LSN Documents Documentation Release

Ajinkya Wadekar

Apr 17, 2018

Contents:

1 Guide 3 1.1 Limestone_Addon_Services...... 3 1.2 OnePortal...... 28 1.3 OperatingSystem_Support...... 34 1.4 Abuse...... 47 1.5 LSN_Cloud_CDN...... 50 1.6 Resellers...... 70 1.7 TOS_AUP...... 74

2 Indices and tables 75

i ii LSN Documents Documentation, Release

We are a Dedicated and Cloud Hosting company. Here you will find information about most of the technologies we use in managing our infrastructure. We use Openstack for our cloud, Ansible for orchestration etc.

Contents: 1 LSN Documents Documentation, Release

2 Contents: CHAPTER 1

Guide

1.1 Limestone_Addon_Services

1.1.1 DDoS Protection

Do you offer DDoS Protection?

We offer two levels of network attack protection. Basic Protection, Free – Basic protection using a defined set of filtering rules. If mitigation is possible using the predefined rules, it can take up to 5 minutes for traffic to return to normal. If the automatic detection was unable to automatically add the filter, we can certainly analyze your traffic and add the filter to which-ever IP needs it. Enterprise Protection, $50/month per IP – This protection is always-on and detects attacks within seconds. It protects up to 20Gbps and 12 million packets per second. It not only filters attacks it knows about, but also has the capability of automatically learning new attack methods and block them real-time. For more information regarding our DDoS protection please see our service page and, for more technical information, download the whitepaper

1.1.2 DNS_rDNS

How does DNS operate?

How DNS operates / basic record management DNS stands for Domain Name Service. It is the system in which a domain name is converted into an IP address (in most cases). It all starts when you purchase a domain through a registrar, (Ex: godaddy.com). As for the remainer of this article, we’ll call your domain “MYDOMAIN.COM”.

3 LSN Documents Documentation, Release

The primary role of a name-server is to handle requests, it accepts domain queries and returns a ‘record’. There are 2 most commonly used ‘records’, they are: - (A) Record – This determines that IP Address of a domain, as an (Ex: When you enter a domain into your browser (Ex: Internet Explorer), your computer contacts a name-server, in which that name-server replied with an IP address of the domain you are trying to reach. Then your browser connects to that IP address.) - (MX) Record – This determines which e-mail server handles e-mail for this domain. (Ex: You are sending an e-mail to [email protected], the @limestonenetworks.com shows which domain the user support is at. The e-mail client will connect to your name-server and retrieve the ‘MX’ record, which is the Limestone Networks e-mail server.) Summary 1. DNS stands for Domain Name Service. 2. The domain registrar determines which name-server handles request for a particular domain. 3. The basic operation of DNS is for the name-server to return information about a domain. 4. There are 2 most commonly used records. Using Limestone’s name-server(s) Please visit How do I use Limestone’s DNS service Our Control Panel This section details how to create the most common records in our control panel. Creating an A Record in our Control Panel In order for your domain to resolve to your web server you will need to create an Address (A) Record for your domain in our control panel. Under the DNS Tab in our control panel click on your domain, then click Add a Record. You will be creating two records. One so mydomain.com will resolve to your web server and another for www.mydomain.com For the first record leave the Host field blank, the Type: is Address (A), and then in the Address/Text field put your web server’s IP address. You can leave the TTL at its default. Now you will follow the same steps again except you will enter www in the Host field. Keep in mind the trailing . is already p