FUSION UNIVERSAL DEVICE MANAGER
ADMINISTRATION GUIDE FOR PROFESSIONAL & PREMIUM EDITIONS
Installation Guide Published on 15th July 2015 Last Updated on 10th Sept 2015 Document Version 4.0
Documentation Disclaimer Screenshots and graphics in this manual may differ slightly from your product due to differences in your product release version or your computer operating system. Reasonable efforts were made to ensure that the information in this document was complete and accurate. VXL Instruments Ltd. assumes no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
Copyright © 2004-2015 VXL Instruments Limited. Information in this document is subject to change without prior notice and does not represent a commitment on the part of the manufacturer. No part of this guide may be reproduced or transmitted in any form or means, electronic or mechanical, including photocopying and recording, for any purpose, without the express written permission of the manufacturer. Registered trademarks are properties of their respective owners. Every effort has been made to make this guide as complete and as accurate as possible, but no warranty of fitness is implied. The authors and the publisher shall have neither responsibility nor liability to any person or entity with respect to loss or damages arising from the use of information contained in this guide.
Trademarks The VXL Logo, Fusion UDM, Fusion UDM Logo, VXL Software logo are all trademarks and registered trademarks of VXL Instruments Ltd. All other logos and names are the trademarks and registered trademarks of the respective owners.
VXL Support VXL Instruments Ltd provides a telephone number for you to report problems or to ask questions about the product. For support telephone numbers, see the VXL Instruments Ltd Web site: http://www.vxlsoftware.com.
VXL Instruments Ltd. House of Excellence, No. 17, Electronics City, Hosur Road, Bangalore – 560 100, INDIA www.vxlsoftware.com
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Contents
Introduction & Getting Started ...... 11 Login to Fusion Device Manager ...... 12 Understanding the Interface ...... 13 Devices Tree ...... 14 Group View ...... 15 Pending Task Activity Details ...... 21 Toolbar ...... 21 Right Menu ...... 22 InfoBar ...... 24 Understanding the Dashboard ...... 25 Understanding Common Operations ...... 26 Showing or Hiding Table Columns ...... 27 Configuring Filters ...... 27 Exporting Data to PDF ...... 30 Exporting Data to Excel ...... 30 Printing Displayed Details ...... 31 Emailing Reports, Logs and Alerts ...... 31 Viewing Data in a Pop-Up Window ...... 32 Customizing the Table View ...... 32 Scheduling Tasks ...... 32 Logout from Fusion Device Manager ...... 33
Working with the Devices Tree ...... 34 Adding a Group ...... 36 Working with the Node View ...... 36 Working with Groups...... 37 Working with Devices ...... 59
Configuring Fusion Universal Device Manager ...... 62 Managing Users ...... 62 Working with a Company Profile ...... 63
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Working with User Roles ...... 64 Working with User Groups ...... 68 Working with Application Settings ...... 75 Viewing an Application Description ...... 75 Adding an Application Description ...... 76 Configuring Applications for Monitoring ...... 76 Editing an Application Description ...... 77 Deleting an Application Record ...... 78 Working with Mailer Engine Configuration...... 79 Configuring the SMTP Server ...... 80 Adding a contact ...... 81 Configuring Email Content ...... 84 Working with the Repository ...... 86 Creating a New Repository Connection ...... 86 Editing a Repository Connection ...... 88 Deleting a Repository Connection ...... 90 Working with Service Settings ...... 91 Selecting the Services for Monitoring ...... 91 Working with Software Inventory (Fusion Premium)...... 92 Adding a Software to the Inventory ...... 92 Editing a Software from the Inventory ...... 93 Deleting a Software from the Inventory ...... 94 Selecting the Software for Monitoring ...... 95 Working with Hardware Inventory (Fusion Premium) ...... 97 Adding a Hardware to the Inventory ...... 97 Editing a Hardware from the Inventory ...... 99 Deleting a Hardware from the Inventory ...... 100 Working with General Configuration ...... 101 Configuring General Details ...... 101 Configuring Group Information ...... 103 Configuring Clone Property ...... 105 Configuring Function Expiry ...... 105 Configuring VDI Settings ...... 107 Configuring Discovery Details ...... 108
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Configuring Digital Signage ...... 109 Configuring logged in user details ...... 110 Configuring the HeartBeat Batch Schedule ...... 111 Configuring Global Download Settings ...... 112 Configuring Archived Report Settings ...... 114 Configuring Database Backup and Restore ...... 115 Creating a Database Backup ...... 115 Importing a Backup File ...... 115 Restoring the Database ...... 116 Deleting a Backup File ...... 117 Configuring Automatic Database Backup ...... 117 Working with Patch Settings ...... 118 Configuring Automatic Patch Installation ...... 118 Manually Download and Install Patch ...... 119 Upgrading Agent Settings ...... 122
Discovering Devices ...... 124 Viewing Devices ...... 125 Filtering the List of Devices ...... 125 Discovering Devices ...... 126 Discovering Devices by Alternative Methods ...... 127 Installing Devices ...... 131 Registering Devices ...... 133 Configuring Auto Discovery ...... 134 Performing Common Operations ...... 135 Sorting Data in a Column ...... 135 Exporting Data to PDF or Excel ...... 135
Working with the Device Manager for Windows ...... 136 Viewing System Information ...... 136 New Tab: ...... 137 POPUP:- ...... 137 Viewing General Information ...... 138 Viewing Device Status ...... 141 Viewing System Logs ...... 144
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Configuring System Settings ...... 151 Configuring Network Settings ...... 152 Configuring Peripheral Settings ...... 163 Configuring Printer Settings ...... 166 Working with Date and Time Settings ...... 173 Configuring Power Settings ...... 177 Configuring Memory Settings ...... 180 Configuring User Settings ...... 181 Configuring Screen Saver Settings...... 181 Configuring User Interface Settings ...... 183 Configuring the Taskbar ...... 184 Configuring Wallpaper Settings ...... 186 Working with Administrative Settings ...... 188 Managing Users ...... 188 Managing Services ...... 195 Managing Performance ...... 200 Working with Remote Agent Settings ...... 210 Working with Security Settings ...... 217 Configuring File System Settings...... 217 Working with Network Settings ...... 224 Configuring System Settings ...... 231 Managing Software Upgrades ...... 236 Managing Software...... 236 Managing Connections ...... 250 Viewing the List of Connections ...... 250 Adding a Connection ...... 251 Editing an Existing Connection ...... 253 Deleting an Existing Connection ...... 255 Working with Remote Control Tools ...... 257
Working with the Device Manager for Linux ...... 260 Viewing System Information ...... 260 Viewing General Information ...... 260 Configuring System Settings ...... 263 Configuring Network Settings ...... 263
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Configuring Peripheral Settings ...... 267 Configuring Printer Settings ...... 268 Working with Date and Time Settings ...... 273 Configuring User Settings ...... 277 Configuring User Interface Settings ...... 277 Configuring Background Settings ...... 278 Working with Administrative Settings ...... 279 Managing Users ...... 279 Managing Software Upgrades ...... 315 Managing Software...... 315 Managing Connections ...... 316 Viewing the List of Connections ...... 316 Adding a Connection ...... 317 Editing a Connection ...... 347 Deleting a Connection ...... 349 Managing Global Settings ...... 350 Configuring RDP Global Settings ...... 350 Configuring ICA Global Settings ...... 354 Configuring Browser Global Settings ...... 359 Performing Common Operations ...... 360
Working with the Device Manager for Android (Fusion Premium) ...... 361 Viewing System Information ...... 361 Viewing General Information ...... 362 Viewing System Profile ...... 362 Viewing Hardware Information ...... 363 Viewing Software Information ...... 363 Viewing Active Admins ...... 364 Configuring System Settings ...... 364 Configuring Ethernet Settings ...... 364 Managing Software Upgrades ...... 367 Managing Software...... 367 Working with Security Settings ...... 372 Configuring Password Settings ...... 372 Configuring Remote Lock Settings ...... 373
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Configuring Data Wipe Settings ...... 374 Disabling the Camera ...... 375 Working with Administrative Settings ...... 376 Working with Remote Agent Settings ...... 376
Working with the Task Manager in Windows ...... 379 Creating a Task ...... 379 Creating a Task to Configure a Keyboard ...... 380 Creating a Task to Configure a Mouse ...... 381 Creating a Task to Configure the Display ...... 383 Creating a Task to Add a Printer ...... 385 Creating Tasks to Configure Date and Time Settings ...... 387 Creating a Task to Configure RAM and Disk Settings ...... 395 Creating Tasks to Configure User Interface Settings ...... 397 Creating a Task to Add a User ...... 403 Creating a Task to Back up the Registry ...... 405 Creating a Task to Configure the Startup List ...... 407 Creating a Task to Configure Write Filter Operations ...... 409 Creating a Task to Configure Network Proxy Settings ...... 411 Creating a Task to Configure the Port Settings ...... 414 Creating a Task to Deploy the Certificate ...... 416 Creating Tasks to Configure Connections ...... 417 Creating Remote Management Tasks ...... 432 Creating Tasks to Upgrade Software ...... 448 Monitoring Tasks ...... 451 Using the Task Manager ...... 452 ViewingPending Tasks ...... 452 Executing Pending Tasks ...... 453 Using the Template Manager ...... 454 Creating a Template ...... 454 Applying a Template ...... 455
Working with the Task Manager in Linux ...... 457 Creating a Task ...... 457 Creating a Task to Configure a Keyboard ...... 458
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Creating a Task to Configure the Display ...... 460 Creating a Tasks to Configure Serial Port Settings ...... 462 Creating a Task to Add a Printer ...... 464 Creating Tasks to Configure Date and Time Settings ...... 469 Creating Tasks to Configure User Settings ...... 475 Creating Tasks to Configure Administrative Settings ...... 477 Creating Tasks to Configure Connections ...... 519 Managing Global Settings ...... 553 Creating Remote Management Tasks ...... 569 Monitoring Tasks ...... 580 Using the Task Manager ...... 581 Viewing Pending Tasks ...... 581 Executing Pending Tasks ...... 582 Using the Template Manager ...... 584 Creating a Template ...... 584 Applying a Template ...... 586
Asset Management (Fusion Premium) ...... 588 Viewing Software and Hardware Details ...... 591 The Software Inventory Report ...... 591 The Hardware Inventory Report ...... 592 Software Metering Report ...... 593 Viewing Software and Hardware Summary ...... 594 The Software Inventory Summary ...... 594 The Software and Hardware Inventory Summary ...... 596 Customizing the Reports ...... 597 Performing Common Operations ...... 598
Software Deployment (Fusion Premium) ...... 600 Working with Image Management ...... 600 Cloning Properties ...... 601 Deploying Properties ...... 603 Creating a Clone Image ...... 605 Deploying a Clone Image ...... 607 Managing Cloned Properties ...... 609
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Configuring Master Image Path ...... 610 Configuring Directory Sync Operations ...... 612
Working with Patch Management (Fusion Premium) ...... 614 Monitoring Patches ...... 615 Viewing the Missing Patches ...... 616 Viewing Installed Patches ...... 622 Viewing All Patches ...... 625 Customizing Patch Views ...... 627 Monitoring the Systems ...... 628 Viewing Highly Vulnerable Systems ...... 628 Viewing Vulnerable Systems ...... 630 Viewing Healthy Systems ...... 631 Customizing System Views ...... 632 Using the Distributed Systems Agent ...... 634
Viewing Reports and Audit Logs ...... 636 Viewing the General Reports ...... 637 The Alert Report ...... 637 The Email Report ...... 638 The Write Filter Report ...... 638 Viewing Status Reports ...... 639 The Client Status Report ...... 639 The Hard Disk Status Report ...... 640 Viewing the Task Manager Reports ...... 640 The Task Summary Report ...... 640 The Task Details Report...... 641 Viewing the Inventory Reports (Fusion Premium) ...... 642 The Software Inventory Report ...... 642 The Hardware Inventory Report ...... 643 The Software and Hardware Inventory Summary ...... 644 Viewing the Compliance Reports (Fusion Premium) ...... 645 The Software Inventory Summary ...... 645 The Software Metering Report ...... 647 The Unauthorized Client Report ...... 648
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The Unlicensed Client Report ...... 648 Monitoring Applications and Devices ...... 649 Application Monitoring ...... 649 Device Monitoring ...... 649 Viewing the Audit Logs ...... 650 The Application Logs ...... 650 The Archived Logs ...... 651 The Boot Logs ...... 653 The Login History Logs ...... 653 The Hardware Logs ...... 653 The Idle State Logs ...... 654 The Screen Saver Logs ...... 654 The Server Access Logs ...... 655 The Internet History Logs ...... 655 Viewing the Patch Management Reports ...... 656 The Patch Summary Report ...... 656 The Patch Vulnerable Report...... 657 Performing Common Operations ...... 657
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Introduction & Getting Started
This document consists of administrator user instructions for Fusion Universal Device Manager software. The document assumes that Fusion Universal Device Manager software is already installed as per the instructions provided in the Installation manual.
Fusion Universal Device Manager is a web based remote management application for managing client devices.
Fusion enables administrators to manage or monitor the following networked devices:
Desktop Personal Computers Laptop Computers Portable Tablet Computing Devices Mobile Phones Handheld Data Acquisition Devices Thin Clients
Fusion can manage and monitor devices consisting the following types of operating systems:
Microsoft Windows Desktop Microsoft Windows Embedded Microsoft Windows Server Microsoft Windows Tablet VXL GIO6 Linux Android
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Login to Fusion Device Manager
1. Open the web browser. Enter the URL in the format: http ://< server IP address/ Host name>
If using SSL, enter the URL in the format: https://
2. In User Name, enter the default user name admin. 3. For both user names, in Password enter the default password admin. 4. Click Log in.
To log in to Fusion subsequently, you need to create a new user through the Configuration Setup feature of Fusion.
For information about creating a new user , see “Creating a User"” in “Configuring Fusion Universal Device Manager”.
When you login in to Fusion for the first time, dialog boxes to change password and configure company information with default group name, as shown below, are displayed.
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After successful authentication, the home (Device Manager) page is displayed.
Understanding the Interface
The home page displays the devices, device groups, and status of newly created tasks. You can also create new tasks using Fusion’s commands and functions, and use the icons and menus to navigate Fusion.
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Devices Tree
The devices tree displays devices registered in Fusion. It enables you to create groups to place the managed devices in a logical order.
Devices are displayed at the group level and at the device or terminal node level. You can add, edit or delete groups and subgroups; and configure their settings in the devices tree.
At the highest level of the devices tree, the company name is displayed by default. Below the company name is the name of the specific site of the company.
The default group is displayed below the site name. When devices are discovered and enrolled for management in Fusion, they are automatically registered into the default group. You can create other groups, in addition to the default group, under a site.
You can also add subgroups to a group. The subgroups added are listed under the group in the devices tree.
You can add client devices to a group or to a subgroup. The devices are listed under the respective group or subgroup.
In the example, the device tree hierarchy is displayed as:
1. Company: VXL Instruments Limited 2. Site: VXL 3. Group: Default and VXL Group 4. Subgroup: New subgroup 5. Devices: 192.168.0.126,192.168.1.155, 192.168.7.10 and 192.168.1.185
The company, site and default group name is as per the company information entered when you first log in to Fusion. The number of subgroups you can add to a group is also limited by the group level you have entered at the time of initial Fusion log in.
The default group name (Default) and group level (10) displayed in Company Information at the time of the initial log in can be changed if required.
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For more information about the devices tree,see "Working with the Devices Tree."
Group View
The group view displays the devices in a group along with the MAC address, IP address, host name, and similar details for each device.
If you resize the screen,some columns may not be displayed.
To view device details in columns not shown in the table, click .
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In Fusion Premium and Fusion Professional, from the group view, you can select multiple devices and apply a setting to all the selected devices.
To choose the columns to view in the group view
1. In the area above the table, click . 2. Select the check boxes for the columns to view.
3. To view details of columns that are not displayed in the table, click in the first column next to the MAC Address column. 4. To view details of a specific device, in the MAC Address column, click MAC address of the required device. The device details are displayed below the table.
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Applying Settings to Multiple Devices
From the group view, you can select multiple devices and apply a setting to all the selected devices.
Context Menu
Right click on any device/ group /Site context menu option shows, which include,
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SITE:
Add Group Arrange Nodes: IP address Mac Address Host Name configuration
Group / Node:
Group Management ( only for node) Group Settings Group Association Add Subgroup Edit Group Delete Group Service Mode Enable Disable Remote control tools Sync Inventory Send Message/ ALL Lock Computer Shutdown Restart Log OFF
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Wake on LAN Remove client from Server/ ALL Multiview VNC Shadowing VNC RDP Clone & Deploy Clone properties( Only for node) Deploy Properties( only for node) Clone Image Deploy Image Projector Projector ON Projector OFF
* Some settings are Restricted to node and vice versa.
Working with Remote Control
Remote control enables the administrator to remotely control functions such as, locking, shutting down, and restarting devices in a group.
From the group view, you can manage the remote control functions described below.
Function Description
Synchronizing inventory Sync data for the all devices in a group
Restarting devices Restart devices in a group
Shutting down devices Shut down devices in a group
Working with Wake On Turn on all network devices in a group LAN
Sending messages Send a messages to client devices in a group
We can move selected client to group in which we want Move to to move.
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To administer the functions remotely, right-click in the table in the group view.
Select and apply the required remote control function.
For information on applying remote control functions , see the following sections in "Working with Remote Control" in “Working with the Devices Tree”.
Synchronizing Inventory Restarting Devices
Shutting Down Devices Working with Wake On LAN Sending Messages to Devices
Viewing Operating System Information
You can view the operating system profile for the devices in a group.
The information displayed is specific to the operating system. For example, the information displayed for an Android system is different from the information displayed for a Linux system.
To view the profile details
1. In the devices tree, select the required group.
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The Group Information pane for the group is displayed below the table. The Windows OS Profile is selected by default. 2. To view the Linux or Android operating system profile, click Linux OS Profile or Android OS Profile.
Pending Task Activity Details
Tasks awaiting completion are listed in Pending Task Activity Details.
For information on pending tasks , see the "Monitoring Tasks" in “Working with the Task Manager in Windows” or “Working with the Task Manager in Linux” as applicable.
Toolbar
Icons on the toolbar enable you to navigate to other pages within Fusion, check for notifications and to log out of Fusion.
Icon Description
Device Manager
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Discovery
Task Management
Asset Management
Software Deployment
Patch Management
Reports and Audit Logs
Configuration Setup
Log out
VNC Notifications
Right Menu
The menu on the right side of the home page enables you to access all functions of the device configuration modules.
Depending on the hierarchy level selected in the devices tree, the right menu displays various functions.
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Right menu of devices tree for Windows
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Right menu of devices tree for Linux
Right menu of devices tree for Android
InfoBar
The infobar displays a summary of the devices.
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Details displayed in the info bar include:
Group name Total number of devices in the group Devices with an ON status Devices with an OFF status Schedules pending execution Group settings: Custom, IP or Subnet
Understanding the Dashboard
The dashboard provides a graphical overview of Fusion such as alerts, status of tasks, Windows updates, hardware, and software installed on the devices and status of the monitored devices.
To view the dashboard
On the right menu, click Dashboard.
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To view details of any displayed parameter displayed on the dashboard, click the number against the required parameter.
The following dashboard widgets are available only in Fusion Premium: Device Monitoring, Hardware Assets by Type, Computers by Make and Model, Patch Management
and Software Compliance.
Understanding Common Operations
Some operations are common across Fusion. This section describes these commonly used operations.
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Showing or Hiding Table Columns
3. In the area above the table, click . 4. The list of columns as shown in the example below is displayed.
5. Select or clear the check boxes to show or hide columns as required.
Configuring Filters
You can add filters to select the details to view from a table. You can also edit or delete the filters added.
Adding a Filter
1. In the area above the table, click . 2. The Add Filter button is displayed.
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3. Click Add Filter. The Advance Filter dialog box is displayed.
4. In Filter Name, enter a name for the filter. 5. In the Column Name list, select the required column. 6. In the Condition list, select the required filtering condition. The text box to enter the filter parameter is displayed.
7. Enter the required parameter. 8. You can add additional filter criteria. 9. To add a filter criterion, click
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10. Enter details for the criterion added. 11. Click Apply.
12. To view the newly added filter, click . The added filter is displayed.
Editing a Filter
1. In the area above the table, click . 2. The filter(s) are displayed.
3. Click the edit button for the filter to edit.
4. In Advance Filter, change the filter details as required. 5. Click Apply.
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Deleting a Filter
1. In the area above the table, click . 2. The filter(s) are displayed.
3. To delete a filter, click the delete button.
Exporting Data to PDF
4. Click or as applicable. 5. Open or save the file.
Exporting Data to Excel
6. Click or as applicable.
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7. Open or save the file.
Printing Displayed Details
In the area above the table, click .
Emailing Reports, Logs and Alerts
You can email all reports, audit logs, and alert messages to client devices.
Prerequisites:
Mailer Engine Configuration In order to email data to clients, you have to set up the Mailer Engine Configuration in Fusion.
For information about Mailer Engine Configuration, see “Working with Mailer Engine Configuration in, “Configuring Fusion Universal Device Manager”.
To email the report, log or alert, in the area above the table, click .
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Viewing Data in a Pop-Up Window
You can view a report in a separate window to enable the device user to continue working in the main window.
To view the report details in a separate window, in the area above the table, click .
Customizing the Table View
You can select the number of entries to display in a table.
To select the number of entries to display
In the drop-down list below the table, select the required number of entries. To navigate through the displayed list of entries, click the arrows.
Scheduling Tasks
You can execute tasks immediately or schedule them for execution later.
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To execute tasks immediately, select the Execute Now schedule type. To execute tasks later, select the Execute Later schedule type.
Logout from Fusion Device Manager
On the tool bar, click .
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Working with the Devices Tree
The left pane of the Device Manager or home page is the devices tree. It displays devices registered in Fusion at the group level and at the device or terminal node level.
To hide the devices tree, click .
To show the devices tree, click .
The devices tree enables you to manage groups and configure their settings. Settings applied to a group are applied by default to all devices within the group.
Although the devices tree is not limited in size and can contain any number of hierarchical levels, adding too many levels can make the system unmanageable.
The devices tree displays the following hierarchy:
1. Company 2. Site 3. Group 4. Devices or Terminal Nodes
In the example, the hierarchy is displayed as:
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1. VXL Instruments Limited (company) VXL (site) Default (group) 100.97.62.163,192.168.0.102,etc. (devices or terminal nodes)
The company name is displayed at the highest level of the devices tree. The company site name displays below the company name.
The default group is placed below the site name. When devices are discovered and enrolled for management in Fusion, they are automatically registered into the default group. You can create other groups, in addition to the default group, under a site.
You can also add subgroups to a group. The subgroups added are listed under the group in the devices tree.
You can add client devices to a group or to a subgroup. The devices are listed under the respective group or subgroup.
To move a device from one group to another, drag the device to the destination group.
The symbols and colors displayed against the devices in the tree view indicate various operating systems and status of the devices.
Symbol Description
Device is ON.
Device is OFF.
Device is disabled.
When the device is disabled, you cannot access the device menus.
The device is a laptop, notebook, or sub notebook.
The device is a Windows desktop, lunchbox, tower, or minitower.
The device uses a Linux operating system.
The device uses an Android operating system.
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In the devices tree, you can add, edit or delete groups and subgroups; and configure their settings.
Adding a Group
You can add groups at the site node of the devices tree.
To add a group
1. In the devices tree, right-click the site node. 2. Click Add Group. Enter a name for the new group.
The new group cannot have the same name as an existing group. For example, if you create multiple groups with the name New Group, the groups will be deleted when the page is refreshed.
Working with the Node View
You can view devices in the devices tree by IP address, MAC address or host name.
To select the devices display view
1. In the devices tree, right-click the site node. Select Arrange Nodes. Select IP Address, MAC Address or Host Name as required.
The group nodes in the devices tree are arranged based on this selection. For example, if you select the IP Address option the nodes are displayed according to their IP addresses.
Similarly, if you select MAC Address or Host Name, the nodes are displayed accordingly.
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Working with Groups
While some group settings can be configured before devices are registered in Fusion, some settings must be done after the registration of devices.
Working with Groups Before Device Registration
Configuring Group Settings
The administrator can set the subnet or range of IP addresses to list in a group. When registered, the devices will be automatically assigned to the group.
To manage group settings
1. In the devices tree, right-click the group node. In Group Management, click Group Settings. In Group Settings, in Create Group by, select Custom, Subnet or IP Range.
Creating Group with Custom Settings
Any device, irrespective of its IP range or Subnet, can be registered under this group.
Creating Group by Subnet
Devices that belong to a subnet can be registered under one group.
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To create a group by subnet
1. In Enter Subnet, enter the subnet. Select Add the clients from Default group only or Add the clients from Default and User defined groups. If you select the Add the clients from Default group only option, only devices registered after applying this setting will be added to the group. If you select the Add the clients from Default and User defined option groups; all devices, including previously registered devices, will be added to the group based on the selected criteria. Click Save. The Saved successfully message is displayed.
Creating Group by IP Range
When you create a group by IP range, devices with IP addresses that fall within the specified range are listed under one group.
To create a group by IP range
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1. In Enter from IP and Enter to IP, enter the required IP range. Select Add the clients from Default group only or Add the clients from Default and User defined groups. Click Save. The Saved successfully message is displayed.
Configuring Group Association
Group association enables you to change the host and domain names for all devices listed a group.
To change host and domain names
1. In the devices tree, right-click the group node. In Group Management, click Group Association.
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To change host name, in Host Name Configuration, select the Enable Host Name Configuration check box. In Prefix, enter the alphanumeric host name prefix. In Postfix, enter the alphanumeric host name postfix. In No. Of char’s from Right, enter the number of host name characters for the host configuration. The host name is created based on the combination of Prefix, Postfix and No. Of char’s from Right details entered. To change domain name, in Domain Name Configuration, select the Enable Domain Name Configuration checkbox. Enter the domain name, user name and password details. In Repository Configuration, in the Repository Connection Name, select the required connection. In VNC Password, enter a VNC password if required. Click Save. The message that the settings are successfully saved is displayed.
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Adding a Subgroup
You can organize the devices listed in a group into various subgroups.
To add a subgroup
1. In the devices tree, right-click the group node. 2. In Group Management, click Add SubGroup. 3. Enter a name for the new subgroup.
Editing a Group
You can edit a group name.
To edit a group
1. In the devices tree, right-click the group node. 2. In Group Management, click Edit Group. 3. Edit the group name.
Deleting a Group 1. In the devices tree, right-click the group node. 2. In Group Management, click Delete Group. The Are you sure you want to delete? prompt is displayed.
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Click OK.
A group cannot be deleted if users are currently logged into the application.
Working with Groups After Device Registration
Some group settings can be configured when devices are registered in Fusion and listed under the group node.
Managing Groups
You can also add subgroups or edit group names from the group node of the devices tree after devices are added to a group.
Adding a Subgroup 1. In the devices tree, right-click the group node. In Group Management, click Add SubGroup. Enter a name for the subgroup. Editing a Group
You can edit the name of a group.
To edit a group name
1. In the devices tree, right-click the group node. In Group Management, click Edit Group. Edit the group name.
A group cannot be deleted until all users have logged off from the server. Therefore, after a device is registered to a group, the Edit Group option is . disabled until all clients devices have logged off.
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Working with Group Association
In group association, you can set the default repository connection for patch management. Missing patches will be initially downloaded to the selected repository and then deployed to network devices.
To set up the default repository connection
1. In the devices tree, right-click the group node. Click Group Association.
Enter the required details. The Default Connection check box is selected by default. If the VNC password was set at the site node, it is displayed in VNC Password. You can change the password if required. The Group Association saved successfully message is displayed.
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Working with Remote Control
Remote control enables the administrator to remotely control functions such as capturing device data, locking, shutting down, and restarting devices in a group.
Synchronizing Inventory
Inventory synchronization enables the administrator to acquire details of all devices in a group.
To synchronize inventory
1. In the devices tree, right-click the group node. In Remote Control, select Synchronise Inventory.
Select the required Schedule Type. Click Apply. The Request for settings update processed message is displayed.
Sending Messages to Devices
You can send messages to all devices in a group at the same time.
To send messages to all devices
1. In the devices tree, right-click the group node. 2. In Remote Control, select Send Message All.
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Enter the required details. Click Apply. The Request for settings update processed message is displayed.
Locking Devices
You can lock all the devices in a group.
To lock the devices
1. In the devices tree, right-click the group node. 2. In Remote Control, select Lock Computer All.
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Select the required Schedule Type. Click Apply. The Request for settings update processed message is displayed.
Shutting Down Devices
You can shut down all the devices in a group.
To shut down the devices
1. In the devices tree, right-click the group node. 2. In Remote Control, select Shutdown All.
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To send a notification about the shutdown, select the Warn User check box. Enter the required details. Click Apply. The Shutdown settings saved successfully message is displayed.
Restarting Devices
You can remotely restart all the devices in a group.
To restart the devices
1. In the devices tree, right-click the group node. 2. In Remote Control, select Restart All.
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To send a notification about the restart activity, select the Warn User check box. Enter the required details. Click Apply. The Request for settings update processed message is displayed.
Logging Off Devices
You can remotely log off all devices in a group.
To log off devices
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1. In the devices tree, right-click the group node. 2. In Remote Control, select Log Off All.
To send a notification about the log off activity, select the Warn User check box.
Working with Wake On LAN
You can remotely turn on all network devices in a group.
To turn on the devices
1. In the devices tree, right-click the group node.
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2. In Remote Control, select Wake On LAN All.
Select the required Schedule Type. Click Apply. The Request for settings update processed message is displayed.
Removing Clients from Server
You can remove all devices in a group from the Fusion server.
To remove the devices
1. In the devices tree, right-click the group node. 2. In Remote Control, select Remove All Client(s) from Server.
Select the required Schedule Type. Click Apply. The Request for setting update processed message is displayed.
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Working with the Service Mode
The service mode is a device GUI mode of operation used during servicing and maintenance of devices. The device is rebooted to a GUI mode in which user interaction is disabled and the screen displays a message indicating that the device is currently being serviced. On completion of the servicing, the device is automatically rebooted to the normal user operation mode.
The service mode can be enabled or disabled through the server, or on the remote device. When the service mode is enabled or disabled, the device status is updated in Fusion through the heartbeat system.
For information about the heartbeat system, see “Configuring HeartBeat Batch Schedule” in “Configuration Setup”.
Enabling the Service Mode
You can enable the service mode for all devices listed in a group. When a device is enabled, the user cannot perform certain operations such as cloning or deploying images, and write filter operations.
For information about cloning and deploying images, see “Creating a Clone Image” and “Deploying a Clone Image” in “Software Deployment”. For information about write filter operations, see “Write Filter Settings” in “Working with the Device Manager for Windows”.
To enable service mode
1. In the devices tree, right-click the group node. 2. In Service Mode, select Enable Service Mode.
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Select the required option. Click Apply. The Request for setting update processed message is displayed.
Disabling the Service Mode
You can disable an enabled service mode for all devices listed in a group.
To disable the service mode
1. In the devices tree, right-click the group node. 2. In Service Mode, select Disable Service Mode.
Select the required option. Click Apply.
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The Request for setting update processed message is displayed.
Applying VNC
Fusion enables the administrator to provide Virtual Network Computing (VNC) based remote assistance to a user device.
You can apply the following types of VNC to devices:
Multiview In multiview VNC, miniature displays of connected devices are shown in a grid. The administrator can click the miniature of the device and connect to it. Shadowing In shadowing VNC, the IP addresses of connected devices are displayed. The administrator can click the IP address and connect to a device.
Applying Multiview VNC (Fusion Premium)
The Multiview VNC feature is available only in Fusion Premium
In multiview VNC, you can simultaneously connect to a number of devices. You can click the thumbnail of a device to access the VNC, control the device, and then revert to the multiview display.
The thumbnails display the device contents in near-real time and enable the administrator to monitor for any anomalies.
To apply multiview VNC
1. In the devices tree, right-click the group node. In Multiview, select VNC.
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.
Click the link in the dialog box. The connected devices are displayed.
Applying Shadowing VNC
In shadowing VNC, Fusion sends an instruction to the device that it needs to VNC. Two secure channels are then created by the device and administrator’s browsers to the Fusion server. The channels are then combined to provide the VNC access. An administrator can open multiple secure channels.
To apply shadow VNC
1. In the devices tree, right-click the group node. 2. In Shadowing, select VNC. In the VNC dialog box, click Apply.
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If the settings are successfully applied to a device, it implies that that the device is connected to the network.
To view IP addresses of successfully connected devices, on the toolbar, click .
To access the VNC` of a device, in VNC Notifications, click its IP address and proceed to provide remote assistance.
Cloning and Deploying Images
You can clone properties, connections and image of a device, and save the clone in a repository source path. You can then deploy the clone image from the repository source path to another device or a group of devices.
To clone a device
1. In the devices tree, right-click a device.
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Include Clone Properties / Deploy Properties/ Clone Image/ Deploy Image
In Clone & Deploy, select Clone Image.
To display a source, you must first create it in the repository.
For information about creating a source in the repository, see “Configuring the Repository” in “Configuration Setup”.
Deploying an Image
You can deploy a clone image from a repository path to a group of devices.
While you can deploy a clone image to a group of devices, you cannot clone a group of devices. You can create a clone only for a single device at a time.
To deploy an image
1. In the devices tree, right-click the group node. 2. In Clone & Deploy, select Deploy Image All.
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Select the required details.
Clone Properties:
You can clone and deploy all the settings of a device to another device or a group of devices. The cloned data can be copied to a clipboard or archived to a file, creating an .xml file.
Deploy Properties
The administrator can deploy the clone settings of a device tothe IP address of another device or IP addresses of a group of devices .The IP addresses of the device group can be on the same operating system or on different operating Systems.
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A repository connection name is displayed in the Source list, only if the source contains a correctly cloned image file.
Click Apply.
Working with the Projector
If a projector is connected to a device, you can turn it on or off directly.
Turning on the Projector 1. In the devices tree, right-click the group node. 2. In Projector, select Projector On.
Select the required Schedule Type. Click Apply. The Request for settings update processed message is displayed.
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Turning off the Projector 1. In the devices tree, right-click the group node. 2. In Projector, select Projector Off.
Click Apply. The Request for settings update processed message is displayed.
Working with Devices
You can also configure settings for a single device from the devices tree. To access device settings, in the devices tree, right-click the device or terminal node. The configuration settings for a single device are similar to the configuration settings for a group.
At the device level, you can configure settings for the functions mentioned below.
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Function Description
Synchronizing inventory Sync all data for a device
Sending messages Send a message to a single client device
Locking the device Lock a device from the server
Shutting down the Device Shut down a single device
Restarting the device Restart a device
Logging off the device Log off a single client device
Removing the device from the server Remove a client device from the server
Enabling the service mode Enable (or disable) the server mode for a device
Applying shadow VNC Apply VNC to a device
Clone Image Deploy a clone image. Clone & Deploy image Clone properties Deploy cloned properties.
Turning on the projector Start the projector for a device
Turning off the projector Turn off the projector for a device
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Please refer to the group configuration settings and similarly configure the device settings.
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Configuring Fusion Universal Device Manager
The configuration setup functionality enables you to:
Apply the setting and operations performed on an individual client to a group of clients, or to another client. Create a template of the settings, and deploy it across the group or node.
To open the Configuration Setup page
Click on the toolbar. The Fusion UDM details are displayed.
Managing Users
User Management enables you to create and manage organization or customer details, user roles, user group and users in Fusion.
In User Management, you can search, create, edit, and delete user related parameters.
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Working with a Company Profile
You can configure customer details such as company, site and default group name, and group level. These details display in the devices tree on the Device Manager page.
Editing Company Details
You can edit the company details only if no group(s) or node(s) exists in the devices tree. If a new group is created, or a new client is discovered in the server and listed in the devices tree, the option to edit Company Details becomes disabled.
To edit the company profile
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click Customer. The Company Details section is displayed. It displays the company information entered when logging in to Fusion for the first time.
For information about entering company details when you login in to Fusion for the first time, see the “Login to Fusion Device Manager” section in “Getting Started”.
3. Change company details as required. 4. Click Save.
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Working with User Roles
The User Role enables you to search, create, modify and delete user roles; and assign access rights to a user.
You can assign a user the following access rights for a particular module:
Full Access: user has full access rights to apply settings, and manage or cancel tasks in the application. Read Access: user has the right to only read or view the settings applied. No Access: user has the right to only view the client device or Fusion information. The user has no management rights.
Creating a User Role
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Role.
3. Under Details, click New Role.
4. On the New User Role tab, enter the Role Name and Description. 5. Click Save.
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6. On the Permissions tab, select the applicable check boxes to provide access rights for the module(s) to the user role. 7. Click Save The Saved successfully message is displayed.
Editing a User Role
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Role.
3. In the Actions column, click Edit for the user role to edit.
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4. On the New User Role tab, change the user role details as required. 5. Click Save.
6. On the Permissions tab, change the user role details as required. 7. Click Save. The Saved successfully message is displayed.
Deleting a User Role
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Role.
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3. In the Actions column, click Delete for the user role to edit. 4. The Are you sure you want to delete the record? prompt is displayed.
5. Click OK. The successful user role deletion message is displayed.
Searching a User Role
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Role.
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3. In the Search section, in Role name, enter the role name or description, for example, No Access, Read or Full Access. 4. Click Search. The required role is displayed.
Working with User Groups
The User Group enables you to search, create, edit, and delete user groups, and to assign a user role to the user group.
Creating a User Group
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Group.
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3. Under Details, click New Group.
4. On the New User Group tab, enter the user group name. 5. Click Save.
6. On the User Role tab, in the Select column, select the user role(s) to assign to the user group. 7. Click Save. The Saved successfully message is displayed.
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Editing a User Group
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Group. 3. In the Actions column, click Edit for the user group to edit. 4. On the New User Group tab, change the details as required.
5. Click Save. 6. On the User Role tab, change the details as required.
7. Click Save.
Deleting a User Group
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click User Group.
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3. In the Actions column, click Delete for the user role to delete. 4. The Are you sure you want to delete the record? prompt is displayed.
5. Click OK. The successful user group deletion message is displayed.
Searching a User Group
6. Expand the right menu. 7. Click Configuration Setup, then click User Management, and then click User Group.
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8. In the Search section, in User Group, enter the user group, for example, No Access, Read or Admin. 9. Click Search. The required user group is displayed.
Working with New Users
New User enables you to create various users for the Fusion application, and to assign a group to a user.
Creating a User
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click New User.
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3. Under Details, click New User.
4. To configure the user settings for a specific user in a domain, select the Domain User check box. 5. In the User Name and Password text boxes pane, enter the domain administrator’s user name and password.
6. Click OK. When you enter the username and password details, a list of domain users becomes available in the Domain User Name list.
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7. In the Domain User Name list, select the user name for which the Fusion application is to be configured.
If the Domain User check box is not selected, follow the steps listed below to create a new user.
8. Enter the mandatory details—User Name, First Name, Last Name and Email Id— and other details as required. 9. Click Check User Availability to confirm if the selected user name is available. If the user name exists in the application, the User already exists message is displayed. If the user name does not exist in the application, the User name available message is displayed. 10. Select the Enabled check box to enable the user to log into the Fusion application.
If the Enabled check box is not selected, the user is unable to log in to the application.
11. In the Group list, assign the group to enable the user to access the features of the application as applicable. 12. Click Save.
Searching a User
1. Expand the right menu. 2. Click Configuration Setup, then click User Management, and then click New User.
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3. In the Search section, in User name, enter the user name, full name, group name or email ID to search a record. 4. Click Search. The required user is displayed.
Working with Application Settings
You can configure the Application Settings to enable display of application logs.
Viewing an Application Description
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Application Settings.
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3. By default, the View Application tab is displayed.
Adding an Application Description
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Application Settings. By default, the View Application tab is displayed. 3. Click the Add Application Description tab.
4. In the Application name list, select the application. 5. In Description, enter the description of the application. 6. In the Software Name list, select the software name. 7. Click Save.
Configuring Applications for Monitoring
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Application Settings. By default, the View Application tab is displayed. 3. Click the Allow Application Monitoring tab. The list on the left displays the names of all applications. The list on the right displays the names of the applications that are monitored.
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4. In the list on the left, select the application(s) to monitor. Then move the selected application(s) to the list on the right. 5. Click Save. The Application settings for monitoring updated successfully message is displayed.
Editing an Application Description
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Application Settings.
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3. On the View Application tab, click Edit for the application to edit.
4. On the Edit Application Description tab, edit the Description and Software Name as required. 5. Click Save. The Application settings updated successfully message is displayed.
Deleting an Application Record
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Application Settings.
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3. On the View Application tab, click Delete for the application to delete. 4. The Are you sure you want to delete the record prompt is displayed.
5. Click OK. The Application setting deleted successfully message is displayed.
Working with Mailer Engine Configuration
The Mailer Engine Configuration enables you to set up automatic email of reports to user email ids.
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Prerequisites:
1. Correct SMTP server details must be provided. 2. Antivirus software installed on the client should allow the sending email from the SMTP port.
Configuring the SMTP Server
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Mailer Engine Configuration.
3. On the SMTP Server Configuration tab, enter the required details. 4. Click Save.
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The SMTP server settings saved successfully message is displayed.
Adding a contact
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Mailer Engine Configuration.
3. Click Add Contacts tab.
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4. In the Customer Name column, from the drop-down list, select the customer name. 5. In the Email ID and Name columns, enter the email id and name of the email recipient. 6. Click Add.
Editing a Contact
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Mailer Engine Configuration.
3. Click Add Contacts tab.
4. Click Edit for the contact to edit.
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5. In the Name column, edit the contact name.
You can only change the email recipient name. You cannot change the recipient’s email.
6. Click Update. The Record updated successfully message is displayed.
Deleting a Contact
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Mailer Engine Configuration.
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3. Click the Add Contacts tab.
4. Click Delete for the contact to delete. The Are you sure you want to delete the record? prompt is displayed.
5. Click OK.
Configuring Email Content
You can configure details of the report that is emailed to the users. For example, you set the name, type of the report.
To configure email recipient details
1. Expand the right menu.
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2. Click Configuration Setup, then click Configuration Settings, and then click Mailer Engine Configuration.
3. On the Recipient Details tab, in Email Name, select the email name. 4. The Email type, Report type, Subject, and Title details are populated by default. 5. In Set time, enter the time to schedule the email. 6. In the Email contents, select the applicable check boxes for the logs to include in the email. 7. In Contact details, select the recipient(s) to add to Recipient, CC Recipient and BCC Recipient addresses.
To add a recipient to the Recipient, CC Recipient and BCC Recipient addresses, select the contact’s email in Contact details. Then click next to Recipient, CC Recipient or BCC Recipientaddress as applicable.
Click to remove a contact from Recipient, CC Recipient or BCC Recipientaddress.
8. Click Save.
To add new email recipient details, click Add.
To edit email recipient details, click Edit.
To delete auto email settings, click Delete
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Working with the Repository
You can create, edit, and delete repository connections. Additionally, you can configure the repository to view connections and details of the connections such as connection name, repository type, SSL type, the server’s upload IP, the agent’s download IP, username, folder path.
Creating a New Repository Connection
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Repository.
3. On the Repository Connections tab, in View Connections, click New Connection.
4. In Connection Name, enter a name for the connection. 5. In the Repository Type, select the type of repository. 6. In IP For Server, enter the upload IP for the server. 7. In IP For Agent, enter the download IP for the agent.
8. In the FTP SSL Type list, select the required SSL file transfer type. 9. In Folder Path, enter the required path to the root folder. 10. In User Name and Password, enter the administrator's FTP credentials. 11. To make the connection the default connection, select the Default check box.
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12. To validate the connection to the server, click Validate Connection. 13. Click Save.
Uploading a File
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Repository.
3. Click the File Upload tab.
4. Click New Upload.
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5. In New File Upload, select the repository connection name and category of the connection.
6. In Select File, click to select file to upload.
7. Click Upload.
Editing a Repository Connection
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Repository.
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3. Click the File Upload tab.
4. On the File Upload tab, in the Select column, select the file to edit. 5. Click Edit.
6. In the New File Upload, change the connection and category as required. 7. Click Upload. The Updated successfully message is displayed.
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Deleting a Repository Connection
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Repository.
3. Click the File Upload tab.
4. On the File Upload tab, in the Select column, select the file to delete. 5. Click Delete. 6. The Are you sure you want to delete? prompt is displayed.
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7. Click OK.
Working with Service Settings
You can configure the Service Settings to select the services to monitor from among the available services.
Selecting the Services for Monitoring
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Service Settings.
The Services Available list displays all the available services. The Allowed Services List displays monitored services.
3. In the Services Available column, select the service(s) to monitor. 4. Move the selected services to the Allowed Services List.
Select the Allow All Services check box to enable monitoring of all services.
5. Click Save.
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The Service settings updated successfully message is displayed.
Working with Software Inventory (Fusion Premium)
The Software Inventory feature is available only in Fusion Premium.
The Software Inventory settings enable you to add and select the software to monitor.
Adding a Software to the Inventory
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Software Inventory.
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3. On the Software Inventory tab, click New Inventory.
4. In Add New Software Inventory, enter the customer name and applicable software details. 5. In Binding with system, select the IP address of device where the applicable software has been installed. 6. Click Save. The Software Inventory added successfully message is displayed.
Editing a Software from the Inventory
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Software Inventory. 3. On the Software Inventory tab, in the Select column, select the software inventory to edit.
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4. Click Edit.
5. In Edit Software Inventory, edit the details as required. 6. Click Update. The Software Inventory updated successfully message is displayed.
Deleting a Software from the Inventory
1. Expand the right menu.
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2. Click Configuration Setup, then click Configuration Settings, and then click Software Inventory.
3. On the Software Inventory tab, in the Select column, select the software to delete. 4. Click Delete. The Software Inventory deleted successfully message is displayed.
Selecting the Software for Monitoring
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Software Inventory.
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The Software Available column displays all available software. The Allowed Software List column displays monitored software. 3. On the Software Settings tab, in the Software Available column, select the software to monitor. 4. Move the selected software to the Allowed Software List.
Select the Allow All Software check box to enable monitoring of all software.
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5. Click Save. The Software settings updated successfully message is displayed.
Working with Hardware Inventory (Fusion Premium)
The Hardware Inventory feature is available only in Fusion Premium.
The Hardware Inventory settings enable you to add and select the hardware to monitor.
Adding a Hardware to the Inventory
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Hardware Inventory.
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3. In Hardware Inventory, click New Inventory. 4. In Add New Hardware Inventory, enter the hardware purchase and other required details.
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5. Click Save. The Hardware Inventory added successfully message is displayed.
Editing a Hardware from the Inventory
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Hardware Inventory.
3. In Hardware Inventory, in the Select column, select the hardware to edit. 4. Click Edit.
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5. In Add New Hardware Inventory, edit the hardware details. 6. Click Update. The Hardware Inventory Updated successfully message is displayed.
Deleting a Hardware from the Inventory
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Hardware Inventory.
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3. In Hardware Inventory, in the Select column, select the hardware to delete. 4. Click Delete The Hardware Inventory deleted successfully message is displayed.
Working with General Configuration
General Configuration enables you to define configuration settings across the application.
Configuring General Details
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click General Configuration.
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By default, in the General tab, configuration details are populated. 3. Change the general configuration details as required. a. In Lock/Unlock host names, when the Lock option is selected, if the host name is changed on a client, the host name will not change on the server automatically. However, if the administrator changes the host name on the server, the same is applied to the client automatically. If the Unlock option is selected, host name change on the client, will change the host name on the server also. b. In Group Inheritance Settings, if the Always option is selected, the application will not request confirmation when processing group inheritance. If the Never option is selected, the application will not process group inheritance
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4. Click Save. The Settings applied successfully message is displayed.
Configuring Group Information
The Group Information tab enables you to select the fields to display in the group view on the Device Manager page.
To configure the group information
1. Expand the right menu.
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2. Click Configuration Setup, then click Configuration Settings, and then click General Configuration.
3. On the Group Information tab, select the applicable check boxes to define the fields for display. 4. Click Save. The Settings applied successfully message is displayed.
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Configuring Clone Property
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click General Configuration.
3. On the Clone Property tab, by default, the Archive to file option, and System settings, Network Settings and Connections check boxes are enabled. 4. Change the options and settings as required. 5. Click Save. The Settings applied successfully message is displayed.
Configuring Function Expiry
Function Expiry enables you to define the expiry time for a function. If the scheduled function is not executed within the defined time interval, the schedule is cancelled automatically.
To configure the function expiry time
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Function Expiry.
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3. In the OS name list, select the operating system. 4. In Enter Function Name, enter the required function name. 5. Click Search. 6. In the Expiry (in Hours) column, in the text boxes for each function, enter the expiry time. 7. To set expiry for all functions, select the Set All Expiry to check box. 8. The text box to enter the expiry time (hours) is enabled. 9. Enter the expiry time.
If expiry is set to 0, the schedule for the function will never be cancelled.
By default, the function expiry of pending and in-process tasks is set to one hour
and two hours respectively.
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10. Click Save. The Settings applied successfully message is displayed.
Configuring VDI Settings
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click VDI Settings.
On the VDI Settings tab, by default, the Enable Citrix Vdi Linking, File import Timer and File Path settings are populated. 3. Change the default Enable Citrix Vdi Linking, File import Timer and File Path settings as required. 4. In the Mac address list, select the Mac address. 5. The IP address and Host name are populated automatically.
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6. Click Save. The Settings saved successfully message is displayed.
Configuring Discovery Details
You can configure how the discovery process that occurs when a user tries to discover an agent.
To configure automatic agent discovery
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click General Configuration.
On the Discovery tab, by default, the Netbios discovery type option is selected. 3. Select the Enable Discovery Automatically check box.
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4. In the drop down list, select the frequency of the discovery.
5. Enter the time (and day) of the automatic agent discovery.
6. Click Save. The Settings applied successfully message is displayed
Configuring Digital Signage
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click General Configuration.
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3. On the Digital Signage tab, configure the digital signage details. 4. Click Save. The Digital Signage Settings saved successfully message is displayed.
Configuring logged in user details
The logged in user tab, displays details of users who have logged into the application. You can disconnect a logged in user from the application.
To disconnect a logged in user
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click logged in user.
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3. On the logged in user tab, select the check box in the first column.
4. Click Disconnect User.
Configuring the HeartBeat Batch Schedule
The HeartBeat Batch Schedule enables you to configure how the server receives the batch-wise heartbeat of the nodes.
To configure the batch schedule
5. Expand the right menu. 6. Click Configuration Setup, then click Configuration Settings, and then click HeartBeat Batch Schedule.
The Heartbeat interval is defined during the configuration of the VMS Agent.
For information about Heartbeat interval configuration , see “Discovering Devices
by Alternative Methods” in “Discovering Devices”.
7. In Time span, enter the time span. 8. Click Save. The batch size message is displayed.
9. Click OK.
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The Settings saved successfully message is displayed.
Configuring Global Download Settings
Global Download Settings enable you to upload the SSL certificate on FTP in order to download and apply it when registering a client.
Uploading the certificate on FTP or HTTP automatically enables the Download SSL Certificate checkbox in client discovery in LAN. You can then download the certificate and apply it to the agent before registering the client.
For information about discovering clients in LAN, see the “Discovering Devices” section in “Discovering Devices”.
Prerequisites:
1. User has administrative rights 2. Valid SSL certificate is available 3. Repository connection is configured
To configure the SSL certificate download
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Global Download Settings.
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3. In the Server Mode list, select one of the following: FTP HTTP
In Server IP Address, enter the IP address (FTP or HTTP) of the server where the certificate is to be uploaded.
4. Enter the User name and Password. 5. Enter the Destination Path where the SSL certificate is to be store on FTP.
6. In Upload SSL File, click to select the SSL certificate to upload.
7. In Upload SSL Key File, click to select the SSL Key file to upload. 8. Click Upload. 9. In File Name, enter the file name for the SSL certificate. 10. Select the Validate ftp source check box to validate if the SSL file is already uploaded on FTP. 11. Click Save. The SSL Certificate settings saved successfully message is displayed.
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Configuring Archived Report Settings
Archived Report Settings enable you to set the number of log entries after which a record will be archived. When archived, the record is deleted from the log and stored as PDF file. The file is then listed in the Archived Report.
To configure the report settings
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Archived Report Settings.
3. Enter the folder path and the number of log entries.
If the number of log entries is set as 0, record logs will never be deleted.
4. Click Save. The Settings updated successfully message is displayed.
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Configuring Database Backup and Restore
Database Backup and Restore enables you to take a backup of the database and perform restore operations.
Creating a Database Backup
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Database Backup and Restore.
3. Click Backup. The Database backup completed message is displayed.
Importing a Backup File
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Database Backup and Restore.
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3. Click . 4. Select the file to import. The message that the backup file is imported successfully is displayed.
Restoring the Database
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Database Backup and Restore.
3. In the Restore column, click . 4. The Are you sure you want to restore database? prompt is displayed.
5. Click OK.
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The Database backup restored successfully message is displayed.
Deleting a Backup File
In the Delete column, click . The Database backup file deleted successfully message is displayed.
Configuring Automatic Database Backup
Auto Database Backup enables you to set up a periodic, automatic backup of the database.
To configure the auto-backup
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Auto Database Backup.
3. Under Automatic, select the frequency and time of the backup. 4. Click Save. The Settings applied successfully message is displayed.
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Working with Patch Settings
In Patch Settings, you can configure how the server patch database is updated. You can check for new patches, and download and install the patches manually or automatically.
Configuring Automatic Patch Installation
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Patch Settings.
3. On the Patch Management tab, in Patch Management Settings, select the Download & install patch to database automatically check box. 4. In the drop-down lists, select the frequency and time for the automatic patch download and installation.
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The automatic download and installation of patches, can be scheduled on an hourly ,daily, weekly or monthly basis.
5. Click Save. The Settings applied successfully message is displayed.
Manually Download and Install Patch
Checking for Patches
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Patch Settings.
3. Click Check for Updates.
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4. The new patch versions are displayed in View Patch List along with the Updates available for Download message.
Hiding Patches
You can customize the list of patches displayed in the Missing Patches view in Patch Management.
You can hide patches that are no longer required. The hidden patches do not display in the missing patches list, and the health of the system or device is updated based on this. You can show the hidden patches again if required, so that they display in the missing patches list.
To hide patches
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Patch Settings. 3. Click the Hide Patch tab.
4. In the Hidden column, select the patch to hide.
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5. Click Save. The Settings applied successfully message is displayed.
Downloading and Installing Patches
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Patch Settings.
3. Click Download & Install.
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The Updates Downloaded successfully message is displayed.
Upgrading Agent Settings
Agent Upgrade enables automatic upgrade of VMS agents with the latest server releases. When an older agent version is found, the VMS server automatically upgrades it to the newer version. You can also schedule the automatic upgrades.
Instead of an automatic upgrade the administrator can process a manual VMS upgrade.
For information about manual VMS upgrades, see “Managing Software Upgrades"
in” Working with the Device Manager for Windows” or in ” Working with the Device Manager for Linux”as applicable.
To upgrade agent settings
1. Expand the right menu. 2. Click Configuration Setup, then click Configuration Settings, and then click Agent Upgrade Settings.
3. Select the Agent Auto Upgrade check box.
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4. Select the Maximum Connection Size check box, and then enter the number of agents to be upgraded at a time. 5. Select the Scheduling check box, and then select the date and time to schedule the upgrade. 6. In Time Out, enter the expiry time limit for the scheduled automatic update. The default time limit is 30 minutes which can be changed as required. 7. Click Save. The Agent upgrade settings saved successfully message is displayed.
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Discovering Devices
For devices to be managed, the first step is to discover and then enroll them for management within Fusion.
Challenges faced in the discovery of network devices include:
Multiplicity of devices with varied operating systems and categories. Multiplicity of network and device topologies, which control access to various network segments such as VLAN. Existing device categories that may not possess a Fusion agent.
Fusion has a range of different discovery methods that enable administrators to address these challenges.
The Agent less Discovery and Agent Deployment feature, one of the most powerful features of Fusion, enables administrators to discover Windows based personal computers that are not equipped with a Fusion agent, and then remotely install a Fusion agent to make the device manageable.
The Agent less Discovery and Agent Deployment feature is available only in Fusion Premium
To open the DISCOVERY page
On the toolbar, click .
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Viewing Devices
In the menu on the left, click View. A list of all available, discovered devices is displayed.
Filtering the List of Devices
To quickly filter the list, in the SUMMARY pane, click the number against the required filter category.
To filter the list of devices, in the FILTERS section, select one or more of the following options:
1. In the Show list, select the required option. To view details of recently discovered and enrolled devices, select Latest Scan Data. To view details of recently as well as discovered and enrolled devices, select All Data. 2. In the OS Type list, select the required option. 3. In the Discover Type list, select the required option. 4. In the Agent Status list, select the required option.
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As soon as you select a value in any filter, the list is automatically updated. To filter the list further, type the search value in the search box just above the list.
Discovering Devices
To quickly filter the list, in the SUMMARY pane, click the number against the required filter category. The filter categories are as follows: Total Discovered: The number of all discovered devices Total Registered: Number of devices registered in Fusion Total Unregistered: Number of devices not registered in Fusion Total Agent Less: Number of devices with no agent installed
You can discover devices using different types of scans:
LAN: discovers all the devices —with agent installed or with no agent installed—available in the network within the specified IP range. Active Directory: discovers all the devices that belong to a particular active directory or domain. TCP/IP Range: discovers all devices within the specified IP range that have an agent installed. Subnet: discovers all devices within a specified subnet IP address range that has an agent installed. The server sends a broadcast on the network. Devices with agents installed, reply to the broadcast, and the agents are connected to the Fusion server. UDP Broadcast: scans and discovers only those network devices that have an agent installed.
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One of network adaptors must be enabled during device discovery.
To discover devices
1. In the menu on the left, click Discover. In Discovery Options, in the Scan list, select the required option. If the Scan Type is LAN Enter the From IP Address. Enter the To IP Address. If the Scan Type is Active Directory Enter the Domain Name. Enter the Username and Password to login to Active Directory. To list the devices registered in the selected domain during a specific time period, in Last active days, enter the required number of days. If the Scan Type is TCP/IP Range Enter the From IP Address. Enter the To IP Address. If the Scan Type is Subnet Enter the From IP Address. Select the required To IP Address. If the Scan Type is UDP Broadcast i. Enter the From IP Address. ii. Select the required To IP Address. 5. Click OK. The list is updated.
Discovering Devices by Alternative Methods
You can also discover devices by:
Manual Device Configuration DHCP Scope Options Configuration
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Discovering Devices by Manual Device Configuration
The administrator can configure agent settings such as server IP address, port number, group name, heartbeat interval, communication type, on a registered device manually.
To configure the agent settings
1. On the taskbar of the registered device, right-click the Fusion Agent icon.
To view Fusion Agent details on the registered device, on the taskbar of the registered device, hover over the Fusion Agent icon.
To configure the agent settings, access the Control Panel.
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In the Authentication dialog box, enter the administrator’s user name and password.
In Agent Settings, in Remote Server IP/Name, Port No.,Heartbeat Interval, enter the required details. Select the Communication Type. In Enable/Disable Agent, by default, the Turn On option is selected. To disable the agent temporarily in case remote management is not in use, clear the Enable/Disable Agent check box. To check if agent is able to communicate with the selected server IP click Test Connection.
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The Connected to server successfully message is displayed.
If the connection fails, a connection failure message is displayed. To register the system with Fusion and apply the agent settings, click Register & Save.
Discovering Devices by DHCP Scope Options Configuration
DHCP scope options configuration is another method of discovering devices. DHCP servers are capable of delivering information to the device with a set of options that contain data.
The device obtains the values of the scope options set in the DHCP server settings. The device then connects to the Fusion server automatically and its IP address displays in the devices tree on the Device Manager page.
A first time device obtains all the DHPC server’s values, and it is detected and configured in Fusion.
Code Name Data Type Values Description
For HTTP we can http://192.168.1.55:80or take IP as well as host name but IP address / host name 151 Server Host name: for HTTPS we
port name have to use host https://host name:443 name only.
Give group name as per from server any group 152 Group Name String our condition name we can add. means where we have to kept
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Code Name Data Type Values Description our client . HTTP polling interval within which an agent 153 Interval String 30 communicates with the Fusion server.
Installing Devices
One of Fusion’s unique features is its capability to discover running agent-less endpoints in either workgroups or domains. Fusion also supports remote installation of agent to make end points manageable.
Prerequisites: 1. Fusion must be accessed by a local administrator with administrator privileges or by a domain administrator, if the device is in a domain. 2. To access the server, you must use the Internet Explorer browser. 3. The device on which you need to install an agent through Fusion must have the C drive as the system drive. 4. The device's File and Printer Sharing feature must be enabled in the firewall exception list.
To remotely install the Fusion agent software on a device where the agent is not installed
1. In the menu on the left, click Install. A list of all available, discovered devices is displayed.
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Enter the(Local Administrator) Username and Password From the device list, select the required device. Click Transfer. The Agent Status for the selected device changes to Installation In-Process; and a message Install Agent settings applied successfully is displayed just below the UserName and Password.
Wait till the status displayed in the Agent Status column changes to Agent Transferred Successfully. Then select the required IP address in the table. The Install button is enabled. Click Install.In the Install Status column, the agent status changes to Share Rights Granted. And installation process start.
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The agent or device is moved to the Register view with Agent Status as Unregistered. You can then proceed to register the device.
Registering Devices
The Register function registers single or multiple devices with the Fusion software on which the agent is not installed.
To register agent less systems the administrator needs to install the Fusion agent by using the Install feature.
To register the unregistered devices on the server
1. In the left menu, click Register. From the OS Type list, select the required option. Select required host. Click Register. A message Request for registration of 1 device(s) is sent.
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Wait for a few minutes. The Agent Status will change to Registered.
If the server is unable to send the registration request to a selected IP, the Request for registration of 1 client(s) failed message is displayed.
If due to any exception the agent cannot be registered with the Fusion server, the Agent Status column displays a Waiting to Register message and the device is listed in the summary.
Configuring Auto Discovery
You can also automate the discovery process —Netbios or UDP— by scheduling discovery on an hourly daily, weekly, monthly basis, and by specifying the exact time when it should be performed.
For information about configuring Auto Discovery, see “Configuring Discovery Details” in,” Configuring Fusion Device Manager”.
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Performing Common Operations
Sorting Data in a Column
You can sort the data displayed in the table in on any column The View feature has been used as an example. You can sort similarly sort the data in the Discover, Install and Register views.
To sort data in ascending or descending order, in the required column’s header, click or .
Exporting Data to PDF or Excel
You can also export the data displayed in the table to PDF or Excel.
For information about exporting data to PDF or Excel, see “Performing Common Operations” in” Getting Started”.
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Working with the Device Manager for Windows
Viewing System Information
System Information displays all the information for the device selected from the devices tree. It provides an overview of the information for a device that is connected to the network. The information that is displayed is specific to the operating system. For example, the information displayed for a Windows based client will be different from the information displayed for a Linux based client.
To view System Information
In the devices tree, click the required device.
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New Tab:
There is another way to access Device Manager RHS menu. From device tree select any client double click on that, Information & RHS menu for same client get open in new tab. All task get applied only for that client.
POPUP:-
There is two ways to open module
In Place In POPUP
To change this mode we have to go to configuration setup-> General configuration -> Open Configuration Mode-> change it by choice In place/ In Popup.
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Viewing General Information
Under System Information, you can also view the following general information:
System Profile Hardware Information Software Information Windows Updates
Viewing System Profile
The following details are displayed under System Profile:
Network Details Device Configuration Date & Time Internet Settings User Details CD/DVD Settings Firewall Settings
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Port Settings Date Time Format Settings
To view the System Profile for a device
1. In the devices tree, click the required device. Under System Information, click System Profile.
Viewing Hardware Information
The following information is displayed under Hardware Information:
Operating System Details BIOS Details RAM Details Computer System Details Hard Disk Details Hard Disk Size Details Motherboard Details Port Details Graphics Details Audio Details Keyboard Details Processor Details Mouse Details Network Adapter Details
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To view Hardware Information for a device
1. In the devices tree, click the required device. Under System Information, click Hardware Information.
Viewing Software Information
The following details are displayed under Software Information:
Software Name Version Manufacturer Installation Date Product Key
To view the Software Information for a device
1. In the devices tree, click the required device. Under System Information, click Software Information.
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Viewing Windows Updates
The following information is displayed under Windows Updates:
Update ID Update Name Installed On Installed By
To view the Windows updates for a device
1. In the devices tree, click the required device. 2. Under System Information, click Windows Updates.
Viewing Device Status
Device Status displays all the status information for the device selected from the devices tree.
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The following information is available under Device Status:
System Status System Dashboard Security Analyzer
Viewing System Status
The following information is displayed under System Status:
System Information Hard Disk Storage and Drive Details
To view the System Status
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click Device Status, and then click System Status.
Viewing System Dashboard
The System Dashboard provides an overview of the system health. Information, such as memory consumption and CPU consumption are displayed in a graph.
To view the System Dashboard
1. In the devices tree, click the required device. Expand the right menu.
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Click System Information, then click Device Status, and then click System Dashboard.
Viewing Security Analyser
The Security Analyser displays the following information
Share Name Share Path Share Permissions Remark
To view the Security Analyser
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click Device Status, and then click Security Analyser.
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Viewing System Logs
System Logs creates and maintains a list of all the activities that are executed on the system along with their implications.
The following types of logs are available under System Logs:
Asset Modification Application Logs Security Logs System Logs
Viewing the Asset Modification Log
Asset Modification displays the updates that have been performed on the device. The update can either be a hardware upgrade or a software update.
To view the asset modification
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click System Logs, and then click Asset Modification. Click Software Modification to view the modifications to the software.
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Viewing Application Logs
The Application Logs maintains a record of all the activities that have been performed on a specific device. It records the following details:
MAC Address Type Date Time Source Category Event User Computer
To view the Application Logs
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click System Logs, and then click Application Logs.
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Viewing Security Logs
Security Logs record all security-related information about the devices on the network. The following information is available:
MAC Address Type Date Time Source Category Event User Computer
To view Security Logs
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click System Logs, and then click Security Logs.
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Viewing System Logs
The System Logs maintain a record of all system-related activities. The following information is available:
MAC Address Type Date Time Source Category Event User Computer
To view System Logs
1. In the devices tree, click the required device. Expand the right menu. Click System Information, then click System Logs, and then click System Logs.
Refreshing the System Logs
In a scenario where multiple devices are connected to the network, it is possible that the logs that are generated at a central location may or may not have the updated information. In
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order to view the updated information, you can refresh the logs. In addition, you can also specify a schedule to automatically refresh the log.
This feature is available only for the following logs:
Application Logs Security Logs System Logs
To refresh the logs
1. Open the required log.
Click Refresh. The recent data is retrieved and displayed. To schedule an automatic refresh . Click Sync. A pop-up is displayed.
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a. Select Execute Later. The Apply button changes to Save. b. Click Save. The schedule is saved and the log will be updated at regular intervals.
Filtering the System Logs
By default, the System Logs display all the information that has been recorded in the system. You can choose to search for a specific record and also apply multiple conditions to view the required information in the log.
There are two types of filters:
Basic – allows you to filter information based on single condition. This feature is available for all the types of logs. Advanced – allows you to filter information based on multiple conditions. This feature is available only for the following logs: Application Logs Security Logs System Logs
To apply basic filter
1. Open the required log.
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2. In the search box, enter the required search string. The results are displayed based on the filter condition.
To apply multiple conditions
1. Open the required log.
2. Click Show All. A pop up is displayed.
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3. From the top right corner, click besides Advanced Filter Options. The filter conditions are displayed.
4. From the Column Name list, select the required column name. 5. From the Condition list, select the required condition. A text box to enter the search string is displayed. 6. In the text box, enter the required search string. 7. From the Operator list, select the required operator. 8. Repeat steps 4 to 6 to apply the second condition.
Click Clear to reset the filter conditions.
9. Click Search. The results are displayed according to the selected filter conditions.
Configuring System Settings
Under System Settings, you can configure the settings for the following:
Network Peripherals
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Printers Date and Time Power Memory
Configuring Network Settings
Under Network Settings, you can configure the following:
Ethernet Setup Wireless Setup Computer Name Wireless Properties
Configuring Ethernet Settings
You can configure Ethernet settings for a device on the network in two ways; manually or using the DHCP and obtaining a DNS server address automatically. In the first method, all details, such as IP Address, Subnet Mask, Gateway, Primary and Secondary DNS Server address must be provided. However, these details can be automatically configured in the network using a DHCP and a DNS server.
Using the Manual Mode
1. In the devices tree, click the required device. Expand the right menu.
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3. Click System Settings, then click Network Settings, and then click Ethernet Setup.
4. In the IP Address box, enter the IP address. 5. In the Subnet Mask box, enter the address for the subnet mask. 6. In the Gateway box, enter the IP address for the gateway. 7. In the Primary DNS box, enter the IP address of the primary DNS Server. 8. In the Secondary DNS box, enter the IP address of the secondary DNS Server. 9. In the Primary WINS box, enter the IP address of the primary WINS Server. 10. In the Secondary WINS box, enter the IP address of the secondary WINS Server. 11. Select the required Schedule Type. 12. Click Apply. The Settings applied successfully message is displayed.
Using DHCP
1. In the devices tree, click the required device.
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2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup.
4. Select the DHCP option. The following options are disabled. IP Address Subnet Mask Gateway Primary WINS Secondary WINS 5. Select the Obtain DNS server address automatically check box. The following options are disabled: Primary DNS Secondary DNS 6. Select the required Schedule Type. 7. Click Apply. The Settings applied successfully message is displayed.
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Configuring Wireless Setup
You can configure wireless settings for a device on the network in two ways; manually or using the DHCP and obtaining a DNS server address automatically. In the first method, all details, such as IP Address, Subnet Mask, Gateway, Primary and Secondary DNS Server address must be provided. However, these details can be automatically configured in the network using a DHCP and a DNS server.
Using the Manual Mode
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Wireless Setup.
In the IP Address box, enter the IP address. In the Subnet Mask box, enter the address for the subnet mask. In the Gateway box, enter the IP address for the gateway. In the Primary DNS box, enter the IP address of the primary DNS Server.
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In the Secondary DNS box, enter the IP address of the secondary DNS Server. In the Primary WINS box, enter the IP address of the primary WINS Server. In the Secondary WINS box, enter the IP address of the secondary WINS Server. Select the required Schedule Type. Click Apply. The Request for settings update processed message is displayed.
Using DHCP
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Wireless Setup. Select the DHCP option. All the fields are disabled. Select the required Schedule Type. Click Apply.
Configuring the Computer Name
Under Computer Name, you can change the name of the device on the network. In addition, you can also join the computer to a domain.
Changing the Computer Name
1. In the devices tree, click the required device. Expand the right menu.
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Click System Settings, then click Network Settings, and then click Computer Name.
In the Computer Name box, enter the name for the device. Select the required Schedule Type. Click Apply. The Computer name Settings applied successfully message is displayed.
Attaching a Computer to a Domain
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Computer Name.
Below Computer Name, click Domain. In the Member Of section, select Domain. In the Name box, enter the domain name. In the User Name box, enter the username for the domain account.
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In the Password box, enter the password for the domain account. In the Organizational Unit box, enter the required name. Select the required Schedule Type. Click Apply. The Computer name Settings applied successfully message is displayed.
Configuring Wireless Properties
Under Wireless Properties, the following details are available:
SSID Network Type Encryption Type Auto Connect Status
You can also create, edit, and delete a wireless connection.
Viewing the List of Wireless Connections
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Wireless Properties.
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Creating a New Wireless Connection
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Wireless Properties.
Click New.
In the Network SSID box, enter the name of the wireless connection. From the Network Type list, select the required authentication method. From the Encryption Type list, select the required security level. In the Network Key box, enter the password required to join the wireless network.
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The Network Key box is enabled only when you select an authentication from the Network Type list.
Select the required Schedule Type. Click Apply. The Wireless Properties Settings applied successfully message is displayed.
Click Close.
Editing an Existing Wireless Connection
1. In the devices tree, click the required device.
Select the check box against the required wireless connection. The Edit and Delete buttons are enabled. Click Edit. The connection properties are displayed. Edit the required options.
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Click Apply. The Wireless Properties Settings applied successfully message is displayed.
Click Close.
Deleting an Existing Wireless Connection
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Network Settings, and then click Wireless Properties.
Select the check box against the required wireless connection. The Edit and Delete buttons are enabled. Click Delete. A prompt to delete the connection is displayed.
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Click OK. The Schedule Type is displayed.
Select the required Schedule Type. Click Apply. The Wireless Properties Settings applied successfully message is displayed.
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Configuring Peripheral Settings
Configuring Keyboard Settings
You can change the language of a keyboard and define the character repeat delay and the repeat rate.
To configure keyboard settings
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Peripheral Settings, and then click Keyboard Settings.
Move the Repeat Delay slider to the required position. Move the Repeat Rate slider to the required position. From the Keyboard Locales list, select the required option. Select the required Schedule Type. Click Apply. The Keyboard settings applied successfully message is displayed.
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Configuring Mouse Settings
You can configure the mouse to be used by a left or a right handed person. Fusion enables you to configure the double-click speed and the pointer speed for a mouse.
To configure mouse settings
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Peripheral Settings, and then click Mouse Settings.
Move the Double Click Speed slider to the required position. Move the Pointer Speed slider to the required position. (Optional) To configure the mouse for left handed operation, select the Left hand configuration check box. Select the required Schedule Type. Click Apply. The Mouse settings applied successfully message is displayed.
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Configuring Display Settings
You can define the resolution and color depth for the monitor. You can also configure dual display settings for the device.
To configure display settings
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Peripheral Settings, and then click Display Settings.
From the Resolution list, select the required resolution. From the Color Depth list, select the required color setting. From the Dual Display list, select the required option.
The Rotation list is enabled only when you select Extended or Duplicate from the Dual Display list.
7. From the Rotation list, select the required degree of rotation. 8. Select the required Schedule Type.
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9. Click Apply. The Display settings applied successfully message is displayed.
Configuring Printer Settings
You can view the list of available printers. You can also add, edit, and delete the following types of printers:
Local Shared Network
Viewing the List of Printers
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
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4. To view the updated list of printers, click Refresh.
Adding a New Printer
Adding a Local Printer
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
Click New. The Add Printer pane is displayed.
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From the Port Type list, select the required port. In the Printer Name box, enter a name to identify the printer. From the Manufacturer list, select the required option. From the Printer Driver List, select the required option. The Printer Driver box is displayed. From the Port list, select the required port. Select the Not Shared option. Select the required Schedule Type. Click Apply. The Printer Settings applied successfully message is displayed.
Click Close.
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Adding a Network Printer
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
Click New. The Add Printer pane is displayed.
From the Port Type list, select Network Printer. Additional options are displayed.
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In the Printer Name box, enter a name to identify the printer. In the Username box, enter the required user name. In the Password box, enter the required password. Select the required Schedule Type. From the Select Site list, select the required option. Click Apply. The Printer settings applied successfully message is displayed.
Click Close.
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Configuring an Existing Printer
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
Select the check box against the required printer. The Edit and Delete buttons are enabled. Click Edit.
Edit the required options. Click Apply. The scheduled updated message is displayed.
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Click Close.
Deleting an Existing Printer
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed. Select the check box against the required printer. The Edit and Delete buttons are enabled. Click Delete. A prompt to delete the printer is displayed.
Click OK. The schedule options are displayed.
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Select the required Schedule Option. Click Apply. The Printer settings applied successfully message is displayed.
Click Close.
Working with Date and Time Settings
Every device on the network contains a predefined date and time setting. You can view and edit the following:
Date and time Time zone Time server
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Viewing the Date and Time Settings
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Date and Time, and then click Date & Time Setup. The Date and Time details are displayed.
To view the time zone, under Date Time click Time Zone.
To view the time server details, click Time Server.
Setting the Date and Time
1. In the devices tree, click the required device. Expand the right menu.
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Click System Settings, then click Date and Time, and then click Date & Time Setup. The Date and Time details are displayed.
In the Set Date box, enter the required date. In the Set Time box, enter the required time. Select the required Schedule Type. Click Apply. The Date time Information Settings applied successfully message is displayed.
Setting the Time Zone
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Date and Time, and then click Date & Time Setup. The date and time details are displayed.
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Click Time Zone. The time zone details are displayed.
From the Time Zone list, select the required option. Select the required Schedule Type. Click Apply. The Time zone Information Settings applied successfully message is displayed.
Setting the Time Server
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Date and Time, and then click Date & Time Setup. The date and time details are displayed. Click Time Server. The Time Server details are displayed.
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From the Time Server list, select the required option. Select the required Schedule Type. Click Apply. The Time synchronization Information Settings applied successfully message is displayed.
Configuring Power Settings
These settings determine when the power to the monitor, hard disk drive, and the CPU needs to be turned off. In addition, you can also set the device to hibernate or shut down after a stipulated period of time. The power settings can be applied only at the group level and are classified into basic power settings and advanced power settings.
Configuring Basic Power Settings
1. In the devices tree, click the required group. Expand the right menu. Click System Settings, then click Power Management, and then click Power Option. The details are displayed.
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In the Power Plan section From the Select a power plan list, select the required option. In the Change Settings section From the Turn off the display list, select the required option. From the Put the computer to sleep list, select the required option. Select the required Schedule Type. Click Apply. The Power Management Settings applied successfully message is displayed.
Configuring Advanced Power Settings
1. In the devices tree, click the required group. Expand the right menu. Click System Settings, then click Power Management, and then click Power Option. The details are displayed.
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In the Change Settings section, click Advanced Settings. The Advanced Settings pop-up is displayed.
Expand the required parameter to view the value. Double-click the value corresponding to the required parameter. A pop-up is displayed.
From the list, select the required option. Click Close. In the Advanced Settings pop-up, click Save. The Advanced Settings pop-up closes and the Power Management Settings applied successfully message is displayed.
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Configuring Memory Settings
In software installation processes where the RAM disk size is low, you can define the drive size for thin clients on the network. However, you cannot apply these settings for standard operating systems.
To configure memory settings
1. In the devices tree, click the required device. Expand the right menu. Click System Settings, then click Memory Management, and then click RAM Disk Settings. The details are displayed.
In the Drive Size box, enter the required value. To restart the device, select the Reboot check box. Select the required Schedule Type.
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Click Apply. The RAM Disk Settings applied successfully message is displayed.
Configuring User Settings
You can configure the following settings:
Screen saver User interface Taskbar Wallpaper
Configuring Screen Saver Settings
You can enable or disable the screensaver, set a password, define the timeout, screensaver mode, and the interval.
To configure screen saver settings
1. In the devices tree, click the required device. Expand the right menu. Click User Settings, then click User Interface Settings, and then click Screen Saver Settings. The details are displayed.
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From the Screen Saver list, select the required option. The Wait box is enabled.
In the Wait box, enter the required time. To enable password protection when the screen is activated, select the On resume, password protected check box. Select the required Schedule Type. Click Apply. The Screen saver settings applied successfully message is displayed.
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Configuring User Interface Settings
There are two options available on this page; Auto Logon and Display mode. You can configure automatic logon for particular user of the device. In addition, you can also define desktop or kiosk mode for a specific user.
To configure user interface settings
1. In the devices tree, click the required device. Expand the right menu. Click User Settings, then click User Interface Settings, and then click User Interface Settings. The details are displayed.
From the User Name list, select the required option. In the Password box, enter the required password.
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To enable automatic logon, select the Auto Logon check box. Select the required Schedule Type. Click Apply.
Configuring the Taskbar
You can define different properties for the taskbar such as locking the taskbar, auto-hiding the task bar, grouping similar taskbar buttons and so on and so forth.
To configure the taskbar
1. In the devices tree, click the required device. Expand the right menu. Click User Settings, then click User Interface Settings, and then click Taskbar Settings. The details are displayed.
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Select any one of the following options: . Lock The Taskbar – disables the movement of the taskbar a. Auto-hide the Taskbar – displays the taskbar only when the mouse is hovered in the taskbar area b. Keep the taskbar on the top of other windows – ensures that the taskbar is visible when there are multiple open windows c. Group similar taskbar buttons – combines instances of similar applications. For example, four windows of Microsoft Word will be combined into one. d. Show Quick Launch – displays the Quick Launch toolbar Select the required Schedule Type. Click Apply. The Task Scheduler Settings applied successfully message is displayed.
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Configuring Wallpaper Settings
You can upload the required wallpaper on the selected device through different sources and connection name. The following sources are available to select wallpaper:
Repository – enables to define the wallpaper that is uploaded to the repository from the configuration view. Local File System – enables to define the wallpaper file that is present on the local file system. New Upload – enables to upload the required wallpaper file and use it as the wallpaper on the required device.
To configure wallpaper settings
1. In the devices tree, click the required device. Expand the right menu. Click User Settings, then click User Interface Settings, and then click Wallpaper Settings. The details are displayed.
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From the Source list, select the required option. In the Path box, enter the required path for the wallpaper. From the Picture Position list, select the required option. Select the required Schedule Type. Click Apply. The Wallpaper settings applied successfully message is displayed.
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Working with Administrative Settings
Managing Users
Fusion enables you to view the list of users present on a device. You can also create or add new users, update the details for an existing user, and delete an existing user from the client device.
Viewing the List of Users
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click User Management, and then click User. The list of users is displayed.
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By default, the Edit and Delete buttons are disabled in case of guest and administrator accounts. To view the updated list of users, click Refresh.
Creating a User
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click User Management, and then click User. The list of users is displayed.
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Click New.
In the User Name box, enter the name for the user account.
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In the Password box, enter the password for the user account. In the Confirm Password box, retype the password for the user account. In the Full Name box, enter the complete name of the user. In the Description box, enter the required narration. From the Member Of list, select the required group. To restrict the user from changing the password, select the User cannot change password check box. To ensure that the password does not become invalid after an interval, select the Password never expires check box. To restrict the user from accessing the device, select the Disable User check box. Select the required Schedule Type. Click Apply. The User settings applied successfully message is displayed.
Click Close.
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Editing a User
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click User Management, and then click User. The list of users is displayed.
Select the check box against the required user. The Edit and Delete buttons are enabled. Click Edit.
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To change the password . Select the Change Password check box. The Password and Confirm Password boxes are enabled. a. In the Password box, enter the password for the user account. b. In the Confirm Password box, retype the password for the user account. 7. In the Full Name box, enter the complete name of the user. 8. In the Description box, enter the required narration. 9. From the Member Of list, select the required group. 10. To restrict the user from changing the password, select the User cannot change password check box. 11. To ensure that the password does not become invalid after an interval, select the Password never expires check box. 12. To restrict the user from accessing the device, select the Disable User check box. 13. Select the required Schedule Type.
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14. Click Apply. The User settings applied successfully message is displayed.
15. Click Close.
Deleting a User
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click User Management, and then click User. The list of users is displayed. Select the check box against the required user. The Edit and Delete buttons are enabled. Click Delete. A prompt to delete the user account is displayed. Click OK.
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Managing Services
You can view the list of services present on a device. These services are displayed on the Fusion server. You can start, stop, and restart the services on these devices.
Viewing the List of Services
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Service Management, and then click Services. The list of services is displayed.
Only those services that are defined as “allowed” services in Configuration Setup are displayed in the list.
For information on allowed services, see “Working with Service Settings “ in “Configuring Fusion Universal Device Manager”
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Starting Services
1. In the devices tree, click the required machine. Expand the right menu. Click Administration, then click Service Management, and then click Services. The list of services is displayed. Select the check box against the required service. The View, Start, Restart, and Stop buttons are enabled.
5. Click Start. 6. The message for the scheduled start of the service is displayed.
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Stopping Services
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Service Management, and then click Services. The list of services is displayed. Select the check box against the required service. The View, Start, Restart, and Stop buttons are enabled.
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Click Stop. The message for the scheduled stop of the service is displayed.
Restarting Services
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Service Management, and then click Services. The list of services is displayed.
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Select the check box against the required service. The View, Start, Restart, and Stop buttons are enabled. Click Restart. The message for the scheduled restart of the service is displayed.
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Managing Performance
The performance of the device can be affected because of accumulated Web browsing history and temporary files, unused registry entries, and unwanted applications in the system startup. Fusion enables you improve the performance of the device by providing options to clean temporary files, back up the system registry, and remove unwanted applications from the system startup.
Cleaning the History
You can clean:
Web browser history for all supported browsers ,that is, Chrome, Internet Explorer and Firefox) Windows history or temporary files
Cleaning the History of the Web Browser
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click History Cleaner.
From the Browser Installed list, select the Google Chrome, Internet Explorer or Mozilla Firefox option. To terminate all instances of the browser, select the Forcefully Close Browser Instance check box.
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To clear all the cookies, select the Cookies check box. To clear the browsing history, select the History check box. To clear all the junk files, select the Temporary Internet Files check box. Select the required Schedule Type. Click Apply. The Web Browser information Settings applied successfully message is displayed.
Cleaning the History in Windows
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click History Cleaner.
Click Windows Cleaner.
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In the Traces in the Windows Registry section: . To clear the list of accessed documents, select the Clear the Recent Document History check box. a. To clear the list of programs from the Start menu, select the Clear the Start Menu Run History check box. b. To clear the items from the recent search operations, select the Clear the Find Files History check box. c. To clear the list of recent files from the Microsoft Paint application, select the Clear the 'MS-Paint' Recent File History check box.
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d. To clear the list of recent files from the Word Pad application, select the Clear the 'MS-WordPad' Recent File History check box. e. To clear the list of recent files, select the Clear the Common Dialog Open/Save History check box. f. To clear the list of recently visited folders, select the Clear the Common Dialog Last Visited Folder History check box. In the Traces on local hard disk drive section: . To clear the contents of the clipboard, select the Empty the Clipboard check box. a. To delete the files from the Recycle Bin, select the Empty the Recycle Bin check box. b. To delete all the temp files, select the Delete Windows Temporary Files check box. Select the required Schedule Type. Click Apply. A prompt to execute the cleaner is displayed.
9. Click OK. The Windows Cleaner information Settings applied successfully message is displayed.
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Managing the Registry
You can view the list of available registry backups and also create a backup of the registry.
Creating a Backup of the Registry
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click Registry Backup Restore. The list of available registry backups is displayed.
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Click Add Registry Backup.
In the Backup Path box, enter the full path for the backup file. In the Backup Name box, enter a name to identify the backup file. Select the required Schedule Type.
To reset the information, click Clear.
8. Click Apply. The Backup Registry Information Settings applied successfully message is displayed.
To navigate to the list of registry backups, click Return.
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Viewing the List of Backups
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click Registry Backup Restore. The list of available Registry backups is displayed.
Managing Startup Applications
The application list contains all the programs that are set to start when the device starts. You can view the list of these applications. You can also add an application to the startup list and remove an application from the startup list.
Viewing the List of Applications
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click Startup Application List. The list of available applications is displayed.
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To view the updated list of applications, click Refresh.
Adding an Application to the Startup List
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click Startup Application List. The list of available applications is displayed.
Click Add Application List.
5. In the Application Path box, enter the full path of the application.
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6. In the Application Name box, enter a name to identify the application.
To reset the information, click Clear.
7. To execute the application at system startup, select the Enabled check box. 8. Select the required Schedule Type. 9. Click Apply. A confirmation message is displayed.
10. To navigate back to the list of applications, click Return.
Removing an Application from the Startup List
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click Performance Management, and then click Startup Application List. The list of available applications is displayed.
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4. Under the Select column, against the required application, select the check box. The Save and Delete buttons are enabled.
5. Click Delete. A prompt to confirm the action is displayed.
6. Click Ok.
Using the Task Scheduler
The Task Scheduler displays the list of tasks that are configured to run on the device at specified intervals. You can add a task to the scheduler and also remove a task from the scheduler.
To configure the task scheduler
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Performance Management, and then click Task Scheduler. The list of tasks is displayed.
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To view the updated list of tasks, click Refresh. To remove a task Under the Select column, against the required task, select the check box. Click Delete. The Are you sure you want to delete the record? prompt is displayed.
Click OK.
Working with Remote Agent Settings
You can remotely configure settings for a device. The settings can be classified into:
General settings Advanced settings
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Configuring General Settings
If settings change there is a break in communication between theselected device and the exisitng, configured server.The device then starts to communicate with the new server IP.
To configure the general settings
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Remote Agent, and then click General Settings.
In the Server IP/Name box, enter any one of the following: Server IP Address Server Name In the Port No box, enter the port number. In the Heartbeat Interval box, enter the required value. From the Communication Type list, select the required option. To view the status of the device, select the Client On Status check box. Select the required Schedule Type.
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Click Apply. The Remote information Settings applied successfully message is displayed.
Configuring Advanced Settings
Advanced settings can be further categorized into:
Registry settings Application settings
Configuring Registry Settings
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Remote Agent, and then click Advanced Settings.
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In the Client Settings section . To enable debugging, select the Debug check box. a. To monitor YUM packages, select the Yum Monitor Exe check box. b. In the Heart Beat Interval box, enter the required value. c. To enable logs for USB devices, select the USB Logs check box. d. To enable logs during boot, select the Boot Logs check box. e. In the Application Interval box, enter the required value. f. To enable logs for the screen saver, select the Screen Saver Logs check box. g. To back up client registry, select the Always Apply check box. h. Select the required Connection Type. i. To enable logs for the application, select the Application Logs check box. j. To apply the settings when the device restarts, select the Next Reboot check box. In the DHCP Scope Id's section . In the Communication Type box, enter the required value. a. In the Interval box, enter the required value. b. In the Group Name box, enter the required value. c. In the Remote Server box, enter the required value.
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d. In the Host box, enter the required value. e. In the Port No box, enter the required value. f. Select the required Schedule Type. Click Apply. The Client Settings applied successfully message is displayed.
Restricting an Application
1. In the devices tree, click the required device. Expand the right menu. Click Administration, then click Remote Agent, and then click Advanced Settings.
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Click Application Settings.
In the Add Application Name to be Restricted box, enter the name.
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Click Add. The application is displayed in the table.
In the table, select the check box against the required application. Select the required Schedule Type. Click Apply. The Server Application Settings applied successfully message is displayed.
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Working with Security Settings
In Security, you can configure the following settings:
File System Network System
Configuring File System Settings
In File System, you can configure write filter operations.
Configuring Write Filter Settings
You can configure the following write filter settings in Fusion:
Enhanced Write Filter (EWF) File-Based Write Filter (FBWF)
EWF, operating at the sector level works on protected disks and allows you to commit changes in such a way that the changes persist when the device is restarted.
EWF is useful in case of thin clients that do not need to store cached information or receive frequent updates. Changes made to EWF protected devices, are stored in one or more layers
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which represent snapshots in time. Applying changes to an image applies all changes made to the operating system during a specific period of time.
FBWF works on protected disks at the file level instead of the sector level. By default, FBWF protects the whole disk, but selective write through exceptions can be granted to specific files and folders. Writes to folders that have been granted exceptions persist when the device restarts.
To configure the write filter settings in the devices tree, click the required device.
1. Expand the right menu. Click Security, then click File System, and then click Write Filter Operations.
From the Write Filter Setting list, select the required option. To notify the device user about the change, select the Alter User check box.
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From the Message Type list, select the required message. From the Message Important list, select the required option. In the Title box, enter the required heading for the message. In the Message box, enter the required content for the message. From the Display Time list, select the required option. Select the required Schedule Type. Click Apply. The Write Filter operation settings applied successfully message is displayed.
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Working with FBWF Configuration
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click File System, and then click Write Filter Operations.
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In the Write Filter Setting list, select FBWF. Click FBWF Configuration.
In the File & Folder Path box, enter the location of the file. Click Add. The path is added to the table. In the Set Maximum Cache Size for Next Session box, enter the required cache size. To notify the changes to the device, select the Alert User check box. The options below the Alter User check box are enabled. From the Message Type list, select the required message. From the Message Important list, select the required option. In the Title box, enter the required heading for the message. In the Message box, enter the required content for the message. From the Display Time list, select the required option. Select the required Schedule Type. Click Apply. The Write filter operation settings applied successfully message is displayed.
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Working with Commit Cache File
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click File System, and then click Write Filter Operations.
In the Write Filter Setting list, select FBWF.
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Click Commit Cache File.
The list of files present on the cache is displayed.
Select Restore or Commit. If you select Restore, the file(s) are removed from the cache files list. If you select Commit, the file(s) are added to the hard disk. Click Apply or Sync.
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If you select Apply, the Restore or Commit action is executed If you select Sync, the committed file is synched for that particular client. Device and the FBWF Commit Cache File Sync applied successfully message is displayed.
Working with Network Settings
You can configure:
Network Proxy Settings Firewall Settings
Configuring Network Proxy Settings
Some organizations require the configuration of target devices to use the company proxy server. Fusion enables you to configure the proxy settings for a device on the network.
To configure network proxy settings
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click Network, and then click Proxy Settings.
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In the Proxy Settings section . To enable the proxy server, select the Use a proxy server for your LAN check box. The options in the Servers and Exceptions sections are enabled. a. To override the proxy server settings, select the Bypass proxy server for local addresses check box. In the Servers section . In the HTTP box i. Enter the IP Address of the HTTP server under Proxy address to use. ii. Enter the required port number under Port. a. In the Secure box i. Enter the IP Address of the security server under Proxy address to use. ii. Enter the required port number under Port.
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b. In the FTP box i. Enter the IP Address of the FTP server under Proxy address to use. ii. Enter the required port number under Port. c. In the Gopher box i. Enter the IP Address of the Gopher server under Proxy address to use. ii. Enter the required port number under Port. d. In the Socks box i. Enter the IP Address of the Socks server under Proxy address to use. ii. Enter the required port number under Port. e. To use the same proxy server configuration for all the protocols, select the Use the same proxy server for all protocols check box. In the box under Exceptions, enter the IP Addresses separated by semicolons to override proxy settings for these IP Addresses. Select the required Schedule Type. Click Apply. The Proxy information Settings applied successfully message is displayed.
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Configuring Firewall Settings
Using this page, you can:
View the exception list Add a port to the firewall Add a program to the firewall
Viewing the Exception List
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click Network, and then click Firewall. The Firewall Exception List is displayed.
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Adding a Port
You can add a port to a firewall exceptions list in Fusion.
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click Network, and then click Firewall. The Firewall Exception List is displayed.
Click Add Port.
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In the Name box, enter the name for the port. In the Port No box, enter the required port number. Select the required protocol. Select the required Schedule Type. Click Apply. The Port Settings applied successfully message is displayed.
Adding a Program
You can add a program to a firewall exceptions list in Fusion.
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click Network, and then click Firewall. The Firewall Exception List is displayed.
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Click Add Program.
In the Name box, enter the application name. In the Path box, enter the full path of the application. Select the required Schedule Type. Click Apply. The Program Settings applied successfully message is displayed.
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Configuring System Settings
Configuring System Port Settings
You can enable or disable the USB, serial, and parallel ports and CD/DVD devices.
To configure port settings
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click System, and then click Port Settings.
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To configure port settings for the CD/DVD drive, select the Enable CD/DVD check box. To configure settings for the USB port, select the Enable USB Port check box. To configure port settings for USB mass storage, select the USB Mass Storage check box. To configure write protect settings for a USB drive, select the USB Write Protect check box. To enable the serial port, select the Enable Serial Port check box. To enable the parallel port, select the Enable Parallel Port check box. To enable the firewall, select the Enable Firewall check box. Select the required Schedule Type. Click Apply. The Security Information settings applied successfully message is displayed.
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Configuring Integrated Peripherals (Fusion Premium)
The Integrated Peripherals feature is available only in Fusion Premium.
You can enable or disable wireless devices, Bluetooth devices, and web camera of the client device.
To configure integrated peripherals
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click System, and then click Integrated Peripheral.
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From the Wireless Adapter list, select the required option. From the Bluetooth Device list, select the required option. Click Apply. The Request for settings update processed message is displayed.
Configuring Data Wipe Settings (Fusion Premium)
The Data Wipe feature is available only in Fusion Premium.
Using this feature, you can permanently delete the specified file or folder from the client device.
To configure data wipe settings
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1. In the devices tree, click the required device. Expand the right menu. Click Security, then click System, and then click Data Wipe. From the File & Folder list, select the required option. Select the required Schedule Type. Click Apply. The prompt to confirm data wipe action is displayed.
Click OK. The Data Wipe information Settings applied successfully message is displayed.
Configuring Certificate Deployment Settings
1. In the devices tree, click the required device. Expand the right menu. Click Security, then click System, and then click Deploy Certificate. From the Source list, select the required option. From the Connection Name list, select the required option. From the File list, select the required option.
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From the Certificate Type list, select the required option. In the Store Name box, enter the required name. Select the required Schedule Type. Click Apply. The Deploy Certificate settings applied successfully message is displayed.
Managing Software Upgrades
Managing Software
You can view, install, and uninstall software remotely on the client device.
Installing a Software
1. In the devices tree, click the required device. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Software Upgrade.
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Click New Install. In the Source Type list, select the required source. In the Source list, select the required source. In the File list, select the required file. In Parameter, enter the required parameter. Select the required Schedule Type. Click Apply. The installation schedule message is displayed.
Uninstalling a Software
1. In the devices tree, click the required device. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Software Upgrade.
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In the table, select the software to uninstall. Click Uninstall. The prompt to confirm the software uninstallation is displayed.
Click OK.
Select the required Schedule Type. Click Apply. The software uninstallation schedule details are displayed.
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Working with File Transfer
Configuring File Transfer Settings
1. In the devices tree, click the required device. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click File Transfer.
In the Target Folder Path box, enter the location where you want to upload the file. In the File Name box, enter the path of the file that you want to upload. Click Upload. The file uploaded message is displayed.
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To enable silent upload of files, select the Execute File (Silent Execution Files only) check box. Select the required Schedule Type. Click Apply. The file transfer schedule message is displayed.
Configuring Folder Transfer Settings
1. In the devices tree, click the required device. Expand the right menu.
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Click Upgrade Management, then click Software Upgrade Management, and then click File Transfer.
Click Folder Transfer.
In the Target Folder Path box, enter the path of the destination folder. In the Folder Name box, enter the path of the folder to upload. Click Upload.
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To permit upload of multiple files, select the Batch Execution check box. Select the required Schedule Type. Click Apply. The folder transfer schedule message is displayed.
Configuring Import Settings
Configuring File Import Settings
1. In the devices tree, click the required device. Expand the right menu.
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Click Upgrade Management, then click Software Upgrade Management, and then click Import File.
Under Choose File Import Option, click File. In the Target File Path box, enter the location of the file. Select the required Schedule Type. To configure file transfer settings, click FTP Settings.
. In the Server IP address box, enter the IP address of the FTP server. a. In the User name box, enter the user name. b. In the Password box, enter the password. c. In the Folder path box, enter the required location. d. Click Save. The FTP Settings Saved Successfully message is displayed.
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e. Click Close. Click Apply. The message that the settings are applied successfully is displayed.
Configuring Folder Import Settings
1. In the devices tree, click the required machine. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Import File.
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Under Choose File Import Option, click Folders. In the Target Folder Path box, enter the location of the folder. Select the required Schedule Type. To configure folder transfer settings, click FTP Settings.
. In the Server IP address box, enter the IP address of the FTP server. a. In the User name box, enter the user name. b. In the Password box, enter the password. c. In the Folder path box, enter the required location. d. Click Save. The FTP Settings Saved Successfully message is displayed.
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e. Click Close. 8. Click Apply. 9. The message that the settings are applied successfully is displayed.
Configuring Software Restrictions (Fusion Premium)
The Software Restriction feature is available only in Fusion Premium. s
You can disable installation and un-installation of software on the client device. You can also restrict access to specific application.
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To configure software restrictions
1. In the devices tree, click the required device. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Software Restriction.
Select any one of the following options: Installation & Uninstallation Restriction – prevents users from installing and uninstalling software Application Restriction – prevents users from accessing an application Disable Installation & Uninstallation – allows users to install and uninstall software Select the required Schedule Type. Click Apply. The Block Installation settings applied successfully message is displayed.
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Configuring Remote Execution
Configuring Remote Application Execution
1. In the devices tree, click the required device. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Application Command. Expand the right menu. Click Upgrade Management, then click Software Upgrade Management, and then click Application Command.
In the Application Path box, enter the location of the executable file.
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In the Parameters box, enter the required parameter. To notify the user about the execution, select the Warn User check box. Select the required Schedule Type. Click Apply. The Launch Command Settings applied successfully message is displayed.
Configuring Remote Command Execution
1. In the devices tree, click the required device.
Click Command.
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In the Command box, enter the full path of the command. From the Timeout list, select the required option. Select the required Schedule Type. Click Apply. The Launch Application Settings applied successfully message is displayed.
Managing Connections
Viewing the List of Connections
You can view all the available connections on the device and all the connections present in the selected group.
To view the list of connections
1. In the devices tree, click the required device.
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2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed. 4. To view the updated list of connections, click Refresh.
Adding a Connection
You can add different connections such as Citrix Receiver, Internet Explorer Browser, and RDP connection.
To add a new connection
In the devices tree, click the required device. Click New.
From the Connection Type list, select the required option. In the Connection Name box, enter the name to identify the connection. Click Next.
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In the Configuration URL box, enter the required link. To enable kiosk mode, select the Kiosk Mode check box. To create a shortcut of the connection on the desktop, select the Create Shortcut On Desktop check box. To create a shortcut of the connection in the Start menu, select the Create Shortcut In Start menu check box. To automatically connect and start the connection, select the Autostart Connection check box. Select the required Schedule Type.Click Apply.
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Click Close.
Editing an Existing Connection
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed. 4. In the table, select the check box against the required connection. The Edit and Delete buttons are enabled.
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5. Click Edit.
6. In the Configuration URL box, update the URL. 7. In the Description box, enter the required explanation. 8. From the Type list, select the required option. 9. Select the required Schedule Type. 10. Click Apply. 11. The edit schedule message is displayed.
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12. Click Close.
Deleting an Existing Connection
1. In the devices tree, click the required device. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
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4. In the table, select the check box against the required connection. The Edit and Delete buttons are enabled.
5. Click Delete. A prompt to delete the connection is displayed.
6. Click OK. The Schedule Type is displayed. 7. Select the required Schedule Type. 8. Click Apply. The Request for settings update processed message is displayed.
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Working with Remote Control Tools
You can also remotely configure settings the following settings for a single device from the devices tree.
Function Description
Synchronizing Sync all data for a device inventory
Sending messages Send a message to a single client device
Locking the device Lock a device from the server
Shutting down the Shut down a single device Device
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Restarting the device Restart a device
Logging off the device Log off a single client device
Removing the device Remove a client device from the server from the server
Enabling the service Enable (or disable) the server mode for a device mode
Applying shadow VNC Apply VNC to a device
Deploy a clone image.
To deploy an image you need to first create a clone image of a Deploying an image device. You can then provide the source and file path and deploy the clone image.
Turning on the Start the projector for a device projector
Turning off the Turn off the projector for a device projector
To access device settings, in the devices tree, right-click the required device and proceed to configure the settings.
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For information about remotely configuring devices see “Working with Devices “in “Working with the Devices Tree”.
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Working with the Device Manager for Linux
Viewing System Information
System Information provides an overview of system-related information for a network- connected device.
The information displayed is specific to the operating device. For example, the information displayed for an Android based device is different from the information displayed for a Linux based device.
To view system information
In the devices tree, click the required device. The System Information pane is displayed.
Viewing General Information
Under System Information, you can also view the following general information:
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System Profile Hardware Information Software Information
Viewing System Profile
The following details are displayed under System Profile:
Network Details Computer Name Device Configuration Serial Port Settings Printer Details Date and Time Information User Interface Connection Details Services Details RDP Global Settings ICA Global Settings Browser Global Settings Authentication Background SMB NFS USB CDROM
To view the System Profile for a device
1. In the devices tree, click the required device. 2. In the System Information pane, click System Profile.
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Viewing Hardware Information
The following information is displayed under Hardware Information:
Operating System Details Computer System Details Bios Details Processor Details Motherboard Details Hard Disk Details Ram Details Graphics Details Audio Details Network Adapter Details
To view Hardware Information for a device
1. In the devices tree, click the required device. 2. In System Information, click Hardware Information.
Viewing Software Information
The following details are displayed under Software Information:
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Software Name Version
To view the Software Information for a device
3. In the devices tree, click the required device. 4. In the System Information pane, click Software Information.
Configuring System Settings
Under System Settings, you can configure the settings for the following:
Network Peripherals Printers Date and Time
Configuring Network Settings
Under Network Settings, you can configure the following:
Ethernet Setup Computer Name
Configuring Ethernet Settings
You can configure Ethernet settings for a device on the network in two ways; manually or using the DHCP and obtaining a DNS server address automatically.
In the first method, all details, such as IP Address, Subnet Mask, Gateway, Primary and Secondary DNS Server address must be provided. However, these details can be automatically configured in the network using a DHCP and a DNS server.
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You can also disconnect the device from the network.
Using the Manual Mode
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup. 4. In the Mode, select Manual. 5. In the IP Address box, enter the IP address. 6. In the Subnet Mask box, enter the address for the subnet mask. 7. In the Gateway box, enter the IP address for the gateway. 8. In the Primary DNS box, enter the IP address of the primary DNS Server. 9. In the Secondary DNS box, enter the IP address of the secondary DNS Server. 10. In the Primary WINS box, enter the IP address of the primary WINS Server. 11. In the Secondary WINS box, enter the IP address of the secondary WINS Server. 12. In the Wake On LAN list, select the required option to turn or awaken the device by a network message. 13. In the Network Speed list, select the network speed of the device. 14. Current Speed displays the current communication speed of the device. 15. Select the required Schedule Type. 16. Click Apply. The Settings applied successfully message is displayed.
Using DHCP
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup. 4. Select the DHCP option. The following options are disabled. IP Address Subnet Mask Gateway
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Primary DNS Secondary DNS Primary WINS Secondary WINS 5. In Wake On LAN, select the required option to turn or awaken the device by a network message. 6. In the Network Speed, select the network speed of the device. 7. Current Speed displays the current communication speed of the device. 8. Select the required Schedule Type. 9. Click Apply. The Settings applied successfully message is displayed.
Disconnecting a Network Connected Device
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup. 4. In the Mode list, select Disabled. 5. In the Wake On LAN list, select Disabled. 6. In the Network Speed, select the required speed. 7. Select the required Schedule Type. 8. Click Apply. The Settings applied successfully message is displayed.
Configuring the Computer Name
Under Computer Name, you can change the name of the device on the network. You can also connect the computer to a domain.
Changing the Computer Name
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click System Settings, then click Network Settings, and then click Computer Name.
4. In Computer Name, enter the name for the device. 5. To auto generate the computer name, select the Auto Generate check box.
To enable the Auto Generate check box,you need to first configure it at the group node of the devices tree.
For information about configuring the Auto Generate check box, see “Creating a Task to Configure Computer Name” in”Working with the Task Manager in Linux”.
6. In Thinclient Location enter the location of that particular thin client location, for example, Mumbai or Delhi. 7. Select the required Schedule Type. 8. Click Apply. The Computer name Settings applied successfully message is displayed.
Attaching a Computer to a Domain or Workgroup
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Computer Name. 4. Select the Change Domain/Workgroup settings check box. 5. In Domain and Workgroup Settings, select Domain or Workgroup. 6. Enter the domain or workgroup name.
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7. In User Name and Password, enter the domain username and password. 8. Select the required Schedule Type. 9. Click Apply. The Computer name settings applied successfully message is displayed.
Configuring Peripheral Settings
Peripheral Settings enable you to configure keyboard and display settings.
Configuring Keyboard Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Peripheral Settings, and then click Keyboard Settings. 4. In Keyboard Settings, select the required settings. 5. In the Advanced section, select the required check boxes. 6. Select the required Schedule Type. 7. Click Apply. The Keyboard settings applied successfully message is displayed.
Configuring Display Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Peripheral Settings, and then click Display Settings. 4. In Monitor Settings, select the required settings. 5. In the Advanced section, select the Driver and Color Depth. 6. Select the required Schedule Type. 7. Click Apply. The Display Settings Settings applied successfully message is displayed.
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Configuring Serial Port Settings
You can configure the serial port settings to attach almost any type of serial device such as mouse or printer to the client device.You can also apply various settings, such as Baud Rate or Flow Control to different ports.
To configure the settings 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Peripheral Settings, and then click Serial Port Settings. 4. In Select Port, select the port to configure. 5. In Baud Rate select the required rate. Baud rate defines how fast data is sent over a serial line. It's usually expressed in units of bit-per second (bps). 6. In Flow Control, select the type of flow control. 7. In Char Length, select the number of data bits in a character. 8. In Parity, to identify errors in transmission, select None, or the Odd or Even method. 9. To create a virtual serial port to redirect data to the remote device, select the Enable TCP Redirection check box. 10. To use the default Baud Rate 9600, select the Use Cisco IOS Baud Rate check box. 11. In Transfer Mode, select the mode to transfer data. 12. In Port, enter the port number. 13. In Timeout (in sec), enter the number seconds after which a time-out occurs. 14. Select the required Schedule Type. 15. Click Apply. The Serial Port Settings applied successfully message is displayed.
Configuring Printer Settings
You can view printers connected to a device. You can also add a new printer, edit setting of an existing printer or delete a printer.
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Viewing the List of Printers
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Printer Settings, and then click Printers. The list of available printers is displayed.
Adding a New Printer
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Printer Settings, and then click Printers. The list of available printers is displayed. Click New. The pane to add a new printer is displayed. 5. In the General Settings section a. In Printer Name, enter a name to identify the printer. b. In the Mechanism Type list, select the required printer configuration. c. From the Port Type list, select the required port. d. To enter a driver name, select the Provide Driver Name check box.
.If you select the Provide Driver Name check box, you cannot access the Driver Settings section.
e. To print with raw input, select the Raw Input check box. f. In Driver Name, enter the driver name.
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6. In the Driver Settings section you can configure printer driver settings by providing a PostScript Printer Description (PPD) file, or by providing the printer’s vendor and model number details. To configure printer driver settings by providing a PPD file a. Select the Provide PPD File check box.
b. In the Source list, select the Repository or New Upload option. If you select the Repository option i. In the Connection Name list, select the required connection. ii. In File list, select the PPD file. If you select the New Upload option iii. In the Connection Name list, select the required connection
iv. To select the file to upload, click . v. Click Upload. To configure printer driver settings by providing vendor and model number for a printer driver on the client device c. Do not select the Provide PPD File check box. d. In the Vendor list, select the vendor. e. In the Model list, select the model number. 7. In the Mapping Settings section
To map the printer in ICA, RDP or SMB; or to set the printer as a default printer, select the required check boxes. 8. In the Advance Settings section
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a. Select the required Schedule Type. b. Click Apply. The message that the printer settings are successfully applied is displayed.
Configuring an Existing Printer
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
4. Select the check box against the required printer. The Edit and Delete buttons are enabled. 5. Click Edit. 6. Edit the General, Driver, Mappings and Advance settings as required.
For information about editing General, Driver, Mappings and Advance settings, see “Adding a New Printer”.
7. Select the required Schedule Type. 8. Click Apply. The message that the printer settings are applied successfully is displayed.
Deleting an Existing Printer
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Printer Settings, and then click Printers. The list of printers is displayed.
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4. Select the check box against the required printer(s) The Edit and Delete buttons are enabled. 5. Click Delete. A prompt to delete the printer is displayed. 6. Click OK. The Schedule Type options are displayed. 7. Select the required Schedule Type. 8. Click Apply. The Printer settings applied successfully message is displayed.
Working with Date and Time Settings
You can configure the date, time, time zone and time server settings for a device.
Viewing the Date and Time Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Date and Time, and then click Date & Time Setup.
4. To view the Time Zone details, under Date Time, click Time Zone.
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5. To view the Time Server details, click Time Server.
Setting the Date and Time
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Date and Time, and then click Date & Time Setup.
4. In Set Date, enter the required date. 5. In Set Time, enter the required time. 6. Select the required Schedule Type. 7. Click Apply. The Date time information Settings applied successfully message is displayed.
Setting the Time Zone
8. In the Devices tree, click the required device. 9. Expand the right menu.
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10. Click System Settings, then click Date and Time, and then click Date & Time Setup. The Date & Time details are displayed.
Click Time Zone. The time zone details are displayed.
12. In the Continent list, select the continent. 13. In the Region list, select the region. 14. Select the required Schedule Type. 15. Click Apply. The Time zone Information Settings applied successfully message is displayed.
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Setting the Time Server
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Date and Time, and then click Date & Time Setup. The Date & Time details are displayed.
4. Click Time Server.
5. Select the NTP through DHCP Server or NTP Timeserver option.
To enable NTP through the DHCP server, in Network Setting, in Ethernet Setup, in the Mode list, you need to select the DHCP option .
a. If you select NTP through DHCP Server, in the drop-down list, select the required server. b. If you select NTP Timeserver, in the text box, enter a valid time server. 6. Select the required Schedule Type. 7. Click Apply. The Time synchronization Information Settings applied successfully message is displayed.
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Configuring User Settings
Configuring User Interface Settings
You can configure user interface settings in the kiosk or desktop mode. In the desktop mode, you can set taskbar properties. If you select this option taskbar and icons will display on the desktop.
To configure the Kiosk mode a. In the devices tree, click the required device. b. Expand the right menu. c. Click User Settings, then click User Interface Settings, and then click User Interface Settings. d. In Mode, select Kiosk. e. In Launch Program, select Control Center, Connection or Application. i. If you choose Control Center, on rebooting the device, the control center opens. ii. If you choose Connection, from the Type and Name lists, select the connection type and name On rebooting the device, the selected connection opens. If you close the connection, the control center opens automatically. iii. If you choose Application, in the drop-down list, select the required application. On rebooting the device, the selected application starts. If you close the application, the control center opens automatically. f. Select the required Schedule Type. g. Click Apply. The User Interface Settings Settings applied successfully message is displayed. To configure the Desktop mode h. In the devices tree, click the required device. i. Expand the right menu. j. Click User Settings, then click User Interface Settings, and then click User Interface Settings. k. In Mode, select Desktop.
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l. In Taskbar Properties, select the required properties. m. Select the required Schedule Type. n. Click Apply. The User Interface Settings Settings applied successfully message is displayed.
Configuring Background Settings
You can change the background settings, such as color and style for a network device.
To configure the background
8. In the devices tree, click the required device. 9. Expand the right menu. 10. Click User Settings, then click User Interface Settings, and then click Background. 11. In the Source list, select the Repository, Local File System or New Upload options. If you select Repository, you need to first upload a JPG file into the repository.
For information about uploading a file into the repository , see “Uploading a File” in “Configuring Universal Fusion Device Manager”.
In the Connection Name, File, Color and Style lists, select the required details. If you select Local File System, you can use a file on the client device to set the background. i. In Path, enter the file path. ii. In the Color and Style lists, select the required details. If you select New Upload, you can upload and JPG file from your PC to set the background. iii. In Connection Name, select the required connection.
iv. To choose the file to upload, click . v. Click Upload. vi. In the Color and Style lists, select the required details. 12. Select the required Schedule Type. 13. Click Apply.
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The Background settings applied successfully message is displayed.
Working with Administrative Settings
You can configure the administration settings in Fusion to manage users.
Managing Users
Managing users involves configuring user authentication and user settings.
Configuring User Authentication Settings
In Fusion, there are four types of authentications:
User Authentication
A user is granted limited privileges and access to system resources.
Administrator Authentication
An administrator is granted highest level of privileges and can access all system resources. The administrator assigns access rights to the user. Both, administrator and user rights, can be managed from the administrator access.
Active Directory Services (ADS) Authentication
Active Directory is a directory service in which you can manage processes such as adding new users to a directory, and assigning user privileges.
Lightweight Directory Access Protocol (LDAP)
Lightweight Directory Access Protocol (LDAP) is an authentication service and a central repository for storing user information.
The Administrator authentication is used as an example. Other types of authentications can be similarly configured.
To configure the authentication settings
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Administration, then click User Management, and then click Authentication. 4. In the Authentication list, select the required option. 5. To change the password, select the Change Admin Password check box. 6. Enter the password details. 7. Select the required Schedule Type. 8. Click Apply. The Authentication information Settings applied successfully message is displayed.
Configuring User Access Settings
User Access enables you to grant users access rights to Fusion’s features.
To configure the user access settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click User Access. 4. Select the features the user is permitted to access.
5. You can also grant access to specific subfeatures. To view the subfeatures, click . 6. Select the required subfeatures. 7. Select the required Schedule Type. 8. Click Apply. The User Access information Settings applied successfully message is displayed.
Configuring Storage Settings
You can mount storages such as SMB and NFS, and devices such as USB and CD ROM.
Configuring SMB Storage Settings
Using the SMB protocol you can add, edit, delete, mount and unmount shared storage drives over the network.
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Adding a SMB Share 1. In the devices tree click the required device. 2. Expand the right menu. 3. Click Administration, and then click Storage. 4. In the Storage pane, click SMB. 5. Click New.
The Enable SMB Drive check box in the Storage pane must be selected to enable the New button.
6. In SMB Settings, enter the required details. 7. To map the SMB share as read-only, select the ReadOnly check box. 8. Select the required Schedule Type. 9. Click Apply. 10. The SMB information Settings applied successfully message is displayed.
Editing a SMB Share 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Storage. In the Storage pane, click SMB. 4. In the table, select the SMB share to edit. 5. Click Edit. 6. Change the SMB settings as required. 7. Select the required Schedule Type. 8. Click Apply. The SMB information Settings applied successfully message is displayed.
Mounting or Unmounting a SMB Share
To mount a SMB share
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Storage. 4. In the Storage pane, click SMB.
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5. In the table, select the SMB share to mount. 6. Click Mount. 7. Select the required Schedule Type. 8. Click Apply. The SMB information Settings applied successfully message is displayed.
To unmount a SMB share
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Storage. 4. In the Storage pane, click SMB.
5. In the table, select the SMB share to unmount. 6. Click Unmount.
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7. Select the required Schedule Type. 8. Click Apply. The SMB information Settings applied successfully message is displayed.
Deleting a SMB Share 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click SMB.
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5. In the table, select the SMB share to delete. 6. Click Delete. The prompt to confirm deletion is displayed.
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7. Click OK. The Connection Settings applied message is displayed.
Configuring NFS Storage Settings
Using the NFS protocol, you can add, edit, delete, mount and unmount shared storage drives over the network.
Adding a NFS Share 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click NFS.
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5. Click New.
The Enable NFS Drive check box in the Storage pane must be selected to enable the New button.
6. To map the NFS share as read-only, select the ReadOnly check box. 7. Select the required Schedule Type. 8. Click Apply. The NFS information Settings applied successfully message is displayed,
Editing a NFS Share 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click NFS.
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5. In the table, select the NFS share to edit. 6. Click Edit.
7. Change the NFS settings as required. 8. Select the required Schedule Type. 9. Click Apply. The NFS information Settings applied successfully message is displayed.
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Mounting or UnMounting a NFS Share
To mount a NFS share
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click NFS. 5. In the table, select the NHS share to mount. 6. Click Mount. 7. Select the required Schedule Type. 8. Click Apply. The NFS information Settings applied successfully message is displayed.
To unmount a NFS share
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click NFS.
5. In the table, select the NFS share to unmount. 6. Click UnMount.
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7. Select the required Schedule Type. 8. Click Apply. The NFS information Settings applied successfully message is displayed.
Deleting a NFS Share 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click NFS. 5. In the table, select the NFS share to delete. 6. Click Delete. The prompt to confirm deletion of the SMB is displayed. 7. Click OK.
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The Connection Deleted Successfully message is displayed.
Configuring USB Settings
You can mount and unmount USB devices in Fusion.
To configure USB settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Storage. 4. In the Storage pane, click USB.
5. Select the Enable USB check box. 6. Select Mount Drives Readonly check box if required. 7. To access USB data using the Run command in Windows, select the Share Drives Via SMB checkbox.
To access USB data using the Run command, in the Windows Run line, enter the input IP address or host name of the client device.
8. Select the required Schedule Type. 9. Click Apply. The USB information Settings applied successfully message is displayed.
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Configuring CD ROM Settings
You can mount and unmount CD-ROM devices in Fusion.
To configure CD ROM settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Storage. 4. In the Storage pane, click CD ROM.
5. Select the Enable CD ROM check box. 6. To access CD ROM data using the Run command in Windows, select Share Drives Via SMB.
To access CD ROM data using the Run command, in the Windows Run line, , enter the input IP address or host name of the client device.
7. Click Apply. The CDROM information Settings applied successfully message is displayed.
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Configuring the USB Device Manager
You can set rules and subrules to allow or prohibit use of USB devices on the client. You can also set subrules for specific devices or device classes.
To configure the device manager settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager.
In Default Rule, select Allow All or Deny All. If you select Allow All as default rule, then both, added class and device rules, will be denied.
In Class Rule, in the table, select the class rule(s) to apply. 6. Select the required Schedule Type. 7. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
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8. Click Device Rule.
9. Select the device rule(s) to apply. 10. Select the required Schedule Type. 11. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
Adding a Class Rule
Prerequisites:
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To set class rules, you must know the classes and subclasses, for example video, audio, mass storage and printer, the USB devices are classified into.
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager. 4. Click New. 5. In Add Class Rule, enter the required class details. By default, the class name is the same as the class ID. You can change the name if required.
If you have selected Allow All as default rule, then, added class rules, will be denied.
6. Click OK. The class rule is displayed in the table.
7. In the table, select the class rule added. 8. Select the required Schedule Type. 9. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
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Editing a Class Rule
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager.
4. In the class rules table, select the rule to edit. 5. Click Edit.
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6. Change the class rule details as required. 7. Click OK. 8. The modified class rule is displayed in the table.
9. In the table, select the edited rule. 10. Select the required Schedule Type. 11. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
Deleting a Class Rule
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager
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4. In the class rules table, select the rule to delete. 5. Click Delete. The prompt to confirm deletion of rule is displayed.
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6. Click OK. The Class Rule(s) Deleted Successfully message is displayed.
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Adding a Device Rule
Prerequisites:
To set device rules, you must know the manufacturer and product description, or vendor and product ID of the USB devices.
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager.
In the menu on the left of the USB Device Manager pane, click Device Rule. 5. Click New.
6. In Add Device Rule, enter the required device details. By default, the device name is the same as the vendor ID. You can change the device name if required.
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If you have selected Allow All as default rule, then, added device rules, will be denied.
7. Click OK. The device rule is displayed in the device rules table.
8. In the table, select the added rule. 9. Select the required Schedule Type. 10. Click Apply. 11. The USB Device Manager Settings applied successfully message is displayed.
Editing a Device Rule
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Administration, then click User Management, and then click USB Device Manager
4. In Device Rule, in the table, select the rule to edit. 5. Click Edit.
6. Change the device rule details as required. 7. Click OK. 8. The modified device rule is displayed in the table.
9. In the table, select the edited rule. 10. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
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Deleting a Device Rule
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click USB Device Manager 4. In Device Rule, in the table, select the rule to delete.
5. Click Delete. The prompt to confirm deletion of rule is displayed.
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6. Click OK.
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The Device Rule(s) Deleted Successfully message is displayed.
Configuring Custom Device ID settings
If the vendor and product ID of a USB device is not listed in the Vendor ID and Product ID lists in Device Rule, you can add these details to the lists.
Adding a Device ID 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration then click USB Device Manager.
4. In Device Rule, click Custom Device ID’s
5. Click New.
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6. Enter vendor and product details for the USB device. 7. Click OK. 8. The vendor ID and product ID is displayed in the Custom USB ID’s table
9. In the table, select the Custom Device ID added. 10. Select the required Schedule Type. 11. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
Editing a Device ID 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager. 4. In Device Rule, click Custom Device ID’s
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5. In Custom USB ID’s, select the ID to edit. 6. Click Edit.
7. Change vendor and product details as required. 8. Click OK 9. The modified vendor and product ID details are displayed in the Custom USB ID’s table.
10. In the table, select the modified Custom Device ID. 11. Select the required Schedule Type. 12. Click Apply. The USB Device Manager Settings applied successfully message is displayed.
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Deleting a Device ID 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click USB Device Manager. 4. In Device Rule, click Custom Device ID’s
5. In the Custom USB ID’s table, select the ID to delete. The prompt to confirm deletion of the ID is displayed.
6. Click OK.
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Configuring Custom Script Settings
Adding a Script
You can execute custom scripts at various locations during start or after boot up of a client device.
You can write the script to execute it at a specific location such as the following:
Post Application Exit Logout Reboot Shutdown Post Networking Post Connection Exit Pre Launching Connection Pre Launching Application Post login Pre X Pre Networking
To add a script
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Custom Scripts.
4. In the Location list, select required location. 5. In Script, enter the script or comments.
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6. Select the required Schedule Type. 7. Click Apply. The Custom Script Settings applied successfully message is displayed.
Configuring Environment Variables
Each process in a Linux system possesses its own, separate set of environment variables.
When a process is created, by default, it inherits an environment which is a duplicate of its parent process. Only the explicit changes made by the parent when it creates the child are not inherited by the child.
Adding an Environment variable 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Custom Scripts.
4. In Environment Variables, in Variable, enter a name for the variable. 5. To add dynamic variable into the script, in Value, enter a value for the variable.
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The variable is displayed in the table.
The Environment Variable changes take effect after logging off from the device.
Deleting an Environment Variable 1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Custom Scripts.
4. In the table, select the variable to delete. 5. Click Remove.
Applying Environment Variable Settings 6. In the devices tree, click the required device. 7. Expand the right menu. 8. Click Administration, then click User Management, and then click Custom Scripts.
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9. In Environmental Variables, select the required variable. 10. Click Apply. The Environmental Variable Settings applied successfully message is displayed
Configuring Service Settings
You can enable or disable the following services in Fusion:
Common Unix Print System (CUPS) Fcron Samba Winbindd X11vnc, Line Printer Daemon (LPD) Simple Network Management Protocol Daemon (SNMPD)
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To enable or disable services
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Services.
4. In the Service Status column, select the check boxes to activate the required service(s). The CUPS service is enabled by default. 5. To configure the SNMPD service, in the Service Status column, select the check box for SNMPD service. Simple Network Management Protocol (SNMP) is a popular protocol for network management. It is used for collecting information from, and configuring, network devices, such as servers, printers, hubs, switches, and routers on an Internet Protocol (IP) network. 6. In the Configuration Name column, click Settings.
In Community Name, enter a name to authenticate SNMP Protocol Data Units (PDU).
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7. To configure the X11vnc service, in the Service Status column, select the check box for X11vnc service. 8. In the Configuration Name column, click Settings.
a. In the On Connection list, select the Silently Connect, Notify Users or Query User VNC setting. b. Select the password, multiple connections and view only mode options as required. 9. Select the required Schedule Type. 10. Click Apply. The Services Settings applied successfully message is displayed.
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Configuring the Certificate Manager
Adding a Certificate
You can add certificates for websites and web applications in Fusion.
To add a certificate
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Certificate Manager.
4. Click New Import.
5. In Import Key/Certificate, select the Enter URL or Select File option. If you choose Enter URL a. Enter the URL in the text box. b. Click Import. The Certificate Manager Settings applied successfully message is displayed.
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If you choose Select File. c. In the Source list, select the Repository or New Upload option. If you select the Repository option i. In the Connection Name list, select the required connection. ii. In File list, select the required file. If you select the New Upload option iii. In the Connection Name list, select the required connection
iv. To select the file to upload, click . v. Click Upload. d. Select the required Schedule Type. e. Click Import. The Certificate settings applied successfully message is displayed.
Deleting a Certificate
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Administration, then click User Management, and then click Certificate Manager.
4. In the table, select the certificate to delete. 5. Click Remove.
Adding a Key
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Certificate Manager. 4. In Keys, click New Import. 5. In Import Key/Certificate, select the Enter URL or Select File option. If you choose Enter URL a. Enter the URL in the text box. b. Click Import. The Certificate Manager Settings applied successfully message is displayed.
If you choose Select File. c. In the Source list, select the Repository or New Upload option. If you select the Repository option
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i. In the Connection Name list, select the required connection. ii. In File list, select the required file. If you select the New Upload option iii. In the Connection Name list, select the required connection
iv. To select the file to upload, click . v. Click Upload. d. Select the required Schedule Type. e. Click Import. The Certificate settings applied successfully message is displayed.
Deleting a Key
1. The devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, then click User Management, and then click Certificate Manager. 4. Click Keys.
5. In Keys, in the Lists of Keys column, select the key to delete. 6. Click Remove.
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Managing Software Upgrades
Managing Software
You can remotely upgrade the firmware on network devices. You can view and install software remotely on the client device.
Upgrading Software
You can update the device by placing the configuration file on the FTP/HTTP server and then selecting the file from the repository, or you can upload a new file.
For information about uploading a file to the repository, see “Working with the Repository” in “Configuring Fusion Universal Device Manager”.
1. In the device tree, click the required device. 2. Expand the right menu. 3. Click Upgrade Management, then click Software Upgrade Management, and then click Software Upgrade.
4. Click New Update.
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5. From the Source Type list, select the required source. 6. From the Source list, select the required source. 7. From the File list, select the required file. 8. Select the required Schedule Type. 9. Click Apply. The message that the Settings are applied successfully is displayed.
Managing Connections
In Connection Management, you can add, edit and delete connections, and configure their global settings.
Viewing the List of Connections
You can view all the available connections on a device and all the connections present in the selected group.
To view the list of connections
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. To view the updated list of connections, click Refresh.
Adding a Connection
You can add the following types of connections:
ICA Browser Program NeighborhoodAgent (PN Agent) RDP Free RDP VNC VM View
Adding an ICA Connection
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
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4. Click New.
5. From the Connection Type list, select ICA. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next.
8. In the Login section: Enter the details to create log in credentials for the connection. 9. Click Network.
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Select the network protocol for the ICA server and specify the working directory.
The Secure Gateway Address and Port text boxes are enabled only when you select SSL/TLS +HTTPS server location in the Network Protocol list.
10. Click Devices.
Configure the sound, audio input, drive mapping, data compression, and disk cache settings for the devices in the connection. 11. Click Screen Latency.
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Select the required details. 12. Click Firewall.
a. To enable the server to send an alternate address to the client device, select the Use alternate address for firewall connection check box. b. In the Proxy Type list, select the require proxy. c. Enter the Proxy Address, User Name, Port and Password details, if applicable. 13. Click Window.
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Select the window color and size details. 14. Click Reconnect.
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Enter the required details to enable user to access the ICA session lost due to low connectivity. 15. Click Misc.
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To configure miscellaneous features of the connection, select the required details. 16. Select the required Schedule Type. 17. Click Apply. The ICA Connection Settings applied successfully message is displayed.
Adding a Browser Connection
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. Click New.
5. From the Connection Type list, select Browser. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next.
8. In the General section: a. In the Webpage URL, enter the URL for the browser. b. In the Mode list, select the Use Global, Normal, Kiosk or Superkiosk mode for the client device. If you select the Use Global mode, the global settings will display. If you select the Normal mode, the browser's the menu bar and the tool bar will display. If you select the Kiosk mode, only the browser tool bar will display.
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If you select the Superkiosk mode, the browser will display in the full screen mode. The menu bar and toolbar will not display. c. In the Screen Size list, select the screen resolution. 9. Click Misc.
Select the miscellaneous connection details. 10. Select the required Schedule Type. 11. Click Apply. The Browser Mozilla Connection Settings applied successfully message is displayed.
Adding a PNAgent Connection
1. In the devices tree, click the required device.
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2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. Click New.
5. From the Connection Type list, select PNAgent. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next.
8. In the Login section a. To connect to the store browse server, select the Store Browse check box.
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When you select the Store Browse feature you can connect to the Citrix storefront server and access publish applications from the Citrix Store.
Citrix Storefront enables you to create enterprise app stores that aggregate resources from XenDesktop, XenApp, XenMobile App Controller, and VDI-in-a- Box in one place. The stores you create provide your users with self-service access to their Windows desktops and applications, mobile applications, external software-as-a service (SaaS) applications, and internal web applications through a single portal from all their devices.
You get a single place to manage the provisioning of corporate desktops and applications to your users.
b. In Server, enter the Server IP. c. Enter the Port, User Name, Password and Domain details. d. In Launch Application, enter the name of the application to launch on the client device. e. To view icons of published applications on the device screen, select the Display Apps on Desktop check box. f. For a single sign on to access all devices in the connection, select the Single Sign On check box. 9. Click Misc.
Select the miscellaneous features for the connection. 10. Select the required Schedule Type. 11. Click Apply.
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The PNAgent settings Settings applied successfully message is displayed.
Adding a RDP Connection
12. In the devices tree, click the required device. 13. Expand the right menu. 14. Click Connection Management and then click Connections. The list of available connections is displayed.
15. Click New.
16. From the Connection Type list, select RDP.
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17. In the Connection Name box, enter the name to identify the connection. 18. Click Next.
19. In the General section a. In Server, enter the Server IP. b. In Port, enter the required port number. c. In User Name, Password, and Domain, enter the required credentials. d. For a single sign on to access all devices in the connection, select the Single Sign on check box e. To enable the smart card reader, select the Enable Smart Card check box. 20. Click Display.
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Enter the backing store, color depth and resolution settings. 21. Click Local Resources.
Select the required sound, keyboard, key bindings and mouse settings.
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22. Click Drive.
Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
23. Click Printer.
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In the Enable printer mapping list, select the required option. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box. 24. Click Ports.
Enter the required port mapping information.
The COM port check boxes are enabled when the Enable option is selected in the Enable COM port mapping list.
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25. Click Programs.
a. In the Start the following program on connection list, select the required option. The Program path and file name and Start in the following folder boxes are enabled when the Enable option is selected in the Start the following program on connection list. b. In the Seamless RDP mode list, select the required option. The Use default path and Custom path options are enabled when the Enable option is selected in the Seamless RDP mode list.
When you connect to the RDP session after configuring this global setting, only the application you specified will open and it is the default application.
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26. Click Experience.
To configure miscellaneous features of the RDP protocol, select the required details. 27. Click Misc. To configure miscellaneous features of the connection, select the required details. 28. Select the required Schedule Type. 29. Click Apply. The RDP RDP Connection Settings applied successfullymessage is displayed.
Adding a FreeRDP Connection
1. In the devices tree, click the required device.
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2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. Click New.
5. From the Connection Type list, select FreeRDP. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next.
8. In the General section a. In Server, enter the server IP. b. In Port, enter the required port number.
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c. In User Name, Password, and Domain, enter the required credentials. d. To enable the Remote FX feature, select the RemoteRFX check box. 9. Click Remote Gateway.
a. To enable the user to connect to a remote computer on a corporate network from any external computer, select the Remote Gateway check box. b. In Server, enter the server IP. c. In User Name, Password, and Domain, enter the required credentials. d. To increase the concurrent user capacity and application reliability, select the Load Balancing check box. e. In Broker IP, enter the broker IP.
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Click Display.
Select the required display settings. 10. Click Local Resources.
Select the required remote sound, keyboard layout, key bindings and mouse motion settings. Click Drive.
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Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using FreeRDP protocol with different letters.
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11. Click Printer.
Select the Enable printer mapping check box if required. When printer mapping is enabled, the connected printer is redirected in the FreeRDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box.
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12. Click Experience
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 13. Click Others.
Enable or disable the functionalities as required.
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14. Click Misc.
To configure miscellaneous features of the connection, select the required details. 15. Select the required Schedule Type 16. Click Apply. The freerdp FreeRDP Connection Settings applied successfully message is displayed.
Adding a VNC Connection
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. Click New.
5. From the Connection Type list, select VNC. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next. 8. In the General section a. In Server, enter the network IP address or server name. b. In Password, enter the password to establish the VNC connection. c. VNC enables you to simultaneously connect to a number of devices. To designate a screen number for the device, in Screen, enter a numeric value. If you do not enter a value, the device assumes the default value 0. d. In Encryption, select the encryption to be used for connecting to the server. e. To prevent the transmission of mouse and keyboard events, select the View only check box. This feature is generally used in training environments. By default, the View only check box is disabled. f. To enable the server to allow multiple VNC devices to connect, select the Shared screen check box. By default this check box is disabled. g. To display the entire screen (except the taskbar) of the connected device, select the Full Screen check box. By default this check box is disabled.
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9. Click Misc. To configure miscellaneous features of the connection, select the required details. 10. Click Apply. The VNC Connection Settings applied successfully message is displayed.
Adding a VMView Connection
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. Click New.
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5. From the Connection Type list, select VMView. 6. In the Connection Name box, enter the name to identify the connection. 7. Click Next.
8. In the General section a. In Server, enter the Server IP to connect to. b. In Port, enter the port number if applicable. c. In User name and Password, enter the required credentials. d. If you want to directly connect to a device, in Desktop Name enter the desktop name. e. To enable the SSL port desktop connectivity, select the Use SSL check box. 9. Click Display.
To configure the display settings of the VM View client device, enter the required display resolution details. 10. Click Misc.
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Select the miscellaneous settings for the connection. 11. Click Local Resources.
To access Local Resources, you must select the RDP option in the Protocol list.
Select the required sound, keyboard, key bindings and mouse settings. 12. Click Drive.
To access the Mapping fucntionality, you must select the RDP option in the Protocol list.
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Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
13. Click Printer.
To use a printer, select the Enable printer mapping check box .
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When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box. 14. Click Experience.
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 15. Click Others.
To configure miscellaneous of the VM View connections, select the required details.
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16. Select the required Schedule Type. 17. Click Apply. The VMView Connection Settings applied successfully message is displayed.
Editing a Connection
You can edit an existing connection in Fusion. The ICA connection has been used as an example. You can similarly edit other connections.
To edit a connection
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. In the table, select the connection to edit.
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5. The Edit and Delete buttons are enabled. 6. Click Edit.
7. Modify the connection as required. 8. Select the required Schedule Type. 9. Click Apply. The ICA Connection Settings applied successfully message is displayed.
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Deleting a Connection
You can delete an existing connection in Fusion. The ICA connection has been used as an example. You can similarly delete other connections.
To delete a connection
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management and then click Connections. The list of available connections is displayed.
4. In the table, select the connection to delete. 5. The Edit and Delete buttons are enabled. 6. Click Delete. 7. The Are you sure you want to delete these connections? prompt is displayed.
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8. Click OK.
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Managing Global Settings
Global Settings enables you to manage RDP, ICA and Brower global settings.
Configuring RDP Global Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management, then click Global Settings, and then click RDP Global Settings.
4. In the Display section, enter the backing store, color depth and resolution settings. 5. Click Local Resources.
Select the required sound, keyboard, key bindings and mouse settings.
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6. Click Drive.
Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
7. Click Printer. To use a printer, select the Enable printer mapping check box. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box.
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8. Click Ports.
Enter the required port mapping information. 9. Click Programs.
a. To start a particular application on connection, select the Start the following program on connection check box. The Program path and file name and Start in the following folder boxes are enabled when the Start the following program on connection check box is selected. b. In the Program path and file name and Start in the following folder, enter the required details. c. To create a seamless RDP connection, select the Seamless RDP mode check box.
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The Use default path and Custom path options are enabled when the Seamless RDP mode check box is selected. d. If you select the Custom path option, enter details of the custom path.
When you connect to the RDP session after configuring this global setting, only the application you specified will open and is the default application.
10. Click Experience.
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 11. Click Others.
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a. To configure miscellaneous of the RDP protocol, select the required details. 12. Select the required Schedule Type. 13. Click Apply. The Global RDP settings applied successfully message is displayed.
Configuring ICA Global Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management, then click Global Settings, and then click ICA Global Settings.
4. In the Keyboard Settings section, select the required keyboard settings. 5. Click Keyboard Shortcuts.
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Select the required keyboard shortcut details. 6. Click Window.
Select the global window color and size details. 7. Click Server Location.
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Enter the default network protocol for the ICA server. 8. Click Drive Mapping.
Enter the required drive mapping details.
Local storage (SMB, NFS, and Local USB) should be mounted in the ICA session with a single letter.
9. Click COM Ports. a. Enter the COM Ports and Devices details. b. To add new entry, click . c. To delete an entry, click . 10. Click Printer.
To use the printer, select the Enable Printer Mapping check box. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device.
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If you do not want to redirect the connected printer, clear the Enable printer mapping check box. 11. Click Reconnect. a. To enable a user to access an ICA session lost due to low connectivity, in the Auto Reconnect list, select Enable. b. Enter the required details for retrying the connection. 12. Click Firewall.
Enter the required firewall settings for the ICA server. 13. Click Disk Cache.
Enter the disk cache details for the ICA server. 14. Click Font.
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In the Font Smoothing list, select the required font smoothing option. 15. Click Restore.
a. To restore ICA global settings, click Restore. The Restore Setting Successfully message is displayed. 16. Select the required Schedule Type. 17. Click Apply. The Global ICA Settings applied successfully message is displayed.
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Configuring Browser Global Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Connection Management, then click Global Settings, and then click Browser Global Settings. 4. In Proxy Settings a. To disable proxy, select No Proxy. b. To enable the browser to apply proxy settings for a network, select Auto-Detect proxy setting for this network. c. To apply proxy settings for a network manually, select Manual proxy configuration. If you select Manual proxy configuration, i. In HTTP Proxy, enter a HTTP address. In the corresponding Port, enter the port number. ii. To use the proxy universally for the connections which use different protocols such as HTTP or FTP, select the Use this proxy server for all protocols check box. iii. In SSL Proxy, enter a SSL proxy address. In the corresponding Port, enter the port number. iv. In FTP Proxy, enter a FTP address. In the corresponding Port, enter the port number. v. In SOCKS Proxy, enter a SOCKS host address. In the corresponding Port, enter the port number.
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vi. Select the version SOCKSv4 or SOCKSv5 of the SOCKS protocol. vii. To exclude a connection or IP address from the proxy settings, in No Proxy for, enter the connection name or IP address. d. To automatically configure proxy settings from a remote location, select Automatic proxy configuration URL and enter the URL of the remote location. 5. Click Display. a. In the Choose Mode list, select the Normal, Kiosk or Superkiosk mode for the client device. If you select the Normal mode, the browser's the menu bar and the tool bar will display. If you select the Kiosk mode, only the browser tool bar will display. If you select the Super kiosk mode, the browser will display in the full screen mode. The menu bar and toolbar will not display. b. In Choose Resolution for Browser, select the required browser resolution. c. Select the required Schedule Type. d. Click Apply. The Global Browser Settings applied successfully message is displayed.
Performing Common Operations
You can perform the following common operations when working with the device manager in Linux.
Export the data to Excel Export the data to PDF Schedule Tasks
For information about the common operations , see “Understanding Common Operations” in “Getting Started”.
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Working with the Device Manager for Android (Fusion Premium)
Android operating system management capability is available only in Fusion Premium.
Viewing System Information
System Information provides an overview of system-related information for a network connected device.
The information displayed is specific to the operating device. For example, the information displayed for an Android based device will be different from the information displayed for a Linux based device.
To view system information
In the devices tree, click the required device. The System Information pane is displayed.
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Viewing General Information
Under System Information, you can also view the following general information:
System profile Hardware information Software information Active admins
Viewing System Profile
The following details are displayed under System Profile:
Network details Password policy Remote lock Data wipe Agent settings
To view the system profile
1. In the devices tree, click the required device. 2. Under System Information, click System Profile.
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Viewing Hardware Information
The following information is displayed under Hardware Information:
Processor details Memory details Storage details Display setup Date and time Battery information GPS information Bandwidth utilization Telephony details Network setup
To view hardware information
1. In the devices tree, click the required device. 2. Under System Information, click Hardware Information.
Viewing Software Information
The following details are displayed under Software Information:
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Software name Version First install date Last update date File size
To view software information
1. In the devices tree, click the required device. 2. Under System Information, click Software Information.
Viewing Active Admins
Configuring System Settings
Configuring Ethernet Settings
You can configure Ethernet settings for a network connected device in two ways; manually, or using the DHCP and obtaining a DNS server address automatically.
In the first method, all details, such as IP Address, Subnet Mask, Gateway, Primary and Secondary DNS Server Address must be provided. However, these details can be automatically configured in the network using a DHCP and a DNS server.
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Using the Manual Mode
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup.
4. In the IP Address, enter the IP address. 5. In the Subnet Mask, enter the address for the subnet mask. 6. In the Gateway, enter the IP address for the gateway. 7. In the Primary DNS, enter the IP address of the primary DNS Server. 8. In the Secondary DNS, enter the IP address of the secondary DNS Server. 9. In the Primary WINS, enter the IP address of the primary WINS Server. 10. In the Secondary WINS, enter the IP address of the secondary WINS Server. 11. Select the required Schedule Type. 12. Click Apply. The Request for settings update processed message is displayed.
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Using DHCP
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click System Settings, then click Network Settings, and then click Ethernet Setup.
4. Select the DHCP option. The following options are disabled: IP Address Subnet Mask Gateway
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Primary WINS Secondary WINS Primary DNS Secondary DNS 5. Select the required Schedule Type. 6. Click Apply. The Settings applied successfully message is displayed.
Managing Software Upgrades
You can remotely check and update software installed on a client device.
Managing Software
You can view, install, and uninstall software from a client device.
Installing Software
To install software
1. In the devices tree, click the required device. 2. Expand the right menu.
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3. Click Upgrade Management, then click Software Upgrade Management, and then click Software Upgrade.
4. Click New Install. 5. From the Source Type list, select the required source. 6. From the Source list, select the required source. 7. From the File list, select the required file. 8. Select the required Schedule Type. 9. Click Install. The file uploaded message is displayed
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Uninstalling Software
You can remotely uninstall software from an Android based device.
To uninstall software
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Upgrade Management, then click Software Upgrade Management, and then click Software Upgrade.
4. In the table, select the software to uninstall. 5. Click Uninstall. The prompt to confirm the software uninstallation is displayed.
6. Click OK.
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7. Select the required Schedule Type. 8. Click Apply. 9. The software uninstallation scheduling message is displayed.
Working with File Transfer
You can transfer a file to another device on the network. You can also send executable files to a device. The files will then execute on the receiving device.
Configuring File Transfer Settings
1. In the devices tree, click the required machine. 2. Expand the right menu.
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3. Click Upgrade Management, then click Software Upgrade Management, and then click File Transfer.
4. In Target Folder Path, enter the location where you want to upload the file. 5. In File Name, enter the path of the file that you want to upload. 6. Click Upload. To enable silent upload of files, in the File Transfer pane, select the Execute File (Silent Execution Files only) check box.
7. Select the required Schedule Type. 8. Click Apply.
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Working with Security Settings
You can change security settings for a group of devices or a single device.
Configuring Password Settings
You can configure the password policy for a remote device.
To configure password settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Security Settings, and then click Password Policy.
4. In Password Minimum Letter, enter the minimum number of letters a password must contain. 5. In Password Minimum Lower Case, enter the minimum number of lower case letters a password must contain.
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6. In Password Minimum Upper Case, enter the minimum number of upper case letters a password must contain. 7. In Password Minimum Non Letter, enter the minimum number of non letters a password must contain. 8. In Password Minimum Numric , enter the minimum number of digits a password must contain. 9. In Password Expiration Timeout, enter the number of days to expire the user's password. 10. In Password Minimum Symbols, enter the minimum number of symbols a password must contain. 11. In Password Histroy Length, enter the number of new passwords the user needs to use before using an old password. 12. In Maximum Failed Password For Wipe enter the maximum number of times an incorrect password can be entered before the device is locked or its data is wiped out. 13. Select the required Schedule Type. 14. Click Apply.
Configuring Remote Lock Settings
You can remotely lock a device on the network.
To lock a device
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Security Settings, and then click Remote Lock.
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4. In Maximum Time to Lock enter time duration after which the device has to be locked. 5. To lock the device immediately, select the Lock Now check box. 6. Select the required Schedule Type. 7. Click Apply. The Remote Lock settings applied successfully message is displayed.
Configuring Data Wipe Settings
You can configure the settings to wipe off data from a device if multiple password entry attempts fail.
To remotely wipe data from a device
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Security Settings, and then click Wipe Data.
4. In Maximum Failed Passwords For Wipe, enter the maximum number of failed password attempts allowed before data is wiped from the device.
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5. To enable the wipe data feature, select the Wipe Data check box. 6. Select the required Schedule Type. 7. Click Apply. 8. The Wipe Data applied successfully message is displayed.
Disabling the Camera
You can disable a camera attached to a remote device on the network.
To disable the camera
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Security Settings, and then click Disable Camera.
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4. Select the Disable Camera check box. 5. Select the required Schedule Type. 6. Click Apply. The Disable Camera applied successfully message is displayed.
Working with Administrative Settings
You can configure the settings to remotely administer a device.
Working with Remote Agent Settings
1. In the devices tree, click the required device. 2. Expand the right menu. 3. Click Administration, and then click Agent settings.
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4. In Server IP/Name, enter any one of the following: Server IP Address Server Name 5. In Port No, enter the port number. 6. In Heartbeat Interval, enter the required value. 7. From the Communication Type list, select the required option. 8. To view the status of the device, select the Client On Status check box. 9. Select the required Schedule Type. 10. Click Apply. The Remote information Settings applied successfully message is displayed.
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Working with the Task Manager in Windows
Task Manager is used to create, track, and maintain the tasks that have been performed as a part of the management process. It is also used to examine the tasks on a granular basis when required to indicate why tasks may have failed or otherwise.
It displays the status of settings applied on the devices as well as any activity executed on the server.
The Device Count column displays the number of devices to which a particular administrator has applied a specific task.
The settings applied on a device are reflected on task activity with the status as ‘ Pending’ and the status changes to ‘In Process’ when the server sends these settings to the devices.
The last status shows as ‘Completed' or 'Unsuccessful' when the settings have been successfully applied to the devices. The schedules that are pending can be deleted through this option. Details of the applied schedule can be viewed by clicking on the schedule.
Creating a Task
Fusion provides the ability to create, save, and deploy a task for execution.
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IMPORTANT – It is extremely important that any task you are going to deploy is first planned, created and then tested on a test device prior to deployment.
Creating a Task to Configure a Keyboard
You can define the language for a keyboard and change the character repeat delay and repeat rate in a single task. These settings can then be applied to one device or to all the devices in a group.
To configure a keyboard
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click System Settings, then click Peripheral Settings, and then click Keyboard Settings.
6. Move the Repeat Delay slider to the required position. 7. Move the Repeat Rate slider to the required position.
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8. From the Keyboard Locales list, select the required option. 9. Select the required Schedule Type. 10. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To,you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure a Mouse
You can configure different settings for a mouse, such as double click speed and pointer speed. You can also set the mouse to be used as a left or a right handed mouse. These settings can then be applied to one device or to all the devices in a group.
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To configure a mouse
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click the required operating system. 5. Click System Settings, then click Peripheral Settings, and then click Mouse Settings.
6. Move the Double Click Speed slider to the required position. 7. Move the Pointer Speed slider to the required position. 8. (Optional) To configure the mouse for left handed operation, select the Left hand configuration check box. 9. Select the required Schedule Type. 10. Under Assign To, select any one of the following: Computer – enables you to select a device and implement the settings Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Display
You can define the resolution, rotation angle, refresh rate, and the color depth for a monitor attached to a device on the network. These settings can then be applied to one device or to all the devices in a group.
To configure display settings
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu.
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4. Click the required operating system. 5. Click System Settings, then click Peripheral Settings, and then click Display Settings.
6. From the Resolution list, select the required resolution. 7. From the Color Depth list, select the required option. 8. From the Dual Display list, select the required option. 9. Select the required Schedule Type. 10. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Add a Printer
Fusion enables you to add a local as well as a shared printer to a device on the network. You can add these printers on a serial, parallel, or a USB port. These settings can then be applied to one device or to all the devices in a group.
To add a printer
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed.
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3. Expand the right menu. 4. Click Windows. 5. Click System Settings, then click Printer Settings, and then click AddPrinter.
6. From the Port Type list, select the required port. 7. In the Printer Name box, enter a name to identify the printer. 8. From the Manufacturer list, select the required option. 9. From the Printer Driver List list, select the required option. The Printer Driver box is displayed. 10. From the Port list, select the required port. 11. Select the required Shared type. 12. Select the required Schedule Type. 13. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
14. From the table, select the check box against the required device. 15. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure Date and Time Settings
Under Date and Time configuration, you can set the date and time, the time zone, and also the time server. These settings can then be applied to one device or to all the devices in a group.
Creating a Task to Configure the Date and Time
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed.
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3. Expand the right menu. 4. Click Windows. 5. Click System Settings, then click Date and Time, and then click Date & Time Setup.
6. In the Set Date box, enter the required date. 7. In the Set Time box, enter the required time. 8. Select the required Schedule Type. 9. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Time Zone
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click System Settings, then click Date and Time, and then click Date & Time Setup.
6. Click Time Zone.
7. From the Time Zone list, select the required option. 8. Select the required Schedule Type. 9. Under Apply To, select any one of the following: Computer – enables you to select a device and implement the settings Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Set the Time Server
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click System Settings, then click Date and Time, and then click Date & Time Setup.
6. Click Time Server.
7. From the Time Server list, select the required option. 8. Select the required Schedule Type. 9. Under Apply To, select any one of the following: Computer – enables you to select a device and implement the settings Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Set the Date and Time Format
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click System Settings, then click Date and Time, and then click Date & Time Format.
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6. In the Date section a. From the Short Date Format list, select the required option. b. From the Date Separator list, select the required option. c. From the Long Date Format list, select the required option. 7. In the Time section a. From the Time Format list, select the required option. 8. Select the required Schedule Type. 9. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure RAM and Disk Settings
You can configure the drive size settings. These settings can then be applied to one device or to all the devices in a group.
To configure RAM and disk settings
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu.
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4. Click Windows. 5. Click System Settings, then click Memory Management, and then click RAM Disk Settings.
6. In the Drive Size box, enter the required value. 7. To restart the machine, select the Reboot check box. 8. Select the required Schedule Type. 9. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure User Interface Settings
You can configure user interface settings, such as the wallpaper, screen saver, and the taskbar. These settings can then be applied to one device or to all the devices in a group.
Creating a Task to Configure the Wallpaper
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu.
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4. Click Windows. 5. Click User Settings, then click User Interface Settings, and then click Wallpaper Settings.
6. In the Source list a. To set the wallpaper from a file uploaded in the repository from the configuration view, select Repository. b. To set the wallpaper from a file currently on the local file system, select Local File System. c. To upload new file to set the wallpaper, select New Upload. 7. In the Path box, enter the required path for the wallpaper. 8. From the Picture Position list, select the required option. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Screen Saver
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click User Settings, then click User Interface Settings, and then click Screen Saver Settings.
6. From the Screen Saver list, select the required option. 7. In the Wait box, enter the required time. 8. To enable password protection when the screen is activated, select the On resume, password protected check box. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Taskbar
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click User Settings, then click User Interface Settings, and then click Taskbar Properties.
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6. Select any one of the following options: a. Lock The Taskbar – disables the movement of the taskbar b. Auto-hide the Taskbar – displays the taskbar only when the mouse is hovered in the taskbar area c. Keep the taskbar on the top of other windows – ensures that the taskbar is visible when there are multiple open windows d. Group similar taskbar buttons – combines instances of similar applications. For example, four windows of Microsoft Word will be combined into one. e. Show Quick Launch – displays the Quick Launch toolbar 7. Select the required Schedule Type. 8. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the properties b. Group – enables you to implement the properties to all devices in a group
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
9. From the table, select the check box against the required device. 10. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Add a User
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Administration, then click User Management, and then click Add User.
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6. In the User Name box, enter the name for the user account. 7. In the Password box, enter the password for the user account. 8. In the Confirm Password box, retype the password for the user account. 9. In the Full Name box, enter the complete name of the user. 10. In the Description box, enter the required narration. 11. From the Member Of list, select the required group. 12. To restrict the user from changing the password, select the User cannot change password check box. 13. To ensure that the password does not become invalid after an interval, select the Password never expires check box. 14. To restrict the user from accessing the device, select the Disable User check box. 15. Select the required Schedule Type. 16. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the user account b. Group – enables you to implement the user account to all devices in a group
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
17. From the table, select the check box against the required device. 18. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Back up the Registry
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click Administration, then click Performance Management, and then click Registry Backup Restore.
6. In the Backup Path box, enter the full path for the backup file. 7. In the Backup Name box, enter a name to identify the backup file. 8. Select the required Schedule Type.
To reset the information, click Clear.
9. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the registry backup b. Group – enables you to implement the registry backup to all devices in a group
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
10. From the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Startup List
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Administration, then click Performance Management, and then click Startup Application List.
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6. In the Application Path box, enter the full path of the application. 7. In the Application Name box, enter a name to identify the application.
To reset the information, click Clear.
8. To execute the application at system startup, select the Enabled check box. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the startup list b. Group – enables you to implement the startup list to all devices in a group
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure Write Filter Operations
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Security, then click File System, and then click Write Filter Operations.
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6. From the Write Filter Setting list, select the required option. 7. To notify the device user about the change, select the Alter User check box. 8. From the Message Type list, select the required message. 9. From the MessageImportant list, select the required option. 10. In the Title box, enter the required heading for the message. 11. In the Message box, enter the required content for the message. 12. From the Display Time list, select the required option. 13. Select the required Schedule Type. 14. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the write filter settings b. Group – enables you to implement the write filter settings to all devices in a group
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
15. From the table, select the check box against the required device. 16. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure Network Proxy Settings
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Security, then click Network, and then click Proxy Settings.
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6. In the Proxy Settings section a. To enable the proxy server, select the Use a proxy server for your LAN check box. The options in the Servers and Exceptions sections are enabled. b. To override the proxy server settings, select the Bypass proxy server for local addresses check box. 7. In the Servers section a. In the HTTP box i. Enter the IP Address of the HTTP server under Proxy address to use. ii. Enter the required port number under Port. b. In the Secure box i. Enter the IP Address of the security server under Proxy address to use. ii. Enter the required port number under Port. c. In the FTP box i. Enter the IP Address of the FTP server under Proxy address to use. ii. Enter the required port number under Port.
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d. In the Gopher box i. Enter the IP Address of the Gopher server under Proxy address to use. ii. Enter the required port number under Port. e. In the Socks box i. Enter the IP Address of the Socks server under Proxy address to use. ii. Enter the required port number under Port. f. To use the same proxy server configuration for all the protocols, select the Use the same proxy server for all protocols check box. 8. In the Exceptions section, enter the IP Addresses separated by semicolons to override proxy settings for these IP Addresses. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the write filter settings b. Group – enables you to implement the write filter settings to all devices in a group
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure the Port Settings
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Security, then click System, and then click Port Settings.
6. To configure port settings for the CD/DVD drive, select the Enable CD/DVD check box. 7. To configure settings for the USB port, select the Enable USB Port check box. The following options are enabled: USB Mass Storage USB Write Protect
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8. To configure port settings for USB mass storage, select the USB Mass Storage check box. 9. To configure write protect settings for a USB drive, select the USB Write Protect check box. 10. To enable the serial port, select the Enable Serial Port check box. 11. To enable the parallel port, select the Enable Parallel Port check box. 12. To enable the firewall, select the Enable Firewall check box. 13. Select the required Schedule Type. 14. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the proxy settings b. Group – enables you to implement the proxy settings to all devices in a group
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
15. From the table, select the check box against the required device. 16. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Deploy the Certificate
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Security, then click System, and then click Deploy Certificate.
6. From the Source list, select the required option. 7. From the Connection Name list, select the required option. 8. From the File list, select the required option. 9. From the Certificate Type list, select the required option. 10. In the Store Name box, enter the required name. 11. Select the required Schedule Type. 12. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the write filter settings
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b. Group – enables you to implement the write filter settings to all devices in a group
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
13. From the table, select the check box against the required device. 14. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure Connections
Creating a Task to Configure a RDP Connection
1. In the devices tree, click the required group.
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2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Connection Management, then click Connections, and then click RDP.
6. In the Connection Name box, enter a name for the connection. 7. In the Connection section a. In the IP/Host Name box, enter the host name or the IP address. b. In the Port box, enter the required port number. c. To authenticate the details, select the Always ask for credential check box. d. To configure the connection to start automatically, select the Automatic start check box. 8. In the Logon Settings section a. To enable automatic login, select the Automatic logon check box. The User Name, Password, and Domain fields are enabled. b. Enter the required credentials. 9. Click Display.
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From the Choose the size of your remote desktop list, select the required resolution.
a. To use the entire screen for the remote desktop operation, select the FullScreen check box. b. From the Colors list, select the required option. c. To view the connection bar during full screen operation, select the Display the connection bar when in full screen mode check box.
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10. Click Local Resources.
a. From the Remote Computer Sound list, select the required option. b. In the Keyboard section, select the required option. c. From the Local Devices and Resources section, select the required options. 11. Click Programs.
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a. In the Start a program section i. To start an application after a connection is established, select the Start the following program on connection check box. The Program path and file name box is enabled. ii. In the Program path and file name box, enter the location of the application or program. 12. Click Experience.
a. In the Performance section i. From the Choose your connection speed to optimize performance list, select the required speed. ii. Under Allow the following, select the required options. b. In the Reconnect section, select the Reconnect if connection is dropped check box. 13. Click Advanced.
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a. In the Server Authentication section, select the required authentication from the Authentication options list. b. In the Connect From Anywhere section, select the required option. 14. Select the required Schedule Type.
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15. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
16. From the table, select the check box against the required device. 17. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure a Citrix Receiver Connection
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click Connection Management, then click Connections, and then click Citrix Receiver.
6. In the Connection Name box, enter a name for the connection. 7. In the Configuration URL box, enter the required URL. 8. In the Description box, enter the required explanation. 9. From the Type list, select the required option. 10. Select the required Schedule Type. 11. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
12. From the table, select the check box against the required device. 13. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure a Connection for Internet Explorer
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Connection Management, then click Connections, and then click Internet Explorer Browser.
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6. In the Connection Name box, enter a name for the connection. 7. In the Configuration URL box, enter the required link. 8. To enable kiosk mode, select the Kiosk Mode check box. 9. To create a shortcut of the connection on the desktop, select the Create Shortcut On Desktop check box. 10. To create a shortcut of the connection in the Start menu, select the Create Shortcut In Startmenu check box. 11. To automatically connect and start the connection, select the Autostart Connection check box. 12. Select the required Schedule Type. 13. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
14. From the table, select the check box against the required device. 15. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure Execution of a File
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Connection Management, then click Connections, and then click Custom Executable.
6. In the Connection Name box, enter a name for the connection. 7. In the Path box, enter the path of the executable file. 8. To create a shortcut of the connection on the desktop, select the Create Shortcut On Desktop check box. 9. To create a shortcut of the connection in the Start menu, select the Create Shortcut In Startmenu check box. 10. To automatically connect and start the connection, select the Autostart Connection check box. 11. In the Arguments box, enter the required information.
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12. Select the required Schedule Type. 13. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
14. From the table, select the check box against the required device. 15. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Create a VMWare View
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu.
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4. Click Windows. 5. Click Connection Management, then click Connections, and then click VMWare View.
6. In the Connection Name box, enter a name for the connection. 7. In the Host Name box, enter the name of the device where the connection will be configured. 8. In the Login box, enter the user name. 9. In the Password box, enter the password. 10. In the Domain box, enter the domain name to which the host belongs. 11. From the VMW Property list, select the required option. 12. To create a shortcut of the connection on the desktop, select the Create Shortcut On Desktop check box. 13. To create a shortcut of the connection in the Start menu, select the Create Shortcut In Startmenu check box. 14. To automatically connect and start the connection, select the Autostart Connection check box.
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15. Select the required Schedule Type. 16. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
17. From the table, select the check box against the required device. 18. Click Apply. The Request for settings update processed message is displayed.
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Creating Remote Management Tasks
Creating a Task to Shutdown the System
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Shutdown.
6. To send a notification about the shutdown, select the Warn User check box. All the options are enabled. 7. From the Message Type list, select the required message. 8. From the Importance list, select the required option. 9. In the Title box, enter the required heading for the message. 10. In the Message box, enter the required content for the message. 11. From the Display Time list, select the required option. 12. Select the required Schedule Type.
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13. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
14. From the table, select the check box against the required device. 15. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Restart the System
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Restart.
6. To send a notification about the restart, select the Warn User check box. All the options are enabled. 7. From the Message Type list, select the required message. 8. From the Importance list, select the required option. 9. In the Title box, enter the required heading for the message. 10. In the Message box, enter the required content for the message. 11. From the Display Time list, select the required option. 12. Select the required Schedule Type.
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13. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
14. From the table, select the check box against the required device. 15. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Synchronize the Inventory
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu.
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4. Click Windows. 5. Click Remote Control Tools and then click Synchronise Inventory.
6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Disable a Client
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Disable Client.
6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Send a Message to the Client
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click Remote Control Tools and then click Send Message To Client.
6. From the Message Type list, select the required message. 7. From the Importance list, select the required option. 8. In the Title box, enter the required heading for the message. 9. In the Message box, enter the required content for the message. 10. From the Display Time list, select the required option. 11. Select the required Schedule Type. 12. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
13. From the table, select the check box against the required device. 14. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Remove a Client from the Server
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Remove Client From Server.
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6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device.
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9. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Wake up the Client using LAN
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Wake On LAN.
6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Service Mode
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Service Mode.
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6. In the Service Mode section, select the required option. 7. Select the required Schedule Type. 8. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
9. From the table, select the check box against the required device. 10. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Log Off the Device
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Remote Control Tools and then click Log Off.
6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Lock a Device
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows.
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5. Click Remote Control Tools and then click Lock Computer.
6. Select the required Schedule Type. 7. Under Assign To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
8. From the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
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Creating Tasks to Upgrade Software
Creating a Task to Install an Application
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Upgrade Management, then click Software Upgrade Management, and then click Application Command.
6. In the Application Path box, enter the location of the executable file. 7. In the Parameters box, enter the required parameter. 8. To notify the user about the execution, select the Warn User check box. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings
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b. Group – enables you to implement the settings to all devices in a group on the devices tree
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Launch Application Settings applied successfully message is displayed.
Creating a Task to Execute a Command
1. In the devices tree, click the required group.
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Windows. 5. Click Upgrade Management, then click Software Upgrade Management, and then click Application Command.
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6. Click Command.
7. In the Command box, enter the full path of the command. 8. From the Timeout list, select the required option. 9. Select the required Schedule Type. 10. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
11. From the table, select the check box against the required device. 12. Click Apply. The Launch Command Settings applied successfully message is displayed.
Monitoring Tasks
Fusion enables you to record and archive the tasks that have been performed as a part of the management process. You can also examine the tasks on a granular basis when required to indicate why tasks may have failed.
As the name suggests, the Task Manageris used to monitor the status of the executed tasks.It displays the task name, the user id through which it is executed,the duration for the completion of settings, and the reason if any setting fails.
To monitor a task
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1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Windows. 4. Click Task Management and click Task Monitoring Activity.
To view the list of automatic tasks, select the Show Automatic Task check box.
Using the Task Manager
The Task Manager displays all the settings that are assignedthe Schedule Type as Execute Later. You can apply multiple settings to multiple devicesinstantly by selecting the Schedule Type as Execute Later. You can also view the list of tasks that are pending execution and execute the pending tasks.
ViewingPending Tasks
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Windows. 4. Click Task Management and click Task Manager.
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Executing Pending Tasks
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Windows. 4. Click Task Management and click Task Manager.
5. In the Task Name box, enter the name of the task.
The task name must be the same as the function name.
6. Select the required Schedule Type.
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7. Click Apply. The Request for settings update processed message is displayed.
Using the Template Manager
Creating a Template
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Windows. 4. Click Task Management and click Task Manager.
5. In the Task Name box, enter the name of the task.
The task name must be the same as the function name.
6. Select the Save as Template check box. The Apply button changes to Save Template.
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7. Select the required Schedule Type. 8. Click Save Template. The Information saved successfully message is displayed.
Applying a Template
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Windows. 4. Click Task Management and click Template Manager.
5. Select the required template. 6. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group on the devices tree
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
You can select individual devices under a group if you do not want the setting to apply to all the devices in the group.
7. From the table, select the check box against the required device. 8. In the Task Name box, enter the name of the template. 9. Click Apply. The Request for settings update processed message is displayed.
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Working with the Task Manager in Linux
Task Manager is used to create, track, and maintain tasks performed as a part of the management process. It is also used to examine the tasks on a granular basis when required to indicate why tasks may have failed or otherwise.
It displays the status of settings applied on a client as well as any activity executed on the server. Settings applied on a device are reflected on task activity with the status as ‘ Pending’ and the status changes to ‘In Process’ when the server sends settings to client.
The last status shows as ‘Completed' or 'Unsuccessful ‘if the settings are applied successfully or not on the client machine. The schedules that are pending can be deleted through this option.
Creating a Task
Fusion provides the ability to create, save, and deploy a task for execution.
IMPORTANT – It is extremely important that any task you are going to deploy is first planned, created and then tested on a test device prior to deployment.
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Creating a Task to Configure a Keyboard
You can configure a wide range of settings for the keyboard, such as the layout, character repeat delay, and repeat rate. These settings can then be applied to a device or to an entire group of devices.
To configure a keyboard
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click System Settings, then click Peripheral Settings, and then click Keyboard Settings.
5. In the Keyboard Settings section. a. In the Keyboard Layout list, select the required option. b. Move the Keyboard Delay slider to the required position. c. In the Keyboard Varient list, select the required option.
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d. Move the Character Repeat Rate slider to the required position. e. In the Model list, select the required option. 6. In the Advanced section, select the required check boxes to apply advanced keyboard settings. 7. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. Click Save and execute the task later.Under Apply To, select any one of the following: c. Computer – enables you to apply the settings to one or more devices d. Group – enables you to apply settings to one or more device groups
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
8. In the table, select the check box against the required device.
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9. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Display
You can define the resolution, rotation angle, refresh rate, and the color depth for a monitor attached to a device on the network. In addition, you can also select the display driver to be installed on the device.
1. To configure display settings
2. From the toolbar, click . The Task Management page is displayed. 3. Expand the right menu. 4. Click Linux. 5. Click System Settings, then click Peripheral Settings, and then click Display Settings.
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6. In the Monitor Settings section a. In the Resolution list, select the required resolution. b. In the Rotation list, select the required option. c. In the Refresh Rate list, select the required option. 7. In the Advanced section a. In the Driver list, select the required driver to install. b. In the Color Depth list, select the required option. 8. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. 9. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices b. Group – enables you to apply settings to one or more device groups
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
11. In the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Tasks to Configure Serial Port Settings
You can configure the serial port settings to attach almost any type of serial device such as mouse or printer to the client device.
In Serial Port Settings you can configure different settings for different types of ports. To configure the settings, you must first select a port type, for example COM1, COM2, COM3 or
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COM4.You have to then configure other settings such as Baud Rate, Flow Control, and Char. Length.
To configure the settings
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click System Settings, then click Peripheral Settings, and then click Serial Port Settings.
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5. In Select Port, select the port to configure. 6. In Baud Rate select the required rate. Baud rate defines how fast data is sent over a serial line. It's usually expressed in units of bit-per second (bps). 7. In Flow Control, select the type of flow control. 8. In Char Length, select the number of data bits in a character. 9. In Parity, to identify errors in transmission, select None, or the Odd or Even method.
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10. To create a virtual serial port to redirect data to the remote device, select the Enable TCP Redirection check box. 11. To use the default Baud Rate 9600, select the Use Cisco IOS Baud Rate check box. 12. In Transfer Mode, select the mode to transfer data. 13. In Port, enter the port number. 14. In Timeout (in sec), enter the number seconds after which a time-out occurs. 15. Select the required Schedule Type. To execute the task immediately, select Execute Now. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 16. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. Group – enables you to apply settings to one or more device groups. 17. In the table, select the check box against the required device. 18. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Add a Printer
Fusion enables you to add a local as well as a shared printer to a device on the network. You can add these printers on a serial, parallel, Net Jet Direct, Net Samba, Net IPP or a USB port.
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To add a printer
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click System Settings, then click Printer Settings, and then click Printers.
4. In Printer Name, enter a name for the printer. 5. In the Mechanism Type list, select the required printer type. 6. In the General Settings section 7. In the Port Type list, select the required port. 8. To provide the driver, select the Provide Driver Name check box.
If you select the Provide Driver Name check box, you cannot access the Driver Settings section.
9. The Driver Name box is enabled. 10. In Driver Name, enter the name of the driver. 11. To install the default printer driver, select the Raw Input check box. 12. Click Driver Settings.
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a. In the Vendor list, select the manufacturer. In the Model list, select the model number. To provide a PostScript Printer Description file, select the Provide PPD File check box.
10. In the Source list, select the Repository or New Upload option. To use the Repository option, you must first upload a PPD file in the repository. You can then use the file to add a printer to the client device.
For information about uploading a file into the repository , see “Uploading a File” in “Configuring Universal Fusion Device Manager”.
To upload a driver from your PC, select the New Upload option. If you select the Repository option, In the Connection Name list, select the required connection.
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In File list, select the PPD file. If you select the New Upload option In the Connection Name list, select the required connection
To select the file to upload, click . Click Upload. 14. In the Connection Name list, select the connection to upload the PPD file to the client device. In the File list, select the required PPD file. 15. Click Mapping Settings.
16. To configure the printer for Citrix, select the Map in ICA check box. 17. To set the printer as the default, select the Set Printer as Default check box. 18. To configure the printer to be used in RDP, select the Map in RDP check box. 19. To share the printer through an SMB server, select the Share via SMB check box. 20. Click Advance Settings.
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21. Enter the required advance setting values. 22. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. c. If you select Execute Later, the Save button is displayed. d. Click Save and execute the task later. 23. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
24. In the table, select the check box against the required device. 25. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure Date and Time Settings
Under Date and Time configuration, you can set the date and time, the time zone, and also the time server. These settings can then be applied to one device or to all the devices in a group.
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Creating a Task to Configure the Date and Time
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click System Settings, then click Date and Time, and then click Date and Time.
In Set Date, enter the required date. In Set Time, enter the required time. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. i. If you select Execute Later, the Save button is displayed. ii. Click Save and execute the task later. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
1. In the table, select the check box against the required device. 2. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure the Time Zone
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click System Settings, then click Date and Time, and then click Date and Time.
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5. Click Time Zone.
6. In the Continent list, select the required continent. 7. In the Region list, select the required city. 8. To configure the clock to synchronize with the daylight saving, select the Automatically adjust clock for Daylight Saving Time check box. 9. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. To execute the task later, select Execute Later. i. If you select Execute Later, the Save button is displayed. ii. Click Save and execute the task later. 10. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
11. In the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Set the Time Server
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click System Settings, then click Date and Time, and then click Date and Time.
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5. Click Time Server.
6. Select the NTP through DHCP Server or NTP Timeserver option.
To enable NTP through the DHCP server, in Network Setting, in Ethernet Setup, in the Mode list, you need to select the DHCP option.
a. If you select NTP through DHCP Server, in the drop-down list, select the required server. If you select NTP Timeserver, in the text box, enter the NTP server address. 7. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. To execute the task later, select Execute Later. i. If you select Execute Later, the Save button is displayed. ii. Click Save and execute the task later. 8. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
9. In the table, select the check box against the required device. 10. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure User Settings
You can configure user interface settings, such as background settings, and apply these settings to one device or to all the devices in a group.
Creating a Task to Configure Background Settings
You can change the background settings, such as color and style for a network device.
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To configure the background
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click User Settings, then click User Interface Settings, and then click Background.
5. In the Source list, select the Repository, Local File System or New Upload options. If you select Repository, you need to first upload a JPG file into the repository.
For information about uploading a file into the repository , see “Uploading a File” in “Configuring Universal Fusion Device Manager”.
In the Connection Name, File, Color and Style lists, select the required details. If you select Local File System, you can use a file on the client device to set the background. i. In Path, enter the file path. ii. In the Color and Style lists, select the required details. If you select New Upload, you can upload and JPG file from your PC to set the background. i. In Connection Name, select the required connection.
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ii. To choose the file to upload, click . iii. Click Upload. iv. In the Color and Style lists, select the required details. 6. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. i. If you select Execute Later, the Save button is displayed. ii. Click Save and execute the task later. 7. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. Group – enables you to apply settings to one or more device groups. 8. In the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
Creating Tasks to Configure Administrative Settings
Creating a Task to Configure Storage Settings
You can mount storages such as SMB and NFS, and devices such as USB and CD ROM in Fusion.
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Creating a Task to Configure SMB Storage Settings
Using the SMB protocol you can add, edit, delete, mount and unmount shared storage drives over the network.
To configure SMB storage settings
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click Storage.
5. By default, the Enable SMB Drive check box is selected to enable you to mount the SMB drive. If you do not want to mount the drive, clear the check box. 6. In SMB Settings, enter the required details. 7. To map the SMB share as read-only, select the ReadOnly check box.
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8. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 9. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 10. In the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure NFS Storage Settings
Using the NFS protocol, you can add, edit, delete, mount and unmount shared storage drives over the network.
To configure NFS storage settings
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Storage.
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5. In the menu on the left, click NFS.
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6. By default, the Enable NFS Drive check box is selected to enable you to mount the NFS drive. If you do not want to mount the drive, clear the check box. 7. In NFS Settings, enter the required details. 8. To map the NFS share as read-only, select the ReadOnly check box. 9. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 11. In the table, select the check box against the required device. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure USB Storage Settings
You can mount and unmount USB devices in Fusion.
To configure USB settings
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1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Storage.
5. In the menu on the left, click USB.
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6. Select the Enable USB check box. 7. Select Mount Drives Readonly check box if required.
To access USB data using the Run command in Windows, select the Share Drives via SMB checkbox.
To access USB data using the Run command, in the Windows Run line, enter the input IP address or host name of the client device.
8. In the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure CD ROM Storage Settings
You can mount and unmount CD-ROM devices in Fusion.
To configure CD ROM settings
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Storage.
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5. In the menu on the left, click CDROM.
6. Select the Enable CD ROM check box. 7. To access CD ROM data using the Run command in Windows, select Share Drives via SMB.
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To access CD ROM data using the Run command, in the Windows Run line, , enter the input IP address or host name of the client device.
8. In the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed
Creating a Task to Configure the USB Device Manager
You can set rules and subrules to allow or prohibit use of USB devices on the client. You can also set subrules for specific devices or device classes.
To configure the device manager settings
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
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5. In Default Rule, select Allow All or Deny All. If you select Allow All as default rule, then both, added class and device rules, will be denied.
6. In Class Rule, select the class rule(s) to apply. 7. Click Device Rule.
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8. Select the device rule(s) to apply. 9. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 11. In the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Add a Class Rule
Prerequisites:
To set class rules, you must know the classes and subclasses—for example video, audio, mass storage and printer— the USB devices are classified into.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
5. Click New.
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6. In Add Class Rule, enter the required class details. By default, the class name is the same as the class ID. You can change the name if required.
If you have selected Allow All as default rule, then, added class rules, will be denied.
7. Click OK. The class rule is displayed in the table.
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8. In the table, select the class rule added. 9. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 11. In the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Edit a Class Rule
Once the class rule settings are implemented, the rule is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied rule in the table.
Therefore, you can only modify a class rule before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
In the class rules table, select the rule to edit.
5. Click Edit.
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6. In Add Class Rule, change the class rule details as required. 7. Click OK. The modified class rule is displayed in the table.
Creating a Task to Delete a Class Rule
Once the class rule settings are implemented, the rule is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied rule in the table.
Therefore, you can only delete a class rule before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
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5. In the class rules table, select the rule to delete. 6. Click Delete. The prompt to confirm deletion of rule is displayed.
7. Click OK. The Class Rule(s) Deleted Successfully message is displayed.
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Creating a Task to Add a Device Rule
Prerequisites:
To set device rules, you must know the manufacturer and product description, or Vendor and Product ID of the USB devices.
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click USB Device Manager.
5. In the menu on the left of the USB Device Manager pane, click Device Rule. 6. Click New.
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7. In Add Device Rule, enter the required device details. By default, the device name is the same as the vendor ID. You can change the device name if required.
If you have selected Allow All as default rule, then, added device rules, will be denied.
8. Click OK. The device rule is displayed in the device rules table.
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9. In the table, select the device rule added. 10. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 11. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group 12. In the table, select the check box against the required device. 13. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Edit a Device Rule
Once the device rule settings are implemented, the rule is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied rule in the table.
Therefore, you can only edit a device rule before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click USB Device Manager.
5. In Device Rule, in the table, select the rule to edit. 6. Click Edit.
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7. Change the device rule details as required. 8. Click OK. The modified device rule is displayed in the table.
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Creating a Task to Delete a Device Rule
Once the class rule settings are implemented, the rule is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied rule in the table.
Therefore, you can only delete a class rule before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click USB Device Manager.
5. In Device Rule, in the table, select the rule to delete. 6. Click Delete. The prompt to confirm deletion of rule is displayed.
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7. Click OK. 8. The Device Rule(s) Deleted Successfully message is displayed.
Creating a Task to Configure Custom Device ID Settings
If the vendor and product ID of a USB device is not listed in the Vendor ID and Product ID lists in Device Rule, you can add these details to the lists.
Creating a Task to Add a Device ID
To create custom device IDs you must know the vendor ID and description, or the product ID and description.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
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5. In Device Rule, click Custom Device ID’s.
6. In Custom USB ID's, click New.
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7. Enter vendor and product details for the USB device. 8. Click OK. The vendor and product ID is displayed in the Custom USB ID’s table.
In the table, select the custom USD ID added. 9. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following:
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a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 11. In the table, select the check box against the required device. 12. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Edit a Device ID
Once the custom device ID settings are implemented, the ID is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied ID in the Custom USB ID’s table.
Therefore, you can only edit an ID before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click USB Device Manager.
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5. In Device Rule, click Custom Device ID’s 6. In Custom USB ID’s, select the ID to edit.
7. Click Edit.
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8. Change vendor and product details as required. 9. Click OK. The modified vendor and product ID details are displayed in the Custom USB ID’s table.
Creating a Task to Delete a Device ID
Once the custom device ID settings are implemented, the ID is removed from the table. If you once again access the USB Device Manager feature, you can no longer view the applied ID in the Custom USB ID’s table.
Therefore, you can only delete an ID before you apply it to a device or group of devices.
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux.
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4. Click Administration, and then click USB Device Manager.
5. In Device Rule, click Custom Device ID’s
6. In the Custom USB ID’s table, select the ID to delete. The prompt to confirm deletion of the ID is displayed.
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7. Click OK.
Creating a Task to Configure Custom Scripts
Creating a Task to Add a Script
You can execute custom scripts at various locations during start or after boot up of a client device.
You can write the script to execute it at a specific location such as the following:
Post Application Exit. Logout Reboot Shutdown Post Networking Post Connection Exit Pre Launching Connection Pre Launching Application Post login Pre X Pre Networking
To add a script
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Custom Scripts.
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5. In the Location list, select required location. 6. In Script, enter the script or comments. 7. Select the required Schedule Type. a. To execute the task immediately, select Execute Now b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 8. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group 9. In the table, select the check box against the required device. 10. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure Environment Variables
Each process in a Linux system possesses its own, separate set of environment variables.
When a process is created, by default, it inherits an environment which is a duplicate of its parent process. Only explicit changes made by the parent when it creates the child are not inherited by the child.
Creating a Task to Add an Environment Variable
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Custom Scripts.
5. In Environment Variables, in Variable, enter a name for the variable. 6. To add a dynamic variable in the script, in Value, enter a value for the variable. 7. Click Add. The variable is displayed in the table.
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Creating a Task to Delete an Environment Variable
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Administration, and then click Custom Scripts.
In the table, select the variable to delete. Click Remove.
Creating a Task to Apply an Environment Variable
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click Custom Scripts.
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5. In Environmental Variables, select the required variable. 6. Select the required Schedule Type.
Changes made to custom scripts will be effective after logging off from the client device.
7. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 8. In the table, select the check box against the required device. 9. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure the Certificate Manager
Creating a Task to Add a Certificate
You can add certificates for websites and web applications in Fusion.
To add a certificate
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. Click Administration, and then click Certificate Manager.
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In Import Key/Certificate, select the Enter URL or Select File option. If you choose Enter URL Enter the URL in the text box. Select the required Schedule Type. . To execute the task immediately, select Execute Now. a. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 6. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 7. In the table, select the check box against the required device.
8. Click Import. The Request for settings update processed message is displayed.
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If you choose Select File. a. In the Source list, select the Repository or New Upload option. If you select the Repository option i. In the Connection Name list, select the required connection. ii. In File list, select the required file. If you select the New Upload option iii. In the Connection Name list, select the required connection
iv. To select the file to upload, click . v. Click Upload. b. Select the required Schedule Type. c. To execute the task immediately, select Execute Now. d. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 9. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group 10. In the table, select the check box against the required device. 11. Click Import. The Request for settings update processed message is displayed.
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Creating a Task to Add a Key
1. From the toolbar, click . The Task Management page is displayed. Expand the right menu. Click Linux. 4. Click Administration, and then click Certificate Manager.
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In Keys, in Import Key/Certificate, select the Enter URL or Select File option. If you choose Enter URL, in the text box, enter the URL. 6. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group 7. In the table, select the check box against the required device. 8. Click Import. The Request for settings update processed message is displayed
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If you choose Select File, in the Source list, select the Repository or New Upload option. If you select the Repository option i. In the Connection Name list, select the required connection. ii. In File list, select the required file. If you select the New Upload option i. In the Connection Name list, select the required connection
ii. To select the file to upload, click . iii. Click Upload. Select the required Schedule Type. . To execute the task immediately, select Execute Now. a. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 10. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups. 11. In the table, select the check box against the required device. a. Click Import. The Request for settings update processed message is displayed.
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Creating Tasks to Configure Connections
Creating a Task to Configure a RDP Connection
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click RDP.
5. In Connection Name, enter a name for the connection. 6. In the General section a. In Server, enter the Server IP. b. In Port, enter the required port number. c. In User Name, Password, and Domain, enters the required credentials. d. For a single sign on to access all devices in the connection, select the Single Sign on check box e. To enable the smart card reader, select the Enable Smart Card check box. 7. Click Display.
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Enter the backing store, color depth and resolution settings. 8. Click Local Resources.
Select the required sound, keyboard and key binding’s settings. 9. Click Drive.
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Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
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10. Click Printer.
11. In the Enable printer mapping list, select the required option. When printer mapping is enabled, the connected printer is redirected in the RDP session. For example, in the Enable printer mapping list, if you select Use Global, the connected printer is redirected in the Global RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, in the Enable printer mapping list select the Disable option. 12. Click Ports.
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Enter the required port mapping information.
The COM port check boxes are enabled when the Enable option is selected in the Enable COM port mapping list.
13. Click Programs.
a. In the Start the following program on connection list, select the required option.
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The Program path and file name and Start in the following folder boxes are enabled when the Enable option is selected in the Start the following program on connection list. b. In the Seamless RDP mode list, select the required option. The Use default path and Custom path options are enabled when the Enable option is selected in the Seamless RDP mode list.
When you connect to the RDP session after configuring this global setting, only the application you specified will open and it is the default application.
14. Click Experience
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 15. Click Others.
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To configure miscellaneous features of the RDP protocol, select the required details. 16. Click Misc.
a. Select the Add Connection On Desktop and Add Connection to Start Menu check boxes if required. b. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box. i. In Auto Start Delay select the number of seconds as required. ii. In the Connection Ending Option list, select the None, Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option. 17. Select the required Schedule Type.
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a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 18. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
19. In the table, select the check box against the required device. 20. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure a PN Agent Connection
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click PN Agent.
5. In Connection Name, enter a name for the connection 6. In the Login section a. In Server, enter the server IP. b. Enter the Port, User Name, Password and Domain details. c. To connect to the store browse server, select the Store Browse check box.
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When you select the Store Browse feature you can connect to the Citrix storefront server and access publish applications from the Citrix Store.
Citrix Storefront enables you to create enterprise app stores that aggregate resources from XenDesktop, XenApp, XenMobile App Controller, and VDI-in-a- Box in one place. The stores you create provide your users with self-service access to their Windows desktops and applications, mobile applications, external software-as-aservice (SaaS) applications, and internal web applications through a single portal from all their devices.
You get a single place to manage the provisioning of corporate desktops and applications to your users.
d. In the Protocol list, select the required protocol. e. In Store Name, enter a name for the store. f. To view a list of published applications , select the List Subscribed Applications check box. The list displays in the control center of the client device, once it’s connected. g. In Launch Application, enter the name of the application to launch on the client device. h. To view icons of published applications on the device screen, select the Display Apps on Desktop check box. i. For a single sign on to access all devices in the connection, select the Single Sign On check box. 7. Click Misc.
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a. Select the Add Connection On Desktop and Add Connection to Start Menu check boxes if required.. b. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box. i. In Auto Start Delay select the number of seconds as required. ii. In the Connection Ending Option list, select the None, Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option. 8. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 9. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
10. In the table, select the check box against the required device. 11. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Configure a Free RDP Connection
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click Free RDP.
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5. In Connection Name, enter a name for the connection. 6. In the General section a. In Server, enter the Server IP. b. In Port, enter the required port number. c. In User Name, Password, and Domain, enter the required credentials. d. To enable the Remote FX feature, select the RemoteRFX check box. 7. Click Remote Gateway.
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a. To connect to network devices with the FreeRDP protocol, select the Remote Gateway check box. b. The Server, User name, Password and Domain boxes are enabled. c. Enter the required server, user name, and password and domain details. d. To increase concurrent user capacity and reliability of applications, select the Load Balancing check box. e. In Broker IP, enter the broker IP details. 8. Click Display.
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Select the resolution, color depth and dual display settings for the device. 9. Click Local Resources.
Select the required sound, keyboard, key bindings and mouse settings. 10. Click Drive.
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a. To enable driver mapping, select the Enable Driver Mapping check box. b. Select the required disk mapping characters.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
11. Click Printer.
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To use a printer, select the Enable printer mapping check box. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box.
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12. Click Experience.
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 13. Click Others.
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To configure miscellaneous features of the RDP protocol, select the required details. 14. Click Misc.
Select the Add Connection On Desktop and Add Connection to Start Menu check boxes if required. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box.
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i. In Auto Start Delay select the number of seconds as required. ii. In the Connection Ending Option list, select the None,Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option. Select the required Schedule Type. b. To execute the task immediately, select Execute Now. c. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 15. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
16. In the table, select the check box against the required device. 17. Click Apply.
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Creating a Task to Configure an ICA Connection
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click ICA.
5. In Connection Name, enter the name to identify the connection. 6. In the Login section Enter the details to create a log in credentials for the connection. 7. Click Network.
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In the Network Protocol list, select the network protocol for the ICA server, and specify the working directory. If you select the network protocol SSL/TLS +HTTPS server location, the Secure Gateway Address and Port boxes are enabled. 8. Click Devices.
Configure the sound quality, audio input, drive mapping, data compression, and disk cache settings for the devices in the connection. 9. Click Screen Latency.
Select the required screen latency details.
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10. Click Firewall.
a. To enable the server to send an alternate address to the client device, select the Use alternate address for firewall connection check box. b. In the Proxy Type list, select the require proxy. c. Enter the Proxy Address, User Name, Port and Password details, if applicable. 11. Click Window.
Select the window color and size details.
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12. Click Reconnect.
Enter the required details to enable end user to access the ICA session lost due to low connectivity. 13. Click Misc.
Select the Add Connection On DeskTop and Add Connection to Start Menu check boxes if required.. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box. i. In Auto Start Delay select the number of seconds as required.
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ii. In the Connection Ending Option list, select the None,Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option. 14. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 15. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
16. In the table, select the check box against the required device. 17. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Configure a Browser Connection
1. From the toolbar, click The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click Browser.
5. In the General section: a. In the Webpage URL, enter the URL for the browser. b. In the Mode list, select the Normal, Kiosk or Superkiosk mode for the client device. If you select the Normal mode, the browser's the menu bar and the tool bar will display. If you select the Kiosk mode, only the browser tool bar will display. If you select the SuperKiosk mode, the browser will display in the full screen mode. The menu bar and toolbar will not display. c. In the Screen Size list, select the screen resolution. 6. Click Misc.
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a. Select the Add Connection On DeskTop and Add Connection to Start Menu check boxes if required. b. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box. i. In Auto Start Delay select the number of seconds as required. ii. In the Connection Ending Option list, select the None,Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option. Select the required Schedule Type. To execute the task immediately, select Execute Now. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. c. Click Save and execute the task later.Under Apply To, select any one of the following: d. Computer – enables you to apply the settings to one or more devices. e. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
7. In the table, select the check box against the required device. 8. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Create a VM View
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Connection Management, then click Connections, and then click VMView.
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5. In the Protocol list, select the required protocol. If you select the PCOIP protocol, the desktop is completely compressed and displayed on a zero client device over a standard IP network. 6. In Connection Name, enter a name for the connection. 7. In the General section a. In Server, enter the Server IP to connect to. b. In Port, enter the port number if applicable. c. In User name and Password, enter the required credentials. d. If you want to directly connect to a device, in Desktop Name enter the desktop name. e. To enable the SSL port desktop connectivity, select the Use SSL check box.
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8. Click Display.
To configure the display settings of the VM View client device, enter the required display resolution details. 9. Click Misc.
a. Select the Add Connection On DeskTop and Add Connection to Start Menu check boxes if required.. b. To enable the Auto Start Delay feature, select the Start Connection at Bootup check box. i. In Auto Start Delay select the number of seconds as required.
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ii. In the Connection Ending Option list, select the None,Reconnect or Shutdown option. iii. In the Connection fail over option list, select the None option.
To configure the subsequent Local Resources, Drive and Printer mapping, and Advance settings, in the Protocol list, you must select the RDP option.
10. Click Local Resources.
Select the required audio and keyboard settings. 11. Click Drive.
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Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage—SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
12. Click Printer.
To use a printer, in the Enable printer mapping list, select the Enable option. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, in the Enable printer mapping list, select the Disable option. 13. Click Experience.
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a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 14. Click Others.
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To configure miscellaneous features of the VM View connections, select the required details. 15. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 16. Click Save and execute the task later. 17. Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
18. In the table, select the check box against the required device. 19. ClickApply. The VMView Connection Settings applied successfully message is displayed.
Managing Global Settings
Global Settings enable you to manage RDP, ICA and Brower global settings.
Configuring RDP Global Settings
1. Expand the right menu.
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2. Click Connection Management, then click Global Settings, and then click RDP Global Settings.
3. In the Display section, enter the backing store, color depth and resolution settings. 4. Click Local Resources.
Select the required sound, keyboard and key binding’s settings.
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5. Click Drive Mapping.
Enter the required mapping details.
You can assign different characters for mapping different disks or assign a single character to map all disks.
Local storage— SMB, NFS, and Local USB— should be mounted using RDP protocol with different letters.
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6. Click Printer.
To use a printer, select the Enable printer mapping check box. When printer mapping is enabled, the connected printer is redirected in the RDP session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box. 7. Click Ports.
Enter the required port mapping information.
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8. Click Programs.
a. To start a particular application on connection, select the Start the following program on connection check box. The Program path and file name and Start in the following folder boxes are enabled when the Start the following program on connection check box is selected. b. In Program path and file name and Start in the following folder, enter the required details. c. To create a seamless RDP connection, select the Seamless RDPcheck box. The Use default path and Custom path options are enabled when the Seamless RDP mode check box is selected. d. If you select the Custom path option, enter details of the custom path.
When you connect to the RDP session after configuring this global setting, only the application you specified will open and it is the default application.
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9. Click Experience.
a. In the Choose connection speed list, select the required connection speed to optimize performance. b. To enable or disable features to improve performance, or the desktop appearance, select the applicable check boxes. 10. Click Others.
To configure miscellaneous of the RDP protocol, select the required details. 11. Select the required Schedule Type. a. To execute the task immediately, select Execute Now.
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b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 12. Click Save and execute the task later.Under Apply To, select any one of the following: 13. In the table, select the check box against the required device. 14. Click Apply. a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
The Request for settings update processed message is displayed.
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Configuring ICA Global Settings
Configuring Keyboard Preferences
1. Expand the right menu. 2. Click Connection Management, then click Global Settings, and then click ICA Global Settings.
3. In the Keyboard Settingssection, select the required keyboard settings. 4. Click Keyboard Shortcuts.
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Select the required keyboard shortcut details. 5. Click Window.
Select the global window color and size details. 6. Click Server Location.
Enter the default network protocol for the ICA server.
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7. Click Drive Mapping.
Enter the required drive mapping details.
Local storage (SMB, NFS, and Local USB) should be mounted in the ICA session with a single letter.
8. Click COM Ports.
a. Enter the COM Ports and Devices details. b. To add new entry, click . c. To delete an entry, click .
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9. Click Printer.
To use the printer, select the Enable Printer Mapping check box. When printer mapping is enabled, the connected printer is redirected in the ICA session. Applications running within the remote session can print to the printer attached to a device. If you do not want to redirect the connected printer, clear the Enable printer mapping check box. 10. Click Reconnect.
a. To enable a user to access an ICA session lost due to low connectivity, in the Auto Reconnect list, select Enable. b. Enter the required details for retrying the connection.
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11. Click Firewall.
Enter the required firewall settings for the ICA server. 12. Click Disk Cache.
Enter the disk cache details for the ICA server.
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13. Click Font.
In the Font Smoothing list, select the required font smoothing option. 14. Click Restore.
To restore ICA global settings, click Restore. 15. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later.
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If you select Execute Later, the Save button is displayed. 16. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
17. In the table, select the check box against the required device. 18. Click Apply. The Request for settings update processed message is displayed.
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Configuring Browser Global Settings
1. Expand the right menu. 2. Click Connection Management, then click Global Settings, and then click Browser Global Settings.
3. In Proxy Settings a. To disable proxy, select No Proxy. b. To enable the browser to apply proxy settings for a network, select Auto- Detect proxy setting for this network. c. To apply proxy settings for a network manually, select Manual proxy configuration. If you select Manual proxy configuration, i. In HTTP Proxy, enter a HTTP address. In the corresponding Port,enter the port number. ii. To use the proxy universally for the connections which use different protocols such as HTTP or FTP, select the Use this proxy server for all protocols check box. iii. In SSL Proxy, enter a SSL proxy address.In the corresponding Port, enter the port number. iv. In FTP Proxy,enter a FTP address.In the corresponding Port, enter the port number. v. In SOCKS Proxy, enter a SOCKS host address.In the corresponding Port, enter the port number.
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vi. Select the version SOCKSv4 or SOCKSv5 of the SOCKS protocol. vii. To exclude aconnection or IP address from the proxy settings,in No Proxy for, enter the connection name or IP address. d. To automatically configure proxy settings from a remote location, select Automatic proxy configurationURLand enter the URL of the remote location. 4. Click Display.
a. In the Choose Mode list, select the Normal, Kiosk or Superkiosk mode for the client device. If you select the Normal mode, the browser's menu bar and the tool bar will display. If you select the Kiosk mode, only the browser tool bar will display. If you select the Super kiosk mode, the browser will display in the full screen mode. The menu bar and toolbar will not display. b. In Choose Resolution for Browser, select the required browser resolution 5. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 6. Click Save and execute the task later.Under Apply To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
7. In the table, select the check box against the required device. 8. Click Apply. The Request for settings update processed message is displayed.
Creating Remote Management Tasks
Creating a Task to Shut down the System
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux.
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4. Click Remote Control Tools and then click Shutdown.
5. To send a notification about the shutdown, select the Warn User check box. All the options are enabled. 6. In the Message Type list, select the required message. 7. In the Importance list, select the required option. 8. In Title, enter the required heading for the message or a custom message. 9. In Message, enter the required content for the message. 10. In the Display Time list, select the required option. 11. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 12. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
13. In the table, select the check box against the required device. 14. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Restart the System
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Remote Control Tools and then clickRestart.
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5. To send a notification about the restart, select the Warn User check box. All the options are enabled. 6. In the Message Type list, select the required message. 7. In the Importance list, select the required option. 8. In Title, enter the required heading for the message. 9. In Message, enter the required content for the message. 10. In the Display Time list, select the number of minutes that the message will display. 11. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 12. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
13. In the table, select the check box against the required device. 14. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Synchronize the Inventory
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux.
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4. Click Remote Control Tools and then click Synchronise Inventory.
5. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 6. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
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7. In the table, select the check box against the required device. 8. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Send a Message to the Client
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Remote Control Tools and then click Send Message To Client.
5. In the Message Type list, select the required message. 6. In the Importance list, select the required option. 7. In Title, enter the required heading for the message. 8. In Message, enter the required content for the message.
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9. In the Display Time list, select the required option. 10. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 11. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
12. In the table, select the check box against the required device. 13. Click Apply. The Request for settings update processed message is displayed.
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Creating a Task to Remove a Client from the Server
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Remote Control Tools and then click Remove Client From Server.
5. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 6. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
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If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
7. In the table, select the check box against the required device. 8. Click Apply. The Request for settings update processed message is displayed.
Creating a Task to Wake up the Client using LAN
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux.
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4. Click Remote Control Tools and then click Wake On LAN.
5. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. 6. Click Save and execute the task later.Under Assign To, select any one of the following: a. Computer – enables you to apply the settings to one or more devices. b. Group – enables you to apply settings to one or more device groups.
If you select a group name and click Select To, you can view the Client Hierarchy under each group.
If you do not want to apply the settings to all the devices in the group, in Client Hierarchy, you can select the individual devices to apply the settings.
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7. In the table, select the check box against the required device. 8. Click Apply. The Request for settings update processed message is displayed.
Monitoring Tasks
Fusion enables you to record and archive the tasks that have been performed as a part of the management process. You can also examine the tasks on a granular basis when required to indicate why tasks may have failed.
As the name suggests, the Task Manager is used to monitor the status of the executed tasks. It displays the task name, the user id through which it is executed, the duration for the completion of settings, and the reason if any setting fails.
To monitor a task
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Task Management and click Task Monitoring Activity.
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5. To view the list of automatic tasks, select the Show Automatic Task check box.
Using the Task Manager
The Task Manager displays all the settings that are assigned the Schedule Type as Execute Later. You can apply multiple settings to multiple devices instantly by selecting the Schedule Type as Execute Later. You can also view the list of tasks that are pending execution and execute the pending tasks.
Viewing Pending Tasks
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Task Management and click Task Manager.
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Executing Pending Tasks
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Task Management and click Task Manager.
5. In Task Name, enter the name of the task.
The task name must be the same as the function name.
6. Select the required Schedule Type. a. To execute the task immediately, select Execute Now. b. To execute the task later, select Execute Later. If you select Execute Later, the Save button is displayed. Click Save and execute the task later.You can schedule a task to execute periodically within a specific time period. To schedule a recurring task i. In Schedule Type, select Execute Later. ii. Select the Recursion check box. The recursion scheduling details are displayed.
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iii. Enter the Start Date and End Date. iv. In the drop-down list, select the Hourly, Daily, Weekly or Monthly option. v. Based on the option selected, enter the time and date recursion details as required. vi. Click Save Schedule. The message that the schedule is saved is displayed.
7. Click Apply. The Request for settings update processed message is displayed.
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Using the Template Manager
Fusion enables you to design and construct templates, and store them in the Template Manager repository for later use. A template can be created based on one or more tasks; and can be applied one or more devices, groups and subgroups.
Creating a Template
Prerequisites:
To create template, when you save a task, you must select the Schedule Type as Execute Later.
The task is then listed in the Task Manager list.
To create a template
1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Task Management, and then click Task Manager.
5. In the Task Name box, enter the name of the task.
The task name must be the same as the function name.
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6. Select the Save as Template check box. The Apply button changes to Save Template.
7. You can schedule a task to execute periodically within a specific time period. To schedule a recurring task a. In Schedule Type, select Execute Later. b. Select the Recursion check box. The recursion scheduling details are displayed.
c. Enter the Start Date and End Date. d. In the drop-down list, select the Hourly, Daily, Weekly or Monthly option. e. Based on the option selected, enter the time and date recursion details as required. f. Click Save Schedule. The message that the schedule is saved is displayed.
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g. Click Apply. The Request for settings update processed message is displayed.
8. Click Save Template. The Information saved successfully message is displayed.
The template then displays in the Template Manager list. You can then apply it to one or more devices.
Applying a Template
You can apply a template that you have previously created to a single device or group, or multiple devices, groups and subgroups.
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1. From the toolbar, click . The Task Management page is displayed. 2. Expand the right menu. 3. Click Linux. 4. Click Task Management and click Template Manager. 5. The list of templates is displayed.
6. In the Select column, choose the template to apply. 7. Under Apply To, select any one of the following: a. Computer – enables you to select a device and implement the settings b. Group – enables you to implement the settings to all devices in a group 8. In the table, select the check box against the required device. 9. In Task Name, enter the name of the task.
The task name must be the same as the function name.
10. Click Apply. The Request for settings update processed message is displayed.
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Asset Management (Fusion Premium)
The Asset Management module is available only in Fusion Premium.
The Asset Management page helps you to monitor software and hardware assets for alldevices, discovered and registered with Fusion. It enables you to track the location of assets in the organization. You can see just the software and hardware inventory, or then how they are deployed.
To open the Asset Management page
Click on the toolbar. The Asset Management page is displayed. By default, the page displays a dashboard with the summary of hardware and software assets in use and their status.
Using the dashboard, you can check software and hardware inventory as well as any modifications made to the same, in a report format.
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Hardware Assets by Type: displays the different categories of hardware assets within Fusion. The categories are as follows: Desktops Thin Clients of Desktops Thin Clients Notebooks
Computers by Operating System: displays devices based on their operating systems. Fusion can manage and monitor devices with the following types of operating systems: Microsoft Windows Desktop Microsoft Windows Embedded Microsoft Windows Server Microsoft Windows Tablet Linux Android
Inventory Scan Status: displays all updates and modifications on the device side. Device inventory is scanned and updated on the Fusion server on an hourly basis. The scanning status is as follows: Pending: number of devices to be scanned Complete: number of devices scanned successfully Failed: number of devices where the scan failed Software and Hardware Changes: lists all hardware and software changes. Computers by Make and Model: displays manufacturer details for a device. Hardware Compliance Status: displays the warranty status of all hardware entered in the repository. The warranty status, classification is as follows: Compliance: hardware within warranty period Expired : hardware with expired warranty Expiry in 30 Days: hardware with 30 days warranty remaining Expiry in 90 Days: hardware with 90 days warranty remaining
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For warranty details to display in Hardware Compliance Status, you must add hardware to the inventory in Hardware Inventory in Configuration Setup.
For information about adding hardware to the inventory, see “Adding a Hardware to the Inventory" in ” Configuring Fusion Device Manager".
Licensed Software Assets: displays details of software installed on the devices. Software Summary: enables you to track client wise software usages. Using the software metering feature of Fusion, you can monitor the number of licenses being used by the devices connected to Fusion. Software metering helps to ensure the following: The client organization's usage of specific software does not go beyond the number of purchased licenses. Software usage is accurately monitored and logged in so the client does not purchase more licences than required. Software Summary displays the following details: Total Softwares: total number of software installed on devices License Compliant: software with valid license Excess of Licenses: number of licenses purchased exceeds the number of licensed used License Deficiency: number of used licenses exceeds the number of purchased licensed
For software details to display in Software Summary, you must adda softwareto the inventory in Software Inventory in Configuration Setup.
For information about adding software to the inventory, see “Adding a Software to the Inventory" in ” Configuring Fusion Device Manager".
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To view details of any particular asset
On the dashboard, in the Computers by operating system report, click the number in bracket. A page with the details of the selected asset is displayed.
Viewing Software and Hardware Details
The Software Inventory Report
The Software Inventory Report displays the details of the software installed on individual hosts and on all devices and nodes registered in the Fusion server.
To email the report to client user ids, you need to configure the SMTP server settings.
For information about configuring SMTP server settings , see “Working with Mailer Engine Configuration" in ” Configuring Fusion Device Manager".
To view the Software Inventory Report
1. Expand the right menu Click Asset Management, then click Software and Hardware Details, and then click Software Inventory Report.
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The Licenses column displays the type of software, as selected when adding the software to the inventory.
The software type selection included the following options:
Licensed (Perpetual) Licensed (Yearly/Cloud) Evaluation Open Source None
For information about adding software to the inventory, see “Adding a Software to the Inventory" in ” Configuring Fusion Device Manager".
The Hardware Inventory Report
The Hardware Inventory Report displays the details of the hardware available on individual hosts.
To view the Hardware Inventory Report
1. Expand the right menu 2. Click Asset Management, then click Software and Hardware Details, and then click Hardware Inventory Report.
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Software Metering Report
The Software Metering Report displays details of which host an application is installed on, when it was last used, how many times it was used, etc.
To view the Software Metering Report
1. Expand the right menu 2. Click Asset Management, then click Software and Hardware Details, and then click Software Metering Report.
Usage Details
To view details of usage of an application
1. Under Usage Count, click the displayed number. A pop-up showing the start and stop time for a particular application is displayed.
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2. Click Close.
Viewing Software and Hardware Summary
The Software Inventory Summary
The Software Inventory Summary displays licensing and installation details of the software available in the organization.
To view the Software Inventory Summary
1. Expand the right menu 2. Click Asset Management, and then click Software and Hardware Summary, and then clickSoftware Inventory Summary.
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License Details
To view the details of the licenses
1. In the Purchased column, click the displayed number. The details of the licenses purchased for that software are displayed.
2. Click Close.
Installation Details
To view details of the system where the software is installed
1. In the Installed column, click the number for the software. A pop-up displays the license details.
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2. Click Close.
The Software and Hardware Inventory Summary
The Software and Hardware Inventory Summary displays the hardware available on each host as well as details of the operating system, anti-virus and Microsoft Office installations.
To view the Software Inventory Summary
1. Expand the right menu 2. Click Asset Management, and then click Software and Hardware Summary, and then clickSoftware and Hardware Inventory Summary.
By default, only the hardware details are displayed in the Software and Hardware Inventory Summary.
3. Click next to the MAC Address to see more details from the columns not displayed in the table.
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Customizing the Reports
To customize the reports:
1. Click at the right-hand corner of the report name. The Filters pane is displayed.
2. In the Column Name list, select the name of the column on which you want to set the condition. 3. In the Condition list, select the type of condition. A text box is displayed just below the column name. 4. In the box, type the filter value. For example, if you have selected IP Address as the column name, enter an IP address in the text box.
5. If another condition is required, in the logical operator list, select AND or OR. If you select AND, table data displayed will satisfy both the selected conditions. If you select OR, table displayed will satisfy any one of the selected conditions.
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6. Specify the second condition. 7. Click Search. The filtered list is displayed.
Performing Common Operations
You can perform the following common operations across the reports viewed in Asset Management.
Show or hide the columns to display in reports and logs. Export the data to Excel Export the data to PDF Print displayed details Email the data to clients View the data in a pop-up window
For information about the common operations , see “Understanding Common Operations” in “Getting Started”.
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You can email or export only the filtered records .
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Software Deployment (Fusion Premium)
The Software Deployment module is available only in Fusion Premium.
Software Deployment helps the administrator to clone system and network settings of a device, and deploy the settings to another device or group of devicesTo open the Software Deployment page
On the toolbar, click . The Welcome to Fusion Device Manager page is displayed.
Working with Image Management
Fusion enables you to remote image the device you are managing. You can clone the system settings, network settings and connections of a device, and deploy them on another device.
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When imaging devices it is advisable that you:
Do not attempt to image too many devices simultaneously. Schedule the imaging process in batches to avoid large network overloads. Have locally located FTP servers to avoid WAN overloads.
Cloning Properties
You can clone and deploy all the settings of a device to another device or a group of devices.
The cloned data can be copied to a clipboard or archived to a file, creating an .xml file.
Only one device can be cloned at a time.
To clone a device
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Clone Properties.
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3. Select Copy to clipboard or Archive to file. In Copy to clipboard a file is temporarily created on a clipboard folder. Data overwrites on the same file each time you use the Copy to clipboard option. In Archive to file, a clone .xml file of the selected device’s system and connection settings is created. Data is saved on a new file each time the Archive to file option is used. In this option, you must also provide a name for the .xml file created.
4. Select the System settings, Network settings and Connection check boxes as applicable.
5. Select the required Schedule Type.
6. In the grid, select the device to clone.
To filter the device list displayed in the grid :
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone. 3. Click Search.
7. Click Apply. The Request for settings update processed message is displayed.
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Deploying Properties
The administrator can deploy the clone settings of a device to the IP address of another device or IP addresses of a group of devices .The IP addresses of the device group can be on the same operating system or on different operating systems.
You can select the file to deploy from the clipboard or from the archive.
To deploy clone settings
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Deploy Properties.
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3. In From clipboard or From archive, select the file to deploy. An administrator can deploy properties only when the clone properties file displays in the From clipboard or From archive drop-down lists. It is the file cloned previously using the Clone Properties feature. The clone properties are then applied to the selected client device(s).
4. Select the required Schedule Type. 5. In Assign To select Computer or Group. If you select Computer, a list of devices is displayed in the grid. If you select Group, a list of groups is displayed in the grid.
To filter the device list:
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone. 3. Click Search.
To filter the group list:
1. In Enter Group Name, enter the required group name. 2. Click Search.
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6. Select the device or group to apply the cloned settings. The Request for settings update processed message is displayed.
Creating a Clone Image
The administrator can clone properties, connections and image of a device, and save the clone in a selected repository.
To create a clone image
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Clone Image.
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3. In the Source list, select a source.
A FTP connection is required to display a source.
For a source to display in the Source list, you have to create a connection in the Repository in Configuration Setup. The connection created is used as the source in cloning images.
For information about creating a source through the repository, see “Creating a New Repository Connection" in ” Configuring Fusion Device Manager".
4. Enter a File name with .gz file name extension. The clone image is saved on this file 5. Select the required Schedule Type. 6. Select the device to clone.
To filter the device list displayed in the grid:
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone. 3. Click Search.
7. Click Apply. The Clone Image settings Settings applied successfully message is displayed.
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Deploying a Clone Image
The administrator can deploy the clone image from a selected repository source path to a specific device.
To deploy a clone image
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Deploy Image. The previously created clone image source and file is displayed in Deploy Image.
3. In the Source list, select the clone image source.
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Connection name in the source will be displayed only when a valid clone image file is present in selected source.
4. In the File list, select the clone image file. 5. Select the required Schedule Type. 6. In Assign To select Computer or Group. If you select Computer, a list of devices is displayed in the grid. If you select Group, a list of groups is displayed in the grid.
To filter the device list:
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone.
3. Click Search. To filter the group list:
1. In Enter Group Name, enter the required group name. 2. Click Search.
7. Select the device or group to apply the clone image. 8. Click Apply. The Deploy Image settings Settings applied successfully message is displayed.
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Managing Cloned Properties
The administrator can view all system properties and connections of devices that are cloned to the clipboard or archived.
To view the cloned properties
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Manage Cloned Properties. On selecting the Manage Cloned Properties feature, the system, connection and network details from the file (to which the Deploy Properties function was applied previously) are loaded.
3. Select From clipboard or From archive. 4. From the drop-down list, select the required file. 5. Click View. 6. Under View Option, select All, System or Connections. To view all available clone data, select All. To view all available system clone data, select System. To view all available connections clone data, select Connections.
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Configuring Master Image Path
The Master Image Path displays all information of a clone image. It displays all connections and settings for a node created using a clone image.
To configure the master image path
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Master Image Path.
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3. In the Source list, select the required source. 4. In the File list, select the file. 5. Select the required Schedule Type. 6. In Assign To select Computer or Group. If you select Computer, a list of devices is displayed in the grid. If you select Group, a list of groups is displayed in the grid.
To filter the device list:
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone. 3. Click Search.
To filter the group list:
1. In Enter Group Name, enter the required group name. 2. Click Search.
7. Select the device or group to configure the master image path. 8. Click Apply. The Master Image Path settings Settings applied successfully message is displayed.
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Configuring Directory Sync Operations
The administrator can view or sync the selected drives, subfolder and its files on a device.
To configure directory sync
1. Expand the right menu. 2. Click Software Deployment, then click Image Management, and then click Directory Sync.
3. Select the required Schedule Type. 4. In Assign To select Computer or Group. If you select Computer, a list of devices is displayed in the grid. If you select Group, a list of groups is displayed in the grid.
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To filter the device list:
1. Select the MAC Address, IP Address or Host Name. 2. Enter the MAC address, IP address or host name of the device to clone. 3. Click Search.
To filter the group list:
1. In Enter Group Name, enter the required group name. 2. Click Search.
5. Select the device or group to sync. 6. Click Apply. The Request for settings update processed message is displayed.
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Working with Patch Management (Fusion Premium)
The Patch Management module is available only in Fusion Premium.
Patch Management helps the administrator to manage Windows updates for all Windows devices registered in the Fusion server, and keep the devices up-to-date with the latest Windows patches.
It enables the administrator to
Track missing patches on a registered device. Install missing patches on a registered device. Monitor system vulnerability.
To open the Patch Management page
On the toolbar, click . The Patch Management page is displayed. By default, the page displays a dashboard with a summary of registered devices and patches their respective status. Pending tasks, if any, are displayed in Pending Task Activity Details.
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The dashboard provides the combined count of missing patches, installed patches and all patches for the registered devices. In addition, it displays the patch download status, patch approved status and categorizes the devices into highly vulnerable, vulnerable and healthy systems.
To quickly view any patch or system details, click the number against the required parameter.
Monitoring Patches
In the Patch View, you can view details of missing patches, installed patches and all patches for the devices registered in the server.
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When any Windows device is registered in the Fusion server, patches are automatically applied to the device. Based on this; the missing, installed and failed patches count is generated and displayed in the Patch Management view.
Automatic patch sync is also applied regularly to all registered devices at a one hour interval, and the missing, installed and failed patches count is updated accordingly.
If required, you can manually perform patch sync by using the Patch Sync button present in the Missing Patches view.
For information about performing manual patch sync, see Customizing Patch Views.
Viewing the Missing Patches
You can view a list of all Windows updates which are not installed on the registered devices.
To view missing patches
1. Expand the right menu. 2. Click Patch view, and then click Missing patches..
To view missing patches , you can also click the Missing Patches count displayed in Patch View on the dashboard.
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3. To view a list of devices where a patch is not installed, in the Missing Systems column, click the number against the required patch.
4. Select the device(s) on which you want to install the patch. 5. Click Deploy. The Install Settings applied successfully message is displayed.
6. To view details of devices where patch installation failed, in the Failed Systems column, click the number against the required patch.
Installing Missing Patches
You can install required patches on registered devices.
Missing patch installation includes the following steps:
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1. Approving a patch 2. Downloading and distributing the patch 3. Deploying the patch
To install a patch
1. In the first column, select the patch to install, and then click Approve.
The Selected Patch(s) Approved message is displayed.
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2. In the first column, select the approved patch, and then click Download & Distribute.
The Selected Patch(s) is set to Download & Distribute message is displayed.
3. In the Download Status column When the selected patch is set to download and distribute, the status reads as Pending. When the selected patch is downloading, the status reads as In Process. When the patch download is complete, the status is reads as Completed.
Once the download process is complete, the distribution of patches to the distribution server or repository connection begins.
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4. To view the distribution status, in the Distribution Status column, click the number against the required patch. 0 indicates that the patch has not been distributed to any repository connection. 1 indicates that the patch has been distributed to one or more repository connections. On completion of patch distribution process, the distribution status changes from 0 to 1. When a new repository connection is created, you have to once again download and distribute the patch that needs to be distributed to the newly created connection. The patch is distributed to all connections present in the repository, Therefore, the count in the Distribution Status column also changes. When you create a new connection in the repository, and click on the Distribution Status count for a patch, the connection is displayed with status as Not Distributed. When you distribute the patch to that connection; the status changes to Distributed. If a FTP/HTTP connection is deleted, the change is reflection in the Distribution Status column. For example, if the connection on which a patch was already distributed is deleted, then the Distribution Status count for that patch decreases by one. 5. To deploy a patch, in the first column, select the patch that is approved and has Download Status and Distribution Status as Completed, 6. Click Deploy.
The Install Settings applied successfully message is displayed.
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To effectively install certain patches, you need to restart the device. This requirement is based on the value specified in the Reboot Required column.
0 indicates that a restart is not required. 1 indicates that a restart is required.
The administrator can approve, download, distribute and deploy multiple patches at the same time.
If any patches have been downloaded and distributed once, and if new devices, which are missing the same patches, are registered in Fusion later, there is no need to download and distribute the patches again. Fusion automatically displays the patch Download and Distribution status as Completed.
When the patch is deployed and the install schedule is complete, the deployed patches are moved to the installed patches list in the Fusion server. The installed patches and missing patches lists are updated accordingly. The deployed patches are also added to the installed updates records of the agent device.
If the patch deployment schedule fails, the patch remains in the missing patches list of the Fusion server.
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If the patch deployment schedule remains in process, it is cancelled automatically based on the time out value defined in Function Expiry in General Configuration.
By default, a pending task is timed out after two hours, and an in- process task is timed out after four hours.
For information on defining the time out value, see “Configuring Function Expiry” in “Configuring Function Device Manager”.
Viewing Installed Patches
You can view a list of all Windows updates installed on registered devices.
To view installed patches
1. Expand the right menu. Click Patch view, and then click Installed Patches.
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To view installed patches , you can also click the Installed Patches count displayed in Patch View on the dashboard.
2. The Installed Systems column displays the number of devices on which a patch is installed.
Uninstalling Patches
You can uninstall the patch(s) installed on registered devices.
To uninstall a patch from specific devices
1. Expand the right menu. 2. Click Patch Management, then click Patch View, and then click Installed Patches.
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3. In the Installed Systems column, click the number against the required patch.
4. Select the device(s) from which the patch is to be uninstalled. 5. Click Uninstall. The Uninstall Settings applied successfully message is displayed.
To uninstall a patch from all devices
In the first column, select the patch to uninstall, and then click Uninstall.
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The administrator can uninstall multiple patches at the same time.
The Uninstall Settings applied successfully message is displayed.
To effectively uninstall certain patches, you need to restart the device. This requirement is based on the value specified in the Reboot Required column.
0 indicates that a restart is not required. 1 indicates that a restart is required.
When you uninstall a patch through the Fusion server, once the schedule is completed, the patch is added to the missing patches list for that device. The missing and installed patch list counts for the device are also updated.
Viewing All Patches
You can view a list of all Windows updates available with Microsoft. The All Patches view provides consolidated details of missing installed and failed patches for devices registered in Fusion.
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To view all patches
1. Expand the right menu. 2. Click Patch view, and then click All Patches.
You can deploy a previously downloaded and distributed patch.
To deploy a patch
6. In the first column, select the patch to deploy. The Deploy button is enabled. 7. Click Deploy. The Install Settings applied successfully message is displayed.
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Customizing Patch Views
You can customize the patch views as required.
The Missing Patches view is used as an example. The Installed Patches and All Patches views can be similarly customized.
To customize the report
1. In the Arrange by column, select the parameter on which you want to filter the view. 2. In the Filter by column, select the value on which you want to filter the view. 3. In the Values column, select the value on which you want to filter the view.
To filter the list further, type the search value in the search box just above the list.
4. To export the report details to Excel or PDF, click Export to Excel or Export to PDF. 5. To perform a manual patch sync to install missing patches, in the Arrange by column, select Computer Name. The Patch Sync button is displayed.
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6. To enable the Patch Sync button, select the required device(s). 7. Click Patch Sync. The Patch Sync Settings applied succesfully message is displayed.
Monitoring the Systems
Devices are classified into highly vulnerable, vulnerable and healthy systems based on the critical and important patches installed on them.
Viewing Highly Vulnerable Systems
Highly vulnerable systems are devices on which critical and important patches are not installed.
To view highly vulnerable systems
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1. Expand the right menu. 2. Click System View, and then click Highly Vulnerable Systems.
To install missing patches
1. In the Missing Patches column, click on the count of missing patches.
2. In the table, select the patch to deploy. The Deploy button is enabled.
A patch must be downloaded and distributed before it can be deployed. Therefore the patch status in the Download Status and Distribution columns must show as Completed.
3. Click Deploy. The Install Settings applied successfully message is displayed.
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Viewing Vulnerable Systems
Vulnerable systems are devices on which critical patches are installed but important patches are missing.
To view vulnerable systems
1. Expand the right menu. 2. Click System View, and then click Vulnerable Systems.
To install missing patches
1. In the Missing Patches column, click on the count of missing patches.
2. In the table, select the patch to deploy. The Deploy button is enabled.
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A patch must be downloaded and distributed before it can be deployed. Therefore the patch status in the Download Status and Distribution columns must show as Completed.
3. Click Deploy. The Install Settings applied successfully message is displayed.
Viewing Healthy Systems
Healthy systems are devices on which critical and important patches are installed.
To view healthy systems
1. Expand the right menu. 2. Click System View, and then click Healthy Systems.
To install missing patches
1. In the Missing Patches column, click on the count of missing patches.
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2. In the table, select the patch to deploy. The Deploy button is enabled.
A patch must be downloaded and distributed before it can be deployed. Therefore the patch status in the Download Status and Distribution columns must show as Completed.
3. Click Deploy. The Install Settings applied successfully message is displayed.
Customizing System Views
You can customize the highly vulnerable, vulnerable and healthy system views.
The highly vulnerable system view is used as an example. The vulnerable and healthy system views can be similarly customized.
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To customize the report
1. In the Filter by column, select the parameter on which you want to filter the view. 2. In the Values column, select the value on which you want to filter the view.
To filter the list further, type the search value in the search box just above the list.
3. To export the report details to Excel or PDF, click Export to Excel or Export to PDF.
Hiding Patches
You can customize the list of patches displayed in the Missing Patches view with the Hide Patch feature in Configuration Setup.
You can hide patches that are no longer required. The hidden patches do not display in the missing patches list, and the health of the system (device) is updated accordingly. You can show the hidden patches again if required, so that they display in the missing patches list.
For information about hiding patches, see “Hiding Patches” in ” Configuring Fusion Device Manager”.
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Using the Distributed Systems Agent
Distributed patch management architecture uses a distributed systems (DS) agent to manage bandwidth consumption and make patch management faster so that instead of centrally downloading the patches from all the location, devices download patches from the respective repository defined in the Group Association in the devices tree.
For information about group associations, see “Working with Group Association" in” Working with the Devices Tree.”
When a DS agent is registered in Fusion, the agent’s FTP connection is automatically created in the repository with port 8021. The connection is also listed in the Repository Connection Name list in Group Association.
When you download and distribute any patch through the Fusion server, it is first downloaded on the Fusion server. The DS agent simultaneously pulls that patch using FTP port 8021. The patch distribution status is displayed in Pending Task Activities Details as well as in Task Monitoring Activity in Task Management.
For information about monitoring tasks, see “Monitoring Tasks" in” Working with the Task Manager in Windows.”
The repository displays the distribution status of each and every patch against the present connection. When you apply the patch deploy schedule, the devices download the patches for deployment from the respective DS agent for which the connection has been created and associate them through the Repository Connection Name available in Group Association. Registered DS agents are differentiated from normal agents in the devices tree by their purple color.
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The consolidated count of DS agents is also displayed in the Computer Active Status widget on the dashboard.
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Viewing Reports and Audit Logs
The Reports and Audit Logs contain comprehensive and detailed information of various useful data points that can be used for accurate auditing and exhaustive reporting.
To open the Reports and Audit Logs page.
On the toolbar, click . The Reports and Audit Logspage is displayed. By default, the page displays a dashboard with the summary of all reports and logs.
To view details of any particular report
Click the number in bracket. A page with the details of the selected report is displayed.
To view the list of available reports and audit logs
1. Expand the right menu. 2. Click Reports and Audit logs. A list of available report categories is displayed
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.
Viewing the General Reports
The Alert Report
The Alert Report displays details such as changes in the IP address and hostname. It also reflects the time of each change.
1. Expand the right menu. 2. Click Reports and Audit logs, then click General Report, and then click Alert Report.
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The Email Report
The Email Report displays the status of the configured auto email services; whether the emails were sent successfully or not. If the emails are unsuccessful, it also displays the error type and indicates the reason for failure.
1. Expand the right menu. 2. Click Reports and Audit logs, then click General Report, and then click Email Report.
Determining the Error for an Unsuccessful Email
1. For an email alert whose status is unsuccessful, click The error details are displayed.
2. Click to hide the details.
The Write Filter Report
The Write Filter Report displays details about the enhanced write filter (EWF) and file-based write filter (FBWF) used on various devices.
1. Expand the right menu.
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2. Click Reports and Audit logs, then click General Report, and then click Write filter Report.
Viewing Status Reports
The Client Status Report
The Client Status Report displays details about the status of a client.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Status Report and, then click Client Status Report.
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The Hard Disk Status Report
The Hard Disk Status Report displays details about the hard disk used by each device like total size, free space, drive name, drive type, and file systems.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Status Report, and then click Hard Disk Status Report.
Viewing the Task Manager Reports
The Task Summary Report
The Task Summary Report displays the summary of the tasks run on various devices including the user who ran the task, the number of devices affected, and whether the task succeeded.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Task Manager Report, and then click Task Summary Report.
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To view details of the devices on which the task was run,
In the Device Count column, click the number displayed. A page with the details of the selected asset is displayed.
The Task Details Report
The Task Details Report displays details about the various tasks run on each host including the user who initiated the task, the start and completion times of the task, and whether it succeeded.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Task Manager Report, and then click Task Details Report.
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Viewing the Inventory Reports (Fusion Premium)
Inventory reports are available only in Fusion Premium.
The Software Inventory Report
The Software Inventory Report displays an inventory of software used by the client. It also provides the product key for software installed on each system.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Inventory Report, and then click Software Inventory Report.
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Viewing the Product Key
3. For a particular MAC address, click . The product key, if any, is displayed.
The product key is stored in Fusion when new software is installed or added to inventory.
For information about adding new software to inventory, see “Working with Software Inventory” in “Configuring Fusion Device Manager”.
4. Click to hide the details.
The Hardware Inventory Report
The Hardware Inventory Report displays an inventory of hardware used by the client.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Inventory Report, and then click Hardware Inventory Report.
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The Software and Hardware Inventory Summary
The Software and Hardware Inventory Summary provides an inventory of the hardware of a system and the corresponding software pertaining to that hardware.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Inventory Report, and then click Software and Hardware Inventory Summary.
3. For a particular MAC address, click . The software inventory report of the system is displayed.
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4. Click to hide the details.
Viewing the Compliance Reports (Fusion Premium)
Compliance reports are available only in Fusion Premium.
The Software Inventory Summary
The Software Inventory Summary displays information about the number of purchased software and the number of installed software. It thus indicates the level of compliance.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report, and then click Software Inventory Summary.
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License Details
To view the details of the licenses
1. In the Purchased column, click the displayed number. A pop-up with the license details is displayed.
2. Click Close.
Installation Details
To view details of the system where the software is installed
1. In the Installed column, click the number for the software. A pop-up displays the license details.
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2. Click Close.
The Software Metering Report
The Software Metering Report displays details of which host an application is installed on, when it was last used, how many times it was used, etc.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report, and then click Software Metering Report.
Usage Details
To view details of usage of an application:
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1. Under Usage Count, click the displayed number. A pop-up with the start and stop time of the application is displayed.
2. Click Close.
The Unauthorized Client Report
The Unauthorized Client Report displays information about the system whose license validity is expired, but its IP addresses are still scanned. In such a case, the IP address is not added to the devices tree but appears in this report as an unauthorized IP address.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report, and then click Unauthorized Client Report.
The Unlicensed Client Report
This report displays the devices that are not licensed.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report, and then click Unlicensed Client Report.
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Monitoring Applications and Devices
This function helps the administrator to monitor the applications added to the monitoring list.
You can also add a new application to the monitoring list.
For information about adding a new application to the monitoring list, see
“Working with Application Settings” in “Configuring Fusion Device Manager”.
Application Monitoring
Application Monitoring log displays details of applications used including the host name and the start timings.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report, and then click Application Monitoring.
Device Monitoring
The Device Monitoring log shows the status of the device, keyboard, mouse and display.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Compliance Report and then click Device Monitoring.
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Viewing the Audit Logs
The Application Logs
The Application Logs help to check the application being used by the client. It also indicates the time for which a particular application was used.
To access device application logs
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Application Logs.
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The Archived Logs
The Archived Logs allows you to retrieve older logs that have been archived.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Archived Logs.
3. In the Report Name list, select one of the following report names: Application Logs Communication Logs Disk Drive Logs Internet Access Logs Task Detail Report 4. In the Log File list, select a date specific log file. The report is displayed.
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Filtering by Date
The archived logs can also be filtered for a specific date range.
a. To access logs for a specific date range 1. In the Report Name list, select one of the following report names: Application Logs Communication Logs Disk Drive Logs Internet Access Logs Task Detail Report Select the Date-wise check box.
2. In the From Date box, click , and then select the required start date.
3. In the To Date box, click , and then select the required end date. 4. In the Log File list, select the required log file. Date specific archived report is displayed.
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The Boot Logs
Boot Logs provide the information about the time of booting and shutting down of a system.
Click Reports and Audit logs, then click Audit Logs, and then click Boot Logs.
The Login History Logs
The Login History Logs display the details of log-in time, log-out time and user name on client device.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Login History Logs.
The Hardware Logs
The Hardware Logs display information about the hardware connected to a system. It provides the status of hardware like keyboard, mouse and display.
Click Reports and Audit logs, then click Audit Logs, and then click Hardware Logs.
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The Idle State Logs
The Idle State Logs display information about the usage of idle devices. The start time and end time for such devices is displayed here.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Idle State Logs.
The Screen Saver Logs
The Screen Saver Logs provide information about the screen saver. The start time, stop time and duration for which it was used is displayed here.
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1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Screen Saver Logs.
The Server Access Logs
These logs provide information about the Fusion administrator's username, and log-in time and log-out time processed by the server.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Server Access Logs.
The Internet History Logs
The Internet History Logs provide information about the URL used by the client while using internet.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Internet History Logs.
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Viewing the Patch Management Reports
The Patch Summary Report
The Patch Summary Report displays the summary of the patch that is used, the number of devices on which it is installed, missing and failed to execute.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Patch Summary Report.
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The Patch Vulnerable Report
The Patch Vulnerable Report displays a list of devices that can be vulnerable because of missing patches. It provides the number of patches missing and the number of patches installed.
1. Expand the right menu. 2. Click Reports and Audit logs, then click Audit Logs, and then click Patch Vulnerable Report.
Performing Common Operations
You can perform the following common operations across the reports and logs viewed in Reports and Audit logs.
Show or hide columns to display in reports and logs. Export the data to Excel Export the data to PDF Print displayed details Email the data to clients View the data in a pop-up window
For information about the common operations, see “Understanding Common Operations” in “Getting Started”.
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