July 2018

Youngsoo Kim (Curriculum Vitae)

ADDRESS

Information Systems and Quantitative Sciences Area Phone: (806)-834-8726

Jerry S. Rawls College of Business Administration Email: [email protected] Texas Tech University 703 Flint Ave, Lubbock, Texas 79409

ACADEMIC POSITION 2018 – Pres. Assistant Professor, Texas Tech University 2009 – 2018. Assistant Professor, Singapore Management University 2007 – 2009. Post-doctoral researcher, National University

EDUCATION Ph.D., in Information Systems, H. John Heinz III College, Carnegie Mellon University, 2007 Thesis: Four Essays on IT-Mediated Phenomena: IT Knowledge Management, Mobile Telecommunication, and E-Commerce Thesis Committee: Ramayya Krishnan (Chair), Rahul Telang, William B. Vogt. William W. Cooper Doctoral Dissertation Award for Best Thesis in Management or Management Science M.Sc., in Management Engineering, Korea Advanced Institute of Science and Technology, 1999 B.Sc., in Industrial Management, Magna Cum Laude, Korea Advanced Institute of Science and Technology, 1997

RESEARCH INTERESTS Research Areas Network and Communication Analytics; Online Market and Activities; Learning Process and Performance Dynamics; Economics of IS Research Methods Business and Data Analytics; Econometric Analysis; Structural Modeling; Probability Modeling; Dynamic Clustering; Machine Learning; Statistical Pattern Recognition

JOURNAL PUBLICATION

1. Youngsoo Kim and Ramayya Krishnan (2018), “The Dynamics of Online Consumer’s Response to Price Promotion,” Information Systems Research, Forthcoming. 2. Youngsoo Kim and Ramayya Krishnan (2015), “On Product-level Uncertainty and Online Purchase Behavior: An Empirical Analysis,” Management Science, 61(10), 2449-2467. 3. Youngsoo Kim, Ramayya Krishnan and Linda Argote (2012), “The Learning Curve of Knowledge Workers in a Computing Call Center,” Information Systems Research, 23(2), 887-902.

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4. Youngsoo Kim, Rahul Telang, William B. Vogt and Ramayya Krishnan (2010), “An Empirical Analysis of Mobile Voice and SMS service: A Structural Model,” Management Science, 56(2), 234- 252.

WORKING PAPERS

5. Ho Kim, Reo Song and Youngsoo Kim, “Free-to-paid transition of online content providers: The U.S. newspapers’ paywall rollout” 6. Youngsoo Kim, “Online Consumer’s Market Basket: Temporal Dynamics and Long-Run Trend” 7. Youngsoo Kim, “Purchase Timing at An Online Shopping Mall” 8. Qian Tang, Mei Lin and Youngsoo Kim, “Showrooming vs. Competing: The Roles of Product Assortment and Price” 9. Zhuolun Li, Youngsoo Kim, Gwangjae Jung and Robert John Kauffman, “Fixed and Mobile Broadband Bandwidth Choices in Singapore: How did Smartphone Adoption Transform This Service Market?” 10. Youngsoo Kim, “Trajectory-Based Online Consumer Segmentation” 11. Youngsoo Kim and Kyungsub Stephen Choi, “Twitter, More for Online Friends or Offline Friends?” 12. Youngsoo Kim, “The Learning Curve of Taxi Drivers: Odds-on Combat against Uber” 13. Youngsoo Kim., “The Communication in A Social Networking Site (SNS) and Its Dynamics”

RESEARCH IN PROGRESS

14. Youngsoo Kim and Lingxiao Jiang, “The Knowledge Accumulation and Transfer in Open-Source Software (OSS) Development” 15. Youngsoo Kim, Qian Tang and Mei Li, “How Does a Nearby Offline Superstore Opening Affect Consumers’ Online Buying Behavior?” 16. Qiuhong Wang, Youngsoo Kim, Chen Xi, “Do Physicians’ Free Online Healthcare Consultations Pay Off?: It Depends on Their Specialty and Online Reputation” 17. Youngsoo Kim and Gwangjae Jung, “Activities and Real Money Spending in Online Games” 18. Youngsoo Kim, Felicia Natali, Feida Zhu and Eepeng Lim, “Investigating the Influence of Offline Friendship on Twitter Networking Behaviors” 19. Jin Li, Zhiling Guo, Youngsoo Kim and Robert J. Kauffman, “Understanding Cable TV Viewing Behavior” 20. Youngsoo Kim, Noi Sian Koh, Nan Hu and Srinvas K. Reddy, “The Dynamics of the Buzz: How Do Online Reviews Change Over Time?”

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PAPERS IN CONFERENCE AND WORKSHOP PROGRAM

1. Ho Kim, Reo Song and Youngsoo Kim (2017), “Factors Affecting Free-to-Paid Transition Effects of Online Content Providers: An Empirical Analysis of U.S. Newspapers’ Paywall Rollout,” American Marketing Association (AMA) Conference, San Francisco, CA, August 4-6.

2. Ho Kim, Reo Song and Youngsoo Kim (2017), “Free-to-paid transition of online content providers: The U.S. newspapers’ paywall rollout,” INFORMS Marketing Science Conference, Los Angeles, CA, June 7-10. 3. Kyungsub Stephen Choi and Youngsoo Kim (2017), “Easing Cross-Border Communication: Mobile- mediated Communication and Its Framework,” Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI, January 4-7. 4. Ho Kim, Reo Song and Youngsoo Kim (2016), “Free-to-paid transition of online content providers: The U.S. newspapers’ paywall rollout,” Workshop on Information Technology and Systems (WITS), Dublin, Ireland, December 15-16. 5. Youngsoo Kim (2016), “Knowledge sharing in taxi transportation,” INFORMS Annual Meeting, Nashville, TN, November 13-16. 6. Youngsoo Kim, Kyungsub Stephen Choi and Felicia Natali (2016), “Extending the network: The influence of offline friendship to Twitter network,” Americas Conference on Information Systems (AMCIS), San Diego, CA, August 11-14. 7. Youngsoo Kim, Felicia Natali, Feida Zhu and Eepeng Lim (2016), “Investigating the Influence of Offline Friendship on Twitter Networking Behaviors,” Hawaii International Conference on System Sciences (HICSS), Koloa, HI, January 5-8. 8. Qian Tang, Mei Lin and Youngsoo Kim (2015), “Showrooming vs. Competing: The Roles of Product Assortment and Price,” Workshop on Information Systems and Economics (WISE), Dallas, TX, December 12-13. 9. Youngsoo Kim and Gwangjae Jung (2015), “Online Activities in Virtual World and Money Spending in Real World,” INFORMS Annual meeting, Philadelphia, PA, November 1-4. 10. Youngsoo Kim (2015), “Online Consumers' Channel Choice between Online and Offline,” INFORMS Marketing Science Conference, Baltimore, MD, June 16-20. 11. Youngsoo Kim and Lingxiao Jiang (2015), “The Knowledge Accumulation and Transfer in Open- Source Software (OSS) Development,” Hawaii International Conference on System Sciences (HICSS), Kauai, HI, January 5-8. 12. Youngsoo Kim (2014), “The Communication in A Social Networking Site (SNS) and Its Dynamics,” Workshop on Information Technologies and Systems (WITS), Auckland, New Zealand, December 17-19. 13. Youngsoo Kim and Lingxiao Jiang (2014), “The Learning Curves in Open-Source Software (OSS) Development Network,” International Conference on Electronic Commerce (ICEC), Philadelphia, PA, August 5-6.

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14. Youngsoo Kim and Ramayya Krishnan (2014), “The Dynamics of Online Consumer’s Purchase Pattern: Hidden Markov Model,” INFORMS Marketing Science Conference (Invited session), Atlanta, GA, June 11-14. 15. Gwangjae Jung, Youngsoo Kim, and Robert J. Kauffman (2014), “How Can Substitution and Complementarity Effects be Leveraged for Broadband Internet Services Strategy?” Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI, January 5-8. 16. Youngsoo Kim (2013), “Understanding Online Consumer’s Inter-Purchase Time,” INFORMS Conference on Information Systems and Technology (CIST), Minneapolis, MN, October 5-6. 17. Youngsoo Kim (2013), “The User’s Communication Patterns on A Mobile Social Network Site,” Social Network Analysis-Knowledge Discovery and Data Mining (SNA-KDD), Chicago, IL, August 6. 18. Youngsoo Kim (2013), “The User’s Communication Patterns on A Social Network Site,” Business. Consumer and Social Insights (BCSI), Singapore, August 2-4. 19. Youngsoo Kim (2013), “When Do Consumers Purchase Online?: Based on Inter-Purchase Time,” Pacific Asia Conference on Information Systems (PACIS), Jeju, , June 18-22. 20. Youngsoo Kim and Ramayya Krishnan (2011), “Trajectory-Based Consumer Segmentation and Product Recommender System in the Online Market,” INFORMS Marketing Science Conference, Houston, TX, June 9-11. 21. Youngsoo Kim (2010), “The Learning Curve of Taxi Drivers in an Urban Area: An Empirical Analysis,” INFORMS Annual meeting, Austin, TX, November 7-10. 22. Youngsoo Kim, Noi Sian Koh, Nan Hu and Srinvas K Reddy (2010), “The Dynamics of the Buzz: How do online reviews change over time?” INFORMS Marketing Science Conference (Invited session), Cologne, , June 16-19. 23. Youngsoo Kim and Ramayya Krishnan (2008), “The Development of Recommender System Based On Trajectory Analysis,” Statistical Challenges in Electronic Commerce Research (SCECR), New York, NY, May 18-19. 24. Youngsoo Kim and Ramayya Krishnan (2007), “Trajectory-based Consumer Segmentation and Product Positioning in Online Markets,” International Symposium of Information Systems (ISIS), Hyderabad, India, December 21-23. 25. Youngsoo Kim, Ramayya Krishnan and William B. Vogt (2007), “On Product-level Uncertainty and Online Purchase Behavior: An Empirical Analysis,” Workshop on Information Systems and Economics (WISE), Monteal, Canada, December 8-9. 26. Youngsoo Kim, Rahul Telang, William B. Vogt and Ramayya Krishnan (2007), “Empirical Analysis of Mobile Voice and SMS service: A Structural Model,” International Conference on Information Systems (ICIS), Montreal, Canada, December 9-12. 27. Youngsoo Kim and Ramayya Krishnan (2007), “Online Shoppers’ Purchasing Pattern: Group-based Trajectory Analysis,” Statistical Challenges in Electronic Commerce Research (SCECR), Stamford, CT, May 19-20.

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28. Youngsoo Kim, Ramayya Krishnan and Linda Argote (2005), “The Learning Curve of Knowledge Workers in a Computing Call Center,” INFORMS Annual meeting, San Francisco, CA, November 13-16.

TEACHING INTEREST AND EXPERIENCE Teaching Interest: Data Analytics (covering Statistics, Econometrics, Probability Modeling, Clustering, Prediction/Recommendation, Pattern Recognition, Machine-Learning and Data Mining) Business Analytics (covering Applied Economics, Applied Econometrics and Machine-based Method) Business Intelligence; Network Analysis; Spreadsheet Modeling

Teaching Experience (in TTU): Predictive Analysis, Graduate elective (Fall 2018) Data Mining, Undergraduate core (Spring 2019)

Teaching Experience (in SMU): Foundations for Data Analytics, Graduate elective (Fall 2015, Fall 2016) Computer as an Analysis Tool, Undergraduate core (Fall 2009, Fall 2010, Fall 2011, Fall 2012, Fall 2013, Fall 2014, Fall 2015, Fall 2016) IS Application Project, Undergraduate core (Fall 2013, Fall 2014) Guided Research for Information Systems, Undergraduate elective (Fall 2013)

TA Experience (in CMU): Applied Econometrics, Applied Economic Analysis, Telecommunications Management, Electronic Commerce, Decision Making Under Uncertainty, Organizational Management

PROFESSIONAL EXPERIENCE 1999 –2002 Associate Manager, Power Korea 21, Seoul, Republic of Korea 1998 –1999 Consultant, SAMSUNG SDS, Seoul, Republic of Korea

ACADEMIC ACTIVITIES Program Committee Member Workshop on Information Technology and Systems, International Conference on Electronic Commerce, International Conference on Mobile Business, and Global Mobility Roundtable Associate Reviewer: International Conference on Information Systems, Pacific Asia Conference on Information Systems Reviewer: Management Science, Information Systems Research, MIS Quarterly, Journal of Management

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Information Systems, Journal of Industrial Economics, International Journal of Economics, International Conference on Information Systems, Hawaii International Conference on Information System Sciences, Pacific Asia Conference on Information Systems, INFORMS Conference on Information Systems and Technology, Workshop on Information Technology and Systems.

DISTINCTION, FELLOWSHIPS, HONORS AND AWARDS William W. Cooper Doctoral Dissertation Award in Management or Management Science Full Scholarship (Tuition and Stipend) at Carnegie Mellon University Full Fellowship (Master), in Management Engineering, KAIST Graduation with Magna Cum Laude from KAIST: graduated Magna Cum Laude in three years from the KAIST four-year undergraduate course KAIST Honors Scholarship in recognition of high GPA Full Fellowship (Bachelor), in Industrial Management, KAIST

REFERENCES

Dr. Ramayya Krishnan W. W. and Ruth. F. Cooper Professor of Management Science and Information Systems H. John Heinz III College, Carnegie Mellon University 5000 Forbes Avenue, Pittsburgh, PA 15213-3890 Phone: 412-268-2174 E-mail: [email protected]

Dr. Rahul Telang Professor of Information Systems and Management H. John Heinz III College, Carnegie Mellon University 5000 Forbes Avenue, Pittsburgh, PA 15213-3890 Phone: 412-268-1155 E-mail: [email protected]

Dr. Michael D. Smith Professor of Information Technology and Marketing H. John Heinz III College, Carnegie Mellon University 5000 Forbes Avenue, Pittsburgh, PA 15213-3890 Phone: 412-268-5978 E-mail: [email protected]

Dr. Linda Argote David M. and Barbara A. Kirr Professor of Organizational Behavior and Theory Tepper School of Business, Carnegie Mellon University 5000 Forbes Avenue, Pittsburgh, PA 15213-3890 Phone: 412-269-3683 E-mail: [email protected]

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