https://www.abem.ca/conference ABEM 2019 Conference Proceedings Innovation, Linkages and Internatlization of Firms August 7-9, 2019 Universidad Estatal a Distancia (UNED), San Jose, Costa Rica 5th Academy of Business and Emerging Markets (ABEM 2019) Conference Editors Dr. Luis Camacho, SUNY Empire State College, USA Dr. Satyendra Singh, University of Winnipeg, Canada (c) Academy of Business and Emerging Markets (ABEM) All rights reserved. No part of the proceedings should be reproduced, retained and retrieved in any format without a written permission from the publisher. Published by Academy of Business and Emerging Markets (ABEM) Edinburgh House, Room 708, 99 Wellington Crescent Winnipeg R3M 0A2, Canada www.abem.ca
[email protected] Indexed: Google Scholar Library and Archives Canada 550 Boul del la Cite Gatineau, QC K1A 0N4 Canada Education ISBN 978-0-9937342-4-3 Typeset in Canada 2019 ii 5th 2019 Academy of Business and Emerging Markets (ABEM) Conference Proceedings EDITORIAL MESSAGE Welcome to San Jose, the capital of Costa Rica! It is an honor to welcome you to the 2019 Academy of Business and Emerging Markets (ABEM) Conference to be held at the Universidad Estatal a Distancia (UNED) in San Jose, a lively and dynamic metropolis that looks to the future and works for sustainable development, with an exuberant nature that surrounds it, in a valley surrounded by colorful mountains and volcanoes, making the venue ideal to hold the 5th ABEM 2019 conference. This Central American city, very different from others in the region, is a melting pot in which diverse cultures and thoughts merge. Cosmopolitan and traditional, modern and old, in San Jose ABEM participants will enjoy the Tico's friendship and amiability.