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EDITION 42 APR-JUN 15 THE INTERNATIONAL EDITION PARTNERING WITH GOVERNMENT Debra Tippett Michael Brennan They have deep Our multi-disciplinary Government team of 300 lawyers, drawn understanding of the David Crane from all of our practice areas, delivers leading business and industry edge solutions to Commonwealth, regulatory framework, as well as State and as well as attention to Territory governments. detail and the ability to work seamlessly as a team across a variety of disciplines. They also Neal Parkinson Amanda Story have a strong focus on budget control and value for money. GOVERNMENT CATEGORY, AUSTRALIA Andrew Gill Nevin Agnew CHAMBERS ASIA PACIFIC 2015 15 0014 Mark Treffers Alice McCormick EDITOR Ron Dent CONTENTS EDITORIAL, PRODUCTION AND COVER: BADGING Australia’s place in the world Public Administration Today is ADVERTISING MANAGER Sally Woolford ©iStockphoto.com @pagadesign published by IPAA ACT Division DESIGN EnvyUs Design, Suzanne Green EDITORIAL & PRODUCTION MANAGEMENT Faceworks Marketing Solutions PRINTER Finsbury Green 06 35 46 This edition saved 1,389kgs of greenhouse (CO2) emissions compared to a non-green printer PUBLISHER (COPYRIGHT) Copyright for published articles (including digital) resides with Public Administration Today and its publisher, IPAA ACT Division, CEO Drew Baker. After publication, authors may reproduce their articles in other forms with appropriate acknowledgement. STATE EDITORIAL CONSULTANTS ACT & COMMONWEALTH Amanda Anderson, [email protected] NATIONAL Jo Rose, [email protected] NSW Megan Scardilli 03 EDITOR’S NOTES VIC MAKES IP FREE [email protected] FROM THE EDGE 34 Richard Vinciullo, Department of NT Kevin Thomas, [email protected] Freedom … is not ‘just Treasury and Finance, Victoria QLD Christine Flynn, [email protected] another word’ Ray Lane, [email protected] 35 BUILDING ENGAGEMENT SA Tony Lawson, [email protected] PRESIDENT’S COLUMN WITH CHINA Renae Haese, [email protected] 05 Embodying the Spirit Warwick Smith, Chair TAS Rebecca Moles, Australia-China Council [email protected] 06 SLIPPERY SLOPE? Summa McIntyre, [email protected] Darryl Gobbett SHARED EXPERIENCES VIC Robin Astley, [email protected] 38 Professor David Gilchrist, Nick Bastow, [email protected] 10 COMPETITIVENESS AND Curtin University, WA WA Yohan Fernando, [email protected] PRODUCTIVITY David Gilchrist, [email protected] Productivity Commission MAKE MORE OF OUR EDITORIAL DEADLINES 40 GLOBAL PROFESSION July-September 2015 – 15 May 2015 INNOVATE TO COMPETE Nick Chiam, Victorian Theme: Productivity 13 INTERNATIONALLY Department of Education and October-December 2015 – 14 August 2015 Daniel Quinn and Mike Lawson, Theme: Professionalism Early Childhood Development Department of Industry and Science January-March 2016 – 6 November 2015 Theme: The Indigenous Issue – Closing the Gap 42 TASMANIA’S GLOBAL INTERNATIONAL ENGAGEMENT CHALLENGE The ACT Division of the Institute of Public 17 MEANS SAFER WORLD Jan Davis, CEO, Tasmanian Administration Australia (IPAA) publishes Public Administration Today, with the support of National Mike Mrdak, Department of Farmers and Graziers Association Council. The magazine is primarily a national Infrastructure and Regional communications medium for all IPAA members. Development 46 EDUCATING THE WORLD It aims to report IPAA activities, promote and Anne Baly, Department of celebrate achievements in Australian public sector FRUITFUL REGIONAL HARVEST management, disseminate information about major 20 Education and Training trends and developments, and facilitate discussion Department of Foreign Affairs and debate. Articles are published on editorial and Trade AUDIT ON WORLD STAGE relevance and merit. Views expressed are those 50 Australian National Audit Office of individual authors and do not necessarily reflect 22 G20 FOCUS ON the views of the Institute or the editorial team. FEMALE WORKERS 52 AROUND THE WORLD WITH Today is available on the web – full editions only to William La and Nick Mowbray, OPEN GOVERNMENT IPAA members and subscribers – via a password. Sample pages from each edition are freely available Department of Employment Elizabeth Tydd, Information as are covers and contents lists from past issues. Commissioner, NSW Information CONTRIBUTIONS Proposed articles, media 26 NARRATIVES AND POWER and Privacy Commission releases, letters to the editor and constructive NETWORKS IN WASHINGTON feedback are welcome – via email only to Lex Drennan, NSW Ministry of 56 REVIEW – AROUND [email protected]. Please read the Police and Emergency Services THE NATION Contributors’ Guide at the IPAA ACT website. ADVERTISING For details, including BECOMING COMPLACENT COMING ATTRACTIONS rates and material specifications, email 29 70 [email protected] Julie Sloan SUBSCRIPTIONS Annual subscription is $104 AUS. International subscription 30 SAME BUT DIFFERENT $160 (AUS inc GST). Quarterly editions posted John Doyle, Auditor-General, Victoria to your nominated address. Also available as Get in first. part of IPAA individual or corporate membership, BEST PRACTICE – Stay in front. Australia-wide. Ask your local divisional office. 32 INTERNATIONAL REGULATION To find out how to haveToday delivered Visit IPAA ACT at www.act.ipaa.org.au reports with Grant Pink Today to you visit www.act.ipaa.org.au GOLD SPONSORS IPAA ACT acknowledges and Matt Marshall, Department the generous assistance of its Gold Sponsors: and follow the prompts. Centre for Public Management, Hays Recruiting, of the Environment KPMG, Telstra and Minter Ellison. ISSN 1832-0066 PUBLIC ADMINISTRATION 01 REINVENTING THE POSTAL SERVICE FOR THE 21ST CENTURY Australia Post and its Managing Director and CEO, Ahmed Fahour, are revolutionising mail as you know it. They’ve introduced the Digital MailBox to offer Australians online transactions and instant delivery, alongside stamps and physical mail. It’s the future of post. And Telstra’s secure Cloud is the foundation of Australia Post’s vision. For more on this and other Telstra solutions, visit telstra.com/enterprise/auspost NOTES FROM THE EDGE Freedom … is not ‘just DIGGER SPIRIT An Australian bringing in a wounded comrade to hospital. Notwithstanding the unhappy situation, they joked as they made their way down from the front (Australian War Memorial: 1915, Ottoman Empire: another word’ Turkey, Dardanelles, Gallipoli) Five score and women, living and dead, who have devotion – that they shall not have died years ago, come struggled and sacrificed to keep alight the in vain – and that government of the November, our torch of freedom, including those brave people, by the people, for the people, forefathers sailed souls at Charlie Hebdo whose lives shall not perish from the earth. forth from this were stolen for daring to speak This edition of Today is continent to freely by murderous fanatics dedicated to freedom and defend the liberty posing as men of piety. especially to the men and on which this The world will little note, nor 272 women who, internationally, newest of nations was founded. long remember what is said WORDS work for those elected Now we are engaged in a great global battle, here, but it can never forget officials who are charged testing whether this nation, or any other so what they did in the name of with protecting it. freedom. It is for us the living, rather, conceived and dedicated, can long endure. Ron Dent to be dedicated here to the unfinished Our way of life is being threatened by terror Editor work, which they fought to protect that aims to cow us into submission to those [email protected] and have thus far so nobly advanced – who would dictate their own twisted views @mrrondent dedicated to the great task remaining on morality and how we should live. before us – that from their honor we Inspired by recent events, the ANZAC It is altogether fitting and proper we take increased devotion to that cause for Centenary and *Abraham Lincoln’s immortal should resist. We owe it to the brave men which they gave the last full measure of Gettysburg Address. PUBLIC ADMINISTRATION Today is the premier national members’ magazine of the Institute of Public Administration Australia (IPAA). It promotes IPAA activities, events and people; is a platform for member communication; and supports the IPAA brand across Australia. Today reports, promotes and celebrates achievements in the wider public sector; disseminates information and provides thoughtful insight on trends, developments and projects. It facilitates discussion and debate about public policy, its development and implementation. PUBLIC ADMINISTRATION 03 IPAA 2015 NATIONAL CONFERENCE SYDNEY 14 & 15 OCT THE HILTON, SYDNEY – 488 GEORGE ST, SYDNEY JOIN US to connect with some of the best public sector thinkers, speakers and facilitators and participate in a range of new and innovative Conference sessions. To learn more or register your interest: WWW.IPAA2015.ORG.AU IPAA 2015 NATIONAL PRESIDENT Embodying the spirit NATIONAL of public service What does ‘public service’ mean to you? IPAA national president Terry Moran recently presented the CONFERENCE Sir Edward ‘Weary’ Dunlop Asialink Lecture. It gave him ‘pause to reflect’. Weary Dunlop was an Australian Strikingly, the public sector – among the My final observation is about the need for SYDNEY 14 & 15 OCT surgeon renowned for his leadership in largest employers in Australia – has been better political leadership. There has been Australia