Government Technology Magazine August 2008
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inside: Campaign 2.0: Web levels political playing field Finders keepers: plus: RFID tracks Virtual Florida case files security headache DEBRA BOWEN, CALIFORNIA SECRETARY WHY CALIFORNIA’S OF STATE TECH-SAVVY SECRETARY OF STATE PUT THE BRAKES ON TOUCH- SCREEN BALLOTS E-VOTING PAGE32 GGT08_01.inddT08_01.indd 1 77/14/08/14/08 110:56:090:56:09 AAMM 100 Blue Ravine Road Designer Creative Dir. Folsom, CA 95630 916-932-1300 Editorial Prepress ���� ������� ������ ����� � PAGE ������������������������� ������������������������� ������������������������� ������������������������� Other OK to go GGT_June08Temp.inddT_June08Temp.indd 1100 55/9/08/9/08 88:54:33:54:33 AAMM 100 Blue Ravine Road Designer Creative Dir. Folsom, CA 95630 916-932-1300 Editorial Prepress ���� ������� ������ ����� � PAGE ������������������������� ������������������������� ������������������������� ������������������������� Other OK to go august 2008 features COVER STORY 32 Rocking the Vote govtech.com California Secretary of State Debra j Bowen, a longtime technology advocate, explains why she put the brakes on e-voting. BY STEVE TOWNS 32 16 Net Gains Using the Web in a campaign is a no-brainer. But savvy candidates 16 bank on 2.0 to achieve victory. BY CHAD VANDER VEEN 24 Government Tightens Its Belt Five strategies for making dollars work harder in an era of shrinking IT budgets. » ISSUE 8 BY MERRILL DOUGLAS 24 The inside pages of this publication are printed on 80 percent e de-inked recycled fiber. 21 VOLUME Government Technology (ISSN# 1043-9668) is published monthly by Government Technology, 100 Blue Ravine Road, Folsom, CA 95630. Periodicals Postage Paid at Folsom, Calif., and additional offices. POSTMASTER: Send address changes to: Government Technology, 100 Blue Ravine Road, Folsom, CA 95630 Copyright 2008 by e.Republic, Inc. All Rights Reserved. SUBSCRIPTIONS: Subscription inquiries should be directed to Government Technology, Attn: Circulation Director. 100 Blue Ravine Road, Folsom, CA 95630, 916/932-1300. Canada Post Publication Agreement #41578525, undeliverables 27496 Bath Road, Mississauga, Ontario L4T 1L2 or e-mail [email protected]. 3 GGT08_03.inddT08_03.indd 3 77/11/08/11/08 44:11:07:11:07 PPMM 100 Blue Ravine Road Designer Creative Dir. Folsom, CA 95630 916-932-1300 Editorial Prepress ���� ������� ������ ����� � PAGE ������������������������� ������������������������� ������������������������� ������������������������� Other OK to go august 2008 GARMIN NÜVIFONE departments TOUCHSCREEN 38 High-Speed Portal Project govtech.com Massachusetts’ Health Insurance j Connector Authority took only four months to procure, develop and roll out a portal offering citizen health news insurance plans. e-governmentnmentment STATE | LOCAL | FEDERAL Massachusett Big Picture Connector10 Aut months to p roll out a p 42 On Track High-Speed hea PortalProjec12 On the Scene Florida State Attorney’s Office GT editors report from the road. uses RFID to track case files. FEATURES EDITOR FEATURES | Y OPSAHL BY AND BY 56 Products 44 Wi-Fi on a Shoestring Garmin, Samsung, Adesso, AgfaPhoto With a budget of $8,500, a small side from some low-income excep- clearinghouse for insurance plans a tions, not having health insurance ments from private insurance provid is illegal in Massachusetts. Given agency also runs Commonwealth Car A that most state citizens face tax fully subsidizes health insurance for penalties of up to $912 if they don’t acquire below the federal poverty line and city in rural Kentucky builds a health insurance, the state aids their insur- subsidizes insurance for those wh ance selection process through a Web incomes up to three times the povert portal. The Legislature passed the insurance After the seven months it took to mandate in April 2006 with an effective date the Connector Authority, only four of July 2007. To give citizens a few months remained to find a vendor, develop municipal Wi-Fi network. to shop and complete paperwork before the out a Web site. The Web site prem July deadline, however, the state needed to time with the first of three phases: begin aiding the insurance shopping process unsubsidized health insurance plans by May 2007. “This was the fastest rollout I have e The law established the Commonwealth and it was for something that was Health Insurance Connector Authority, a critical,” said Dhiraj Goklani, senior 08 _ AUG 38 46 From Paintball to Video Ulster County, N.Y., police officers are armed with firearms training simulator. 50 Virtually Vulnerable Growing use of virtualization raises new cyber-security questions. columns 42 6 Point of View 14 Four 54 How It Works A Politician Who Gets ‘IT’ Questions for … Dale Jablonsky, CIO of the signal:noise California Employment 58 8 The Last Mile Development Department Funding Schemes, in the Simple Green Solutions Nicest Sense of the Word next month: High-Tech Highways Intelligent transportation systems (ITS) don’t herald a new age of ’60s-era transportation futurism. There will be no flying cars or downtown monorails. What ITS can do, however, is make 08 _ the current traffic situation more bearable. Find out how in the AUG September issue of Government Technology. 4 GGT08_03.inddT08_03.indd 4 77/9/08/9/08 33:24:42:24:42 PPMM 100 Blue Ravine Road Designer Creative Dir. Folsom, CA 95630 916-932-1300 Editorial Prepress ���� ������� ������ ����� � PAGE ������������������������� ������������������������� ������������������������� ������������������������� Other OK to go To government agencies, reliability isn’t an attribute. It’s an absolute. There’s nothing more critical to the operation of government agencies and the success of their missions than the reliability of their wireless networks. As America’s most reliable wireless voice and data network, Verizon Wireless is delivering on the rigorous demands of government agencies. From interoperability to supporting continuity initiatives, Verizon Wireless is providing the fi eld-proven solutions your agency needs today—with scalable support for tomorrow. Schedule a custom audit of your department’s wireless voice and data readiness. Click www.verizonwireless.com/gov Call 800.368.9417 It’s the Network for Government America’s most reliable wireless network claim based on fewest aggregate blocked and dropped connections. See verizonwireless.com/bestnetwork for details. © 2008 Verizon Wireless. GOVGTABS808 100 Blue Ravine Road Designer Creative Dir. Folsom, CA 95630 916-932-1300 Editorial Prepress ���� ������� ������ ����� � PAGE ������������������������� ������������������������� ������������������������� ������������������������� Other OK to go point of view A Politician Who Gets ‘IT’ j Raise Your Voice s it ironic one of California’s most recently earned her a Profi le in Courage Your opinions matter technologically adept public offi cials award from the John F. Kennedy Library to us. Send comments essentially outlawed the use of touch- Foundation — illustrates the value of about this issue to the screen voting machines? Not really, electing leaders who understand and are editors editorial@ I according to Secretary of State Debra Bowen. interested in technology. Given that tech- govtech.com. Please list your telephone Bowen — who explains her e-voting deci- nology is part of everyday life for most number for confirmation. sion in this month’s cover story — set strict Americans, political leaders can scarcely Publication is solely at limits last August on the use of touchscreen aff ord to ignore these issues or shrug them the discretion of the technology, formally known as direct- off as the “IT guy’s problem.” editors. Government recording electronic voting machines. In Another feature in this month’s issue may Technology reserves the her ruling, she cited a number of troubling hold a few clues to how well this year’s politi- right to edit submissions security fl aws in the systems, which threat- cal candidates — or at least their campaign for length. ened the integrity of electronic balloting. staff s — understand the business use of tech- Th e move forced counties to revert to older nology. Government Technology Associate voting technology for the state’s Feb. 5, 2008, Editor Chad Vander Veen looks at how primary and the upcoming November presi- candidates at all levels are using Web 2.0 to dential election. raise money, engage voters and spread their So what’s the deal? Bowen has a long messages. Perhaps most intriguing are several history of leadership on IT issues, starting young candidates for local offi ces who have with her eff orts as a rookie state Assembly made low-cost, blog-intensive Web sites a member to put state legislative information key part of their campaign strategies. online in 1993. But in this instance, her tech- As these 20-somethings work their way nology experience raised a red fl ag. up the political ladder, IT-savvy leaders will “I found that the more time someone has become the norm, rather than the exception. spent on the inside of the soft ware and com- And that’ll be a good thing. puter industry, the more likely they are to AN express to me their concerns about relying AWARD-WINNING on computers for tallying and recording the STEVE TOWNS vote,” Bowen said, adding that without her EDITOR PUBLICATION own IT background, she would have had a tough time understanding the issues at play. Presumably the kinks in touchscreen voting eventually will be ironed out. But Silver Folio: Editorial Excellence Award in the meantime, Bowen’s ruling — which 08 _ AUG 6 GGT08_06.inddT08_06.indd 6 77/9/08/9/08 33:00:24:00:24