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Table of Contents

Allergy and Immunology...... 1 Occupational and Environmental Health ...... 9 Behavioral Health ...... 1 Ophthalmology ...... 9 Cancer ...... 2 Oral Health ...... 9 Cardiovascular Health ...... 2 Orthopedics and Rheumatology ...... 10 Dermatology ...... 3 Otorhinolaryngology ...... 11 Diagnostic Test and Procedures ...... 4 Pain ...... 11 Drug Therapy - Pharmacology ...... 4 Pediatrics ...... 11 ...... 4 Physical Medicine, Rehabilitation and Endocrinology ...... 4 Sports Medicine ...... 12 Gastroenterology ...... 5 Podiatry ...... 12 Genetics ...... 5 Respiratory Health ...... 12 General ...... 6 Sexual and Reproductive Care ...... 12 Hematology/ ...... 6 Sleep Disorders ...... 13 Hypertension ...... 6 Social and Family ...... 14 Infectious Disease ...... 6 Surgery ...... 14 Injuries ...... 7 Urinary System ...... 14 Health Maintenance ...... 7 Women’s Health ...... 15 Men’s Health ...... 8 Wound and Ostomy Care ...... 15 Neurology ...... 8

The information in the audio library is educational and is not medical advice from BlueCross BlueShield of Tennessee . You should talk with your physician or health care provider for help interpreting the information . Aggressive Behavior in Children ...... 3302 Allergy and Immunology Agoraphobia ...... 3303 Allergies ...... 3100 Alcohol Abuse Information and Resources ...... 3305 Allergy Tests ...... 3103 Alcohol and Aging ...... 3004 Controlling Your Environment When You Alcohol and Health ...... 4400 Have Allergies ...... 3102 Alcohol Dependence ...... 3304 Decongestants and Antihistamines ...... 4261 Alcohol Use When You Have Diabetes ...... 4718 Drug Allergy ...... 3107 Amnesia ...... 3306 Eye Allergy or Allergic Conjunctivitis ...... 4209 Anger and Teaching Children to Manage It ...... 3788 Flu Shots ...... 4441 Anger Management ...... 3307 Food Allergy ...... 3109 Anger Management for Parents ...... 4301 Guillain-Barre Syndrome ...... 3412 Anorexia ...... 3308 Hay Fever or Seasonal Allergic Rhinitis ...... 3110 Antidepressant Medicines ...... 4253 HIV Infection and AIDS ...... 4516 Antisocial Personality Disorder ...... 3309 HIV Infection from Blood Transfusions ...... 4517 Anxiety ...... 3310 HIV Tests ...... 4519 Autism ...... 3704 Hodgkin’s Lymphoma ...... 3524 Autism Spectrum Disorders ...... 3377 Immunization Schedule for Children ...... 4663 Binge Eating Disorder or Immunizations for Adults ...... 4664 Compulsive Overeating ...... 3313 Insect Bites and Stings ...... 3105 Bipolar Disorder ...... 3314 Lactose Intolerance ...... 4736 Bulimia ...... 3315 Lupus ...... 3207 Bullying and How to Help the Victim ...... 3370 Lymph Nodes, Enlarged ...... 5063 Child Abuse and Neglect ...... 3300 Myasthenia Gravis ...... 3419 Choosing a Mental Health Therapist for Non-Hodgkin’s Lymphoma ...... 3532 Your Child ...... 3371 Poison Ivy, Sumac and Oak ...... 3112 Cocaine Use ...... 3317 Severe Allergic Reaction or Anaphylaxis ...... 3113 Cognitive-Behavioral Therapy ...... 3373 Shots for Travel ...... 4443 Compulsive Gambling ...... 3318 Sjogren’s Syndrome ...... 4867 Depression During Pregnancy ...... 5321 Snakebite ...... 4936 Depression in Children and Teens ...... 3772 Spider Bites and Scorpion Stings ...... 4939 Depression in Older Adults ...... 3010 Tetanus Vaccine ...... 4942 Depression Overview ...... 3321 Behavorial Health Designer Drugs ...... 3316 Drug Abuse Resources ...... 3324 Abuse and Domestic Violence in Adults ...... 3301 Drug, Alcohol and Tobacco Use Abuse of Older Adults ...... 3001 During Pregnancy ...... 5227 ADHD or Attention Deficit-Hyperactivity Dyslexia ...... 3720 Disorder in Adults ...... 3311 Emotional Abuse - Effects on Children ...... 3326 ADHD or Attention Deficit-Hyperactivity Disorder in Children ...... 3312 Exhibitionism ...... 3327 Fetal Alcohol Syndrome ...... 3724

1 Fetishism ...... 3328 Self-Esteem in Older Adults ...... 3032 Food and Feelings ...... 4703 Sex Therapy ...... 3359 Gender Identity Disorder ...... 3329 Sexual Abuse and Children ...... 3360 Grief and Loss ...... 3330 Sexual Behaviors in Children ...... 3801 Hallucinations ...... 3331 Social Phobia ...... 3379 Hypnotherapy...... 3333 Stress ...... 4425 Hypochondria or Hypochondriasis Disorder ...... 3334 Stress Management ...... 4426 Incest ...... 3335 Stress Management with Deep Breathing ...... 4427 Kleptomania ...... 3336 Stress Management with Mental Imaging ...... 4428 Letting Go of Resentment ...... 3337 Stress Management with Progressive Marijuana ...... 3375 Muscle Relaxation ...... 4429 Masochism ...... 3339 Suicide ...... 3363 Mental Illness in Pregnancy ...... 5332 Teenage Drinking ...... 3364 Multiple Personality or Dissociative Temper Tantrums ...... 3775 Identity Disorder ...... 3341 The Stresses of Chronic Illness ...... 4433 Narcissism or Narcissistic Personality Disorder ...... 3342 Tobacco and Smoking in Children and Teens ...... 3796 Nicotine Withdrawal ...... 3376 Toilet Training ...... 3780 OCD or Obsessive-Compulsive Disorder ...... 3345 Tourette’s Syndrome ...... 3781 Panic Attacks or Panic Disorder ...... 3346 Treating Teens for Substance Abuse ...... 3322 Paranoid Personality Disorder ...... 3347 Twelve Step Programs ...... 3366 Pedophilia ...... 3348 Types of Therapy for Mental Health ...... 3367 Phobias ...... 3349 Voyeurism ...... 3368 Physical Abuse During Pregnancy ...... 5334 Ways To Quit Smoking ...... 3362 Positive Attitude ...... 3703 When Your Child is a Bully ...... 3369 Postpartum Depression ...... 5269 Your Child’s Self-Esteem ...... 4344

Post-Traumatic Stress Disorder ...... 3350 Cancer Prescription Drug Abuse ...... 3351 Cancer Clinical Trials ...... 3515 Psychosis ...... 3352 Cancer Information Resources ...... 3509 Psychosomatic Illness or Somatization Disorder ...... 3353 Cancer Screening ...... 3511 Pyromania ...... 3354 Cancer Treatment Team ...... 3513 Rape ...... 4930 Chemotherapy or Drug Therapy For Cancer ...... 3519 Recognizing Drug Abuse in Kids ...... 3323 Childhood Cancers ...... 3711 Ritalin Pros and Cons ...... 4280 SAD or Seasonal Affective Disorder ...... 3357 Cardiovascular Health Sadism ...... 3355 ACE Inhibitors ...... 4250 Schizophrenia ...... 3356 Aneurysm ...... 3600 Sedatives or Tranquilizers ...... 4275 Angina ...... 3601 Self-Esteem ...... 3358 Angiograms ...... 5100 Self-Esteem for Teens ...... 3763 Angioplasty ...... 3602

2 Aortic Valve Regurgitation ...... 3603 Myocarditis ...... 3641 Aortic Valve Stenosis ...... 3604 Nitroglycerin and Other Nitrates ...... 4269 Atherosclerosis ...... 3605 Pacemakers ...... 3642 Atrial Fibrillation ...... 3606 Paroxysmal Supraventricular Tachycardia Beta Blockers ...... 4257 or PSVT ...... 3643 Calcium Channel Blockers ...... 4258 Pericarditis ...... 3644 Cardiac Arrest ...... 3609 Peripheral Artery Disease ...... 3645 Cardiac Rehabilitation ...... 3610 Pulmonary Embolism ...... 4812 Cardiomyopathy ...... 3611 Statins ...... 4279 Congenital Heart Disease ...... 3614 Tests to Diagnose Heart Disease ...... 3652 Controlling Cholesterol ...... 3615 Triglycerides ...... 3649 Coronary Angiogram ...... 3616 Varicose Veins ...... 3650 Coronary Artery Bypass Surgery ...... 3617 Vasodilators ...... 4276 Coronary Artery Disease ...... 3618 Ventricular Tachycardia ...... 3651 Deep Vein Thrombosis ...... 3621 Dermatology

Diabetes and Heart Disease ...... 3921 Acne ...... 4850 Diuretics ...... 4262 Athlete’s Foot ...... 3160 Early Warning Signs of a Heart Attack ...... 3624 Blisters ...... 4851 Echocardiogram ...... 5119 and ...... 4852 Electrocardiogram or ECG or EKG ...... 5120 Botox Treatment of Wrinkles ...... 4439 Exercise Test ...... 3623 ...... 4854 Heart Attack or Myocardial Infarction ...... 3640 Contact Dermatitis ...... 3106 Heart Catheterization ...... 3625 Dandruff ...... 4857 Heart Conditions in Pregnancy ...... 5324 Diaper Rash ...... 3718 Heart Disease and Women ...... 3653 Eczema ...... 3108 Heart Failure ...... 3627 Excessive Hair Growth or Hirsutism ...... 4410 Heart Murmur ...... 3628 Facelifts ...... 5006 Heart Palpitations ...... 3629 Frostbite ...... 4922 Heart Transplant ...... 3630 Hair Loss ...... 4602 High Blood Pressure ...... 3631 Hair Loss in Women ...... 5242 High Blood Pressure Medicines ...... 4266 Hives ...... 3111 High Cholesterol or Hypercholesterolemia ...... 3632 ...... 4860 Holter Monitors ...... 5126 Ingrown Toenail ...... 3196 Implantable Cardioverter Defibrillator or ICD ...... 3633 Itching ...... 4861 Infective Endocarditis ...... 3634 Jock Itch ...... 4875 Low Blood Pressure ...... 3635 Melanoma ...... 3529 Mitral Valve Prolapse ...... 3637 Moles ...... 4862 Mitral Valve Regurgitation ...... 3638 Nail Infection ...... 4876 Mitral Valve Stenosis ...... 3639 ...... 4878

3 Plantar Warts ...... 4863 Drug Interactions ...... 4263 Psoriasis ...... 4864 Generic and Brand-Name Drugs ...... 4264 Rashes in Infants ...... 3759 Medicine Safety in Children ...... 3735 Ringworm ...... 4528 Medicine-Related Problems for Older Adults ...... 3026 Rosacea ...... 4865 Medicines to Keep on Hand ...... 4273 Scabies ...... 4531 Nonprescription Medicines ...... 4270 Scleroderma ...... 3231 Talking with Your Provider About Seborrhea ...... 4866 Your Medicines ...... 4256 Skin Cancer, Nonmelanoma ...... 3541 Using Medicines Safely ...... 4268 Skin Care for Older Adults ...... 3035 Emergency Medicine

Skin Changes During Pregnancy ...... 5281 Appendicitis ...... 4003 Skin Exam ...... 4869 Biological Terrorism Agents ...... 4903 Around Fingernail or Toenail ...... 4877 Carbon Monoxide Poisoning ...... 4944 Skin or Soft Tissue ...... 4870 Chemical Terrorism Agents ...... 4907 Skin Resurfacing ...... 5010 Choking ...... 4909 Splinter ...... 4940 CPR or Cardiopulmonary Resuscitation ...... 4906 Sunburn ...... 4871 Heat Illness ...... 4924 Tanning Beds ...... 4872 Personal Emergency Response Systems ...... 3040 Warts ...... 4873 Sudden Infant Death Syndrome or SIDS ...... 3771

Diagnostic Tests and Procedures Endocrinology

Biopsy ...... 5104 Diabetes and Illness ...... 3900 Blood Glucose Test ...... 5105 Diabetes and Preventing Low Blood ...... Blood Pressure ...... 3608 Sugar During Exercise ...... 3923 Bone Scan ...... 5108 Diabetes and the Importance of Exercise ...... 3904 Complete Blood Count Test or CBC ...... 5114 Diabetes Self Blood Glucose Monitoring ...... 3903 CT Scanning ...... 5116 Diabetic Ketoacidosis ...... 3908 Diagnostic Laparoscopy ...... 5118 Hemoglobin A1C Test ...... 3924 Lipid Panel Test ...... 5110 High Blood Sugar or Hyperglycemia ...... 3912 Lumpectomy and Removal of Lymph Nodes ...... 5013 Hot Flashes ...... 5243 Mammogram ...... 5248 Hyperosmolar Hyperglycemic State ...... 3913 MRI or Magnetic Resonance Imaging ...... 5127 Hyperthyroidism ...... 3914 Newborn Screening Tests ...... 3740 Hypoglycemia ...... 3915 Ultrasound Scanning ...... 5135 Hypothyroidism ...... 3916 Vital Signs ...... 4436 Menopausal Hormone Therapy ...... 5249 X-Rays ...... 5138 Menopause ...... 5250 Metabolic Syndrome ...... 3917 Drug Therapy – Pharmacology Nipple Discharge or Galactorrhea ...... 5256 Anabolic Steroids ...... 4103 Pituitary Tumors ...... 3918 Corticosteroids ...... 4259 4 Polycystic Ovary Syndrome ...... 5307 Gallstones ...... 4014 Thyroid Cancer ...... 3546 Gastritis ...... 4017 Thyroid Scan ...... 5132 Groin Hernia or Inguinal Hernia ...... 4019 Thyroid-Stimulating Hormone or TSH Test ...... 5133 Groin or Inguinal Hernia Repair ...... 4020 Thyroxine or T4 Test ...... 5134 Heartburn ...... 4021 Type 1 Diabetes ...... 3905 Heartburn During Pregnancy ...... 5325 Type 1 Diabetes in Children ...... 3782 Hemorrhoidectomy ...... 4022 Type 2 Diabetes ...... 3906 Hemorrhoids ...... 4023 Gastroenterology Hernias In Children ...... 3728 Hiatal Hernia ...... 4027 Abdominal Pain ...... 5050 Indigestion ...... 4029 Acute Pancreatitis ...... 4000 Intestinal Gas or Flatulence ...... 4030 Anal Fissure ...... 4001 Irritable Bowel Syndrome or Spastic Colon ...... 4031 ...... 4002 Jaundice in Newborns ...... 3731 Antacids ...... 4251 Laparoscopic Cholecystectomy ...... 4032 -Associated Diarrhea ...... 4041 Laxatives ...... 4267 Antidiarrheal Medicines ...... 4254 Liver Cancer ...... 3527 Barium Enema ...... 5102 Liver Panel Test ...... 5140 Barium X-Ray Exam of the Esophagus and Stomach ...... 5103 Nausea and Vomiting ...... 5065 Botulism ...... 4919 Percutaneous Transhepatic Cholangiography ...... 5130 Cancer of the Esophagus ...... 3523 Pinworms ...... 4526 Cancer of the Pancreas ...... 3535 Polyps in the Colon and Rectum ...... 4007 Celiac Disease and a Gluten-Free Diet ...... 4734 Rectal Bleeding ...... 4035 Cholecystostomy ...... 4004 Rectocele ...... 5337 Chronic Pancreatitis ...... 4005 Sigmoidoscopy ...... 5131 Cirrhosis ...... 4006 Spitting Up in Infants ...... 3770 Colon and Rectal Cancer ...... 3521 Stomach Cancer ...... 3543 Colonoscopy ...... 5111 Stomach Flu or Viral Gastroenteritis ...... 4037 Colorectal Cancer Screening ...... 5112 Stomach Ulcer or Gastric Ulcer ...... 4016 Colostomy and Ileostomy ...... 4028 Swallowing Difficulty or Dysphagia ...... 5071 Constipation ...... 4008 Traveler’s Diarrhea ...... 4038 Crohn’s Disease ...... 4009 Ulcerative Colitis ...... 4039 Diarrhea ...... 4010 Genetics Diverticulitis ...... 4011 Chorionic Villus Sampling or CVS ...... 5218 Diverticulosis ...... 4012 Cystic Fibrosis ...... 4310 Duodenal Ulcer ...... 4013 Down Syndrome ...... 4314 Endoscopic Retrograde Genetic Screening Before or During Pregnancy ...... 5240 Cholangiopancreatography or ERCP ...... 5123 Tay Sachs Disease ...... 3802 Gallbladder Removal or Cholecystectomy ...... 4015

5 General Chickenpox During Pregnancy ...... 5315 Chlamydial Infection in Men ...... 4503 Dehydration ...... 4910 Chlamydial Infection in Women ...... 4504 Hiccups ...... 4416 CMV or Cytomegalovirus Infection ...... 5316 Home Health Care ...... 3017 Dengue Fever and Dengue Hemorrhagic Fever ...... 4507 Hypothermia ...... 4927 E . Coli Infection ...... 4920 Hypothermia in Older Adults ...... 3020 Ehrlichiosis ...... 4546 Hematology/Oncology Fifth Disease ...... 4508 Anemia ...... 4402 Food Poisoning ...... 4918 Anticoagulants and Antiplatelets ...... 4277 Genital Herpes ...... 4510 Biological Therapy ...... 3525 Genital Warts ...... 4511 Blood Clots ...... 3607 Giardiasis ...... 4547 Blood Test for Iron ...... 5106 ...... 4512 Blood Transfusion ...... 4404 Group A Strep Invasive Diseases ...... 4513 Bone Cancer ...... 3502 Hand-Foot-And-Mouth Disease ...... 4514 Bone Marrow Biopsy ...... 5107 Helicobacter Pylori ...... 4042 Bone Marrow or Stem Cell Transplant ...... 3503 Hepatitis A ...... 4024 Breast Cancer in Men ...... 3507 Hepatitis B ...... 4025 Breast Cancer in Women ...... 3506 Hepatitis C ...... 4026 Childhood Leukemia ...... 3500 HPV or Human Papillomavirus ...... 4520 Chronic Lymphocytic Leukemia ...... 3520 Infectious Mononucleosis ...... 4521 Hemophilia ...... 4321 Legionnaires’ Disease ...... 4523 Radiation Therapy ...... 3540 Lice ...... 4524 Sickle Cell Anemia ...... 4334 ...... 4548 Superficial Thrombophlebitis ...... 3648 ...... 4525 The Seven Warning Signs of Cancer ...... 3517 Measles ...... 4550 Hypertension Mumps ...... 4551 Rabies ...... 4549 Dash Diet For Hypertension ...... 3654 Reye’s Syndrome ...... 3760 High Blood Pressure During Pregnancy or Preeclampsia ...... 5270 Rheumatic Fever ...... 4527 Roseola in Children ...... 4529 Infectious Disease Rubella or German Measles ...... 4530 Anthrax ...... 4901 ...... 4509 Antibiotic-Resistant Infections ...... 4552 Sexually Transmitted Disease Prevention ...... 3756 ...... 4252 Sexually Transmitted Diseases ...... 4533 Bird Flu or Avian Influenza A H5N1 ...... 4543 Shingles or Herpes Zoster ...... 4534 Breast Infection ...... 5210 Smallpox Vaccine ...... 4935 Cat Scratch Disease ...... 4544 Strep Test ...... 5142 Chickenpox ...... 4545 Strep Throat ...... 3960

6 ...... 4537 Circuit Training ...... 4108 Tetanus ...... 4538 Cross-Training ...... 4109 Trichomoniasis ...... 4539 Diabetes and Food Management ...... 3902 Tuberculosis or TB ...... 4540 Diet During Pregnancy ...... 5225 Viral Infections in Children ...... 3713 Dining Out When You Have Diabetes ...... 4715 West Nile Virus ...... 4542 Drinking Fluids During Pregnancy ...... 5323 Whooping Cough ...... 3787 Drowning Prevention in Children ...... 4656 Yeast Infection or Candidiasis ...... 5297 Eating Healthy Snacks ...... 4707

Injuries Exercise After Delivery ...... 5233 Exercise and Weight Control ...... 4117 Animal and Human Bites ...... 4900 Exercise During Pregnancy ...... 5234 Bruise ...... 4905 Exercise for Kids ...... 4129 Cuts, Scrapes and Scratches ...... 4934 Exercise for Older Adults ...... 3013 Electric Shock ...... 4912 Exercise for Teens ...... 3792 First Aid for Full-Thickness or Third-Degree Burns ...... 4917 Exercise to Stay Healthy ...... 4118 First Aid for Partial-Thickness or Fast Food ...... 4735 Second-Degree Burns ...... 4916 Fiber in Your Diet ...... 4711 First Aid for Superficial or First-Degree Burns ...... 4915 Fluid Needs for Good Health ...... 4743 Tick Bite ...... 4943 Fluid Needs of Older Adults ...... 3014

Health Maintenance Fluid Replacement ...... 4122 Formula Feeding ...... 3725 A Healthy Lifestyle for Older Adults ...... 3000 Good and Bad Fats in the Diet ...... 4709 Athletic Shoes ...... 4106 Grains in the Diet ...... 4712 Blood Donation ...... 4403 Health Changes with Aging ...... 3016 Breast Self-Exam ...... 5211 Healthy Diet ...... 4728 Breast-Feeding Advantages over Healthy Meal Planning for Children ...... 3754 Formula Feeding ...... 3708 Healthy Snacks for Children ...... 4737 Breast-Feeding Advice ...... 4738 Healthy Weight Gain ...... 4713 Breast-Feeding and Giving Your Baby Enough Milk ...... 4739 Heart Disease Prevention ...... 4660 Breast-Feeding and How to Increase Your HIV and AIDS Risk Factors and Prevention Milk Supply ...... 4740 of Transmission ...... 4500 Breast-Feeding Positions ...... 3790 Home Exercise Equipment ...... 4126 Caffeine in Your Diet ...... 4700 How to Choose a Primary Care Provider ...... 4405 Calcium ...... 4701 Insect Repellent Use ...... 4945 Cancer Prevention and Diet ...... 4652 Iron in the Diet ...... 4741 Carbohydrates ...... 4702 Keeping a Food Diary ...... 4730 Childproofing Your Home ...... 4653 Lead Poisoning Prevention in Children ...... 3800 Choosing Shoes that Fit ...... 3180 Losing Weight ...... 4714 Chores Made Easier When You Have Arthritis ...... 3155 Low Sodium Diet ...... 3636

7 Management of Your Personal Health ...... 4659 Men’s Health Measuring Body Fat ...... 4132 Circumcision ...... 3712 Nutrition for the Later Years ...... 3027 Enlarged Prostate or Benign Prostatic ...... 4719 Hyperplasia ...... 4600 Overweight Children ...... 4721 Testicular Cancer ...... 3544 Personal Fitness Plan ...... 4112 Testicular Self-Exam ...... 4611 Pregnancy and Weight Control ...... 5335 Undescended Testicle ...... 3783 Preventing a Broken ...... 3030 Neurology Preventing Burns and Scalds ...... 4669 Alzheimer’s Disease ...... 3401 Preventing Falls ...... 4670 Bacterial Meningitis in Adults ...... 3402 Prevention of Injuries from Electric Shock ...... 4913 Bacterial Meningitis in Children ...... 3705 Protecting Yourself from Cancer ...... 4671 Bell’s Palsy ...... 3403 Reading Food Labels ...... 4724 Brain Cancer ...... 3504 Reasons not to Breastfeed ...... 5336 Brain Tumors in Children ...... 3505 Routine Health Care for Men ...... 4672 Cerebral Palsy ...... 4305 Routine Health Care for Women ...... 4673 Chronic Fatigue Syndrome ...... 4406 Running or Jogging ...... 4146 Cluster Headaches ...... 3405 Running Shoes ...... 4147 Concussion ...... 3406 Safe Exercise for People with Heart Disease ...... 4164 Confusion ...... 3407 Safety Seats for Children ...... 4674 Delirium ...... 3408 Salt in the Diet ...... 4725 Dementia ...... 3409 Separation Anxiety Prevention ...... 4329 Diabetes and Nerve Damage or Neuropathy ...... 3922 Sore Nipples ...... 5304 Dizziness and Vertigo ...... 5054 Speech Development in Newborns to 5 Year Olds ...... 3769 Electroencephalogram or EEG ...... 5121 Sports Drinks ...... 4150 Epilepsy ...... 3410 Strength Training ...... 4153 Episiotomy ...... 5232 Stretching ...... 4154 Facial Tics ...... 3411 Sugar Substitutes ...... 4727 Fatigue ...... 5056 Swimming and Water Exercise ...... 4155 Fever ...... 5057 Talking with Your Healthcare Provider ...... 4430 Fibromyalgia ...... 3177 Training Heart Rates ...... 4159 Fluid on the Brain or Hydrocephalus ...... 3415 Vegetarian Diet ...... 4731 Head Trauma ...... 3413 Vitamins ...... 4732 Herpes Encephalitis ...... 4515 Vitamins and Minerals for Children ...... 4742 Huntington’s Disease ...... 3414 Weaning from Bottle to Cup ...... 3797 Lou Gehrig’s Disease or Amyotrophic Lateral Sclerosis ...... 3416 Weaning from Breast to Bottle ...... 3798 Lumbar Puncture ...... 3417 Weaning from Breast to Cup ...... 3799 Lumbar Stenosis ...... 3206 Weight Loss Diets ...... 4733 Meniere’s Disease ...... 3962

8 Migraine Headache ...... 3418 Diabetic Eye Problems ...... 3907 Migraine Headaches in Children ...... 3436 Diabetic Retinopathy ...... 3909 Multiple Sclerosis or MS ...... 3435 Eye Care ...... 4210 Myelography ...... 3420 Eye Exam ...... 4211 Narcolepsy ...... 3421 Eye Symptoms Demanding Immediate Attention . . . . . 4212 Nervous System Complications of AIDS ...... 3400 Eyeglass Care ...... 4225 Neuralgias or Neuropathic Pain ...... 3422 Eyelid or Chalazion ...... 4213 Parkinson’s Disease ...... 3423 Eyelid Surgery or Blepharoplasty ...... 5005 Peripheral Neuropathy ...... 3424 Eyestrain ...... 4214 Restless Legs Syndrome ...... 4421 Flashes and Floaters ...... 4215 Sciatica ...... 3425 Glaucoma ...... 4216 Seizures ...... 3426 LASIK ...... 4227 Slipped Disk or Herniated Disk ...... 3241 Lazy Eye or Amblyopia ...... 4217 ...... 4337 Macular Degeneration ...... 4228 Spinal Cord Injury ...... 3429 Pinkeye or Conjunctivitis ...... 4218 Spinal Fusion ...... 3242 Presbyopia ...... 4229 Stroke ...... 3430 Retinal Detachment ...... 4219 Tension Headache ...... 3432 Safety Eyewear ...... 4226 Tic Disorders ...... 3778 Scratch on the Surface of the Eye or Tinnitus ...... 5072 Corneal Abrasions ...... 4206 Trigeminal Neuralgia ...... 3433 Something in Your Eyes ...... 4220 Viral Meningitis in Adults ...... 3434 Stye ...... 4221 Viral Meningitis in Children ...... 3785 Sunglasses ...... 4222 Types of Contact Lenses ...... 4223 Occupational and Environmental Health Oral Health Bathroom Safety ...... 4651 Exercises for the Workplace ...... 4658 Bad Breath or Halitosis ...... 3850 Household or Chemical Exposure Canker Sore ...... 4853 During Pregnancy ...... 5326 Choosing a Dentist ...... 3851 Occupational Therapy ...... 4419 Cold Sores or Fever Blisters ...... 4505 Ophthalmology Dental Care for Adults ...... 3856 Dental Care for Children ...... 3852 Astigmatism ...... 4224 Dental Care for Older Adults ...... 3009 Cataract ...... 4200 Denture Care ...... 3854 Cataract Surgery ...... 4201 Gingivitis ...... 3855 Color Blindness ...... 4202 Periodontal Disease ...... 3857 Common Vision Problems ...... 4203 Smokeless Tobacco ...... 3361 Contact Lens Care for Gas Permeable Lenses ...... 4204 Teeth Grinding in Children ...... 3860 Contact Lens Care for Soft Contact Lenses ...... 4205 Teething ...... 3774 Crossed or Misaligned Eyes or Strabismus ...... 4207 Temporomandibular Joint Syndrome or TMJ ...... 4432 9 Thrush ...... 3858 Dislocated ...... 3176 Toothache ...... 3859 Dupuytren’s Contracture ...... 3256

Orthopedics and Rheumatology Electromyogram or EMG ...... 5122 Finger Dislocation ...... 3178 Achilles Tendon Injury ...... 3150 Finger Sprain ...... 3179 ACL or Anterior Cruciate Ligament Injury ...... 3153 Fracture Treatment ...... 3185 Amputation ...... 3151 Frozen or Adhesive Capsulitis ...... 3187 Ankle Sprain ...... 3152 Ganglion Cyst ...... 3188 Arthritis ...... 3154 Golfer’s Elbow ...... 3261 Arthroscopic Meniscal Surgery ...... 3156 Gout ...... 3189 Arthroscopy ...... 3157 Groin Strain ...... 4123 Aspirin and Arthritis ...... 3159 Hammertoe ...... 3190 Baker’s Cyst ...... 3269 Hamstring Strain ...... 4125 Baseball Finger or ...... 3208 Heel Pain ...... 3191 Bone Chips in the Elbow or in Childhood ...... 3192 Osteochondritis Dissecans ...... 3267 Hip Fracture ...... 3193 Bone Chips in the or Osteochondritis Dissecans ...... 3268 Hip Replacement Surgery ...... 3195 Bone Infection or Osteomyelitis ...... 3162 Ice Therapy ...... 4127 Bone Mineral Density Testing ...... 5139 Jumper’s Knee or Patellar Tendonitis ...... 3197 Bowlegs and Knock- ...... 3163 Juvenile Rheumatoid Arthritis ...... 3198 Brittle Bones in Children ...... 3218 Knee Arthroscopy ...... 3199 Broken Ankle ...... 3164 Knee Cartilage Tear or Meniscal Tear ...... 3200 Broken or Forearm Fracture ...... 3260 Knee Pain ...... 3263 Broken Collarbone ...... 3257 Knee Replacement Surgery ...... 3201 Broken Elbow ...... 3165 Knee Sprain ...... 3202 Broken Finger ...... 3166 Lateral Collateral Ligament Sprain ...... 3264 Broken Toe ...... 3258 Little Leaguer’s Elbow or Medial Apophysitis ...... 3265 Broken Wrist ...... 3167 Low Back Pain ...... 3205 Bruised Hip or Hip Pointer ...... 3262 Medial Collateral Ligament Sprain ...... 3266 Bursitis ...... 3169 Morton’s Neuroma ...... 4133 Calcific Tendonitis ...... 3170 Multiple Myeloma ...... 3531 Carpal Tunnel Syndrome ...... 3171 Muscle Cramps and Spasms ...... 3209 Cast Care ...... 3172 Muscle Strain ...... 3210 Closed Reduction or Setting A Broken Muscular Dystrophy ...... 3738 Bone Without Surgery ...... 3234 Neck Injuries ...... 3212 Coping with Arthritis ...... 3259 Neck Spasms ...... 3213 Cortisone Injection ...... 4278 Neck Stinger ...... 4136 Costochondritis ...... 3173 Neck Strain ...... 3214 Curved Spine or ...... 3232 Osgood-Schlatter Disease ...... 3216

10 Osteoarthritis ...... 3217 Hearing Impaired ...... 4415 Osteoporosis ...... 3219 Cancer of the Throat ...... 3545 Over-Pronation ...... 3220 Earache ...... 3963 Overuse Injuries ...... 4139 Earwax ...... 3953 Paget’s Disease of Bone ...... 3221 Hearing Aids ...... 4414 Pigeon Toe ...... 3223 Hearing Loss in Adults ...... 3954 Plantar Fasciitis ...... 3224 Hearing Loss in Children ...... 3727 Polymyalgia Rheumatica ...... 3225 Laryngitis ...... 3955 Polymyositis and Dermatomyositis ...... 3226 Middle Ear Infection or Otitis Media ...... 3950 Pulled Elbow in Children ...... 3227 Noise and Hearing Loss ...... 4662 Rheumatoid Arthritis ...... 3228 Nose Injury ...... 3270 RICE or Rest, Ice, Compression and Nose Reconstruction or Rhinoplasty ...... 5009 Elevation for Injuries ...... 3271 Nosebleed or Epistaxis ...... 3956 Rotator Cuff Injury ...... 3229 Outer Ear Infection or Otitis Externa ...... 3951 Runner’s Knee or Patellofemoral Ruptured Eardrum ...... 3957 Pain Syndrome ...... 3230 Snoring ...... 4817 Septic Arthritis ...... 3233 Sore Throat ...... 3959 Shin Pain or Shin Splints ...... 4148 Speech and Language Problems ...... 3767 Shoulder Bursitis ...... 3235 Speech Therapy for Children ...... 4424 Shoulder Dislocation ...... 3236 Telephone Assistive Devices ...... 4431 Shoulder Injuries ...... 3237 Tonsil and Adenoid Removal ...... 3961 Shoulder Replacement Surgery ...... 3238 Shoulder Separation ...... 3239 Pain Slipped Capital Femoral Epiphysis ...... 3240 Alternative or Complementary Ways to Spinal Instrumentation ...... 3243 Control Pain ...... 4438 Spondylolysis and ...... 3244 Anesthesia ...... 5000 Sprains ...... 3245 Anti-Inflammatory Medicines ...... 4255 Stress Fractures ...... 3246 Chronic Pain ...... 4440 Surgery to Set a Broken Bone ...... 3247 Noncardiac Chest Pain ...... 3612 Tendonitis ...... 4157 Patient-Controlled Analgesia System or PCA ...... 3536 Tennis Elbow or Lateral Epicondylitis ...... 3248 Ultrasound Treatment ...... 3252 The Hip Problem of Legg-Calve-Perthes Disease ...... 3203 Pediatrics

Thumb Sprain ...... 3249 Crying Baby ...... 3715 Torticollis ...... 3250 Growth Delay or Disorder ...... 3911 Trigger Finger ...... 3251 Normal Development 12 to 15 Months Old ...... 3742 Using Crutches Safely ...... 3253 Normal Development 15 to 18 Months Old ...... 3743 Wrist Sprain ...... 3255 Normal Development 18 to 24 Months Old ...... 3744 Otorhinolaryngology Normal Development 2 to 4 Months Old ...... 3745

Assistive Listening Devices for the Normal Development 2 Weeks to 2 Months Old ...... 3746

11 Normal Development 2 Years Old ...... 3747 Common Cold ...... 4506 Normal Development 3 Years Old ...... 3748 Cough ...... 4809 Normal Development 4 to 6 Months Old ...... 3749 Cough Medicine, Nonprescription ...... 4260 Normal Development 4 Years Old ...... 3750 Coughing During Pregnancy ...... 5318 Normal Development 5 Years Old ...... 3751 Croup ...... 3714 Normal Development 6 to 9 Months Old ...... 3752 Emphysema ...... 4810 Normal Development 9 to 12 Months Old ...... 3753 Flu or Influenza ...... 4522

Physical Medicine, Rehabilitation Hazards of Smoking ...... 3332 and Sports Medicine Lung Cancer ...... 3528 Peak Flow Meter ...... 4821 Body Mechanics for Back Pain Prevention ...... 4650 Pleurisy ...... 4820 Caffeine and Athletic Performance ...... 4107 Pneumonia ...... 4811 Deep Heat Treatment ...... 4113 Pulmonary Function Tests ...... 4813 Electrical Nerve Stimulation ...... 4116 Respiratory Syncytial Virus or RSV ...... 3794 Low Back Exercises ...... 3204 Secondhand Smoke ...... 4423 Neck Exercises ...... 3211 Sinus Headache ...... 3427 Physical Therapy ...... 3222 Sinusitis ...... 3958 Stroke Rehabilitation ...... 3647 Sleep Apnea ...... 4815 Podiatry Sleep Apnea in Babies ...... 3789 ...... 3168 Smoking During Pregnancy ...... 5282 Corns and Calluses ...... 3174 Thoracentesis ...... 4818 Diabetes Foot Care ...... 3901 Tracheotomy ...... 5014 In Children ...... 3181 Using Oxygen at Home ...... 4819 Foot Care ...... 3182 Sexual and Reproductive Care Respiratory Health Amniocentesis ...... 5202 Acute Bronchitis ...... 4800 Beta Strep Infection During Pregnancy ...... 5301 Altitude Sickness ...... 4401 Birth Control Methods ...... 4302 Arterial Blood Gases ...... 5101 Birth Control Patch ...... 4303 Asthma ...... 4801 Birth Control Pills ...... 4304 Asthma and How to Use Inhalers ...... 4822 Cervical Cap ...... 4306 Asthma and How to Use Inhalers with Spacers ...... 4823 Cesarean Section ...... 5216 Asthma in Children ...... 3701 Child Spacing ...... 4307 Breathing Exercises ...... 4802 Choosing a Healthcare Provider for Bronchoscopy ...... 4804 Your Pregnancy ...... 5217 Chronic Bronchitis ...... 4805 Common Problems of New Mothers ...... 5317 Chronic Obstructive Pulmonary Disease Contraction Stress Test ...... 5312 or COPD ...... 4806 Counseling During Pregnancy ...... 5319 Collapsed Lung Caused by Injury ...... 4807 Danger Signs in Pregnancy ...... 5221 Collapsed Lung Not Related to Injury ...... 4808 Depo-Provera ...... 4311

12 Diabetes in Pregnancy ...... 5223 Puberty for Boys ...... 3757 Diaphragm ...... 4312 Puberty for Girls ...... 3758 Difficulty Breathing During Pregnancy ...... 5322 Rh Incompatibility ...... 5311 Early Puberty in Boys ...... 3919 Ruptured Membranes ...... 5277 Early Puberty in Girls ...... 3920 Sensual Touch ...... 4434 Ectopic Pregnancy ...... 5228 Sex During Pregnancy ...... 5278 Erectile Dysfunction or Impotence ...... 4601 Sexual Abstinence ...... 4332 Estimating Gestational Age ...... 5299 Sexual Problems ...... 3378 Female Condom ...... 4317 Sexual Response in Men ...... 4610 Female Sterilization or Tubal Ligation ...... 4318 Sexual Response in Women ...... 5280 Fertility Drugs ...... 4319 Sexuality in the Later Years ...... 3034 How Long Should I Stay in the Hospital Shooting Pains in the Vagina During Pregnancy ...... 5339 after Delivery ...... 5327 Slowed Growth of Baby or Intrauterine In Vitro Fertilization ...... 4322 Growth Retardation ...... 5340 Induction of Labor ...... 5302 Spermicides ...... 4336 Infertility ...... 4323 Surgery to Close the Cervix or Cervical Cerclage ...... 5341 IUD or Intrauterine Device ...... 4324 Swelling in the Hands and Feet During Labor and Delivery ...... 5247 Pregnancy ...... 5342 Later Childbearing ...... 5328 Teen Pregnancy ...... 4341 Leg Cramps During Pregnancy ...... 5329 Toxoplasmosis During Pregnancy ...... 5343 Leg Numbness During Pregnancy ...... 5330 Trauma During Pregnancy ...... 5344 Low Back Pain During Pregnancy ...... 5331 Travel When You Are Pregnant ...... 5287 Male Condom ...... 4325 Triple or Quad Test for Birth Defects ...... 5308 Miscarriage ...... 5252 Trouble Sleeping During Pregnancy ...... 5345 Morning Sickness ...... 5254 Tubal Sterilization Reversal ...... 4330 Morning-After Pill or Emergency Birth Control ...... 4315 Types of Baby Movements ...... 5346 Natural Family Planning ...... 4326 Vaginal Contraceptive Ring ...... 4342 Nonreassuring Fetal Status or Fetal Distress ...... 5300 Vasectomy ...... 4343 Nonstress Test ...... 5305 Vasectomy Reversal ...... 4331 Normal Growth of a Baby During Pregnancy ...... 5257 Very Small Premature Baby ...... 3784 Pain Relief in Labor and Delivery ...... 5306 Vision and Pregnancy ...... 5349 Painful Intercourse ...... 5262 Working During Pregnancy ...... 5296 Postpartum Care ...... 5267 X-Rays During Pregnancy ...... 5310 Pregnancy Prevention for Young Men Sleep Disorders and Women ...... 3755 Insomnia ...... 5060 Pregnancy Tests ...... 5271 Insomnia in Older Adults ...... 3021 Premature Ejaculation ...... 4606 Jet Lag ...... 4442 Prenatal Care ...... 5274 Nightmares and Night Terrors ...... 3344 Prenatal Tests ...... 5275 Sleep Disorders in Children ...... 3766 Preterm Labor ...... 5309 13 Sleep Patterns in Babies ...... 3765 Talking with Your Teen About Sex ...... 4340 Sleep Patterns in Children ...... 3764 Thumbsucking ...... 3777 Sleeping Pills ...... 4271 Toddler Discipline ...... 3779

Social and Family What Is Informed Consent ...... 5400

Adoption ...... 4300 Surgery Adult Day Care Programs ...... 3002 Breast Reconstruction ...... 5003 Advance Directives ...... 3003 Liposuction ...... 5008 Baby Walkers ...... 4946 Tummy Tuck ...... 5011

Caring for People with Progressive Dementia ...... 3431 Urinary System Caring for Someone with Alzheimer’s Disease ...... 3404 Acute Kidney Failure or Acute Communicating with Your Teen ...... 4309 Renal Insufficiency ...... 5350 Communication in Intimate Relationships ...... 4407 Bedwetting in Children ...... 3706 Conflict Management ...... 3372 Bladder Cancer ...... 3501 Disciplining Your Child ...... 4313 Bladder Infection or Cystitis ...... 5351 Finding and Choosing Child Care ...... 3791 Blood In Urine or Hematuria ...... 5352 Getting Ready for Pregnancy ...... 5241 Chronic Kidney Failure or Chronic ...... Healthy Families ...... 4316 Renal Insufficiency ...... 5353 Healthy Love Relationships and Teens ...... 3773 Cystocele ...... 5320 Homosexuality and Teens ...... 3730 Cystoscopy ...... 5117 Hospice ...... 4418 Functional Urinary Incontinence ...... 5354 How to Choose a Nursing Facility ...... 3019 Intravenous Pyelogram or IVP ...... 5141 Living with a Mentally Ill Person ...... 3374 Kidney Cancer ...... 3526 Living with an Alcoholic Parent ...... 3700 Kidney Dialysis ...... 5367 Loneliness in Older Adults ...... 3022 Kidney Infection or Pyelonephritis ...... 5357 Masturbation ...... 3733 Kidney Stones ...... 5358 National Support Services For People Lithotripsy for Kidney Stones ...... 5359 Who Have Allergies ...... 3101 Overflow Incontinence ...... 5360 New Baby Creates Jealousy ...... 3739 Prostate Cancer ...... 3537 New Father ...... 3722 Prostate Problems ...... 4607 New Mother ...... 3736 Prostate Specific Antigen Screening or PSA ...... 3538 Pets and Older Adults ...... 3028 Stress Incontinence in Women ...... 5284 Preparing for the First Day of School ...... 3795 Transurethral Resection of the Prostate ...... 4608 Safe Driving for Older Adults ...... 3041 Urge Incontinence ...... 5361 Senior Centers ...... 3033 Urinary Catheterization ...... 5362 Sibling Relationships ...... 4333 Urinary Frequency During Pregnancy ...... 5347 Single Parenting ...... 4335 Urinary Incontinence ...... 5363 Talking with Your Child About Drinking and Drugs ...... 4338 Urinary Obstruction ...... 5364 Talking with Your Child About HIV ...... 4339 Urinary Tract Infection in Men ...... 5365

14 Urinary Tract Infection in Women ...... 5366 Missed Menstrual Periods or Amenorrhea Urination Problems ...... 5074 Due to Exercise ...... 4105 Urine Culture ...... 5136 Ovarian ...... 5259 Urine Tests ...... 5137 Pap Test or Cervical Smear ...... 5129 Pelvic Exam ...... 5263 Women’s Health Pelvic Inflammatory Disease ...... 5264 Abdominal Hysterectomy ...... 5200 (Revised) Pelvic Support Problems ...... 5265 Atrophic Vaginitis ...... 5203 PMDD or Premenstrual Dysphoric Disorder ...... 5272 Bartholin’s Gland Cyst ...... 5204 PMS or Premenstrual Syndrome ...... 5273 Benign Ovarian Tumor ...... 5205 Postmenopausal Bleeding ...... 5266 Bleeding Between Menstrual Periods Round Ligament Pain ...... 5338 or Metrorrhagia ...... 5209 Tipped Uterus ...... 5285 Breast Care if Not Breast-feeding ...... 5313 Uterine Fibroids ...... 5288 Breast Enlargement or Augmentation Mammoplasty ...... 5002 Uterine Prolapse ...... 5348 Breast Reduction or Reduction Mammoplasty ...... 5004 Vaginal Hysterectomy ...... 5291 Breast Tenderness ...... 5314 Vaginal Hysterectomy Assisted with ...... Cancer of the Ovary or Ovarian Cancer ...... 3533 Laparoscopy ...... 5292 Cancer of the Uterus or Endometrial Cancer ...... 3547 Vaginitis ...... 5293 Cervical Cancer ...... 3518 Vulvar Dystrophy ...... 5294 Cervical Intraepithelial Neoplasia ...... 5213 Vulvitis ...... 5295 Cervical Polyps ...... 5214 Wound and Ostomy Care

Colposcopy of the Vagina and Cervix ...... 5113 Gastrostomy Feeding Tube Placement ...... 4018 Cone Biopsy of the Cervix with a Laser ...... 5298 Home First Aid Supplies ...... 4925 Cryosurgery ...... 5012 Indwelling Catheter Care ...... 5355 D&C or Dilation and Curettage ...... 5220 Pressure Ulcers ...... 4874 DES or Diethylstilbestrol Exposure ...... 5226 Puncture Wound ...... 4929 Endometrial Biopsy ...... 5230 Wound Closure and Wound Care ...... 5015 Endometriosis ...... 5231 Feminine Hygiene ...... 5237 Fibrocystic Breast Changes ...... 5239 Heavy or Extended Menstrual Bleeding or Menorrhagia ...... 5303 Hysteroscopy ...... 5244 Inflammation of the Cervix or Cervicitis ...... 5215 Kegel Exercises ...... 5356 Menstrual Cramps or Dysmenorrhea ...... 5251 Mid-Cycle Pain ...... 5333 Missed Menstrual Periods or Amenorrhea ...... 5253

15 BlueCross BlueShield of Tennessee 1 Cameron Hill Circle | Chattanooga, TN 37402 | bcbst.com

BlueCross BlueShield of Tennessee (BlueCross) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia complies with applicable Federal civil rights laws and lingüística. Llame al 1-800-565-9140 (TTY: 1-800-848-0298). does not discriminate on the basis of race, color, national ﻣﻠﺤﻮظﺔ: إذا ﻛﻨﺖ ﺗﺘﺤﺪث اذﻛﺮ اﻟﻠﻐﺔ، ﻓﺈن ﺧﺪﻣﺎت اﻟﻤﺴﺎﻋﺪة اﻟﻠﻐﻮﯾﺔ ﺗﺘﻮاﻓﺮ ﻟﻚ ﺑﺎﻟﻤﺠﺎن. اﺗﺼﻞ ﺑﺮﻗﻢ 1-9140-565-800 (رﻗﻢ origin, age, disability or sex. BlueCross does not exclude ھﺎﺗﻒ اﻟﺼﻢ واﻟﺒﻜﻢ: people or treat them differently because of race, color, .(800-848-0298-1 national origin, age, disability or sex. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 BlueCross: 1-800-565-9140 (TTY:1-800-848-0298) 。 • Provides free aids and services to people with CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho disabilities to communicate effectively with us, such bạn. Gọi số 1-800-565-9140 (TTY:1-800-848-0298). as: (1) qualified interpreters and (2) written information in other formats, such as large print, audio and 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. accessible electronic formats. 1-800-565-9140 (TTY: 1-800-848-0298) 번으로 전화해 주십시오. • Provides free language services to people whose primary language is not English, such as: (1) qualified ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont interpreters and (2) written information in other proposés gratuitement. Appelez le 1-800-565-9140 (ATS : 1-800-848-0298). languages. ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ,ການບໍລິການຊ່ວຍເຫຼືອດ້ If you need these services, contact a consumer advisor ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-565-9140 at the number on the back of your Member ID card or (TTY: 1-800-848-0298). call 1-800-565-9140 (TTY: 1-800-848-0298 or 711). ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው If you believe that BlueCross has failed to provide ቁጥር ይደውሉ 1-800-565-9140 (መስማት ለተሳናቸው: 1-800-848-0298). these services or discriminated in another way on the basis of race, color, national origin, age, disability ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche or sex, you can file a grievance (“Nondiscrimination Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-565-9140 Grievance”). For help with preparing and submitting (TTY: 1-800-848-0298). your Nondiscrimination Grievance, contact a consumer advisor at the number on the back of your Member ID card સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો or call 1-800-565-9140 (TTY: 1-800-848-0298 or 711). 1-800-565-9140 (TTY:1-800-848-0298) They can provide you with the appropriate form to use in submitting a Nondiscrimination Grievance. You can 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 file a Nondiscrimination Grievance in person or by mail, 1-800-565-9140 (TTY:1-800-848-0298) まで、お電話にてご連絡ください。 fax or email. Address your Nondiscrimination Grievance to: Nondiscrimination Compliance Coordinator; c/o PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo Manager, Operations, Member Benefits Administration; ng tulong sa wika nang walang bayad. Tumawag sa 1-800-565-9140 1 Cameron Hill Circle, Suite 0019, Chattanooga, TN (TTY:1-800-848-0298). 37402-0019; (423) 591-9208 (fax); Nondiscrimination_ [email protected] (email). ध्यान दें: यिद आप िहंदी बोलते हैं तो आपके िलए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-565-9140 (TTY:1-800-848-0298) पर कॉल करें। You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные Civil Rights, electronically through the Office for Civil услуги перевода. Звоните 1-800-565-9140 (телетайп: 1-800-848-0298). Rights Complaint Portal, available at https://ocrportal. -توجه: اگر به زبان فارسی گفتگو می کنید، تسهیالت زبانی بصورت رایگان برای شما فراهم می باشد. با :hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at (TTY:1-800-848-0298) 9140-565-800-1 .تماس بگیرید . ,U.S. Department of Health and Human Services 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–368–1019, ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou 800–537–7697 (TDD). Complaint forms are available at ou. Rele 1-800-565-9140 (TTY: 1-800-848-0298). http://www.hhs.gov/ocr/office/file/index.html. UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy BlueCross BlueShield of Tennessee, Inc., an językowej. Zadzwoń pod numer 1-800-565-9140 (TTY: 1-800-848-0298). Independent Licensee of the BlueCross BlueShield Association. ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-565-9140 (TTY: 1-800-848-0298). BlueCross BlueShield of Tennessee is a Qualified Health Plan Issuer in the Health Insurance Marketplace. ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-565-9140 (TTY: 1-800-848-0298). D77 baa ak0 n7n7zin: D77 saad bee y1n7[ti’go Diné Bizaad, saad bee 1k1’1n7da’1wo’d66’, t’11 jiik’eh, 47 n1 h0l=, koj8’ h0d77lnih 1-800-565-9140 (TTY: 1-800-848-0298).

BHS-96 (10/16) BlueCross BlueShield of Tennessee 1 Cameron Hill Circle | Chattanooga, TN 37402 | bcbst.com

BlueCross BlueShield of Tennessee (BlueCross) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia complies with applicable Federal civil rights laws and lingüística. Llame al 1-800-565-9140 (TTY: 1-800-848-0298). does not discriminate on the basis of race, color, national ﻣﻠﺤﻮظﺔ: إذا ﻛﻨﺖ ﺗﺘﺤﺪث اذﻛﺮ اﻟﻠﻐﺔ، ﻓﺈن ﺧﺪﻣﺎت اﻟﻤﺴﺎﻋﺪة اﻟﻠﻐﻮﯾﺔ ﺗﺘﻮاﻓﺮ ﻟﻚ ﺑﺎﻟﻤﺠﺎن. اﺗﺼﻞ ﺑﺮﻗﻢ 1-9140-565-800 (رﻗﻢ origin, age, disability or sex. BlueCross does not exclude ھﺎﺗﻒ اﻟﺼﻢ واﻟﺒﻜﻢ: people or treat them differently because of race, color, .(800-848-0298-1 national origin, age, disability or sex. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 BlueCross: 1-800-565-9140 (TTY:1-800-848-0298) 。 • Provides free aids and services to people with CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho disabilities to communicate effectively with us, such bạn. Gọi số 1-800-565-9140 (TTY:1-800-848-0298). as: (1) qualified interpreters and (2) written information in other formats, such as large print, audio and 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. accessible electronic formats. 1-800-565-9140 (TTY: 1-800-848-0298) 번으로 전화해 주십시오. • Provides free language services to people whose primary language is not English, such as: (1) qualified ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont interpreters and (2) written information in other proposés gratuitement. Appelez le 1-800-565-9140 (ATS : 1-800-848-0298). languages. ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ,ການບໍລິການຊ່ວຍເຫຼືອດ້ If you need these services, contact a consumer advisor ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-565-9140 at the number on the back of your Member ID card or (TTY: 1-800-848-0298). call 1-800-565-9140 (TTY: 1-800-848-0298 or 711). ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው If you believe that BlueCross has failed to provide ቁጥር ይደውሉ 1-800-565-9140 (መስማት ለተሳናቸው: 1-800-848-0298). these services or discriminated in another way on the basis of race, color, national origin, age, disability ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche or sex, you can file a grievance (“Nondiscrimination Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-565-9140 Grievance”). For help with preparing and submitting (TTY: 1-800-848-0298). your Nondiscrimination Grievance, contact a consumer advisor at the number on the back of your Member ID card સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો or call 1-800-565-9140 (TTY: 1-800-848-0298 or 711). 1-800-565-9140 (TTY:1-800-848-0298) They can provide you with the appropriate form to use in submitting a Nondiscrimination Grievance. You can 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 file a Nondiscrimination Grievance in person or by mail, 1-800-565-9140 (TTY:1-800-848-0298) まで、お電話にてご連絡ください。 fax or email. Address your Nondiscrimination Grievance to: Nondiscrimination Compliance Coordinator; c/o PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo Manager, Operations, Member Benefits Administration; ng tulong sa wika nang walang bayad. Tumawag sa 1-800-565-9140 1 Cameron Hill Circle, Suite 0019, Chattanooga, TN (TTY:1-800-848-0298). 37402-0019; (423) 591-9208 (fax); Nondiscrimination_ [email protected] (email). ध्यान दें: यिद आप िहंदी बोलते हैं तो आपके िलए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-565-9140 (TTY:1-800-848-0298) पर कॉल करें। You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные Civil Rights, electronically through the Office for Civil услуги перевода. Звоните 1-800-565-9140 (телетайп: 1-800-848-0298). Rights Complaint Portal, available at https://ocrportal. -توجه: اگر به زبان فارسی گفتگو می کنید، تسهیالت زبانی بصورت رایگان برای شما فراهم می باشد. با :hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at (TTY:1-800-848-0298) 9140-565-800-1 .تماس بگیرید . ,U.S. Department of Health and Human Services 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–368–1019, ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou 800–537–7697 (TDD). Complaint forms are available at ou. Rele 1-800-565-9140 (TTY: 1-800-848-0298). http://www.hhs.gov/ocr/office/file/index.html. UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy BlueCross BlueShield of Tennessee, Inc., an językowej. Zadzwoń pod numer 1-800-565-9140 (TTY: 1-800-848-0298). Independent Licensee of the BlueCross BlueShield Association. ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-565-9140 (TTY: 1-800-848-0298). 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BHS-96 (10/16)

10 Pielonefritis: Una infeccion del Rinon ...... 5357 Las anormalidades de la ovulacion ...... 5261 Piedras en los Rinones ...... 5358 El dolor durante el acto sexual ...... 5262 La Litotricia: una de las curas para las El Examen Pelvico ...... 5263 piedras o calculos en los rinones...... 5359 Enfermedad Inflamatoria Pelvica ...... 5264 Obstruccion Urinaria ...... 5364 Problemas de Soporte Pelvico ...... 5265 La infeccion del tracto urinario en Sangrado Posmenopausico ...... 5266 as mujeres ...... 5366 El cuidado despues del Parto ...... 5267 LA SALUD DE LA MUJER Las complicaciones despues del parto ...... 5268 La histerectomia abdominal ...... 5200 El periodo post parto y la depresion ...... 5269 El Abuso y la violencia entre adultos ...... 5201 La Preeclampsia ...... 5270 Los anticonceptivos ...... 5206 Pruebas de Embarazo ...... 5271 Sangrando entre periodos menstruales El Sindrome Premenstrual ...... 5273 (Metromorragia) ...... 5209 El cuidado medico prenatal ...... 5274 El autoexamen de los senos ...... 5211 Las Pruebas Prenatales ...... 5275 Los Polipos Cervicales ...... 5214 El Cuidado Medico Rutinario para La cesarea ...... 5216 las mujeres ...... 5276 Como escojer a un proveedor de cuidado La ruptura de la Bolsa Amniotica ...... 5277 medico para su embarazo ...... 5217 Las relaciones sexuales durante el Un Diagnostico de dilatacion y curetaje embarazo ...... 5278 (La D y C) ...... 5219 La abstinencia sexual ...... 5279 Dilatacion y Curetaje Terapeutica (D y C) ...... 5220 Las condiciones de la piel durante el Senas de Peligro Durante el Embarazo ...... 5221 embarazo ...... 5281 La diabetes en el embarazo ...... 5223 El fumar durante el embarazo ...... 5282 La dieta durante el embarazo ...... 5225 La incontinencia en las mujeres causada El uso de drogas, alcohol, y tabaco por la tension ...... 5284 durante el embarazo ...... 5227 Viajando cuando esta embarazada ...... 5287 Un embarazo ectopico ...... 5228 Histerectomia Vaginal ...... 5291 Endometriosis ...... 5231 La Histerectomia Vaginal usando un Ejercicio durante el embarazo ...... 5234 laparoscopio ...... 5292 Cambios Fibroquisticos en el seno ...... 5239 Vaginitis ...... 5293 Preparandose para un embarazo ...... 5241 Vulvitis ...... 5295 El parto y el nacimiento ...... 5247 Trabajando durante el embarazo ...... 5296 Las mamografias...... 5248 Infeccion por hongos vaginales (candidiasis) ...... 5297 Terapia Hormonal para la menopausia ...... 5249 La Menopausia ...... 5250 Los Calambres Menstruales ...... 5251 El Malparto ...... 5252 Los Achaques ...... 5254 La Planificacion Natural de la Familia ...... 5255 El Crecimiento Normal del bebe durante el embarazo ...... 5257 Quistes Ovaricos ...... 5259 Como vencer el miedo del parto ...... 5260 9 La intoxicacion alimentaria por E . Coli ...... 4920 Palpitaciones del corazon ...... 5058 El envenenamiento por alimentos: Acidez estomacal ...... 5059 Salmonelosis ...... 4921 La perdida del apetito ...... 5062 Ataques al corazon: Primeras Senales Ganglios Linfaticos: Engrandecidos ...... 5063 de aviso ...... 4923 La nausea y el vomito ...... 5065 La enfermedad a causa del calor ...... 4924 El Nerviosismo ...... 5066 Los primeros auxilios domesticos ...... 4925 Sangrado Rectal ...... 5068 Seguridad en su casa ...... 4926 Disnea: La falta de aire ...... 5069 El envenenamiento ...... 4928 Lesiones en la Piel ...... 5070 Heridas de Perforacion ...... 4929 Ingiriendo con Dificultades (La Disfagia) ...... 5071 La violacion ...... 4930 El zumbido en los oidos (Tinitus) ...... 5072 Como prevenir una violacion sexual ...... 4931 La incontinencia urinaria ...... 5073 Descanso, Hielo, Compresion, Elevacion “RICE” (por sus siglas en ingles) ...... 4932 Problemas al orinar ...... 5074 Los lentes de seguridad y las gafas ...... 4933 Los resuellos ...... 5075 Las Raspaduras y Aranazos ...... 4934 ANÁLISIS Y EXÁMENES La vacuna de la viruela ...... 4935 Angiogramas ...... 5100 Las mordeduras de serpiente ...... 4936 Examen de Rayos X de la enema de Bario: El dolor de Garganta ...... 4938 Esofago y Estomago ...... 5103 Las mordidas de arana y aguijones de Ecografias Oseas ...... 5108 escorpion ...... 4939 El Colesterol: El examen de lipidos ...... 5110 SALUD DE LA PIEL La Colonoscopia ...... 5111

Las Ampollas ...... 4851 Escaner de tomografia computarizada (TC) ...... 5116 Los Nacidos y Carbuncos ...... 4852 Citoscopia ...... 5117 Llagas Cancerosas ...... 4853 Ecocardiograma ...... 5119 Fuegos Bucales (Ampollas por Fiebre) ...... 4855 Electrocardiograma (el ECG o EKG) ...... 5120 El Impetigo ...... 4860 Electroencefalograma (EEG) ...... 5121 Comezones ...... 4861 La cateterizacion del corazon ...... 5125 Los Lunares ...... 4862 Un diagnostico a traves de un Laparoscopio ...... 5118 La Soriasis ...... 4864 Imagen de resonancia Magnetica (IRM) ...... 5127 La Seborrea ...... 4866 Las mamografias...... 5128 El Papanicolaou (la prueba cervical) ...... 5129 CIRUGÍA Sigmoidoscopia ...... 5131 La Anestesia ...... 5000 La tomograifa Tiroidea ...... 5132 SÍNTOMAS Analisis de Tiroxina (T4) ...... 5134

Calambres Abdominales ...... 5050 El escanear con un ultrasonido ...... 5135 Estrenimiento ...... 5051 El Examen de Orina ...... 5137 La Tos ...... 5052 Los Rayos X ...... 5138 La deshidratacion ...... 5053 SISTEMAS URINARIO Y GENITAL

El Mareo y el Vertigo ...... 5054 Infeccion de la Vejiga: Cistisis ...... 5351 El Dolor de Oidos ...... 5055 Sangre en la Orina (Hematuria) ...... 5352 La Fiebre ...... 5057 8 Los problemas de la prostata ...... 4607 La Obesidad ...... 4667 La prostatectomia ...... 4608 Prevencion de Envenenamientos ...... 4668 El cuidado medico rutnario para los Como prevenir las caidas ...... 4670 hombres ...... 4609 Protegiendose de Cancer ...... 4671 El examen testicular ...... 4611 Los Asientos de Seguridad para Ninos ...... 4674 NUTRICION Y CONTROL DE PESO La tension nerviosa y sus efectos en el cuerpo ...... 4675 El Calcio ...... 4701 El Agua: Esencial para la buena salud ...... 4676 Los Carbohidratos ...... 4702 La diabetes: La administracion de comida ...... 4704 SALUD RESPIRATORIA Practicas de Comida basicas para los ninos ...... 4706 Bronquitis Aguda ...... 4800 Comiendo bocadillos sanos ...... 4707 El asma ...... 4801 La grasa en su dieta ...... 4709 La Bronquiolitis ...... 4803 La Fibra en su dieta ...... 4711 La Broncoscopia ...... 4804 La perdida de peso ...... 4714 Bronquitis Cronica ...... 4805 La nutricion para los Diabeticos: la comida Enfermedad Pulmonar Obstructiva Cronica ...... 4806 de restaurante ...... 4715 La Tos ...... 4809 La nutricion para los Diabeticos: Las La enfisema ...... 4810 etiquetas de comida ...... 4716 La neumonia (pulmonia) ...... 4811 La nutricion para los Diabeticos: La proteina ...... 4717 Embolia Pulmonar ...... 4812 La nutricion para los diabeticos: el uso Disnea: La falta de aire ...... 4814 del alcohol ...... 4718 Apnea del Sueno:Los Bebes ...... 4816 La Obesidad ...... 4719 Usando el oxigeno en casa ...... 4819 Los ninos/as obesos ...... 4721 SEGURIDAD Y PREPARACION DE EMERGENCIA La Proteina ...... 4723 Mordidas de animal y de humano ...... 4900 Como leer las etiquetas de comida ...... 4724 El antrax ...... 4901 El consumo de sal en su dieta ...... 4725 Los piquetes de abeja ...... 4902 El azucar en nuestra dieta ...... 4726 Agentes Biologicos de Terrorismo ...... 4903 Una dieta saludable ...... 4728 Las Ampollas ...... 4904 Las Vitaminas ...... 4732 Moretones ...... 4905 Las Dietas para perder peso ...... 4733 Resucitacion Cardiopulmonar (RCP) ...... 4906 LA SALUD IMPEDITIVA Prevencion de Ahogamiento ...... 4909 Prevencion de Cancer y Nutricion ...... 4652 La deshidratacion ...... 4910 Protegiendo a sus ninos en casa ...... 4653 Toque de Corriente ...... 4912 Controlando el Colesterol ...... 4654 Primeros Auxilios para Quemaduras de La Enfermedad Cardiaca y su Prevencion ...... 4660 Primer Grado ...... 4915 Tips de Seguridad en el Hogar ...... 4661 Primeros Auxilios para Quemaduras de Segundo Grado ...... 4916 Periodos de Inmunizacion para los Ninos ...... 4663 Primeros Auxilios para Quemaduras de Las inmunizaciones para los Adultos ...... 4664 Tercer Grado ...... 4917 Levantelo Bien...... 4665 La intoxicacion alimentaria ...... 4918 Los medicamentos: Como Usarlos de La intoxicacion alimentaria: El botulismo ...... 4919 manera segura ...... 4666

7 El detectar la perdida de la audicion ...... 4409 La Tina ...... 4528 El ejercicio reduce el estres ...... 4411 La Roseola ...... 4529 El manejo de la fiebre ...... 4412 La Rubeola ...... 4530 Las preocupaciones financieras ...... 4413 La Sarna ...... 4531 Las protesis auditivas ...... 4414 El sindrome respiratorio agudo severo Cuidado medico en el hogar ...... 4417 (el SARS) ...... 4532 El hospicio ...... 4418 La prevencion de enfermedades transmitidas sexualmente ...... 4533 El humo de segunda mano ...... 4423 El herpes Zoster ...... 4534 El estres ...... 4425 Absceso de la piel o del tejido ...... 4536 Como manejar el estres ...... 4426 La Sifilis ...... 4537 El manejo del estres: La imaginacion mental ...... 4428 El Tetano ...... 4538 El manejo del estres: Relajacion progresiva Tricomoniasis ...... 4539 del musculo ...... 4429 La Tuberculosis ...... 4540 Hablando con su proveedor de cuidado Hepatitis Viral ...... 4541 medico ...... 4430 El virus del Oeste del Nilo ...... 4542 Los estreses de la enfermedad cronica ...... 4433 MEDICAMENTOS Transfusion con su propia sangre ...... 4435 El Agua: Esencial para la buena salud ...... 4437 Los Supresores de la enzima convertidora de angiotensina (ECA)...... 4250 ENFERMEDADES INFECCIOSAS Los Antibioticos ...... 4252 El SIDA: Los riesgos y la prevencion ...... 4500 Los Antidiarreicos ...... 4254 La Celulitis ...... 4502 Los Medicamentos anti-inflamatorios ...... 4255 La clamidia en los hombres ...... 4503 Pregunte acerca de sus medicinas ...... 4256 Fuegos Bucales (Ampollas por Fiebre) ...... 4505 Los Beta Bloqueadores ...... 4257 El resfrio ...... 4506 Los Bloqueadores de los Canales de Calcio ...... 4258 La quinta enfermedad (Parvovirus B19) ...... 4508 La medicina para la tos ...... 4260 El envenenamiento por alimentos: La diferencia entre los descongestionantes Salmonelosis ...... 4509 y las antihistaminas ...... 4261 El herpes genital ...... 4510 Las interacciones quimicas entre las drogas ...... 4263 La gonorrea ...... 4512 Los medicamentos para la presion alta ...... 4266 La infeccion del VIH y el SIDA ...... 4516 Los medicamentos que debe tener a La infeccion del VIH a traves de las la mano ...... 4273 transfusiones sanguineas ...... 4517 Los medicamentos: Como Usarlos de VIH/SIDA: Problemas en el lugar del manera segura ...... 4268 trabajo...... 4518 La nitroglicerina y otros nitratos ...... 4269 Identificacion de anticuerpos contra el Los medicamentos disponibles sin receta ...... 4270 VIH por prueba Inmunoenzimatica El fumar y su interaccion con los (El Elisa e Inmunoelectrotransferencia) ...... 4519 medicamentos ...... 4272 La mononucleosis Infectuosa ...... 4521 La vacuna del tetano ...... 4274 La gripe ...... 4522 LA SALUD DEL HOMBRE Los piojos ...... 4524 Oxiurasis ...... 4526 La prostata agrandada (hiperplasia prostatica benigna) ...... 4600 La fiebre reumatica ...... 4527

6 El cuidado dental para ninos ...... 3852 viral o bacteriana) ...... 4218 El cuidado dental para bebes ...... 3853 Desprendimiento de retina ...... 4219 La gingivitis ...... 3855 Algo en sus ojos ...... 4220 Como cuidar de su dentadura ...... 3856 SALUD DE LA FAMILIA La enfermedad periodontal ...... 3857 Padres de Familia: Como controlar el enojo ...... 4301 Muguet: la candidiasis oral ...... 3858 Los anticonceptivos ...... 4302 El dolor de muelas ...... 3859 Las pastillas anticonceptivas ...... 4304 OÍDOS, NARIZ Y GARGANTA La paralisis cerebral ...... 4305 Infecciones de oido ...... 3952 Las inseguridades de los ninos ...... 4308 Perdida de audicion en adultos ...... 3954 La comunicacion con su hijo adolescente ...... 4309 La hemorragia Nasal (la epistaxis) ...... 3956 La disciplina y el castigo ...... 4313 La sinusitis ...... 3958 El sindrome de Down ...... 4314 El dolor de garganta ...... 3959 La comunicacion familiar ...... 4316 La inflamacion septica de la garganta ...... 3960 El condon para el uso de la mujer ...... 4317 EJERCICIO Y CONDICIÓN FÍSICA La esterilizacion de la mujer ...... 4318 Como encontrar y como escojer Ejercicio y control de peso ...... 4117 guarderias para sus ninos ...... 4320 Haga ejercicio para permanecer saludable ...... 4118 La Infertilidad ...... 4323 El reemplazo de liquidos ...... 4122 El condon masculino ...... 4325 Las lesiones de la rodilla ...... 4130 La Planificacion Natural de la Familia ...... 4326 Las lesiones del cuello ...... 4135 Padres de Familia: Los papeles de crianza Examen Ortopedico para antes del de los hijos ...... 4328 ejercicio ...... 4137 La prevencion de la ansiedad de Lesiones por Sobre Uso ...... 4139 separacion ...... 4329 Descanso, Hielo, Compresion, Elevacion La abstinencia sexual ...... 4332 “RICE” (por sus siglas en ingles) ...... 4142 Las relaciones entre hermanos ...... 4333 Lesiones por Correr ...... 4145 Como ser un padre soltero ...... 4335 El entrenamiento de fuerza ...... 4153 Los espermaticidas ...... 4336 Tendonitis ...... 4157 Hablando con su hijo sobre el alcohol Lesiones por Caminar ...... 4162 y las drogas ...... 4338 El esguince de la Muneca ...... 4163 Hablando con su nino sobre el VIH ...... 4339 OJOS Y VISTA Hablando con sus ninos sobre el sexo ...... 4340 El embarazo durante la adolescencia ...... 4341 La catarata ...... 4200 La vasectomia ...... 4343 La Cirugia de extraccion de la catarata ...... 4201 Los Problemas Comunes de la Vista ...... 4203 SALUD GENERAL La Vision Doble ...... 4208 El alcohol y la salud ...... 4400 El examen del ojo ...... 4211 La anemia ...... 4402 Los sintomas del ojo que demandan Las transfusiones de sangre ...... 4404 atencion inmediata ...... 4212 Sindrome de Fatiga Cronica ...... 4406 Los destellos y manchitas ...... 4215 La comunicacion entre las relaciones El Glaucoma ...... 4216 intimas ...... 4407 La conjuntivitis aguda (La conjuntivitis 5 Protegiendose de Cancer ...... 3539 La diabetes: El cuidado del pie ...... 3901 La Radioterapia ...... 3540 La diabetes: El monitoreo de glucosa en Cancer de la Piel ...... 3541 la sangre ...... 3903 El fumar y el Cancer ...... 3542 La diabetes: La importancia del ejercicio ...... 3904 Cancer del Estomago ...... 3543 La diabetes: Tipo 1 ...... 3905 Cancer Testicular ...... 3544 La diabetes: Tipo 2 ...... 3906 Cancer de Garganta (Faringe) ...... 3545 Los problemas diabeticos del ojo ...... 3907 Cancer de la Tiroides ...... 3546 La cetoacidosis diabetica ...... 3908 Cancer Uterino ...... 3547 La retinopatia diabetica ...... 3909 El nivel alto de azucar en la sangre SALUD CARDIOVASCULAR (la hiperglucemia) ...... 3912 Angina ...... 3601 La hipertiroidea ...... 3914 Angioplastia ...... 3602 La hipoglucemia ...... 3915 Ateroesclerosis ...... 3605 La hipotiroidea ...... 3916 Coagulos Sanguineos ...... 3607 El sindrome metabolico ...... 3917 Presion Sanguinea ...... 3608 SISTEMA DIGESTIVO Paro Cardiaco ...... 3609 Pancreatitis Aguda ...... 4000 Dolor de pecho ( no cardiaco) ...... 3612 Apendicitis ...... 4003 Controlando el Colesterol ...... 3615 Cirrosis ...... 4006 Enfermedad de las arterias coronarias ...... 3618 Estrenimiento ...... 4008 La dieta y las enfermedades cardiacas ...... 3622 Ulcera Duodenal ...... 4013 Ataques al corazon: Primeras Senales de aviso ...... 3624 Enfermedad de la vesicula biliar/Calculos biliares ...... 4014 la enfermedad cardiaca y su prevenciÓn ...... 3626 Extirpacion de la vesicula biliar Palpitaciones del corazon ...... 3629 (Colecistectomia) ...... 4015 Presion Sanguinea Alta ...... 3631 Gastritis ...... 4017 Colesterol Alto (Hypercolesterolemia) ...... 3632 Hernia de la ingle (inguinal) ...... 4019 Endocarditis infecciosa ...... 3634 Reparacion de la hernia inguinal ...... 4020 Presion Sanguinea Baja ...... 3635 Acidez estomacal ...... 4021 Obstruccion de la valvula mitral ...... 3639 Hemorroidectomia ...... 4022 Infarto de Miocardio (Ataque Cardiaco) ...... 3640 Hemorroides ...... 4023 Marcapasos ...... 3642 Hepatitis A ...... 4024 La enfermedad vascular periferica ...... 3645 Hernia Hiatal ...... 4027 Derrame Cerebral ...... 3646 Indigestion ...... 4029 Rehabilitacion despues de un Gas Intestinal (Flatulencias) ...... 4030 derrame cerebral ...... 3647 Sindrome del intestino irritable (Colon La Tromboflebitis Superficial ...... 3648 espastico) ...... 4031 Trigliceridos ...... 3649 Sangrado Rectal ...... 4035 Las venas varicosas ...... 3650 Influenza del Estomago (Gastroenteritis Viral) ...... 4037 LA DIABETES Y OTROS TRASTORNOS HORMONALES SALUD DENTAL

La diabetes y la enfermedad ...... 3900 Como escojer un dentista ...... 3851 La diabetes: La administracion de comida ...... 3902 4 Rozaduras (Dermatitis) del Panal ...... 3718 Testiculo no descendido ...... 3783 El Divorcio: El punto de vista de El bebe prematuro pequeno ...... 3784 un adolescente ...... 3719 La meningitis viral en los ninos ...... 3785 El dolor de Oidos en los ninos ...... 3721 Los problemas de peso ...... 3786 El Síndrome de Alcohól Fetal (FAS) ...... 3724 La tos ferina ...... 3787 La FÓRMULA ALIMENTICIA ...... 3725 CÁNCER Pediculosis (Los piojos) ...... 3726 VIH/SIDA: Las preocupaciones para La Leucemia Aguda ...... 3500 adultos jovenes ...... 3729 El cancer de la vejiga ...... 3501 La ictericia ...... 3731 Cancer en los Huesos ...... 3502 El SARAMPIÓN ...... 3734 El transplante de medula osea/ Los medicamentos pueden ser venenosos ...... 3735 Transplante de celulas estaminales ...... 3503 Las paperas ...... 3737 El tumor cerebral ...... 3504 Las distrofia muscular ...... 3738 Los tumores cerebrales en ninos ...... 3505 Cuando el bebe nuevo crea celos ...... 3739 El cancer del seno (mama) ...... 3506 Los analisis de salud del recien nacido ...... 3740 El cancer y el control del dolor ...... 3508 Las pesadillas y los terrores nocturnos en Los recursos a su alcance para obtener los ninos ...... 3741 informacion sobre el cancer ...... 3509 El desarrollo normal: 12 a 15 meses Prevencin del cancer y la dieta ...... 3510 de edad ...... 3742 La prueba del cancer ...... 3511 El desarrollo normal: 2 a 4 meses de edad ...... 3745 El tratamiento quirurgico contra el cancer ...... 3512 El desarrollo normal: 4 a 6 meses de edad ...... 3749 El equipo de especialistas necesario para El desarrollo normal: 6 a 9 meses de edad ...... 3752 atender el cancer ...... 3513 El desarrollo normal: 9 a 12 meses El tratamiento del cancer: los efectos de edad ...... 3753 secundarios ...... 3514 La nutricion de sus ninos ...... 3754 Cancer: La importancia de la deteccion temprana ...... 3516 Prevención de Embarazo entre los Jóvenes ...... 3755 Siete Senales para detectar el cancer ...... 3517 La Prevención de Enfermedades Transmitidas Sexualmente ...... 3756 El cancer cervical (cervix) ...... 3518 El Salpullido ...... 3759 La quimioterapia ...... 3519 El sindrome de Reye ...... 3760 La leucemia cronica ...... 3520 EL SUEÑO EN LOS RECIÉN NACIDOS ...... 3765 El Cancer del Colon ...... 3521 El desvelo ...... 3766 Diagnostico de cancer ...... 3522 Los problemas de idioma y lenguaje ...... 3767 La enfermedad de Hodgkin (Linfoma de Hodgkin) ...... 3524 Reflujo del recien nacido ...... 3770 Inmunoterapia/Bioterapia ...... 3525 EL SÍNDROME DE MUERTE infantil súbita (SMIS) ...... 3771 Cancer del Pulmon ...... 3528 La DENTICIÓN ...... 3774 Melanoma Maligno ...... 3529 Las rabietas ...... 3775 Linfoma No Hodgkin ...... 3532 El tic nervioso ...... 3778 Cancer Ovarico ...... 3533 Disciplina de una criatura ...... 3779 Cancer del Pancreas ...... 3535 Entrenando a su nino para ir al bano ...... 3780 El cancer de la prostata ...... 3537 La diabetes tipo 1 en los ninos ...... 3782 El antigeno prostatico especifico (PSA) ...... 3538

3 La Prevencion de dolor de espalda: El uso de muletas de manera segura ...... 3253 Las mecanicas del cuerpo ...... 3161 Latigazo (Lesion de nuca) ...... 3254 Infeccion de los Huesos (Osteomielitis) ...... 3162 CEREBRO Y SISTEMA NERVIOSO Fractura de Tobillo ...... 3164 Bursitis ...... 3169 El SIDA y el sistema Nervioso ...... 3400 El sindrome del tunel carpiano ...... 3171 La enfermedad del Alzheimer ...... 3401 Cuidado de molde ...... 3172 Meningitis Bacterial en Adultos ...... 3402 Callos y Callosidades ...... 3174 Paralisis Facial ...... 3403 Costocondritis ...... 3173 Los Cuidados para una persona que padece del Alzheimer ...... 3404 La dislocacion del dedo ...... 3178 Dolores de Cabeza en Racimos Los pies planos ...... 3181 (Neuralgia Migranosa) ...... 3405 El cuidado del pie ...... 3182 Contusion ...... 3406 Las lesiones del pie ...... 3183 Epilepsia ...... 3410 Los Problemas del pie ...... 3184 Traumatismo en la cabeza ...... 3413 La Gota ...... 3189 La hidrocefalia ...... 3415 Dislocacion de la cadera en la ninez ...... 3192 Puncion Lumbar ...... 3417 La fractura de cadera ...... 3193 Migrana ...... 3418 Las Lesiones de la Cadera ...... 3194 Esclerosis Multiple (EM) ...... 3435 Cirugia de Reemplazo de Cadera ...... 3195 Enfermedad de Parkinson ...... 3423 La una enterrada ...... 3196 La Neuropatia Periferica ...... 3424 La Artroscopia de la Rodilla ...... 3199 Neuropatia del Nervio Ciatico ...... 3425 El esguince de la rodilla ...... 3202 Convulsiones ...... 3426 Ejercicios de la Parte baja de la espalda ...... 3204 Dolor de Cabeza Sinusal ...... 3427 Dolor de la parte baja de la espalda ...... 3205 Disco Herniado (Hernia Discal) ...... 3428 Lupus ...... 3207 Lesion en la medula espinal ...... 3429 Acalambrado del musculo y espasmos ...... 3209 Derrame Cerebral ...... 3430 El estiramiento de musculo ...... 3210 Dolores de Cabeza por Tension ...... 3432 Las lesiones del cuello ...... 3212 Meningitis Viral en Adultos ...... 3434 Estiramiento del cuello ...... 3214 SALUD INFANTIL Y ADOLESCENTE Osteoartritis ...... 3217 Osteoporosis ...... 3219 UN PADRE ALCOHÓLICO ...... 3700 Tiron de codo en ninos ...... 3227 EL ASMA EN LOS NIÑOS ...... 3701 Artritis Reumatica ...... 3228 La Meningitis Bacterial en los Niños ...... 3705 La escoliosis ...... 3232 ENURESIS: el niÑo que se orina en la cama ...... 3706 La artritis septica ...... 3233 El amamantar ...... 3707 Colocado de hueso quebrado (sin cirugia) ...... 3234 Las quemaduras en las criaturas ...... 3709 La dislocacion del hombro ...... 3236 La varicela ...... 3710 Las lesiones del hombro ...... 3237 Cancer Infantil ...... 3711 Los Esguinces ...... 3245 Las infecciones virales comunes ...... 3713 Cirugia para colocar un hueso quebrado ...... 3247 Laringotraqueobronquitis aguda (Tambien conocido como CRUP) ...... 3714 El tratamiento de ultrasonido ...... 3252 Cuando los bebes lloran ...... 3715 2 ENVEJECIENDO El Abuso y la violencia entre adultos ...... 3301 El comportamiento agresivo en los ninos ...... 3302 Un Estilo de Vida Saludable Para las Personas de la Tercera Edad ...... 3000 La Dependencia Alcoholica (El alcoholismo) ...... 3304 El alcohol y el Envejecimiento ...... 3004 El alcoholismo: Informacion y recursos ...... 3305 La enfermedad del Alzheimer ...... 3005 Como controlar el enojo ...... 3307 Guia para la persona que cuida a un La ansiedad...... 3310 enfermo o un anciano ...... 3006 El desorden de deficiencia de atencion La Demencia ...... 3008 o desorden de hiperactividad (ADHD)...... 3312 La Depresion en las Personas de la El desorden de deficiencia de atencion/ Tercera Edad ...... 3010 hiperactividad de atencion (ADHD) en los adultos ...... 3311 El ejercicio para las personas mayores ...... 3013 El desorden bipolar (la enfermedad Los liquidos necesarios para las personas maniaco-depresiva) ...... 3314 de tercera edad ...... 3014 El Uso de la cocaina ...... 3317 El seguro medico para el cuidado a largo plazo ...... 3023 La depresion ...... 3321 Programa de salud para la persona El consumo ilegal de drogas entre de edad avanzada: Medicare ...... 3025 los adolescentes ...... 3322 Los medicamentos: Los problemas que El consumo ilegal de drogas y pueden causar ...... 3026 la adiccion ...... 3323 Los medicamentos: Como Usarlos de La perdida de un ser querido y el dolor ...... 3330 manera segura ...... 3031 Los peligros de fumar ...... 3332 LA NUTRICIÓN para las personas de El incesto ...... 3335 la tercera edad ...... 3027 El masoquismo ...... 3339 La Autoestima en los Ancianos ...... 3032 Las pesadillas y los terrores de sueno ...... 3344 EL CUIDADO DE LA PIEL Y LA Ataques de Panico (el desorden de panico) ...... 3346 PROTECCIÓN ...... 3035 El desorden de estres post traumatico ...... 3350 El estres a largo plazo ...... 3037 El consumo ilegal de medicamentos Derrame Cerebral ...... 3038 de receta...... 3351 Hablando con su proveedor de La Psicosis ...... 3352 cuidado medico ...... 3039 La Esquizofrenia ...... 3356 ALERGIAS La Autoestima ...... 3358 Las Alergias ...... 3100 El abuso sexual infantil ...... 3360 El Tratamiento para las alergias ...... 3104 El tabaco de mascar ...... 3361 La dermatitis ...... 3106 El suicidio ...... 3363 El Eczema ...... 3108 Los jovenes y el alcohol ...... 3364 Una reaccion alergica a la comida ...... 3109 Un programa de 12 pasos ...... 3366 La fiebre del heno (la rinitis alergica) ...... 3110 HUESOS, MÚSCULOS Y ARTICULACIONES Las Urticarias ...... 3111 La amputacion ...... 3151 Las mordidas y los piquetes de los insectos ...... 3105 La artritis ...... 3154 La reaccion alergica Severa (La anafilaxis) ...... 3113 La artritis: Tareas Simplificadas ...... 3155 SALUD MENTAL Y COMPORTAMIENTO Extremidad Artificial ...... 3158 El abuso y la negligencia infantil ...... 3300 La aspirina y la artritis ...... 3159 El pie de atleta ...... 3160 1 Need health information? 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Table of Contents

Allergy and Immunology...... 1 Occupational and Environmental Health ...... 9 Behavioral Health ...... 1 Ophthalmology ...... 9 Cancer ...... 2 Oral Health ...... 9 Cardiovascular ...... 2 Orthopedics and Rheumatology ...... 10 Dermatology ...... 3 Otorhinolaryngology ...... 11 Diagnostic Test and Procedures ...... 4 Pain ...... 11 Drug Therapy - Pharmacology ...... 4 Pediatrics ...... 11 Emergency Medicine ...... 4 Physical Medicine, Rehabilitation and Endocrinology ...... 4 Sports Medicine ...... 12 Gastroenterology ...... 5 Podiatry ...... 12 Genetics ...... 6 Respiratory ...... 12 General ...... 6 Sexual and Reproductive Health ...... 12 Hemotology/Oncology ...... 6 Sleep Disorders ...... 13 Hypertension ...... 6 Social and Family ...... 14 Infectious Disease ...... 6 Surgery ...... 14 Injuries ...... 7 Urinary System ...... 14 Health Maintenance ...... 7 Women’s Health ...... 15 Men’s Health ...... 8 Wound and Ostomy Care ...... 15 Neurology ...... 8

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