>> SUMMER 2017 vol. 7, iSSuE 3 EFFinGhAm GRAnD OPEnI[PAGEnG 46] Freightliner’s 75th AnnIVERSARY [PAGE 38] th Western Star's 50 AnnIVERSARY [PAGE 24] Flag Dedication [PAGE 46] TRUCK CENTERS, INC. HAS 12 LOCATIONS INCLUDING 10 FULL- SERVICE DEALERSHIPS IN THE ST. LOUIS METRO, DID YOU KNOW ILLINOIS AND INDIANA. OVER $13M A, EUREK IN STOCKED IL SOUTH BEND, ELKHART, IN MORTON, PARTS IL HUDSON, IN IL INVENTORY TO MINIMIZE within TCI, our customers and other dealer networks at Troy or at customer SPRINGFIELD, IL YOUR locations. With the continuing rapid advancement of new products, our DECATUR, IL DOWNTIME GREEttrainersI will increasinglyn become a valueGS differentiator to our customers. TCI’s annual Jerry Duft Memorial Fishing Tournament was once again a ST. PETERS, MO EFFINGHAM, IL (Under Construction) huge success with 30+ boats participating. Later in this issue, you will see lots of pictures showcasing the fun that they had. EVANSVILLE, IN In June, TCI was a sponsor of the St. Louis Children’s Hospital Day at Six ST. LOUIS, TROY, IL Flags-St. Louis. Over our 47 year history, so many of our families and MO MT. VERNON, IL friends have come to rely on Children’s Hospital for the critical care of our children. They are an incredible resource that we have in the area. We once again participated in the annual Gene Slay’s Girls and Boys Club Golf Tournament as a major sponsor. The Club serves hundreds of at-risk St. Louis children that would not otherwise have a safe place to go for recreation, activities and tutoring. This is another wonderful organization INDUSTRY– We are really excited about the opening of the Effingham that we are blessed to support and be a part of with the amazing work that BEST HOURS location in April. We really hit the ground running on opening they do. day with a very strong, experienced staff in place that had OF OPERATION been in training since late Summer/Fall of 2016 to serve Michele and I had the absolute pleasure of sharing a European adventure INCLUDING the great group of local customers supporting us at the TCI with our 18 year-old granddaughter, Madeline (Katie’s daughter). We spent 24 HOUR MOST DEALERSHIPS OFFER 2 HOUR standards of excellence they expect. Considering that we 10 days in Rome, Assisi and Praiano, Italy, before venturing to Mittelberg, SERVICE IN EXPRESS ASSESSMENT owned the Effingham property for about 17 years, this Austria, and spending our last day in Munich. In addition to exploring TROY & location was a long time coming and anticipated by many. historical and religious sites, we also hiked in the mountains of the Amalfi ST. LOUIS Coast and Austria. Great exercise that then allowed for indulging on Work is now underway on our new dealership located along I-70 in delicious Italian pizza and pasta. And yes, a little wine too! It was so darn Foristell, Mo., west of St. Louis. The location is where the SelecTrucks special having this time with Madeline building was previously located and recently demoed. We expect this before she ventures off to university. location to open late in the spring of 2018. With our St. Peters’ location 4 STATE- relocating to Foristell, it will give us another opportunity to open with a full staff of experienced, valued TCI employees. We will have 55,000 square And, in closing, we extend our very OF-THE-ART best wishes to Martin Daum as he COLLISION feet of Sales, Parts and Service space that is more than 5 times larger than our current leased space in St. Peters. We will also have plenty of paved transitions into his new role as CEO CENTERS parking spaces for our local and transient customers including our FCCC of Daimler Global Trucks and we look motorhome customers. forward to working alongside longtime Freightliner leader, Roger Nielsen, We also recently closed on the 19.5 acre property in South Bend, Ind., that who has succeeded Daum as CEO has frontage and easy access from I-80/90 and US 31. This will be the of Daimler Trucks North America. We future home for our northern Indiana operations. are extremely blessed with two great leaders of our brands. We recently hosted the 95+ Freightliner/Western Star dealer and corporate trainers for an entire week at Troy. This was a very special opportunity for Enjoy what is left of our summer, us and the five members of our corporate training staff. Freightliner is truly the leader in the training arena amongst OEMs and our dealer trainers are leading the way. Each and every week we are training technicians from John Hopkins NATIONALLY RECOGNIZED TRAINING CENTER WWW.TRUCKCENTERSINC.COM w w w. t r u c k c e n t e r s i n c . c o m >> dRivEN Summer 2017 1 TCI_Ads_New.indd 2 7/27/17 1:56 PM >> SUMMER 2017 vol. 7, iSSuE 3 NtewsCI & Features tOC NEW Patent- Pending CRT™ vents increase air-flow to further Patented wear reduce operating News from TCI Effingham indicator saves temperatures 42 time and helps you 06 Notes from Our General New Dealership Now Open get maximum life Managers from your drum Anniversaries & Retirements Industry News & Notes 50 Well-Deserved Recognitions 14 Daimler Trucks North America Opens High Desert Proving Calkins Transporation Grounds 56 Devoted to the Industry Service Awards Fishing Tournament 22 TCI Team Recognitions 60 24th Annual Jerry Duft Roundup Daimler Trucks TCI Team Notables 26 Celebrating a Century of 64 Celebrating What Makes Our Innovation Team Proud Western Star Flag Dedication 29 Celebrates Their 50th 74 Dedication in Honor of Our Runs 15% cooler Anniversary U.S. Military Veterans for better braking 2017 ATD Ask the Technician 34 Dealer of the Year Runner-Up performance 76 NOx Conversion Efficiency and Faults Explored 25% longer life! The written and visual contents of this magazine are protected by copyright. You may Cummins is reinventing the heavy-duty engine category with two unique X15 engines for 2017. ® not reproduce any articles online or in print without first obtaining written permission from Truck Centers, Inc. Please contact Michelle Petroff at [email protected] for The X15 Efficiency Series has the highest compression ratio in the industry, for unmatched fuel more information on the rights holder for the specific piece that you are interested in. efficiency and responsiveness, delivering up to 1850 lb-ft of torque starting at 1000 rpm. The X15 Managing Editor: Michelle Petroff | Designer: Fee MCCaskilL www.webbwheel.com Performance Series delivers unprecedented power, with up to 605 hp and 2050 lb-ft peak torque. Contact your local Webb Wheel Products supplier Plus, every X15 engine comes with over-the-air calibration capability, a Single Module™ aftertreatment for training that can cut your operating costs! >> system, the most powerful engine brake in the industry and extended service intervals, for ©2015 Webb Wheel Products Inc. Visit: truckcentersinc.com maximum uptime. Two X15 engines. Zero compromises. Learn more at cumminsengines.com. 2 Summer 2017 dRivEN << w w w. t r u c k c e n t e r s i n c . c o m ©2017 Cummins Inc., Box 3005, Columbus, IN 47202-3005 wU.S.A. w w. t r u c k c e n t e r s i n c . c o m >> dRivEN Summer 2017 3 CRT ad.indd 1 6/24/15 3:54 PM driver_ad.indd 1 5/26/2017 9:32:38 AM JUST THE WE HAVE YOU TROY, IL 2280 Formosa Rd. • Troy, IL 62294 FACTs (618) 667-3454 • (800) 669-3454 SPRINGFIELD, IL Good morning, afternoon or evening to each of you 2981 E. Singer Ave. depending on when you find time for reading. We have KARY SCHAEFER, DAIMLER GENERAL MANAGER-MARKETING & Springfield, IL 62703 been on a whirlwind since our last correspondence. It is STRATEGY We were also pleased to host Kary at Troy to share the future (217) 525-1280 • (800) 786-1280 difficult to pick one specific topic to highlight since we innovations that Daimler is dabbling in – alternative power sources (ie: electric), autonomous vehicles, platooning, safety & connectivity, GHG 2nd MT. VERNON, IL have so many to share, so my goal is to share a few of the Phase, global strategies and much more. It gave us even more confidence 621 S. 45th St. • Mt. Vernon, IL 62864 memorable moments of the first half of the year with you that Daimler is continuing to be on the cutting edge on all fronts for the (618) 244-2545 • (800) 786-2545 and our team. I apologize in advance for what may seem transportation industry… stay tuned! redundant; however, many of our team members share our MORTON, IL FORISTELL RELOCATION We recently made the announcement that we are 300 E. Ashland St. • Morton, IL 61550 same successes and we are very grateful for each and every (309) 263-4240 • (800) 397-4292 person that helps make Truck Centers the company that it is. relocating our present St. Peters location to Foristell in 2018. We repurchased that property from Daimler a few years ago and, in turn, are demolishing the HUDSON, IL existing building and building a new dealership. We will have more on this OPENING OF TCI-EFFINGHAM You will read more about this throughout the 19336 N 1425 East Rd.• Hudson, IL 61748 highlight in the future but some very exciting news on building a bigger facility (855) 287-1228 magazine but it was our most exciting venture for 2017 to date. We had talked to service our customer’s needs in that area.