GUEST SERVICES ADA POLICIES 2012 SCHEDULE ATMS: East side, next to concession stand #1; West side, next to GUESTS WITH DISABILITIES AND LIMITED MOBILITY: Please notify September Site/Event (s) Time concession stand #12. Army box offi ce staff of your needs at the time of ticket purchase. Seating is located inside of Gate 6. Shuttle Service for guests with disabilities 8 at San Diego State San Diego, Calif. 7:30 p.m. CHILD ID BRACELETS/LOST CHILDREN: Child ID Bracelets are and limited mobility is available. Pick-up and drop-off is at H Lot and 15 NORTHERN ILLINOIS Salute to Heroes 12 p.m. available at the Guest Service Tents. Please write your seat location/ Gates 1 and 6. Limited golf cart service for the elderly, persons with 22 at Wake Forest Winston-Salem, N.C. TBA cell phone number for each child. If you become separated from your disabilities, persons in need of extra assistance and fans with special 29 STONY BROOK Hall of Fame Weekend 12 p.m. child during an event please contact the nearest guest service staff needs can be arranged through the parking attendant. Scout Day member, security personnel or visit the Operations Center in Section 24. MOBILE CAPTIONING DEVICES: Mobile devices offering complimentary real time service for the benefi t of the deaf and hard of hearing can CONCESSIONS: Long Gray Line concession stands and carts are be picked up at any of our Guest Service Tents. The device provides October located throughout the concourses of Michie Stadium and Black Knights real time transcription of all audio communications coming over the PA 6 BOSTON COLLEGE West Point Olympians Day 12 p.m. Plaza. Special delivery requests, box lunches for groups and tailgate system during live events. 13 KENT STATE Homecoming 12 p.m. catering can be accommodated by phoning (845) 938-7732. WHEELCHAIRS: Please notify Army box offi ce staff of your seating 20 at Eastern Michigan Ypsilanti, Mich. 1 p.m. FIRST AID: The primary First Aid station is located underneath Section needs at the time of ticket purchase. Seating is located inside of Gate 6 27 BALL STATE Scout Day 12 p.m. 25. Mobile units and roving medical personnel are on site two hours on the mezzanine level. Only guests with a wheelchair ticket may occupy prior to kickoff. the wheelchair and companion seating. For your convenience, there is a November separate shuttle service for wheelchair guests. Pick-up and drop-off is at 3 AIR FORCE 35 Years of WP Women’s Sports 12 p.m. GAME DAY CENTRAL: Visit www.goARMYsports.com for all your Game H Lot and Gates 1 and 6. Day information. 10 at Rutgers Piscataway, N.J. TBA 17 TEMPLE Military Appreciation Day 12 p.m. GAME PROGRAMS: Game programs are sold at each gate entrance and merchandise stand. Program sales begin when the gates open and December end at halftime. 8 vs. Navy Lincoln Financial Field, PA 3 p.m

GUEST SERVICE TENTS: Guest Service Tents are staffed by specifi cally HOME GAMES IN BOLD CAPS All times Eastern trained personnel to respond to all types of guest inquiries and/or suggestions. Sport schedules, game day guides, parking information, PRIOR TO KICKOFF ON ARMY GAME DAY (Times Approximate) lost/found items, child ID bracelets and other information is available. Tents are located inside the stadium at Gates 1, 3, 4 & 5 and outside 6:00 AM ...... Parking Lots Open the stadium near Gate 7. 7:30 AM ...... Shuttle Buses Begin Running 9:00 AM ...... Black Knights Alley Opens LOST & FOUND: All found items are turned into our Guest Service 9:00 AM ...... Cadet Review On The Plain Tents. Guests may inquire about items at any time during an event and 10:00 AM ...... Black Knight Walk have their missing items, with contact information, logged for easier 10:00 AM ...... Michie Stadium Opens retrieval if found. After an event, guests may call the Army Athletic Association, Game Operations Offi ce at 845-938-4108. All found items IMPORTANT NUMBERS/WEBSITES are held for 30 days. Game Day Central ...... www.goARMYsports.com LOUD NOISE WARNING: After Army scores, a series of cannons will Ticket Information ...... 1-877-TIX-ARMY be fi red from the other side of Lusk Reservoir. The loud noise may be Schedule Updates ...... www.goARMYsports.com disturbing to patrons. THE ARMY A CLUB West Point Web Site ...... www.usma.edu As the fundraising arm of the Army Athletic Association, the Army A Club is Army “A” Line ...... 845-938-ARMY MEDIA: The media entrance is located on the street level below Gate responsible for generating support for the purpose of enriching the cadet- Local Weather ....http://cgi.usma.edu/WeatherConditions 6. The Press Box opens three hours before kickoff. Proper credentials athlete experience at the United States Military Academy. The fi nancial are required for entrance. support from generous donors contributes to the program’s long term For any assistance on game growth and prosperity. It also supports the Academy’s overall mission of day please use your cell MERCHANDISE: The stadium’s main gift shop is located under the producing leaders of character by providing an extraordinary Division-I phone and text KNIGHTS to east stands near Gate 3. Additional stands are located throughout athletic experience for our over 900 cadet-athletes. 78247. Any guest may ask Michie Stadium and Black Knights Plaza. for assistance during Army For their tax-deductible gifts, members of the Army A Club receive benefi ts Athletic events by sending PUBLIC ADDRESS: Messages for public address are only accepted for that are intended to thank them for their generosity, and allow dedicated a text message from their medical emergencies and must be approved by Army Athletics staff. supporters to stay involved and well informed about the Army Black cell phone. A stadium Knights. Included in a wide range of great benefi ts, A Club members receive 2012 ARMY FOOTBALL representative receives RESTROOMS: Located throughout Michie Stadium and are equipped premium parking at football games, preferred seat locations at various the text message and the with baby changing stations. venues, invitations to special events, and most importantly the gratifi cation appropriate assistance is associated with impacting the cadet-athlete experience. dispatched. By using the Guest Assist system, guests will be able to WATER FOUNTAINS: Water fountains are located throughout the report issues and concerns and receive a response in an effi cient stadium near the restrooms. Please consider making a tax deductible gift to the Army A Club today by GAME DAY GUIDE and timely manner. To send a text: Text KNIGHTS followed by a calling 845-938-2322 or by visiting www.goARMYsports.com/ACLUB. space with the issue and location to 78247.

51802 2012 Guest Services Guide.indd 1 7/12/12 7:23:28 AM TO NEWBURGH TARGET COUNTDOWN TO KICKOFF N HILL 218 FIELD WE

SHEA STADIUM SOFTBALL S COMPLEX

GILLIS FIELD HOUSE

TRONSRUERANGE RIFLE TOWER ROAD 9W K CEMETERY TOWER ROAD IKE HALL USMAPS PARKING EISENHOWER HALL WASHINGTON ROAD SKI SLOPE WASHINGTON CADET REVIEW (9:00 AM) BUS PARKING BLDG. GATE RUGER ROAD 639 LOT Watch as members of the U.S. Corps of Cadets march

DELAFIELD NORTH out of the sallyports of Washington Hall onto the parade POND BLDG. 639 DOCK RV PARKING grounds for review by the Superintendent, the Brigade HOWARD ROAD

49er Commander and the Offi cial Party. 293 LODGE

CULLUM ROAD WEST POINT DELAFIELD ROAD DELAFIELD BLACK KNIGHTS ALLEY (9:00 AM) GOLF TEAM ROAD FIELD HOUSE LOU GROSS GYMNASTICSCENTER Children’s play areas, photograph and autograph sessions, G WASHINGTON LICHTENBERG HALL AAA TENNIS CENTER live radio broadcasts, food and beverage specials -- it’s all part DALY PARADE FIELD MID LOTS of one of the great traditions in college football. Cheer on the C MICHIE A GROUND players as they walk to the locker room, enjoy great food and UR STADIUM CLINTON H & FIELD

MILLS ROAD

ARVIN GYM - GYM ARVIN DOUBLEDAY PARKING LOTS Pool Crandall LOT cold beverages, all while next to beautiful Lusk Reservoir.

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6A HALL ARMY FOOTBALL TAILGATE SHOW (10:00 AM)

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A G ROAD WEST POINT RESERVOIR CLUB Join program co-hosts John Minko and Bob Outer for the

7

STEWART ROAD SOUTH

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ATE Handicapped Shuttle G DOCK RANDALL HALL Army Football Tailgate Show two hours prior to kickoff. The KIMSEY CENTER THAYER HALL ROOF show runs for 90 minutes and includes interviews, special

9W UR CENTER HOLLEDER features and an opportunity for fans to ask questions.

THAYER WALK THAYER FOLEY CENTER HALL MILLS ROAD MILLS

TRUXTON LACROSSE NORTH CENTER GET TO YOUR SEATS HERBERT ALUMNI CENTER Don’t enjoy the tailgating for too long, though. Pregame STONY LONESOME ROAD HERBERT festivities including the Rabble Rousers, skydivers and HALL J stunts begin 30 minutes prior to kickoff. Make sure you’re HOWZE MILLS ROAD PLACE LOT

VET CLINIC in your seats to stand and cheer at the fi rst sounds of HODGES PLACE HODGES

STONY LONESOME CRAFT MILLS ROAD “On Brave Old Army Team,” as your Black Knights take SHOP GATE THAYER THAYER ROAD the fi eld. GATE BUFFALO SOLDIER FIELD WILLIAMS ROAD PRE-GAME ITINERARY (SUBJECT TO CHANGE) 20 minutes prior to kick ...... USMA Band Takes Field 17 minutes prior to kick ...... Cadet March-On Begins THAYER 13 minutes prior to kick ...... National Anthem 218 HOTEL WEST POINT ARMY FOOTBALL PARKING 10 minutes prior to kick .Parachute Team Demonstration RED LOT PARKING 6 minutes prior to kick ...... Game Ball Presentation BLUE LOT PARKING 6 minutes prior to kick ...... Cadet Cordon Forms TO CITY GREEN LOT PARKING 5 minutes prior to kick ...... Visiting Team Takes Field HIGHLAND FALLS 5 minutes prior to kick ...... Team Entrance Video A-CLUB DONOR PARKING 3 minutes prior to kick ...... Army Takes Field

51802 2012 Guest Services Guide.indd 2 7/12/12 7:23:29 AM TAILGATING POLICIES ® • Parking lots open six hours prior to kick-off. GATE 6A • Parking spaces are limited and tailgating must be confi ned to a small W area around your vehicle. Traffi c aisles and adjacent parking spaces HOFFMAN PRESS BOX cannot be blocked at any time. SN HOFFMAN CLUB LEVEL Public/Season • Spectators wishing to park together must enter the lots at the same Be sure to tune into these radio stations Ticket Holders time, displaying matching passes. • Saving parking spots is prohibited. to keep up with your Army football team E GATE 7 U-16U-15U-14U-13U-12U-11U-10U-9 Cadet • Please remember to recycle and put all trash in proper receptacles. Fayetteville, NC^ WAZZ-1490AM GATES 5 & 6 Seating • Please dispose of charcoal in specially marked barrels located throughout SUPERINTENDENT’S WHEELCHAIR WHEELCHAIR BLACK KNIGHTS the parking lots. Do not dispose of hot coals in dumpsters or garbage SEATING SEATING GATE 5 Hudson Valley WALL-1340AM LOGE A Club Priority containers. Charcoal fi res are not permitted on the playing fi elds. Zone 1 - $150 per seat • Tailgating is not permitted on the playing fi elds, in housing areas and Hudson Valley WEOK-1390AM PLAZA other areas identifi ed by signage. 8 109 11 12 151413 16 17 17A Huntsville, AL^ WZZN-97.7 FM 8A 18 A Club Priority • Please remember that the grass fi elds are used by the cadets for RANDALL HALL7 Zone 2 - $250 per seat Lawton, OK^ KXCA-1380AM 19 club sports.

6 ARMY TEAM 02 22 24 23 22 21 20 ^ WABC-770AM 5 GATE 4 A Club Priority Zone 3 - $350 per seat New York City^ WPLJ-FM-HD3 4 PARKING/SHUTTLE BUSES

95.5-3 (HD) A Club Priority To better facilitate parking, Army charges $15 per parking pass for cars in KIMSEY R 23 Zone 4 - $600 per seat advance and $20 on game day (cash only). Recreational vehicles must park at North Dock, and the cost is $75 in advance and $100 on game day. RVs New York City WNSW-1430AM** 1

ATHLETIC CENTER ATHLETIC can arrive the the day before the game after 12 p.m., and are permitted to Hudson Valley WKXP-94.3FM* A Club Priority VISITING TEAM Zone 5 - $5,000 A Club Donation stay until 12 p.m. the day following the game. A season or single game ticket Hudson Valley WZAD-97.3FM* is required in order to purchase a season RV pass ($250). ALL vehicles are Note: Per-seat donation requirements required to have a parking pass. Nation-Wide Satellite Radio-Sirius XM listed above only apply to season ticket Parking passes are complimentary with a $125 donation to the Army GATE 1 GATE 3 Waco* KRZI-1660AM* 32 31 30 2526272829 purchases. A Club. Season ticket holders who do not donate to the A Club may purchase season parking passes for $84. Non-season ticket holders World-Wide GATE 2 may purchase a single game parking pass in advance. Bus parking (Blue Internet Streaming goARMYsports.com Gate) is located at the ski slope lot, is $25 when purchased in advance and $100 when purchased on game day. *Partial FB Schedule (including Army-Navy game) Specifi c color passes will make it easier for fans to enter through the **Spanish (Football) proper gates — Green Passes: Thayer; Red Passes: Stony Lonesome; ^FB Only Blue Passes: Washington. GETTING TO WEST POINT Fans with orange-colored general admission parking passes should RANT enter through Washington Gate and will be directed accordingly. AU C FROM THE SOUTHEAST (NEW YORK CITY) FROM THE SOUTH (NEW YORK CITY/) T L S U Take Route 287 West across the Tappan Zee Bridge, which becomes Take I-87 (N.Y.S. Thruway) North to Exit 16 (Harriman). Follow Route HANDICAPPED SERVICES: Handicapped parking accommodations E B I-87 (N.Y.S. Thruway). Follow to Exit 13N for Palisades Parkway are located in H Lot. A handicapped license plate, state registration or R 6 East to Route 293 East. Take Route 9W South to West Point. North. Follow to the Bear Mountain Traffi c Circle. Go three-quarters handicapped parking pass is required to gain entrance to the area. of the way around the circle and take 9W North to West Point. FROM THE NORTHEAST (NEW ENGLAND) Take I-84 West across the Newburgh-Beacon Bridge to Route 9W SHUTTLE SERVICES: FREE shuttle service is available from the West Point 2 parking lots to the parade and Michie Stadium. Shuttles start 90 minutes 0 3 South. Take Route 9W South to West Point. 12-201 before the cadet review and end 90 minutes after the game. FROM THE NORTH (UPSTATE NEW YORK) Post Game Shuttle Pick-Up Locations • Green Route (Green Parking Passes) Take I-87 (N.Y.S. Thruway) South to Exit 16 (Harriman). Follow Route Where to eat when visiting West Point Pick-up at Howze Place and Mills Road near Herbert Hall. 6 East to Route 293 East. Take Route 9W South to West Point. Service to south post: Buffalo Soldier Field, Doubleday Field, Thayer FROM THE WEST (WESTERN NEW YORK) Hotel, Craft Shop, J Lot, MID Lot, South Dock and Vet Clinic. Take Route 17 East to Exit 130A (Harriman). Take Route 6 East to • Blue Route (Blue Parking Passes) Route 293 East. Take Route 9W South to West Point. Pick-up at Stony Lonesome Road near Gate 3. Service to north and central post: Bldg. 639, K Lot, North Lot, Target FROM STEWART AIRPORT Hill Field, Tower Road, IKE Hall, Keller Hospital, West Point School, Ski Exit airport, make left turn onto New York State Route 207 to Slope, A Sport Fans Just Steps the New York State Route 300 interchange. Make left turn onto Lee and 500 Housing. Dream Restaurant from Thayer Gate Route 300, cross New York State Route 17K to the Interstate 84 • Red Route (Red Parking Passes) interchange. Take I-84 east to exit 10 (Route 9W). Make right turn Pick-up in front of the Kimsey Athletic Center. 1308 Route 9 451 Main Street onto 9W South. Follow 9W South to West Point. Service to upper parking lots: A, AAA, C, G, UR, H, Delafi eld and Stony Garrison, NY 10524 Highland Falls, NY 10928 Lonesome Housing. (845) 734-4000 (845) 446-8709

51802 2012 Guest Services Guide.indd 3 7/12/12 7:23:31 AM TICKET INFORMATION GAME DAY POLICIES The Army Ticket Offi ce is open for walk-up sales from 8:30 a.m. to 5 PROHIBITED ITEMS: p.m. Monday through Friday. Phone lines are open 9 a.m. to 9 p.m. Monday through Friday and from 9 a.m. to 6 p.m. on Saturday and • Alcoholic beverages Sunday and holidays. On football game days, tickets can be purchased • Animals (except service animals to aid guests with disabilities) two hours prior to kickoff at the booths at Gates 1 and 3. • Artifi cial noisemakers • Bags or backpacks larger than 12x12x12 Support Those Who Support the Corps TO PURCHASE TICKETS IN ADVANCE: Visit the ticket offi ce at • Bottles, cans or beverage containers of any kind (to include water)* the Michie Stadium Gate 3 Box Offi ce; call 1-877-TIX-ARMY; or visit • Firearms, knives and weapons of any kind www.goARMYsports.com. • Food* TICKET PRICES • Footballs or throwing objects • Laser pointers SEASON TICKET PLAN - ONLY $210 FOR SIDELINE SEATS! • Profanity COACH E’S ARMY - ONLY $147 FOR SECTIONS 5-8A! Where to stay when Benefi ts include — • Signs or fl ags on sticks or poles • Smoking visiting West Point • Savings of more than $40 compared to single game prices Fan Central The Hudson Valleyʼs Newest Hotel • Same seat location for all seven home games at Michie Stadium • Trespassing, soliciting • Opportunity to purchase equal number of Army-Navy game tickets • Umbrellas is a Proud Sponsor of SINGLE-GAME TICKETS: Call 1-877-TIX-ARMY, log on to goARMYsports. *Exceptions will be made for those with medical requirements and/or com or visit the Army Ticket Offi ce to purchase tickets. Single game special needs. tickets for the Northern Illinois and Stony Brook games are $32. The ARMY SPORTS Ball State and Temple games are available for $35 each. Single game ADMISSION POLICY: Enhanced security measures remain in effect at pricing for the Boston College and Kent State games is $39 per ticket. West Point and at stadium access points for all home football games. Single game tickets for the Air Force game are on sale for $45 each. Please be aware that fans attending games will encounter security GROUP DISCOUNTS: Groups of 20 or more can purchase tickets checks. Persons entering the stadium are subject to search. We Crowne Plaza Hotel & Conference Center for $25 each for the Northern Illinois, Stony Brook, Boston College, strongly encourage all fans to arrive at the stadium as early as possible 3 Executive Blvd. Kent State, Ball State and Temple games. The group rate for the to avoid delays. Suffern, NY 10901 Air Force game is $35 per ticket. Phone: (845) 357-4800 TICKET POLICIES ALCOHOL POLICY: All fans purchasing alcohol, who appear to be under 30 years of age, must have a valid ID. Alcoholic beverages may not be LOST, STOLEN OR MISPLACED TICKETS: Fans can receive a new brought into the stadium. No alcohol is permitted to leave the club or Stay at the New ticket for lost or stolen tickets at the advance sales window near suite areas. Persons who appear to be drunk and/or acting disorderly or Gate 3. A $5 re-print fee will be charged for this service. passing alcohol to minors will be ejected from the stadium. CROWNE PLAZA IN SUFFERN RE-ENTRY: Re-entry is permitted to Michie Stadium, provided fans scan their ticket out prior to exiting the stadium. 100 Spring Valley Market Place Conveniently located on NY Thruway Exit 14 B CODE OF CONDUCT: Army promotes good sportsmanship and a safe 544 Route 9 WILL-CALL WINDOWS (Open two hours prior to kickoff) environment for all fans. In order to keep Army football games as Spring Valley, NY 10977 Fishkill, NY 12524 (845) 426-2000 (845) 896-4000 Offering a Full Service Hotel with PURCHASED IN ADVANCE: Can be picked up at Michie Stadium Gate 3 enjoyable as possible we ask that you respect others around you at ARMY PLAYER GUESTS: Through the glass doors by Gate 3 all times. If a ticket holder’s conduct endangers or disrupts players, • Flagstones Restaurant VISITING TEAM PLAYER GUESTS: At the Visiting Team Will Call coaches, offi cials or other patrons, the Army Athletic Association reserves the right to remove the ticket holder from the premises. • Koi Lounge SPECIAL Booth at Gate 2 ARMY FAN RECRUITS: All recruits attending games at Michie Stadium should • Room Service report to the recruiting Will Call inside the Kimsey Center SAFETY MESSAGE: Based on the nature of the emergency, directions RATE to fans will be communicated via public address announcements and 180 Breunig Road 1289 Route 300 • Free High Speed Internet $129 video board messages. Fans are requested to listen to announcements New Windsor, NY 12553 Newburgh, NY 12550 and follow instructions as provided. (845) 567-2700 (845) 564-4500

SMOKING POLICY: Smoking is not permitted in any sports facility or in the seating areas/restrooms of Michie Stadium. Please see a guest service member for the smoking location nearest to your seating area.

STADIUM GATES: Gates open two hours prior to kickoff. 4 Governor Drive 68 Crystal Run Road Newburgh, NY 12550 Middletown, NY 10941 STROLLERS: Umbrella Phone: (845) 567-9082 strollers that collapse can (845) 567-2700 BOOK ONLINE – CLICK HERE be brought in and placed under a guest seat. Larger strollers must be checked at a Guest Service Tent (see locations under Guest Conference Center Services). Army Athletics 542 US Route 9 is not responsible for Fishkill, NY 12524 3 Executive Blvd. • Suffern, NY 10901 • 845-357-4800 lost, damaged or stolen (845) 896-6281 cpsuffernhotel.com strollers. FindFind us on Facebookus on Facebook - www.facebook.com/CrownePlazaSuffern – CLICK HERE

51802 2012 Guest Services Guide.indd 4 7/12/12 7:23:37 AM