51802 2012 Guest Services Guide.Indd 1 7/12/12 7:23:28 AM to NEWBURGH TARGET COUNTDOWN to KICKOFF N HILL HUDSON RIVER 218 FIELD WE
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GUEST SERVICES ADA POLICIES 2012 SCHEDULE ATMS: East side, next to concession stand #1; West side, next to GUESTS WITH DISABILITIES AND LIMITED MOBILITY: Please notify September Site/Event (s) Time concession stand #12. Army box offi ce staff of your needs at the time of ticket purchase. Seating is located inside of Gate 6. Shuttle Service for guests with disabilities 8 at San Diego State San Diego, Calif. 7:30 p.m. CHILD ID BRACELETS/LOST CHILDREN: Child ID Bracelets are and limited mobility is available. Pick-up and drop-off is at H Lot and 15 NORTHERN ILLINOIS Salute to Heroes 12 p.m. available at the Guest Service Tents. Please write your seat location/ Gates 1 and 6. Limited golf cart service for the elderly, persons with 22 at Wake Forest Winston-Salem, N.C. TBA cell phone number for each child. If you become separated from your disabilities, persons in need of extra assistance and fans with special 29 STONY BROOK Hall of Fame Weekend 12 p.m. needs can be arranged through the parking attendant. child during an event please contact the nearest guest service staff Scout Day member, security personnel or visit the Operations Center in Section 24. MOBILE CAPTIONING DEVICES: Mobile devices offering complimentary real time service for the benefi t of the deaf and hard of hearing can CONCESSIONS: Long Gray Line concession stands and carts are be picked up at any of our Guest Service Tents. The device provides October located throughout the concourses of Michie Stadium and Black Knights real time transcription of all audio communications coming over the PA 6 BOSTON COLLEGE West Point Olympians Day 12 p.m. Plaza. Special delivery requests, box lunches for groups and tailgate system during live events. 13 KENT STATE Homecoming 12 p.m. catering can be accommodated by phoning (845) 938-7732. WHEELCHAIRS: Please notify Army box offi ce staff of your seating 20 at Eastern Michigan Ypsilanti, Mich. 1 p.m. FIRST AID: The primary First Aid station is located underneath Section needs at the time of ticket purchase. Seating is located inside of Gate 6 27 BALL STATE Scout Day 12 p.m. 25. Mobile units and roving medical personnel are on site two hours on the mezzanine level. Only guests with a wheelchair ticket may occupy prior to kickoff. the wheelchair and companion seating. For your convenience, there is a November separate shuttle service for wheelchair guests. Pick-up and drop-off is at 3 AIR FORCE 35 Years of WP Women’s Sports 12 p.m. GAME DAY CENTRAL: Visit www.goARMYsports.com for all your Game H Lot and Gates 1 and 6. Day information. 10 at Rutgers Piscataway, N.J. TBA 17 TEMPLE Military Appreciation Day 12 p.m. GAME PROGRAMS: Game programs are sold at each gate entrance and merchandise stand. Program sales begin when the gates open and December end at halftime. 8 vs. Navy Lincoln Financial Field, PA 3 p.m GUEST SERVICE TENTS: Guest Service Tents are staffed by specifi cally HOME GAMES IN BOLD CAPS All times Eastern trained personnel to respond to all types of guest inquiries and/or suggestions. Sport schedules, game day guides, parking information, PRIOR TO KICKOFF ON ARMY GAME DAY (Times Approximate) lost/found items, child ID bracelets and other information is available. Tents are located inside the stadium at Gates 1, 3, 4 & 5 and outside 6:00 AM .................................................Parking Lots Open the stadium near Gate 7. 7:30 AM ........................................Shuttle Buses Begin Running 9:00 AM .....................................Black Knights Alley Opens LOST & FOUND: All found items are turned into our Guest Service 9:00 AM .....................................Cadet Review On The Plain Tents. Guests may inquire about items at any time during an event and 10:00 AM ................................................Black Knight Walk have their missing items, with contact information, logged for easier 10:00 AM .........................................Michie Stadium Opens retrieval if found. After an event, guests may call the Army Athletic Association, Game Operations Offi ce at 845-938-4108. All found items IMPORTANT NUMBERS/WEBSITES are held for 30 days. Game Day Central .....................www.goARMYsports.com LOUD NOISE WARNING: After Army scores, a series of cannons will Ticket Information ..................................1-877-TIX-ARMY be fi red from the other side of Lusk Reservoir. The loud noise may be Schedule Updates .....................www.goARMYsports.com disturbing to patrons. THE ARMY A CLUB West Point Web Site ................................www.usma.edu As the fundraising arm of the Army Athletic Association, the Army A Club is Army “A” Line .........................................845-938-ARMY MEDIA: The media entrance is located on the street level below Gate responsible for generating support for the purpose of enriching the cadet- Local Weather ....http://cgi.usma.edu/WeatherConditions 6. The Press Box opens three hours before kickoff. Proper credentials athlete experience at the United States Military Academy. The fi nancial are required for entrance. support from generous donors contributes to the program’s long term For any assistance on game growth and prosperity. It also supports the Academy’s overall mission of day please use your cell MERCHANDISE: The stadium’s main gift shop is located under the producing leaders of character by providing an extraordinary Division-I phone and text KNIGHTS to east stands near Gate 3. Additional stands are located throughout athletic experience for our over 900 cadet-athletes. 78247. Any guest may ask Michie Stadium and Black Knights Plaza. for assistance during Army For their tax-deductible gifts, members of the Army A Club receive benefi ts Athletic events by sending PUBLIC ADDRESS: Messages for public address are only accepted for that are intended to thank them for their generosity, and allow dedicated a text message from their medical emergencies and must be approved by Army Athletics staff. supporters to stay involved and well informed about the Army Black cell phone. A stadium Knights. Included in a wide range of great benefi ts, A Club members receive 2012 ARMY FOOTBALL representative receives RESTROOMS: Located throughout Michie Stadium and are equipped premium parking at football games, preferred seat locations at various the text message and the with baby changing stations. venues, invitations to special events, and most importantly the gratifi cation appropriate assistance is associated with impacting the cadet-athlete experience. dispatched. By using the Guest Assist system, guests will be able to WATER FOUNTAINS: Water fountains are located throughout the report issues and concerns and receive a response in an effi cient stadium near the restrooms. Please consider making a tax deductible gift to the Army A Club today by GAME DAY GUIDE and timely manner. To send a text: Text KNIGHTS followed by a calling 845-938-2322 or by visiting www.goARMYsports.com/ACLUB. space with the issue and location to 78247. 51802 2012 Guest Services Guide.indd 1 7/12/12 7:23:28 AM TO NEWBURGH TARGET COUNTDOWN TO KICKOFF N HILL HUDSON RIVER 218 FIELD WE SHEA STADIUM SOFTBALL S COMPLEX GILLIS FIELD HOUSE TRONSRUERANGE RIFLE TOWER ROAD 9W K CEMETERY TOWER ROAD IKE HALL USMAPS PARKING EISENHOWER HALL WASHINGTON ROAD SKI SLOPE WASHINGTON CADET REVIEW (9:00 AM) BUS PARKING BLDG. GATE RUGER ROAD 639 LOT Watch as members of the U.S. Corps of Cadets march DELAFIELD NORTH out of the sallyports of Washington Hall onto the parade POND BLDG. 639 DOCK RV PARKING grounds for review by the Superintendent, the Brigade HOWARD ROAD 49er Commander and the Offi cial Party. 293 LODGE CULLUM ROAD WEST POINT DELAFIELD ROAD DELAFIELD BLACK KNIGHTS ALLEY (9:00 AM) GOLF TEAM ROAD FIELD HOUSE LOU GROSS GYMNASTICSCENTER Children’s play areas, photograph and autograph sessions, G WASHINGTON LICHTENBERG HALL AAA TENNIS CENTER live radio broadcasts, food and beverage specials -- it’s all part DALY PARADE FIELD MID LOTS of one of the great traditions in college football. Cheer on the C MICHIE A GROUND players as they walk to the locker room, enjoy great food and UR STADIUM CLINTON H & FIELD MILLS ROAD ARVIN GYM - GYM ARVIN DOUBLEDAY PARKING LOTS Pool Crandall LOT cold beverages, all while next to beautiful Lusk Reservoir. UR 4 JOHNSON LINCOLN TE A G STADIUM 5 6 TE A HALL G 3 ATE G TE A G CULLUM 6A HALL ARMY FOOTBALL TAILGATE SHOW (10:00 AM) 2 R ATE STEWART G TE LUSK A G ROAD WEST POINT RESERVOIR CLUB Join program co-hosts John Minko and Bob Outer for the 7 STEWART ROAD SOUTH 1 ATE G ATE Handicapped Shuttle G DOCK RANDALL HALL Army Football Tailgate Show two hours prior to kickoff. The KIMSEY CENTER THAYER HALL ROOF show runs for 90 minutes and includes interviews, special 9W UR CENTER HOLLEDER features and an opportunity for fans to ask questions. THAYER WALK THAYER FOLEY CENTER HALL MILLS ROAD MILLS TRUXTON LACROSSE NORTH CENTER GET TO YOUR SEATS HERBERT ALUMNI CENTER Don’t enjoy the tailgating for too long, though. Pregame STONY LONESOME ROAD HERBERT festivities including the Rabble Rousers, skydivers and HALL J stunts begin 30 minutes prior to kickoff. Make sure you’re HOWZE MILLS ROAD PLACE LOT VET CLINIC in your seats to stand and cheer at the fi rst sounds of HODGES PLACE HODGES STONY LONESOME CRAFT MILLS ROAD “On Brave Old Army Team,” as your Black Knights take SHOP GATE THAYER THAYER ROAD the fi eld. GATE BUFFALO SOLDIER FIELD WILLIAMS ROAD PRE-GAME ITINERARY (SUBJECT TO CHANGE) 20 minutes prior to kick ............USMA Band Takes Field 17 minutes prior to kick ..............Cadet March-On Begins THAYER 13 minutes prior to kick .......................National Anthem 218 HOTEL WEST POINT ARMY FOOTBALL PARKING 10 minutes prior to kick .Parachute Team Demonstration RED LOT PARKING 6 minutes prior to kick ..............Game Ball Presentation BLUE LOT PARKING 6 minutes prior to kick ...................Cadet Cordon Forms TO NEW YORK CITY GREEN LOT PARKING 5 minutes prior to kick ...........