CBHSSJB Annual Report 2012-2013
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2012 2013 ᓂᑐᑯᔭᓐ ᑲᔭ ᐎᒋᐦᐃ ᐙᐎᓐ ᐋᔑᑯᒻ ᐱᐳᓐᐦ ᑎᐹᒋᒨᓯᓂᐦᐄᑭᓐ ᐊᓇᓇᑲᒋᑕᑳᓂᐅᒡcree board of health and annual social services of james bay report 2012 ᓂᑐᑯᔭᓐ ᑲᔭ 2013 ᐎᒋᐦᐃ ᐙᐎᓐ ᐋᔑᑯᒻ ᐱᐳᓐᐦ ᑎᐹᒋᒨᓯᓂᐦᐄᑭᓐ ᐊᓇᓇᑲᒋᑕᑳᓂᐅᒡcree board of health and annual social services of james bay report Photo credits Cover by Vanessa Gervais Staff portraits by Harriet Petawabano Alexandre Claude — page 60 Gaston Cooper — page 78 Maggie Etapp — page 80 Vanessa Gervais — cover, pages 6, 9,15, 23, 25a, 35, 51, 65, 75, 81 Sam W. Gull — page 25c Carole Laforest — pages 29, 32 Mae Lafrance — pages 54, 63 Simon Leslie — pages 13, 25b, 68 Alison Scgott — page 25d Reggie Tomatuk — pages 17, 24, 64, 73 With the exception of all photographs, the information in this publication may be reproduced without charge or further permission, provided that the CBHSSJB is identified as the source. Download a copy at: creehealth.org Editor — Katherine Morrow Copy Editor — Patrick McDonagh Layout & design — Alison Scott Design | Infographics — Tyrone Smith Data preparation — Martine Vaillancourt Annual Report of the Cree Board of Health and Social Services of James Bay, 2012-2013 © 2013 CBHSSJB Box 250, Chisasibi, QC J0M 1E0 ISSN 1929-6983 (Print) ISSN 1929-6991 (Online) Legal deposit — 3rd trimester 2013 National Library of Canada Bibliothèque et Archives nationales du Québec, 2013 Table of contents 1 6 introduction about us 2 14 office of the chair & executive group 3 22 nishiiyuu miyupimaatisiiun group 4 26 miyupimaatisiiun group 5 52 pimuhteheu group 6 76 administrative resources group 7 82 annex financial statements 1 ᐋ ᑎᐹᒋᒥᑭᐎᔮᐦᒡ introduction about us 6 About the CBHSSJB ᐋ ᑎᐹᒋᒥᑭᐎᔮᐦᒡ Founded in 1978, the Cree Board of In addition to CMCs, the CBHSSJB op- Health and Social Services of James Bay erates the 29-bed Chisasibi Regional (CBHSSJB) is responsible for the adminis- Hospital, three homes for youth at risk, tration of health and social services for a Regional Public Health Department all persons residing either permanently or and program planning unit, Cree Patient temporarily in Region 18, the administra- Services liaison offices in Chibougamau, tive region of the Ministry of Health and Val d’Or and Montreal, and a recruitment Social Services of Quebec corresponding office in Montreal. The Head Office is in to the Cree territory of James Bay. Our Chisasibi. mandate is defined in Chapter S-5 - An Act respecting health services and social The CBHSSJB is governed by a Board of services for Cree Native Persons. Directors whose Chairperson is Bella M. Petawabano. Advisory Committees and In each of the nine communities of Eeyou Councils report directly to the Office of Istchee, the CBHSSJB operates a Com- the Chairman, as do the Commissioner munity Miyupimaatisiiun Centre (CMC), of Complaints and Quality of Services which is similar to a CSSS elsewhere in and the Medical Examiner. The Executive Quebec. CMCs offer services in general Director is Mrs. Mabel Herodier. medicine, home care, dentistry, social services and allied health. ᐙᐱᒫᑯᔥᑐᐃ 888 Whapmagoostui Region 18 Communities ᒋᓵᓰᐲ jbnqa beneficiary Population July 2012 - 4,143 Chisasibi ᐐᒥᓂᒌ 1,403 Wemindji ᐄᔅᒣᐃᓐ 680 Eastmain ᓀᒥᔅᑳ 722 Nemaska ᒥᔅᑎᓯᓃ 2,159 3,512 Mistissini Waskaganish ᐅᒉᐴᑯᒨ Non-permanent ᐙᔅᑳᐦᐄᑲᓂᔥ 793 Oujé-Bougoumou residents make up an estimated additional 5% 1,710 Waswanipi of the regional ᐙᔅᐙᓂᐲ population. 7 CBHSSJB organigram Council of Chishaayiyuu (elders) Council of Physicians, Dentists and Pharmacists Board of Directors Office of the Chair Commissioner of Complaints and Quality of Services / Medical Examiner Executive Direction Nishiiyuu Administrative Miyupimaatisiiun Miyupimaatisiiun Pimuhteheu resources Medical Affairs Public Health Human Resources and Services Information Departments of Program Planning Technology Medicine, Dentistry Professional & Pharmacy Material Resources Services and Hospital Services Quality Finance Assurance Youth Protection Youth Healing Services Cree Patient Services Cree Non-Insured Health Benefits Community Miyupimaatisiiun Centres (CMCs) Chisasibi Waskaganish Eastmain Waswanipi Mistissini Wemindji Nemaska Whapmagoostui Oujé-Bougoumou 8 establishments REGIONAL SERVICES COMMUNITY MIYUPIMAATISIIUN Regional Administration CENTRES (CMCS) PO Box 250 Chisasibi CMC Chisasibi, QC J0M 1E0 Box 250 Phone 819-855-2744 Chisasibi, QC J0M 1E0 Fax 819-855-2098 Phone 819-855-9025 Complaints 1-866-923-2624 Eastmain CMC Chisasibi Regional Hospital Eastmain, QC J0M 1W0 Chisasibi, QC J0M 1E0 Phone 819-977-0241 819-855-2844 Mistissini CMC Recruitment Centre Mistissini, QC G0W 1C0 277 Duke Street Phone 418-923-3376 Montreal, QC H3C 2M2 Phone 1-877-562-2733 Nemaska CMC Email [email protected] Nemaska, QC J0Y 3B0 Phone 819-673-2511 Public Health Department 200 Sam Awashish Street Oujé-Bougoumou CMC Mistissini, QC G0W 1C0 PO Box 1170 Phone 418-923-3355 Oujé-Bougoumou, QC G0W 3C0 Montreal 514-861-2352 Phone 418-745-3901 Cree Patient Services Liaison Offices Waskaganish CMC CPS Chisasibi Hospital PO Box 390 Phone 819-855-9019 Waskaganish, QC J0M 1R0 c/o Centre de santé de Chibougamau Phone 819-895-8833 51, 3e Rue Chibougamau, QC G8P 1N1 Waswanipi CMC Phone 418-748-4450 Waswanipi, QC J0Y 3C0 Phone 819-753-2511 1610 Ste-Catherine West Suite 404 Wemindji CMC Montreal, QC H3H 2S2 Wemindji, QC J0M 1L0 Phone 514-989-1393 Phone 819-978-0225 c/o Hôpital de Val-d'Or 725, 6e Rue Whapmagoostui CMC Val-d'Or, QC J9P 3Y1 Whapmagoostui, QC J0Y 3C0 Phone 819-825-5818 Phone 819-929-3307 Youth Healing Services Youth Protection Hotline 1-800-409-6884 Reception Centre 139 Mistissini Boulevard Mistissini, QC G0W 1C0 Phone 418-923-3600 Upaahchikush Group Home Mistissini, QC G0W 1C0 Phone 418-923-2260 Weesapou Group Home Chisasibi, QC J0M 1E0 Phone 819-855-2681 9 message from the chair It has been my privi- oversee. In this work we are inspired by lege to serve as Chair the model adopted by the Cree School of the Board of Directors of the CBHSSJB Board, but the two organizations are very since I was elected to this role by the different, and require different solutions. people of Eeyou Istchee in September 2012. We are lucky to have a group of In 2013-2014 the Commissioner of Com- committed, thoughtful people involved plaints and Quality of Services will tour in the governance of this organization, the Cree communities to explain her role and they have supported me whole- and listen to local concerns. I support her heartedly during my first year as their efforts to make the complaints process team leader. I thank them. more accessible to users. The central platform of my campaign As part of our continuing effort to bring was to support sustained efforts to im- increased transparency to organization, prove the quality of services in our com- our new website, www.creehealth.org, munities. To do this, we need to give the was launched in December 2012. The Board the tools they need to ask the right site is one of the most important tools we questions. We must be open to feed- have to communicate with our clients back and criticism, so that we can learn and stakeholders about regional and to improve, and we must be transparent local services, health topics, and mat- and accountable to our stakeholders. ters of governance. The site contains information about the Board of Directors, One of the major challenges of my ten- including audio recordings, in the Cree ure will be to review and propose chang- language, summarizing the outcomes of es to the Quebec legislation that governs Board meetings. our work at the CBHSSJB. In particular, Bill S-5 requires comprehensive updating to Finally, I wish to welcome three new bring it into line with changes to the main members to our Board this year: Patricia Quebec health law, known as S-4.2. This George of Whapmagoostui, George L. work is sensitive and complex, and to en- Pachanos of Chisasibi and Lisa Shecapio able our Board members to participate of Oujé-Bougoumou. Remember, your meaningfully in the process, I have initi- elected community representative is ated an in-depth orientation program for there to listen to your concerns and sug- Board members on the legal and regu- gestions about health and social services latory framework for health and social provided by your Cree Heath Board. services in our region and in the province In speeches I gave this year at confer- as a whole. ences on health and healing, I spoke Another area we are working on as a repeatedly about Chiyaameihtamuun – team is an examination of governance living together in harmony, according to models – the rules that govern the scope our most cherished traditions. By striving and limits of our mandate as a Board of for excellence, the CBHSSJB can act as a Directors. It is my aim to put in place a pillar of strength and healing for the Cree governance model that will give a clear people. vision to the Board, and that will make the organization function better by clear- ly defining the areas that the Board must Bella M. Petawabano 10 message from the executive director 2012-2013 has been The changing political landscape of our a very significant year region raises some jurisdictional issues for for the CBHSSJB and the Crees of Eeyou the health services. The Agreement on Istchee. On July 20, 2012, a long process Governance in the Eeyou Istchee Territory of negotiation culminated in the signing of James Bay, signed between the Qué- of the new funding agreement for 2013- bec Government and the Grand Council 2018 with the Québec government. This of the Crees (Eeyou Istchee) on July 24, provides us with resources to implement 2012, calls for the creation of a new re- our Strategic Regional Plan. gional government to replace the Munici- palité de Baie-James, one that involves On September 26, 2012 the Cree people power-sharing between the Crees and elected a new Chair of the CBHSSJB, Bella the Jamésiens.