for Small and Midsize Organizations

Jing To, Senior Product Marketing Manager Charles Windom, Applications Solution Architect

Confidential

© 2011 VMware Inc. All rights reserved Agenda

§ Market Overview § Zimbra Background § Why Zimbra for the SMB § Demo • Zimbra end- • Setup and install of Zimbra appliance (including Zimbra admin UI)

2 Confidential The Shifting Landscape

Work Style

Applications

Devices

Delivery Methods

3 Confidential and Collaboration Options

§ Microsoft Exchange • Microsoft announced the end of Microsoft Small Business (includes Exchange Server and Sharepoint Foundation and is limited to 75 users). Now only Windows Essentials 2012 (maximum 25 users) is available and DOES NOT include Exchange or Sharepoint • Microsoft Small Business Specialist Community (SBSC) Program is ending § Microsoft Office 365 • Not all organizations can move to the cloud - compliance requirements, sensitive information including intellectual property, inadequate infrastructure or internet connectivity for critical cloud services • Users have been experiencing outages and service degradation • Complex pricing, difficult to move between plans, lack of support for small businesses

4 Confidential Email and Collaboration Options

§ Google Apps • Rely on external company to provide support for a critical service • Is Google Apps a priority for Google? • Google Apps offline is limited • Concerns around data privacy

§ GroupWise • Lack of support for all platforms • Web experience is inferior to experience • Expensive compared to other solutions

5 Confidential VMware Zimbra 8 Overview

Core User Apps

Chrome, IE, FF, iOS, Android, Windows End Point Windows Mac Devices Browsers Mobile, Blackberry

Zimbra Private Cloud Zimbra Exchange Deployment Service Provider Active Server Transition Directory Options Cloud Interop

VMware vSphere

6 Confidential VMware Zimbra Continues to Build Momentum 85 million paid mailboxes 250,000 + organizations using Zimbra More than 45,000 registered community members

Millions of Paid Mailboxes 90 80 70 60 50 40 30 20 10 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 06 06 06 06 07 07 07 07 08 08 08 08 09 09 09 09 10 10 10 10 11 11 11 11

Customer Momentum Open Source Community § Over 250,000 Organizations § 1M+ Server Downloads § 85M Commercial Mailboxes § 3M+ Client Downloads § 110+ Countries § 45K+ community members

7 Confidential Zimbra Customers in 110 Countries

Large Business

Command and Simulation Solutions

SMB & SME

Government Chile

Education Simon Fraser

Service Australia South Providers Africa

8 Confidential Why Zimbra for the SMB?

Leverages existing infrastructure investments

• Maximize existing hardware and software investments and reduce training and time to support new technology

Easy to deploy & maintain a high level of service

• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance

Simple pricing and low TCO

• Simple user pricing and low total cost of ownership that scales with the business

9 Confidential Why Zimbra for the SMB?

Leverages existing infrastructure investments

• Maximize existing hardware and software investments and reduce training and time to support new technology

Easy to deploy & maintain a high level of service

• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance

Simple pricing and low TCO

• Simple user pricing and low total cost of ownership that scales with the business

10 Confidential Zimbra Deployment Options

Hosted Traditional Virtualized Virtual Appliance

ZCS ZCS ZCS ZCS ZCS ZCS ZCS ZCS ZCS

Zimbra

• Administer Zimbra • Administer Zimbra & • Administer Zimbra & O/S • Easy and fast • No infrastructure to O/S stack manually within VMware framework deployment and admin maintain • Rely on Zimbra for • Rely on vSphere for HA, • No O/S administration • Various Hosting HSM, O/S for backup and BC/DR • Rely on vSphere for Service Providers to clustering • Run Zimbra on any HA, backup and BC/DR meet specific cloud • Run Zimbra on server • Automated updates and service requirements multiple variants of maintenance for entire • Local data centre Linux servers stack • Dedicated hosting • Run Zimbra on any server

11 Confidential Zimbra 8 appliance with vSphere Storage Appliance

VMware vSphere Storage Appliance (VSA) Benefits • Superior cost & uptime vs. DAS • Extends vSphere benefits such as HA to SMBs w/o shared storage HW • Save time managing infrastructure • Improve application availability and better protect business data

Shared storage capabilities without the cost and complexity

12 Confidential Integrated High Availability with vSphere

§ VMware HA, Application Monitoring API • Monitors Critical Zimbra Services • Sends heartbeat every 15 seconds § Protects all components X Critical Zimbra Services • MBS, MTA, LDAP, Proxy, Archive, +3rd Party

Resource Pool

VMware ESXi VMware ESXi VMware ESXi

Operating Server Failed Server Operating Server

13 Confidential Integrated Business Continuity with vSphere

Site A (Primary)

Z Z Z Z § Choose your RPO MBS LDAP MTA Proxy • ≥15 minutes – SRM with Host Based Replication VMware vSphere • < 15 minutes – SRM with 3rd party HW/SW replication § Protects all mail components • MBS, MTA, LDAP, Proxy, Archive, +3rd Party § Test failover without production interruption

Servers Site B (Recovery)

Site Recovery Manager

14 Confidential Extensible Framework and Workflows

§ Zimlets enable third-party web services and applications to be integrated with Zimbra § Out-of-the-box UC integration with Cisco and Mitel § Zimbra Gallery: http://gallery.zimbra.com

15 Confidential Extending Security for Zimbra

§ Anti-spam & anti-virus • SpamAssassin • Clam AV

§ Security Partners in VMware Ready Program • http://www.vmware.com/partners/programs/vmware-ready/mail-security- partnerships.html

16 Confidential VMware Zimbra

Zimbra leverages existing infrastructure investments

Reduces additional training and time needed to support new technology (example Microsoft Exchange CCR, LCR, SCC, DAG)

Simplifies standard operating procedures

Maximizes existing hardware and software investments

17 Confidential Why Zimbra for the SMB?

Leverages existing infrastructure investments

• Maximize existing hardware and software investments and reduce training and time to support new technology

Easy to deploy & maintain a high level of service

• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance

Simple pricing and low TCO

• Simple user pricing and low total cost of ownership that scales with the business

18 Confidential Zimbra 8 appliance

Overview Virtual Appliance • Zimbra application packaged as a ZCA ZCA ZCA ZCA software virtual appliance vSphere • Complete feature parity • Single lifecycle management policy (for the O/S, middleware and Zimbra application)

Benefits Zimbra ClamAV • Deploys and configures in minutes Spam Assassin • Reduce maintenance and risk Middleware • No Linux O/S to manage/maintain Linux O/S • Integrated vSphere HA and SRM • Easily extend storage for application and users

19 Confidential Deploys and Configures in Minutes

§ Deploy OVF § Easy to use interface to Deploy VMware Zimbra in minutes versus configure hours to days for Microsoft Exchange • Single Node • Multi-Node • Directory Server • Mailstore Server • Mail Transfer Agent • Security Proxy Server

!

20 Confidential Reduce maintenance and risk

§ Traditional software stacks Microsoft Exchange require maintenance to each Anti-virus layer Antispam § Zimbra appliance has a Single Lifecycle Management Policy Middleware with automated updates to the Middleware entire application stack Windows O/S • Zimbra application VS. • ClamAV • Spam Assassin Zimbra ClamAV • Middleware Spam Assassin • MySQL • LDAP Middleware • … Linux O/S

• Linux Zimbra appliance

21 Confidential Easily extend storage for application and users

§ Microsoft Exchange requires extra steps to increase storage quota for users • Find the DB associated with the user • Check DB to see if there is capacity • If not, then find another DB with capacity by clicking each DB to see available space and then move user to the new DB • OR, create a new DB and move user to new DB § For Zimbra just enter the new quota for the user to increase storage

22 Confidential VMware Zimbra

Zimbra is easy to deploy and to maintain a high level of service

Easily maintain high level of service with out-of-the-box HA and fault tolerance

Reduce time and risk maintaining applications

Maximize your IT resources

23 Confidential Why Zimbra for the SMB?

Leverages existing infrastructure investments

• Maximize existing hardware and software investments and reduce training and time to support new technology

Easy to deploy & maintain a high level of service

• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance

Simple pricing and low TCO

• Simple user pricing and low total cost of ownership that scales with the business

24 Confidential Example of Microsoft Exchange vs. Zimbra Costs

Microsoft Exchange Standard ZCS appliance Professional 100 users on Windows Standard & SA & Premium SnS

Application License Cost (perpetual) $708.00 $6,300.00

Application Software & Maintenance Cost (3yrs) $424.80 $3,212.00

Server O/S $882.00 $0.00

Server O/S Subscription for Support & Maintenance (3yrs) $529.20 $0.00

Client License $6,800.00 $0.00 Client Subscription for Support & Maintenance (3 yrs) $4080.00 $0.00

Total 3-year TCO $13,424.00 $9,512.00

Total 3-year TCO/user $134.24 $95.12

Total Annual Cost/user $44.75 $31.71

Total Monthly Cost/user $3.73 $2.64

Zimbra Savings over Microsoft Exchange over 3 years 29% with ZCS Professional and Premium SnS**

* Zimbra is used with vSphere it can also come with SLES entitlement. **ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client and ActiveSync

25 Confidential Example of Novell GroupWise vs. Zimbra Costs

Novell GroupWise on Linux & ZCS appliance Professional 100 users Priority Maintenance & Premium SnS

Application License Cost (perpetual) $14,300.00 $6,300.00

Application Software & Maintenance Cost (3yrs) $10,800.00 $3,212.00

Server O/S $0.00 $0.00

Server O/S Subscription for Support & Maintenance (3yrs) $0.00* $0.00*

Client License $0.00 $0.00

Total 3-year TCO $25,100.00 $9,512.00

Total 3-year TCO/user $251.00 $95.12

Total Annual Cost/user $83.67 $31.71

Total Monthly Cost/user $6.97 $2.64

Zimbra Savings over Novell GroupWise over 3 years 62% with ZCS Professional and Premium SnS**

* GroupWise comes with SLES entitlement and if Zimbra is used with vSphere it can also come with SLES entitlement. **ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client and ActiveSync

26 Confidential Cost Considerations for Google

Cost to business due to service interruption or Service Issues service degradation

Additional Legal provisions need to be reviewed as application & data will be hosted Legal offsite. Currently law lags technology so need (Data privacy etc.) to constantly monitor new legislation. Continued administration and management Administration and costs. Google support can be challenging if Management there are issues.

There is a basic offline client so administrators Support and Training

will need to support a variety of desktop $$$$ $$$ COST clients. Training is required for new features (Help Desk etc.) and need to keep track of new features. Need to evaluate true costs and risks e.g. underestimation of migration effort SaaS Subscription (inexperienced Enterprise Deployments), $50/year relying on third-party to resolve system down issues, additional security and legal review etc.

27 Confidential VMware Zimbra

Zimbra delivers simple pricing and low TCO

Reduce purchasing time with predictable costs by user

Reduce internal support costs with controlled and planned releases

Maximize your budget

For Zimbra’s Service Providers http://www.zimbra.com/partners/zimbra_service_providers.html

28 Confidential DEMO Zimbra and Deploying Zimbra appliance Single Node supporting! ~5000 users Embedded High Availability Embedded Fault Tolerance

! 29 Confidential VMware Zimbra

Zimbra Delivers

Leverages existing infrastructure investments

Easy to deploy and maintain a high level of service with a software virtual appliance option and web-based administration

Best-in-class browser-based email and collaboration client

Open platform with rich application integration (Zimlets)

Simple pricing with low total cost of ownership

30 Confidential Zimbra Customer Testimonials

“We focused on the TCO—that is, the lifetime cost, not just the purchase cost of the application—and Zimbra emerged as the consensus choice.”

“…selected VMware Zimbra because it is a web-based application… being able to access it anywhere, anytime was critical…We looked at replacing that [older version of Microsoft Exchange] as the first step but it was a very expensive proposition to upgrade… [Microsoft Exchange] didn’t meet our model, our access 24/7 model…Zimbra met those needs and the pricing was very attractive as well.”

“Our users love the web interface... some because of the added Zimlet functionality… some because the search is extremely fast… resource scheduling is so much easier.”

31 Confidential Next Steps and Additional Information

§ Next Steps • Attend One of Our Weekly Product Demos http://info.zimbra.com/ZimbraProductDemosSignUp.html • Download a 60-Day FREE Trial http://www.zimbra.com/products/download_network.html • Contact Us with Your Questions http://www.zimbra.com/about/contact_us_form.php

§ More Information on VMware Zimbra • VMware Zimbra Website http://www.vmware.com/products/zimbra/overview.html • Datasheet http://files.zimbra.com/website/docs/Zimbra%20Collaboration%20Server%20Data%20Sheet.pdf • Case Studies http://www.vmware.com/a/customers/product/20/VMware+Zimbra http://www.zimbra.com/learn/customer-stories.html • Zimbra Demo http://www.zimbra.com/demos/zimbra_tour/iframe.html • Zimlet Gallery (Zimlets) http://gallery.zimbra.com/

32 Confidential Thank you

33 Confidential