SOLUTION BRIEF Make Work Flow in the DevOps Value Stream

DevOps is a methodology that combines development (Dev) and software operations (Ops) teams and processes to accelerate and improve the quality of software delivery. As more IT organizations and development groups adopt the DevOps methodology, there is a growing need for solutions that integrate all of the technologies in the DevOps toolchain. The toolchain covers the full software lifecycle, from concept and planning through development, test, and release all the way through deployment and monitoring.

The cycle of and continuous feedback running through the DevOps toolchain is called the DevOps Value Stream. A new class of Value Stream Management (VSM) solutions is emerging to enable integration, management, and analysis of the DevOps toolchain. For IT teams, one of the biggest challenges in supporting the implementation of DevOps is aligning the disparate items in the toolchain with IT Service Management, IT Operations Management, and other well-established tools, processes, and standards.

cherwell.com © 2021 Cherwell Software, LLC. All Rights Reserved Cherwell Makes the Value Stream Flow

Cherwell Service Management can help you unite IT and development to provide greater visibility to business leaders, ensure consistent process flow and accelerate delivery. Cherwell enables you to bring DevOps, ITSM, and ITOM capability together via a single platform, enabling a simple and powerful approach to Value Stream Management.

Cherwell provides the capability to bring all the disparate parts of the DevOps toolchain together in a single solution seamlessly integrating tools that support the full development cycle (Plan, Code, Build, Test, Deploy, etc.) with our own solutions for Project and Portfolio Management, Discovery and Dependency Mapping, IT Operations Management, and our IT Service Management solution, which is PinkVERIFY™ certified on 11 ITIL® processes.

Cherwell’s commitment to no-code configuration and development puts the ability to manage your DevOps value stream directly into the hands of your IT team. Enabling IT technicians and administrators to manage the DevOps value stream ensures a consistent and reliable experience for developers, operations, and service management. And thanks to the simplicity of Cherwell’s licensing model, you don’t have to purchase a separate “DevOps solution” to manage the value chain. The Cherwell CORE platform, ITSM, ITOM, and PPM solutions provide the framework from which you can easily develop and implement a Value Stream Management solution tailored to the specific needs of your organization.

cherwell.com © 2021 Cherwell Software, LLC. All Rights Reserved DevOps Capabilities and Features

Cherwell provides both a platform providing insights and controls for your DevOps infrastructure and a framework to make DevOps, ITSM, and ITOM work together symbiotically. Cherwell provides a full set of tools and capabilities to enable you to craft a value stream management solution aligned with your organization’s development and operational goals.

Omni-Channel self service engagement to ease Automation engine to provide consistent end-to-end interactions throughout the DevOps process. workflows and bridge any gaps in the value stream.

Dashboards/analytics to check status, track progress, Discovery and Dependency Mapping (DDM) and and manage the full DevOps process flow. AI Ops support.

Project and Portfolio Management to enable Fully synchronized CMDB (configuration management idea intake and review, demand assessment, and database) and SACM (service asset configuration resource management. management) support.

Accelerated, compliant, and DevOps-friendly Change Management and . Simple, powerful integration including bi-directional synchronization between Cherw