Social Dialogue Interventions: What Works and Why? Lessons Learned from a Synthesis Review 2013–2016 September 2017
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Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 September 2017 EVALUATION Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 review Lessons learned from a synthesis why? and works Social dialogue interventions: What OFFICE BIT Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 September 2017 EVALUATION OFFICE International Labour Office • Geneva Copyright © International Labour Organization 2017 First published 2017 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention. Never- theless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to ILO Publications (Rights and Licensing), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email: [email protected]. The International Labour Office welcomes such applications. Libraries, institutions and other users registered with a reproduction rights organization may make copies in accordance with the licences issued to them for this purpose. Visit www.ifrro.org to find the reproduction rights organization in your country. Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 / International Labour Office, Evaluation Office – Geneva: ILO, 2017. ISBN: 978-922-129864-9 (print) ISBN: 978-922-129865-6 (web pdf) International Labour Office. Evaluation Office. 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This publication was produced by the Document and Publications Production, Printing and Distribution Branch (PRODOC) of the ILO. Graphic and typographic design, layout and composition, printing, electronic publishing and distribution. PRODOC endeavours to use paper sourced from forests managed in an environmentally sustainable and socially responsible manner. Code: DTP-JMB-REPRO-DISTR PREFACE This report is prepared in advance of the recurrent discussion on the strategic objective of social dialogue and tripartism, which will take place at the 107th Session of the International Labour Conference. The International Labour Organization (ILO) Evaluation Office (EVAL) launched this study in response to the request of ILO constituents that recurrent reports should contribute to this process by presenting results and lessons learned from selected evaluations and relevant ILO publications in the social dialogue domain. The review was carried out under EVAL’s supervision by a research team coordinated by Maurizio Curta- relli, which included himself, Raquel de Luis, Angeli Jeyarajah and Maryam Shater Jannati of the Policy and Research Division at Ecorys UK; Kari Hadjivassiliou of the Institute for Employment Studies; and counted on the support of Elizabeth Tubito of the Policy and Research Division at Ecorys UK. The report has benefited from input from several units and individuals inside the ILO, whom I would like to thank: The Governance and Tripartism Department (GOVERNANCE), the Bureau for Workers’ Acti- vities (ACTRAV), the Bureau for Employers’ Activities (ACT/EMP), the Sectoral Policies Department (SECTOR), the Social Dialogue and Tripartism Unit (DIALOGUE), and the Fundamental Principles and Rights at Work Branch (FUNDAMENTALS). A special thanks is also due to Patricia Vidal Hurtado, ILO Evaluation Officer, for her continuous support and inputs throughout the project. Guy Thijs Director ILO Evaluation Office iii CONTENTS Preface . iii List of abbreviations . vii Executive summary............................................................. ix 1. Introduction . 1 1.1. Introduction and structure of the report ........................................ 1 1.2. Context for the review . 1 1.3. Aims and objectives of the review ............................................ 3 1.4. Methodology of the review . 5 1.5. Limitations .............................................................. 5 2. Recent ILO social dialogue interventions . 7 2.1. Introduction . 7 2.2. Key Conventions and Recommendations in the area of social dialogue . 7 2.3. Social dialogue and ILO strategy............................................. 8 2.4. What type of interventions? ................................................. 10 2.4.1. Employment, skills development and youth................................ 10 2.4.2. Social dialogue and social protection interventions .......................... 13 2.4.3. Social dialogue as a strategic objective . 21 2.4.4. Standards and fundamental principles and rights at work . 29 2.4.5. Social dialogue and Decent Work Country Programmes ...................... 35 2.4.6. Joint EC–ILO interventions . 38 2.5. Recent ILO social dialogue interventions: A summary ............................ 41 3. What works and why......................................................... 43 3.1. Introduction . 43 3.2. What works?............................................................. 43 3.2.1. Outcomes and impact ................................................. 43 v Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 3.2.2. Synergies . 55 3.2.3. Sustainability . 59 3.2.4. Gender equality . 61 3.3. For whom? . 63 3.4. Why? . 64 3.4.1. Enabling and success factors for social dialogue ............................ 64 3.4.2. Challenges and inhibiting factors ........................................ 74 3.5. What works and why: A summary ............................................ 81 4. Conclusions................................................................. 85 ANNEXES ANNEX 1: Detailed methodology . 89 ANNEX 2: Research tools . 97 ANNEX 3: Documents screened and analysed for review ................................. 99 ANNEX 4: Terms of Reference . 143 TABLES TABLE 1. Operational definitions................................................... 4 TABLE 2. Summary table – Success factors........................................... 81 TABLE 3. Summary table – Challenges .............................................. 82 BOXES BOX 1. ILO Strategic Policy Framework 2010–15 ................................... 9 BOX 2. Organizing workers in the informal economy: An ILO ACTRAV Policy Brief . 23 BOX 3. Collective agreements and innovative approaches as tools for the protection of domestic workers..................................................... 46 BOX 4. The Better Work Programme .............................................. 57 BOX 5. Gender equality, social dialogue and decent work in ILO interventions............. 63 BOX 6. A decentralized approach to social dialogue: The example of Colombia . 74 BOX 7. Political context as an inhibiting factor to promoting Fundamental Principles and Rights at Work – The case of Egypt . 79 vi LIST OF ABBREVIATIONS ACT/EMP ILO Bureau for Employers’ Activities ACTRAV ILO Bureau for Workers’ Activities ASEAN Association of Southeast Asian Nations ASEAN TRIANGLE Tripartite Action to Enhance the Contribution of Labour Migration to Growth and Development in ASEAN COHEP Consejo Hondureño de la Empresa Privada CPO Country Programme Outcomes DIALOGUE Social Dialogue and Tripartism Unit DWCP Decent Work Country Programme EC European Commission EESE Enabling Environment for Sustainable Enterprise EPZ Export Processing Zone EU European Union EVAL ILO Evaluation Office FPRW Fundamental Principles and Rights at Work FUNDAMENTALS Fundamental Principles and Rights at Work Branch GENDER ILO Bureau for Gender Equality GMS Greater Mekong Subregion GMS TRIANGLE Tripartite Action to Protect Migrant Workers Within and from the GMS from Labour Exploitation GOVERNANCE ILO Governance and Tripartism Department GSC Global Supply Chain ICT Information and Communications Technology ILO International Labour Organization ILS International Labour Standards MOMM Ministry of Manpower and Migration MSME Medium Small and Micro Enterprise NEP National Employment Policies NGO Non-Governmental Organization vii Social dialogue interventions: What works and why? Lessons learned from a synthesis review 2013–2016 OSH Occupational Safety and Health PAMODEC Project to Support the Implementation of Fundamental Principles and Rights at Work RMG Ready-Made Garment SECTOR ILO Sectoral Policies Department SPF Strategic Policy Framework SURAC Sub-Regional Advisory Committee SWOT Strengths, Weaknesses, Opportunities and Threats TACKLE Tackling Child Labour through Education TC Technical Cooperation ToR Terms of Reference TVET Technical and Vocational Education