Westminster Ward Universal Credit Support Services
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Westminster Ward Universal Credit Support Services 1 Table of Contents Abbey Road – Universal Credit support services ................................... 3 Bayswater - Universal Credit support services ....................................... 4 Bryanston and Dorset Square - Universal Credit support services ..... 5 Church Street - Universal Credit support services ................................. 6 Churchill - Universal Credit support services .......................................... 7 Harrow Road - Universal Credit support services .................................. 8 Hyde Park - Universal Credit support services ....................................... 9 Knightsbridge and Belgravia - Universal Credit support services ...... 10 Lancaster Gate - Universal Credit support services ............................ 11 Little Venice - Universal Credit support services .................................. 12 Maida Vale - Universal Credit support services.................................... 13 Marylebone High Street – Universal Credit support services ............. 14 Queen’s Park – Universal Credit support services .............................. 15 Regent’s Park – Universal Credit support services .............................. 16 St James’ – Universal Credit support services .................................... 17 Tachbrook – Universal Credit support services .................................... 18 Vincent Square – Universal Credit support services ........................... 19 Warwick – Universal Credit support services........................................ 20 West End – Universal Credit support services ..................................... 21 Westbourne - Universal Credit support services .................................. 22 Key Notes ............................................................................................... 23 2 Abbey Road – Universal Credit support services St John's Wood Library, 20 Circus Road, NW8 6PD: Opening times: Monday 9.30am to 7pm, Tuesday 9.30am to 7pm, Wednesday 10am to 7pm, Thursday 9.30am to 7pm , Friday 9.30am to 8pm ,Saturday 9.30am to 5pm, Sunday 11.30am to 3pm Services available: Free Wi-Fi, one iPad, Computers Cost: Free Additional information: You must book to use a computer. CityWest Homes provides free computer training at this library on Wednesdays from 2-4pm. Call Westminster Libraries on 020 7641 6200 for availability. Westminster Adult Education Service provides free IT drop-in sessions at this library on Wednesdays 2-4pm. It is free, but you must be a resident of these wards to attend and you will be asked to record what you have learned each week. No booking is required, but places are given on a first come, first served basis. You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: Starbucks, St John’s Wood Terrace Cafe Med, London Road Pret a Manger, 2-4 Circus Road 3 Bayswater - Universal Credit support services Paddington Library, Porchester Road, W2 5DU: Opening times: Monday 9.30am to 10pm, Tuesday 9.30am to 9pm, Wednesday 10am to 9pm, Thursday 9.30am to 10pm, Friday 9.30am to 10pm, Saturday 9.30am to 5pm, Sunday 11am to 5pm Services available: Free Wi-Fi, Computers Cost: Free Additional information: You must book to use a computer. The library also runs a ‘Go online - beginners' IT training’ class on Fridays at 2 – contact the library on 020 7641 6200 or [email protected] for more details. CityWest Homes provides free computer training at this library on Tuesdays, 9.55 - 11.55am and 2.30 - 4.30pm (over 50s only) and the third Friday of the month, 6.30 - 8pm (all ages). Call Westminster Libraries on 020 7641 6200 for availability. Open Age provides a 5 week intermediate IT Course at this library on Tuesdays at 1 (a new course starts every month). You must be aged 50 or above to attend, and a member of Open Age (it is free to become a member). CityWest Homes at Pickering House Hall, Hallfield Estate Services available: CityWest Homes is holding free, digital workshops across our estates, for anyone who would like some help with their internet skills. Service times: Contact the resident engagement team on [email protected] or call 0800 358 3783to confirm. Cost: Free to all CityWest Homes residents. Additional information: No need to book. They will provide equipment, but you’re welcome to bring your own tablet, laptop or smartphone if you prefer. 4 Bryanston and Dorset Square - Universal Credit support services Gargar Centre, 37 Chapel Street Services available: Free internet services and ICT courses. Service times: Monday 9-3, Wednesday 9-5 Cost: Free. Contact Gargar Centre on 07947 188491or email [email protected] to confirm the cost of courses. You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: McDonald’s, Marble Arch Starbucks, Hampden Gurney Street McDonald’s, Edgware Road Starbucks, Edgware Road Pret a Manger, 24 Wigmore Street Pret a Manger, St Christopher’s Place 5 Church Street - Universal Credit support services Church Street Library, 67 Church Street, NW8 8EU Opening times: Monday 9.30am to 8pm, Tuesday 9.30am to 7pm, Wednesday 10am to 7pm, Thursday 9.30am to 7pm, Friday 9.30am to 7pm, Saturday 9.30am to 5pm, Sunday Closed Services available: Free Wi-Fi, 12 Computers for adults upstairs and 14 Computers for classes. Cost: Free for WiFi, computers are free for the first hour and then one extra hour is £1 pro rata. Additional information: To use a computer user you need to bring ID, to be a full member you need proof of address. The library has a drop in for IT problems on Monday 1:30-5pm and Friday 2- 5pm. CityWest Homes provides free computer training at this library on Mondays, 1.30 - 5pm and Fridays, 2 - 5pm. Call Westminster Libraries on 020 7641 6200 for availability. Barclays Tea and Tech, St Paul's church, Rossmore Road Services available: Tea and Tech weekly events help give you practical and helpful advice on all your online issues. Service times: Contact St Paul’s Church on 020 7724 8517 or [email protected] to confirm. Cost: Free St Marylebone Jobcentre Plus, 46 Lisson Grove Opening times: Monday to Friday: 9am-5pm Services available: Free computer service for those seeking work and claiming benefits. 6 Churchill - Universal Credit support services Open Age at Churchill Gardens Hub Services available: Computer Drop-in Service times: Wednesdays at 1.45, and Fridays at 1.00 Cost: You just need to become a member of Open Age – it’s free. All our activities are either free or low cost – between £1 and £3 per hour on a pay-as-you-go basis, with no upfront or term fees. Additional information: You must be aged 50 or above to attend. You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: Starbucks, Pimlico Road Starbucks, Graham Terrace 7 Harrow Road - Universal Credit support services There are no support services available to Universal Credit applicants in this ward. There are services in your neighbouring wards listed in this booklet, please refer to: Maida Vale Queen’s Park Westbourne 8 Hyde Park - Universal Credit support services A2Dominion Housing Group, The Point, 37 North Wharf Road Services available: 121 digital skills support in tenants homes, IT GroupWorkshops at DigitalHubs, Access to training materials and help via DigitalDIY website. Service times: Speak toA2 Dominion Group to confirm on 0208 8251261 or [email protected]. Cost: Free for all A2 Dominion residents. Additional information: Only available to A2 Dominion residents. Residents can enrol at any time if required by speaking to income officer or TSO or call centre. You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: McDonalds, Paddington Station Starbucks, Paddington Station Pret a Manger, Paddington Station Starbucks, Sheldon Square Costa Coffee, Praed Street Costa Coffee, Hyde Park Street 9 Knightsbridge and Belgravia - Universal Credit support services Mayfair Library, 25 South Audley Street Opening times: Monday to Friday 11am to 7pm, Saturday 10.30am to 2pm, Sunday Closed Services available: Free Wi-Fi, Computers Cost: Free Additional information: This library does not have wheelchair access. You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: Starbucks, Motcomb Street Starbucks, Gloucester Road McDonalds, Knightsbridge Pret a Manger, Brompton Road 10 Lancaster Gate - Universal Credit support services You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: Starbucks, Moscow Road McDonalds, Bayswater Costa Coffee, Redan Place Pret a Manger, Queensway Station 11 Little Venice - Universal Credit support services Little Venice Sports Centre Library, 10 Crompton Street, W2 1ND Opening times: Mon – Fri 9.00am – 10.30pm, Sat – Sun 10.00am – 5.30pm Services available: Free computer use Cost: Free You can apply for Universal Credit using your phone or tablet, so here are the following places with free Wi-Fi that you can access via your phone to do so: Pret a Manger, Sheldon Square 12 Maida Vale - Universal Credit support