HASC Briefs February 8, 2012 1

Prime Healthcare Services, CottageHealth System Recognized in Thomson Reuters Study Prime Healthcare Services and Center, Chino Valley Medical Goleta Valley Cottage and Cottage Health System were recog- Center, Desert Valley Hospital, Santa Ynez Valley Cottage nized in the Thomson Reuters 100 Encino Hospital Medical Center, Hospital. Top study. Ontario-based Garden Grove Medical Center, Study comparisons included the Prime Healthcare Services was Huntington Beach Hospital, La following factors: mortality index, acknowledged in the category of Palma Intercommunity Hospital, complications index, safety medium health systems as one of Montclair Hospital Medical Center, index, core measures (mean per- the 15 Top Health Systems in the Paradise Valley Hospital, San centage), AMI 30-day mortality nation based on quality of care, effi- Dimas , rate, HF 30-day mortality rate, ciency and patient satisfaction. Shasta Regional Medical Center, pneumonia 30-day mortality rate, Santa Barbara-based Cottage Health Sherman Oaks Hospital and West AMI 30-day readmission rate, HF System was recognized in the cate- Anaheim Medical Center. 30-day readmission rate, pneumo- gory of small health systems. Cottage Health System operates nia 30-day readmission rate, aver- The Prime Healthcare hospitals Santa Barbara Cottage Hospital, age length of stay, HCAHPS score. included in this study were Cottage Children’s Hospital, Contact: Mark Gamble Centinela Regional Medical Cottage , (213) 538-0760, [email protected] CalOptima Board Approves Recommendation to Serve as Dual Eligibles Demonstration Site The CalOptima Board of Applications are due to DHCS on and expand community and in-home Directors approved staff’s recom- Feb. 24. If CalOptima is selected as care support. Stakeholder engage- mendation to move forward with an a demonstration site, its OneCare ment is required on access issues. application to serve as a Dual program would likely transition into Additionally, the Board received a Eligibles Demonstration site, with the demonstration project. The status report from staff on the the expectation that CalOptima and future of other (Kaiser Permanente CalOptima/UCI Intergovernmental the County of Orange will agree to and commercial) SNP programs Transfer Agreement. Board members language concerning the County’s operating in the county is unclear at again expressed interest in under- ongoing role in administering In- this time. CalOptima would receive standing options for use of the funds Home Supportive Services and capitated rates for this population, coming back to CalOptima. Staff Medi-Cal mental health services, and rates to hospitals are also will provide the Board with addition- and with the assurance that a defini- unknown at this time. It would be al information in the coming weeks, tive go/no-go decision can be made expected that hospital volumes for and an action item will be scheduled by the CalOptima Board once addi- this population would drop, as all for the March 1 Board Meeting. tional information about financial efforts would be made to prevent Contact: Julie Puentes risks and program design is known. hospitalization, reduce readmissions, (714) 663-0294, [email protected] 2 February 8, 2012 HASC Briefs

RN Leadership Skills Program Will Take Place Feb. 22 HASC presents Leadership Skills aspx?EID=LEAD452E&TID=TlsT The course will be led by for the Registered Nurse, sched- 1QWw%2bKR3%2fu8vQs8Avg% Christine Horton, RN, chief clini- uled for Wednesday, Feb. 22 at Los 3d%3d. cal officer for Flex Ed who has Robles Hospital & Medical Center. The seminar will specifically more than 15 years of teaching The HASC hospital member rate cover the impact of emotions when experience as well as management is $95 by Feb. 8. This annual pro- making decisions and how to iden- background as a perinatal director. gram tends to fill up quickly. To tify team behaviors known to pro- Contact: Karen Ochoa register, visit duce better performance and (213) 538-0765, [email protected] https://www.signup4.net/Public/ap. improved outcomes.

Role of the Charge Nurse Seminar Set for Feb. 27 Advanced leadership strategies, assess patient care needs and relief charge nurse. communication techniques, priority match them with staff competence Program cost is $95 for HASC setting and conflict management and ability, how to manage con- member hospitals. will be the key topics for Role of flict, and will understand the For more information and to regis- the Charge Nurse, a half-day edu- importance of relationship manage- ter, visit cational program scheduled for ment skills in interdepartmental https://www.signup4.net/Public/ap.a Monday, Feb. 27. This annual pro- communication. spx?EID=ROLE287E&TID=J699Jb gram fills up quickly and space is The course leader, Mark Kaliher, gml0DUfHbsYE%2fBBw%3d%3d. limited. RN, is trained in ER nursing, and Contact: Karen Ochoa Participants will learn how to has worked as a staff nurse and (213) 538-0765, [email protected]

Nurses for a Healthy California Townhall Meeting Feb. 27 A townhall meeting titled of Nursing report the Institute of will include lunch, a presentation by Partner with Nurses for a Healthy Medicine released in October. A nurses who promote health in com- California at the Los Angeles Area blueprint to optimize the contribu- munities, and a panel discussion with Chamber of Commerce is sched- tion of nursing to the health of the a variety of the state’s health care uled to take place Monday, Feb. nation’s population, the report leaders to identify priorities to 27. Hosted by the California includes eight recommendations improve California’s health. The Action Coalition, this meeting is a that address a range of system event begins with registration and special discussion of ways to changes. The Robert Wood lunch from 11 to 11:30 a.m. followed improve health care in California Johnson Foundation, in partnership by the town-hall meeting from 11:30 and will feature an opportunity for with the Center to Champion to 2 p.m. at the Los Angeles Area consumers to meet and talk with Nursing in America at AARP, Chamber of Commerce. nurses, health care leaders and pol- appointed the California Action Register online at icy makers about current issues Coalition as one of 36 states to http://events.signup4.com/future- and concerns. lead implementation of these rec- ofnursingtownhallmeeting, by The event is part of efforts to ommendations. The coalitions are phone, (213) 538-0705, or by fax, develop and implement long-term the driving force of the overall ini- (213) 482-8537. sustainable actions for nurses to tiative to move key issues forward Contact: Teri Hollingsworth improve health in California. The at local, state and national levels. (213) 538-0763, movement is a result of the Future The three-hour townhall meeting [email protected] HASC Briefs February 8, 2012 3 PDS University Session Will Focus on Competitive Service Lines Register now to attend PDS tive service lines. Learn about the The session will take place University’s next webinar titled ways to use this information to Wednesday, Feb. 29 at 1:00 p.m. Play to Your Strengths: Identifying help offset projected losses due to To register, visit Your Most Competitive Service declining government reimburse- https://www2.gotomeeting.com/reg Lines. ment and fewer inpatient days. Use ister/950534530. This 20-minute interactive webi- this information to market high Contact: Leslie Gold nar will focus on how to use PDS quality and high performance ser- (213) 283-8003, [email protected] data to identify your most competi- vice lines. Web Seminar on Organized Labor Set for Feb. 29 Register now for State of the the NLRB will conduct elections. 13 years. Union: Organized Labor Review Faculty will also identify top labor This webinar allows you to attend webinar, on Wednesday, Feb. 29 union organizations in health care. and participate without ever leaving from 10 to 11 a.m. The online program will be led the office. The seminar is presented A product of the HASC Labor by Susan Connelly, who began her live, via the Internet. Multiple staff Resource Library, this informative career with PTI Labor Research in can participate from one location for seminar will present labor union 1998; Douglas R. Hart, one of the one tuition fee. Program cost is $110 trends in the United States and the leading class action litigators in the for HASC members and $125 for California health care industry. country; and Susan Harris, who non-members. Hear about the pending changes has led The Burke Group’s Contact: Karen Ochoa that will drastically affect the way Healthcare Division for more than (213) 538-0765, [email protected] HASC COO Network Group Meeting March 7 The HASC COO Network Group University of California – Ronald Brainstorming: Identifying the will meet on March 7, focusing on Reagan UCLA Medical Center Service Excellence Drivers Enhancing the Patient Experience. • Generating Value for your For more information, visit Topics will include: Customers: A Lean Framework http://www.hasc.org/board-com- • Enhancing the Patient Experience Jennifer Wortham, DrPH, Institute mittee-meeting/coo-network-2. Keynote speakers from Pomona for Performance Excellence Group Contact: Michele Graynor Valley Hospital Medical Center and • Group Discussion and (213) 538-0799, [email protected] Top HR Issues Highlighted at Annual HASC Conference HASC’s interactive seminar National Labor Relations Board. • Best Practices – “Up Close and 2012 HR Issues - Are You Ready? The program also discussed Health Personal” offered timely, critical information Care Reform and the significant Session topics highlighted infor- on issues that impact human impact to HR professionals beyond mation in these timely areas: resources within hospitals and the changes needed to health insur- • Federal Regulations, Labor and health systems. Experts presented ance plans. HR practitioners from Employment Developments and the most recent information on the local hospitals shared their stories Important Issues to California Safe Patient Handling legislation of HR excellence. Hospitals and attendees learned how local Panel discussions focused on the • Healthcare Reform and the hospitals are responding. Another following topics: Impact on HR hot topic was top labor union • Shifting the Culture to Prepare Contact: Teri Hollingsworth strategies and tactics as well as the for Hospital-Wide Safe Patient (213) 538-0763, current regulatory climate of the Handling [email protected]