Winning Photograph in the 2012 Workability International Photo Competition
ANNUAL REPORT AND FINANCIAL STATEMENTS 2011/2012 “reaching goals together”
GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012
LIST OF SUPPORTERS 2011/2012
Greenacres Disability Services would like to thank their many supporters who made donations during the year, and those who purchased Lucky Draw Tickets. Special thanks go to the following for their generous considerations.
DONATIONS IN EXCESS OF $5,000
Collegians Club Tour the T- HMAS Albatross Carl Ernst & BHP Billiton Match Giving Combined Rotary Clubs/Wings Over Illawarra The Fraternity Club
DONATIONS IN EXCESS OF $1,000
Illawarra Master Builders Club Butler HR Rotary Sunrise Wollongong Golf Club-Ladies
DONATIONS IN EXCESS OF $500
City Diggers Illawarra Folk Festival Rotary Club –Shellharbour Illawarra Toyota Railcorp Mr. K. Grew
DONATIONS IN KIND
The Good Guys-Warrawong Nestle Purina Commonwealth Bank Wollongong City Motors Harrigan Ford-Yallah St George Illawarra Dragons Tynan Motors Barilla Illawarra Toyota Woolworths-Fairy Meadow, Figtree, Unanderra
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012
CONTENTS Vision, Mission & Values ...... 4 Vision ...... 4 Mission ...... 4 Values ...... 4 History ...... 5 The Greenacres Disability Team ...... 8 Board of Directors ...... 9 Chairman’s report ...... 11 CEO’s Report ...... 13 Finance Report ...... 16 Operations & Business Development Report ...... 19 Community Participation Programs Report ...... 21 Employment Solutions Report...... 24 Training Service Report ...... 26 General Purpose Financial Report 30 June 2012 ...... 28
“reaching goals together”
GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012 VISION, MISSION & VALUES
VISION TO BE A RECOGNISED LEADER IN THE PROVISION OF LIFE OPPORTUNITIES FOR PEOPLE WITH DISABILITIES THAT ALLOW FULL PARTICIPATION IN ALL ASPECTS OF COMMUNITY LIFE AND ARE UNDERPINNED BY CHOICE FROM A BROAD RANGE OF OPTIONS
MISSION TO DELIVER BEST PRACTICE IN THE DESIGN AND DELIVERY OF DISABILITY SUPPORT, EMPLOYMENT SERVICES AND TRAINING OPPORTUNITIES THAT BRING QUALITY TO THE LIVES OF PEOPLE WITH DISABILITIES IN
AN ACCEPTING COMMUNITY
VALUES CUSTOMER/PARTICIPANT FOCUS RESPECT FOR PEOPLE
EMPATHY INTEGRITY CONFIDENTIALITY SOCIAL INCLUSION EQUALITY IN DIVERSITY PROFESSIONAL LEADERSHIP TEAMWORK QUALITY
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012
HISTORY
1953 Greenacres Special School built at Mercury Street
1963 Greenacres Sheltered Workshop officially opened
1968 Extensions to Sheltered Workshop
1974 Para Meadows Public School Opened
1979 Greenacres opens first Group Home
1983 Greenacres Special School transfers operations to Para Meadows
1986 Greenacres Vocational Centre established Smiley’s Snack Bar Opened
1987 Greenacres Individual Learning Centre commenced in Wollongong CBD Mercury Footwear officially opened Aid Retarded Persons (South Coast Advance Enterprises—SCAE) merged with Greenacres Association
1988 Establishment of Greenacres Residential Services
1991 Closure of Mercury Footwear Flametree Industries Opened
1992 Residential Service transferred to generic service
1994 Illawarra Workwise opened in Dapto Individual Training Centre opened in Greene Street Warrawong
1995 Southern Cross Belt Company started Flametree Industries achieved ISO9002 Accreditation
1996 Community Access Service opened in Kembla Street
1997 SCAE awarded section 10 status
1998 Joblink PSO Service opened in Gwynneville Flametree Industries, Flametree Landcare, & Smiley’s snack bar awarded Section 10 Status Name change of SCAE to Flametree Industries
1999 Southern Cross Belt Company was closed Smileys Snack Bar was sold Greenacres Association won a “Highly Commended Award” in the IllawarraBusiness Awards 2000 Greenacres External Training Services commenced Gwynneville centre was closed, Smith Street Multipurpose Centre was opened Joblink (ATLAS/PSO) moved to Ralph Black Drive
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012 2001 Head Office Building at 2/4 Ralph Black Drive North Wollongong was purchased Illawarra Workwise moved from Dapto to new premises at Unanderra Court, Unanderra Winner in the ‘Community Service Business’, ‘Health & Education’ and Innovation’ categories of the Integral Energy, Illawarra Business Awards 2001 2002 Sold the SCAE Building at 8 Railway Crescent, North Wollongong and moved the factory operations to 5 Ralph Black Drive, North Wollongong. Joblink Service opened an off-site Training Centre at 31 Auburn Street,Wollongong to cater for the growth in new ATLAS/Joblink consumers 2003 Smith Street Centre moved to a new location at 53 Auburn Street, and Greenacres Retirement Options for the ageing business service users opened in the Smith Street centre The Association launched its new logo and corporate identity at its 50th Birthday Celebrations on 29th November 2003, and the Commemorative book ‘Greenacres Association—the First 50 Years, 1953—2003’ was launched at the celebrations 2004 The Church Street Centre moved to a new location at 32 Greenacre Road, West Wollongong and a second ‘high support’ day centre was opened in Albion Park Rail in a modified home that the Association purchased at 10 Oak Street 2005 The factory building at 1/4 Ralph Black Drive, next to the Head Office building was purchased to consolidate the business services to one site when the existing tenant’s lease expires. A 10 Pallet truck was purchased as a back up to our main vehicle with the assistance of the Tailored Assistance Funding Package provided by FaCS 2006 A new Community Participation Program was established at 10 The Esplanade Oak Flats The building at 5 Ralph Black Drive North Wollongong was purchased A new web site which provides a better representation of the Organisation was launched Greenacre Association changed its name to Greenacres Disability Services A 250 pallet bulk store, to better service our Sydney Customers, was established at 7 Ralph Black Drive 2007 A Respite Options program was established in a property purchased at 32 Greenacre Road, Wollongong next to the existing centre. This is a flexible program that targets the adult children of older carers. Greenacres moved into the Shoalhaven with the establishment of Community Participation and Respite Options Programs in Lyndhurst Drive, Bomaderry and a Transition to Work service in Park Road, Nowra. Greenacres Disability Services was again the winner in the ‘Health and Community Services’ section of the Illawarra Business Awards 2007. Additional factory space was purchased next door to our Head Office and main factory at Unit 9, 6-8 Ralph Black Drive North Wollongong.
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012 2008 Greenacres Community Participation Service expanded into the northern Suburbs of Wollongong with the purchase of a new property in Rowland Avenue. A property was purchased in Esperance Drive, Albion Park to Allow for the relocation of clients with very high support needs from the Oak Street Centre. A property was purchased at 92 Rayleigh Drive Worrigee to relocate the Retirement Options Program from Lyndhurst Drive.
2009 A property was purchased in High Street Corrimal to allow the Greenacres Community Participation Service in Rowland Avenue to relocate to the northern suburbs of Wollongong. Greenacres Retirement Options moved from Smith Street to the Rowland Avenue site. TTW rented a property in Gould Avenue Nowra to cater for the growth in numbers in of the program allowing the Park Road property to be used for the ‘Two Streams’ aboriginal pilot program. A property was purchased in Ord Place Albion Park to commence a 24/7 respite service. Greenacres re-auspiced the Flagstaff Open Employment service in Nowra in late 2009 with full DEEWR approval bringing a further 70 service users to GES. Greenacres took possession of Unit 1, Number 4 Ralph Black Drive in June 2010 to allow for the relocation of the Bulk store from Number 7 Ralph Black Drive and to allow for further expansion in our factory production space together with more offices for staff. Greenacres Tendered and was successful in taking over two ADHC day programs, ‘Harmony’, in Kanahooka Road Kanahooka and the ‘Albion Park Day Centre’. These two services brought 60 new service users to Greenacres CP programs.
2010 27 Lyndhurst Drive, Bomaderry was purchased 32a Greenacre Road, Wollongong, used for the block funded CSTDA service was purchased A new Transition to Work program at Ulladulla was started 110 Gipps Road was leased to run the second year Joblink program. Unit 1/4 Ralph Black Drive was renovated and a new bulk store was set up with a capacity for 300 pallets. Greenacres Training Service was also relocated to the new Factory 1 mezzanine. A new CP service was set up at Albion Park in the Ord Place property. Greenacres volunteer program was extended to Nowra ‘Better Days’ mental health support program won the 2010 Eli Lily Major Award for the best program to improve the health and physical wellbeing of people with mental health issues. 2011 Kanahooka Road, Kanahooka was purchased Neil Preston retired as CEO after serving in that role for 16 years Transition to Work Program, Ulladulla moved into new premises at 62 Princes Highway Ulladulla
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012
THE GREENACRES DISABILITY TEAM
Greenacres Community Participation Operations Programs and Greenacres Business Joblink Development
Finance
Lucky Draw Service Quality & Greenacres Users & IT Systems Industries Employees
Greenacres Internal &
External Greenacres Training Services Employment Chief Solutions Executive Officer
THE BOARD OF DIRECTORS
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012 BOARD OF DIRECTORS
PRINCIPAL OFFICERS
RICHARD YOUNG ISLA BOWEN PETER BENIUK APPOINTED CHAIRMAN 2008 DEPUTY CHAIRMAN HONORARY SECRETARY / TREASURER Board Member Since 1992 Board Member Since 1992 Board Member re-elected 1996 (previously 1987-1993)
PATRICIA DONALDSON SHIELA FRATER JANINE CULLEN Board Member Since 2009 Board Member Since 2002 Board Member Since 2006
STEPHEN DAWSON JOHN BILBOE CHRIS CHRISTODOULOU Board Member Since 2008 Board Member re-elected 2003 Elected to the Board Feb 2012 (previously 1986-1990
SOLICITORS – HANSONS LAWYERS AUDITORS – HLB NEWHOUSE BANKERS – COMMONWEALTH BANK OF AUSTRALIA
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012 SENIOR MANAGEMENT TEAM
STEPHEN BEARD RON DE JONGH Chief Executive Officer Chief Financial Officer
GRANT VUKASINOVIC SUSAN BURNS Community Participation Training Manager Programs Manager
ALETA CARPENTER TOM O’LOUGHLIN Greenacres Employment Operations & Business Solutions Manager Development Manager
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GREENACRES DISABILITY SERVICES ANNUAL REPORT 2011/2012
CHAIRMAN’S REPORT
At the end of 2011 we spear head for the change and the principles celebrated the retirement espoused by this scheme are strongly of our CEO, Neil Preston supported by Greenacres. However, these OAM, bringing to end a same principles require an examination of career that will forever be almost every aspect of Greenacres service stamped into the very delivery model with the development of new fabric of Greenacres strategic plans to ensure that Greenacres culture. Neil retired after serving successfully r