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Annual Report 2016-2017
HARNESSING TECHNOLOGY FOR BETTER CUSTOMER EXPERIENCE. Annual Report 2016-2017 Registered Office: Thomas Cook (India) Limited CIN: L63040MH1978PLC020717 Thomas Cook Building, Dr. D N Road, Fort, Mumbai - 400001, India Board: +91-22-4242 7000onlonlineine bobooki| oki Fax:ng +91-22-2302 2864 online booking BOARD OF DIRECTORS Madhavan Menon, Chairman and Managing Director Harsha Raghavan, Non Executive Director Chandran Ratnaswami, Non Executive Director Kishori Udeshi, Non Executive Director – Independent Pravir Kumar Vohra, Non Executive Director – Independent Nilesh Vikamsey, Non Executive Director – Independent Sunil Mathur, Non Executive Director – Independent COMPANY SECRETARY Amit J. Parekh –Company Secretary & Compliance Officer CONTENTS AUDITORS Lovelock & Lewes Directors Report ..............................................................................01 Annexure to Directors’ Report .........................................................10 PRINCIPAL BANKERS (in alphabetical order) Axis Bank Limited Management Discussion and Analysis Report .................................35 Bank of America Report of Directors on Corporate Governance .................................45 HDFC Bank Limited ICICI Bank Limited Certificate of Compliance on Corporate Governance........................69 IDFC Bank Limited CEO/ CFO Certification and Declaration Induslnd Bank Limited Kotak Mahindra Bank Limited on Compliance of Code of Conduct ................................................70 RBL Bank Business Responsibility Report.........................................................71 -
Annual Report of the Tui Group 2019 2019 Annual Report of the Tui Group 2019 Financial Highlights
ANNUAL REPORT OF THE TUI GROUP 2019 2019 ANNUAL REPORT OF THE TUI GROUP THE OF REPORT ANNUAL 2019 FINANCIAL HIGHLIGHTS 2019 2018 Var. % Var. % at adjusted constant € million currency Turnover 18,928.1 18,468.7 + 2.5 + 2.7 Underlying EBITA1 Hotels & Resorts 451.5 420.0 + 7.5 – 4.9 Cruises 366.0 323.9 + 13.0 + 13.2 Destination Experiences 55.7 45.6 + 22.1 + 20.4 Holiday Experiences 873.2 789.5 + 10.6 + 3.6 Northern Region 56.8 278.2 – 79.6 – 77.1 Central Region 102.0 94.9 + 7.5 + 7.0 Western Region – 27.0 124.2 n. a. n. a. Markets & Airlines 131.8 497.3 – 73.5 – 72.2 All other segments – 111.7 – 144.0 + 22.4 + 18.5 TUI Group 893.3 1,142.8 – 21.8 – 25.6 EBITA2, 3 768.4 1,054.5 – 27.1 Underlying EBITDA3, 4 1,359.5 1,554.8 – 12.6 EBITDA3, 4 1,277.4 1,494.3 – 14.5 EBITDAR3, 4, 5 1,990.4 2,215.8 – 10.2 Net profi t for the period 531.9 774.9 – 31.4 Earnings per share3 in € 0.71 1.17 – 39.3 Equity ratio (30 Sept.)6 % 25.6 27.4 – 1.8 Net capex and investments (30 Sept.) 1,118.5 827.0 + 35.2 Net debt / net cash (30 Sept.) – 909.6 123.6 n. a. Employees (30 Sept.) 71,473 69,546 + 2.8 Diff erences may occur due to rounding. This Annual Report 2019 of the TUI Group was prepared for the reporting period from 1 October 2018 to 30 September 2019. -
UK Office December 2018 TDC Report Prepared By
UK Office December 2018 TDC Report Prepared by: Venessa Alexander UK Director Tour Operators • Virgin Holidays – We visited their office to provide Christmas cakes and branded giveaways to their Florida sales agents ahead of peak booking season. The items were very well received from the staff. • Funway Holidays - We visited their office to provide Christmas treats and branded giveaways to their sales agents ahead of the peak booking season. We got the chance to speak to the reservations team as well as the reservations manager and the treats and giveaways were gratefully received. • USAirtours/TravelPlanners - We had the chance to visit the USAirtours / TravelPlanners office to provide Christmas treats and branded giveaways to their sales agents. We had the chance to talk to the sales agents if they were not busy on the phones and then held a lunch meeting with both the product and marketing teams to discuss the proposed co-op marketing proposal that we have now received. The proposal is currently being assessed and once activity has been finalised, we will get final sign off from Brand USA. Meetings/Training/Events • SeaWorld Parks – We met with Simon Parry and Ruth Roseweir to further discuss our joint event and fam trip for next year. We will follow up in the New Year to begin sourcing a venue for the event and to work with Norwegian to secure seats for the trip. • Norwegian – We met with Nicole Richards, Marketing Manager, alongside Kenneth Strickland, Tampa Airport and Becky Fairlie-Clarke, Tampa Bay. All partners provided an update on the destination and recent and upcoming marketing activity. -
Beach Holidays Fy19 Results Presentation
THE UK’S LEADING ONLINE RETAILER OF BEACH HOLIDAYS FY19 RESULTS PRESENTATION November 2019 AGENDA CAUTIONARY STATEMENT FY19 Market Dynamics This presentation may contain certain forward-looking FY19 Financial Performance statements with respect to the financial condition, results, operations and businesses of the Company. Paul Meehan - CFO Forward looking statements are sometimes, but not always, identified by their use of a date in the future or such words as ‘anticipates’, ‘aims’, ‘due’, ‘will’, ‘could’, ‘may’, ‘should’, ‘expects’, ‘believes’, ‘intends’, ‘plans’, Evolution of Key Drivers ‘targets’, ‘goal’ or ‘estimates’. Simon Cooper – CEO These forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results or developments to differ materially from those Q & A expressed or implied by these forward-looking statements, including factors outside the Company's control. The forward-looking statements reflect the knowledge and information available at the date of preparation of this presentation and will not be updated during the year. Nothing in this presentation should be construed as a profit forecast. 2 Paul Meehan Chief Financial Officer FY19 Market Dynamics FY19 Financial Performance Market Dynamics YOY Bookings Profile - OTB H1 H2 OTB Revenue growth of 1%, soft UK market impacted by: ‘lates’ market competitor discounting preceding Brexit deadline in H1 and continuing uncertainties -
Annual Report 2017 Contents & Financial Highlights
ANNUAL REPORT 2017 CONTENTS & FINANCIAL HIGHLIGHTS TUI GroupFinancial 2017 in numbers highlights Formats The Annual Report and 2017 2016 Var. % Var. % at the Magazine are also available online € 18.5 bn € 1,102.1restated m constant € million currency Turnover 18,535.0 17,153.9 + 8.1 + 11.7 Underlying EBITA1 1 1 + 11.7Hotels & %Resorts + 12.0356.5 % 303.8 + 17.3 + 19.2 Cruises 255.6 190.9 + 33.9 + 38.0 Online turnoverSource Markets underlying526.5 554.3 – 5.0 – 4.0 Northern Region 345.8 383.1 – 9.7 – 8.4 year-on-year Central Region 71.5 85.1 – 16.0 – 15.8 Western Region EBITA109.2 86.1 + 26.8 + 27.0 Other Tourism year-on-year13.4 7.9 + 69.6 + 124.6 Tourism 1,152.0 1,056.9 + 9.0 + 11.2 All other segments – 49.9 – 56.4 + 11.5 + 3.4 Mobile TUI Group 1,102.1 1,000.5 + 10.2 + 12.0 Discontinued operations – 1.2 92.9 n. a. Total 1,100.9 1,093.4 + 0.7 http://annualreport2017. tuigroup.com EBITA 2, 4 1,026.5 898.1 + 14.3 Underlying EBITDA4 1,541.7 1,379.6 + 11.7 56 %EBITDA2 4 23.61,490.9 % ROIC1,305.1 + 14.2 Net profi t for the period 910.9 464.9 + 95.9 fromEarnings hotels per share4 & € 6.751.36 % WACC0.61 + 123.0 Equity ratio (30 Sept.)3 % 24.9 22.5 + 2.4 cruisesNet capex and contentinvestments (30 Sept.) 1,071.9 634.8 + 68.9 comparedNet with cash 30 %(302 at Sept.) time 4of merger 583.0 31.8 n. -
Übersicht: Kontaktdaten Von Fluggesellschaften, Vermittlern Etc
Berlin , 6.4.2020 AZ: SGS/12220 Übersicht: Kontaktdaten von Fluggesellschaften, Vermittlern etc. (Angaben stammen von den Anbietern; Stand 6.4.20) Air Partner Wie erwähnt hat Air Partner im März bereits – bevor die Einreise vorübergehend gestoppt wurde – erfolgreich viele Saisonarbeiter aus Rumänien nach Deutschland geflogen. Und wir haben nach wie vor Zugriff auf ausreichend Flugzeuge, um die große Anzahl erforderlicher Arbeitskräfte schnell aus Osteuropa nach Deutschland zu bringen. Ihre Mitgliedsbetriebe und alle Regionalverbände haben die Möglichkeit, einzelne Charterflüge für alle Gruppengrößen bei uns zu buchen. Flugtage, -zeiten und Route legt dabei der Auftraggeber fest. Auch Ketten von Flügen sind möglich, dabei können die Rückflüge im Verlauf für die Heimreise genutzt werden. Kleinere Betriebe können den Flugbedarf natürlich bündeln und gemeinsam ein Flugzeug füllen – für die Umsetzung, Buchung und Abwicklung haben wir eigens Lösungen entwickelt. Abschließend noch kurz zu uns: Air Partner ist seit über 50 Jahren und mit 19 Büros weltweit ein renommiertes Flugzeugcharterunternehmen. Zu unseren Kunden gehören diverse Agenturen und Verbände, Unternehmen und Regierungen. Gerade in Krisenzeiten sind wir als zuverlässiger Partner bekannt. Das hohe Volumen sorgt für attraktive Konditionen, die wir weitergeben. Unser Team ist 24/7 erreichbar und die persönlichen Ansprechpartner sorgen für einen reibungslosen Ablauf. Für dieses Projekt wurde aufgrund des Umfangs und der Dringlichkeit eine eigene E-Mail Adresse eingerichtet, bitte kommunizieren Sie diese Kontaktdaten in Ihrem Schreiben: [email protected] oder Tel. 0221 966 933 – 00 Sales Manager Mirko Zieher Vielen Dank für heute – bitte melden Sie sich bei Fragen gerne jederzeit. Airbone Wir sehen es als eine Selbstverständlichkeit in dieser Krise hier unseren Beitrag leisten zu wollen. -
2009-Fall-Dividend.Pdf
dividendSTEPHEN M. ROSS SCHOOL OF BUSINESS AT THE UNIVERSITY OF MICHIGAN Thrown to the (Detroit) Lions Team President Tom Lewand, MBA ’96, Tackles the Ultimate Turnaround PLUS Financial Reform: Regulation vs. Innovation Directing New Business at Cleveland Clinic FALL 09 Solve the RIGHT Problems The Ross Executive MBA Advanced leadership training for high-potential professionals • Intense focus on leadership and strategy • A peer group of proven leaders from many industries across the U.S. • Manageable once-a-month format • Ranked #4 by BusinessWeek* • A globally respected degree • A transformative experience To learn more about the Ross Executive MBA call 734-615-9700 or visit us online at www.bus.umich.edu/emba *2007 Executive MBA TABLEof CONTENTS FALL 09 FEATURES 24 Thrown to the (Detroit) Lions Tom Lewand, AB ’91/MBA/JD ’96, tackles the turn- around job of all time: president of the Detroit Lions. 28 The Heart of the Matter Surgeon Brian Duncan, MBA ’08, brings practical expertise to new business development at Cleveland Clinic. 32 Start Me Up Serial entrepreneur Brad Keywell, BBA ’91/JD ’93, goes from odd man out to man with a plan. Multiple plans, that is. 34 Building on the Fundamentals Mike Carscaddon, MBA ’08, nails a solid foundation in p. 28 international field operations at Habitat for Humanity. 38 Adventures of an Entrepreneur George Deeb, BBA ’91, seeks big thrills in small firms. 40 Re-Energizer Donna Zobel, MBA ’04, revives the family business and powers up for the new energy economy. 42 Kickstarting a Career Edward Chan-Lizardo, MBA ’95, pumps up nonprofit KickStart in Kenya. -
Amadeus Yearbook of Ancillary Revenue by Ideaworks
Issued 29 August 2012 The Amadeus Yearbook of Ancillary Revenue by IdeaWorks Table of Contents 2012 Amadeus Yearbook of Ancillary Revenue ................................................................................... 4 Europe and Russia ............................................................................................................................... 17 The Americas........................................................................................................................................ 28 Asia and the South Pacific ................................................................................................................. 52 Middle East and Africa ........................................................................................................................ 63 Currency Exchange Rates Used for the Worldwide Statistics .................................................. 67 Disclosure to Readers of this Report IdeaWorks makes every effort to ensure the quality of the information in this report. Before relying on the information, you should obtain any appropriate professional advice relevant to your particular circumstances. IdeaWorks cannot guarantee, and assumes no legal liability or responsibility for, the accuracy, currency or completeness of the information. The views expressed in the report are the views of the author, and do not represent the official view of Amadeus. Issued by IdeaWorksCompany.com LLC Shorewood, Wisconsin, USA www.IdeaWorksCompany.com The free distribution of this report -
Thomas Cook Group Airlines
Thomas Cook Group Airlines Arne Kirchhoff c/o Condor Flugdienst GmbH Director Commercial Airport Relations FRA HI/C (Condor) & Ground Handling Procurement Condor Platz D-60549 Frankfurt am Main Direct Tel: +49 (0)6107 939 7301 Germany e-mail: [email protected] Civil Aviation Authority Consumers and Markets Group Mr Stephen Gifford 4th Floor, CAA House 45-59 Kingsway London WC2B 6TE United Kingdom Submitted by email to [email protected] Dear Mr Gifford, Thomas Cook Group Airlines Consultation Response – CAP1435 Thank you for giving Thomas Cook Group Airlines the opportunity to offer our views on the recovery of costs associated with obtaining planning permission for new runway capacity at London Airports. Thomas Cook Group Airlines is a part of Thomas Cook Group plc. Our airline operations consist of four leisure airlines including Thomas Cook Airlines UK, Thomas Cook Airlines Belgium, Thomas Cook Airlines Scandinavia and Condor Flugdienst. One of the world’s leading leisure travel groups – and the only of this scale headquartered in the UK – Thomas Cook Group plc employs around 22,000 people in 15 source markets, and operates a global fleet of 92 aircraft. Our sales in 2015 totalled £7.8 billion. Our UK business sent six million British customers on holiday in 2015, with sales totalling £2.5 billion. With 7,800 employees spread across the UK, 32 UK-based aircraft operating from 11 regional airports, and a retail network of around 800 stores lining high streets across the country, the Group has consistently played an important role in generating growth and contributing to a strong UK economy. -
Waymark Holidays 1973-2007
THE WAYMARK STORY 2nd Edition The history of WAYMARK HOLIDAYS 1973-2007 by COLIN SAUNDERS Plus reminiscences from directors, staff, leaders and clients THE WAYMARK STORY Written and edited by COLIN SAUNDERS (staff member 1982 to 1989) In memory of Peggy Hounslow and Noel Vincent Second edition published online 15 March 2013 (replacing first edition published online 28 April 2009) by Colin Saunders 35 Gerrards Close Oakwood London N14 4RH [email protected] www.colinsaunders.org.uk © Colin Saunders 2009, 2013 2 THE WAYMARK STORY ACKNOWLEDGEMENTS Waymark Holidays owed its existence to the courage and foresight of its founders, Peggy Hounslow, Noel Vincent and Humfrey Chamberlain. The author is indebted to the following people and organisations, who have contributed in various ways: Mike Brace, Charlie Brown, The Cabinet Office, Alan Castle, Humfrey Chamberlain, Peter Chapman, Viju Chhatralia, Toni Clark, Dulcie Cringle, Rosemary Crosbie, Brian Fagg, Jill Hollingworth, Andy Hosking, Philip Hoyland, Nancy Johns, Anthony Jones, Ian Jones, Michael Mace, Bob Mason, Stuart Montgomery, Sue O’Grady, Tom Phillips, Elizabeth Philpott, Robert Pick, Adam Pinney, Martin Read, Brian and Gill Reader, Theo Rowlands, Paul Sibert, Alan Smith, Beryl Vincent, Nigel Watson and Jim Wood. Also many other former leaders and clients who have contributed material to Waymark News, much of which has been incorporated into this second edition. He is especially indebted to Peter Chapman, Stuart Montgomery and Martin Read for allowing him access to their collections of Waymark brochures, without which writing this work would have been immeasurably more difficult and devoid of detail. Finally, thanks to Exodus who have acquiesced in the publication of this document. -
Evaluation at Visitbritain and Visitengland Rumina Hill And
UK Inbound Seminar: Germany Richard Nicholls & Holger Lenz 20th February 2019 1 Key inbound market statistics • 3,38 million German visits to the UK 8.6% of total, 3rd in 2017 • £1.58 billion spending record 6.5% of total, 2nd in 2017 Source: International Passenger Survey by ONS 2 Visit and spend trends 4,000 Visits (000s) - left hand axis Spending (£m) - right hand axis £1,800 3,500 £1,600 3,000 £1,400 £1,200 2,500 £1,000 2,000 £800 1,500 £600 1,000 £400 500 £200 0 £0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Source: International Passenger Survey by ONS 3 Year-to-date: January – September 2018 • Visits: 2.5 million down 5% vs. Jan-Sep 2017, weaker than Jan-Sep 2014-2017 • Visitors spend: £1.1billion down 11% vs. Jan-Sep 2017 record Source: International Passenger Survey by ONS 4 Where from, where to? The UK’s market share of German visits among competitor set 20% France 19% 23% 21% Austria 20% 18% 19% Spain 18% 18% 18% Italy 19% 18% 8% Netherlands 8% 5% 5% Poland 7% 8% 5% United Kingdom 5% 6% 3% Switzerland 3% 4% 1% Ireland 1% 1% 2027 2017 2007 Source: Oxford Economics (outbound overnight trips). German 5 states of residence data from IPS 2015. Economic outlook Cost of GBP in EUR • Exchange rate: favourable • Europe’s largest economy: narrowly 1.70 avoided recession in H2 2018 and 1.60 expected to bounce back in 2019 1.50 • Consumer confidence & spend are resilient but risks to the downside 1.40 • Germans view taking holidays as 1.30 important to ‘recharge’! 1.20 Economic indicators 2018 2019 2020 1.10 GDP 1.5% 2.3% 1.6% 1.00 2001 2004 2007 2010 2013 2016 2019 Consumer spending 1.1% 1.9% 2.0% Unemployment 5.2% 5.0% 4.9% Source: Bank of England, Oxford Economics 6 Leisure visits lead growth Journey purpose trend (visits 000s) • Amost half of all German visits are 2,000 made for holidays followed by one in four to friends/relatives in the UK. -
Monthly OTP July 2019
Monthly OTP July 2019 ON-TIME PERFORMANCE AIRLINES Contents On-Time is percentage of flights that depart or arrive within 15 minutes of schedule. Global OTP rankings are only assigned to all Airlines/Airports where OAG has status coverage for at least 80% of the scheduled flights. Regional Airlines Status coverage will only be based on actual gate times rather than estimated times. This July result in some airlines / airports being excluded from this report. If you would like to review your flight status feed with OAG pleas [email protected] MAKE SMARTER MOVES Airline Monthly OTP – July 2019 Page 1 of 1 Home GLOBAL AIRLINES – TOP 50 AND BOTTOM 50 TOP AIRLINE ON-TIME FLIGHTS On-time performance BOTTOM AIRLINE ON-TIME FLIGHTS On-time performance Airline Arrivals Rank No. flights Size Airline Arrivals Rank No. flights Size SATA International-Azores GA Garuda Indonesia 93.9% 1 13,798 52 S4 30.8% 160 833 253 Airlines S.A. XL LATAM Airlines Ecuador 92.0% 2 954 246 ZI Aigle Azur 47.8% 159 1,431 215 HD AirDo 90.2% 3 1,806 200 OA Olympic Air 50.6% 158 7,338 92 3K Jetstar Asia 90.0% 4 2,514 168 JU Air Serbia 51.6% 157 3,302 152 CM Copa Airlines 90.0% 5 10,869 66 SP SATA Air Acores 51.8% 156 1,876 196 7G Star Flyer 89.8% 6 1,987 193 A3 Aegean Airlines 52.1% 155 5,446 114 BC Skymark Airlines 88.9% 7 4,917 122 WG Sunwing Airlines Inc.