A Newsletter for the Private, Voluntary and Independent Sector JULY 2013

Director’s Update...

Welcome to the first edition of This newsletter is one of the many “Workforce Development News” opportunities that we will use a newsletter for the Private, to engage with you as a sector Voluntary and Independent (PVI) throughout the year, in addition to Sector in the Borough of the provider forums, we will also be Cathy Kerr Richmond upon Thames (LBRuT). setting up some best practice forums Director on a number of specialist topics. The aim of this newsletter is to Adult and Community Services London Borough of Richmond provide clear and up-to-date This is the first time we have upon Thames information to all Social Care produced a newsletter for providers, Providers in the PVI sector, who are and we are hoping it will enable operating services in the LBRuT, us to provide a more streamlined about the opportunities which are method of engaging with the sector. available to them to further develop their workforce. We hope that you find this newsletter useful and informative During these times when the social and we welcome your feedback on care market is going through so the contents. much change it is important that social care providers continue to invest in developing the social care workforce so that they have the skills required to provide good quality social care.

Please send any comments or queries to [email protected] 1 JULY 2013

The Workforce Development Fund (WDF) The Workforce Development Fund (WDF) is a funding stream from the Department of Health disseminated by Skills for Care via a network of organisations and employer led partnerships.

WDF is a contribution towards the cost of completing units and qualifications on the Qualifications Credit Framework (QCF), meaning you can claim back a proportion of the costs of your workers’ training. Funding is calculated on the LBRuT in partnership credit size of the QCF units - £15 per credit. For example you can claim up to with Skills for Care and the Lead £690 for the Level 2 Diploma in Health and Social Care; up to £870 for the Partner will be hosting an event Level 3 and up to £1200 for the Level 5 Diploma in Leadership to promote the WDF on the and Management. morning of the 24th of September at York House in so The Lead Partner for South West London is The General Manager of save the date! Please see the flyer Clarendon Home Care, David Vincent. David’s contact details are as follows: attached to your email which has more details about the agenda for Clarendon Home Care the day and how to book. General Manager David Vincent Ph: 020 8439 7789 Email: [email protected] 185 Elm Rd, Kingston Upon Thames, Surrey, KT2 6HY

All of the information you need to apply for this funding is available at: www.skillsforcare.org.uk/funding/workforce_development_fund/ WDF_2013_2014_accessing_the_fund.aspx

LBRuT Adult Services Free Courses!!!

There are a number of social care training courses which If you would like some more information are provided by LBRuT and organised by the Adults you can also contact the Adults Workforce Workforce Development Team which are free for the Development Team on ph: 020 8891 7649 or email Private Voluntary and Independent (PVI) sector to attend. [email protected]

For more information about which courses are available Please note in the article on page 4 - “On the Move” - for the PVI sector; the content of the courses and how to that training courses will no longer be held at book on them go to: Community Centre but at at the Twickenham Training Centre in Grimwood Rd. www.richmond.gov.uk/home/health_and_social_ care/social_care_training.htm

PleasePlease sendsend anyany commentscomments oror queriesqueries [email protected] [email protected] 2 JULY 2013

LBRuT Adults Workforce Development Team We aim to provide Learning and Development opportunities The Adults Workforce Development for statutory agencies and those in the private and team is part of the Adult and voluntary sectors to enable Community Services (ACS) Directorate, them to work together to improve the quality and and sits under the Joint Commissioning delivery of service to service Collaborative, Commissioning Support users, their carers and local communities. team. We are located at the Civic Centre, Twickenham. If you would like some advice in relation to workforce development then please contact us. More details about who is in the team and what their role is are provided below:

Name Main Function Contact Details Carol Stewart Management of the workforce development [email protected]. Interim Head of Adults function across Adult Services in LBRuT. uk Workforce Development Strategic lead and external liaison with key Ph: 020 8891 7649 external agencies.

Maria Brent Specialist areas – People with Learning [email protected] Professional Development Disabilities, Safeguarding, Occupational Ph: 020 8891 7649 Adviser (PDA) Therapists, Autism and Mental Health.

Joasia Marzec Specialist areas – Social Work and Social [email protected]. Professional Development Work Education, Dementia, End of Life, uk Adviser (PDA) Personalisation and Carers. Ph: 020 8891 7649

Catharine Tyrell Specialist areas: E Learning on ROSE for [email protected] Professional Development Adult and Community Services. Ph: 020 8891 7649 Adviser (PDA)

Anita Woods Specialist areas: working alongside [email protected]. Professional Development commissioners and quality assurance in uk Adviser (PDA) This is a new role! ensuring that the private and voluntary Ph: 020 8891 7649 social care sector workforce in the LBRuT are trained and supported to maintain high standards of care. Also to ensure that as commissioners the QA systems are able to measure the impact of the training in place within provider organisations.

Please send any comments or queries to [email protected] 3 JULY 2013

ROSE E-Learning ROSE is an E-learning system available to all care and support providers in Richmond.

ROSE provides you with access to Some of the current courses with Details about how to access a variety of learning activities and e-learning modules are: ROSE are provided in the leaflet resources which can be accessed - “ROSE Your Quick Start Guide • Safeguarding Adults from any computer, either at work to E-Learning”. You can also go • Dementia or at home, when and where you to www.learningpool.com/ • Mental Health Awareness need it. richmond to get access to ROSE. • Autism Awareness • Personalisation ROSE does not require special technical expertise. No greater IT Modules that will be coming to skills is required than that needed to ROSE soon are: browse the web, watch clips on you tube or send an email with • Mental Capacity Act an attachment. • Common Induction Standards

LBRuT Training Centre World On the Move!! Alzheimer’s

After 21 years of delivering The majority of the courses will Month training in Mortlake Community be held at the new centre, with Centre, Adult and Community the exception of Moving and Event Services Workforce Development Handling, which will be held at the will be moving their training Windham Croft Centre. courses to the brand new September 2013 Twickenham Training Centre in The Twickenham Training Centre LBRuT in partnership with the Grimwood Rd. has excellent public transport Alzheimer’s Society will be hosting access, being within ten minutes an event on the afternoon of Twickenham Training Centre, is walking distance of Twickenham the 19th of September 2013 to managed by Education, Children railway station and the main town celebrate World Alzheimer’s Month. and Cultural Services. The centre centre, and well served by the bus More details about this event will be has been fully refurbished, to routes 281 and 267. included in upcoming newsletters. enable a full range of learning and development opportunities to take For more details about how to place. access Twickenham Training Centre go to the following link. The changes will take effect from the beginning of August, you will www.richmond.gov.uk/home/ have noticed that all the courses business/business_support_ from August onwards will already and_advice/conference_ be booked into new venues. facilities/ttc.htm

Please send any comments or queries to [email protected] 4 JULY 2013

Market Position Statement: Developing Care Markets for Quality and Choice

Developing Care Markets for Quality and Choice A market position statement provides key intelligence to programme (DCMQC) is an initiative across England support providers to: commissioned by the Department of Health and the Association of Directors of Adult Social Care to support • Make proactive business investment decisions local authorities as outlined in the White Paper on • Respond to opportunities around self-directed reforming care and support: Caring for our Future support White Paper • Prevent providers from wasting resources on poorly targeted initiatives The DCMQC programme is designed to help local authorities build their capacity to shape a diverse, The MPS will set out Richmond’s position as a vibrant and high quality market for social care commissioning authority and market facilitator. The MPS services. It is aimed at supporting Local Authorities will be an important tool in engaging with existing and to move from a provider/commissioner relationship potential providers to provide high quality personalised to an enabling and facilitative role, to develop services that meet the needs of vulnerable adults market capacity, provide greater choice and drive effectively and efficiently. It is our intention to engage up the quality of care. A key part of the programme with local providers as we finalise the MPS over the next is for local Authorities to develop a Market Position couple of months. Statement (MPS). A MPS provides an analysis of current services and needs as well as projections of www.gov.uk/government/publications/caring-for- future needs and commissioning intentions. our-future-reforming-care-and-support

Richmond has already completed a scoping exercise and a development workshop facilitated by the Institute of Public Care who have been commissioned to support the programme, and a Richmond MPS is currently being drafted.

Care Ambassadors

The Care Ambassador service involves people who work in adult social care promoting what social care is and the careers available in a positive way to audiences such as jobseekers and school/college pupils (to try and address some of the misconceptions people currently have about the sector).

If you are interested in getting involved. There’s further information on the Skills for Care website: www.skillsforcare.org.uk/entry_to_social_care/ ICareAmbassadors/I_Care_Ambassadors.aspx

Please send any comments or queries to [email protected] 5 JULY 2013

Useful Resources Common Induction Standards Skills for Care and CQC both recommend that all new starters complete these within 12 weeks of starting in post: www.skillsforcare.org.uk/cis/

There are eight standards and these map across to the mandatory units of the Diploma in Health & Social Care.

National Minimum Training Standards and Code of Conduct Skills for Care have developed these - alongside Skills for Health - for healthcare and adult social care workers. These define the minimum knowledge workers must have, irrespective of individual job role: www.skillsforcare.org.uk/codeofconductandtrainingstandards/

Dementia Learning and Development Guide Dates for This guide supports managers to develop those members of their staff working with people with dementia: www.skillsforcare.org.uk/ your diary developing_skills/dementia/supporting_people_with_dementia.aspx Thursday 19th Sept World Alzheimer’s Month Event There is also a guide to support those staff working with people in the advanced stages of dementia: www.skillsforcare.org.uk/developing_ Tuesday 24th Sept skills/dementia/supporting_people_with_dementia.aspx Workforce Development Fund Event Training videos for Pas’ RUILS is very pleased to be able to share with you the Personal Assistant Training Films that they have created.

Each film explores the unique relationship between Employer and Personal Assistant conveying key messages and highlighting best practice.

The films cover: 1. The role of the Personal Assistant 2. Health & Safety in the home 3. Moving and Assisting 4. Working with a Client with Dementia 5. Working with a Client with a Learning Disability.

To view the films click on the link below: www.youtube.com/user/RUILSUK

Please send any comments or queries to [email protected] 6