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Active Roles 7.3 Skype for Business Server User Management One Identity Active Roles 7.3 Skype for Business Server User Management Administration Guide Copyright 2018 One Identity LLC. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of One Identity LLC . The information in this document is provided in connection with One Identity products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of One Identity LLC products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, ONE IDENTITY ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL ONE IDENTITY BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF ONE IDENTITY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. One Identity make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. One Identity do not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: One Identity LLC. Attn: LEGAL Dept 4 Polaris Way Aliso Viejo, CA 92656 Refer to our Web site (http://www.OneIdentity.com) for regional and international office information. Patents One Identity is proud of our advanced technology. Patents and pending patents may apply to this product. For the most current information about applicable patents for this product, please visit our website at http://www.OneIdentity.com/legal/patents.aspx. Trademarks One Identity and the One Identity logo are trademarks and registered trademarks of One Identity LLC. in the U.S.A. and other countries. For a complete list of One Identity trademarks, please visit our website at www.OneIdentity.com/legal. All other trademarks are the property of their respective owners. Legend WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. IMPORTANT, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. Active Roles Skype for Business Server User Management Administration Guide Updated - June 2018 Version - 7.3 Contents Solution Overview 5 Introducing Skype for Business Server User Management 5 Supported Active Directory topologies 6 Single forest 7 Multiple forests - Resource forest 7 Multiple forests - Central forest 7 User Management policy 8 User Management policy settings 9 Connection to Skype for Business Server 9 SIP user name generation rule 10 SIP domain restriction rule 11 Pool restriction rule 11 Telephony restriction rule 12 Master Account Management policy 12 Master Account Management policy settings 13 Skype for Business Server forest mode 13 Container for new shadow accounts 14 Default description for new shadow accounts 14 Attribute to store a reference to shadow account 14 Synchronized properties 14 Substituted properties 15 Back-synchronized properties 16 Master Account Management policy actions 16 Scheduled synchronization 18 Access Templates for Skype for Business Server 18 Deploying the Solution 21 Prerequisite conditions 21 Skype for Business Server deployment 21 Single forest 21 Multiple forests 21 Active Roles deployment 22 Active Roles 7.3 Skype for Business Server User Management 3 Administration Guide Log on as Active Roles Admin 23 Register domains with Active Roles 23 Deployment in a single-forest environment 24 Deployment in a multi-forest environment 25 Apply the Master Account Management policy 25 Apply the User Management policy 26 Upgrade from an earlier version 27 Managing Skype for Business Server Users 30 Enabling or disabling users for Skype for Business Server 30 Add and enable a new Skype for Business Server user 30 Disable or re-enable a user account for Skype for Business Server 31 Remove a user account from Skype for Business Server 32 Managing Skype for Business Server user properties 32 View or change Skype for Business Server user properties 32 Move a user to another server or pool in Skype for Business Server 35 About us 36 Contacting us 36 Technical support resources 36 Active Roles 7.3 Skype for Business Server User Management 4 Administration Guide 1 Solution Overview l Introducing Skype for Business Server User Management l Supported Active Directory topologies l User Management policy l Master Account Management policy l Access Templates for Skype for Business Server Introducing Skype for Business Server User Management The Skype for Business Server User Management solution enables Active Roles to administer Skype for Business Server user accounts. This solution provides built-in policies that synchronize user account information between Active Roles and Skype for Business Server, allowing Skype for Business Server user management tasks to be performed using Active Roles Web Interface. With Skype for Business Server User Management, you can use Active Roles to perform the following tasks: l Add and enable new Skype for Business Server users l View or change Skype for Business Server user properties and policy assignments l Move Skype for Business Server users from one Skype for Business Server pool to another l Disable or re-enable user accounts for Skype for Business Server l Remove users from Skype for Business Server Skype for Business Server User Management adds the following elements to Active Roles: l Built-in Policy Object containing a policy that enables Active Roles to perform user management tasks on Skype for Business Server. Active Roles 7.3 Skype for Business Server User Management Administration Guide 5 Solution Overview l Built-in Policy Object containing a supplementary policy that enables Active Roles to administer Skype for Business Server usersin environments that involve multiple Active Directory forests. l Commands and pages for managing Skype for Business Server users in the Active Roles Web Interface. l Access Templates to delegate Skype for Business Server user management tasks. The Skype for Business Server User Management policy allows you to control the following factors of Skype for Business Server user creation and administration: l Rule for generating the SIP user name. When adding and enabling a new Skype for Business Server user, Active Roles can generate a SIP user name based on other properties of the user account. l Rule for selecting a SIP domain. When configuring the SIP address for a Skype for Business Server user, Active Roles can restrict the list of selectable SIP domains and suggest which SIP domain to select by default. l Rule for selecting a Telephony option. When configuring Telephony for a Skype for Business Server user, Active Roles can restrict the list of selectable Telephony options and suggest which option to select by default. l Rule for selecting a Skype for Business Server pool. When adding and enabling a new Skype for Business Server user, Active Roles can restrict the list of selectable registrar pools and suggest which pool to select by default. This rule also applies to selection of the destination pool when moving a Skype for Business Server user from one pool to another. Skype for Business Server User Management provides a number of Access Templates allowing you to delegate the following tasks in Active Roles : l Add and enable new Skype for Business Server users l View existing Skype for Business Server users l View or change the SIP address for Skype for Business Server users l View or change the Telephony option and related settings for Skype for Business Server users l View or change Skype for Business Server user policy assignments l Disable or re-enable user accounts for Skype for Business Server l Move users from one Skype for Business Server pool to another l Remove users from Skype for Business Server Supported Active Directory topologies Skype for Business Server User Management supports the same Active Directory Domain Services (AD DS) topologies as Microsoft Lync 2013. The following topologies are supported: Active Roles 7.3 Skype for Business Server User Management Administration Guide 6 Solution Overview l Single forest with a single tree or multiple trees l Multiple forests in a resource forest topology l Multiple forests in a central forest topology Single forest The single forest topology assumes that the logon-enabled user accounts managed by Active Roles are defined in the Active Directory forest in which Skype for Business Server is deployed. To perform Skype for Business Server user management tasks on a given user account, Active Roles makes changes to the attributes of that use account, and then, based on the attribute changes, the Skype for Business Server User Management policy requests the Skype for Business Server remote shell to update the user account accordingly. For example, when creating a new Skype for Business Server user, Active Roles sets a virtual attribute on that user’s account directing the policy to invoke the remote shell command for enabling the new user for Skype for Business Server.
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