Zimbra for Small and Midsize Organizations
Jing To, Senior Product Marketing Manager Charles Windom, Applications Solution Architect
Confidential
© 2011 VMware Inc. All rights reserved Agenda
§ Market Overview § Zimbra Background § Why Zimbra for the SMB § Demo • Zimbra end-user interface • Setup and install of Zimbra appliance (including Zimbra admin UI)
2 Confidential The Shifting Landscape
Work Style
Applications
Devices
Delivery Methods
3 Confidential Email and Collaboration Options
§ Microsoft Exchange • Microsoft announced the end of Microsoft Small Business Server (includes Exchange Server and Sharepoint Foundation and is limited to 75 users). Now only Windows Essentials 2012 (maximum 25 users) is available and DOES NOT include Exchange or Sharepoint • Microsoft Small Business Specialist Community (SBSC) Program is ending § Microsoft Office 365 • Not all organizations can move to the cloud - compliance requirements, sensitive information including intellectual property, inadequate infrastructure or internet connectivity for critical cloud services • Users have been experiencing outages and service degradation • Complex pricing, difficult to move between plans, lack of support for small businesses
4 Confidential Email and Collaboration Options
§ Google Apps • Rely on external company to provide support for a critical service • Is Google Apps a priority for Google? • Google Apps offline is limited • Concerns around data privacy
§ Novell GroupWise • Lack of support for all platforms • Web experience is inferior to client experience • Expensive compared to other solutions
5 Confidential VMware Zimbra 8 Overview
Core User Apps
Chrome, IE, FF, iOS, Android, Windows End Point Windows Mac Linux Devices Safari Browsers Mobile, Blackberry
Zimbra Private Cloud Zimbra Exchange Deployment Service Provider Active Server Transition Directory Options Cloud Interop
VMware vSphere
6 Confidential VMware Zimbra Continues to Build Momentum 85 million paid mailboxes 250,000 + organizations using Zimbra More than 45,000 registered community members
Millions of Paid Mailboxes 90 80 70 60 50 40 30 20 10 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 06 06 06 06 07 07 07 07 08 08 08 08 09 09 09 09 10 10 10 10 11 11 11 11
Customer Momentum Open Source Community § Over 250,000 Organizations § 1M+ Server Downloads § 85M Commercial Mailboxes § 3M+ Client Downloads § 110+ Countries § 45K+ community members
7 Confidential Zimbra Customers in 110 Countries
Large Business
Command and Simulation Solutions
SMB & SME
Government Chile
Education Simon Fraser
Service Australia South Providers Africa
8 Confidential Why Zimbra for the SMB?
Leverages existing infrastructure investments
• Maximize existing hardware and software investments and reduce training and time to support new technology
Easy to deploy & maintain a high level of service
• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance
Simple pricing and low TCO
• Simple user pricing and low total cost of ownership that scales with the business
9 Confidential Why Zimbra for the SMB?
Leverages existing infrastructure investments
• Maximize existing hardware and software investments and reduce training and time to support new technology
Easy to deploy & maintain a high level of service
• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance
Simple pricing and low TCO
• Simple user pricing and low total cost of ownership that scales with the business
10 Confidential Zimbra Deployment Options
Hosted Traditional Virtualized Virtual Appliance
ZCS ZCS ZCS ZCS ZCS ZCS ZCS ZCS ZCS
Zimbra
• Administer Zimbra • Administer Zimbra & • Administer Zimbra & O/S • Easy and fast • No infrastructure to O/S stack manually within VMware framework deployment and admin maintain • Rely on Zimbra for • Rely on vSphere for HA, • No O/S administration • Various Hosting HSM, O/S for backup and BC/DR • Rely on vSphere for Service Providers to clustering • Run Zimbra on any HA, backup and BC/DR meet specific cloud • Run Zimbra on server • Automated updates and service requirements multiple variants of maintenance for entire • Local data centre Linux servers stack • Dedicated hosting • Run Zimbra on any server
11 Confidential Zimbra 8 appliance with vSphere Storage Appliance
VMware vSphere Storage Appliance (VSA) Benefits • Superior cost & uptime vs. DAS • Extends vSphere benefits such as HA to SMBs w/o shared storage HW • Save time managing infrastructure • Improve application availability and better protect business data
Shared storage capabilities without the cost and complexity
12 Confidential Integrated High Availability with vSphere
§ VMware HA, Application Monitoring API • Monitors Critical Zimbra Services • Sends heartbeat every 15 seconds § Protects all mail components X Critical Zimbra Services • MBS, MTA, LDAP, Proxy, Archive, +3rd Party
Resource Pool
VMware ESXi VMware ESXi VMware ESXi
Operating Server Failed Server Operating Server
13 Confidential Integrated Business Continuity with vSphere
Site A (Primary)
Z Z Z Z § Choose your RPO MBS LDAP MTA Proxy • ≥15 minutes – SRM with Host Based Replication VMware vSphere • < 15 minutes – SRM with 3rd party HW/SW replication § Protects all mail components • MBS, MTA, LDAP, Proxy, Archive, +3rd Party § Test failover without production interruption
Servers Site B (Recovery)
Site Recovery Manager
14 Confidential Extensible Framework and Workflows
§ Zimlets enable third-party web services and applications to be integrated with Zimbra § Out-of-the-box UC integration with Cisco and Mitel § Zimbra Gallery: http://gallery.zimbra.com
15 Confidential Extending Security for Zimbra
§ Anti-spam & anti-virus • SpamAssassin • Clam AV
§ Security Partners in VMware Ready Program • http://www.vmware.com/partners/programs/vmware-ready/mail-security- partnerships.html
16 Confidential VMware Zimbra
Zimbra leverages existing infrastructure investments
Reduces additional training and time needed to support new technology (example Microsoft Exchange CCR, LCR, SCC, DAG)
Simplifies standard operating procedures
Maximizes existing hardware and software investments
17 Confidential Why Zimbra for the SMB?
Leverages existing infrastructure investments
• Maximize existing hardware and software investments and reduce training and time to support new technology
Easy to deploy & maintain a high level of service
• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance
Simple pricing and low TCO
• Simple user pricing and low total cost of ownership that scales with the business
18 Confidential Zimbra 8 appliance
Overview Virtual Appliance • Zimbra application packaged as a ZCA ZCA ZCA ZCA software virtual appliance vSphere • Complete feature parity • Single lifecycle management policy (for the O/S, middleware and Zimbra application)
Benefits Zimbra ClamAV • Deploys and configures in minutes Spam Assassin • Reduce maintenance and risk Middleware • No Linux O/S to manage/maintain Linux O/S • Integrated vSphere HA and SRM • Easily extend storage for application and users
19 Confidential Deploys and Configures in Minutes
§ Deploy OVF § Easy to use interface to Deploy VMware Zimbra in minutes versus configure hours to days for Microsoft Exchange • Single Node • Multi-Node • Directory Server • Mailstore Server • Mail Transfer Agent • Security Proxy Server
!
20 Confidential Reduce maintenance and risk
§ Traditional software stacks Microsoft Exchange require maintenance to each Anti-virus layer Antispam § Zimbra appliance has a Single Lifecycle Management Policy Middleware with automated updates to the Middleware entire application stack Windows O/S • Zimbra application VS. • ClamAV • Spam Assassin Zimbra ClamAV • Middleware Spam Assassin • MySQL • LDAP Middleware • … Linux O/S
• Linux Operating System Zimbra appliance
21 Confidential Easily extend storage for application and users
§ Microsoft Exchange requires extra steps to increase storage quota for users • Find the DB associated with the user • Check DB to see if there is capacity • If not, then find another DB with capacity by clicking each DB to see available space and then move user to the new DB • OR, create a new DB and move user to new DB § For Zimbra just enter the new quota for the user to increase storage
22 Confidential VMware Zimbra
Zimbra is easy to deploy and to maintain a high level of service
Easily maintain high level of service with out-of-the-box HA and fault tolerance
Reduce time and risk maintaining applications
Maximize your IT resources
23 Confidential Why Zimbra for the SMB?
Leverages existing infrastructure investments
• Maximize existing hardware and software investments and reduce training and time to support new technology
Easy to deploy & maintain a high level of service
• Easily deploy a highly available and scalable email and collaboration service in the cloud that integrates with other applications and requires less administration and maintenance
Simple pricing and low TCO
• Simple user pricing and low total cost of ownership that scales with the business
24 Confidential Example of Microsoft Exchange vs. Zimbra Costs
Microsoft Exchange Standard ZCS appliance Professional 100 users on Windows Standard & SA & Premium SnS
Application License Cost (perpetual) $708.00 $6,300.00
Application Software & Maintenance Cost (3yrs) $424.80 $3,212.00
Server O/S $882.00 $0.00
Server O/S Subscription for Support & Maintenance (3yrs) $529.20 $0.00
Client License $6,800.00 $0.00 Client Subscription for Support & Maintenance (3 yrs) $4080.00 $0.00
Total 3-year TCO $13,424.00 $9,512.00
Total 3-year TCO/user $134.24 $95.12
Total Annual Cost/user $44.75 $31.71
Total Monthly Cost/user $3.73 $2.64
Zimbra Savings over Microsoft Exchange over 3 years 29% with ZCS Professional and Premium SnS**
* Zimbra is used with vSphere it can also come with SLES entitlement. **ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client and ActiveSync
25 Confidential Example of Novell GroupWise vs. Zimbra Costs
Novell GroupWise on Linux & ZCS appliance Professional 100 users Priority Maintenance & Premium SnS
Application License Cost (perpetual) $14,300.00 $6,300.00
Application Software & Maintenance Cost (3yrs) $10,800.00 $3,212.00
Server O/S $0.00 $0.00
Server O/S Subscription for Support & Maintenance (3yrs) $0.00* $0.00*
Client License $0.00 $0.00
Total 3-year TCO $25,100.00 $9,512.00
Total 3-year TCO/user $251.00 $95.12
Total Annual Cost/user $83.67 $31.71
Total Monthly Cost/user $6.97 $2.64
Zimbra Savings over Novell GroupWise over 3 years 62% with ZCS Professional and Premium SnS**
* GroupWise comes with SLES entitlement and if Zimbra is used with vSphere it can also come with SLES entitlement. **ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client and ActiveSync
26 Confidential Cost Considerations for Google
Cost to business due to service interruption or Service Issues service degradation
Additional Legal provisions need to be reviewed as application & data will be hosted Legal offsite. Currently law lags technology so need (Data privacy etc.) to constantly monitor new legislation. Continued administration and management Administration and costs. Google support can be challenging if Management there are issues.
There is a basic offline client so administrators Support and Training
will need to support a variety of desktop $$$$ $$$ COST clients. Training is required for new features (Help Desk etc.) and need to keep track of new features. Need to evaluate true costs and risks e.g. underestimation of migration effort SaaS Subscription (inexperienced Enterprise Deployments), $50/year relying on third-party to resolve system down issues, additional security and legal review etc.
27 Confidential VMware Zimbra
Zimbra delivers simple pricing and low TCO
Reduce purchasing time with predictable costs by user
Reduce internal support costs with controlled and planned releases
Maximize your budget
For Zimbra’s Service Providers http://www.zimbra.com/partners/zimbra_service_providers.html
28 Confidential DEMO Zimbra and Deploying Zimbra appliance Single Node supporting! ~5000 users Embedded High Availability Embedded Fault Tolerance
! 29 Confidential VMware Zimbra
Zimbra Delivers
Leverages existing infrastructure investments
Easy to deploy and maintain a high level of service with a software virtual appliance option and web-based administration
Best-in-class browser-based email and collaboration client
Open platform with rich application integration (Zimlets)
Simple pricing with low total cost of ownership
30 Confidential Zimbra Customer Testimonials
“We focused on the TCO—that is, the lifetime cost, not just the purchase cost of the application—and Zimbra emerged as the consensus choice.”
“…selected VMware Zimbra because it is a web-based application… being able to access it anywhere, anytime was critical…We looked at replacing that [older version of Microsoft Exchange] as the first step but it was a very expensive proposition to upgrade… [Microsoft Exchange] didn’t meet our model, our access 24/7 model…Zimbra met those needs and the pricing was very attractive as well.”
“Our users love the web interface... some because of the added Zimlet functionality… some because the search is extremely fast… resource scheduling is so much easier.”
31 Confidential Next Steps and Additional Information
§ Next Steps • Attend One of Our Weekly Product Demos http://info.zimbra.com/ZimbraProductDemosSignUp.html • Download a 60-Day FREE Trial http://www.zimbra.com/products/download_network.html • Contact Us with Your Questions http://www.zimbra.com/about/contact_us_form.php
§ More Information on VMware Zimbra • VMware Zimbra Website http://www.vmware.com/products/zimbra/overview.html • Datasheet http://files.zimbra.com/website/docs/Zimbra%20Collaboration%20Server%20Data%20Sheet.pdf • Case Studies http://www.vmware.com/a/customers/product/20/VMware+Zimbra http://www.zimbra.com/learn/customer-stories.html • Zimbra Demo http://www.zimbra.com/demos/zimbra_tour/iframe.html • Zimlet Gallery (Zimlets) http://gallery.zimbra.com/
32 Confidential Thank you
33 Confidential