Fujitsu World Tour 2017 shaping tomorrow with you
Fujitsu North America Technology Forum 2017
Intel Inside®. Powerful Productivity Outside.
0 Copyright 2017 FUJITSU Hyper-connected Business
Stafford Bond, Fujitsu Digital Mike Lackey, SAP Nabil Lodey, GlobeRanger
Intel Inside®. Powerful Productivity Outside.
1 Copyright 2017 FUJITSU Digital Waves
4th Wave AI and Robotics Knowledge & automation 3rd Wave The Internet of Things Convergence of physical & digital – 100bn (2021) 2nd Wave The Mobile Internet 1st Wave Real-time, anywhere – 10bn (2010) The Internet Connected, online – 1bn (2000) Online consumer business Hyperconnected World A huge impact to every industry
2 © Copyright 2017 FUJITSU Organizations face a dilemma
Intel Inside®. Powerful Productivity Outside. Creative Destruction Whips through Corporate America, Innosight
3 Copyright 2017 FUJITSU Be in control of your destiny
A future where digital technology is…
Overwhelming Empowering Technology is Technology is connected but not connected and human centric human centric
Undeveloped Uneven Technology is not Technology is connected nor is human centric human centric but not connected
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4 Copyright 2017 FUJITSU Big opportunities
“$2.5m spent per minute on IoT in 2016” Gartner
“Consumer IoT devices will reach 3 billion in the next 4 “By 2021, 1 million devices years, industrial IoT devices will be connected every will reach 100 billion” single hour” Gartner Gartner Intel Inside®. Powerful Productivity Outside. Growth within: A circular economy vision for a competitive Europe, McKinsey
5 Copyright 2017 FUJITSU Big challenges
Efficiency Services Congestion avoidance, Ecology
Vehicle Services Fees & Charges Diagnostics, servicing, Road using, taxes, upgrades, telemetry insurance
Social Collaboration Information Services Ride sharing, car Connected car Entertainment, sharing, taxi driving navigation, fuel/energy location Safety Health monitoring, autonomous driving Intel Inside®. Powerful Productivity Outside.
6 Copyright 2017 FUJITSU Why become a hyper-connected business?
. Better understanding of individual customers Customer . Maximizing Customer Intimacy Experience
. From goods-selling to service-provision . Empowerment of . Fast value realization to employees Business model meet individual Operational . Autonomous operation transformation customer’s need Excellence (Mass customization)
. Intelligence in product and service Product . Co-creation of
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7 Copyright 2017 FUJITSU Which approach to hyper-connectivity are you taking?
Digital Project Digital Business Digital Arenas Apply digital to a Apply digital to the heart of Co-create greater value with partners function or a product and business service
Idea
Digitalized Mobile IoT Product or Service Digital Mobility Quality of Life Cloud Business Analytics Evaluation Digital Prototype Platform Technology Customer Interface Security AI
Trial
Operation Marketing Safety
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8 Copyright 2017 FUJITSU The future: The hyper-connected API economy
Product and Service
Digital Business Platform
API
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9 Copyright 2017 FUJITSU Embracing hyper-connectivity: Sliding Doors
Now think about your organization; Run through four hyper-connectivity adoption scenarios 1. No interest in becoming a hyper-connected business 2. Adopting hyper-connectivity solutions in small unrelated projects (Digital Projects) 3. Integrating hyper-connectivity into the DNA of the organization (Digital Business) 4. Adopting Digital Arenas and considering the API economy (Digital Arenas) Roll forward 5 years What is your prediction of the outcome?
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10 Copyright 2017 FUJITSU My predictions
Scenario 1 – Financial Performance Customer Experience Financial Performance Customer Experience Scenario 2 –
Do Nothing Revenue declining Customer satisfaction Revenue flat Customer satisfaction Digital Project
Cost base increasing Customer Expectations Cost base flat Customer Expectations
Organization Innovation Organization Innovation
Engineering culture Product innovation Engineering culture Product innovation
Redundancies New revenue streams Stagnant New revenue streams
Scenario 3 – Financial Performance Customer Experience Financial Performance Customer Experience Scenario 4 –
Digital Business Revenue growth Customer satisfaction Revenue growth Customer satisfaction Digital Arenas
Cost base decreasing Customer Expectations Cost base decreasing Customer Expectations
Organization Innovation Organization Innovation
Customer centric Product innovation Customer centric Product innovation culture culture Intel ExpansionInside®. / recruiting New revenue streams Expansion / recruiting New revenue streams Powerful Productivity Outside.
11 Copyright 2017 FUJITSU Digitizing manufacturing with IoT and Industry 4.0
Mike Lackey, Global VP of Digital Manufacturing March 09th, 2017 INTERNAL
Digital Supply Chain, powered by SAP Leonardo Digital Transformation Impact
Business Processes
Business Models Work Environment
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 13 Public Business Model, Change
Customer satisfaction Competitive advantage Higher profit
Higher uptime and productivity
Lower Risk, through predictive maintenance. Fix it before it break
Flexibility Through pay per use
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 14 Public Business Model, Change
Customer satisfaction Competitive advantage Higher profit
Higher uptime and productivity
Lower Risk, through predictive maintenance. Fix it before it breaks
Flexibility Through pay per use
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 15 Public Business Process, Change
Customer satisfaction Better performance Optimized Service
8%-10% Reduction in maintenance costs
Improved Reliability and availability of trains
Higher Passenger satisfaction thanks to more reliable services
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 16 Public Business Process, Change
Customer satisfaction Better performance Optimized Service
Condition reporting Best performing
Remote support Reliability and availability of engines
Trend analysis Predictive Maintenance
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 17 Public Work Environment, Change
Reduce costs Improve productivity High quality
Role Expansion Work across disciplines, design and manufacture smart products
Process Change Collaboration, Networking
Business Modell Customer Centricity
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 18 Public Digital Manufacturing Linking the physical world to the digital world
Physical World Business World Digital World
Digital Twin Vending DCS/PLC Auto Chemicals Machine General Ledger “As Designed” Procure to Pay Order to Cash
Engineer to Order “As Built” LIMS/Inspection/ CPG Configure to Order Sensors Weigh Scales Equipment Testing Make to Stock Inventory Controls Costing “As Maintained” CRM SRM Materials ¥ “Performance” Robots CNCs Engine Batteries € £ $
Motors Drinks Pumps AGVs
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 19 Trends Impacting Connected Manufacturing Internet of Things and Industry 4.0 SAP Connected Manufacturing runs industrial IoT with Industry 4.0 scenarios
Internal INDUSTRIAL scenario External scenario
Internet of Things
» All industries » All things and devices ERP (PLM, PP) Industry 4.0 » Manufacturing industries » Ubiquitous
MES » OT-IT convergence » Personalized
Systems, things, and devices SCADA / HMI » on the shop floor
Machine Layer SMART Industrial THINGS & DEVICES Trends Impacting Connected Manufacturing Internet of Things and Industry 4.0 SAP Connected Manufacturing runs industrial IoT with Industry 4.0 scenarios
Internal INDUSTRIAL scenario External scenario
SAP Solutions for Industrial IoT Internet of Things SAP Connected Manufacturing » SAP Manufacturing Execution on HANA » All industries » SAP Manufacturing Integration and Intelligence on HANA SAP Plant Connectivity » All things and devices » ERP (PLM, PP) Industry 4.0 » Manufacturing industries » Ubiquitous SAP Solutions for External IoT SAP HANA Cloud Platform MES » OT-IT convergence » Personalized » SAP HANA Cloud Platform (HCP) » Systems, things, and devices SCADA / HMI » SAP IoT Connector on the shop floor » SAP Plant Connectivity Machine Layer SMART Industrial THINGS & DEVICES SAP Digital Manufacturing Industrial IoT
Distributed Manufacturing Network S/4 HANA Asset Intelligence OEM Cloud Enterprise Management Network (Mindsphere)
Connected Manufacturing
SAP ME SAP ME SAP QIM » Business Context » Multiple vendors SAP MII SAP CAMS » OEE, Energy Management SAP MII » Multiple machines SAP PCo SAP OEE SAP PCo SAP Leonardo, Connecting Things with People and Processes
Digital Supply Chain SAP Leonardo (Business Process View) (“Things” View)
• Digital Business Planning • Connected Products Industry view • Digital Response & Supply • Connected Assets
• Digital Logistics • Connected Fleet
• Digital Product Innovation SAP • Connected Infrastructure Leonardo • Digital Manufacturing • Connected Markets Portfolio • Digital Operations • Connected People
Line of Technology Business view view
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 23 Public SAP Leonardo & Digitizing Business: The Big Picture
Supply Manu- After Sales Procurement R&D Chain Logistics Sales PROCESSES facturing Service Planning
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 24 SAP Leonardo & Digitizing Business: The Big Picture
UI Layer (SAP Leonardo Bridge) PEOPLE
Enterprise Management – The Digital Core
FROM After Sales R&D Manufacturing Service PROCESSES Sales TO NETWORKS Procurement Logistics Supply Chain Planning NEW BUSINESS MODELS
SAP Leonardo Apps
Network Log. Hub Connected Goods Track & Trace Connected Mfg. Vehicle Insights Predictive Main. Asset Intelligence Network
SAP Leonardo Edge SAP Leonardo Foundation Computing SAP Cloud Platform / SAP HANA Platform
Things / Physical Layer
PRODUCTS
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 25 Integrate Operations with Digital Manufacturing
Connect Transform Reimagine Your Global Plant Network Manufacturing Operations Business Models
Connect to people & things Deliver Real Time KPIs
• Enterprise Systems
Improve Asset Efficiency • Manufacturing Systems
• Automation and Control SAP HANA Manage Energy SAP HANA • Shop Floor Workers Platform Top Floor • Management Embed Track and Trace
Shop • Sensors, Machines, RFID Floor Tags, Scanners, Printers Drive Cost, Quality, and Overall Performance
Monitor and send real-time alerts to and SAP Manufacturing SAP Manufacturing SAP Manufacturing from intelligent devices Extend Your Product Networks The GlobeRanger Perspective
Key Market Trends Customer Challenges How to adopt IOT
1. Pace of Innovation 1. Monetization 1. Land/Expand
2. Data Driven Economy 2. Culture Change 2. Real time visibility
3. New business models 3. Ownership 3. Automation
4. The new “lean”? 4. Security 4. Analytics
5. Changing Demographic
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27 Copyright 2017 FUJITSU Connect the physical world to the virtual world i.e. “Anything to Everything”
This provides real-time end-to-end visibility of our customer’s business
Supply Chain WIP Warehouse Operations
Connected Supplier 1 Connected Factory Inward Goods Manufacturing Connected Warehouse WIP Outbound Goods Asset Tracking Supplier 2 Connected Factory Connected Machine Inbound Goods Inward Goods Connected Workers Real time putaway WIP Automate manual activity Outbound Goods Supplier 3 Connected Factory Outbound Goods Tool Tracking Inward Goods ERP Integration WIP Warehouse Management Outbound Goods
Which enables better decisions made based on accurate real time information. No missing or inaccurate data
Intel Inside®. Powerful Productivity Outside. Can then add analytics to optimise supply chain, reduce cost and open new revenue opportunities
28 Copyright 2016 FUJITSU Copyright 2017 FUJITSU GlobeRanger’s IOT Examples
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29 Copyright 2017 FUJITSU Key Take Aways
Develop an hyper-conncected business strategy focused on business value
Integrate it into the DNA of the IoT Analytics organization and establish the Mobile AI organizational units to maximize Human Centric the value it brings Innovation Choosing a partner who participates Cloud Security in a comprehensive eco-system is SDCI Integrated key Computing
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30 Copyright 2017 FUJITSU Intel Inside®. Powerful Productivity Outside.
31 Copyright 2017 FUJITSU