NEW UPDATES RELATED TO THE PANDEMIC ON THE CITY’S WEBSITE

HANDBOOK FOR PARENTS

DAY CAMPS 2021 POINTE-CLAIRE HANDBOOK FOR PARENTS PROGRAMS POINTE-CLAIRE The City of Pointe-Claire offers children and teens a wide range of DAY CAMPS 2021 cultural, recreational, sports and paddling camps in a fun, safe and stimulating environment. CONTENTS ACCESSIBILITY PROGRAMS...... 2 If your child wants to participate in a day camp and has special needs, GENERAL INFORMATION...3 please contact us so that we can assess the possibility of providing him or her with an accessible, safe and fun environment. If necessary, MULTI Card we will refer you to a community organization for additional support. Registration Newsletters – Sign up! The City of Pointe-Claire has purchased an adapted bicycle to give children a chance to travel together during Teen Camp activities. GENERAL RULES...... 4 Behaviour and discipline Cancellations and changes ASSOCIATION DES CAMPS DU QUÉBEC (ACQ) HEALTH...... 6 The Cadre de référence pour les camps 20192021 municipaux (reference framework for municipal day camps) was developed HEAT WAVES...... 7 thanks to a partnership between the Association québécoise du loisir municipal (Québec municipal recreation asssociation — AQLM) and DAILY ORGANIZATION the Association des camps du Québec (Québec camp association AT CAMP...... 8 — ACQ). It includes 45 mandatory sections that define the best practices to ensure that municipal day camp programs offer a safe, SPECIFIC CAMP RULES.....9 quality experience. a. Cultural camps The City of Pointe-Claire’s sports and recreational camps meet all b. Recreational and the requirements of the Cadre de référence and have obtained sports camps compliance certification. Counsellors receive yearly certification from c. Paddling camps the DAFA program. The certification process for the cultural and paddling camps will be undertaken shortly. Association des camps du Québec: www.camps.qc.ca Updated: April 2021

PUBLISHED BY THE CITY OF POINTE-CLAIRE www.pointe-claire.ca twitter.com/Pointe_Claire GENERAL INFORMATION See MULTI CARD updates The MULTI Card enables residents to register for all on the City’s Carte City activities. It is free and includes the number website Card needed to register in LUDIK. To register a child for

NOM / NAME BUDDY a camp, you will need your child’s MULTI Card or

NUMÉRO / NUMBER client number as well as your own. 123-456-789 EXPIRATION 2019-12-31 To obtain a MULTI Card: • Go to the Central Library, Aquatic Centre or City Hall. • A photo will be taken of each family member aged 6 and up. • If you are obtaining the card for the first time, you will be asked to show proof of identity and proof of residence for each person. • The card is valid for two years. Non-residents may obtain a client number by contacting the Recreation Department, Nautical Activities Department, or Stewart Hall Cultural Centre.

REGISTRATION

Due to the current exceptional circumstances, the City of Pointe-Claire has put in place a procedure for registering for day camps. Find the procedure on the City’s website.

The Family Form is required for your child to participate in camp.

SIGN UP FOR OUR NEWSLETTERS! CITY NEWSLETTERS Sign up on the City’s website for news and information about upcoming events and registration dates for activities!

Visit www.pointe-claire.ca.

Handbook for Parents Day Camps 2021 03 GENERAL RULES

BEHAVIOUR AND DISCIPLINARY MEASURES To make sure everyone has a safe, fun and rewarding experience, a number of behavioural rules must be followed. We ask for your cooperation so that your child understands camp rules and agrees to follow them.

BEHAVIOUR • No disrespectful behaviour SYSTEM FOR DISCIPLINARY MEASURES will be tolerated. Camp staff use a four-step system for disciplinary measures. • No verbal or physical abuse of other children or camp STEP A staff will be tolerated. A child who fails to comply with camp rules will be given a verbal • Misbehaviour will lead to warning by his or her counsellor. All misbehaviour will be noted. disciplinary action. STEP B RESPECT FOR FACILITIES After the child has been given three verbal warnings, the supervisor AND EQUIPMENT will tell parents or guardians about the child’s behaviour. Parents and Facilities and equipment must be the supervisor will try to find a solution together. treated with respect at all times. STEP C (recreational and sports camps only) No vandalism of any kind will be tolerated. If the disrespectful behaviour persists, the camp supervisor will notify the parents or guardians and introduce a behaviour chart for Any damages resulting from acts the child to ensure daily follow-up. of vandalism caused by a child will be billed to their parent or STEP D legal guardian. If there is no improvement, the following steps will be taken: PERSONAL ENTERTAINMENT 1. The child will be suspended from camp for one day or DEVICES AND ITEMS one field trip. Parents or guardians will receive a written warning. 2. The child will be suspended for a period ranging from three days to one To provide children with a week. Parents or guardians will receive a second written warning. stimulating experience and help 3. The child will be expelled from camp for the rest of the summer. them develop social skills through interaction with their peers, we ask Written warnings will include details of all interventions by you to keep the following items counsellors and supervisors. at home: THERE WILL BE NO REFUND OF THE REGISTRATION FEE FOR • Electronic devices A CHILD WHO IS EXPELLED FROM CAMP. • Personal games • Books • Toys IF YOU ARE NOT SURE IF AN ITEM IS PERMITTED, PLEASE ASK YOUR CAMP SUPERVISOR.

04 Handbook for Parents Day Camps 2021 GENERAL RULES COMMUNICATE DIRECTLY WITH THE CAMP IN QUESTION (see contact details below).

CANCELLATIONS AND CHANGES

REFUNDS – CANCELLING A WEEK CHANGING WEEKS Requests for refunds must be made in writing and must include the following information: If you have registered your child for a particular week and would • Reason for the request • MULTI Card number or like to change it, a $20 transfer fee • Dates to be cancelled and refunded client number will apply. • Name of each child Requests for changes must No refund will be issued less than eight working days be submitted in writing at least before camp begins. eight working days before Refunds will be made by cheque. Please allow four to six weeks for the beginning of the week to processing. be changed, and will be considered Absences are non-refundable and non-transferable. as long as there is space left in the new week chosen. REQUESTS ARE SUBJECT Please contact the relevant department for more information about TO APPROVAL. the cancellation fee amounts. A TRANSFER FEE WILL Requests must be received by the relevant department at BE CHARGED. When to make your request least eight working days before the week to be cancelled. The person who registered the child will receive the refund. No transfer will be approved less than eight days before Cancellation fees camp begins. Communicate directly with the camp in question The following fees will be (see contact details below). charged per child and per week cancelled. Where to send your request Depending on the selected camp Stewart Hall Cultural Centre 176 Du Bord-du-Lac – Lakeshore Road • Cultural camps Pointe-Claire, Québec H9S 4J7 NSF CHEQUES 514-630-1220 I [email protected] There will be a fee Culture, Sports, Leisure and Community Development Department of at least $35 • Sports and 94 Douglas-Shand Avenue recreational camps for NSF cheques. Pointe-Claire, Québec H9R 2A8 514-630-1214 I [email protected] Nautical Activities Department 75 Du Bord-du-Lac – Lakeshore Road • Paddling camps Pointe-Claire, Québec H9S 4H5 514-630-1256 I [email protected] THE PERSON WHOSE MULTI CARD WAS USED TO REGISTER THE CHILD WILL RECEIVE THE RELEVÉ 24 SLIP.

Handbook for Parents Day Camps 2021 05 HEALTHPÉRIODES DE CANICULE

Family Form counsellor to help your child Sunscreen When registering a child, you take medication. You must It is mandatory for campers to must fill out a Family Form online. provide written consent as well wear sunscreen. Your child must bring a bottle of sunscreen on Important: The Family Form is as the original prescription the first day of camp. essential for the best possible bottle. supervision at day camps. It For health reasons, campers contains important information Lice are not allowed to use another about your child’s health and If there is lice, all parents and child’s sunscreen or share theirs. allows our teams to ensure your guardians will be notified. It is your child’s safety and well-being while responsibility to make sure that Nut-free promoting active participation your child does not have lice and environment: under the best conditions. to take all the necessary steps to To ensure eliminate them. Children who have everyone’s safety, The information in the Family lice must stay home; they may food that might contain nuts, Form will remain confidential. come back to camp once they have peanuts or peanut butter is not Only relevant information been treated. Camp supervisors permitted. Children are also not will be shared with the team reserve the right to check for lice allowed to share their snacks. of counsellors. when a child returns.

Medication If your child requires medication, you must inform the supervisor of this. If you would like a camp counsellor to help your child take medication, you must provide written consent as well as the original prescription bottle. The same rules apply for any changes in your child’s prescription.

New prescriptions It is also important that you notify the supervisor of any new prescriptions or any changes in the dosage of a current medication, if you want a camp

06 Handbook for Parents Day Camps 2021 HEALTH HEAT WAVES

Heat waves generally occur when the air temperature is at least 34°C for at least three consecutive days and the temperature is at least 20°C for two consecutive nights. Concrete actions are taken during periods of extreme heat to ensure the well-being, health and safety of all.

At camp At home The City of Pointe-Claire has implemented a heat wave protocol for its We recommend that you day camps. The following measures are taken in the event of a heat wave: encourage your child to drink, • Additional water stations are • Medical forms are reviewed even if he or she is not thirsty, set up at each camp. to identify children with and stay in an air-conditioned • Shaded areas are set up. breathing problems or asthma. place as much as possible. • Fans are brought in. It is therefore important that • Water games are organized. parents fill out the Family Form Tips • High-intensity games, outdoor (available at ludik.pointe‑claire.ca). • Drink plenty of fluids, even tournaments, and paddling • Parents or guardians will be if you are not thirsty. activities are cancelled. informed about their child’s • Stay in the shade or in an • Camps without air state if he or she is showing air-conditioned place. conditioning are relocated to signs of heat exhaustion. • Avoid high-intensity sports. air-conditioned facilities. • Parents or guardians receive a • Wear light clothing and a hat. • A weather warning system reminder of the precautions to • Take breaks from activities. is implemented for the staff. be followed. Heat-related illnesses – Warning signs

HEAT EXHAUSTION OR HEAT STROKE

Faintness Excessive Cool, pale, Throbbing No Red, hot, dry skin or dizziness sweating clammy skin headache sweating Body temperature above 103°F or 39°C

Nausea Rapid, Muscle Nausea Rapid, May lose or vomiting weak pulse cramps or vomitting strong pulse consciousness

• Get to a cooler, air-conditioned place. CALL 911 • Drink water if fully conscious. • Take immediate action to cool • Take a cool shower or use a cold compress. the person down until help arrives.

Handbook for Parents Day Camps 2021 07 DAILY ORGANIZATION AT CAMP

LUNCH AND SNACKS NUT-FREE ENVIRONMENT: Your child must bring a snack and ENVIRONMENT: BOOMERANG LUNCHES To ensure a water bottle every day. Healthy It is recommended to use reusable everyone’s safety, snacks such as fruit, cheese, containers and water bottles it is forbidden to bring any food and vegetables are encouraged. instead of plastic bags, bottles or that might contain nuts, peanuts or Chocolate and candy are not clingwrap. A recycling program peanut butter. It is also forbidden recommended. is in place to teach kids about to share. If it is a full-day camp, you must waste management. If your child has any kind of also plan for your child’s lunch. Reminder: You must fill out the Family allergy, you must indicate it in Some camps provide a paid lunch Form (available at ludik.pointe-claire.ca). the Family Form and advise the option (see sections for each It contains information about your camp supervisor. specific camp). child’s health (allergies, intolerances Microwave ovens are available for and dietary restrictions, medications, some camps. For more information, etc.) to ensure better care. contact the camp directly.

CAMPER’S BACKPACK

Labelled hat and Sunscreen Bathing suit, water shoes and towel change of clothes (water games can take place at any time)

Reusable Healthy Lunch water bottle snacks (for full-day camps) Lost items that are not claimed will be sent to a recovery organization after December 1 of every year.

FOR SAFETY REASONS, YOU MUST LET THE CAMP KNOW IF YOUR CHILD: • is late or will be absent • must leave camp early • will be leaving with another person • will arrive or leave on their own (on foot or by bicycle)

08 Handbook for Parents Day Camps 2021 SPECIFIC CAMP RULES

A. STEWART HALL CAMPS

Creative Mornings REGULAR HOURS, LATE PICKUP AND EARLY DROP-OFF Half-day (morning or afternoon) or full-day camps are offered. Cultural Day Camp Full-day and morning camps begin at 9 a.m. and afternoon camps begin at 12:30 p.m. Please check Day Camps Pointe-Claire for each  Specialized camps camp’s specific hours. • Culinary arts There is a 15-minute grace period for pick-up and drop-off; beyond • Performing arts this, parents will be charged an additional $1 per minute, to be paid • Visual arts to the counsellor. • Film and multimedia If your child is dropped off late, you must accompany him or her • Music to their camp room. • Science SIGNING IN AND OUT CAMPERS’ ESSENTIALS Parents must sign their child in and out of camp. • The camper’s backpack (page 8) LUNCHES • A smock (or old shirt) for Creative Mornings, Children participating in full-day camps will eat lunch under the supervision Cultural Day Camp and of a camp counsellor. Each child must bring a lunch and a snack. Visual Arts Camp. The Cultural Centre does not offer canteen services.

STEWART HALL CULTURAL CENTRE 176 Du Bord-du-Lac – Lakeshore Road Pointe-Claire, Québec H9S 4J7 514-630-1220 [email protected]

Handbook for Parents Day Camps 2021 09 SPECIFIC CAMP RULES (continued)

B. RECREATIONAL AND SPORTS CAMPS

REGULAR HOURS, LATE PICK-UP AND EARLY DROP-OFF 20192021 Regular camp hours are 8:30 a.m. to 4:30 p.m. There is a 5-minute grace period for pickup and dropoff; beyond this, you will be charged The sports and recreational camp a daycare fee. program meets the requirements • You can reserve a week’s daycare in advance or register your child of the Cadre de référence des at any time. camps de jour municipaux of the Association des camps • Daycare schedules will be confirmed when you register. du Québec (ACQ), a reference • Please check Day Camps Pointe-Claire for camp and daycare hours. framework for municipal day You must sign your child in and out of camp. camps that emphasizes the quality of the experience and child safety (www.camps.qc.ca). LUNCHES Campers sometimes have the option of buying lunch. Junior Camp If a lunch has been forgotten or lost, you will be notified by phone. If you are Senior Camp unable to drop off a lunch, a lunch will be provided, and you will be asked to Kidnetics Camp pay for it at the end of the day. Teen Camp FREE SWIM Sports camp At the beginning of Junior, Senior and Kidnetics camps, campers take a Terra-Cotta Nature swim test. They are given a coloured bracelet according to their level and Adventure Camp are required to comply with safety rules based on their level. Week 9 Camp (if applicable) SWIMMING LESSONS Spring Break Camp Swimming lessons are provided as part of the sports camps (Arthur-Séguin, CAMPERS’ ESSENTIALS Ovide and Bourgeau). It is important to indicate your child’s swimming level when you fill out the relevant form. • The camper’s backpack (page 8) • Comfortable clothing: shorts, FIELD TRIPS T-shirt, running shoes, water Weekly field trips are organized. Junior, Senior, Kidnetics and Teen campers shoes and a hat are recommended. must bring their lunch (no microwave is available). CULTURE, SPORTS, On some trips, Teen campers are allowed to go off in groups, provided they LEISURE AND COMMUNITY have a signed parent consent form and agree to check in regularly with DEVELOPMENT DEPARTMENT camp counsellors. An adapted bicycle is available for children to travel together during Teen Camp activities. 94 Douglas-Shand Avenue Pointe-Claire, Québec H9R 2A8 For safety reasons, Junior, Senior and Kidnetics 514-630-1214 campers participating in outings must wear the day [email protected] camp T-shirt, which can be purchased at all camps.

10 Handbook for Parents Day Camps 2021 SPECIFIC CAMP RULES (continued)

C. PADDLING CAMPS

Canoe Kids REGULAR HOURS Activities are offered in half-day or full-day periods. Intro to Paddling Intro to Paddling half-day camp hours are from 9 a.m. to 12 p.m. and Teen Paddle 1 to 4 p.m. Canoe Kids camps are from 9 a.m. to 4 p.m. Teen Paddle hours are from 9 a.m. to 12 p.m. Canoe kayak lessons are offered at CAMPERS’ ESSENTIALS various times. • The camper’s backpack (page 8) Please check Day Camps Pointe-Claire for specific camp schedules. • Water shoes are mandatory (beach sandals, such as SIGNING IN AND OUT flip-flops, are not allowed). Parents or guardians must sign their child in and out of camp.

CANOE KAYAK CLUB LUNCHES A canteen service offering a choice of snacks and light meals is available 75 Du Bord-du-Lac – at the Canoe Club, Monday through Thursday, during lunch hour. Lakeshore Road Contact the department for more information about menus and prices. Pointe-Claire, Québec H9S 4H5 514-630-1256 [email protected]

Handbook for Parents Day Camps 2021 11