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Document De Référence 2016 Document de référence 2016 Document de référence 2016 référence de Document Le d ocument de référence peut être consulté et téléchargé sur le site www.legroupe.laposte.fr Société anonyme au capital de 3 800 000 000 d’euros Siège social : 9 rue du Colonel Pierre Avia – 75015 Paris N° Siren : 356 000 000 Document de référence 2016 RAPPORT FINANCIER ANNUEL Le présent document de référence contient l’ensemble des éléments composant le rapport fi nancier annuel. Le présent document de référence a été déposé auprès de l’Autorité des marchés financiers (l’AMF), conformément à l’article 212-13 de son règlement général, le 14 mars 2017 . Il pourra être utilisé à l’appui d’une opération financière s’il est complété par une note d’opération visée par l’AMF. Ce document a été établi par l’émetteur et engage la responsabilité de ses signataires. En application de l’article 28 du règlement (CE) n° 809/2004 de la Commission européenne, sont inclus par référence dans le présent document de référence : ● les comptes consolidés du Groupe La Poste relatifs à l’exercice 2015 et le rapport des contrôleurs légaux correspondant fi gurant aux sections 20.1.1 et 20.1.2 du document de référence 2015, déposé auprès de l’AMF le 16 mars 2016 sous le numéro D16-0144 ; ● les comptes consolidés du Groupe La Poste relatifs à l’exercice 2014 et le rapport des contrôleurs légaux correspondant fi gurant aux sections 20.1.1 et 20.1.2 du document de référence 2014, déposé auprès de l’AMF le 16 mars 2015 sous le numéro D15-0136. Des exemplaires du présent document de référence sont disponibles sans frais auprès de La Poste, 9 rue du Colonel Pierre Avia – 75015 Paris, ainsi que sur le site internet www.laposte.fr et sur le site de l’Autorité des marchés fi nanciers www.amf-france.org. 1 Sommaire 1 8 Personne responsable 5Innovation et propriété intellectuelle 115 1.1 Responsable du document de référence 6 8.1 Accélérer la transformation 1.2 Attestation du responsable par des innovations de services 116 du document de référence 6 8.2 Développer l’excellence opérationnelle 117 8.3 Promouvoir la culture de l’innovation 117 2 8.4 Politique de propriété intellectuelle 118 Contrôleurs légaux 79 2.1 Commissaires aux comptes titulaires 8 2.2 Commissaires aux comptes suppléants 9 Les facteurs de risque 119 9.1 Le dispositif de management des risques 3 et les modalités d’identifi cation et de traitement des risques 120 Profi l du Groupe La Poste et informations 9.2 Risques stratégiques 121 fi nancières sélectionnées 11 9.3 Risques opérationnels 123 3.1 Présentation générale : un grand groupe 9.4 Risques fi nanciers 125 multimétier de services 12 9.5 Risques juridiques et réglementaires 129 3.2 Historique et événements importants 9.6 Politique de couverture de certains risques dans le développement des activités du Groupe 13 par l’assurance 131 3.3 Informations fi nancières sélectionnées 14 3.4 La stratégie du Groupe 16 10 4 Examen de la situation fi nancière et des résultats 135 Informations concernant la Société 17 10.1 Faits marquants 136 4.1 Raison sociale et nom commercial 18 10.2 Synthèse des résultats consolidés 4.2 Lieu et numéro d’enregistrement 18 du Groupe La Poste 147 4.3 Date de constitution et durée de la Société 18 10.3 Résultats opérationnels par secteur d’activité 151 4.4 Siège social, forme juridique 10.4 Autres agrégats clés du compte de résultat 163 et législation applicable 18 10.5 Endettement et solidité fi nancière 165 10.6 Analyse des comptes sociaux 173 5 10.7 Événements post-clôture 176 Aperçu des activités 19 11 5.1 Services-Courrier-Colis 20 5.2 GeoPost 29 Trésorerie et capitaux 177 5.3 La Banque Postale 38 5.4 Réseau La Poste 52 12 5.5 Numérique 59 5.6 Immobilier 63 Perspectives 179 5.7 Réglementation 68 5.8 Responsabilité sociale et environnementale 81 13 5.9 Événements exceptionnels 104 Prévisions ou estimations du bénéfi ce 181 5.10 Dépendance à l’égard des brevets 104 14 6 Organes d’administration, de direction Organigramme simplifi é 105 et de surveillance et Direction générale 183 14.1 Conseil d’administration 184 7 14.2 Direction générale 204 Propriétés immobilières, usines et équipements 111 14.3 Absence de liens familiaux, de condamnation et de confl its d’intérêts 210 2 Document de référence 2016 Le Groupe La Poste 15 20 Rémunération et avantages 213 Informations fi nancières concernant 15.1 Rémunération des mandataires sociaux 214 le patrimoine, la situation fi nancière 15.2 Montant des sommes provisionnées et les résultats de l’émetteur 261 ou constatées par ailleurs aux fi ns de pensions, 20.1 Comptes consolidés 262 retraites et autres avantages 217 20.2 Comptes sociaux 380 15.3 Options de souscription ou d’achat d’actions et actions attribuées gratuitement 217 20.3 Politique de distribution de dividendes 420 20.4 Procédures judiciaires et d’arbitrage 420 16 20.5 Changement signifi catif de la situation fi nancière ou commerciale 421 Fonctionnement des organes d’administration 219 16.1 Attributions du Conseil d’administration 220 21 16.2 Activité du Conseil d’administration au cours de l’exercice 2016 222 Informations complémentaires 423 16.3 Évaluation du fonctionnement 21.1 Capital social 424 du Conseil d’administration 222 21.2 Acte constitutif et statuts 426 16.4 Comités spécialisés au sein du Conseil d’administration 223 22 16.5 Contrôle interne 225 16.6 Conformité au régime de gouvernement Contrats importants 431 d’entreprise en vigueur en France 226 23 17 Informations provenant de tiers, déclarations Collaborateurs 231 d’experts et déclarations d’intérêts 433 17.1 Effectifs du Groupe 232 17.2 Politique d’emploi responsable 234 24 17.3 Politique d’évolution professionnelle, de formation et de promotion 235 Documents accessibles au public 435 17.4 Diversité et égalité des chances 238 17.5 Santé et sécurité – Qualité de vie au travail 240 25 17.6 Acteurs de l’accompagnement RH 243 17.7 Politique de rémunération globale 244 Informations sur les participations 437 17.8 Politique sociale 246 17.9 Participation des collaborateurs A dans le capital de l’émetteur 250 17.10 Synthèse des informations sociales 251 Annexes 439 17.11 Rapport de l’un des commissaires A1 Rapport du Président sur le gouvernement aux comptes , désigné organisme tiers d’entreprise, les procédures de contrôle interne indépendant, sur les informations sociales, et de gestion des risques au titre de l’année 2016 441 environnementales et sociétales consolidées 254 A2 Rapport des commissaires aux comptes, établi en application de l’article L. 225-235 du code de commerce, sur le rapport 18 du Président du conseil d’administration de la société La Poste 477 Principaux actionnaires 255 A3 Glossaire 481 18.1 Actionnaires 256 A4 Informations relatives au Crédit d’Impôt 18.2 Contrôle de La Poste 256 Compétitivité Emploi 485 18.3 Accord connu pouvant entraîner A5 Tables de concordance 487 à terme un changement de contrôle 256 19 Opérations avec des apparentés 257 19.1 Relations avec l’État et les entreprises du secteur public 258 19.2 Relations avec les sociétés du périmètre de consolidation 259 Document de référence 2016 Le Groupe La Poste 3 4 Document de référence 2016 Le Groupe La Poste 1 Personne responsable 1.1 Responsable du document de référence 6 1.2 Attestation du responsable du document de référence 6 5 PERSONNE RESPONSABLE 1 RESPONSABLE DU DOCUMENT DE RÉFÉRENCE 1.1 Responsable du document de référence Monsieur Philippe Wahl Président-Directeur Général 1.2 Attestation du responsable du document de référence J’atteste, après avoir pris toute mesure raisonnable à cet effet, que les informations contenues dans le présent document de référence sont, à ma connaissance, conformes à la réalité et ne comportent pas d’omission de nature à en altérer la portée. J’atteste, à ma connaissance, que les comptes sont établis conformément aux normes comptables applicables et donnent une image fi dèle du patrimoine, de la situation fi nancière et du résultat de la Société et de l’ensemble des entreprises comprises dans la consolidation, et que le rapport de gestion, dont la table de concordance fi gure en page 490 du présent document de référence, présente un tableau fi dèle de l’évolution des affaires, des résultats et de la situation fi nancière de la Société et de l’ensemble des entreprises comprises dans la consolidation, ainsi qu’une description des principaux risques et incertitudes auxquels elles sont confrontées. J’ai obtenu des contrôleurs légaux des comptes une lettre de fi n de travaux dans laquelle ils indiquent avoir procédé à la vérifi cation des informations portant sur la situation fi nancière et les comptes donnés dans le présent document ainsi qu’à la lecture d’ensemble de ce même document. Cette lettre ne contient pas d’observations. Le Président-Directeur Général Philippe Wahl 6 Document de référence 2016 Le Groupe La Poste 2 Contrôleurs légaux 2.1 Commissaires aux comptes titulaires 8 2.2 Commissaires aux comptes suppléants 9 7 CONTRÔLEURS LÉGAUX 2 COMMISSAIRES AUX COMPTES TITULAIRES 2.1 Commissaires aux comptes titulaires 2.1.1 À partir de l’exercice 2015 PricewaterhouseCoopers Audit KPMG Audit Représenté par Éric Bertier et Jacques Levi Représenté par Éric Amato et Marie-Christine Jolys 63, rue de Villiers Tour Eqho 92208 Neuilly-sur-Seine Cedex 2, avenue Gambetta CS 60055 92066 Paris-La Défense Cedex PricewaterhouseCoopers a été nommé par l’Assemblée KPMG a été nommé par arrêté interministériel du 29 juin 2009 et Générale Mixte du 11 juin 2015.
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