Recognising Business Excellence from Across the World!
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RECOGNISING BUSINESS EXCELLENCE FROM ACROSS THE WORLD! FINALS AND AWARDS CEREMONY JUMEIRAH CREEKSIDE HOTEL, DUBAI WEDNESDAY 20TH & THURSDAY 21ST MAY 2015 www.ibxawards.com CONTENT 2 Page 3 Agenda Page 4 Foreword (Message from CEO Neil Skehel) Page 5 - 9 Schedule - Day 1 Page 9 - 11 Schedule - Day 2 Page 12 - 16 Entry Summaries - Sector Specific Categories Page 16 - 22 Entry Summaries - Discipline Specific Categories Page 22 - 23 Entry Summaries - Towards 2020 Categories Page 23 - 26 Entry Summaries - People Categories Page 27 Meet Our Judges Page 28 - 29 Our Partners and Sponsors Page 30 Finalists Page 31 Upcoming Awards and Events Page 32 Leaders Economic Forum Page 33 IBX Awards Trophy and CXM Magazine Page 34 Business Card Free Prize Draw Page 35 Floor Plans AGENDA 3 Timetable (Wednesday 20th May 2015) 08.15 Judges’ and Finalists’ Registration opens 09.15 Finalists’ and Partners’ Presentations commence 11.00 Coffee break and networking 11.20 Finalists’ and Partners’ Presentations recommence 12.45 Lunch (Nomad Restaurant, located on the ground floor) 13.30 Finalists’ and Partners’ Presentations recommence 14.45 Coffee break and networking 15.05 Finalists’ and Partners’ Presentations recommence 16.40 Close (latest) Timetable (Thursday 21st May 2015) 08.15 Judges’ and Finalists’ Registration opens 09.15 Finalists’ and Partners’ Presentations commence 11.00 Coffee break and networking 11.20 Finalists’ and Partners’ Presentations recommence 12.30 Drinks Reception starts 13.00 Gala lunch followed by Awards Ceremony 16.30 Close (latest) FREE WIFI AVAILABLE: Log onto iJumeirah network and accept Ts and Cs. For assistance please visit the registration desk FOLLOW US AT @IBXAwards SHARE YOUR EXPERIENCE OF THE AWARDS BY USING #IBXAwards FOREWORD 4 Welcome to the inaugural International Business Excellence Awards 2015. The awards have been two years in the making and I am delighted to see the take up has been so strong, at this our first event. The success so far of these Awards, the ultimate accolade for business leaders and their organisations around the world, is in no small part due to our entrants and judges. Thank you for your support. Without our partners we could not have made it so far. A special thanks to: Dubai Department of Economic Development Cranfield School of Management Sharjah Tatweer Forum Abu Dhabi University Dubai Business Women Council Education Consortium ShiftIN Partners RUA Digital Invest Northern Ireland NEIL SKEHEL The Talent Enterprise CEO OF AWARDS INTERNATIONAL UAE The UAE was chosen as the best possible location to hold the awards because of the leadership vision and innovation that is clear for all to see. HH Sheikh Khalifa bin Zayed Al Nayhan, President of the UAE and HH Sheikh Mohammed bin Rashid Al Maktoum, the Prime Minister of the UAE and the Ruler of Dubai are exemplary around the world for leading the growth and diversification of the UAE. Throughout our journey to create these awards our team has been continually inspired by HH Sheikh Mohammed’s words. “Does running water stop when it reaches a rock? Of course not. It turns either left or right and continues its way. Likewise a positive person is confident that no challenge will stand in the way of achieving his or her goal” (Extract from the book “Flashes of Thought” by HH Sheikh Mohammed bin Rashid al Maktoum). However, this is just the beginning. This is just the first year of the IBX Awards. We have many years to come. Our vision is that the IBX Awards is the ultimate accolade for leaders and their organisations around the world and to showcase the wonderful innovation that is taking place in the UAE. Our goal is for the IBX Awards to make a significant contribution to Expo 2020, Dubai, and in due course the UAE Vision for 2021. We hope you will continue with us for the duration – as partners, judges or entrants or winners. We are always looking for ways to improve what we are doing, so please feel free to let me know your thoughts. You can write to me via email at [email protected] or hopefully we can have a conversation at some point over the two days. Thank you for your support. Neil Skehel CEO Awards International. SCHEDULE 5 The schedule below follows the order in which the awards will be presented. Please arrive to register at least 30 minutes before your presentation slot. Presenters should be at their rooms 10 minutes before their presentation start time. DAY 1 (20th. May) Sector Specific Categories Education Auditorium 1 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 Abu Dhabi Police GHQ Doga Koleji GSD Middlesex University OPEN PRESENTATION OPEN PRESENTATION CLOSED PRESENTATION OPEN PRESENTATION Government Services Studio 2 09:15-09:40 9:50-10:15 10:25-10:50 General Authority of Islamic ADFCA Affairs & Endowments RTA OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION Technology and Smart Technology Studio 3 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 11:55-12:20 Dr. Sulaiman Al-Habib Dubai Statistics Dubai Trade etouches Pixel Projects Medical Group Center OPEN OPEN OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION Follow us at @IBXAwards Share your experience of the Awards by using #IBXAwards SCHEDULE 6 Retail Studio 2 14:05 -14:35 15:05-15:30 15:40-16:05 Apparel Group Home Centre Life Pharmacy OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION People Categories Employee Engagement Auditorium 1 11:55-12:20 12:30-12:55 13:30-13:55 14:05 -14:35 15:05-15:30 15:40-16:05 16:15-16:40 British Union Unitra Mets Apparel UAE Virgin Orchard Eros Group National Bank Group Group Exchange Megastore Nursery OPEN OPEN OPEN OPEN OPEN CLOSED OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION Discipline Specific Categories Customer Experience and Voice of the Customer Auditorium 2 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 11:55-12:20 Dr Sulaiman JLL Al Habib Department of Tassheel VFS GCC LLC Medical Group Transport Business Center OPEN OPEN OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION Follow us at @IBXAwards Share your experience of the Awards by using #IBXAwards SCHEDULE 7 Corporate Social Responsibility Auditorium 2 12:30-12:55 13:30-13:55 14:05 -14:35 15:05-15:30 15:40-16:05 16:15-16:40 Union Orion GMR Group National Bank Red Sea Mall ValuStrat Apparel Group Associates OPEN OPEN OPEN OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION Innovative Solution Studio 1 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 11:55-12:20 Dubai Airport Free Drydocks World icflix Media Drydocks World Drydocks World Zone CLOSED OPEN CLOSED CLOSED OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION E-Commerce and Digital Experience Studio 1 12:30-12:55 13:30-13:55 14:05 -14:35 15:05-15:30 Commercial M/S Pixel Emirates Auction Bank of Dubai Digital Systems LLC Maestrano OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION Customer Loyalty Studio 2 11:20-11:45 11:55-12:20 12:30-12:55 13:30-13:55 Dubai Islamic Bank Apparel Group UAE Exchange EmiratesNBD CLOSEDPRESENTATION OPEN PRESENTATION CLOSED PRESENTATION CLOSED PRESENTATION Follow us at @IBXAwards Share your experience of the Awards by using #IBXAwards SCHEDULE 8 Strategy, Change and Transformation Studio 4 09:15-09:40 09:15-09:40 10:25-10:50 11:20-11:45 Arabian Automobiles - Dubai Police AW Rostamani InternsME Virgin Megastore OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION Marketing, Social Media and Brand Studio4 11:55-12:20 12:30-12:55 13:30-13:55 14:05 -14:35 15:05-15:30 15:40-16:05 16:15-16:40 FP7 in FP7 in FP7 in Commercial collaboration collaboration collaboration Bank of Eros Group Apparel Red Sea Mall Group with Emirates with Emirates with Emirates Dubai NBD NBD NBD OPEN OPEN OPEN OPEN OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION PRESENTATION Information Security Executive Studio 2 09:15-09:40 09:15-09:40 10:25-10:50 11:20-11:45 Roads and Transport Dr. Sulaiman Al-Habib ADFCA Union National Bank Authority Medical Group OPEN PRESENTATION CLOSED PRESENTATION OPEN PRESENTATION CLOSED PRESENTATION Follow us at @IBXAwards Share your experience of the Awards by using #IBXAwards SCHEDULE 9 Towards 2020 Categories Opportunity Executive Studio 1 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 Roads and Transport Authority VF Services LLC Virgin Megastore DIDEA OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION Sustainability Executive Studio 1 12:30-12:55 13:30-13:55 14:05 -14:35 14:45-15:05 Dubai Airport Free Dubai Carbon Centre of Zone Excellence Bee’ah IMPA ACT OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION OPEN PRESENTATION DAY 2 (21st. May) Sector Specific Categories Professional Services Auditorium 1 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 Corporate Tassheel Himatrix Middle East Business Services Business Center FZCO World Security OPEN OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION PRESENTATION Follow us at @IBXAwards Share your experience of the Awards by using #IBXAwards SCHEDULE 10 Wellbeing and Health Studio 2 11:20-11:45 11:55-12:20 Life Pharmacy NMC Healthcare OPEN PRESENTATION OPEN PRESENTATION SME Studio 3 09:15-09:40 10:25-10:50 11:20-11:45 Bin Touq Fire Food Innovation and Safety Solutions Platinum Heritage OPEN OPEN OPEN PRESENTATION PRESENTATION PRESENTATION Financial Services, Banking & Investment Studio 4 09:15-09:40 9:50-10:15 10:25-10:50 11:20-11:45 FP7 in collaboration