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A Welfare Guide for the Service Leaver Transition to Civilian Life Draft purposes only - Not intended for distribution Useful Addresses Enquiries can be made to the Service Personnel Veterans Agency (SPVA) Joint Personnel Administration Centre (JPAC): JPAC Enquiry Centre Mail Point 465, Kentigern House 65 Brown Street Glasgow G2 8EX Tel: 0800 085 3600 (freephone) Mil: 94560 3600 Email: [email protected] Fax: 0141 224 3586 After leaving the Army the Veterans Helpline can help to answer your questions and assistance may be sought from the Veteran Welfare Service. Tel: 0800 169 2777 Email: [email protected] Useful Telephone Numbers Your Regimental Headquarters Army Welfare Information Service 01722 436569 JPAC Enquiry Centre 0800 0853600 (Freephone) Service Personnel and Veterans Agency 0800 1692277 The Royal British Legion 020 3207 2100 Army Benevolent Fund 0845 2414820 SSAFA Forces Help 0207 463 9398 Officers Association 0845 873 7150 Hyperlinks The following hyperlinks will direct you to a “Transition to Civilian Life” film http://defenceintranet.diif.r.mil.uk/libraries/corporate/ABNS/2013/20130208-ABN_04-13_Transition_to_Civilian_Life_Film-U.pdf https://www.armynet.mod.uk/club/navigate2.php?pageID=89888 http://www.youtube.com/watch?v=rWIoQd0BpkY&list=PLv-jN2vurolbNbKq5ny-HnbWfRWQmVjyg And for those leaving through the Redundancy process: http://www.youtube.com/watch?v=T8VBlOm-C-0&list=PLv-jN2vurolYXOJ_9baO-FjTR-mDawuIL Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Transition to Civilian Life - A Welfare Guide for the Service Leaver | 1 Contents This is a guide that provides general advice. It is important that you have the most up to date information on resettlement. Check with your Unit Resettlement Information Staff Officer or Unit Welfare Officer. Section Detail Page 1 Introduction 2 2 Normal Service Leavers 6 3 Resettlement 10 4 Housing 18 5 Leave 30 6 Removals and Allowances 32 7 Administration 34 8 Service Pensions and Compensation 38 9 Welfare Support 42 10 Benefits and Health 52 11 British Army Soldiers who are NOT British Citizens 60 12 Medically Retired Service Leavers 64 13 Early Service Leavers 80 14 Families 84 15 Information 86 Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution 2 | Transition to Civilian Life - A Welfare Guide for the Service Leaver Section 1 Introduction Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Transition to Civilian Life - A Welfare Guide for the Service Leaver | 3 Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution 4 | Section 1 This guide covers resettlement, housing, leave, and pensions as well as the administrative procedures, for the smooth transition to Civilian Life. The guide is written for those who are going to live in the UK. If you are leaving the Army from the UK and returning to your country of origin you will need to ask about matters relating to that country. Your Unit Welfare Officer (UWO) would be a good place to start seeking help and advice. This guide tells you about the ex-Service and civilian welfare agencies which are there to help you, if you wish, once you have left the Army. It will also explain procedures for all Service Leavers (SL). Definitions of the three types of SL and guidance for British Army soldiers who are also non-British citizens: • If you are a Normal Service Leaver you are leaving the Army on completion of your engagement or have given your notice to leave or have been given notice of discharge under redundancy. See Section 2 of this guide. There is a useful Flow Diagram on the next page. Sections 3 to 10 are useful for everyone. • If you are an Early Service Leaver you have been discharged either: - compulsorily from the trained or untrained strength, or - at your own request from the trained strength or untrained strength having completed less than 4 years service. See Section 13 of this guide. • If you are being Medically Discharged/Retired your service is being terminated on medical grounds, you will have attended a Medical Board which has recommended that your services are terminated. See Section 12 of this guide. • If you are a British Army Soldier who is also a non-British citizen and are serving overseas and wish to settle in the country in which you are serving, you should seek guidance from your chain of command, it is essential that you seek this guidance as early as possible as there may be immigration implications that will need to be resolved prior to leaving. See Section 11 of this guide Interviews As soon as you know you are leaving, you will need to be interviewed by the following as minimum: • Unit Welfare Officer (UWO) • Regimental Career Management Officer (RCMO) • Regimental Sergeant Major (RSM) • Regimental Administrative Officer (RAO) • Commanding Officer (CO) • Unit Resettlement Information Staff (RIS) Officer They will be able to answer your questions on welfare, pay, allowances or pension entitlements, and certainly discuss with them any financial or debt worries you may have. Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Introduction | 5 Resettlement and welfare support for those leaving the Services Service Leaver Notes: Medical YES All SL may attend Housing Discharge? and Financial briefings. NO YES Compulsory Discharge? NO NO Completed 4 Years Service? YES NO Completed 5/6* Years Service? YES Early Service Leaver Employment Support British Army Soldiers Medical Discharge Normal Service Programme Programme (ESP) who are also non See Section 12 Leaver See Section 3 Specifically for those with British Citizens • Mandatory See Section 2 • Signposting to Job >4 but <6 years service See Section 11 Resettlement interview • Mandatory Centre Plus, Other See Section 3 • Mandatory and brief by unit staff. Resettlement interview Support Organisations • Mandatory Resettlement interview • Career and and brief by unit staff. and Ex-Service Resettlement interview and brief by unit staff. Employment • Career and Charities. and brief by unit staff. • Career & Employment Consultancy Support. Employment • Assessment of SL’s • Vocational training Consultancy Support. • Vocational Training Consultancy Support. Vulnerability to Social support. • Vocational Training Support. • Vocational Training Exclusion. • RFEA & employment Support. Support. • Mandatory consultancy support post • Need to consider Resettlement interview discharge. regulating immigration and brief by unit staff. • Non British Citizen status in UK. (see section 11) • Brief by unit staff. Section 3 Section 4 Section 5 Section 6 Section 7 Section 8 Section 9 Section 10 Resettlement Housing Leave Removals & Administration/ Service Pensions Assistance from Dept of Work Allowances Documentation & Pensions Welfare/Ex & Pensions (DWP) Services Leavers (DWP) Benefits, Organisations Community Care & Health Issues Discharged from Armed Forces Post Discharge Employment Support Post Discharge Employment Support Job Centre Plus, and limited RFEA/OA Support under their CTP Support for 2 Years. Thereafter, RFEA and OA Support under Charitable Status their Charitable Status Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution 6 | Transition to Civilian Life - A Welfare Guide for the Service Leaver Section 2 Normal Service Leavers Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Transition to Civilian Life - A Welfare Guide for the Service Leaver | 7 Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution Draft purposes only - Not intended for distribution 8 | Section 2 You are a Normal Service Leaver if you are leaving the Army on completion of your engagement or have given your notice to leave or have been given notice of discharge under redundancy. Leaving the Army can be quite stressful. If you have any worries about the future, it is very important that you discuss them as early as possible so that the right help can be offered in time to make a difference. The following people will conduct formal interviews with you: • Unit Resettlement Information Staff (RIS) Officer • Individual Education and Resettlement Officer (IERO), who is based at your local Army education Centre (AEC). • The following people will be able to give you further advice: • Unit Welfare Officer • Regimental Career Management Officer • Regimental Sergeant Major • Regimental Administrative Office • Commanding Officer. All Service Leavers will receive a Service Leaver’s Pack from the Termination Cell, SPVA(G), about 9 months prior to their termination date. This pack is intended to offer guidance and advice prior to and after leaving Regular Service. If you are eligable for a pack and have not yet received one, you can submit a request through the JPAC Enquiry Centre on 0141 224 3600. Freephone 0800 0853600 or MOD 94560 3600. http://www.ipublish.dii.r.mil.uk/nlapps/docs/default.asp?id=8569 This pack contains important
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