Your Quick Guide Discover how this award-winning box is the best and most innovative TV experience. Introducing

Entertainment made easy Take control of your TV Watch live and . Pause, record, rewind or restart On your TV, online and on live TV. You can do so much on the go. Sky Q.

Say it. Watch it. All your TV. All your apps Use Voice Control to say the See your Sky TV next to your , name of a show, type of show, YouTube, Spotify, BBC iPlayer and or even a line from a show. more – all in one place, easy.

*Requires Sky Q Multiscreen and a Sky Q Mini box if you are watching on another TV. Store More: Up to 500 SD hours. Compared to the standard 500GB Sky+HD box: Sky Q 1TB box: 700GB personal storage. 300GB reserved by Sky for other uses. Sky Q 2TB: 1.7TB personal storage. 300GB storage reserved by Sky. 1000 SD hours.Ultra HD: Ultra HD ready required, Requires Ultra HD subscription. Content depends on Sky TV subscription. Wi-Fi: Coverage depends on home set up. Storage Record Stream on Watch in

1TB – over 500hrs 6 shows 2 TVs and devices* Ultra HD 2TB – over 1000hrs watch a 7th live

Save more of the You’ll need to change Watch more of the See detail and clarity shows you love. your preferences on shows you love like never before, your box to enable with up to 4 times 6 simultaneous the definition of HD. recordings.

*Requires Sky Q Multiscreen and a Sky Q Mini box if you are watching on another TV. Store More: Up to 500 SD hours. Compared to the standard 500GB Sky+HD box: Sky Q 1TB box: 700GB personal storage. 300GB reserved by Sky for other uses. Sky Q 2TB: 1.7TB personal storage. 300GB storage reserved by Sky. 1000 SD hours.Ultra HD: Ultra HD ready required, Requires Ultra HD subscription. Content depends on Sky TV subscription. Wi-Fi: Coverage depends on home set up. Get to know your Sky Q remote

Access your recordings

On/Off Long press for TV Short press for Sky Rewind, Play, Pause and Fast-Forward

Dismiss Navigation buttons Back to Live TV and Select

Press for , Home Page and Weather apps

Volume +/- Channel +/-

Voice Control Mute Search for your show by voice, press and talk

Help and access Record your to Subtitles, favourite Show Press for Series Link, 2nd press for a single episode, then press again to cancel

4 Sky Navigation buttons Takes you to your recordings. Navigate the menus. Press up when watching a recording to Standby display the progress bar, then Press once to switch your box press right or left to move on or off. through the show minute by minute. Press and hold to find Search a specific point. Find a specific TV show, movie or actor. Dismiss Return to live TV or stop Rewind/play/pause/fast-forward playing a recording. Control the way you watch live TV, or fast-forward a Home recorded show. Go to the Homepage.

Select Sidebar Brings up the Mini Guide so you Open the sidebar and find apps can discover more. including Sky News, HQ and My Photos.

Extra tips and tricks Mini Guide Finding your remote When watching live TV press the Press the Q button on the front select button to see the details of your Sky Q box and your Sky Q of the show you’re watching, remote will beep for 30 seconds. press right to see what’s on later, or left to choose from HD or Voice Control Favourite channels. Find what you want to watch faster using Voice Control. Press and Bluetooth technology hold down the blue voice button The Sky Q remote uses Bluetooth on your remote and ask Sky Q to technology, so you don’t need to find a show or movie. For greater point it at your Sky Q box to make control with your voice, ask Sky Q to it work. pause, rewind, or fast-forward to the best bits.

5 Your Sky Q Homepage

Your Sky Q Homepage brings you personalised recommendations on what to watch and your last viewed shows so you can carry on where you left off.

You can also easily navigate to the TV Guide, Catch Up TV Extra tips and tricks menus and your Recordings, and access TV apps from the Sky Q Homepage.

6 Catch Up TV Recordings You’ll always find something to You can record multiple shows watch on Sky Q. Simply select without interrupting your live Catch Up TV on your Sky Q menu viewing and record whole series at to discover and watch shows from the touch of a button. Find all your the last 30 days. There are up to 65 recordings in one place, stored by Catch up channels, including Sky most recent or A to Z. Atlantic, BBC iPlayer and ITV Encore.

Favourites Ultra HD Easily find your most-watched Sky offers the widest range of channels by saving them to entertainment in Ultra HD. Watch Favourites. Go to the TV Guide, dramas, movies, documentaries followed by Favourites and then and sports, including the select Setup Favourites. They’ll Premier League and Formula 1, be assigned to the 1-99 channel in up to four times the definition numbers, so you can tune into of HD, and experience clarity like them quickly. never before.

Auto-Play Auto-Download When you reach the end of an When you start watching an episode, Auto-Play starts the next episode, the next in the series will one automatically, letting you be added to your download queue, watch a whole series in one sitting. ready to watch whenever you want.

7 Using the TV Guide

The Sky Q TV Guide can be accessed via the Home screen, or launched via Voice Control. You can select a specific channel type as well as Box Office events, Radio shows and New Series that are available to you.

8 Browsing Scroll up or down to see more channels, and scroll left and right to browse shows.

Press Channel Recording Up or Channel Down To record a show, just on your Sky Q remote highlight it in the TV to scroll through guide and press R on channels by page. your Sky Q remote. Select a show on If the show’s part of a and it’ll play in the series, a Series Link will Mini TV as well as in automatically be set. full screen. To find out To take off Series Link, information about a just press R again. show, press .

9 Recording your favourite shows

How to record You can schedule a recording for a Good to know: Series Links TV or radio show up to 7 days before aren’t available for all shows it airs. Simply find the programme and channels; and a Series you want to record in your TV Guide Link for the next episode won’t and press Record. appear in your scheduled recordings until the current When you record a show, a Series Link one’s started or ended. will automatically be added to record all future episodes and seasons of a show, as well as any related shows (for example, The Great British Bake Off: An Extra Slice). Series Links will also be set up automatically when you download then play back the latest episode of the latest series of a programme from Catch Up TV.

10 Watch your recordings

How to watch You can find your recordings by Good to know: Use voice pressing Sky on your remote, or control to navigate to by pressing Home then scrolling recordings quickly by simply to Recordings. pressing and holding the blue voice button on your remote • Simply select the programme and say “Recordings”. you want to watch and it’ll start playing Good to know: Pressing the Sky logo at the top of • Part way through a recording? your remote takes you to It’ll pick up from where you left off Recordings. • Want to watch from the start? Just select Watch from start

11 Apps on Sky Q

Everything’s so much easier when it’s side by side. Easier to search, easier to make the most of. That’s why we have apps like Netflix, Disney+, YouTube, Spotify and all on Sky Q. All in one place. And it’s easier to find everything faster when you tell your remote what you’re looking for.

TV

Music

Kids & Games

Wellness

12 Access your Sky services online or on the app…

The app will identify the cause of My Sky app your broadband issue and guide The My Sky app is the quickest and you through the simple steps to easiest way to manage your account get you back online quickly and and get help and support, wherever easily. You can also keep track of you are. your broadband usage or see your broadband speed by selecting Simple billing Broadband & Talk from the Check your current Sky package, Manage Account menu. view your bill and change how and when you pay, all in one place. My Account Fast problem-solving Log in to sky.com/myaccount via Find easy-to-follow articles and your laptop or desktop computer videos on the app to help you to update your account details resolve the most common issues. or change your package all with a Smart broadband features* simple click. You can also create your Sky iD - your login for all our services. Tap Broadband & Talk from the Fix a Problem menu to test your home broadband connection.

13 …Or straight from your TV

My Account Help from your Get immediate access to your Sky homepage account by selecting My Account The Help section features step-by- on the Sky Q Homepage. step videos and articles to help you Here, you can: get more from Sky Q. Whether you • Reset your TV PIN need a hand with your recordings or want to know how to view your • View your latest and previous bills Facebook photos on your TV, simply • Make a payment or change your select Help on the Sky Q Homepage. payment details • Reschedule a visit from an engineer*

14 Introducing Sky VIP Your new loyalty programme

Now you’re a Sky VIP, don’t miss out on everything your new loyalty programme has to offer. It’s our way of saying thank you.

Discover your rewards today Enjoy exclusive rewards and money-can’t-buy experiences. From free tickets to some of the biggest sporting events, to cinema previews across the country. And that’s just the start; the longer you’re with us the better it gets. P Get your Welcome Gift Download the My Sky app today to discover your rewards. There’s a Welcome Gift waiting for you to enjoy - a Buy & Keep movie on us.

To enjoy all this and more download the My Sky app

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