SPECIAL SUPPLEMENT IN PARTNERSHIP WITH BOSTONCIO

2021

OF CIO THE YEAR ORBIE AWARDS

BOSTONCIO KEYNOTE LEADERSHIP Kathy Kountze, Brian Stevens, CEO of AWARD 2021 Chair, BostonCIO Somerville-based A.I. Elizabeth Hackenson, EVP & CIO – DentaQuest startup Neural Magic CIO, Schneider Electric 3 4 5

The annual BostonCIO of the Year® ORBIE® Awards program honors chief information officers who have demonstrated excellence in technology leadership. Winners in the Super Global, Global, Large Enterprise, Enterprise, Corporate, Healthcare & Public Sector categories will be announced June 18 at the virtual BostonCIO ORBIE Awards. CONGRATULATIONS 2021 BOSTONCIO AWARDS NOMINEES

HISHAM AHARON JACK CLARE PETER FORTE DANIEL HIGGINS MOJGAN LEFEBVRE SUGATA MUKHOPADHYAY TIM SCANNELL Ocean State Job Lot UNFI Analog Devices United Rentals Travelers Tripadvisor IDC TRACY SCHROEDER NANCY ANDERSON BRIDGET COLLINS SORIN HILGEN MICHAEL MUNDRANE GE THOMAS FRANK EG America NAOMI LENANE University Cerence Inc. Interactive Brokers Dana-Farber Cancer Institute University of JOHN SHEA Eaton Vance SHELIA ANDERSON GEOFFRY HOOK LEE ANN MURRAY Liberty Mutual Insurance DAVE COMELLA BRIAN FRANZ Nuvance Health JOHN LETCHFORD Blue Cross & Blue Shield of State Street University of Manulife RICHARD SHIREY KIMBERLY ANSTETT ARTHUR HUBBS Hartford Hospital Iron Mountain Charles River Laboratories DAVID LEUCI JORGE NARIO SHARON GABRIEL Energy Federation Fidelity Investments SCOTT SIMON DAVID COOPER Clean Harbors Bose Corporation PETER BAKER WEX MICHAEL ISRAEL EMCOR Group The Kraft Group DAVID LEVESQUE ROSHAN NAVAGAMUWA RYAN SNYDER JONATHAN GATES Department of CVS Health Thermo Fisher Scientific Providence Community Health TED CRAWFORD Health and Human Services JOHN BARDEN Centers Yale University ERT MICHAEL JASPER PUNEET NEVATIA DEEPA SONI Draeger JEANNE LIEB Cambridge Trust Company The Hartford STEPHANIE BELL DOUGLAS CROWE DOUGLAS GENTILE FM Global LORRAINE SPADARO ZOLL Medical Corporation American Tower Corporation The University of SATYA JAYADEV JOHN NORMAN TD Garden/Boston Bruins Medical Center Skyworks Solutions, Inc. MICHAEL LILLIE Iora Health SARAH BERWICK Endurance International Group LISA STUMP State Street PETER CULLIVAN Yale New Haven Health RogersGray DOUGLAS JENKINS AMY O’CONNOR JOHN GIGERICH EBSCO Information Services ERIC LINDGREN Precisely MARK BEYERLY Keurig Dr Pepper Inc. ALEX SUKENNIK Bright Horizons Avid The TJX Companies, Inc. JEANNETTE CURRIE DYLAN O’CONNOR Beth Israel Deaconess Medical JASON JOHNSON PUMA Group MICHAEL GRAY Dana-Farber Cancer Institute GEORGE LLADO MANI SUNDARAM JAMES BILOTTA Center Alexion Pharmaceuticals, Inc. Akamai Technologies Alnylam Pharmaceuticals Thrive CAMERON KELLY JAY PASTERIS GREG SWOPE MARJORIE BOLES JONATHAN DACK LORI GROTH Connection TARA LONG Journal of Ethos Veterinary Health Sappi Limited Bottomline Technologies Stanley Black & Decker, Inc. MassMutual Medicine JIM KENDER JEANA THOMAS MICHAEL BOURQUE Amphenol TCS MIRIAM MANNING Pratt & Whitney WILLIAM DAMERON ELIZABETH HAIGHT JASON PELKEY Boston College The Brattle Group Commonwealth Financial Gilbane Building Company MathWorks Network MICHAEL TIROZZI SCOTT KESSLER Vertex Pharmaceuticals PAUL BRASSIL BJ’s Wholesale Club NICK PERUGINI Pawtucket Credit Union MITCHEL DAVIS MARIO HARIK DAVID MARSH GE JOSEPH TSE Dartmouth College XPO Logistics, Inc. DR. PHILIP KNUTEL People’s United Bank, N.A. Salsify FRED BRITTAIN Babson College State of RONALD DEPOALO WILLIAM MAYO IAN PITT JAAP VAN RIEL ANJANA HARVE Broad Institute of MIT and LogMeIn, Inc. Talbots Fidelity Investments Fresenius Medical Care MICHAEL KRANS JUAN CALVERA Hartford Steam Boiler Harvard CEDRIC PRIEBE JOEL VENGCO Santander Bank, N.A. MICHAEL DILIBERTO ARTHUR HARVEY SHAUN MCGINTY Lifespan Gartner Boston Medical Center BIJAY KUMAR Fidelity Investments SHAMUS WEILAND LEN CAMARA State of Rhode Island FirstLight Fiber, Inc. RAMESH RAZDAN Manulife PETER DILORENZO LEANNE HARVEY JENNIFER MCLARNON Bain & Company Shepherd Kaplan Krochuk, LLC Harvard Medical Faculty PRAVEEN KUMAR BRAD WHITEHALL ANDREW CAMPBELL Boston College High School UniFirst Corporation Terex Corporation Physicians at Beth Israel Deaconess Arrowstreet Capital, L.P. MARK ROSA SCOTT WISHART TOM DIONISIO SANTHOSH KUMAR MICHAEL MICHAUD Mohegan Gaming & JAY CARLSON Southern New Hampshire University MIKE HAYECK F.W. Webb Company Entertainment Delaware Life Insurance Co. Spectrum Fidelity Investments Dunkin’ Brands JODI EDDY BRYAN MJAANES MITCHELL ROSE GREG WOLF KEVIN CARLSON Boston Scientific JAMIE HEAD ADAM KUTA IDC University of Massachusetts Public Consulting Group Vermont Mutual Insurance Ocean Spray Cranberries Bob’s Discount Furniture Group Medical School NOELLE EDER MICHAEL RUTTLEDGE RICK CHARLINO Cigna MARK HERNON JEFF LAMOREAUX PETER MOREAU Citizens Bank CURTIS WOOD SS&C Technologies Biogen Global Partners LP Amica Commonwealth of Massachusetts BILLIE CHOCK JIM FEEN RIC SALVATICI Blue Buffalo Co. Southcoast Health JOHN HEVERAN MARK LANTZY DEANE MORRISON Keolis North America MARYJO ZABOROWSKI Liberty Mutual Insurance The MENTOR Network Concord Hospital Parexel CHUCK CIALI CONNIE FLYNN KARL HICK JULIANNE LEBLANC PAUL MOSS MICHAEL SAMOSKA RENEE ZAUGG Teradyne, Inc. MKS Instruments Takeda Legrand LNCA The Boston Beer Company Aqueduct Tachnologies Otis Elevator Co.

Loud Howls from the Arctic Wolf Team for All of This Year’s Outstanding Finalists for the Boston CIO of the Year Orbie Awards. Arctic Wolf® is the market leader in security operations. We help organizations end cyber risk by providing security operations as a concierge service to reduce both likelihood and the impact of a cyberattack. For more information about Arctic Wolf, visit arcticwolf.com CYBER RISK

END

2 BOSTON BUSINESS JOURNAL 2021 CIO OF THE YEAR | LETTER FROM THE CHAIR

PANDEMIC ELEVATES CIOS’ STRATEGIC ROLE IN 2021

Since last March chief information experience? What did they learn? and interaction. The power of CIOs officers everywhere have supported What would they do differently? working together — across public the largest work-from-home How could other CIOs benefit from and private business, government, experiment in the history of the sharing their experiences? education, healthcare and nonprofit world. Thanks to these innovative There is no textbook for how organizations — creates enormous technology leaders, most to be a great CIO. The best way to value for everyone. organizations have managed to sharpen your leadership acumen is Together, we are transforming continue operating through this to join a peer leadership network our organizations with technology pandemic disruption. with other leaders working and enriching our region Technology has enabled our on solving similar challenges. and our world. On behalf of new virtual lives; provided access The industries and size may be BostonCIO, congratulations to the to entertainment, food, and different, but winning approaches nominees and finalists on their products delivered to our homes; to effective leadership and problem accomplishments and thank you and connected us with colleagues, member-led, noncommercial solving are transferrable. Every to the sponsors, underwriters and friends and loved ones. Technology programs, CIOs build meaningful leader’s perspective is valuable and staff who make the ORBIE Awards has helped us adapt, adjust professional relationships contributes to the conversation — possible. and survive our new abnormal. with colleagues facing similar and everyone wins when leaders Without the leadership, planning challenges, solving problems and engage, share ideas, experiences Sincerely, and foresight of CIOs, conducting avoiding pitfalls. and best practices. business would be impossible Throughout this crisis, For over 20 years, InspireCIO has under these circumstances. BostonCIO members have been inspiring CIO success through BostonCIO brings together collaborated locally and nationally the annual CIO of the Year ORBIE leading CIOs of New England’s with CIOs from across industries. In Awards — but this is just the tip of largest organizations to help any gathering of CIOs, the answer the iceberg. By joining BostonCIO, CIOs maximize their leadership is in the room. The challenge one technology executives take their Kathy Kountze effectiveness, create value, reduce CIO is facing has likely been solved leadership to the next level through 2021 Chair, BostonCIO risk and share success. Through by another CIO. What was their year-round, member-led programs EVP & CIO – DentaQuest

JUNE 11, 2021 3 2021 CIO OF THE YEAR | KEYNOTE

BRIAN STEVENS | CEO | NEURAL MAGIC INC. ‘YOU GET TO BUILD THINGS’ The former CTO of Red Hat and Google Cloud, and newly named CEO of a Somerville startup, likens programming to carpentry

BY JIM MORRISON from the University of New Hampshire industry standard processors. including artificial intelligence, to followed by a master’s degree in As a CTO, he describes himself figure out what customers want before Special to the Journal computer systems from Rensselaer as having been hands-on. He liked to they know they want it. Polytechnic Institute. He’s been the be involved with the development of “Ten years ago, very few people rian Stevens did very well CTO at both Google Cloud and Red new products in addition to managing were talking about AI and now it’s in school and in sports as a Hat, sat on the boards of many tech strategy. “I’ve always put the two moving quickly into every vertical,” he Bteenager, but he didn’t nerd out companies and is now the CEO of together,” he said. “A lot of times said. “Companies need to harness AI on computers. He did a little BASIC Neural Magic in Somerville, companies see the CTO role this ivory to get to know their customers wants programming in high school, but at a venture-backed tower thing where you’re off trying to and needs. For example, consider a that time he really wanted to become startup founded by MIT plan the vision or just talk externally. company like Wayfair. A customer a carpenter and dreamed of one day researchers creating You’re not as connected with the buys a kitchen island online. How owning a Volkswagen Thing. Luckily, a gpu-class machine- engineering organization. I think that’s do you put the right complementary a guidance counselor intervened learning execution a really difficult way to do it because products in front of them? How do you suggested he study computer environment on you’re isolated like that, it’s hard to create chatbots that customers will programming in college, so he did. influence the company.” enjoy using?” It turned out that a career in He serves or has served on the He said the successful companies computer programming also Brian Stevens, CEO board of Nutanix, a cloud-computing of the future will be the ones that satisfied his desire to build of Somerville- company; Genpact, a global leader in harness technology like AI and the things — though he still likes based A.I. digitally powered business process Cloud to give consumers a pleasant to do his own plumbing, startup Neural management and services; and as an and frictionless experience. electrical and carpentry work. Magic, advisor to ClimaCell, a micro weather “These companies have to take “Programming and was vice forecasting company. advantage of digital technology to be construction are kind of the president Stevens said the challenge for all able to compete better,” he said. “They same thing,” he said. “The and CTO CIOs today is: How do they become have to be able to understand their fun part about programming of Google “best of breed” in the technology they customers better. They have to answer is you get to build things and Cloud. use, relative to their competitors? The questions like: How does digital that’s a lot like carpentry.” top imperatives are: cybersecurity, advertising fit? How do they run as He earned a bachelor’s WEINBERG- CLARK how to leverage the benefits of the efficiently as possible so the company degree in computer science PHOTOGRAPHY cloud, and digital transformation can compete better?”

#1 Cybersecurity Company in the World Leading Every Evolution of Cybersecurity Most Deployed Most Validated Most Patented Broadest Portfolio

www.fortinet.com

Congratulations to the 2021 Boston CIO of the Year Award Winners and Nominees

4 BOSTON BUSINESS JOURNAL 2021 CIO OF THE YEAR | LEADERSHIP AWARD

ELIZABETH HACKENSON | CHIEF INFORMATION OFFICER | SCHNEIDER ELECTRIC WHO’S WHO: BOSTONCIO ADVISORY BOARD ‘STAY HUMBLE AND LEARN EVERY DAY’ NATIONAL CHAIR CHAIR PROGRAMS CHAIR Brian Shield Kathy Kountze Bob Solis If her career has taught her anything, it’s taught her to stay Boston Red Sox DentaQuest MIT Lincoln Labs modest and stay current, says CIO Elizabeth Hackenson

Elizabeth Hackenson, CIO, Schneider Electric, has been named 2021 MEMBERSHIP CHAIR MEMBERSHIP PROGRAMS CHAIR Boston CIO of the Lee Anne Howe CO-CHAIR Bill Mayo Year Leadership Lantheus Medical Bernie Gracy The Broad Institute Award winner by Imaging Agero the BostonCIO.

GARY HIGGINS BOSTON BUSINESS JOURNAL PROGRAMS CO- AWARDS CHAIR AWARDS CO-CHAIR CHAIR James Chilton Monica Caldas BY JIM MORRISON current. You have to listen to the needs of Steve Zoltick Cengage Liberty Mutual Special to the Journal the business. Define what your company is Hasbro striving for in the next five years and work with your team to figure out what current chneider Electric CIO Elizabeth or emerging technologies will help your Hackenson started her career when company achieve those goals.” everyone was still using mainframes S The Covid-19 pandemic stress-tested and writing code in COBOL. The rate of virtually every system and policy in the change in the industry was already fast and company, but she’s been pleasantly surprised only got faster as companies developed how effectively Schneider Electric has websites, embraced email and later, continued to work through the pandemic. Don Anderson* Paul Brady* Brook Colangelo* smartphones. Today, CIOs are focused With more than 140,000 employees in 100 Federal Reserve Bank Arabella Waters Corporation on the cloud, the internet of things and countries, the challenges were many. of Boston predicting and addressing the myriad ways “There’ll be a lot we’ll learn from the cybercriminals try to break into companies pandemic, but what happens after? Like all electronically. But in some ways, she says, companies, we’re trying to figure that out,” things aren’t all that different. she said. “We operate in some countries “When people struggle to understand where people really do want to come back what the cloud is, I tell them ‘just think of to the office full-time. That’s their culture. all of our mainframes in the cloud.’ instead We have other employees that feel, they’ve of having our own servers, we now share been successful and productive from home, servers together in a data center. It’s not so so they want to continue that. And then, we Brooke Forbes* Jeff Lamoreaux* Anne Margulies* very different from when we all had large have the hybrid model. My guess is some Fidelity Investments Global Partners LP Harvard University data centers in the 70s and 80s, but it’s kind of hybrid is what we’ll settle in on, and certainly a different business model.” probably more reliance on technology.” In addition to being a woman in a Staying ahead of bad actors when it traditionally male-dominated field, with comes to cybersecurity is top-of-mind for a demanding career shepherding major all CIOs, but Hackenson said the approach companies through decades of explosive has to be comprehensive, understandable technological growth, she’s also raised a to employees and risk-based. Educating family with her husband. She said she’d employees about doing their part with regard encourage anyone who was interested in to cyber hygiene is paramount at Schneider. pursuing both a great career in technology George Marootian* Sumedh Mehta* Doug Myers* “You can buy so many cyber tools that and a great family. Her life demonstrates that Natixis Putnam Investments Suffolk Construction you inundate your employees with all both are possible —with some help. those security locks or downloads to their “I couldn’t have done it alone,” she said. computers that you can bring your company “I had help. Don’t be afraid. I think there’s so to a halt,” she said. So we do a lot of work much more support in general for working looking at our risks, what’s the potential and parents these days than there ever was. then we prioritize what to work on.” And that’s also a testament to corporations What’s the next big technological recognizing that you have couples who both innovation that will disrupt businesses? She want careers, and it needs to be fair and we sees the rapid growth and implementation of need to help.” David Nuss* Ian Pitt* Nathan Rogers* Artificial Intelligence (AI) on the horizon. If her career has taught her anything, it’s Cresa LogMeIn SAIC “I think AI is going to come in a big way,” taught her to stay modest and stay current. she said. “We’re still in the early stages of Her most recent accolade came when it. I would add that a lot of companies are Hackenson was named 2021 Boston CIO of still trying to manage their data and get it the Year Leadership Award winner by the normalized and organized. As soon as they’re BostonCIO. able to do that, I think we’ll see a lot more “Stay humble and learn every day, *Advisory around machine learning through AI. I see because the technology is going to continue Board Member us using AI to free up time for employees to Mike Tirozzi* to rapidly advance, even faster than what work on more high value-added activities. Vertex See more members we’ve seen,” she said. “You have to stay That will be a big game changer.” Pharmaceuticals on Page 15

JUNE 11, 2021 5 2021 CIO OF THE YEAR | SUPER GLOBAL

SUPER GLOBAL SUPER GLOBAL SUPER GLOBAL SUPER GLOBAL SUPER GLOBAL SHELIA ANDERSON ANJANA HARVE MARK HERNON NICK PERUGINI JEANA THOMAS EVP & CIO, Corporate Global CIO, SVP & CIO, Biogen CIO, GE Corp Finance & Global CIO & VP, Functions, Liberty Mutual Fresenius Medical Care Capital Digital Technology Pratt & Whitney Mark is currently SVP and (Interim), General Electric Co. As CIO for Liberty Mutual’s Anjana is a strategic Chief Information Officer at Jeana Thomas is Pratt & corporate functions, Shelia is leader with broad business Biogen. He joined Biogen in Nick Perugini is currently Whitney’s Global Chief responsible for applications knowledge and deep 2017 and leads a global group CIO for GE’s shared Information Officer & and technologies that technical expertise, focused of nearly 500 employees. Financial Technology & Vice President. She leads drive the global company’s on improving business Prior to joining Biogen, GE Capital, responsible the Digital Technology financial, human resources, outcomes through IT Mark spent 16 years at for transforming our total organization with overall legal and data and analytics strategies. She is recognized Millennium Pharmaceuticals company financial platforms responsibility for enterprise operations. Shelia’s for helping organizations and Takeda Pharmaceuticals & business technology, into business systems team is responsible for see the value of information (following Takeda’s acquisition outcomes that deliver on GE’s management, software building, implementing management and capitalize of Millennium in 2008). At transformation journey. development, user-design, and maintaining innovative on their information assets. Millennium he was CIO Nick brings together over product management, technology solutions that Anjana is also known for and VP Operations, with 20 years of technology & cybersecurity, data scale to meet Liberty’s being a change catalyst, responsibility for IT, Real business experience digitizing science and analytics, and growing global business charting strategic direction Estate, Security, Facilities, business models and infrastructure services. needs across the 45,000+ and driving transformation in Lab Operations, EHS and a transforming GE’s customer Jeana brings over 20 employee base operating in organizations. number of other functions. & employee experience. Nick years of experience to this 29+ countries. Anjana is the Global CIO at At Takeda Mark was Regional has held numerous roles role. She’s held various Prior to joining Liberty Fresenius Medical Care, the CIO for the Americas and across GE, within businesses leadership roles of increasing Mutual in 2017, Shelia served world’s leading provider of Global Head of R&D IT. He & corporate functions, responsibility at United as vice president and CIO dialysis products and services. also spent a year in the R&D including previously serving Technologies, Pratt & Whitney, of property and casualty She is responsible for organization, leading an effort as CIO for GE’s newest Otis and Sikorsky for the past insurance at USAA. She executing digital strategies, to rationalize the global R&D startup - Current, Powered 15 years. Most recently, Jeana previously held executive improve patient experience footprint including facilities in by GE where Nick delivered served as vice president and roles with several Fortune and enable care teams with the US, Europe and Japan. Current’s digital thread & CIO leading Pratt & Whitney’s 500 tech organizations, actionable insights to provide Prior to his career in Life supported Current’s product Global Digital Delivery team. including HP and Electronic the highest quality of care. Sciences, Mark spent 15 years launch. Prior to joining UTC, Jeana Data Systems. Shelia was Anjana has an MBA in management consulting. Active in several nonprofit held leadership roles with recognized by Insurance from the Wharton School, He was a partner in the organizations, Nick holds Ernst & Young, Indiana Business America as a “2018 University of . strategy practice of Deloitte a bachelor’s degree in University, and Marshall & Elite Woman.” She received She also holds a B.S. Consulting and a member Computer Information Swift/Boeckh. her bachelor’s in computer in Computer Science of the leadership team at Systems from Bentley Jeana received her science from Louisiana Tech Engineering from Bangalore Mainspring – a venture- University. Nick lives in Bachelor’s degree in University and her Masters University, India. Anjana has funded digital strategy firm Boston. computer technology from of Science in engineering served on several boards that was acquired by IBM Purdue University and an management from Southern such as PDMA (product Global Services. MBA from Indiana Wesleyan Methodist University. management innovation org) Mark holds a B.S. and M.S. SUCCESS STORY University. and Concerts for Cure (aimed in Industrial & Management Nick’s story is one of continual at HPV Awareness) Engineering and an MBA reinvention & reinvigoration, SUCCESS STORY SUCCESS STORY from Rensselaer Polytechnic with a strong passion for A consistent theme at Liberty “My greatest accomplishment Institute in Troy, . helping our businesses & their Mutual is one team enabling SUCCESS STORY customers deliver the most has been building a Digital the global community. Last “I started with FMC the cost effective & innovative Technology team that is year, the first-ever global day we closed offices due IT solutions, enabling GE engaged, empowered, and cloud-based HR information to Covid. I had to quickly to cure, move & power the delivers quantifiable business system was implemented, support the team and build planet. value. connecting more than relationships as we prepared Over the past year, Nick My leadership team and 45,000 employees across for remote working. But has partnered to improve I increased our focus on 29 countries. This enables amidst all of this, we defined IT operating rigor across our most valuable asset, visibility into global talent a bold vision and strategy, our shared services, and our people. We have had and connects Liberty Mutual an operating model with more recently delivering a great success in creating as a single global company. significant reorganization, and successful “Remote Work” new events focused on The team of over 200 talent executed key digital initiatives environment as well as development and growth. A and technology experts, to drive business growth. reshaped our “Future of few of them included 1) 24- achieved this with 350 I have learned a lot Work”, in response to COVID. hour entrepreneurial sprints system integrations across about leadership, having Recently, Nick has taken on to innovate, 2) Leadership 14 languages. The team to earn trust and build a new focus in partnership training, 3) Technical career embarked on a transformation confidence within my team with finance to deliver more path program definition and for global finance to provide and stakeholders without operating visibility, cash 4) “Get to Know” sessions accurate information and having met anyone. I couldn’t linearity & unleash digital fostering an inclusive work unbiased financial insights to be more grateful to be a talent potential as part of GE’s environment. internal and external business part of this mission-based transformation. An engaged workforce partners. This multi-year organization, laser-focused on has led the team to an journey is being achieved creating a future worth living outstanding year of impactful through implementing SAP for patients.” results across Pratt & Whitney. 4Hana cloud-based solutions.

6 BOSTON BUSINESS JOURNAL To the CIOs: problem solvers, champions of innovation, masters of change

Bravo! Visit us at Akamai.com/CIO

Akamai celebrates the 2021 Boston CIO of the Year® ORBIE® Award winners

JUNE 11, 2021 7 2021 CIO OF THE YEAR | GLOBAL

GLOBAL GLOBAL GLOBAL GLOBAL GLOBAL KIM ANSTETT MARJORIE BOLES MICHAEL JASPER RAMESH RAZDAN MANI SUNDARAM EVP & CTO, Iron Mountain Group CIO, Sappi Ltd. Regional CIO, Draeger EVP & CIO, Bain and Co. CIO & EVP Global Services, Medical Systems Inc. Akamai Technologies Kim Anstett is executive Marjorie Boles is Group CIO at Ramesh excels at delivering vice president and chief Sappi Ltd., a global provider Michael works as the North business results through Mani Sundaram is executive technology officer at Iron of sustainable pulp and American Regional CIO the implementation of vice president of Akamai’s Mountain, where she leads paper products and solutions for Draeger, a German technology and process Global Services and Support teams driving digital-first that feature in applications manufacture of “Technology innovations. Ramesh Organization and Akamai’s innovations and new product ranging from textiles to health for Life” supporting the combines strategic thinking, CIO, based at the company’s development. Prior to joining care, graphic papers and medical and safety industries. deep execution skills with global headquarters, in Iron Mountain in 2019 as CIO, packaging. The $5.7 billion Michaels passion is around exceptional organizational Cambridge. He leads Kim was the CIO for Nielsen company produces 5.7 million IT Operations, Project and strategic leadership Akamai’s IT Organization where she was focused on tons of paper annually, as well Management and IT Security. abilities to deliver business as well as Global Services driving increased customer as 2.2 million tons of paper Prior to joining Draeger, value. Ramesh is recognized & Support (Professional value, expanding margins and pulp and 1.4 million tons of Michael was the Director of IT as an industry expert, thought Services, Account enhanced security through dissolving wood pulp, and it Operations at Sig Sauer out leader, and noted public Management, Customer cloud-architected, data- employs 13,000 worldwide. of Portsmouth NH and had speaker on wide-ranging Support), in partnership with driven, enterprise technology Marjorie has over 27 years’ served as the Director of IT technology topics including Charlie Phillips, Akamai’s platforms. She is well-versed experience in technology. at Thompson Center Arms, a leadership for the modern Senior Vice President, GSS. in M&A having integrated 24 She has held the seat of Chief division of Smith & Wesson era, Agile, AI/ML and Cloud. Mani joined Akamai acquisitions during her tenure Information Officer for Sappi headquartered in Springfield Ramesh is currently Global in 2007 as an architect at Nielsen. for the past five years, first Massachusetts. CIO of Bain and Company in professional services, Throughout her career, at a North American regional I was looking for Global I.T. where he is responsible consulting with large media Kim has been a champion level and currently at a global experience and was fortunate for driving holistic digital businesses. Prior to Akamai, for early career development level. She is responsible for when hired by Draeger. My transformation that includes he worked in various roles in and diversity and inclusion the breadth of technology time here has reinforced my developing software products engineering, marketing and programs. In 2016, Kim was supporting 13,000 employees, belief that company culture for client facing teams, client services at Virtify Inc. recognized by Tech Diversity 8 diverse renewable matters. Not only is Draeger digitizing and simplifying and Stratus Technologies. Magazine as a Distinguished resource based businesses, a great place to work, but I internal functions and He earned a Master’s CIO and by Tampa Bay and customers in over 150 get to work and collaborate unleashing new ways of degree in Computer Business Journal named her countries. She is engaged in with talented colleagues from working and experiences with Science from Northeastern CIO of the year for public the Sappi Ltd. board and is a around the globe, working modern tools. Prior to joining University, a Bachelor’s companies and the Tampa board advisory member for within dynamic teams on Bain Ramesh held a number degree in Information Bay Technology Forum the global services division, interesting and challenging of leadership positions Systems from BITS Pilani, recognized her as CIO of the Sappi Papier Holdings. topics. Regionally, I am at EMC/Dell and BCG. In in India, and completed year. Marjorie is a native of fortunate to lead a team of addition, he is currently the Certificate of Special South Portland, Maine. She the same caliber. The focus, on the advisory board of a Studies in Administration and and her husband, Matthew, commitment and sense of number of tech startups and Management from Harvard SUCCESS STORY have been married for 23 urgency for our customers is actively participating and University Extension School. The most significant years and have four children. and business continues to leading a number of non- accomplishment as CIO and reach new heights. Coming profit boards. global technology leader SUCCESS STORY into 2020 I knew we had a for Iron Mountain has been SUCCESS STORY My story is that of a first time great team, but the Covid19 the strategy development As group CIO, I’ve led a SUCCESS STORY CIO taking the reins at a time response both regionally and execution of our comprehensive IT strategy My greatest accomplishment when we as a company were and globally by the I.T. technology transformation. refresh in line with the is building an agile, resilient, going through unprecedented Organization solidified these Our strategy is focused on Thrive25 business strategy. and forward-looking diverse times with an activist investor. “Teams” and effort(s) in Talent, Enterprise Platforms, This includes people, process, organization that delivers My immediate role was to my personal highlight reel. Security and Innovation. As technology, governance and tremendous value to Bain. sharpen our focus and cut We evolved as a Global I.T. we have evolved our global financial dimensions. Since joining Bain, I have costs while ensuring that Organization, responded engineering organization, the While long term goals created a cohesive approach we motivate our remaining and transformed how we do team executed on a platform are still being executed, to truly delivering on our employees. 2019 was a business, supporting a critical strategy with standardization most strategic cornerstones digital ambition. I have turnaround story for us, we global response in our shared and upgrades across multiple are operationalized. This fundamentally shifted the did all of this and more. By the history. Outside the office platforms including: Google includes a OneSappi talent role of Technology/IT from a end of 2019, our employee I work to maintain my PMP Workspace, Salesforce strategy, global process being supplier to a strategic surveys indicated one of the & CISSP certifications, and and Oracle. In addition, we and service alignment, a partner with a seat at the biggest positive jumps in the am presently preparing to have built an enterprise technology and security table, driving and delivering history of IT @ Akamai. All of support our Agile journey with data platform that drives risk assessment, a global outcomes at business speed. this put us in great shape for a Scrum Master course. Iron Mountain’s master data governance model, and a The success of technology 2020 and the pandemic. management and enterprise consolidated investment plan is measured by its adoption analytics capabilities with and scorecard that allows IT and user satisfaction. This has the security and governance performance to be read like a resulted in our department’s required to protect our most financial statement. highest ever NPS (~76) in valuable assets. The IT strategy refresh 50-plus years of Bain’s history, was pivotal to “write the which is a dream come true. story” together and translate business needs into tangible actions for IT to deliver.”

8 BOSTON BUSINESS JOURNAL Intellinet Congratulates the Boston CIO of the Year®Award Finalists for Excellence in Leadership & Innovation

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JUNE 11, 2021 9 2021 CIO OF THE YEAR | LARGE ENTERPRISE

LARGE ENTERPRISE LARGE ENTERPRISE LARGE ENTERPRISE LARGE ENTERPRISE LARGE ENTERPRISE SHARON GABRIEL LORI GROTH MIKE HAYECK SORIN HILGEN TARA LONG EVP & CIO, Clean Harbors CIO, Industrial Business Unit CIO, Health Care Group, CIO, US, EG America Head of MMUS Technology, Stanley Black & Decker Fidelity Investments MassMutual Sharon Gabriel CIO and EVP Sorin Hilgen is the Chief at Clean Harbors, a publicly Lori Groth is the CIO of Mike Hayeck is CIO of the Information Officer at Tara works at MassMutual held, environmental, energy the Industrial business Health Care Group at Fidelity EG America, a 1,700 as the Head of MMUS and industrial services unit at Stanley Black & Investments. Since 2018, Convenience Store Chain Technology, MassMutual’s company. Sharon has held Decker and is responsible Mike has been responsible operating in 31 states domestic US insurance, many roles in strategic for setting the technology for defining platform across the . worksite, institutional initiatives and business strategy and delivering strategy and delivering As a seasoned CIO, he is and wealth management engagement but learned how solutions for the Stanley industry leading technology passionate about leveraging businesses, serving over to drive change by working Engineered Fastening, solutions for Fidelity’s technology to help the 5 million individual and as a project manager for the Stanley Infrastructure, Health Care, Medicare and business serve its guests. institutional customers with a CEO directly. She provided Consolidate Aerospace Defined Benefit businesses. Sorin leverages his range of financial solutions. project management services Manufacturing, CribMaster, This includes Health & experiences working in both As a champion for diversity and solutions for acquisition Stanley Industrial Services, Benefits Administration, the Retail and Commodity and inclusion, Tara serves teams, cost saving teams and Oil & Gas divisions. This Health Savings Accounts, Trading fields to build as vice chair of the Women’s and continuous improvement includes digital commerce, Health & Wellness Services, solutions. His expertise Leadership Business Resource teams and led transportation, manufacturing automation, Medicare Services and covers all aspects of the Group (BRG) at MassMutual. facility, asset, inventory and ERP programs, finance, Pension administration. IT discipline. Prior to his She is a certified supply chain, workforce engineering and operations Prior to his role in Health current role Sorin served information systems auditor planning, eCommerce technologies. Prior to her Care, Mike served as CIO of in IT leadership roles with (CISA), certified information and customer service key work in Industrial, Lori was Workplace Investing, where Cumberland Farms, Gulf Oil, systems security professional initiatives. responsible for corporate he was responsible for the and Louis Dreyfus Corp. (CISSP) and is also certified in Sharon played a key systems at Stanley Black technology organization that Sorin is a graduate of New risk and information systems role in cyber security and & Decker and supported serves over 25,000 clients, York University. controls (CRISC). infrastructure projects, such global implementations 32 million plan participant She obtained her BA as their disaster recovery of Finance, HR, Global accounts and $2.9 trillion from Mount Holyoke SUCCESS STORY solutions and supporting Supply Management, and in customer assets under College and earned her 2020 for EG America started 600+ offices across North Global Shared Services administration. MBA with a concentration with the Integration phase America to stay up and technology. Prior to her Mike joined Fidelity in in management information of the 2019 M&A Activity. running with high availability. 16 years at Stanley Black & 1992. Previous to Fidelity, systems from Western New This necessitated the Sharon received her Bachelor Decker, Lori worked for The Mike was involved in the England University. She is the conversion of 1,700 stores of Science in Environmental Hartford, Aetna as well as development of commercial recipient of the 2018 Women across 9 banners to a uniform Science from New England PriceWaterhouseCoopers desktop software products at in Insurance Leadership award platform. The integration College. She is a member of in the IT risk and project Access Technology. by Digital Insurance. She has phase had IT leading the the Audit Committee at Clean areas. She resides in central Mike received a Bachelor been published and featured project with a technology Harbors and a Designated Connecticut with her of Arts degree and an MBA in several different industry stack migration effort. The Partner for Clean Harbors husband and two children. from Clark University. magazines, including Working project called for replacing India LLP. Mike also serves on the Mothers magazine in 2021, stack of anywhere Board of Trustees of St. John’s Profile Magazine in 2019, and SUCCESS STORY between 30-35 stores a day High School in Shrewsbury. both CIO Review and Digital SUCCESS STORY “In 2020, during a year during the months of January Insurance magazine in 2018. “Clean Harbors exists of chaos and change, the and February. Standard She was a finalist in 2020 for because people care about Stanley Black & Decker SUCCESS STORY processes and playbooks the Boston CIO of the Year the environment and want IT model went through a “This past year, the Covid-19 were developed to support ORBIE award in the Large their waste disposed of complete transformation. pandemic further highlighted pre-cutover training, cutover, Enterprise category. properly and if possible, We created a strategic the importance of health care store go-live, post-conversion recycled or reused. The partnership with a large benefits to both employers support, and steady-state mission of IT has been to top-tier managed service and employees. support. This effort enabled SUCCESS STORY drive innovation for the provider; expanding our As CIO of the Health Care the Company to better “As a technology leader, I business to transform how skillsets and resources while Group, I am responsible for manage the business and take my greatest pride and they service our customers. also creating value for our defining the platform strategy quickly adapt to changing satisfaction from building and Delivering value starts business partners. This and delivering technology market conditions. developing excellent teams. I with relating to them and was done totally remotely solutions for employers and work with my team to set the understanding the problem. during the pandemic and their employees to select the vision, strategy and objectives My team is from different holistically changed the way best benefits plans for them. so there is clarity of purpose cultures which enables us to the IT group has operated Our digital engagement and then collaborate with learn from ways that are not for multiple decades. Since platform addresses these that team and their diverse our own. These experiences our IT teams are no longer complex challenges with skillsets to deliver exceptional create relationships with responsible for the ongoing a customer-obsessed results for the business. No our business partners and day-to-day system support experience. Solutions like one individual, no matter how drive solutions. I am the they can spend greater time the My Health Benefits talented, can be successful most-proud of my team that on innovation, business web experience, our new consistently by working alone. does this everyday through partnerships, and technology Fidelity Health App, and our I believe that a team is greater teamwork and collaboration. solutions.” navigation tools make health than the sum of its parts. I They are my inspiration.” care navigation and expense am incredibly proud of my management easier for our team and all that we have 2.7 million employee clients.” accomplished together.

10 BOSTON BUSINESS JOURNAL 2021 CIO OF THE YEAR | ENTERPRISE

ENTERPRISE ENTERPRISE ENTERPRISE ENTERPRISE ENTERPRISE MICHAEL ISRAEL SANTHOSH KUMAR ERIC LINDGREN MIRIAM MANNING IAN PITT CIO, The Kraft Group SVP, Global IT (Dunkin’ and SVP & CIO, Bright Horizons CIO, Commonwealth SVP & CIO, LogMeIn Inc Baskin-Robbins) Inspire Financial Network Michael Israel began his Brands/ Dunkin’ and Baskin- Eric Lindgren joined Ian Pitt brings more than 25 career in technology sales Robbins Bright Horizons as SVP Miriam Manning is CIO at years of experience to the and rapidly progressed to the CIO in January 2016. Eric Commonwealth Financial role of Chief Information position of chief operating Responsible for Global IT is responsible for leading Network, the nation’s largest Officer at LogMeIn. As such, officer for a high-end, Organization for Dunkin’ and Information Technology for privately held Registered Ian plays a critical role in the solutions based systems Baskin Robbins with more Bright Horizons five business Investment Adviser– growth and expansion of integration consulting firm. than 21,000 points of lines and over 32,000 global independent broker/dealer. the company, taking it from After gaining experience distribution in 60 countries employees. Eric previously She has more than 15 years a 1200 person organization consulting clients on best worldwide. Santhosh has was Executive Vice President, of experience in IT strategy with a few well known brands practices for IS management, been with Dunkin’ for Chief Information Officer development, execution, to a global portfolio of brands Michael joined Six Flags about 20 years and have for Clean Harbors from and governance within with millions of customers Entertainment Corp. in 2006 held various leadership 2014 to 2016. Eric served the regulated health care ranging from individuals as their CIO, with the goal of roles including leading for seven years as Vice insurance, software, and through to the largest putting these practices into Infrastructure, In-Store President, Chief Information data information sectors. enterprises. . Michael joined The Systems, Digital, Information Officer for PerkinElmer, Inc, Previously, Miriam served Ian is championing Kraft Group, as its CIO in 2019, Security, Store Systems a global leader in human and as CIO at Commonwealth LogMeIn’s digital capabilities with overall IS responsibility and Electronic Payments environmental health. In Care Alliance, where she by providing the product for Gillette Stadium, the teams. Santhosh has led addition to his leadership role was responsible for driving teams, sales force and New England Patriots and several major initiatives for in IT, Eric also led initiatives organizational payer and corporate teams with Revolution, International Dunkin’ including successful for PerkinElmer in eBusiness, provider care delivery innovative competencies Forest Products, Rand- migration of Dunkin’ Mobile Global Shared Services, and transformation, data-driven necessary to compete in Whitney Group and Rand- App platform from a 3rd Continuous Improvement. business reengineering, a quickly evolving hi-tech Whitney Container Board. party vendor to Dunkin’s Prior to PerkinElmer, he and member/provider product market. Michael’s skills as a Infrastructure, more than 20 spent eight years with engagement. Prior to joining LogMeIn, business leader have been App releases with meaningful diversified technology Miriam was named Ian held a number of CIO and further enhanced through updates in 2020, successful and manufacturing leader among the Top Women CTO roles in transformational his participation in the completion of MFA on the Honeywell where he served in WealthTech 2020 by companies and has led on- MIT Executive Program in Dunkin’ App, in-store and as Vice President, Chief ThinkAdvisor. Originally prem to SaaS conversions Corporate Strategy as well above-store tokenization to Information Officer for from Ireland, she graduated of products and industry as his completion of the name a few. the Environmental and from Dublin City University solutions teams on a global MBA Program at St. John’s Combustion Controls with a BA in education and basis. University and a BBA from business unit and CIO for the holds a post-grad degree in Ian holds a Bachelors SUCCESS STORY the George Washington Consumer Products Group. marketing from the Dublin double major degree in “I take immense pride in my University. Eric received a bachelor’s Institute of Technology Physics and Electronic team’s digital transformation degree in manufacturing College of Marketing Engineering. He uses a small efforts bringing our Mobile engineering from Worcester & Design. She also has fraction of that to calculate SUCCESS STORY App platform in-house, as well Polytechnic Institute and an earned her FINRA Series 99 gas mixes for fueling his Gillette stadium is currently as developing ~30 releases in MBA from Boston University. registration. passion for cave and wreck 20 years old. We are in the 2020. All these releases had He also serves as a board scuba diving around the process of rearchitecting the meaningful updates such as member for two non-profit world. physical infrastructure of the improving ordering, greater SUCCESS STORY organizations. entire site. stability/security, loyalty “Being fortunate to have A new point-of-sale improvements, new payments a high-performing team SUCCESS STORY environment has been and enabling new ordering SUCCESS STORY and supportive executive “Being a core part of the deployed stadium-wide. The channels (Curbside and I’ve been privileged to serve leadership, I am focused transformative leadership system in conjunction with Delivery). as a CIO for twenty years. The on expediating digital team”: As the CIO of LogMeIn a new food and beverage In addition, the team did an most valuable lesson I have transformation to enable in 2020 and 2021, I have inventory system and menu amazing job enabling several learned leading technology scale and efficiency and helped navigate the company board display system will in-store enhancements to organizations, is success is to enhance the user through the pandemic, provide seamless product improve speed of service, never about the technology. experience. My greatest transform to a work from updates and integration faster fulfillment, and order It’s about the people you accomplishment has been anywhere company, all to our centralized data accuracy. Also, the team surround yourself with. I assisting Commonwealth while the company was warehouse. kick started the new POS believe my success over with launching Advisor360° being acquired in a private These enhancements will and Back-Office deployment these years has been in hiring while also building out a equity purchase. This has allow us to continue to foster to all Dunkin’/BR locations strong individuals, building new thriving Technology tested every one of my a closer relationship with our to improve franchisee them into a team, then staying department as 70 percent of core leadership capabilities fan base (ie; New England profitability, efficient out of their way while setting its employees transitioned - resilience, compassion, Patriots or Revolution) to inventory management and them up for success. to Advisor360°. I am also business skills and technical one in which our fan data several innovations to drive And most importantly, proud of how the team understanding to steer the is shared across all of our incremental sales growth.” never take credit for the pivoted overnight to enable CIO team through one of business units.” contributions of others. My all employees and clients the toughest periods that success story is just a series to work remotely when anyone could imagine - all of chapters representing the Covid-19 hit and of launching without a drop in service or incredible work that those on Commonwealth Connect, deliverables. This has been a my team have delivered over which enables our financial formative period for myself many years.” advisors to connect virtually.” and one for the books.”

JUNE 11, 2021 11 2021 CIO OF THE YEAR | CORPORATE

CORPORATE CORPORATE CORPORATE CORPORATE CORPORATE BRIDGET COLLINS BILL DAMERON PUNEET NEVATIA AMY OCONNOR ALEX SUKENNIK SVP & CIO, Cerence Senior Director of IT SVP & CIO, Cambridge Trust CDO & CIO, Precisely CIO & VP of IT, Avid The Brattle Group Company Technology Bridget Collins is the SVP, I am the Chief Data and Chief Information Officer As Senior Director of Puneet Nevatia has more Information Officer (CDIO) at Alex Sukennik is Chief of Cerence, the leader in Information Technology, than 20 years of technology Precisely, the global leader Information Officer of Avid conversational AI products Mr. Dameron is responsible experience in banking in data integrity. In this role, I Technology, a global provider that unite consumers’ for the firm’s enterprise and financial services. He is a lead the global IT and cloud of software and integrated transportation and digital technology strategy, data member of the Executive Team operations, data analytics, and solutions for media and lives. Prior to joining Cerence, engineering, management at Cambridge information security teams entertainment creation, Bridget served as Nuance’s of the global information Trust and is responsible for responsible for delivering a management and delivery. Vice President, Information technology team and Technology, Operations, and world-class digital experience He is responsible for overall Technology since 2017, ensuring the security Strategic Planning as the company continues its IT strategy including: internal where she was responsible and scalability of Brattle’s He joined Cambridge Trust rapid growth in data integrity. and external customer-facing for the full suite of business technology assets. from Publicis.Sapient where he Before my role with technology infrastructure, applications, and developed Mr. Dameron has over was responsible for managing Precisely, I was Chief Data enterprise business and managed Nuance’s 25 years of senior level digital transformation and Information Officer at applications, BI, cloud Program Management experience managing projects and key initiatives Cloudera. Before that, I worked adoption, data center hosting, function serving IT, security, information technology for a number of banking in leadership roles at Nokia security, and operations for the the transformation office, and for global organizations in and financial clients, as well and Sun Microsystems. e-commerce Digital Platform M&A/divestiture activities. the professional services, as leading digital product I love to lead through team. Previously, Bridget held manufacturing and financial development from concept times of change - using data, Prior to Avid, Alex was Vice IT leadership positions at services industries. In those to launch. His experience analytics and information President of Infrastructure Progress Software and was in roles, he implemented includes running front office technology. I am a strong and Operations for Houghton software development at Daly information technology technology for Babson Capital executive who gets in the Mifflin Harcourt (Nasdaq: & Wolcott (currently Infor). best practices and security Management and serving as a trenches to build a common HMH), leading the digital She holds a BS degree from frameworks based on NIST Vice President of Application vision, develop creative transformation of the business Providence College and an and ISO 270001 standards. He Delivery for Wellington ideas, and lead teams to with a focus on operations and MBA, High Technology, from is certified through Harvard Management. Earlier in deliver results. I am decisive, infrastructure modernization. Northeastern University. University on Cybersecurity. his career he worked in solutions-focused and results- Previously, Alex was Vice In addition, Mr. Dameron technology roles at Cambridge oriented, with rich expertise President and Head of has published numerous Technology Partners. in building and revitalizing Information Technology for SUCCESS STORY articles in The New York Nevatia holds an M.S. from teams, innovating product/ Rapid7, where he helped drive As Cerence’s CIO, I led an Times, The Huffington Post, The Ohio State University and services/data portfolios, and the overall IT strategy to enable aggressive and complex and The a Bachelor of Technology in delivering measurable a successful IPO in 2015. Alex disentanglement of legacy Washington Post. His book, The with Honors from the Indian analytical/marketing/ also served as CIO of Parallels systems, processes, and Lie, which deals in part with Institute of Technology (IIT) technical outcomes that affect and Head of IT at Acronis, both data as part of a Spin from the perils of social engineering in Kharagpur, India. He is also real change. My practical global software companies. our multi-divisional, global in the realm of cybersecurity, the founder and President leadership tips are sought by Alex also served as a parent. An incredible feat, was named a New York Times of Higher Possibilities, Inc., data leaders across the globe. co-founder to SaaSLicense, we seamlessly transacted editors’ choice. a 501©(3) organization I earned my B.S. in successfully acquired by business on Day One. B.S. UNCG in Finance and dedicated to improve the Computer Science and Apptio, Inc. in 2020. Focused on simplification, Management quality of life for the poor and Electrical Engineering at the cloud-first, scalability, and physically disabled. University of Connecticut security, we’ve continued to SUCCESS STORY School of Engineering and build on that architecture SUCCESS STORY Avid’s top job was to keep her M.B.A. from the D’Amore- to enable the business to In 2012 Hurricane Sandy SUCCESS STORY content production teams McKim School of Business at reach record growth. With a wreaked havoc on many “I am proud of the working and hitting their Northeastern University. I am customer-first, empathetic- businesses. The storm transformation of the IT team deadlines even though they based in the Boston area. IT approach to our work, we knocked out a transformer, culture. The IT team was an couldn’t be together in studios have built alliances across making our data unavailable area of weakness with broad and TV stations. Most crucial all functions and supported for a day. Data is our gold, our dissatisfaction with the quality SUCCESS STORY were large Hollywood and Cerence in achieving record inventory. My goal became and level of service. There was 2020 was a year that defined network TV productions relying contracts and revenues. I to create an environment open acknowledgement that Precisely as a global leader on Avid solutions. For IT, this couldn’t be prouder that our where employees could work everyone went to a couple of in data integrity... My IT first meant scaling faster than IT team received the first ever anywhere at anytime. My individuals to get work done. organization was a critical ever to keep our own 1,400 Cerence CEO Driver Team greatest accomplishment The team has changed that enabler of this transformation people working. Second, Award! is more of an umbrella that perception by 180 degrees and - modernizing and integrating IT was on point to help our includes facilities, software, is recognized for performing systems, informing product customers get back to work hardware and a suite of at a high level. This was development, pivoting to on a whole new cloud-based collaboration tools that work accomplished through hiring work-from-home during the platform and with complete together to meet the needs right skillsets, holding people pandemic, and generating security and reliability in the of the firm, securely. One accountable, replacing certain millions in cost savings – all of Azure cloud. Amid all this, year ago, we experienced positions, and modeling of which ultimately led to the sale both Avid and our customers the ultimate test of all those desired behavior. By actively of the company at a value of found success at working very years of work. When we went listening, setting realistic $3.5B - more than 2x increase differently. into quarantine, our business expectations, and executing in under four years. boomed and not a minute was on projects, team has gained lost. the trust of business peers.”

12 BOSTON BUSINESS JOURNAL 2021 CIO OF THE YEAR | PUBLIC SECTOR

PUBLIC SECTOR PUBLIC SECTOR PUBLIC SECTOR PUBLIC SECTOR JOHN BARDEN BIJAY KUMAR JOHN LETCHFORD DR. MICHAEL CIO, Yale University CDO & CIO, State of Rhode VP & CIO, University of Island Massachusetts MUNDRANE Mr. Barden began his career VP IT & CIO, University of as a consultant with Arthur Bijay Kumar has been the Chief John Letchford joined UMass Connecticut Andersen with an emphasis Information Officer and Chief in 2017 as Vice President and on information technology Digital Officer for the State of Chief Information Officer in Michael is the Vice Provost re-engineering and major Rhode Island since July 2017. the President’s Office. In his for Information Technology technology-enabled process Under his leadership, Rhode role he provides strategic (VPIT) and Chief information improvement projects. Island has been the state and collaborative technology Officer (CIO) at the University From 2004 to 2016, Mr. with the most progress in leadership to ensure UMass of Connecticut and leads Barden held an expanding set of Digitalization (2018 – 2020). achieves its academic, the Information Technology responsibilities at the University Prior to his current role, research and administrative Services (ITS) area. As the of Rochester, culminating as Bijay served from 2011 to priorities. John has made central provider or facilitator the Deputy Chief Information 2017 as a Vice president of University Information of technology and computing Officer. During his time at Information Technology at Technology Services (UITS) services, ITS is responsible Rochester, he was involved Hasbro Inc., in their corporate a top class, dependable for deploying, managing, and in launching the university’s headquarters at Pawtucket, and innovative IT services maintaining IT systems, services, first institution-wide learning RI. He led the Office of the organization during his tenure. and capabilities to best meet the management solution, CIO, leading IT Strategy, IT Before joining UMass John changing needs of the University deploying an integrated data Finance, Strategic Sourcing worked at MIT as the Chief as it pursues its mission of warehouse and completing and Contracts with extended Information Officer for the research, teaching, learning and several major administrative responsibilities in Application Sloan School of Management outreach. With over 25 years systems projects, establishing development, Infrastructure where he created a cohesive of experience in information an integrated research and Operations and Enterprise and forward-thinking technology, Mundrane computing organization. Architecture. Bijay established technology environment for has extensive technology Mr. Barden has served a structured Procurement, the school that could be a infrastructure experience and as the Chief Information Vendor Management lever for innovation, visibility has been responsible for many Officer of Yale University and Strategic Sourcing and value. Prior to MIT John major initiatives at both the since 2017. In this capacity he competency and achieved worked at Tufts University for campus and state levels. He coordinates the collaboration cost savings/reduction of 200+ a year as a Senior Strategist, has held positions of increasing of all IT units across Yale, shares Million dollars. Previously, as assisting the University leadership at Rutgers, the State accountability for research Senior Manager at Staples Chief Information Officer University of , the computing functions with the Inc., Bijay led Supply Chain with the transition towards University of California, Berkeley Vice Provost for Research, and and Replenishment systems an integrated IT operating (UCB), and the University of leads the central IT organization. for the US and UK (serving and shared services delivery Connecticut. He serves on the He introduced three strategic 1600 super stores in US model as part of a larger Connecticut Commission for anchors to govern the initial and $8 Billion in Sales). He university-wide effort to Educational Technology as the phases of transformation, created and executed transform administrative Vice Chair and has been active and significantly altered Supply Chain Systems processes and practices. in the state-wide education the information technology roadmaps and implemented Prior to moving into networks in New Jersey, governance model and several transformational Higher Education, John was California, and Connecticut. collaborations across campus. initiatives such as Application the Chief Information Officer Mr. Barden earned his B.A. consolidation, Warehouse for the Commonwealth of SUCCESS STORY in Economics and Management visibility tools, Warehouse Massachusetts. In this role When I arrived, UConn- from Albion College and M.B.A. labor management systems, John set strategic direction leadership was disillusioned from the Simon School of and Voice services in the and led key information with IT, there was open hostility Business. Distribution centers. technologies programs across between central and distributed executive government. He IT, the community mistrusted served as the chair of the SUCCESS STORY SUCCESS STORY central IT, and morale was at state’s IT governing body, the Technology plays an Created the highest an all-time low. I embarked on CIO Cabinet, and also served increasingly vital role in all performing team in the state’s a concerted effort to address as a member of the State aspects of the mission of Yale. history; among best in the this, thoughtfully applying my 911 Commission, Governor’s Through focused work on our country; Stabilized troubled operational experience and Health IT Council, and on the strategic goals, and the trust health benefits program. knowledge of organizations. board of the Mass Broadband and engagement of the entire Led strategic ERP program; Central IT and its capabilities Institute. John was a Director community, we have enabled Advanced cybersecurity, evolved dramatically, as I on the National Association a more mission-aligned, modernized critical built strong rapport within of State CIOs (NASCIO) collaborative, and capable applications. Enhanced Cloud the organization and with our Executive Committee and in information technology team. program and Data Analytics community. Today, university 2013 was named as one of That is paying dividends - not centers of excellence. leadership classifies central IT Government Technology’s Top only in the herculean response Institutionalized ITIL, IT Service as a success, I exercise formal 25 Doers, Dreamers & Drivers required to sustain Yale’s Management; Led innovative and informal direction over all in Public Sector Innovation operations through COVID-19 - Covid 19 technical enablement IT, the community values and nationwide. but also in accelerating progress – Trailblazing contact tracing, appreciates its relationship with in supporting Yale’s faculty, staff, case investigation, testing central IT, and morale has never and students. platform, vaccination system. been higher.

JUNE 11, 2021 13 2021 CIO OF THE YEAR | HEALTHCARE

HEALTHCARE HEALTHCARE HEALTHCARE HEALTHCARE HEALTHCARE JEANNETTE CURRIE LEANNE HARVEY NAOMI LENANE JAY PASTERIS GREG WOLF Community Hospital CIO, CIO, Harvard Medical Faculty VP & CIO, Dana-Farber Cancer VP, CIO & CISO, New CIO, UMass Medical School Beth Israel Deaconess Physicians at BIDMC Institute England Journal of Medicine/ Medical Center Massachusetts Medical Greg is a seasoned IT Leanne Harvey is the CIO Naomi Lenane was appointed Society executive, passionate about Jeannette Currie serves as at Harvard Medical Faculty Chief Information Officer the role of technology in CIO for Beth Israel Lahey Physicians at Beth Israel and Vice President of Jay Pasteris is the CIO & CISO improving healthcare. Bitten Health Community Hospitals Deaconess Medical Center Information Services in June for the Massachusetts Medical by the life sciences bug, Greg including Beth Israel (HMFP), a multi-specialty 2017. She is responsible for Society and New England devotes his considerable Deaconess Milton, Needham physician organization made all software and infrastructure Journal of Medicine. Formerly energies building and leading and Plymouth. Jeannette is up of over 1,900 physicians, supporting the Dana-Farber Jay served as the SVP of technology organizations responsible for all functions researchers and advanced Cancer Institute clinical and Global IT for Houghton Mifflin towards meaningful Health IT of Information Technology practitioners. business operations, including Harcourt and as the CIO & solutions. across Beth Israel Deaconess Prior to her role with care delivery, business & CISO for Boston based cyber Greg’s career includes Community Hospitals and is HMFP, Leanne was the administrative functions and security firm Veracode. leadership roles at world also the designated HIPAA Director for EHR and Clinical human capital. Prior to her In his career Jay has been class institutions including: Security Officer. Data Management for the role as CIO, she held multiple responsible for leading and UMass Medical School, Currently, Jeannette is Beth Israel Deaconess Care roles at Dana-Farber, including delivering scalable enterprise CIO; Novartis Institutes for participating in the CRICO Organization (BIDCO). She the IS leader for the Epic technology solutions, Biomedical Research (NIBR), and AMC PSO sponsored Task led the team that designed Health Record implementation product engineering, Executive Director, Research Force to create guidelines and deployed one of the first and the opening of the global infrastructure, user Computing Platforms; for safe laboratory specimen cloud-based EHR offerings Yawkey Center for Cancer experience, security and athenahealth, Vice President handling through the lifecycle in the country, enabling Care. Naomi received her compliance across global IT, of Technology; PTC, Vice of the testing. Recently, she significant Triple-Aim undergraduate degree from SaaS and Cloud platforms. President, Information was a contributing member of improvements that helped Randolph College (formerly Jay is an accomplished Technology; State Street, an advisory group to develop the organization rank as the Randolph-Macon Woman’s senior business technology Senior Systems Officer; a Digital Health Marketplace #1 performing Pioneer ACO College). She is an active leader with experience in Arthur Andersen, Senior Staff program in Massachusetts for in Massachusetts, and the #3 member of the Health aligning technology with Analyst. the Mass eHealth Institute. nationally in 2013, as well as Information Management business strategy and Greg graduated from A graduate of the the top-performing ACO in Systems Society and SIM driving innovation across the Cornell University with University of Massachusetts quality reporting in 2015. (Society of Information organization. His experience a Bachelor of Science in Amherst, Jeannette was Leanne has an MBA from Management) Boston as an innovative technology Operations Research and previously Executive Director the Questrom School of with a focus on women in leader and his history of Industrial Engineering in 1988. of Information Systems at Business at Boston University technology. delivering technology South Shore Hospital. She and a BA from Wheaton solutions across global SUCCESS STORY also served as Assistant College. In her free time organizations, has proven SUCCESS STORY “My greatest accomplishment Director of Information she can be found exploring successful in building high “My greatest accomplishment as CIO was creating our Systems at Mount Auburn local hiking trails with her performing and results-driven is my Dana-Farber team who ‘IT Innovation Internship’ Hospital and Information husband and two daughters, technology teams that not give back to the underserved program. These internships Systems Manager at and dreaming about post- only deliver business value, children of Boston through are designed to address Caregroup. pandemic travel. but transform organizations to the United Way BoSTEM unmet technology needs at excel in the digital era. program. My staff developed the Medical School such as SUCCESS STORY SUCCESS STORY a fun, educational STEM 3D printing, Geographical “The words used to describe “Building upon the lessons program for middle-schoolers. SUCCESS STORY Information Services, and the last year have been learned from the first few Students learn about Dana- “The MMS and New England Operations Automation. They consistent: unprecedented, months of the pandemic, I Farber patient appointment Journal of Medicine is are also designed to provide relentless, stressful, partnered with my colleagues schedules, and the real-time the most recognized and an opportunity for people challenging. I have recently at BIDMC to create a new location technology used to influential brand in medical at inflection points in their seen hope emerging due to telehealth platform that address clinic workflow and knowledge. They are at a career, such as those pivoting availability of vaccine. I have integrates video technology capacity. The students see critical juncture in their 270 from other vocations or those been honored to contribute within BIDMC’s self-developed themselves in the diverse staff year journey and technology just starting out. to and lead IT initiatives EMR, enabling providers to with STEM careers in their sits in the middle of the “Of the 52 interns to supporting the rollout of easily launch video visits own community. I brought current journey. I have had date, half were women, 19% vaccines to colleagues within established clinical the idea to the department been blessed with the were from groups under- patients. It was a privilege workflows. Additionally, we to give back to the Boston opportunity and been represented in technology to stand up a program that have built functionality for community. My team took it entrusted to modernize and and 27% joined our IT team distributed vaccines to patients with limited English to the next level. I am so very pivot the organization to a upon completion. This our front line workers. We proficiency which translates proud to be their CIO.” modern, multi-product digital program has enriched UMass were able to then provide the application into the organization. During my time Medical School in profound vaccinations to our patients. patient’s native language and here we have pivoted the ways.” We used our data to assure integrates with our interpreter organization to better serve we were distributing with services system. I am most its global customers and equity and inclusion to our proud of these achievements scale to meet the current communities. We are serving because of the direct impact and future demands of this so many and providing hope. I on patients especially for global organization, that is am forever humbled.” at-risk and underserved so important to the global populations.” medical community.”

14 BOSTON BUSINESS JOURNAL 2021 CIO OF THE YEAR | WHO’S WHO BOSTONCIO

Shelia Anderson Sarah Angel-Johnson Kimberly Anstett John Barden Douglas Barta Mona Bates Marjorie Boles Liberty Mutual Save the Children Iron Mountain Yale University Cerevel Therapeutics Raytheon Sappi Limited Federation Inc

Jeff Boulden Michael Bourque Chris Bowers Michael Cipriano Michael Crones Brian Curtis Nancy D’Amico Morris Group, Inc. Boston College Boston Consulting University of Draper Southern New Digital Federal Credit Group, Inc Massachusetts Lowell Hampshire University Union (DCU)

Mitchel Davis Charlie Desourdy David Elges John Gidman Jonathan Grant Lori Groth Tom Harvey Dartmouth College Markley Group Boston Government Loomis, Sayles & iRobot Stanley Black & Alkermes Company, L.P. Decker

Robin Healey Vicki Hildebrand Sorin Hilgen Brad Horst Joel Jacobs Ryan Kennedy Jim Kotarski Commonwealth of Blue Cross Blue EG America Microdesk The MITRE Philips Five Star Senior MA Executive Office Shield of MA Corporation (ret) Living for Administration and Finance

Dave Krupinski Santhosh Kumar John Letchford Tara Long Paul Luongo Miriam Manning Peter Marshall Care.com Dunkin\’ Brands Group University of MassMutual Plymouth Rock Commonwealth Acushnet Company (Co-Founder) Massachusetts Assurance Financial Network

James McGlennon John McGregor Amy Metet Michael Milligan George Moore Jim Noga Deborah Norton Liberty Mutual Kronos Houghton Mifflin University of Cengage Mass General Harvard Pilgrim Insurance Harcourt Massachusetts Brigham Health Care

Amy O’Connor Jay Pasteris Nick Perugini Matthew Postulka Ravi Shankavaram Mark Sherwood Dave Spooner Precisely Massachusetts General Electric Federal Reserve New Balance Nuance Staples Medical Society/New Company (GE) Bank of Boston Athletics Communications England Journal of Medicine

Jason Stump Mani Sundaram Brendan Thomas David Vidoni Adam Wasylyshyn Greg Wolf Encore Boston Harbor Akamai Technologies Toole Pegasystems Insulet Corporation UMass Medical School Boston Consulting Group, Inc

JUNE 11, 2021 15 Open technology built for change

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