Castle Combe’s 50th Zero tolerance on F-Gas Castle Combe’s 50th Zero tolerance on F-Gas Anniversary Distributor Cool Designs Ltd, which operates from Sunderland, Warrington and Glasgow, refuses to sell air conditioning systems or Toshiba have been proud to Spring 2012 spares to businesses that are not F-gas registered. Anniversary sponsor G4 Environmental Control In this issue: Ltd’s Motorcycle. They recently We’ve gone green! WIN! Distributor Cool Designs Ltd, which operates from Sunderland, Managing director Darrel Birkett, says, “We believe that manufacturers, competed at Castle Combe’s 50th Finanse Lease Plan wholesalers and agents have a responsibility and duty of care to ... big prizes in our Anniversary which had well known Improvements in our selection tools Warrington and Glasgow, refuses to sell air conditioning systems or ensure that only those who are registered with Refcom, or equivalent motorcycle Springrider Carl Fogarty2012 2012 Pre-launch of SHRMi latest 6-Nations Toshiba have been proud to In this issue certification bodies, are allowed to handle, install or repair their and other celebrities presenting Update on the Additions programme spares to businesses that are not F-gas registered. equipment. As a matter of policy, we will not sell to any business that competition! trophies. We’reInIn very thisthis pleased issue: issue: to Controls masterclass by Fraser Hymas sponsor G4 Environmental Control Latest awards forcan’t Toshiba provide evidence technology of being F-Gas registered, and I believe this say that they have finished 3rd should be a requirement by law.” Ltd’s Motorcycle. They recently overall in the We’veChampionship. gone gone green! green! Managing director Darrel Birkett, says, “We believe that manufacturers, Total peace of mind warranties Guess the Mr Birkett also feels that it is the distributors and wholesalers who are competed at Castle Combe’s 50th Well done guys!FinanceFinanse LeaseLease Plan Plan final scores for big wholesalers and agents have a responsibility and duty of care to IBIS uses Toshibaideally leak placed management to help police and control the installation and handling Anniversary which had well known ImprovementsImprovements inin ourofour products selectionselection containing refrigerants. tools tools money prizes ensure that only those who are registered with Refcom, or equivalent New training courses rolled out motorcycle rider Carl Fogarty Pre-launch of of SHRM-i SHRMi“Tighter control of the sale of products containing refrigerants should certification bodies, are allowed to handle, install or repair their Latest apps for yourbe implemented. phone By puttingand more tablet focus on the seller of the equipment NewsletterSee back page for and other celebrities presenting Update onon the the Additions Additionsthis takes away programme programme a further burden from the contractor who already has Newsletterdetails equipment. As a matter of policy, we will not sell to any business that Series 7 ceiling unitsthe expense launched of their F-Gas certification.“ trophies. We’re very pleased to Controls masterclassmasterclass by by Fraser Fraser Hymas Hymas Welcome to our Spring 2012 Newsletter can’t provide evidence of being F-Gas registered, and I believe this Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas fermentum, say that they have finished 3rd turpis ac commodo convallis, metusComing tellus interdum soon, metus, in faucibus eros should be a requirement by law.” nibh sed lectus. Aenean tristique, elit quis malesuada bibendum, mi elit mollis overall in the Championship. erat, vitae sodales justo libero in nibh.RD7 Vivamus for 2014!vel leo et eros tempor aliquet non eu nunc. Cras in placerat nibh. Sed dignissim, velit vel euismod rhoncus, Mr Birkett also feels that it is the distributors and wholesalers who are purus sapien eleifend diam, sit amet lacinia mi orci in diam. Proin ullamcorper Well done guys! nibh sit amet tortor cursus ut ultricies elit malesuada. Sed eget libero lectus. ideally placed to help police and control the installation and handling Maecenas rutrum aliquet orci et viverra. David Dunn Where in the world... Commercial Director of products containing refrigerants. David Dunn Commercial Director Our customers sure do get around! Check out this photo of “Tighter control of the sale of products containing refrigerants should Charlie at Goose Green, proudly be implemented. By putting more focus on the seller of the equipment wearing hisNewsletter Toshiba gear! this takes away a further burden from the contractor who already has NewsletterWelcome to our Winter 2013 newsletter the expense of their F-Gas certification.“ Welcome to to our our Spring Spring 2012 2012 Newsletter Newsletter Welcome to the latest edition of our newsletter. peace of mind warranty, now extended to both LoremIt has been ipsumipsum a busy dolor year, with sit amet,aamet, scorching consectetur summer sevenadipiscing and five elit.year schemes.MaecenasMaecenas We are fermentum, also intro- turpisturpishelping ac to drivecommodocommodo sales and someconvallis,convallis, important metusmetus new tellustellusducing interduminterdum a new range metus, of hands-on inin trainingfaucibus courses eros

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nical excellence and environemntal leadership in new range of ceiling mounts, compact outdoor Send in your photos of you at purus sapiensapien eleifendeleifend diam,diam, sitsit ametamet lacinialacinia mimi orci in diam. Proin ullamcorperullamcorper famous landmarks wearing your national events, over and above our competition. units, plus a new controls option - not to mention Toshiba clothing and you might nibhCongratulations sit amet andtortor thanks cursuscursus to colleagues ut ultricies and elitelita whole malesuada.malesuada. range of apps Sed in development! eget libero lectus. be the star of our next newsletter! Maecenas rutrum rutrum aliquet aliquet orci orci et et viverra. viverra.

customers who have made this possible. May I take this opportunity to wish you a happy David Dunn Toshiba has again led the industry with our total holiday season, and a very successful New Year. David General Dunn Manager Where in the world... Commercial Director David Dunn Commercial Director Our customers sure do get around! Check out this photo of Charlie at Goose Green, proudly Toshiba achieves double awards triumph wearing his Toshiba gear! Toshiba achieved a double triumph in the finals of the ACR News Awards 2013, held in London. The company won the prestigious Air Condition- ing Product of the Year title for its pioneering re- frigerant leak detection and containment system. Toshiba was also presented with the award for Environmental Initiative of the Year, for achieving carbon neutral status as a business division. The judges praised the company for its vision and leadership in both technical and environmental fields, which provided an example for the industry as whole in how to respond creatively and respon- sibly to the environmental challenge. Our refrigerant leak management system offers The technology constantly monitors refrigerant CarbonNeutral® status was conferred after a complete protection and assurance for air con- within an air conditioning system, and is the first meticulous assessment of energy consumption ditioning end users, building occupiers and the ever system to offer full automatic pump down in and carbon emissions across all the company’s environment (see page 3). the event of a major leak. activities.

Send in your photos of you at famous landmarks wearing your Toshiba clothing and you might be the star of our next newsletter! Total peace of mind from Toshiba Earlier this year, Toshiba introduced the The seven year warranty is available to all industry’s first seven year warranty offering Toshiba Accredited Installers completing total peace of mind. We have now extended the required training modules, subject to the total peace of mind concept, to include it the equipment being installed and com- in our five year warranty cover. missioned in accordance with the manufac- It creates a new industry benchmark and turer’s guidelines. provides unrivalled protection and reassur- The five year complete peace of mind war- ance for installers and end users. ranty is available to all Qualified Installers David Dunn, general manager, says: “Toshi- similarly conforming to the requirements of ba has been at the forefront of warranty the scheme. protection in the air conditioning industry for some years, and this latest move confirms Commissioning sheets our lead in this critical area for installers and Installers complete a commissioning sheet customers.” for each project, which is then checked by He added: “The new warranty gives people Toshiba’s technical team and, subject to total peace of mind, and is based on the standards being met, a warranty certificate proven reliability of our products and their issued. In the event of a claim, the installer ability to maintain performance over many can either claim the replacement component years of operational life.” Under the new scheme, Toshiba would and labour allowance, or instruct Toshiba to Under the previous warranty, in the unlikely supply a new PCB and £175.00, a realistic replace the component on their behalf. event of a component such as a PCB failing, cost for the engineer to carry out the works. David Dunn says: “The scheme sets a new the installer would receive a new PCB plus Alternatively, the work could be carried out standard for our industry and gives both the £28.00 towards labour costs – which while by Toshiba at the request of the installer, installer and end user complete peace of not covering the full labour cost of replacing offering total peace of mind for the end user mind. The initiative has been enthusiastically the part, was in line with industry practice. or building owner. received.”

Toshiba’s night of footballing legends at St James’

Newcastle legends and David In front of a 50,000-plus Toon Army, they David Dunn. “It’s a rare thing to have such a Ginola (pictired above right) were among a took on the AC Milan Glorie team, with Paolo collection of footballing greats on the same star-studded line-up of former players to put Maldini, Christian Vieri , Franco Baresi, Paolo pitch at the same time. on the famous black and white top one last Di Canio, Gianluigi Lentini and Alessandro time, to celebrate veteran Steve Harper’s 20 Costacurta. Following a thrilling match, de- Atmosphere years at St James’ Park. cided on penalties, the trophy was presented “Everyone was so swept away in the atmo- The Newcastle team included Peter to Milan by David Dunn of Toshiba and Darrel sphere, the scoreline hardly mattered!”. Beardsley, , , Nikos Birkett of distributor Cool Designs Ltd, spon- The proceeds from the match were donated Dabizas, , , Rob sors of the event. to the Newcastle United Foundation, Great Lee, John Beresford, , Nicky Butt “It was a once-in-a-lifetime occasion and North Children’s Hospital and the Sir Bobby and Nolberto Solana. the atmosphere was phenomenal,” says Robson Foundation. IBIS Brighton has complete Toshiba leak solution

Toshiba has delivered a total refrigerant leak leak occurs and indicates its exact location detection and containment system for Accor centrally via a room indicator panel. In ad-

Group’s new Ibis Hotel in Brighton. dition to ensuring BSEN378 compliance, the The system provides complete protection solution confers a full BREEAM credit. against both gradual and major leaks, The system also helps the hotel’s mainte- automatically isolating and pumping down nance staff meet the requirements of the the refrigerant circuit in the event of a sud- F-Gas Regulation, enabling them to identify den loss of gas. It also triggers audible and potential system leaks at an early stage, visual alarms in the bedroom affected and reducing the amount of R410A leaked to the centrally via the supervisory control system. atmosphere and ensuring the system contin- ues to operate at peak efficiency. New training Full compliance Didier Louis, operations director of Accor The Accor Group, which owns Ibis, chal- Hotels, said: “Toshiba Air Conditioning lenged us to provide an outstandingly has provided Accor UK and Ireland Hotel courses being energy efficient system to deliver heating Group with a professional and efficient VRF and cooling to bedrooms, while achieving solution to meet customer comfort require- rolled-out BREEAM credits and full compliance with ments, while complying with the latest BSEN378 in relation to refrigerant leakage. regulations. The system is highly energy The latest roll-out of Toshiba training courses Importantly, the alarm capability had to efficient and contributes to Accor Group’s includes modules on practical installation and be achieved without the use of refrigerant reduction in CO2 emissions via its environ- commissioning skills and updates on legisla- concentration detectors within bedrooms. ment program, Planet 21.” tion impacting the industry. This was made possible with the use of Approved by CIBSE under its CPD pro- Toshiba’s RBC-RD6 total refrigerant contain- gramme, legislation updates include applica- ment system, plus the joint development tion of Part L of the Buildings Regs, and how with Accor Group of a room indication (RBC- the latest changes relate to the design of air RI1) panel located within each bedroom to conditioning systems. enable an audiable and visual alarm to be The F-Gas Regulation is another key piece raised in the event of a refrigerant leak with- of legislation impacting the industry. A new out the need to use a concentration sensor, course sets out the responsibilities of all par- which responds to both gradual and major ties, how it relates to the different refriger- refrigerant loss to provide full protection. ants, the types of detection required, record In the Ibis system, in the unlikely event of keeping requirements, and the key timetable a major refrigerant leak, the controller initi- of dates for implementation. ates an alarm in the bedroom in which the Other courses, also with CPD accreditation, cover the following: • The application of SEER and COP in rela- Series 4 units are compact and lightweight tion to VRF systems; • Introduction to VRF technology; • VRF compressor technology; • An introduction to air to water heat pumps; • Design and application of air-cooled VRF systems; • BREEAM Refrigerant Pump Down Credit and BSEN378; • EcoDesign LOT10 – Energy Labelling Directive. Given the growing importance of building- wide control and monitoring, we are also offering a module on Building Management Our new outdoor units are compact and Efficiency has been improved by up to 10per System (BMS) by special arrangement. lightweight, and easy to carry and install. cent, depending on the model, with the They offer night set-back operation and a SEER value for the 2hp unit raised from For more details, contact marketing.uk@ saver function to limit sound and boost effi- 5.89 to 6.14. Temperature range has been toshiba-ac.com or speak to your local ciency, and are equipped with a new design increased from 43 to 46deg C, and units Toshiba distributor. of twin rotary compressor that is lighter but are suitable for use with 50 or 60Hz power more powerful. supply.

Castle Combe’s 50th Zero tolerance on F-Gas Guess the results Anniversary Distributor Cool Designs Ltd, which operates from Sunderland, Warrington and Glasgow, refuses to sell air conditioning systems or Toshiba have been proud to Spring 2012 spares to businesses that are not F-gas registered. in Six Nations ‘14 sponsor G4 Environmental Control In this issue: Ltd’s Motorcycle. They recently We’ve gone green! Managing director Darrel Birkett, says, “We believe that manufacturers, competed at Castle Combe’s 50th Finanse Lease Plan wholesalers and agents have a responsibility and duty of care to Anniversary which had well known Improvements in our selection tools ensure that only those who are registered with Refcom, or equivalent and win £100K! motorcycle rider Carl Fogarty Pre-launch of SHRMi certification bodies, are allowed to handle, install or repair their and other celebrities presenting Update on the Additions programme equipment. As a matter of policy, we will not sell to any business that New mobile apps give you tech trophies. We’re very pleased to Controls masterclass by Fraser Hymas Our latest competition gives customers can’t provide evidence of being F-Gas registered, and I believe this say that they have finished 3rd should be a requirement by law.” the chance to win £100,000 by correctly overall in the Championship. Mr Birkett also feels that it is the distributors and wholesalers who are guessing the final scores of the Six Well done guys! support on the move ideally placed to help police and control the installation and handling Nations Rugby 2014. Guess the scores of products containing refrigerants.

of the England games and you can win “Tighter control of the sale of products containing refrigerants should £25,000. be implemented. By putting more focus on the seller of the equipment Newsletter this takes away a further burden from the contractor who already has Newsletter Other prizes include tickets to the 2015 the expense of their F-Gas certification.“ Welcome to our Spring 2012 Newsletter Rugby World Cup, and tickets for an Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas fermentum, turpis ac commodo convallis, metus tellus interdum metus, in faucibus eros England Autumn International game at nibh sed lectus. Aenean tristique, elit quis malesuada bibendum, mi elit mollis erat, vitae sodales justo libero in nibh. Vivamus vel leo et eros tempor aliquet Twickenham. non eu nunc. Cras in placerat nibh. Sed dignissim, velit vel euismod rhoncus, For more details, contact: marketing. purus sapien eleifend diam, sit amet lacinia mi orci in diam. Proin ullamcorper nibh sit amet tortor cursus ut ultricies elit malesuada. Sed eget libero lectus. [email protected] Maecenas rutrum aliquet orci et viverra.

Terms and conditions on Toshiba web site. David Dunn Where in the world... Commercial Director David Dunn Commercial Director Our customers sure do get Toshiba Air Conditioning has developed three Refrigerant Charge App around! Check out this photo of mobile apps for use by installers and field This app assists engineers on site when com- Charlie at Goose Green, proudly wearing his Toshiba gear! service engineers, and more are on the way. missioning Toshiba VRF systems. The engineer The Fault Code App is live, and the Refrigerant simply adds the lengths of refrigerant pipe work Charge App and DN Code App are due to launch installed and their sizes, and the calc tool deter- shortly. mines the exact amount of refrigerant required for optimum performance. Fault Code App It also confirms the total amount of refrigerant The aim of the multi-language fault code app now contained in the system for his records and is to give air conditioning companies and engi- the plant log book. neers working on site instant assistance to help solve technical issues on the spot. DN Code App Send in your photos of you at When an engineer attends a call-out he can The DN Code app helps field engineers set up famous landmarks wearing your Cooling Post enter an equipment fault code and get good built-in energy saving programmes on site, or Toshiba clothing and you might be the star of our next newsletter! launched quality information instantly – as well as advice re-programme a PCB after failure without hav- on what to look for to solve the issue, without ing to search through the manuals. Toshiba is an official the need to refer to manuals or call the office. For example, if an engineer wants to set a launch sponsor of The app also gives the Toshiba 24/7 technical maximum upper limit in heating mode of, say, Cooling Post, a new helpline number for circumstances where the 24deg C, the instructions on how to do this can online industry news engineer may need additional support. be found in seconds. service. Cooling Post provides topical news and features on Series 7 ceiling units have improved developments across the air conditioning and refrigeration scene. It was launched recently by Neil Everitt (above), a well- performance and lower sound known industry journalist and former Toshiba has introduced a new range of easy-fit editor of ACR News and H&V Review. ceiling-mounted air conditioning units, with Toshiba’s David Dunn said: “Access exceptionally low noise characteristics. to timely, accurate information and The new series 7 indoor units have been com- comment is more than ever vital in pletely redesigned and updated, and come in a business today. Cooling Post provides wide range of capacities - including a 6hp unit. another valuable source of insights into Featuring a curvaceous front grill, the units industry developments, and enriches the have a bigger chassis to accommodate a larger, excellent established UK trade press.” more efficient heat exchanger. • To visit the web site follow this link: The new design manages to deliver larger air www.coolingpost.com volumes (up by 38per cent) while operating In addition, the range now has a self-cleaning with lower sound levels (down 9per cent) function, which maintains performance and This is due to a redesigned fan which optimises further reduces the need for servicing. Contact us the passage and delivery of air through the unit. Evaporators are coated with a special resin that With their low noise and high efficiency, Series 7 stops dirt and mould from sticking to the fins. Tel: 0870 843 0333 units are ideally suited for use in schools, hos- Gravity fed condensation water then flows over Email: [email protected] pitals, hotels and other applications requiring coils and washes any dirt away. A drying cycle Web: www.toshiba-aircon.co.uk whisper-quiet operation. prevents the formation of mould.