COVID-19 – Questions & Answers

The information provided below is situation is current as of 1 December 2020, however we are in everchanging circumstances and Wood will provide updates accordingly. Coronavirus queries can be emailed to: [email protected] otherwise if you have a specific query with regards to your terms and conditions etc. please contact your P&O Advisor.

Question Answer

1. Will Wood onshore staff be available as normal Yes, usual contact names and contact details will and will there be a constant emergency contact continue regardless of actual working location. Wood’s available? emergency response continues as usual. A copy of these details are noted on the remote workers site.

2. What is Woods stance on travelling to check-in The Government has categorised those working in the as the Government are advising against non - Oil and Gas Industry as Key workers, and therefore they essential travel? are still allowed to travel to and from their place of work.

3. Will Wood provide a letter to cover transport to UPDATED: Everyone should have now received a key allow us to travel to and from work as we are worker letter, If you require this to be reissued please classed as `key / critical workers`? send a request to [email protected]

4. If public transport ceases can I drive to work? UPDATED: Yes, however this should be discussed on a case by case basis with your logistics coordinator.

Personnel must not travel in a private vehicle with others who are not part of the same household.

Employees are requested to comply with the Wood Driving Management Standard and complete a driving risk assessment prior to travelling. Completed assessments should be sent to [email protected]

5. Will there still be a pat down security check at The pat down security check will remain as is. the heliport for security? These checks have to be maintained to ensure that the integrity of the aircraft is maintained. If we cannot

complete the security checks then we would not be permitted to fly.

Measures currently in place:

• Security staff are wearing gloves during pat down search which the security office sanitizes after each individual search • Security staff cleaning hands after each passenger completes the baggage search • Security staff will be involved in the Bristow screening process • Clients are sending passengers for pre-flight screening prior to arriving at the terminal • Areas in the terminals being cleaned regularly which includes the food outlets

6. If the situation arose that someone became if once an employee has travelled offshore and feels infected on the platform and was taken off is unwell, our clients have appropriate measures in place there something in place from Wood to ensure to provide medical support and where deemed appropriate have the ability to safely transport anybody there is a safe means to get the “patient” home? who may be infected with Covid-19 back to Aberdeen. Once the employee has been assessed they will be released into the care of Wood and we have put measures in place to ensure safe onward transportation home.

7. If someone cannot mobilise due to underlying Please note the COVID-19 Offshore Contractors health conditions and need to self-isolate, what Partnership Agreement minimum payment structure will they be paid? information.

8. If someone cannot travel to check in due to the Please note the COVID-19 Offshore Contractors borders being closed what will they be paid? Partnership Agreement minimum payment structure information. If an employee is unable to get to the point of mobilisation, no payment will be made.

9. If there is a circumstance during the period Please note the COVID-19 Offshore Contractors where there is a reduction in numbers to Partnership Agreement minimum payment structure minimise the potential for infection, i.e. sent information. home early/asked not to mobilise will this be paid as per contract?

10. What happens if I cannot go offshore due to You must inform your P&O team as soon as possible childcare issues? and this time off would ordinarily be unpaid.

11. What happens if I am held offshore for more A risk assessment would be completed and reviewed by than 21 days the medic and OIM to understand if you were fit to continue working or should be stood down in the accommodation. You will be paid for each day spent offshore under your normal T&C’s.

12. What happens with my medical as it is due to UPDATED: All medicals are now almost fully back normal expire? with some exceptions. Additional control measures in are in place for the safety of employees and clinical staff. These will be communicated at the time of booking.

It is advised that any medical renewals are carried out at least 6 weeks in advance of the expiry date wherever possible. Contact [email protected] for an appointment.

13. Will the hotels be allowed to stay open for “key At present, there are still hotels open in workers”? Aberdeen and we have not experienced a shortage in availability. These hotels are also still providing meals in the form of room service as opposed to within their usual restaurants. Hotels for key workers are being kept up to date on the OGUK website: https://oilandgasuk.co.uk/accommodation-and-transport-provisions-for-key-workers/ 14. I live overseas, will I need to self-isolate for 14 UPDATED: Workers required for the continued safe and days when arriving in the UK to travel offshore secure operation, maintenance and essential support due to new Government quarantine rules? services for offshore oil and gas infrastructure in the UK will not be required to self-isolate for 14 days when they are travelling to the UK to work. However you are required to complete the Public Health passenger locator form before you travel to the UK. You will receive a letter from Wood confirming your exemption that you must carry with you when entering the UK and through your stay. Please note that this is at the operators discretion. 15. The area I live in has gone into a local lockdown, UPDATED: This is at the operators discretion. If you live should I still mobilise? in or have holidayed in a local lockdown area, please advise your logistics coordinator as soon as possible for clarification. 16. Are face coverings mandatory for travelling UPDATED: Yes, the use of face coverings is mandatory offshore? requirement for travelling offshore.

17. I am due to travel overseas on holiday will I be UPDATED: Employees must consider quarantine required to quarantine when I come back? guidelines. Employees must refer to Government and client guidelines and note that that quarantine rules are

subject to change and may apply on return from trips/ holidays overseas. For this reason, arrangements must be made in advance to cover the potential of quarantine being required before approval for leave can be given. The exception to this is if the quarantine period falls within a period of field break. If the quarantine rules apply, then on his/ her return from overseas, the employee may be required to take further annual leave or unpaid leave during the quarantine period.

Where an employee has already received approval for leave and intends to travel overseas or is currently overseas and had not made prior arrangements for a quarantine period, but due to a change in Government or Wood advice now has a requirement to quarantine on return, the employee may agree with their line manager to use further annual leave or unpaid. TRAINING (UPDATED)

18. Are classroom courses running as normal? AIS, Survivex & other third part training providers have reopened in May 2020 and commenced classroom-based training. However, due to the recent lockdown in England some training providers have closed, AIS will contact any employee who is affected by this and ask to rebook for an alternative date or provider if available.

Some Wood Internal Courses such as the Frontline Leader training for supervision are still on hold due to social distancing norms that require courses to be set up with. Once there is a planned approach the delivery of these courses will be announced.

19. I have a training course booked - what should I Training courses should be attended as required for your do? role ensuring compliance.

If for any reason you are not able to attend training due to becoming unwell then please inform AIS Training on phone 01224 851500 option 4 then option 1 Or Email - [email protected]

If it is out with the hours of 0830-1700, contact the out of hours contact number (01224 851000). Let the person know if you have accommodation arranged so that this can also be cancelled.

20. I am a new start will I still receive a Wood Yes. All new starts to the company are receiving a copy of induction? the Wood induction booklet via email which they should read and acknowledge once read through. For site based these are continuing to take place based on client arrangements.

For training inductions, the relevant focal point responsible for carrying out the induction will contact yourself to arrange a suitable time to do this via the phone / Microsoft Teams.

21. I can’t attend a training course because of Course’s have commenced and we ask you to monitor COVID-19 – what happens now? your emails for any new joining instructions that come through for your courses.

You should still notify Wood and AIS as soon as possible if you wish to cancel /re-schedule your booking within the stated cancellation and rebooking timelines to avoid incurring cancellation / NO Show charges which you may become liable for.

If you need to contact out with the hours of 0830-1700, please contact the Wood out of hours contact number (01224 851000). Let the person know if you have accommodation arranged so that this can also be cancelled.

22. I have a meeting scheduled at Wood- what In line with latest Government guidelines all meetings at should I do? Wood are being done with use of remote facilities such as Microsoft Teams. Please contact your meeting organiser to get an update on dial in details.

23. What can I do if my certificates are due to ECITB and OPITO have taken the decision to draw the expire? Certificate extension process to a close. As of 19th October 2020, OPITO requests to extend certification will no longer be granted unless they clearly fall into one of two exceptional categories. When a certificate or extension expires, individuals will receive a two-month ‘period of grace’ in which appropriate training must be sought. This will not be reflected in Vantage and, therefore, may affect an individual’s ability to travel offshore. More information can be found on the following link - OPITO Certificate Extension Policy

Please ensure you take ownership of your expiring certificates and contact your AIS/ Wood focal point to rebook upon receiving the 120 day reminder.

24. How do I submit my Expense form and receipts Employees should email a copy of their training expenses for training courses to be paid? – and supporting receipts to Skills Pool so we can pick this up for processing. The email address is [email protected]

We are asking for these to be emailed currently to SkillsPool due to us not being in office and that there may be a delay if being posted them to the office.

25. What do I need carry to site to do for right to If you are a new start to the business, then you will need work checks? to carry your passport to site and get this verified by a Wood focal point who will check and scan a copy of this to Skills Pool team.

26. New Start Certificates Check All certificates should be emailed to Skills Pool team for verification so we can note exactly what training cannot be completed prior to mobilization to site and how we manage this due training on hold due to COVID-19.

Please carry all your original certificates to site so these can be verified by a Wood focal point and scanned into Skills Pool team for keeping on file.

CORONAVIRUS JOB RETENTION SCHEME (CJRS)

27. What is the CJRS? We are all facing unprecedented challenges both personally and professionally due to the coronavirus (COVID-19) pandemic. The Government has recognised this challenge for companies within the UK and has introduced a new scheme called the Coronavirus Job Retention Scheme (CJRS) which provides support to UK Businesses to prevent potential redundancies.

28. Are the unions aware of the Company’s Mutual agreement and acceptance has been reached approach to placing employees on furlough? with Unite the Union, GMB and RMT to implement these variations to terms and conditions without the need to conduct formal consultation, due to the urgency and financial implications for all applicable employees. Unite, GMB and RMT have all agreed a Supplementary

Project Agreement (SPA) for the Coronavirus Job Retention Scheme with Wood.

29. How long will the CJRS run for? UPDATED: The CJRS is a temporary scheme open to UK employers starting from 1 March 2020 and running to 31st March 2021.

30. What does it mean if I have been put on The word furlough means a temporary leave of absence furlough? from work as a result of economic conditions affecting one particular company or matters affecting the country as a whole. Furloughed employees will be placed on a temporary leave of absence with their agreement; they will not be required to work during this period however they will remain in employment and will remain entitled to pay, as explained further below.

31. I have been put on furlough, does this mean my No, employees who are put on furlough will be kept on role is being made redundant? the Company payroll during the furlough period. This is different to being laid off without pay or being made redundant.

32. Is there a qualifying period for employees to be UPDATED: To be eligible for furlough employees must furloughed? have been on a UK PAYE payroll on or before the 30th October 2020.

33. What will I be paid during furlough? Furloughed employees will receive up to 80% of earnings before tax capped at £2,500 per month or £576.92 per week gross. The payments will be subject to deductions for Tax and National Insurance Contributions

During the period of furlough employees' entitlement to pay is limited to the amount of 80% of their basic salary (up to the relevant proportion of salary within the maximum of £2,500 per month or £576.92 per week gross for total wage cost as defined by the CJRS). The payments will be subject to deductions for Tax and National Insurance Contributions.

As and when further detail of the scheme is released by the government, we will update the FAQ’s accordingly

34. How will Wood calculate my wages if I work Salaried employees variable hours? For full time and part time salaried employees, the employee’s actual monthly salary before tax, as of 28 February 2020 will be used to calculate the furlough payment.

Hourly or day-rated employees

For those employees who are paid on an hourly or day rated basis and have been employed for a full twelve months prior to the claim, average monthly earnings before tax from the 2019-20 tax year will be used to calculate the furlough payment.

For those employees who have been employed for less than 12 months, average monthly earnings before tax based on the total period of employment will be used to calculate the furlough payment.

For those employees with earnings which vary due to number of days worked as a result of not being assigned to a regular rotation, average monthly earnings before tax based on the total period of employment, up to twelve months, will be used to calculate the furlough payment.

For those employees who started work in February 2020, their pro rata earnings before tax for that month will be used to calculate the furlough payment.

In each case the furlough payment will be restricted to 80% of earnings with a cap of £2,500 per month / £576.92 per week, which will then be subject to normal payroll deductions.

35. How long will I be furloughed for? UPDATED: From the 1st July, the Company can bring furloughed employees back to work for any amount of time and any shift pattern(there is no minimum qualifying period), while still being able to claim CJRS grant for the hours not worked.

Furlough leave arrangements may continue for the duration of the CJRS or the Company may, at its option, elect to terminate the furlough at an earlier date by notice in writing.

If suitable alternative work becomes available during this time period, the Company may contact employees at short notice to advise them of this. Employees may therefore be asked to switch from furlough status back

to their standard employment Terms and Conditions as required by the Company. Wood will try to provide as much notice as possible in this respect but will have to react to the changing needs of the business.

During this time employees are expected to remain available for work and be contactable by the Company however if you wish to do volunteer work during this time then please contact your P&O Business Partner. 36. Will I still accrue holidays whilst I am on Yes, employees will still accrue annual leave whilst on furlough? furlough.

37. What if I had already booked annual leave? Annual leave only may be taken during periods of furlough with approval from your line manager.

38. I am currently on sick leave, can I be Employees that are currently on sick leave cannot be furloughed? furloughed, however may be eligible for furlough once they are declared Fit to Return to work

39. Do I need to agree to be furloughed? The purpose of the CJRS is to protect jobs and prevent the need for redundancies. The CJRS requires agreement between parties before furlough occurs.

40. What if I don’t want to be furloughed? If you object to being furloughed then we ask that employees contact their P&O Business Partner advising them of this within the timescales specified in your letter. Employees objecting to furlough will then be invited to a virtual meeting to put forward their position and gain answers to any outstanding queries and receive information on what next steps may entail.

41. I am currently pregnant, can I be furloughed? Employees that are pregnant may also agree to be placed on Furlough in accordance with the Coronavirus Job Retention Scheme until maternity leave begins. If you are pregnant, please contact your P & O Business Partner to discuss as furlough may not always be appropriate.

42. Furlough and family leave Employees cannot agree to be placed on furlough whilst on family leave. Therefore, if an employee would like to take a period of family leave then they must first come off furlough. If you have been furloughed and are

considering taking family leave, then please contact your P&O Business Partner.

43. I am currently Shielding due to being consid- The OGUK guidance is that employees who have ered High Risk by the NHS, will I be placed on previously been shielding and who are clinically furlough? vulnerable should be assessed by examining doctors or occupational physicians: if an individual is at high or very high risk from the effects of the virus, they may still deploy with the agreement of the individual, the employer and the operator, and where possible additional control measures should be put in place for that person.

44. Redundancy during Covid-19 crisis The Company will consider whether furlough can be used to mitigate redundancies. Regrettably there may still be situations where the Company proceeds with redundancy, such as, where the job would have been made redundant anyway due to circumstances unrelated to the Covid-19 crisis. The Company may consult with furloughed employees for the purpose of redundancy however a redundancy notice period will not run concurrently with furlough.

45. Furlough selection A selection process may be required where some employees are to be designated as furloughed whilst others are to continue working. The company reserves the right to adopt an appropriate method of selection subject to the set of circumstances. Where possible, consideration will be given to those considered vulnerable as per the government vulnerable persons list, and whether those individuals would prefer to be designated as furloughed.

46. Voluntary applications for furlough Whilst the Company may seek voluntary applications for furlough, the Company reserves the right to decide whether to accept a request for furlough.

47. Will my tax code change due to furlough? HMRC will inform the Company if there are any changes to employee tax codes however it is unlikely that these will be impacted when employees are on furlough. Tax codes are based on cumulative earnings so deductions will be adjusted automatically.

48. National Living Wage/National Minimum Wage Individuals are only entitled to the National Living Wage (NLW)/National Minimum Wage (NMW) for the hours they are working. Therefore, furloughed workers, who are not working, must be paid the lower of 80% of their salary, or £2,500 even if, based on their usual working hours, this would be below NLW/NMW. The only exception to this is where we have agreed that you undertake training during a period of furlough.

49. Training during furlough Furloughed employees can engage in training, as long as in undertaking the training the employee does not provide services to, or generate revenue for, or on behalf of their organisation or a linked or associated organisation.

Where the Company requests furloughed employees to undertake training (e.g. computer based training) those employees are entitled to be paid at least their appropriate national minimum wage for this time. In most cases, the furlough payment of 80% of an employee’s regular wage, up to the value of £2,500, will provide sufficient monies to cover these training hours. However, where the time spent training attracts a minimum wage entitlement in excess of the furlough payment, the employee will be paid the additional amount.

50. How will furlough be affected during periods of bereavement leave? An employee may be required to take bereavement leave whilst on furlough. Where this is the case, bereavement leave will not impact upon an employee’s furloughed status.

51. What will I be paid during bereavement leave during furlough? Periods of bereavement leave taken during furlough will be paid at the employee’s normal rate of remuneration.

52. My holiday pay is based on average earnings, therefore will my pay be affected if I take Enhanced holiday pay is based on the average of 12 holidays immediately after a period of furlough? working weeks. As you are not working when on Furlough, these weeks will be excluded and the weeks prior to Furlough will be used instead

53. How are the new CJRS changes going to affect me whilst on furlough? The changes to the scheme implemented by the government between August – October 2020 were a means of sharing the financial burden associated with furlough with UK employers. Employees will continue to receive 80% of their wages (up to a maximum £2,500 per month) for the duration that they remain on furlough. The only exception to this may be if employees are asked to work part-time (flexible furlough).

54. Can I be furloughed part time? From 1st July employers may decide to ask employees to work part-time hours whilst on furlough. It will be up to the Company to determine the split of part-time hours worked during furlough subject to the operational needs of the business. These hours may also be subject to review throughout the furlough period and may be altered at Wood’s discretion to suit the needs of the business.

55. Is there a cut-off date for being furloughed? Updated: During the initial furlough scheme period (ie. 1st March – 31st October 2020) the 10th June 2020 was the last day that UK employers could place employees on furlough that have not already participated in the job retention scheme. Employees that were not currently on furlough but had participated in the scheme previously, satisfying the 3 consecutive week qualifying period, may have be added back onto the scheme after the 10th June 2020. This cut-off date did not apply to any employee who is on a period of statutory leave such as maternity or paternity leave and is due to return to work after 10th June 2020. However, under the extended scheme rules, from 1st November 2020 to 31st March 2021, there is no cut-off date for employees being put on furlough. Additionally, employees do not have to have previously been on the scheme in order to qualify for furlough. Employers are Page 7 of 8 unable to add employees to the scheme retrospectively.

56. What training can apprentice’s carryout whilst Whilst on furlough employees may carry out training being on furlough? providing that it does not generate revenue for the Company. This includes apprenticeships and off the job training or progress reviews with the Company if it is to only discuss progress of apprenticeships.

57. I live overseas, will I need to self-isolate for 14 Workers required for the continued safe and secure days when arriving in the UK to travel offshore operation, maintenance and essential support services due to new Government quarantine rules? for offshore oil and gas infrastructure in the UK will not be required to self-isolate for 14 days when they are travelling to the UK to work. However you are required to complete the Public Health passenger locator form before you travel to the UK. You will receive a letter from Wood confirming your exemption that you must carry with you when entering the UK and through your stay. Please note that this is at the operators discretion. 58. The area I live in has gone into a local lockdown, This is at the operators discretion. If you live in or have should I still mobilise? holidayed in a local lockdown area, please advise your logistics coordinator as soon as possible for clarification. 59. Are face coverings mandatory for travelling Yes, the use of face coverings is mandatory requirement offshore? for travelling offshore.

60. I am due to travel overseas on holiday will I be Employees must consider quarantine guidelines. required to quarantine when I come back? Employees must refer to Government and client guidelines and note that that quarantine rules are subject to change and may apply on return from trips/ holidays overseas. For this reason, arrangements must be made in advance to cover the potential of quarantine being required before approval for leave can be given. The exception to this is if the quarantine period falls within a period of field break. If the quarantine rules apply, then on his/ her return from overseas, the employee may be required to take further annual leave or unpaid leave during the quarantine period.