Dragon Naturallyspeaking 11.5 Administrator Guide
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Administrator Guide Version 11.5 1 Dragon Administrator Guide version 11.5 Copyright 2011. Dragon version 11.5. This material may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes. No part of this manual or software may be reproduced in any form or by any means, including, without limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are subject to change without notice. Copyright © 2002-2010 Nuance Communications, Inc. All rights reserved. Nuance, ScanSoft, the Nuance logo, the Dragon logo, Dragon, DragonBar, NaturallySpeaking, NaturallyMobile, RealSpeak, Nothing But Speech (NBS), Natural Language Technology, Select-and-Say, MouseGrid, and Vocabulary Editor are registered trademarks or trademarks of Nuance Communications, Inc. in the United States or other countries. All other names and trade- marks referenced herein are trademarks of Nuance Communications or their respective owners. Designations used by third- party manufacturers and sellers to distinguish their products may be claimed as trademarks by those third-parties. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. AMD is a trademark of Advanced Micro Devices, Inc. America Online is a registered trademark of America Online, Inc., a division of AOL Time Warner. Corel and WordPerfect are registered trademarks of Corel Corporation. iPAQ is a registered trademark of the Hewlett-Packard Company. 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Disclaimer Nuance makes no warranty, express or implied, with respect to the quality, reliability, currentness, accuracy, or freedom from error of this document or the product or products referred to herein and specifically disclaims any implied warranties, includ- ing, without limitation, any implied warranty of merchantability, fitness for any particular purpose, or non-infringement. Nuance disclaims all liability for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from the use of the information in this document. Mention of any product not manufactured by Nuance does not constitute an endorse- ment by Nuance of that product. Notice Nuance Communications, Inc. is strongly committed to creating high quality voice and data management products that, when used in conjunction with your own company’s security policies and practices, deliver an efficient and secure means of man- aging confidential information. Nuance believes that data security is best maintained by limiting access to various types of information to authorized users only. Although no software product can completely guarantee against security failure, Dragon Medical Enterprise Network Edition software contains configurable password features that, when used properly, provide a high degree of protection. We strongly urge current owners of Nuance products that include optional system password features to verify that these fea- tures are enabled! You can call our support line if you need assistance in setting up passwords correctly or in verifying your existing security settings. Published by Nuance Communications, Inc., Burlington, Massachusetts, USA Visit Nuance Communications, Inc. on the Web at www.nuance.com. Visit Nuance Healthcare on the Web at www.nuance.com/healthcare. 2 Contents Chapter 1: Introduction to Dragon 11.5 1 Getting started with Dragon 11.5 2 Dragon version 11.5 - What's New for administrators 4 Configuring how Dragon receives audio from a smartphone 6 How Dragon receives audio from a smartphone 6 Configuring the smartphone server 6 Dictating with a smartphone over a network 11 Using the Dragon Remote Microphone Application in a home network 11 Using the Dragon Remote Microphone Application in Public Wi-Fi Hotspots 11 Using the Dragon Remote Microphone Application in corporate environments with mul- tiple subnets 11 Issues with Firewalls, Antivirus software and Malware detection software 12 iOS 4.3 and HotSpot Tethering 12 Creating Windows shortcuts to User Profiles and Vocabularies 13 To create a shortcut to a User Profile and Vocabulary 13 Types of Paths 14 Using multiple acoustic models with a User Profile 15 Acoustic Optimization for User Profiles with BestMatch IV acoustic models 15 Multiple acoustic models and User Profiles on single and multi-core computers 15 Using Australian, Indian, and Southeast Asian accents in Dragon 11 or greater 17 Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11 or greater 17 Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11 or greater 18 Installing, modifying and upgrading Dragon 21 Chapter 2: Preparing to Install Dragon 23 Preparing for an installation or upgrade 24 Installation restrictions 24 File Structure 24 Installation checklist 25 Installation checklist 25 Upgrade checklist 26 Support Checklist 26 Dragon system requirements 27 Processor 27 Processor cache 27 Contents Operating systems and RAM 27 Free hard disk space 28 Microphone 28 Sound card 28 Other requirements 28 Storage space required for User Profiles 30 Installing on or Upgrading to Windows Vista and Windows 7 32 Upgrade considerations 32 Roaming User Profiles in an MSI Installation on Vista or Windows 7 32 Coexistence with other Dragon products 33 Coexistence with previous versions of Dragon 33 Coexistence with Dragon SDK Client Edition 33 Run Dragon SDK Client Edition 11 on a computer with Dragon 11 or greater 33 Run Dragon 11 or greater on a computer with Dragon SDK Client Edition 11 33 Chapter 3: Installing Dragon 35 Installing Dragon on a single computer 36 Installing the Dragon 11.5 service pack 40 Sample custom installation of Dragon Medical 41 Preparing for the Roaming feature 41 Install Dragon 41 Setting the Dragon Options 42 Setting the Administrative Options: Roaming User Profiles 51 Setting the Administrative Options: Miscellaneous options 54 Setting the Administrative Options: Scheduled Tasks 55 Setting Auto-Formatting Options 55 57 Post Installation Tasks 58 Cleaning up after uninstalling Dragon 58 Dragon file structure 59 Turning off Dragon's use of Microsoft Active Accessibility Service 63 Choosing a Medical Vocabulary to Support Your Specialty 65 Dragon Medical US and UK English Vocabularies and Specialties 65 Enhancing the privacy of patient data 71 Security Considerations 71 Chapter 4: Upgrading Dragon 73 Upgrading Dragon 74 Installing on or Upgrading to Windows Vista and Windows 7 76 Upgrade considerations 76 Roaming User Profiles in an MSI Installation on Vista or Windows 7 76 4 Contents Upgrading multiple User Profiles 77 Using the User Profile Upgrade Wizard 77 User Profile Upgrade Wizard: Select the profile(s) to upgrade 77 User Profile Upgrade Wizard: Begin profile upgrading 80 Step 3: Upgrade the end-user systems 81 Preparing to upgrade Roaming User Profiles 83 Step 1: Install Dragon 11 or greater on the computer where you upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 83 Step 2: On the Dragon 9.x or 10.x end-user systems that use the Roaming feature 83 Step 3: On the central network storage location for the Dragon 9.x or 10.x Master Roaming User Profiles 84 Step 4: Copy the Dragon 9.x or 10.x Master Roaming User Profiles to the Dragon 11 or greater client computer 84 Step 5: On the administrator system where you plan to upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 84 Upgrading master Roaming User Profiles 86 Step 1: Upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 86 Step 2: Clean up the Dragon 9.x or 10.x locations for master Roaming User Profiles (optional) 89 Step 3: Copy the Dragon 11 or greater Master Roaming User Profiles to their network location (Optional) 90 Step 4: Upgrade end-user systems to Dragon 11 or greater 90 Upgrading end-user systems 91 Step 1: Upgrade Dragon 9.x or 10.x systems that use the Roaming feature 91 Upgrading multiple User Profiles 93 Using the User Profile Upgrade Wizard 93 User Profile Upgrade Wizard: Select the profile(s) to upgrade 93 User Profile Upgrade Wizard: Begin profile upgrading 96 Vocabularies Created by a Third Party (other than by Nuance) 96 Using a custom vocabulary from Dragon Medical 10.x or earlier with Dragon Medical 11 or greater 96 Upgrading User profiles with third party vocabularies 96 Step 2: Upgrade a User Profile that uses a custom vocabulary 97 Step 3: Import custom words to the upgraded User Profile 97 Step 4: Export the customized vocabulary 98 Step 5: Use nsadmin or the Data Distribution tool to copy the vocabulary you export 98 Chapter 5: Installing Dragon using the Windows