CASE STUDY: Trident

OVERVIEW One of the nation’s largest businesses gains efficiency of inventory and manufacturing transactions with RFgen Mobile Foundations for JD Edwards.

Scan code to read the full case study GOALS ACHIEVED

SNAPSHOT Tripled the volume of transactions. Expanded business without a ton of added expenses. INDUSTRY: Gained the ability to manage offline transactions. Food Manufacturing

ENVIRONMENT: Oracle’s JDE EnterpriseOne 8.0 From the time we installed RFgen nine years ago until today, we’ve nearly tripled APPLICATIONS: the volume of transactions, but the support • Inventory Control required has not really changed.

- Rick Resto, Chief Information Officer Trident Seafoods

THE CHALLENGE

With a large part of the company’s operations Trident Seafoods wanted to utilize barcode in , Trident Seafoods faces many unique scanning and data collection to enhance the business challenges—location, weather, and efficiency of inventory and manufacturing connectivity issues among them. “We needed to transactions. They needed a system that could have 24/7 service from many different locations operate around the clock, capturing transactional in order to record transactions into our ERP information through scanners in a mobile system. And most systems on the market at that environment. Many systems weren’t up to the time simply couldn’t provide us with that level of task, some proved too costly, and others couldn’t serviceability,” business analyst, Mike Wheeler, handle the large volume of transactions. recalls.

RFgen.com 888-426-2286 Trident Seafoods’ chief of our Alaska plants at any we’re producing over three information officer, Rick Resto, point in time, 24/7. That was transactions per minute, 24/7— explained, “Our JD Edwards a key system criterion for us,” that’s a lot of transactions!” product had no barcode Wheeler said. Although RFgen receives quite scanning data collection a workout, Trident Seafoods functionality. And we didn’t want enjoys “very solid behavior to go to a full-fledged advanced of the system,” according to warehousing package. RFgen Wheeler, who “can’t remember gave us the overall functionality the last failed transaction in the we needed for a reasonable scanning process that was not cost.” a user error.”

RFgen is the right solution THE SOLUTION for the unique challenges of the seafood business. “From For approximately nine years, a strategic standpoint, High Trident Seafoods has used the Availability is critical, as well as RFgen mobile data collection During the next steps of the the .csv processing for remote solution to scan and capture process—sending seafood plants,” said Resto. And license critical information and create through the value-add plants plating helps the company transactions, such as inventory in , , and better serve very important transfers, work orders, order Minnesota and later shipping customers. picks, and pallet labels. RFgen products around the world— is flexible, scalable, and RFgen captures transaction The IT management team adaptable to almost any mobile information through scanners at Trident Seafoods also transaction, plus it’s tightly and automatically records appreciates the low total cost integrated to Trident Seafoods’ it in JD Edwards. With more of ownership. “We’ve been ERP system, Oracle’s JD than 150-people scanning or able to replicate our systems Edwards. creating records—including setup and the functionality as we add new locations into The first order of business is to many seasonal employees— the process. We’re able to collect the initial transactions ease of use is essential. The expand our business without at the remote plants, where scanning screens are simple a lot of expense thanks to fish is prepared for transport and sequential, prompting RFgen, which makes it even on ships. The team at RFgen users from step to step. more valuable to us,” Wheeler designed a process to output acknowledged. this information from various THE RESULT production solutions to .csv spreadsheet files and then RFgen adds speed and import those files into RFgen to efficiency to Trident Seafoods’ make the transactions available operations. Wheeler shared to JD Edwards. “RFgen gives that, “Last year we processed us 24-hour system availability. just under 1.2-million We can take a file from any transactions. Right now,

ABOUT TRIDENT SEAFOOD The next time you enjoy a filet of Alaskan salmon or Pacific cod, there’s a very good chance you’ll be eating a product from Trident Seafoods. Founded in 1973 and privately held, it is one of the largest seafood businesses in the U.S., with both offshore and shore-side processing plants, several value-added manufacturing facilities and its own fleet of fishing and processing vessels.

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