MultiTech Connection Manager Software Automation Tool for Management of Cellular Modem Connectivity

MultiTech Connection Manager – a software solution designed to greatly simplify and ease the installation, configuration and management of cellular connectivity in MultiTech USB and Serial cellular modems that lack intelligence to manage these functions. Connection Manager ensures that IoT edge applications using cellular backhaul can always communicate to the Internet whenever needed by ensuring the cellular connection is always ready for transmission, ensuring the smooth operation of real-world IoT use cases. AT Commands, CONNECTION MANAGER FEATURES traditionally used to manage these functions, can prove time-consuming • New Version 2 Connection Manager and difficult to the un-initiated. Connection Manager provides a much provides updated User Interface and easier and faster method of managing serial and USB cellular modems to replaces all previous versions of ensure persistent connectivity to the cellular network. Connection Manager

Connection Manager is integrated into Windows Networking, supporting • Reduces time and errors associated with Windows 7, 8 and 10 versions, and automatically detects installed cellular establishing and maintaining cellular USB and serial devices, downloads required drivers, ensures com ports connectivity for USB and Serial modems are correctly mapped and establishes a cellular connection – all at the click • Enables easier deployment at scale of a button. Its keep-alive function overcomes common issues that lead to of cellular modems dropped connections, and helps maintain a persistent cellular connection.* • Automatically manages the cellular Traditionally managed by AT Commands, Connection Manager provides connection via the “keep-alive” feature* an additional, easy and convenient way to maintain always-on connectivity needed to power the IoT. Those that wish to use AT Commands for SUPPORTED WINDOWS VERSIONS connectivity management can still do so. • 64-bit versions of Windows 7, 8 and 10 Connection Manager is complimentary and supports MultiTech’s • 32-bit version of Windows 7 comprehensive portfolio of cellular connectivity products optimized for M2M (machine-to-machine) communications. See the Models • In the case of serial modems, Connection Covered section below for a full list of supported products. Manager requires a modem be installed in the Operating System and to be linked *Though Connection Manager, and it’s “keep-alive” function will keep a cellular connection persistent, it is not recommended for critical applications or use cases. to the correct serial port. HIGHLIGHTS Easy Operation Services & Warranty Connection Manager provides the • Establishes a cellular data connection MultiTech’s comprehensive Support Services programs offer a full array following capability for cellular • Provides modem details of options to suit your specific connectivity management in addition to AT needs.These services are aimed Command functionality traditionally used. • Displays line charts of signal level at protecting your investment, and data rates extending the life of your solution • Connection Manager 2 is the latest and or product, and reducing total greatest version and replaces all previous • Automatically manages the cellular cost of ownership. Our seasoned versions of Connection Manager connection via the “keep-alive” feature technical experts, with an average tenure of more than 10 years, • Provides a terminal window for • Automatically installs the most can walk you through smooth recent drivers troubleshooting installations, troubleshoot issues and help you with configurations.

MODELS COVERED Installation Support Models Part Number MultiTech’s Installation Support MTSMC-H5-xx Service delivers priority service MTSMC-LAT3-xx with the ability to work one-on-one MTSMC-LSP3-xx SocketModem® Cell with an experienced MultiTech MTSMC-LVW3-xx Embedded Cellular Modems (MTSMC Series) technical support engineer, to MTSMC-LAT1-xx - 3G HSPA+ MTSMC-LEU1-xx guide you through the installation - 4G LTE Category 1 MTSMC-LVW2-xx process for our products. - 4G LTE Category 3 MTSMC-L4E1-xx - 4G LTE Category 4 MTSMC-L4N1-xx* Technical Support Services - 4G LTE Category M1 MTSMC-MAT1-xx MTSMC-MVW1-xx At MultiTech, we’re committed MTSMC-MNA1-xx* to providing you personalized attention and quality service while MTQ-H5-xx MultiTech Dragonfly™ and MultiTech Dragonfly™ Nano MTQ-LAT3-xx providing you a quick response Cellular System-on-Module (SoM) MTQ-LSP3 to your product support needs. and Modems (MTQ and MTQM Series) MTQ-LVW3-xx We have several options of - 3G HSPA+ MTQ-LEU7-xx support for you to choose from. - 4G LTE Category 1 MTQ-LNA7-xx* - 4G LTE Category 4 MTQN-MNG1-xx* For additional information - 4G LTE Category M1 MTQN-MNG3-xx* on Support Services as well as other service offerings, MTD-H5-xx QuickCarrier® USB-D MTD-MAT1-xx please contact your MultiTech Cellular Dongles (MTD Series) MTD-MNA1-xx* representative or visit - 3G HSPA+ and 4G LTE Category M1 MTD-MVW1-xx www.multitech.com/support.go MultiConnect® microCell MTCM-LAT3-xx LTE Cat 1 USB Cellular Modems (MTCM Series) MTCM-LSP3-xx - 4G LTE Category 1 MTCM-LNA3-xx* - 4G LTE Category 4 MTCM2-L4G1-xx* MTC-H5-xx MTC-MAT1-xx MultiConnect® Cell 100 Series MTC-MVW1-xx Cellular Modems (MTC Series) MTC-MNA1-xx* - 3G HSPA+ and 4G LTE Categories M1, 3 and 4 MTC-LAT1-xx MTC-LVW2-xx World Headquarters MTC-LNA4-xx* Multi-Tech Systems, Inc. * Bold part numbers denote dual radio products (i.e. AT&T & Verizon) 2205 Woodale Drive Mounds View, MN 55112 U.S.A. Tel: 763-785-3500 Dual Network AT&T/Verizon Radio Product Variants Toll-Free: 800-328-9717 Email: [email protected] Automatic management of dual network radios – that is radios that can operate on either www.multitech.com the AT&T or the Verizon networks – are not supported by Connection Manager. In some EMEA Headquarters cases, customers who want to use the product on the Verizon network will need to first Multi-Tech Systems (EMEA) configure the product via AT commands to set the radio to operate for Verizon. After the Strata House radio has been configured to operate on the Verizon then, then Connection Manager will 264-270 Bath Road Harlington UB3 5JJ support the product. This action is not needed for use on the AT&T network. United Kingdom Tel: +(44) 118 959 7774 For information on downloading and using Connection Manager, please go to Email: [email protected] www.multitech.co.uk https://www.multitech.com/support/connection-manager.

Produced in the U.S. of U.S. and non-U.S. components. Features and specifications are subject to change without notice. Trademarks and Registered Trademarks: MultiTech and the MultiTech logo, MultiConnect: Multi-Tech Systems, Inc. All other products and technologies are the trademarks or registered trademarks of their respective holders. 2019-10 • 86002227 • © 2019 Multi-Tech Systems, Inc. All rights reserved. Mouser Electronics

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MultiTech : MTD-H5-2.0 MTD-MNA1-2.0 MTSMC-LVW2 MTSMC-LVW2-SP MTSMC-LVW2-U MTSMC-LVW2-U-SP