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2019 ANNUAL REPORT from the President & CEO

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2019 ANNUAL REPORT from the President & CEO 2019 ANNUAL REPORT From the President & CEO his report tells the story of Wings of Hope in 2019. Yet, as I write, it is March 2020 and the world is facing uncharted territory with the COVID-19 pandemic. For all of us, there is some uncertainty Tahead. There is, however, this one certainty: We have this time, this moment, to save and change lives. This timeless truth is shared by our oldest volunteers and our youngest patients. Across all generations, we have been given this time and this place to make a difference in the lives of others. In these pages, you will read about just that very thing. In 2019, our most experienced volunteers shared some of their wisdom with middle and high school students as a part of our new Soar into STEM program. You will read about two of our dedicated volunteer pilots who share why flying the people we serve – from babies to adults – is so rewarding to them. The Wings of Hope Young Ambassadors raised funds to ensure that Dr. Goran Jovic could provide lifesaving skin grafts and reconstructive surgery to small children in a remote region of Zambia. You’ll also read the story of Richard, a young man who is working to earn his pilot’s license so he can fly medical missions for his community in Tanzania – his dream that we are helping make come true. And on this page, you will see a photo of Gene Pfautsch being recognized as a Distinguished Volunteer at the National Aeronautic Association’s 2019 Public Benefit Flying Awards. Gene recently completed his 32nd consecutive year of volunteer service with Wings of Hope – an amazing accomplishment for which we are so grateful. Your dedication as a part of the Wings of Hope family made it possible to save and change many lives in 2019. In these uncertain times, there is one other thing of which I am certain: We will soar to even greater heights – together – going forward. In service, Bret Heinrich President & CEO Honoring Years of Service Wings of Hope volunteer, Gene Pfautsch, was honored at the National Aeronautic Association 2019 Public Benefit Flying Awards as a Distinguished Volunteer. Gene has faithfully served Wings of Hope for 32 continuous years. 1 OUR MISSION Wings of Hope changes and saves lives through the power of aviation. OUR PROGRAMS We have three program areas. Most involve using airplanes to provide people access to desperately needed medical care. All use aviation to improve people’s lives. GLOBAL PROGRAMS In 2019, Wings of Hope worked in 10 countries outside of the United States. Every country and its needs are different, but our approach is the same: We partner with local organizations that use aviation as a crucial tool in service delivery, providing material and volunteer support to help them deliver medical care and other resources to isolated communities. U.S. MEDICAL RELIEF & AIR TRANSPORT PROGRAM The Wings of Hope Medical Relief & Air Transport Program provides medical flights, free of charge, to individuals who need specialized health care that is not available to them locally. Using aircraft, specially equipped to accommodate stretchers and non-ambulatory patients, we fly patients to hospitals within a 900-mile radius of our St. Louis headquarters. SOAR INTO STEM We launched Soar into STEM as a pilot program in 2019 to engage youth in our mission and in pursuing STEM and aviation careers. This four-week, hands-on learning experience provides middle and high school students project-based learning, connections to STEM curriculum, and a front-row seat into how Wings of Hope is using aviation to change and save lives around the globe. 2 From the Board Chairman ur board exists to support the organization in its mission: changing and saving lives through the power of aviation. Our ability to fulfill this mission depends, to a great extent, on our volunteers and their extraordinary devotion to Wing of Hope. As a pilot, I Oespecially appreciate the dedication of our volunteer pilots. In a nod to this year’s annual report theme – generations – our volunteers hail from all phases of life. A number are retired, and come to us desiring to spend their newfound free time helping others. Many are young professionals. Busy as they are building their own lives, they seek to make a difference in the lives of others. No matter their age or why they choose to use their gifts to serve us, I am grateful. I am also grateful for my fellow board members and their commitment to leading Wings of Hope into our next phase of growth. We added three new board members in 2019, including the first to represent one of our international sites. Juan Carlos Lenz is board president of the Colombian Civil Air Patrol, a nonprofit we partnered with last year that provides free medical and humanitarian flights to people living in remote communities in Colombia. We also welcomed to our board Bryan Krueger and Andy Kuchan. Both bring significant experience in accounting and finance. Juan Carlos, Bryan and Andy are already contributing, and we expect to benefit from their fresh perspectives and leadership going forward. Heading into the unexpected pandemic, we had never been stronger financially. That strength remains a steadying force as we navigate uncertain times – and positions us well for the future. Building our endowment is key to securing our future. As co-chair, with board member Kelli Fabick, of our Soaring to New Heights endowment campaign, I am pleased to report we have attained more than $8 million of our $10 million phase-one goal. This effort will ensure we have the capital to acquire the planes needed, cultivate the next generation of volunteer pilots and grow our Medical Relief & Air Transport Program to serve 50% more people with free, life-altering – even life-saving – transportation to medical care. As I reflect on 2019, I feel pride for all that we have achieved – and optimism for the future. Until next year! Don Kukla Board Chairman 3 MAT PROGRAM 2019 Program Stats The U.S. Medical Relief & Air Transport (MAT) Program made it possible for 218 individuals to access transformative medical care in 2019 – at no cost to them or their families. Wings of Hope flew 116,754 nautical miles, which equates to 717 total flight hours and nearly 51/2 flights around the globe. The majority of the individuals we transported were “frequent fliers,” requiring multiple trips for ongoing treatment. We fly Isaac, left, from upper Michigan to St. Louis Children’s Hospital for treatment of clubfoot. After nine roundtrip flights with Wings of Hope, Isaac has gone from needing a wheelchair to running the bases during t-ball. Peter Maller, right, has been volunteering at Wings of Hope since 1998, and flying MAT missions since 2005. Of the many patients and families he has flown, one sticks out: a young woman, Emilee, whom he flew to the University of Michigan for treatment of Wilson’s Disease, a devastating condition that progressively takes away the ability to move, eat and speak. “On her first flight with Wings of Hope, she was on a stretcher. She was absolutely incapable of doing anything for herself,” Peter recalls. “You knew she wanted to say something to you, but there was absolutely no way she could communicate.” Emilee continued flying with Wings of Hope, but it would be another two years before Peter was her pilot. He remembers being struck by Emilee’s dramatic progress: “She was actually able to hug me. She was a totally different person. She was running with her younger sister who would fly with her. And she was able to communicate again. Just a “I have two healthy kids at home – and I’m just tremendous feeling – to see that change.” thankful to help out kids in need.” — Peter Maller Steve Williams has been flying for the MAT Program for three years. He tells the story of a baby with a life-threatening disease whom he flew to Pittsburgh to be evaluated for a liver transplant. Following a successful transplant, Wings of Hope continues to fly this child, now three, to Pittsburgh about twice a year to check his progress. “What’s so rewarding is you remember seeing this little bitty baby who had such a serious health issue – was right on the edge of survival – and now you see this little guy running around and he’s just as happy as he can be,” says Steve. “Wings of Hope really made a difference in his life.” “It’s the most rewarding flying that I’ve ever done.” 4 [ 5[ 5] ] SOAR INTO STEM In April 2019, we welcomed 20 middle and high school students from the Girl Scouts of Eastern Missouri and three St. Louis-area school districts – Ferguson-Florissant, Jennings and Kirkwood – to Wings of Hope for our inaugural Soar into STEM program. Central to the program is the opportunity for students to learn STEM principles by working on a Wings of Hope airplane destined for service in support of our mission. Students are mentored by Wings of Hope volunteers, many whom are trained pilots and mechanics. The students benefit greatly from our volunteers’ deep knowledge and rich experiences. But our volunteers also benefit from the energy and fresh perspectives of their young mentees. Our pilot Soar into STEM program was so successful that we’ve scheduled two four-week sessions for 2020. “I really enjoyed the program because I learned a lot about the aviation industry and different jobs that I never thought about. I also found it valuable to meet girls who were pilots and engineers and proud of their jobs.
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