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												Annual Review
ANNUAL REVIEW YEAR 2020 EDITORIAL TABLE OF Our product portfolio covers all THE BEGINNING OF A NEW YEAR AND A accommodation and catering areas, CONTENT including background works. Thereby, NEW ERA FOR OUR INDUSTRY our customers can outsource all interior areas to one single trusted turnkey provider. We have developed a new maintenance concept that release our customers from unnecessary hassle Looking at the prospects in the our customers with the acute problems ALMACO IN BRIEF beginning of the year, we were they were, and still are, facing. The and responsibility. In the beginning counting on a year of growth, both first step was to sit down together to of May, ALMACO launched a new product category, Health and Sanitation Our ID for the market and our company. work out new project plans and adapt Our products ALMACO had just opened a new office the scope of works, schedules, and solutions, to help our customers comply 4 in Germany and we had many large, delivery times to better correspond to to the new standards and regulations interesting projects under work and in the situation at hand. We were asked now being developed for the industry. the pipeline. But the whole world was to jump into a few projects last minute, During 2021 we will keep working on new innovations that meet both health in for a big surprise. We were rapidly where our help was needed. A few NEWS forced to recalibrate our plans, targets, projects were postponed or delayed, and sanitation, as well as environmental and short-term strategies. - 
												
												150 Club Rewards Programme
150 Club Rewards programme We have put together a wide range of benefits simply for being a 150 Club member including: Apartment holiday Monthly treats Claim a one week apartment holiday for 2 - choose between Free monthly treats to claim including: Spain or Tenerife - free to buy flights, meals transfers from n Paintball day for 2 anywhere you like - all you pay is £10 p&p. n 8 craft beers n £25 Activity Voucher Up to 95% on the things you need, and enjoy ... and much more n Theme parks including Alton Towers, Chessington, Legoland, Sea Life and more n Hotels, airport lounges and travel n Shopping in store* at their favourite shops including: Argos, Currys, Debenhams, Iceland, M&S, Sainsburys, Tesco - every day throughout the year n Cars, servicing, fuel and MOT’s n Activity days to enjoy with the family PLUS we find them the lowest prices on electricity, gas and telecoms * Requires an everyday shopping card - upgrade to Premier membership for only £6.99 Get more for your money on everything from groceries to fashion n 95% off magazine subscriptions n 30% off appliances from KitchenAid, Whirlpool, Hotpoint & Indesit n 4% off at Morrisons, Sainsburys and Tesco* n 20% off bikes Shop n 7% off your favourite holidays* * Upgrade to Premier Membership for GO Outdoors Ryman only £6.99 and receive an Everday Goldsmiths Schuh shopping card for these savings and the Gulliver’s Theme Parks Sea Life Aquarium London following: H Samuel Select Alton Towers Resort Halfords Semichem American Golf Hard Rock Cafe Shoe HQ Argos Harveys Shoe Zone Barclays - 
											
Ferrara Di Ferrara
PROVINCIA COMUNE DI FERRARA DI FERRARA Visit Ferraraand its province United Nations Ferrara, City of Educational, Scientific and the Renaissance Cultural Organization and its Po Delta Parco Urbano G. Bassani Via R. Bacchelli A short history 2 Viale Orlando Furioso Living the city 3 A year of events CIMITERO The bicycle, queen of the roads DELLA CERTOSA Shopping and markets Cuisine Via Arianuova Viale Po Corso Ercole I d’Este ITINERARIES IN TOWN 6 CIMITERO EBRAICO THE MEDIAEVAL Parco Corso Porta Po CENTRE Via Ariosto Massari Piazzale C.so B. Rossetti Via Borso Stazione Via d.Corso Vigne Porta Mare ITINERARIES IN TOWN 20 Viale Cavour THE RENAISSANCE ADDITION Corso Ercole I d’Este Via Garibaldi ITINERARIES IN TOWN 32 RENAISSANCE Corso Giovecca RESIDENCES Piazza AND CHURCHES Trento e Trieste V. Mazzini ITINERARIES IN TOWN 40 Parco Darsena di San Paolo Pareschi WHERE THE RIVER Piazza Travaglio ONCE FLOWED Punta della ITINERARIES IN TOWN 46 Giovecca THE WALLS Via Cammello Po di Volano Via XX Settembre Via Bologna Porta VISIT THE PROVINCE 50 San Pietro Useful information 69 Chiesa di San Giorgio READER’S GUIDE Route indications Along with the Pedestrian Roadsigns sited in the Historic Centre, this booklet will guide the visitor through the most important areas of the The “MUSEO DI QUALITÀ“ city. is recognised by the Regional Emilia-Romagna The five themed routes are identified with different colour schemes. “Istituto per i Beni Artistici Culturali e Naturali” Please, check the opening hours and temporary closings on the The starting point for all these routes is the Tourist Information official Museums and Monuments schedule distributed by Office at the Estense Castle. - 
												
												Canada Calling
QUARTERLY MAKING THE MOST OF TIME ASHORE SEPTEMBER 2015 CANADAMarco Polo at 50 CALLING CARIBBEAN What's new for winter VIETNAM CULTURAL CRUISING River and ocean When the destination really counts DISCOVER HIDDEN DEPTHS TO YOUR FAVOURITE DESTINATIONS SMALL-SHIP CRUISING FOR CURIOUS MINDS If your idea of a holiday is to discover the charms of the Mediterranean, then our small-ship cruises are for you. In Venice, Voyages to Antiquity offer an exclusive, private evening visit to St Mark’s Basilica with special lighting illuminating the spectacular mosaics. This is one example of our special events across the Mediterranean; we also provide guided shore excursions and an on-board lecture programme. So you can truly discover the hidden depths to your favourite destinations. WINNER REQUEST YOUR COMPLIMENTARY 2016 AWARDS MEDITERRANEAN BROCHURE VOYAGES TO ANTIQUITY 01865 410104 BEST FOR ADVENTURE VOYAGESTOANTIQUITY.COM Grand Canal, Venice ABTA No.Y2206 ABTA No.Y2206 VTA_Ad_Grand_Canal_120x280_v2.indd 1 02/09/2015 18:29 ABTA No.Y2206 editor's letter to the September issue of Cruise Ports & Destinations. Even in the short HELLO AND WELCOME space of time since our last issue, the world of cruising has seen all sorts of change, some good, some less so. The Gulf, for example, is making a massive comeback, with more and more lines basing ships there for winter, Thomson being the latest to announce a season of winter sun voyages for 2016/17. Cuba is still on a roll; in fact, if clients want to go there, a cruise may be the only way, as hotels are so full, which is good news for the cruise lines. - 
												
												Copyrighted Material
15_578634_bindex.qxd 8/9/05 3:29 PM Page 667 DESTINATION INDEX Note: This index is organized according to continents, oceans and seas. AFRICA See also Mediterranean ANTARCTICA general Abercrombie & Kent International, Inc., Clipper Cruise Lines, 204 493–495 Fred Olsen Lines, 504 Celebrity Cruise Lines, 180 freighters, 602 Clipper Cruise Lines, 203 Holland America Line, 310 Global Quest Journeys, 537 Orient Lines, 375 Hapag-Lloyd Cruises, 507 Princess Cruises, 383 Lindblad Expeditions, 568 Seabourn Cruise Line, 451 Orient Lines, 375 Silversea Cruises, 461 Princess Cruises, 383 specific locations Quark Expeditions, 570 Canary Islands, Fred Olsen Lines, 504 Radisson Seven Seas Cruises, 409 East, Global Quest Journeys, 537 ASIA. See also Orient Nile River general Abercrombie & Kent Abercrombie & Kent International, International, Inc., 493, 548 Inc., 493 Esplanade Tours, 548 Clipper Cruise Lines, 203 Mena House Oberoi Hotels, 549 Holland America Line, 310 Misr Travel, 548 Oceania Cruises, 366 Nabila Nile Cruises, 550 Radisson Seven Seas Cruises, 409 SonestaCOPYRIGHTED Cruises, 550 MATERIAL Seabourn Cruise Line, 450 North, Discovery World Cruises, 502 specific locations South, MSC Cruises, 513 India. See Indian Ocean West Middle East and Holy Land Kristina Cruises, 512 Costa Cruise Lines, 214 Travel Dynamics International, 525 Fred Olsen Lines, 504 ALASKA. See United States, Alaska Princess Cruises, 383 15_578634_bindex.qxd 8/9/05 3:29 PM Page 668 668 DESTINATION INDEX ASIA (continued) CANADA Radisson Seven Seas Cruises, 409 general Myanmar, Orient Express Cruises, American Canadian Caribbean Line, 545 143 Southeast Carnival Cruise Lines, 152 freighters, 602 Celebrity Cruises, 180 Princess Cruises, 383 Clipper Cruise Lines, 204 Seabourn Cruise Line, 450 Cruise North Expeditions Inc., 561 Star Clippers, Inc., 474 Cunard Lines, Ltd., 263 Norwegian Cruise Line, 335 ATLANTIC OCEAN. - 
												
												Carnival Corporation & Plc Orders New 68,500-Ton Cruise Ship For
Carnival Corporation & plc Orders New 68,500-Ton Cruise Ship for AIDA Cruises Brand July 13, 2005 Third New 2,030-Passenger Vessel to Serve the Rapidly Expanding German Cruise Market Beginning in Spring 2008 MIAMI, July 13, 2005 /PRNewswire-FirstCall/ -- Carnival Corporation & plc (NYSE: CCL; LSE) (NYSE: CUK) has ordered a 68,500-ton cruise ship for its AIDA Cruises brand, which caters exclusively to the German-speaking market, marking the third new ship order placed for its German cruise line in the past nine months. The 2,030-passenger vessel, which will be constructed by Germany's Meyer Werft shipyard at an all-in cost of euro 315 million, is scheduled to enter service in April 2008. It will be a sister ship to AIDA's two previously announced 68,500-ton cruise ships which will be built at Meyer Werft and are expected to enter service in April 2007 and April 2009. Like its sister ships, the new vessel will operate under AIDA's informal "club resort" cruise concept which is aimed at younger, more active vacationers and offers a host of on-board amenities and facilities. "With an expected passenger base of approximately one million by 2010, the German market is expanding at a very rapid pace. Ordering a third 68,500-ton 'club resort' newbuild for AIDA continues our European strategy of developing this fast-growing market by offering cruises with the most exciting, modern ships available for German vacationers," said Micky Arison, Carnival Corporation & plc chairman and CEO. AIDA Cruises revolutionized the German cruise market with the introduction of its first club ships in 1996. - 
												
												Brochure Inside Pages 14/9/05 14:19 Page 1
Travel Awards Cover 14/9/05 14:09 Page 1 brochure inside pages 14/9/05 14:19 Page 1 Introduction Welcome to the 19th annual Guardian, Observer and For those whose livelihoods depend on tourism, Guardian Unlimited Travel Awards. As the longest- 2004 ended on a terrible note. The devastating running independent survey of its kind, we believe tsunami which swept through the Indian Ocean was the results published in this brochure offer a unique proof of just how fragile this industry can be. But it and fascinating insight into the tastes and also served to illustrate the regenerative power of preferences of discerning travellers today. tourism. Predictions at the time that hotels would be up and running within weeks seemed impossibly Size isn’t everything, or so they say. And once again optimistic but the cynics were proved wrong, as the results of our survey prove that, when it comes destinations like Thailand, the Maldives and Sri to choosing a holiday, our readers tend to favour the Lanka hurried to rebuild their battered infrastructure. smaller, specialist companies over the big mass market operators. The same principle applies to their The fortunes of the travel industry have always preferred destinations. If these awards were judged been particularly vulnerable to events such as purely on the number of entries, then you might natural disasters or terrorism, but the huge response expect favourites such as France and Spain to win to these awards shows that our appetite for travel is every year. Our unique scoring system ensures that as strong as ever. - 
												
												To Paris with Love
WWW.TRAVELTALKMAG.COM.AU - ISSUE WINTER 2016 TT618/053 WIN! A trip to Singapore TO PARIS WITH LOVE DAVID Top family BECKHAM Print Post Approved PP630045/00036 AU$5.95 holidays in My travel HAWAII wish list PLUS! STAR WARS, GAME OF THRONES AND THE WORLD’S BEST ISLANDS COMPETITION WIN A FANTASTIC TRIP TO SINGAPORE FOR TWO!! THE PRIZE We’re offering one lucky reader the chance to win a trip for two to vibrant and exciting Singapore. THIS PRIZE Prize includes two return flights to Singapore from Sydney (including GST and IS VALUED AT taxes), accommodation for three nights at Village Hotel Katong (Peranakan MORE THAN Club Room King, including complimentary airport shuttle transfers), and $2,800!!! airport transfers (via taxi) from home to airport and airport to home. Village Hotel Katong is located in the heart of Katong district. It 1, 2 and 3, and operate from 5am to 12:30am daily, at 90 minute is a five-minute walk to Parkway Parade shopping mall, a 15-minute intervals. Guests are encouraged to register at the Ground Transport walk to East Coast Park, a 15-minute drive to Singapore Expo, a Desk in the arrival halls so that they can be directed to the 20-minute drive to Orchard Road, Central Business District, Singapore waiting area. International Convention & Exhibition Centre. HOW TO WIN A Peranakan Club Room King offers 35-square-metres of space. To be in the draw to win this amazing trip to Singapore and for full Buffet breakfast, evening cocktails at Peranakan Lounge, unlimited terms and conditions, head to our website (www.traveltalkmag.com.au) wireless internet access, 46 inch TV, coffee/tea making facilities, two and answer the following question. - 
												
												EXCLUSIVE Five Cruise Experts Reveal All
WWW.TRAVELTALKMAG.COM.AU - ISSUE FEBRUARY 2017 TT625 EXCLUSIVE Five cruise experts reveal all MAKING TRACKS The world’s top train journeys CHINA How you can win a trip CHRISTCHURCH Building for a better future PLUS: WHAT THE ALG COLLAPSE MEANS FOR EVERY AGENT IN AUSTRALIA EDITORIAL Jon Underwood Managing Editor Email: [email protected] Gaya Avery Online Editor Email: [email protected] Rebecca Lawson Sub Editor EDITORIAL CONTRIBUTORS John Veitch, Anne Majumdar, Jenny Rowland, Christine Gould CONTENTS 14 ART DIRECTOR Vanessa Pribil Email: [email protected] Features Departments ADVERTISING Sydney: Jenny Rowland 24 INSIDER TRAVELLER 4 AGENTtalk Mobile: 0414 746 146 Fax: (02) 9969 3390 John Veitch, Chief Executive Officer of The 20 TRAVELtalk Email: [email protected] Travel Corporation Australia, gives us an Christine Gould insight into his favourite holiday spots and 26 NEWStalk Mobile: 0407 900 143 shares some ideas on where to find the best 28 CRUISEtalk Email: [email protected] travel tips. Perth: Debbie Sproule 38 PROPERTYtalk Tel: (08) 9300 0219 34 CRUISE PANEL Fax: (08) 9300 0237 We invited some of the top cruise executives, 46 SKYtalk Mobile: 0403 833 295 Email: [email protected] industry officials and specialist cruise agents 50 Smart Business to discuss all things cruising. What they DIRECTORS AND ASSOCIATE PUBLISHERS Jenny Rowland (Sydney) disclosed makes required reading for anyone Debbie Sproule (Perth) involved in the cruise industry. Perth Office: PO Box 1105 Hillarys WA 6923 52 RAIL DISTRIBUTION AND SUBSCRIPTIONS From Moscow to Singapore, throughout Tel: (08) 9300 0219 Canada and all over South America. - 
												
												Testimony of Ross A. Klein, Phd Before the Senate Committee on Commerce, Science, and Transportation Hearings on “Oversight O
Testimony of Ross A. Klein, PhD Before the Senate Committee on Commerce, Science, and Transportation Hearings on “Oversight of the Cruise Industry” Thursday, March 1, 2012 Russell Senate Office Building Room #253 Ross A. Klein, PhD, is an international authority on the cruise ship industry. He has published four books, six monographs/reports for nongovernmental organizations, and more than two dozen articles and book chapters. He is a professor at Memorial University of Newfoundland in St. John’s, Newfoundland, Canada and is online at www.cruisejunkie.com. His CV can be found at www.cruisejunkie.com/vita.pdf He can by contacted at [email protected] or [email protected] TABLE OF CONTENTS Oral Testimony 2 Written Testimony 4 I. Safety and Security Issues 4 Onboard Crime 5 Persons Overboard 7 Abandoning a Ship in an Emergency 8 Crew Training 9 Muster Drills 9 Functionality of Life-Saving Equipment 10 Shipboard Black Boxes 11 Crime Reporting 11 Death on the High Seas Act (DOHSA) 12 II. Environmental Issues 12 North American Emission Control Area 13 Regulation of Grey Water 14 Regulation of Sewage 15 Sewage Treatment 15 Marine Sanitation Devices (MSD) 15 Advanced Wastewater Treatment Systems (AWTS) 16 Sewage Sludge 17 Incinerators 17 Solid Waste 18 Oily Bilge 19 Patchwork of Regulations and the Clean Cruise Ship Act 20 III. Medical Care and Illness 22 Malpractice and Liability 23 Norovirus and Other Illness Outbreaks 25 Potable Water 26 IV. Labour Issues 27 U.S. Congressional Interest 28 U.S. Courts and Labor 29 Arbitration Clauses 30 Crew Member Work Conditions 31 Appendix A: Events at Sea 33 Appendix B: Analysis of Crime Reports Received by the FBI from Cruise Ships, 2007 – 2008 51 1 ORAL TESTIMONY It is an honor to be asked to share my knowledge and insights with the U.S. - 
											
Ferraraand Its Province
Visit and its province Ferrara EN Provincia Comune di Ferrara di Ferrara A SHORT HISTORY INDEX The origins of Ferrara are wrapped in mystery. Its name is 2 ITINERARIES IN TOWN mentioned for the first time in a document dating to 753 A.D., 2 The Renaissance addition issued by the Longobard king Desiderius. In the earliest centu- 14 The Mediaeval centre ries of its life the city had several different rulers, later it gained 28 Renaissance residences and churches enough freedom to become an independent Commune. After 36 Where the river once flowed some years of fierce internal struggles between the Guelph 42 The Walls and the Ghibelline factions, the Este family took control of the city. 46 LIVE THE CITY 46 Events all year round The great cultural season began in 1391, when the University 47 Bicycles was founded, and afterwards culture and magnificence grew 48 Shopping and markets unceasingly. Artists like Leon Battista Alberti, Pisanello, Piero 49 Cuisine della Francesca, Rogier van der Weyden and Tiziano came to Ferrara and the local pictorial school, called “Officina Ferra- 50 VISIT THE PROVINCE rese” produced the masterpieces of Cosmè Tura, Ercole de’ Roberti and Francesco del Cossa. The best musicians of the 69 USEFUL INFORMATION time worked for the Dukes of Ferrara, who also inspired the immortal poetry of Boiardo, Ariosto and Tasso. Niccolò III, the diplomat, Leonello, the intellectual, Borso, the Download the podguides magnificent, Ercole I, the constructor, and Alfonso I, the sol- and discover Ferrara and its province: dier: these are the names of some famous lords of Ferrara, www.ferrarainfo.com/html/audioguide/indexEN.htm still recalled together with those of the family’s princesses: the unlucky Parisina Malatesta, the wise Eleonora d’Aragona, the beautiful and slandered Lucrezia Borgia, Renée of France, the READER’S GUIDE intellectual follower of Calvinism. - 
												
												Swan Hellenic Opens North America Office for Close Customer Support
SWAN HELLENIC PRESS-RELEASE (11 January 2021) Swan Hellenic opens North America office for close customer support across the US, Canada and Mexico Cultural expedition cruise leader now nearing global direct customer service Cyprus, Monday 11 January 2021, Swan Hellenic announced the opening of its North America office based in Fort Lauderdale to offer the close personal service to which it is committed across the United States, Canada and Mexico, including through a dedicated call centre. Headquartered in Cyprus with offices in London, Dusseldorf and Monaco, together with a branch office in Hong Kong (serving mainland China, Taiwan and South-East Asia), as well as partnerships serving India, Japan and Australia-New Zealand, Swan Hellenic’s new North America office takes the cultural expedition cruise leader impressively close to offering global direct customer support less than year after it relaunched. The dynamic North America team of highly-respected cruise industry veterans is headed by GM Tom Russell, previously President of Cruise & Travel Executives, COO of Global Voyages Group and COO & Managing Director North America of Silversea. Joining with him are Mitchell Schlesinger as Sales Director North America (previous extensive experience leading the sales activities of Norwegian Cruise Line, Orient Line and Voyages to Antiquity), Andrea Corman as Customer Relations Director (extensive guest-service experience with Voyages to Antiquity, Uniworld River Cruises and Oceania Cruises) and Nick Giersdorf as Marketing & Digital Director (ex-Chief Marketing Technology Officer at Global Voyages Group). With such a high-calibre team dedicated to its North America customers, it’s clear that Swan Hellenic is totally confident and committed to bringing its unique cultural expedi- tion cruises and renowned personal service to adventurous-minded and creative explorers around the world.