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QUARTERLY MAKING THE MOST OF TIME ASHORE SEPTEMBER 2015 CANADAMarco Polo at 50 CALLING CARIBBEAN What's new for winter VIETNAM CULTURAL CRUISING River and ocean When the destination really counts DISCOVER HIDDEN DEPTHS TO YOUR FAVOURITE DESTINATIONS SMALL-SHIP CRUISING FOR CURIOUS MINDS If your idea of a holiday is to discover the charms of the Mediterranean, then our small-ship cruises are for you. In Venice, Voyages to Antiquity offer an exclusive, private evening visit to St Mark’s Basilica with special lighting illuminating the spectacular mosaics. This is one example of our special events across the Mediterranean; we also provide guided shore excursions and an on-board lecture programme. So you can truly discover the hidden depths to your favourite destinations. WINNER REQUEST YOUR COMPLIMENTARY 2016 AWARDS MEDITERRANEAN BROCHURE VOYAGES TO ANTIQUITY 01865 410104 BEST FOR ADVENTURE VOYAGESTOANTIQUITY.COM Grand Canal, Venice ABTA No.Y2206 ABTA No.Y2206 VTA_Ad_Grand_Canal_120x280_v2.indd 1 02/09/2015 18:29 ABTA No.Y2206 editor's letter to the September issue of Cruise Ports & Destinations. Even in the short HELLO AND WELCOME space of time since our last issue, the world of cruising has seen all sorts of change, some good, some less so. The Gulf, for example, is making a massive comeback, with more and more lines basing ships there for winter, Thomson being the latest to announce a season of winter sun voyages for 2016/17. Cuba is still on a roll; in fact, if clients want to go there, a cruise may be the only way, as hotels are so full, which is good news for the cruise lines. Our thoughts are with Istanbul, which has lost some of its overnight cruise business due to political instability and, of course, with those in places like Tunisia whose livelihoods depend on tourism. The Mediterranean is certainly a different place nowadays. In this issue, we travel further afield, with a detailed update on what's new in the Caribbean for the coming season. We explore the Mekong river and the coast of Vietnam, and take a look at the rarefied world of cultural cruising and how best to sell it. We hope this issue inspires you and your clients and we welcome your feedback. Just email me any comments at the address below. Enjoy the magazine! SUE BRYANT Editor [email protected] CONTENTS COMMENT & REGULARS FEATURES PROMOTIONAL FEATURES News 6 Focus The Caribbean 26 Discover the world with Fred. Olsen 12 CLIA Andy Harmer 11 Cruise review French waterways 34 Amazing Andalucia 22 Insight Azamara Club Cruises 16 Spotlight Vietnam and Cambodia 38 To Cuba with Thomson 32 Opinion Alison Woodrow 45 How to sell Cultural cruises 42 Port associations 50 Turnaround Miami and Fort Lauderdale 46 16 34 38 EDITOR Sue Bryant T 0208 987 2750 E [email protected] COMMERCIAL DIRECTOR Dominic Lawrence-Jones T 0203 829 4003 E dom. [email protected] SALES & MARKETING DIRECTOR Peter Grant T 0203 829 4002 E [email protected] SALES DIRECTOR Chris Cummings T 0333 011 8803 E [email protected] DESIGN C O N S U LTA N T Kate Harkus PUBLISHED BY Real Response Media E [email protected] MANAGING DIRECTOR Chris Pitchford T 0203 829 4001 E chris [email protected] St Mark's Studios, 14-16 Chillingworth FOR SUBSCRIPTIONS T 0203 829 4001 E [email protected] Reproduction is not permitted without the express written consent of the editor. Road, London N7 8QJ All efforts are made to endure that factual accuracy is correct at the time of publication. Additional images throughout: Shutterstock SEptEMBER 2015 l CRUISE PORTS & DESTINATIONS 3 VIP Home Departure Service Every cruise booked through Titan includes our VIP Home Departure Service from your client’s front door to the airport or port and back again. Door-to-door NEW 2016 Titan Cruise home transfers from every UK address Compendium brochure out now! with no mileage restrictions* Let us be your guide to cruising Our Price Promise the world with nearly 80 Every cruise booked through Titan is ocean cruises and over 35 covered by our very special price promise. Once your clients have booked their river cruises across the globe cruise, should we subsequently reduce the cost then we will automatically refund the difference! So early bookers always benefi t from the best prices. NEW for 2016 The 2016 Cruise Compendium brochure features a remarkable 20 new cruise itineraries including 17 new no-fl y cruises, 2 new small ship adventures and 8 new river cruise itineraries Our Cruise Partners We work with selected cruise partners for ocean cruises offering cruise & tour itineraries, no-fl y cruising and small ship adventuresalong with 17 river cruise lines, providing superb choice and value. Fantastic special off ers if you book before 30 September 2015 • Double onboard credit up to £200pp on a wide selection of Fred. Olsen cruises • Included special restaurant packages on a selection of Norwegian Cruise Lines holidays • £100pp onboard credit on Hurtigruten’s Norway Adventure • £50 Amazon gift voucher with Voyages to Antiquity 2016 cruises • $200 per stateroom onboard credit on selected 2016 Azamara Club Cruises itineraries Visit www.titanagents.co.uk Visit www.titanagents.co.uk Prices are per person, subject to availability and change. Prices correct at time of print and are confi rmed at time of booking. *VIP from every UK address except Scottish Islands & Sark CTN Ad 420x280 110915.indd 1 22/09/2015 10:51 VIP Home Departure Service Every cruise booked through Titan includes our VIP Home Departure Service from your client’s front door to the airport or port and back again. Door-to-door NEW 2016 Titan Cruise home transfers from every UK address Compendium brochure out now! with no mileage restrictions* Let us be your guide to cruising Our Price Promise the world with nearly 80 Every cruise booked through Titan is ocean cruises and over 35 covered by our very special price promise. Once your clients have booked their river cruises across the globe cruise, should we subsequently reduce the cost then we will automatically refund the difference! So early bookers always benefi t from the best prices. NEW for 2016 The 2016 Cruise Compendium brochure features a remarkable 20 new cruise itineraries including 17 new no-fl y cruises, 2 new small ship adventures and 8 new river cruise itineraries Our Cruise Partners We work with selected cruise partners for ocean cruises offering cruise & tour itineraries, no-fl y cruising and small ship adventuresalong with 17 river cruise lines, providing superb choice and value. Fantastic special off ers if you book before 30 September 2015 • Double onboard credit up to £200pp on a wide selection of Fred. Olsen cruises • Included special restaurant packages on a selection of Norwegian Cruise Lines holidays • £100pp onboard credit on Hurtigruten’s Norway Adventure • £50 Amazon gift voucher with Voyages to Antiquity 2016 cruises • $200 per stateroom onboard credit on selected 2016 Azamara Club Cruises itineraries Visit www.titanagents.co.uk Visit www.titanagents.co.uk Prices are per person, subject to availability and change. Prices correct at time of print and are confi rmed at time of booking. *VIP from every UK address except Scottish Islands & Sark CTN Ad 420x280 110915.indd 1 22/09/2015 10:51 News APT TO SAIL FROM BORDEAUX (www.aptouring. chateau visits, include a day in the wine- Guests also have the chance to enjoy APT RIVER CRUISES co.uk/royal) has introduced two new growing village of Saint-Emilion; a visit an evening of fine dining at Chateau Pape itineraries out of Bordeaux for 2016, with to Les Baux-de-Provence for a tour of its Clement and taste wine produced from eight and 15-day sailings, departing from castle ruins; a trip to see a working olive 13th century vines, and on the longer April 22 to September 23 on the riverboat mill; and a visit to Saint-Paul de Mausole cruise, a tour of Grignan Castle, followed AmaDolce. Highlights of the cruises, in Asylum, where Van Gogh spent many of by a private cocktail reception. From addition to many tasting sessions and his later years. £1,895 including an early booking offer. CELESTYAL EXTENDS TURKEY OPERATION Celestyal Cruises is extending its homeporting operation in Turkey for another two years and deploying a newly chartered ship from February 2016. The 1,074-passenger Celestyal Nefeli will be delivered to Celestyal in February and refurbished before the 2016 cruise season. Celestyal Nefeli will replace Celestyal Odyssey, the charter agreement of which will be concluded at the end of October, and will embark passengers in Istanbul, Izmir and Kusadasi, as well as Greek ports. Celestyal Nefeli, like its predecessor, is small enough to dock in lesser- known harbours throughout the Eastern Mediterranean, a key part of the cruise operator's 'immersion' strategy. Since 2014, Celestyal has added 15 new destinations that include Milos, Ios, Kos, Samos, Symi, Chios, Cesme and Syros, all of them off the beaten track for cruising. 6 CRUISE PORTS & DESTINATIONS l SEPTEMBER 2015 cruise line news Visitors to Dubai last year - and Ports added by Celestyal in 2015 13m cruise lines are coming back 15 - how many do you know? WIN A ROYAL DAY OUT WITH UNIWORLD To celebrate the launch of Uniworld’s to Europe’s aristocratic heritage on new 2016 brochure and its product two itineraries that take in some of enhancements - including the in-suite Europe’s famous palaces, as well as the butler service on every fully-owned opportunity to be hosted by Princess European ship and the introduction of a Anita Von Hohenberg during a visit to her series of royal-themed cruises - Uniworld Austrian residence, Artsetten Castle.