Laporan Tahunan Jpa 2015 3 Petikan Perdana Menteri

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Laporan Tahunan Jpa 2015 3 Petikan Perdana Menteri DESIGN A KANDUNGAN 5 PERUTUSAN KPPA PROFIL DIARI KORPORAT 2015 7-18 KORPORAT 119 Januari-Disember 2015 Carta 9 Organisasi 14 Fungsi MENELUSURI Pengurusan Piagam 11 Tertinggi JPA 17 Pelanggan 145-158 PERJALANAN JPA Visi, Misi & Jaringan Kolaborasi JPA & Media 13 Slogan 147 Strategik 150 PERJALANAN 149Pameran 19-24 TRANSFORMASI JPA 2015 Pengenalan Teras JPA SANTAI 21 39 Strategik 3 159-176 Kerangka Transformasi Teras Perkhidmatan Awam 51 Strategik 4 Program & 23 161 Aktiviti 2015 Teras Teras 25 Strategik 1 55 Strategik 5 Teras LAMPIRAN 33 Strategik 2 177-182 Surat Pekeliling 179 Punca Kuasa 181 Senarai Pekeliling 61-118JPA 360 ° Surat Edaran Prestasi Kewangan 63 JPA 360° 115& Audit JPA di Persada Global 113 Pejabat Penasihat Pendidikan 117 Penerbitan JPA & Latihan (PPL) Pejabat JPA 118Kajian JPA BERLIAN TERGILAP BERLIAN ADALAH SIMBOL KEMANTAPAN, DAYA TAHAN & KETELUSAN PERKHIDMATAN AWAM Potongan, gaya dan reka bentuk yang disempurnakan melalui kecanggihan saintik mampu meningkat- kan nilai sebutir berlian. Untuk merangsang kecemerlangan penyampaiannya, Perkhidmatan Awam perlu meru- bah bentuk dan penampilan melalui pembangunan bakat dan organisasi; peningkatan penyampaian perkhid- matan & jaringan kolaborasi serta pembudayaan nilai & integriti. Penjawat awam perlu dilatih dan dimantapkan secara berterusan untuk meningkatkan potensi mereka agar lebih cemerlang dan bersinar laksana berlian tergilap. LAPORAN TAHUNAN JPA 2015 3 PETIKAN PERDANA MENTERI Penjawat awam telah memainkan peranan utama, khusus- nya dalam membantu Kerajaan melaksanakan segala perencanaan dan perancangan dasar-dasar pembangunan negara dengan rapi serta berkesan. Kejayaan transformasi Perkhidmatan Awam, yang telah kita capai setakat ini, adalah kerana usaha serta komitmen penjawat-penjawat awam, di pelbagai peringkat, yang tidak jemu-jemu berikhtiar, untuk memperbaiki mutu dan kualiti perkhidmatan yang diberikan kepada rakyat. - Majlis Perdana Perkhidmatan Awam (MAPPA) Ke-14- Pada 17 Jun 2015 Dato« Sri Mohd Najib Tun Abdul Razak Perdana Menteri Malaysia LAPORAN TAHUNAN JPA 2015 PETIKAN KETUA SETIAUSAHA NEGARA 4 Penerapan budaya “Cari dan Bantu” sejajar dengan konsep “Merakyatkan Perkhidmatan Awam”. Penawaran perkhidmatan ini perlu dilakukan agar kumpulan atau golongan sasar yang ingin didekati dapat dicapai dengan sebaiknya. - Majlis Anugerah Inovasi Sektor Awam (AISA) 2015- Pada 16 Disember 2015 Tan Sri Dr. Ali Hamsa Ketua Setiausaha Negara LAPORAN TAHUNAN JPA 2015 5 PERUTUSAN KETUA PENGARAH PERKHIDMATAN AWAM PERUTUSAN KPPA Assalamualaikum WBT, Salam Transformasi, Salam 1Malaysia: “Rakyat Didahulukan, Pencapaian Diutamakan” dan Salam Sehati Sejiwa. Aspirasi menjadikan Malaysia sebagai sebuah negara Berdasarkan lima teras utama yang mendasari KTPA ini, maju menjelang tahun 2020 sudah semakin sejumlah 64 inisiatif telah dilaksanakan sepanjang menghampiri kita. Kritikal dalam hal ini, kerajaan tidak tahun menerusi Inisiatif Transformasi JPA. Pencapaian mempunyai pilihan melainkan Perkhidmatan Awam Keseluruhan Inisiatif Transformasi JPA ini telah berjaya perlu melaksanakan perubahan atau transformasi menyelesaikan sebanyak 61 inisiatif (95.3%) yang telah sebagai persediaan untuk memartabatkan Malaysia dirancangkan. sebagai sebuah negara maju berpendapatan tinggi. Transformasi perlu disemarakkan dengan lebih Kejayaan yang diperoleh akan dijadikan sebagai berkesan dengan persekitaran yang sentiasa berubah. penanda aras baharu dan jurang kekurangan pula akan Hakikat ini begitu penting kerana perubahan yang dijadikan pedoman untuk menambahbaik lagi dilaksanakan akan menentukan daya saing kita. pencapaian. Saya berharap agar JPA sentiasa berada di trajektori yang tepat dalam merealisasikan misi dan visi Senario global tahun 2015 memperlihatkan kita untuk masa akan datang. kepada pelbagai ketidaktentuan dan ketidakpastian dari segi politik, ekonomi dan sosial antarabangsa. Mengimbas kembali inisiatif dan pencapaian yang Maka, di celah himpitan polemik ini, ekspektasi rakyat telah dilaksanakan pada tahun 2015, jelas bahawa terhadap Perkhidmatan Awam semakin meningkat segala yang diusahakan adalah seiring dengan agenda dan bertambah tinggi setiap hari. Fenomena ini transformasi Negara dan gagasan Merakyatkan menuntut Jabatan Perkhidmatan Awam (JPA) sebagai Perkhidmatan Awam. Melangkah ke hadapan, JPA telah peneraju transformasi Perkhidmatan Awam untuk diberi penghormatan untuk menerajui Bab 9, sentiasa bersiap siaga dengan cabaran yang datang Rancangan Malaysia Ke-11. Peranan yang diberikan menerjah. kepada JPA ini merupakan satu tanggungjawab yang besar. Maka, saya mengajak seluruh warga JPA untuk Transformasi mula menjadi mantra utama JPA dengan terus komited dan bersungguh-sungguh bagi tercetusnya Kerangka Transformasi Perkhidmatan memastikan kejayaan pelaksanaannya. Awam (KTPA) yang telah dibangunkan pada tahun 2013 dengan matlamat mewujudkan Perkhidmatan Terima kasih saya ucapkan kepada warga JPA yang Awam yang berprestasi tinggi, berintegriti, dinamik sentiasa memberikan komitmen tinggi dan berjiwa rakyat. Sepanjang tahun 2015, JPA telah menyumbangkan tenaga dalam menyokong melaksanakan pelbagai inisiatif baharu untuk pelaksaaan dasar, program dan aktiviti yang telah berubah secara berperingkat dan konsisten, serta dirancangkan. Saya berharap kita terus istiqamah agar berusaha untuk meningkatkan momentum yang perkhidmatan yang cemerlang senantiasa berada di positif bagi perubahan yang lebih besar dan dinamik. tahap yang terbaik demi manfaat rakyat dan negara. Sekian, wassalam. “MENERUSKAN MOMENTUM TRANSFORMASI, MERAKYATKAN PERKHIDMATAN AWAM” Ketua Pengarah Perkhidmatan Awam TAN SRI MOHAMMAD ZABIDI ZAINAL LAPORAN TAHUNAN JPA 2015 PERUTUSAN KETUA PENGARAH PERKHIDMATAN AWAM 6 JPA perlu lebih cekap dan produktif, bersifat terbuka, kreatif dan inovatif dalam menyampaikan perkhidmatan kepada rakyat dan negara. Pada ketika ini, apa yang lebih penting adalah untuk memastikan momentum transformasi yang telah dibangunkan ini diteruskan walau kita berhadapan dengan cabaran ekonomi semasa. Kapal yang dimudiki perlu bergerak lebih pantas meredahi lautan ombak yang ganas dan bergelora. Perhimpunan Bulanan JPA Bulan Oktober 2015 PROFIL KORPORAT JABATAN PERKHIDMATAN AWAM 12 CARTA 9 CARTA ORGANISASI ORGANISASI 14 PENGURUSAN11 PENGURUSAN TERTINGGI TERTINGGI JPA JPA 18 VISI,13 MISIVISI, & MISISLOGAN & SLOGAN 19 FUNGSI15 FUNGSI 21 PIAGAM17 PIAGAM PELANGGAN PELANGGAN Kajian JPA LAPORAN TAHUNAN JPA 2015 9 CARTA ORGANISASI JPA CARTA ORGANISASI JABATAN PERKHIDMATAN AWAM KETUA PENGARAH PERKHIDMATAN AWAM INSTITUT TADBIRAN AWAM NEGARA (INTAN) BAHAGIAN PERANCANGAN, PENYELIDIKAN & DASAR PENASIHAT UNDANG-UNDANG UNIT AUDIT DALAM PASUKAN KOMUNIKASI UNIT INTEGRITI LAPORAN TAHUNAN JPA 2015 CARTA ORGANISASI JPA 10 TIMBALAN KETUATIMBALAN PENGARAH KETUA PENGARAH PERKHIDMATANPERKHIDMATAN AWAM AWAM (PEMBANGUNAN)(PEMBANGUNAN) BAHAGIAN PERKHIDMATANBAHAGIAN PEMBANGUNAN ORGANISASI BAHAGAIN PEMBANGUNANBAHAGIAN PERKHIDMATAN ORGANISASI BAHAGIAN TRANSFORMASIBAHAGIAN SARAAN SEKTOR AWAM BAHAGIAN SARAANBAHAGIAN MODAL INSAN BAHAGIAN PEMBANGUNANBAHAGIAN TRANSFORMASI MODAL INSAN SEKTOR AWAM TIMBALAN KETUATIMBALAN PENGARAH KETUA PENGARAH PERKHIDMATAN AWAM PERKHIDMATAN AWAM (OPERASI)(OPERASI) BAHAGIAN PASCABAHAGIAN PERKHIDMATAN PASCA PERKHIDMATAN BAHAGAIN KHIDMATBAHAGIAN PENGURUSAN KHIDMAT PENGURUSAN BAHAGIAN PENGURUSANBAHAGIAN PENGURUSANPSIKOLOGI MAKLUMAT BAHAGIAN PENGURUSANBAHAGIAN PENGURUSANMAKLUMAT PSIKOLOGI LAPORAN TAHUNAN JPA 2015 11 PENGURUSAN TERTINGGI JPA PENGURUSAN TERTINGGI JABATAN PERKHIDMATAN AWAM Dato’ Jalil bin Marzuki Timbalan Ketua Pengarah Perkhidmatan Awam (Pembangunan) Tan Sri Mohamad Zabidi Zainal Ketua Pengarah Perkhidmatan Awam Dato’ Dr. Ahmad Jailani bin Muhamed Yunus Timbalan Ketua Pengarah Perkhidmatan Awam (Operasi) LAPORAN TAHUNAN JPA 2015 PENGURUSAN TERTINGGI JPA 12 PENGARAH BAHAGIAN DI BAWAH PEJABAT KPPA Encik Norazmi Puan Samsinar Mohd Narawi Md Yuso Penasihat Ketua Unit Dato’ Dr. Mazlan Encik Surendran Undang-undang Audit Dalam Yuso C.K. Balan Pengarah Pengarah Institut Tadbiran Bahagian Penyelidikan Awam Negara (INTAN) Perancangan & Dasar KETUA UNIT DI BAWAH PEJABAT KPPA KOSONG Encik Asrul PENGARAH BAHAGIAN Ketua Pasukan Shah Razali DI BAWAH PROGRAM PEMBANGUNAN Komunikasi Ketua Unit Integriti PERKHIDMATAN AWAM Dato’ Mohtar Datin Dr. Rosslina Dato’ Haji Dato’ Norsham Mohd Abd Rahman Ahmad Mokhtar Mansor Man Rahin Pengarah Pengarah Bahagian Pengarah Bahagian Pengarah Bahagian Perkhidmatan Pembangunan Modal Insan Pembangunan Organisasi Bahagian Saraan PENGARAH BAHAGIAN DI BAWAH PROGRAM OPERASI PERKHIDMATAN AWAM Dato’ Yeow Dato’ Wan Ahmad Encik Danial Dr. Rose Dato’ Dr. Abd Halim Chin Kiong Dahlan Hj. Ab Aziz Ma’alip Lena Lazemi Mohd Hussin Pengarah Bahagian Pengarah Bahagian Pengarah Bahagian Pengarah Bahagian Pengarah Bahagian Pasca Perkhidmatan Khidmat Pengurusan Pengurusan Maklumat Transformasi Pengurusan Psikologi Sektor Awam LAPORAN TAHUNAN JPA 2015 13 VISI, MISI & SLOGAN MEMACU DAN MENERAJU PERKHIDMATAN AWAM PEMBANGUNAN YANG BERPRESTASI SUMBER MANUSIA TINGGI, DINAMIK DAN PERKHIDMATAN AWAM BERJIWA RAKYAT MISIMISI VISIVISI SLOGANSLOGAN PENERAJU TRANFORMASI PERKHIDMATAN AWAM LAPORAN TAHUNAN JPA 2015 FUNGSI JPA 14 FUNGSI JABATAN PERKHIDMATAN AWAM 1. PERANCANGAN Merasionalisasi Saiz Perkhidmatan Awam Melalui Perancangan Sumber Manusia Yang Sistematik Dan Berstruktur Dengan Menjalankan Unjuran Keperluan Sumber Manusia Yang Menyeluruh Menyediakan Perkhidmatan6 1 Awam Dengan Skim Perkhidmatan Dan Struktur Melahirkan Dan Membangunkan Organisasi Yang Relevan, Modal Insan Terbaik Serta
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