Helbing and Mukerji EPJ Data Science 2012, 1:7 http://www.epjdatascience.com/content/1/1/7 R E S E A R C H Open Access Crowd disasters as systemic failures: analysis of the Love Parade disaster Dirk Helbing1,2* and Pratik Mukerji1 *Correspondence:
[email protected] Abstract 1RiskCenter,ETHZurich,Swiss Federal Institute of Technology, Each year, crowd disasters happen in different areas of the world. How and why do Scheuchzerstrasse 7, 8092 Zurich, such disasters happen? Are the fatalities caused by relentless behavior of people or a Switzerland psychological state of panic that makes the crowd ‘go mad’? Or are they a tragic 2Santa Fe Institute, 1399 Hyde Park Road, Santa Fe, NM 87501, USA consequence of a breakdown of coordination? These and other questions are addressed, based on a qualitative analysis of publicly available videos and materials, which document the planning and organization of the Love Parade in Duisburg, Germany, and the crowd disaster on July 24, 2010. Our analysis reveals a number of misunderstandings that have widely spread. We also provide a new perspective on concepts such as ‘intentional pushing’, ‘mass panic’, ‘stampede’, and ‘crowd crushes’. The focus of our analysis is on the contributing causal factors and their mutual interdependencies, not on legal issues or the judgment of personal or institutional responsibilities. Video recordings show that people stumbled and piled up due to a ‘domino effect’, resulting from a phenomenon called ‘crowd turbulence’ or ‘crowd quake’. Crowd quakes are a typical reason for crowd disasters, to be distinguished from crowd disasters resulting from ‘mass panic’ or ‘crowd crushes’.