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[email protected] by phone: (613) 990-0088 toll-free: 1 800 267-7362 by mail: The Standing Senate Committee on Official Languages, Senate, Ottawa, Ontario, Canada, K1A 0A4 This report can be downloaded at: www.senate-senat.ca/ollo.asp The Senate of Canada is on Twitter: @SenateCA, follow the committee using the hashtag #OLLO Ce rapport est également offert en français. Contents MEMBERS ........................................................................................... I ORDER OF REFERENCE ................................................................................ II ACRONYMS ......................................................................................... III PREFACE .......................................................................................... IV EXECUTIVE SUMMARY ................................................................................. V INTRODUCTION .......................................................................................... 1 CHAPTER 1 – CBC/RADIO-CANADA’S OFFICIAL LANGUAGES OBLIGATIONS ........... 4 1.1 The Broadcasting Act ........................................................................... 4 1.2 The Official Languages Act ................................................................... 6 1.2.1 Overview of complaints received by the Office of the Commissioner of Official Languages ........................................................................................ 7 1.2.2 Court action: Commissioner of Official