CBHSSJB Annual Report 2017-2018 (PDF)
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ᐋᔑᑯᒻ ᐱᐳᓐᐦ ᑎ ᐹ ᒋᒨᓯᓂ ᐦᐄ ᑭ ᓐ annual report 2017 2018 ᒥᔪᐱᒫᑎᓰᐅᓐ ᐊᓈᓈᑭᒋᐦᑖᑭᓅᒡ cree board of health and social services of james bay 2017 2018 ᒥᔪᐱᒫᑎᓰᐅᓐ ᐋᔑᑯᒻ ᐱᐳᓐᐦ ᐊᓈᓈᑭᒋᐦᑖᑭᓅᒡ ᑎᐹᒋᒨᓯᓂᐦᐄᑭᓐ cree board of health and annual social services of james bay report contents ᐋᐆᒃ ᓃᔮᓐ 6 about us ᐋᑎᔅᑳᑑᐦᒡ ᐋᐱᑎᓰᓲᐐᔨᒡ 8 organigram ᐋᑎᔑᔨᒡ ᐄᔨᔨᐅᐎᒡ 9 population map Photo credits Cover photo of Whapmagoostui taken by Carole Laforest Pages 7, 14, 23, 70, 85(b), 97, 108 — Katherine Morrow 11 27 Pages 10, 12, 13, 14, 20, 38, 51, 54, 57, 63, 73, 77, 98, 101(b), 104, 122 — Tatiana Philiptchenko Page 14, 29, 34, 72, 101(a) — Mary Monger ᑳ ᐱᒥᐱᔨᐦᑖᑦ ᐱᒧᐦᑌᐦᐁᐤ Page 14 — Reggie Tomatuk Pages 15, 26 — Marcel Gregorick board & executive pimuhteheu Pages 19, 67 — Paul Brindamour Page 21 — Nasuna Stuart-Olin 12 Chair and Executive Director 30 Pre-Hospital Emergency Services and Page 22 — Iain Cook 14 Board of Directors Emergency Measures Page 25 — Rodolphe Beaulieu Poulin Pages 31, 74 — Jason Coonishish 15 Council of Nishiiyuu 32 Youth Healing Services Page 33 — Hélène Porada 16 Executive and Senior Management 34 Youth Protection Page 36 — Vanessa Gervais 17 37 Program Development and Support Pages 37, 93 — Kory Saganash Corporate Services Pages 40, 41 — Eve-Marie Richard 18 Council of Physicians, Dentists and 38 Public Health Pages 46, 47, 49, 71 — Joshua Loon Pharmacists Pages 43, 45, 53 — Catherine Rhéaume-Provost Page 58 — Cécelia Ariano 20 Council of Nurses Page 65(a) — Painting by Vanessa B. Stephen 22 Service Quality and Complaints 61 Pages 65(b) & 123 — Erika Eagle 24 Population Health Profile Page 68 — James Andrew Rosen Pages 69, 78 — Catherine Quinn ᒥᔪᐱᒫᑎᓰᐅᓐ Pages 81, 83, 85(a), 87, 89, 91 — Melanie Lameboy Pages 103, 107 — Jimmy Sam Miyupimaatisiiun Page 109 — Gaston Cooper, Air Creebec 55 Page 110 — Carole Laforest 64 Medical Affairs and Services 68 DPSQA - Health ᓂᔒᔫ ᒥᔪᐱᒫᑎᓰᐅᓐ 69 Allied Health With the exception of all photographs, the information in this publication may be reproduced without charge or further nishiiyuu 70 Midwifery permission, provided that the CBHSSJB is identified as the source. Download a copy at: creehealth.org miyupimaatisiiun 72 Psychosocial Editor — Katherine Morrow Copy Editors — Patrick McDonagh, Alison Scott, Mary Monger 74 Chisasibi Hospital Layout & design — Alison Scott Design 76 Specialized Services 79 Annual Report of the Cree Board of Health and Social Services of James Bay, 2017-2018 99 Community Miyupimaatisiiun Centres © 2018 CBHSSJB (CMCs) Box 250, Chisasibi, QC J0M 1E0 ᐋ ᐅᐦᒋ ᐱᒥᐱᔨᐦᑖᑭᓂᐎᒡ ISSN 11929-6983 (Print) ᐋᐱᑎᓰᐎᓐ ISSN 1929-6991 (Online) Legal deposit — 3rd trimester 2018 administrative services 111 National Library of Canada 102 Human Resources Bibliothèque et Archives nationales du Québec, 2018 ᐋ ᒥᓯᓈᓱᑦ 104 Financial Resources 105 Information Technology Resources ᑳ ᐃᔅᐱᔨᑦ ᔔᔮᓐ 106 Material Resources financial 108 Wiichihiituwin (Cree Patient Services) statements ᐋᐆᒃ ᓃᔮᓐ About us 1978 ᑳ ᐄᒋᔅᑖᐦᒡ ᐊᔅᒌ ᐊᒋᐦᑖᓱᓐ ᐊᑰᐦᑦ ᐧᐄᔅᑳᒡ Founded in 1978, the Cree Board of Health and ᑳᐦ ᑎᑰᒡ ᒥᔪᐱᒫᑎᓰᐅᓐ ᑭᔮ ᓂᑐᐦᑯᔨᓐ ᐋᐧᐄᐦᒡ Social Services of James Bay (CBHSSJB) is ᑭᓂᐧᐋᐱᐦᑖᑭᓅᒡ᙮ ᒥᓯᐧᐋ ᐋᐧᐋᓐ ᐋ ᐧᐄᒋᐦᑦ ᐆᑦ ᐄᔨᔨᐤ responsible for the administration of health and ᐊᔅᒌᔨᒡ ᐊᑰᐦᑦ ᐧᐋᒡ ᑭᓂᐧᐋᐃᐦᑖᑯᓯᑦ᙮ ᐊᓐ ᒑ ᐄᔥ social services for all persons residing perma- ᑭᐧᐋᐱᐦᑎᒫᔨᒡ ᐋᐱᑎᓰᐧᐄᓐᐦ ᑭᔮ ᒥᔪᐱᒫᑎᓰᐅᓐ ᒧᔮᒻ ᐋ nently or temporarily in Region 18, the adminis- trative region of the Ministry of Health and Social ᐄᔥ ᒥᓯᓈᑖᐦᒡ ᑯᐹᒃ ᐧᐄᔔᐧᐋᐧᐄᓐᐦ᙮ Services of Quebec corresponding to the Cree ᐊᓐ ᐅᒋᒫᐤ ᒥᓯᓂᐦᐄᒑᐅᑭᒥᒄ ᐊᑰᐦᑦ ᐊ ᑎᑰᒡ territory of James Bay. Our mandate is defined in 6 Chapter S-5—An Act respecting health services 7 ᐊᓂᑖ ᒋᓵᓰᐱᔨᒡ᙮ ᓃᔮᔨᓐᐦ ᐊᓂᐦᐄ ᒑᐧᑳᓐ ᐋ and social services for Cree Native persons. ᐋᐱᑎᓰᔅᑕᑲᓄᐧᐄᔨᒡ ᐅᑦ ᒥᓯᓃᐦᐄᒑᐅᑭᒥᑯᒡ: ᐊᓂᒋ ᒑᔅᑖᐱᑎᓰᔅᑖᐦᒡ ᒥᔪ ᐱᒫᑎᓰᐧᐄᓂᔫ ᒫᒧᐧᐃᐦᑕᐧᐃᒡ In each of the nine communities of Eeyou ᐋ ᑭᓂᐧᐋᐱᐦᑖᐦᒡ ᐊᐱᑎᓰᐧᐄᓐᐦ: ᐱᒧᐦᑕᐦᐅ, Istchee, the CBHSSJB operates a Community Miyupimaatisiiun Centre (CMC), which is similar ᓂᔒᔫ, ᒥᔪᐱᒫᑎᓰᐅᓐ (ᒥᓯᐧᐋ ᐄᔨᔨᐤ ᐄᑕᐧᐄᓐᐦ to a CISSS elsewhere in Quebec. CMCs offer ᑖᐱᑎᐧᐃᐱᔨᐦᐆᒪᑳᓐᐦ) ᐋᐧᐄᔨᒡ ᑭᓂᐧᐋᐱᐦᑖᑲᓄᐄᔨᒡ services in general medicine, home care, ᐋᐱᑎᓰᐧᐄᓐ ᑭᔮ ᒥᓯᓂᐦᐄᒑᐅᑭᒥᒄ᙮ ᐅ ᒫᒃ ᒥᓯᓂᐦᐄᑲᓐ dentistry, social services and allied health. ᐧᐋᓯᑕᑲᓅᐧᐄᔨᒡ ᓂᔮᔨᓐᐦ ᐱᔅᑭᑎᓯᓂᐦᐄᑭᓐᐦ ᐋᐧᐄᐦᑕᑯᒡ ᑖᓐ ᑳ ᐄᔅᐲᔨᒡ ᐋᐱᑎᓰᐧᐄᓐᐦ ᐅᑦ ᒥᓯᓂᐦᐄᒐᑭᒥᑯᒡ᙮ In addition to CMCs, the CBHSSJB operates the 29-bed Chisasibi Regional Hospital, three ᐹᐊᓛ ᐹᑕᐧᐋᐱᓅ ᓃᑳᓂᔅᑭᒻ ᐊᓂᔮ ᒥᓯᓃᐦᐄᒑᐅᑭᒥᑯᒡ homes for youth at risk, a Regional Public ᒥᔪ ᐱᒫᑎᓰᐧᐄᓐ ᑭᔮ ᓂᑐᐦᑯᔨᓐ ᐋ ᐧᐄᔨᒡ Health Department and program planning unit, Wiichihiituwin (formerly Cree Patient Services) ᑭᓂᐧᐋᐱᐦᑖᑭᓅᐧᐄᔨᒡ, ᐊᑯᑦ ᐊᔅᑎᐱᐦᔨᒡ ᐊᓂᔮ ᑳ liaison offices in Chibougamau, Val-d’Or and ᐲᐦᑕᓰᓂᐧᐋᑲᓅᐧᐄᔨᒡ ᒑ ᒋ ᒫᒨᐧᐄᔅᑖᐦᒡ ᒥᔪᐱᒫᑎᓰᐅᓐ ᑭᔮ Montreal, and a recruitment office in Montreal. ᓂᑐᐦᑯᔨᓐ ᐋᐱᑎᓰᐧᐃᓐᔫ᙮ ᐊᓂᒌ ᒫᒃ ᑳ ᒫᒨᐧᐄᐧᐃᐱᔅᑖᐦᒡ The Head Office is in Chisasibi. ᒥᔪᐱᒫᑎᓰᐅᓐ ᑭᔮ ᓂᑑᑯᔨᓂᔫ ᐋᐱᑎᓰᐧᐃᓐᔫ ᐊᓐ ᑭᔮ The CBHSSJB is governed by an elected ᐅᒋᒫᐤ ᑳ ᓈᑭᑎᐧᐋᔨᐦᑎᒃ ᐋᐦᐋᑳ ᓃᔅᑳᒑᔨᒡ ᐄᒧᐧᐄᓂᔫ Board of Directors whose Chairperson is Bella ᑭᔭ ᐋᐱᑎᓰᐧᐄᓂᔫ, ᑭᔮ ᐊᓐ ᑳᓂᑑᒋᔅᒑᐄᐦᑎᐦᒃ M. Petawabano. Advisory Committees and ᓂᑐᐦᑯᔨᓂᔫ ᐋ ᐧᐄᔅᑖᐱᔨᐦᐧᐋᒡ᙮ ᑖᓂᔨᓪ ᓭᐁᓂᑦ - ᐋᐦᒨᕐ Councils report directly to the Office of the ᐋ ᐧᐄᐦᑰ ᐧᐋᒋᒫᐧᐄᑦ ᐊᓂᑖ ᒥᓰᓇᐦᐄᒐᐧᐄᑲᒥᑰᒡ᙮ Chair, as do the Service Quality and Complaints Commissioner and the Medical Examiner. The Executive Director is Mr. Daniel St-Amour. CBHSSJB ORGANIGRAM ᐋᑎᔅᑳᑑᐦᒡ ᐋᐱᑎᓰᓲᐐᔨᒡ council of nishiiyuu council of physicians, dentists and pharmacists board of ᐋᑎᔑᔨᒡ directors council of nurses SERVICE quality and complaints COMMISSIONER ᐄᔨᔨᐅᐎᒡ EEYOU ISTCHEE POPULATION JULY 2017 executive CORPORATE SERVICES direction 18,057 nishiiyuu pimuhteheu miyupimaatisiiun administrative miyupimaatisiiun services ᐙᐱᒫᑯᔥᑐᐃ ᒋᓵᓰᐲ 8 pre-hospital community medical affairs human resources 9 emergency services development and services ᐐ ᒥᓂ ᒌ and emergency complementary medicine financial measures services and resources programs dentistry ᐄᔅᒣᐃᓐ youth healing pharmacy information services organizational technology ᓀᒥᔅᑳ quality and nursing resources youth protection cultural safety evaluation and allied health material program accreditation resources ᐙᔅᑳᐦᐄᑲᓂᔥ development and client midwifery ᒥᔅᑎᓯᓃ support experience and wiichihiituwin organizational disability services psychosocial (formerly cree performance patient services) (special needs) chibougamau ᐙᔅᐙᓂᐲ maanuuhiikuu ᐅᒉᐴᑯᒨ (mental health) chisasibi community chisasibi montreal hospital miyupimaatisiiun public health centres va l- d’o r awash (0-9 yrs) uschiniichisuu (10-29 yrs) chisasibi chisasibi chishaayiyuu (30+ yrs) hospital eastmain serc (surveillance, hospital mistissini There is approximately an additional 5% evaluation, research, non-permanent residents who also receive communications) units nemaska services from the CBHSSJB. clinical oujé-bougoumou The 0 to 4 year-old age group size has been services corrected using the MSSS 2012-2015 births waskaganish (+ 2016 estimates) and the MSSS 2012-2015 nursing waswanipi deaths numbers. specialized wemindji Sources: MSSS, JBNQA Cree beneficiary services list, 2017; MSSS Births databases whapmagoostui 2012-2015; MSSS Mortality databases administration 2012-2015; Statistics Canada 2016 Census. 1 ᑳ ᐱᒥᐱᔨᐦᑖᑦ board and executive 11 ᐆ ᐱᔅᑭᑎᓯᓂᐦᐄᑭᓇᒡ ᐊᑰᐦᑦ This chapter presents an ᒫᓯᓈᑖᐦᒡ ᑖᓐ ᐋᓯᓈᐦᑯᔨᒡ ᑭᔮ overview of the CBHSSJB ᑖᓐ ᐋ ᒋᔅᑳᑑᔨᒡ ᒥᔪᐱᒫᑎᓰᐅᓐ organizational structure, the ᑭᔮ ᓂᑐᐦᑯᔨᓐ ᐋᐱᑎᓰᐧᐄᓐ health of the population and ᐋᐧᐄᐦᒡ ᑭᓂ ᐧ ᐋ ᐱᑖ ᑭᓅᒡ the activities of the Board of ᐋᐱᑎᓰᔖᐧᐄᔨᒡ ᐋᓯᓈᑰᔨᒡ ᐆᑦ Directors and Executive. ᐊᐱᑎᓰᐧᐄᓂᐧᐋᐤ ᐄᔨᔨᐧᐄᔨᒡ ᐋᐦᐋᐱᑎᓰᔅᑐᐊᑳᓅᐧᐄᔨᒡ᙮ ᑳ ᓃᑳᓂᐱᔥᑎᐦᒃ ᒥᔨᐱᒫᑎᓰᐅᓐ ᐆᒋᒫᐤ ᒥᔨᐱᒫᑎᓰᐅᓐ ᐊᓈᓈᑭᒋᐦᑖᑭᓅᒡ ᐆᑏᔨᒨᐎᓐ ᐊᓈᓈᑭᒋᐦᑖᑭᓅᒡ ᐆᑏᔨᒨᐎᓐ MESSAGE FROM MESSAGE FROM THE THE CHAIR EXECUTIVE DIRECTOR As we approach our 40th Anniversary in April Along with Board colleagues and some senior This past year we have established the foun- The role of Nishiiyuu in the CBHSSJB continues 2018, I invite readers of this report to reflect on managers we made a second visit to South Cen- dation for the CBHSSJB’s Strategic Regional to grow as we integrate traditional Cree knowl- the unique nature of this institution, which was tral Foundation (SCF) in Alaska, which is another Plan by building infrastructure, strengthening edge and healing into our services. With the created as a direct outcome of the James Bay example of an Indigenous health and social partnerships, and ensuring that we are deliver- new midwifery program as well as support from and Northern Quebec Agreement (JBQNA). services agency. We draw inspiration from SCF’s ing culturally safe and appropriate services and Nishiiyuu Waapimaausun, we will bring child- The Cree Board of Health and Social Services culturally-based and client-centred approach. programs to the people of Eeyou Istchee. birth back to Eeyou Istchee, which is a very of James Bay (CBHSSJB), one of the pillars exciting prospect. We also continue to develop of Cree self-governance, is one of very few The lead up to the second Eeyou/Eenou Re- We have made significant advances in the the Cree succession plan as we look to the Indigenous-owned health and social services gional Assembly on Health and Social Services physical infrastructure supporting the orga- future and seek to ensure the sustainability of agencies operating within Canada’s universal in Waswanipi was a major focus of this report- nization. This past year we constructed 129 the organization. health care system. ing period. With this event I wish to invite our lo- houses, enabling us to hire the people needed cal and regional community partners to discuss to increase our services for communities. In These initiatives are critical to fulfilling our mis- It was only a few decades ago that the how they can work with us to realize the vision addition, we have submitted to the Ministère sion: to bring the best of health care to Eeyou 12 CBHSSJB consisted of isolated nursing out- embedded in the Strategic Regional Plan 2016- de la Santé et des Services Sociaux the plans Istchee, to promote miyupimaatisiiun, and to 13 posts and a small hospital. Today, we employ 2021. While next year’s report will showcase for new Community Miyupimaatisiiun Centres provide culturally safe, relevant and effective over 2,000 people and are held up as a model this event in more detail, I am very pleased to in Whapmagoostui, Waskaganish and Oujé- programs and services to our communities. of excellence in many areas of our services.