Hosting in Service/solution Hosting services include a wide range of individual services, and can be used as a full solution or separately. These services include: server housing (in which the data centers ensure the conditions for the operation of servers), software and application hosting, administration and maintenance of software applications, administration of operating systems and databases (ensuring uptime, confi guration, maintenance and back-up of the database engine), rental and sale of serv- ers and system software, security solutions (fi rewall, VPN and anti-virus software), and data back-up. MicroLink has subsidiaries in and . In addition, MicroLink is extremely active and successful at the moment, provid- ing export services to the Russian market.

Benefi ts n Unique set of services. The hosting service takes care of the network, hardware, operating systems, databases and application servers. It provides boot up, administration, confi guration and monitoring; software patching; data back-up; security services etc. It guarantees that the system operates. n Tier 4 Class Data Centers. Data Centers ensure the conditions for the operation of servers and security issues, including access control systems, an optimum server operating environment, guaranteed power supply, automatic gas-based fi re suppression system etc. n Great connection lines to Estonia – as MicroLink Eesti belongs to the TeliaSonera group n Legislation of the European Union (privacy and security). n Great back-up location for data and applications. References Ministry of Finances, Labor Market Board, City Government, Ministry of Internal Affairs, Minis- try of Social Affairs, Regio, EMT, Elion etc.

History, Facts and Future Development MicroLink Eesti has one of the biggest and best teams of specialists in the Baltic states, at the disposal of clients, and we use the best technologies. We have offered IT services since 1991. MicroLink is the only IT enterprise in Estonia with separate support teams for different technologies. MicroLink has four data centers and one of the biggest system administration departments in the Baltic States.

Technologies Support teams for Sun, HP, Microsoft, Oracle and Java technologies, Unix and Linux operating systems and Wicom’s call centre systems. Thorough knowledge and years of experience of hardware technolo- gies: Sun, HP, IBM and Dell servers. Operating systems: Sun Solaris, Red Hat Linux, HP-UX, Microsoft Windows server and workstation versions – MicroLink is one of the Microsoft Golden Partners. Micro- soft technologies: Active-Directory, fi le and print servers, Exchange groupware, Sharepoint, Small Busi- ness Server, SMS etc. Java application servers: Oracle iAS, Bea WebLogic, Tomcat and IBM WebSphere. Databases: Oracle databases, MS-SQL, MySQL and PostgreSQL.

Budget and Price Depending on project scope (must be agreed upon separately).

Partners and software development experience MicroLink Estonia is the largest provider of IT services in Estonia, with a staff of 200 experts in their fi eld. Established in 1991, MicroLink has years of experience in offering IT services to our clients. All MicroLink services meet the requirements of the quality management standard ISO 9001:2008, ensur- ing high quality and transparency in rendering our services.

Contact: Republic of Estonia OLEG SHVAIKOVSKY Population – 1,34 million 2 Sales Director Area – 45,228 km Tel: (+372) 650 1700 [email protected]