Worldwide Traveling Tips Samsung ACE ® PDA

BEFORE YOU TRAVEL Activate your Samsung ACE in the U.S. with Identify international calling codes for location(s) you Set passcode: voice and/or data service (email/Web): will visit and location(s) you plan to call: You must know your voicemail passcode to access voicemail outside of the U.S. If you do not know your Your device must have active voice and/or data To make an international call from an international passcode, you may reset it at sprint.com: service in the U.S. in order for either service to location, you will need: work internationally. • The international access code of the country where 1. Log in to My Sprint. Enable your Samsung ACE SIM card and request you are located 2. Select Settings and Passwords at the top of international voice and/or data capability: • The country code for the country you are calling to the page. 1. Chat with or email an international support rep by • The phone number you are calling 3. Click Voicemail Passcode. visiting sprint.com/international and clicking Chat 4. Enter new passcode, re-enter and click Submit. with us or Email us or place a call to 1-888-226-7212, To find a location’s international access code and option 2. country code: Texting: 1. Visit sprint.com/sww. 2. Request that your SIM card be enabled. is not yet available while roaming 2. Select a country and click Search. outside of the U.S. Although you may receive a free 3. Specify that International Voice and/or International welcome message upon arrival in a country, all other Data be enabled. 3. The international access code and country messages will be held for 48 hours to be delivered upon code will be displayed in the International Dialing Check coverage and features available for the returning to the Sprint network. Messages that cannot be section under PCS Access Code, GSM Access Code location(s) you will visit: delivered will be deleted after 48 hours. and Country Code, respectively. 1. Visit sprint.com/sww. 2. Select a country and click Search. 3. View features available in city list. Scroll through or select first letter of city name.

092041 Revised 06/09 Sprint Worldwide Traveling Tips > Samsung i325 ACE PDA Smartphone WHILEWHILE TRAVELING TRAVELING ABROAD ABROAD 2.Receiving Enter 1, then Calls: your Simply Sprint turnnumber. on your phone. Your callers TRAVEL CHECKLIST do not need to dial anything different, and they will not General Instructions for Selecting Service Mode: 3. When voicemail answers, press (star) and enter TRAVELGeneral – Before CHECKLIST Traveling Selecting Service Mode: paythe extravoicemail to reach passcode you. Roaming followed rates by apply (pound). to you only. Upon arriving in a country with GSM coverage, change the General1. Call Sprint – BeforeCustomer Traveling Care to enable phone and SIM card settingsUpon arrivingto Int’l GSM. in a country Note that with while GSM in coverage, the United change States, the Accessing Voicemail: for international services. If your phone number, settings to Int’l GSM. Note that while in the United States, Text Messaging: 1. Call, chat with or email a Sprint Worldwide Customer your device will operate only in CDMA mode; domestic 1. Dial the international access code (or if in GSM device or SIM card changes, call Customer Care to your device will operate only in CDMA mode; domestic Text messaging is not yet available while roaming. Care rep to enable phone and SIM card for international GSM networks will not be accessible via this device. mode, press and hold the 0 [zero] key until a enable your new number, device or SIM. GSM networks will not be accessible via this device. Although you may receive a welcome message upon wireless services. If your phone number, device or SIM + appears on your phone display). 2. Get list of country dialing codes. arrival in a country, all other SMS/text messages will be card changes, call Customer Care to enable your new 1. Press Start > More (left softkey) > More (left softkey) > held2. Enteruntil you1, then return your to Sprintthe U.S. number. 3. number,Set voicemail device passcode. or SIM. Service Mode. 1. Press Start > More (left softkey) > More (left softkey) > 3. When voicemail answers, press (star) and enter 2. Get list of country dialing codes. 2.Service The following Mode. options appear in the selection window: Emergency Services: the voicemail passcode followed by (pound). 3. Set voicemail passcode. 2. The• Sprint following CDMA options appear in the selection window: In countries using the GSM standard, dial 112 to be • Sprint• Int’l GSM CDMA routedEmergency to the appropriate Services: local emergency services. WhenWhen TravelingTraveling toto AnotherAnother CountryCountry Please note that dialing 112 works in many, but not all, 3. • Int’l Use GSM the navigation key to select the Int’l GSM service In countries using the GSM standard, dial 112 to be 1.1. Power phone on.on; it should find and register with countries.routed to Please the appropriate contact local local sources emergency for an services. emergency available network. 3. Usemode the navigationand then press key to Apply select (right the Int’lsoftkey). GSM service number in CDMA countries. 2. To access data services, ensure you are on the carrier Please note that dialing 112 works in many, but not 2. To access data services, ensure you are on the carrier modeA “Confirm and then Reset” press dialogApply (rightbox appears softkey). in the display network that supports data. You may need to manually all, countries. Please contact local sources for an network that supports data. You may need to manually A asking “Confirm if you Reset” wish dialogto change box appearsphone modes. in the display switch from 1x to Int’l GSM mode to access data; emergency number in CDMA countries. switchcountries from where CDMA this to will GSM be torequired access are data. noted Follow on the asking if you wish to change phone modes. SpRINT WORLDWIDE 4. Type “yes” in the box and press Apply (right softkey). directionsfollowing page for ‘Select with **. Service Follow directionsMode,’ but for instead “Selecting of 4. Type ‘yes’ in the box and press OK (right softkey). CUSTOmER SUppORT “SprintService CDMA”Mode” toselect the left. “Int’l GSM” mode. 5. Press OK (left softkey). The device will power off and then Sprint WorldWide 5. Pressrestart Cancel in the (left selected softkey) mode. to return to the From your Sprint phone: 3.3. While in Int’lGSM GSM your mode, device your will device automatically will automatically search for previous screen. Customer Support data carriers first. However, if data is not available on Dial international access code, then 1, then search for data carriers first. However, if data is not Manually • If you pressed Selecting OK, the devicea Network will power off and then Access a dedicated team of Sprint specialists via chat availablethat carrier, on itthat may carrier, be necessary it may be to necessary manually to select manually a 817-698-4199, option 2. (This call will be free.) different carrier. Whenrestart using in the the selected device in mode. Int’l GSM mode it will or email by visiting sprint.com/international and clicking select a different carrier. Follow directions for “Manually From a phone: automatically search for service. However, it may be Chat with us or Email us or place a call to one of the A listSelecting of carriers a Network” that offer to datathe left. service is available on necessary to manually select a different carrier to followingCall 1-817-698-4199, numbers: option 2. (Access and sprint.com; To view a listnew of carriers data networks, are added go to monthly. sprint.com/ Be sure to check for updates: sprintpcs.com/common/popups/ Makingaccess data. Calls: Fromconnection your Sprint fees phone may apply (This in call addition will be tofree.): international, click Traveling Internationally with a long-distance costs.) pop-gprsCarriers.html.Sprint Phone and then click GSM Roaming Partners 1. Press Start (left softkey) > Settings > Phone Local calls: Local calling procedures vary by country. Dial international access code, then 1, then on the right. Please> More... use the > same Networks procedures. to dial locally from your 817-698-4199, option 3. Inserting/Swapping SIM Cards Samsung ACE as you would from a landline phone in Toll-free numbers are also available from several Inserting/Swapping SIM Cards 2. From the Network selection field, selectManual . From a landline phone: Your Sprint SIM card should be preinstalled. If you get that country. countries. The toll-free* numbers below can be used a ‘No SIM card found’ error message or if you need 3. Press Menu (right softkey) . Your Sprint SIM card should be preinstalled. If you get a International calls: International access code, country to contact Call 1-817-698-4199, Sprint in the following option 3.countries: (Access and “Noto reinstall SIM card or found”swap your error SIM message card, pleaseor if you follow need theto reinstall code,4. Choose area code, Select phone a Network number (option 2). A list of available connection fees may apply in addition to orinstructions swap your belowSIM card, to place please the follow SIM thecard instructions properly in below to networks in the area will appear. • Mostlong-distance Caribbean costs.) Islands ....1-888-226-7212 your phone. Example: Calling Manhattan from Mexico: place the SIM card properly in your phone. • China ...... 00-1-800-713-0750 1. Press the battery cover release button, slide off the battery 005. 1 Scroll 212 then to select 7-digit a phoneNetwork number and select. Toll-free numbers are also available from several 1. Slide off the battery cover and remove the battery. countries. • ...... The toll-free* numbers0800-903200 below can be cover, and remove the battery. 6. Press Done (left softkey). 2. Hold the SIM card so that the metal contacts on Example: Calling London from Mexico: used to contact Sprint in the following countries: 2. Hold the SIM card so that the metal contacts on the SIM • Germany ...... 0800-180-0951 the SIM card face down with the cutoff corner in the 00 44 20 then 7- or 8-digit phone number card face down and the cutoff corner points toward the Making and Receiving Calls: • Most Caribbean Islands. . . 1-888-226-7212 lower-right corner. • Italy ...... 800-787-986 lower-right corner of the Samsung device. • France...... 0800-903200 ReceivingLocal calls: Calls:Local calling procedures vary by country. Please 3.3. Slide the SIM card into the SIM card slot until it stops. use the same procedures to dial locally from your Samsung • Mexico ...... 001-877-294-9003 Simply turn on your phone. Your callers do not need to dial • Germany...... 0800-180-0951 ACE as you would from a landline phone in that country. • ...... 0808-234-6616 anything different, and they will not pay extra to reach you. • Italy...... 800-787-986 RoamingInternational rates applycalls: toDial you the only. international access code, * This toll-free service is available at ordinary country code, area code and phone number. • landlineMexico . and. . some. . . public . . . pay . .001-877-294-9003phones. Accessing Voicemail: • ThisUnited service Kingdom does. not. . cover. . . any .0808-234-6616 hotel Example: Calling Manhattan, NY, from Mexico: access charges. 1. Dial 00 the1 212 international then 7-digit access phone code number (or if in GSM mode, *This toll-free service is available at ordinary pressExample: and hold Calling the London0 [zero] fromkey until Mexico: a + appears on your landline and some public pay phones. phone00 44 display). 20 then 7- or 8-digit phone number This service does not cover any hotel access charges.

Sprint092041 Worldwide Revised Traveling 06/09 Tips > Samsung i325 ACE PDA Smartphone Sprint Worldwide Traveling Tips > Samsung i325 ACE PDA Smartphone Country Voice Data Country Voice Data County Voice Data Country Voice Data Country Voice Data Country Voice Data Worldwide coverage with Afghanistan $3.99 $0.016 Cambodia $3.49 $0.016 Gambia $2.49 Kuwait $3.49 $0.016 Netherlands $1.99 $0.016 St. Barthelemy $2.49 $0.016 Antilles** the SAMSUNG ACE Albania $3.99 $0.016 Cameroon $3.49 Georgia $4.99 $0.016 Kyrgyzstan $4.99 New Zealand** $2.29 $0.016 St. Kitts / $1.99 $0.016 Nevis** Algeria $2.49 $0.016 Canada $0.59 $0.002 Germany $1.99 $0.016 Laos $3.99 $0.016 Niger $1.99 St. Lucia $1.99 $0.016 To see exactly how far we’ll go to keep you covered, Andorra $2.39 $0.016 Cayman Is $1.99 $0.016 Ghana $2.49 $0.016 Latvia $2.29 $0.016 Nigeria $3.49 $0.016 St. Martin $2.49 $0.016 check out the chart on the right. It lists all the places (GSM Mode) where you can get the Sprint service you love. We’ve Angola $2.49 Cayman Is $1.99 $0.002 Gibraltar $1.99 Lebanon $2.49 $0.016 Northern $1.99 $0.002 St. Vincent & $2.99 $0.016 also included voice and data rates* so you’ll always (1x Mode) Mariana Islands Grenadines Antigua & $2.29 $0.016 Chad $4.99 Greece $1.29 $0.016 Lesotho $3.49 Norway $1.29 $0.016 Sudan $3.49 know exactly what you’re paying for. For more Barbuda information, including city level detail, please see Armenia $4.99 $0.016 China $2.29 $0.002 Grenada $1.99 $0.016 Liberia $2.29 Oman $2.49 $0.016 Suriname $3.49 sprint.com/international. (1x Mode) Aruba $1.99 $0.016 China $2.29 $0.016 Guadeloupe $2.99 $0.016 Libya $3.49 Pakistan $3.49 $0.016 Sweden $1.99 $0.016 Our coverage is expanding into new and exciting places all (GSM Mode) (GSM Mode) Aruba $1.99 $0.002 Congo $2.49 Guam $0.59 $0.002 Liechtenstein $1.99 $0.016 Palestine $3.49 Switzerland $1.99 $0.016 the time. Be sure you have the most current version of this (1x Mode) document (check revision date on the bottom of the page). Australia $1.29 $0.016 Congo, Rep. of $2.49 $0.016 Guernsey $1.29 $0.016 Lithuania $3.49 $0.016 Peru $2.49 Taiwan** $1.99 $0.016

To access this document online: Austria $1.29 $0.016 Costa Rica $2.29 Guyana $2.49 $0.016 Luxembourg $1.29 $0.016 Philippines $2.29 $0.016 Tajikistan $5.99

1. Visit sprint.com > Support > Phones & Devices. Azerbaijan $4.99 $0.016 Croatia $2.99 $0.016 Haiti $1.99 Macau** $1.99 $0.016 Poland $2.99 $0.016 Tanzania $4.99 $0.016

2. Select Samsung in the manufacturer Bahamas $2.29 Cruise Ship $2.49 $0.020 Hong Kong** $2.29 $0.016 Macedonia $2.99 $0.016 Portugal $1.99 $0.016 Thailand $1.99 $0.016 drop-down menu. Roaming*** Bahrain $2.49 $0.016 Cyprus $2.49 $0.016 Hungary $1.29 $0.016 Madagascar $4.99 $0.016 Puerto Rico Plan Plan Togo $3.49 3. Select Samsung ACE. Bangladesh** $2.29 Czech $2.29 $0.016 Iceland $1.29 $0.016 Malawi $2.49 Qatar $2.49 $0.016 Tonga $3.49 4. Under Product Information, click User Guides > Republic Travel Tips Guide Samsung ACE. Barbados $1.99 $0.016 Denmark $1.99 $0.016 India $2.49 $0.006 Malaysia $2.29 $0.016 Reunion (La) $2.49 $0.016 Trinidad & $1.99 $0.016 (GSM Mode) (1x Mode) Tobago** *Voice rates are per minute, and each call is rounded up Barbados $1.99 $0.002 Djibouti $3.49 India $2.49 $0.016 Maldives $4.99 Romania $3.49 $0.016 Tunisia $2.49 $0.016 (1x Mode) (GSM Mode) to the next minute. Data rates are per kilobyte; each data Belarus $4.99 $0.016 Dominica $1.99 $0.016 Indonesia** $3.99 $0.016 Mali $3.99 Russia $4.99 $0.016 Turkey $2.29 $0.016 session is rounded up to the next kilobyte. Where data rate is not displayed, Sprint continues to work to expand Belgium $2.49 $0.016 Dom. Republic $1.99 $0.016 Iraq $3.99 $0.016 Malta $2.29 $0.016 Rwanda $2.49 $0.016 Turkmenistan $4.99 service to include data, but it is not yet available. Sprint (GSM Mode) Belize $3.49 Dom. Republic $1.99 $0.002 Ireland $1.29 $0.016 Martinique $2.49 $0.016 San Marino $1.99 $0.016 Turks & Caicos $1.99 $0.016 coverage and rates are subject to change at any time (1x Mode) Islands without notice; check sprint.com/sww for current rates Benin $4.99 Egypt $2.49 $0.016 Isle of Man $1.29 $0.016 Mauritania $2.49 Saudi Arabia $2.49 $0.016 Uganda $3.49 and coverage prior to travel. Bermuda $1.99 $0.002 El Salvador $1.99 $0.016 Israel $2.49 $0.002 Mauritius $3.49 Senegal $2.99 Ukraine $3.49 $0.016 Business customers: Please check with your Sprint (1x Mode) Bhutan $4.99 Equatorial $3.49 Israel $2.49 $0.016 Mexico $1.69 $0.002 Serbia $5.99 United Arab $3.49 $0.016 representative for your Sprint Worldwide rates. Guinea (GSM Mode) Emirates Bosnia & $3.49 $0.016 Estonia $2.29 $0.016 Italy $1.99 $0.016 Moldova $3.49 $0.016 Seychelles $2.99 $0.016 United $1.29 $0.016 Note: Although the Samsung ACE will not work in Herzegovina Kingdom Anguilla, Argentina, Bolivia, Chile, Colombia, Ecuador, Botswana $4.99 Ethiopia $3.49 Ivory Coast $3.49 Monaco $1.29 $0.016 Sierra Leone $2.49 Uruguay $2.29 $0.016 Guatemala, Honduras, Montserrat, Nicaragua, Panama and Paraguay, Sprint offers options for service. Check Brazil $1.99 $0.002 Faroe Islands $2.99 $0.016 Jamaica $1.99 $0.016 Mongolia $4.99 Singapore $2.29 $0.016 U.S. Virgin Plan Plan sprint.com/sww for complete coverage and service details. (1x Mode) (GSM Mode) Islands Brazil $1.99 $0.016 Fiji $3.49 Jamaica $1.99 $0.002 Montenegro $3.99 $0.016 Slovakia $2.99 $0.016 Uzbekistan $4.99 $0.016 (GSM Mode) (1x Mode) British Virgin $3.49 $0.016 Finland $1.29 $0.016 Japan $1.99 Morocco $2.49 Slovenia $3.49 $0.016 Vatican City $1.99 $0.016 ** Customers traveling to these countries will need to place the Samsung ACE into Int’l GSM Mode Islands** to access data coverage. Follow directions for Selecting Service Mode. Brunei $3.99 $0.016 France $1.29 $0.016 Jersey $1.29 $0.016 Mozambique $2.49 $0.016 South Africa $2.49 $0.016 Venezuela** $1.99 $0.016 *** Check sprint.com/international for cruise ships with coverage. Note: Sprint offers on-network voice and data service in both Puerto Rico and U.S. Virgin Islands. Bulgaria $2.49 $0.016 French Guiana $2.49 $0.016 Jordan $2.99 $0.016 Namibia $2.99 $0.016 South Korea $2.29 $0.002 Vietnam** $4.99 $0.016 International roaming rates and coverage are subject to change at any time without notice; please check sprint.com/international for most current information. Rates and coverage effective as of June 15, Burkina Faso $3.49 French $2.99 Kazakhstan $4.99 $0.016 Nepal $1.29 Spain $1.99 $0.016 Yemen $3.49 2009. Rates exclude taxes & Sprint Surcharges [including USF charge of up to 11.4% (varies quarterly), Polynesia Administrative Charge ($0.75/line/month), Regulatory Charge ($0.20/line/month) & state/local fees by area]. Sprint Surcharges are not taxes or government-required charges and are subject to change. Burundi $1.99 Gabon $4.99 Kenya $3.99 $0.016 Netherlands $1.29 $0.016 Sri Lanka $3.99 $0.016 Zambia $4.99 Details: sprint.com/taxesandfees. Zimbabwe $5.99

092041 Revised 06/09 Sprint Worldwide Traveling Tips > Samsung i325 ACE PDA Smartphone