THIS VIEW IS
2017 SPRING NEWSLETTER REMARKABLE WORDS
HAPPY SUMMER
I simply love the sunshine, flowers in bloom, I also want to remind you of the continued and my hummingbird which has finally need for positive social interactions, healthy returned from its winter hiatus, which comes discussions of different ideas, and the desire to with the advent of our warm weather. However, look for ways to uplift and support our fellow nothing professionally excites me more than team members and/or their families. In my closing the books on this LEGENDARY year; opinion, in these days and times it is no longer and the thought of what we might accomplish sufficient just to come punch the clock and not to make 2018 another outstanding year. cordially engage with fellow team members at all levels, including yours truly. We are all on Even though we were subject with lower than this wonderful LEGENDARY ride together expected student enrollment numbers this past and how exhilarating this can be if we all work fall, we were still able to accomplish many of together in harmony in spite of our differences our goals with fewer resources thanks to your by enjoying our times together. hard and creative work. Early 2017 fall student enrollment indicators are encouraging, which Finally, I encourage you all to use this beautiful will enable our team to provide even higher warm time of the year to get away, renew, and customer service and financial support to the refresh physically and spiritually with family University’s operations budget. and friends. I want you to come back ready to take SAS to an atmospheric level. Life is good, CONTENTS I am also very excited about the caliber of so enjoy everyday. talented new staff members that we have STRATEGIC PLAN hired so far this year who expressed belief “H” in our LEGENDARY core values and are LEGENDARY NOMINEES subsequently “fired up” about contributing and being a part of our dynamic organization. This influx of talent along with the promotion CHOPPED CHALLENGE of several high performing current SAS staff members into open & newly created leadership HOUSING positions, are all of what will lead to another LEGENDARY year! RIT 360 PROJECT EVENTS SPOTLIGHT
2 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 A BRIEF SNAPSHOT SAS STRATEGIC PLAN
GLOBAL
MOBILE
DATA
STUDENT SUCCESS
FACILITIES
INCLUSIVE EXCELLENCE I skate to where the puck“ is going to be, not to
“ where it has been. – Wayne Gretzky
2 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 3 SAS STRATEGIC
GLOBAL MOBILE/TECHNOLOGY
PROVIDE SUPERIOR SERVICES TO PROVIDE SUPERIOR SERVICE BY GLOBAL STUDENTS AND CAMPUSES OFFERING SOLUTIONS THAT
Global Scholar on-campus employment increased 33% TRANSFORM USERS INTERACTIONS
360º Virtual Reality video created to engage and educate our Using robotic technology with a gutter cleaning robot global campuses in regards to other cultures, RIT innovation, YellowDog inventory solution implemented and POS and one spiRIT systems changed to EMV and P2PE hardware for greater Worked consistenly with Student Life staff in Dubai on PCI compliance housing processes, policies, and marketing Implemented new mobile friendly Shop One website
Housing hosted webinars with RIT Dubai, RIT Croatia, University Gallery now accepts mobile payments via Square and RIT Kosovo Dining mobile module enhancements underway New menu items in 18 operations include more ethnic cuisines and added Mediterranean and Thai cuisine to Visiting Chefs
Below: Global interactions with RIT Croatia staff: Anna Dining, Shauna Cross, Ivana Silic (RIT Croatia), Alice Almer (RIT Croatia), Jessica Mallon, Denishea Ortiz
4 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 GOALS
DATA INCLUSIVE EXCELLENCE
USE DATA ANALYTICS TO INFORM CREATE & SUSTAIN AN ENVIRONMENT DECISION MAKING, PLANNING, THAT ACKNOWLEDGES AND AND RESOURCE ALLOCATION CELEBRATES DIVERSITY
SAS Technology team working with ITS and Institutional Included diverse candidates with various backgrounds and Research to access and analyze data from existing perspectives during the interview process software systems LGBTQIA training completed for staff Shop One can more effectively plan for inventory and staffing through data from the product life cycle Town hall meetings established and a system created to directly submit ideas to the Associate VP
STUDENT SUCCESS FACILITIES
PROVIDE SUPERIOR PROGRAMS AND CREATE FACILITIES AND SPACES THAT OPPORTUNITIES THAT ENRICH THE ARE INNOVATIVE AND DEMONSTRATE INTERACTIONS OF STUDENTS OUR COMMITMENT TO STUDENT
5 Year Housing Plan completed SUCCESS
An exception to terms for students in their last 15 hours to 10-year master Housing Facilities plan created graduation to support on-time graduation created University Gallery had flexible exhibition tools installed
Established coop and experiential learning positions for Furniture has been replaced in Residence Halls B & C with students Baker, Residence Hall A & B to be complete in summer 2017
Collaborated with CIAS for summer housing for the Research Micros implemented to use Tiger Bucks to rent skates Experiences for Undergraduates (REU) Program Global Village housing to include new studio option Staff continues to mentor and serve as advisors to student groups and help access services for success
Continued focus to increase the number of alumni artwork sold in Shop One
Promotional product focus around key campus events: Room with a View, Orientation, Brick City Homecoming, Career Fair, Midterms, Finals, Holidays, and Graduation
4 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 5 WHAT IT MEANS TO BE
QUALITY SERVICE MISSION We will enhance the customer experience with Student Auxiliary Services seeks our expertise and efficiencies. to deliver the highest level of customer service resulting in customer satisfaction and loyalty. TIMELY RESPONSE We will provide thorough and prompt communication. VISION Student Auxiliary Services provides legendary services that CARE & CONCERN surprise and delight customers every day. We will respect and have a genuine concern for others.
CONGRATULATIONS TO OUR LEGENDARY NOMINEES
Eric Fox Jeff Roberts Dining Services, Dining Services, quality service Brick City Catering Supervisor Grace Watson Dining Hall Dish Room Nicole Gibert Sam Robinson Dining Services, Ctl Alt Deli Supervisor Housing Facilities, Facilities Mechanic I Charlie Hendrix Matt Schmanke Housing Facilities Safety Team Dining Services, Café & Market at Housing Facilities, Joe Steimer Crossroads Production Cook Custodial Facilities Mechanic Senior Safety Systems Coordinator Rebecca Hicks Dennis Smith Jim Nelson Housing Operations, Housing Facilities, Safety Systems Coordinator Assignment Coordinator Custodial Facilities Mechanic Robin Maloney Sandy Jones Dave Strong Safety Systems Assistant Dining Services, Corner Store Supervisor Housing Facilities, Steve Minchella Custodial Facilities Mechanic Laura Carcaci Housing Facilities, Facilities Mechanic I Adrienne Smith Dining Services, Housing Facilities, Coordinator The Commons Cashier Line Server Edwin Mulligan Housing Facilities, Robin Wilson Vince DiNapoli Coordinator Key Control Dining Services, Housing Facilities, Facilities Mechanic I Albert Pucci Café & Market at Crossroads Salad Worker Dining Services, Receiving Clerk
6 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 LEGENDARY NOMINEES CONTINUED
timely response
Stuart Hughes Gail Shaughnessy University Arenas, Ice Operations Manager Housing Operations, Housing Service Coordinator Janemarie Iverson Adrienne Smith Dining Services, Ctl Alt Deli/Catalyst, Dining Services Supervisor Housing Facilities, Coordinator Sam Robinson Ausberto Vargas Housing Facilities, Facilities Mechanic I Housing Facilities, Facilities Mechanic I Hellen Saroinsong-Bitetti Greg Vieira Dining Services, Café & Market at Crossroads Housing Facilities, Supervisor of Special Projects Deanna Schulmerich Housing Operations, Facility Access Coordinator
care & concern
Michael Marlowe Housing Facilities, Facilities Mechanic I Robert Ruggles Housing Facilities, Facilities Mechanic I Dave Strong Housing Facilities, Custodial Facilities Mechanic
6 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 7 HOUSING OPERATIONS SERVING THE COMMUNITY Housing Operations has a long history of participating in the United Way Day of Caring. Their project the last eight years has been cleaning the gardens of Warner Castle in Highland Park for the Rochester Civic Center. Each year, since the first year, the Civic Center has specifically requested through United Way that the Housing Operations team be assigned to them. Over the years Housing Operations has invited other RIT departments to partner with them to clean up the grounds of Warner Castle. Extra effort was put into this year’s spring cleanup because an RIT staff member was scheduled later that afternoon to have her engagement pictures taken in the garden.
Left to right: Carla DiLella, Donna Black, Jacquelyn Martin, Sri Kartik, Tarra Ognissanti, Ashley Meyer, Chelsea Sims, Jessica Mallon, Brenda Gilasso
SUPERVISOR TRAINING
This year’s spring supervisor’s training was unlike any other. Supervisors were challenged to bring their best culinary skills and participate in a culinary Chopped Challenge. The supervisors were split into eight teams with various members from SAS departments. Each team was given a mystery box of ingredients and faced to make a meal using all items to a panel of judges. Each meal, judged by Mallory Giambra, Kurt Ingerick, Wendy Marks, Jordan Steffan and Dave Strong, included a fusion of pork loin, blue potatoes, Romanesco broccoli, pineapple soda, smoked Gouda Sriracha Staff preparing their meals for the competition cheese and Captain Crunch cereal. Teams worked out of the Gracie’s kitchen. The largest kitchen in Monroe County, provided enough space for each team to have their pick of equipment and be accommodated by runners as needed. With options to bake, fry, roast, or grill, each team had two hours to WOW the judges. Scoring was based on taste, presentation, and use of the ingredients. Each team created a truly unique dish. In the end, the Green Team, consisting of Lance Strasser, Lona Zenkar, Denise Newman, George Johnson, and Loralynn Simmons created the winning and a Legendary meal. The Green Team’s meal will be featured as a special meal during the Club Lounge Lunch in the Gene Polisseni Center. Chopped Challenge brought great energy and camaraderie Dr. Howard Ward with the winning team: Lance Strasser, George Johnson, Loralyn Simmons, to all involved. Lona Zenkar and Denise Newman (not pictured)
8 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 HOUSING FACILITIES BATTLE WIND, POWER LOSS AND A BLIZZARD
DAY 1: MARCH 8, 2017 DAY 3: MARCH 10, 2017 A record windstorm with speeds of 81 As the sun came up, power was still MPH hit the Rochester area. out and leaders realized a large scale At 2:30 p.m. power outages were reported emergency housing plan would need to at Racquet Club (RC) and Colony Manor be established. The good news—classes (CM). The severity of the storm through- ended that day for spring break and out the Rochester area was still unknown. many students were leaving to go home for the week. The weather that day was unseasonably warm, with a forecast for low 50s. As At 8:00 a.m. the power was restored to the evening progressed, the severity of building 20 (RC) and FMS electricians went the outage became clearer and reports into action to remove the generator. At 1:00 from RG&E had the anticipated time of p.m. building 22 (RC) came back on line restoration around 8:00 p.m. and FMS removed that generator as well. The power was not restored that evening With temperatures dropping and no to RC nor CM. power in CM, crews continued working to turn all faucets within the town-homes DAY 2: MARCH 9, 2017 on trickle flow to the prevent pipes from Weather reports predicted a temperature freezing. Housing Facilities set up a drop into the teens. After communication schedule of mechanics for the entirety of with FMS throughout the night, Dave Harris the weekend in the event power did not and his staff hooked up generators to the RC get restored. boilers and by noon heat in RC was restored. That evening cold temps and snowfall There was still no power elsewhere. conditions made for a difficult shift as the Damage reports came in and leaders of generator intakes started to freeze over Housing Operations and FMS created a and constant attention was needed to keep plan for an extended time without power. all compressors functioning. The combination of freezing temps and DAY 4: MARCH 11, 2017 lack of power caused concern about pipes freezing, and non-functioning Power was still not restored and the sump pumps in CM that could result in basement pumping and pipe freeze checks flooded basements. continued. The decision was made to try to heat DAY 5: MARCH 12, 2017 CM using smaller generators similarly to By 2:30 p.m. power was finally restored to what had been done in RC. Additionally, CM. Facilities Management inspected a mobile generator was put in place every townhouse to be sure all sumps to power extension cords for the sump were operational and all water was shut pumps in CM. This process became the off at each faucet. Electricians from FMS most challenging. disconnected all generators and verified Still unsure of a power restoration time, that all boiler systems were back in Housing Facilities organized mechanics operation. All generators and cords in crews of 2-3 employees to work 8 hour used during the outage were picked up shifts throughout the night to keep the and returned. sumps pumping. With 88 townhouses to Overall Housing Facilities staff had a Special Thanks to the Housing Facilities Team for their cycle through, the process was daunting. total of 200 hours put into the protection hard work and commitment display during this time of CM from pipe freezing and flooding. The men and woman involved are to be commended for their commitment and their Legendary service.
8 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 9 From left to right, RIT 360 Team: Anna Dining, Jessica Mallon, Denishea Ortiz, Shauna Cross
10 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 In March, the SAS Marketing cardboard headsets were Team traveled to the RIT distributed and paired with campuses around the world regional food and music for (Rochester, China, Croatia, the RIT community to enjoy. Dubai, and Kosovo) to produce Kosovo, Croatia, and Dubai a one-of-a kind 360 Virtual held similar events as a way of Reality video that brings a engaging students, faculty, and global perspective through staff at their campuses. “A Day in The Life” of RIT’s Abigail Lee, a 3rd year New campuses. Media Design student, won a The idea was built as a way for Samsung Gear 360 camera as the RIT community to connect part of a cardboard headset with each other by creating design competition. an experience that builds Brick City Catering did an real, meaningful connections amazing job of preparing food through a sense of presence and that was representative of each immersive storytelling. While campus. Offerings included the campuses differ in what Tabbouleh and Schawarma they offer, each one represents, from Dubai, Albanian peppers celebrates, and contributes to and cream from Kosovo, Shish the RIT spirit of innovation and RIT 360 PROJECT Chevaps from Dubrovnik, diversity. Collectively it is that croissants & danishes from FAST FACTS “one spiRIT” that unites and Zagreb, spring rolls from connects us all. China, and chicken wings • From conception To further the immersive from Rochester. WITR did an to completion the experience, the video was exceptional job of entertainment video was created in a launched at an event in Global with global beats. remarkable 130 days Village. Over 700 Google • Over 700 headsets were distributed at the Global Village event
• Over 1,600 views to date on YouTube
• Over 17 Departments and Colleges worked collaboratively in support of the project
• All 5 Global Campuses were included in the final video
Visiting Lecturer, Mike Strobert with his Elements III, 3rd year New Media Design student Abigail Lee who was the winner of the headset design competition
10 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 11 ADVENTURE AWAITS STAFF DURING HOCKEY GAMES The Gene Polisseni Center lobby was transformed into an adventure-landing zone during a Men’s Hockey Game vs Bentley University in January. Thanks to the partnership with Coca-Cola, attendees played Plinko for Coca-Cola prizes, dressed up for a photo booth, scored goals at the hockey inflatable, and sampled PowerAde and Dasani sparkling water. Chuck-A-Puck was a hit, raising $343 for RIT Food Share. The adventure did not stop in the lobby. SAS staff and families were welcomed with free food, desserts and beverages in the Alumni Terrance. The area was full of laughter and amusement, and we contributed to making this game one of the highest attended games at 3,347. In February, we continued our athletic support for the Women’s Hockey Game against Mercyhurst University. Staff in attendance enjoyed the high life in the Bunker Suite. Food, desserts, beverages, comfy leather couch and chairs, wide screen tv, fireplace, and first class service were all within reach. The intimate group enjoyed each other’s company and the amenities. Make a note to not miss out on SAS sponsored events! SAS CUSTOMER SERVICE EVENT Over 4 years ago, Student Auxiliary Services began hosting its annual Customer Service Event. Since the inception of this event, the Customer Service Team strives to bring helpful information and trainings to SAS employees. The trainings have focused on various subjects: Providing Great Customer Service, International Diversity, and Civility & Respect in the Workplace. In providing these trainings, we demonstrate our commitment to growth as an organization by learning about the various needs of our customers and by providing them with the best customer service experience possible. The trainings have also served as an opportunity for the SAS staff to learn about and demonstrate our commitment to respecting and promoting the individual diversity amongst us. In continuation of our commitment to foster opportunities for continued growth, this year, the customer service training focused on recognizing and appreciating the diversity amongst the employees who work with us on a daily basis. Based upon our commitment to diversity and our desire to have an environment that is inclusive for all, on May 13 employees participated in SAFE ZONE training. SAFE ZONE, is training conducted by Dr. Chris Henry Hinesley, staff coordinator for RIT’s Q Center. The training is designed to assist the RIT community in becoming familiar with and raise awareness for the rights of lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA) students and employees. The training concentrated on matters ranging from definitions, inclusive language, to sexual orientation and gender identity, all of which are important first step in helping SAS employees become better allies for our LGBTQIA customers and colleagues. As we continue to undertake a commitment to continuously improve upon our work environment through inclusive excellence, we hope that by routinely offering trainings in diversity, we can continue to build a culture of mutual understanding, and one that respects the needs of all our employees and customers. 12 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 UNIVERSITY GALLERY University Gallery is a very busy place! It serves as both This grand exhibition of work will take command of the 20 an events venue as well as an exhibition space. Hundreds vertical feet of exhibition space June 5 – July 29, 2017. of events are hosted during the year that include academic In the fall, look for: Arthur Singer – The Wildlife Art of an lectures, departmental luncheons, award ceremonies, and American Master. Lavish and masterful original paintings, student social events. drawings, and illustrations by Arthur Singer, curated University Gallery also hosts major art exhibitions. This by CIAS professor, Alan Singer (son of the artist). The past year, a notable exhibition – the works of an interna- exhibition covers Singer’s life works – a first ever gathering tionally recognized and revered designer – Wendell Castle of works from private collections and museums. You will was featured. be enchanted by his nature drawings and paintings. Bring Wendell Castle is recognized as the ‘Father of the Art your family and friends to see this one! August 7 – October Furniture Movement’. His designs are organic, bold, and 28, 2017. at times whimsical. The University Gallery exhibition - Wendell Castle Imagined - The Revelation of the Creative Process was the first to focus on Castle’s creative process AS ABOVE and the evidence of how he conceptualizes and creates. Paintings by Work included drawings, maquettes, and select sculptural Steven W. Justice and dimensional work.
Castle’s connection with RIT runs deep. Castle joined the June 5 - July 29, 2017 faculty at RIT’s School for American Craftsmen in 1962 Opening Reception to teach woodworking and furniture design. SAC was the Saturday, June 10, fertile ground where his creative roots took hold. Castle 4 - 6:30 p.m. maintained his own studio on Troup St in downtown www.rit.edu/fa/gallery Rochester within walking distance of the RIT campus www.stevejusticestudio.com during the 1960’s and later moved to Scottsville, where he SO BELOW continues to maintain an active design and production studio today. STEVEN JUSTICE | JUNE 5 - JULY 29 The exhibition to watch for this summer is Paintings by ARTHUR SINGER | AUGUST 7 - OCTOBER 28 Steven W. Justice – As Above, So Below. A mind-blowing technicolor installation of satirical portrait paintings depicting scientists, musicians, poets, saints, and sinners.
Wendell Castle viewing the Wendell Castle Imagined - The Revelation of the Creative Process exhibit
12 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 13 DEPARTMENT ACCOMPLISHMENTS
HOUSING OPERATIONS FACILITIES
206 Spaces refreshed
819 Battery powered lawn equipment Apartments refreshed used to reduce carbon footprint
FINANCE & ADMINISTRATION DINING SERVICES GALLERIES
$9,000 11% 14% Shop One $9,000 Bytes on the Run Artesano Café & Bakery in sales from Length revenue increase revenue increase of Service Awards University Gallery USB replaced Freshens and has healthier increase in revenue ingredients & reduces cost of goods
UNIVERSITY ARENAS
RIT RITRIT 35% Increase of group attendance with new RIT affiliate discounted tickets personalized online promotional codes set up to purchase online
14 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 Department Accomplishments Continued
STRATEGIC MARKETING & RETAIL PRODUCT MANAGEMENT
Brand identities developed for: Dining social media and branding • Barnes & • Clinique • Shear Global guidelines developed resulting in Noble trade Facebook increase of 554% reach • Digital Den • Shop One increase and 92% engagement • Catalyst • RITz • USB
HOUSING OPERATIONS & GLOBAL INITIATIVES
Upperclassmen assigned Students can watch TV anyway on themselves to RIT Housing campus on any device with Tiger TV
BUSINESS STRATEGIES & TECHNOLOGY MANAGEMENT
Pay Range app added Improved & led the campus to all vending machines PCI compliance with Freedom Pay implementation
Apple Pay, Android Pay, & Discover added as EMV chip readers added payment types for payment security
14 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017 15 EMPLOYEE SPOTLIGHTS NEW HIRES PROMOTIONS LENGTH OF SERVICE MATTHEW BARBER JEFFREY GLANTON MARY ANNE MCQUAY | 35 RICHARD LEE | 10 Café & Market at Crossroads, Gracies’ Assistant Manager and Registered Dietician/Manager, Line Server, Gracie’s Beanz Assistant Manager Supervisor Dining Services CRYSTAL LITTLE | 10 MCLEAN BULMER DONNA BLACK PAUL SMARSH | 35 Line Server, Gracie’s Housing Operations’ Financial Manager Dining Services, Business and Assistant Manager, Global Village THOMAS SAVIDGE | 10 Technology Analyst BRENDA HARDING JEFFREY ROBERTS | 30 Evening Supervisor, Commons WENDY HANCOCK-CERAMI Housing Operations’, Dishroom Worker, Gracie’s Senior Associate Director LANCE STRASSER | 10 Gracie’s, Cold Food Production GARRY STELLMAN | 30 Supervisor, Catering COLLEEN CONTESTABILE MICHAEL NEWMAN Production Cook, Commons Brick City Café, Garde Manger Cook CHRISTINE CHRISLEY | 5 Gracie’s, Supervisor DAVID FAAS | 25 Supervisor, Dining Services JALYSSA CRUZ DANIEL MORALES Assistant Manager, Residential Stores Gracie’s, Chef de Cuisine DAVID FLYNN | 5 Corner Store, Evening Supervisor NANCY JOHNSON | 25 Group Leader Dishroom, Gracie’s SANDRA ECKER Salad Worker, Gracie’s RANDELL FORBES | 5 Gracie’s, Supervisor GRADUATIONS EDDIE LEONARD | 20 Production Cook, Gracie’s COURTNEY BOOMER-KNAPP TRACY LARKINS-HOBBS Receiving Clerk, Commons JETHRO HENRY | 5 Midnight Oil, Supervisor Dining Services TODD RAETHKA | 20 Assistant Production Coordinator, COLLEEN MEYER Masters in Hospitality and Tourism Manager, Catering Gracie’s Management Housing Operations Facilities, TRACEY COURTWRIGHT | 10 BRIAN SULLIVAN | 5 Sr Staff Assistant DANIEL GIROUX Supervisor, Cantina & Grill Supervisor, Dining Services KYLE MILNER Shumway Dining Commons Bachelors in International Hospitality MICHELLE FISCHER | 10 LINDSAY WHITE | 5 Café & Market at Crossroads, Assistant Manager, Dining Services Sous Chef, Artesano Bakery & Café Production Cook and Service Management JOSHUA PORTER Café & Market at Crossroads, Cashier what makes us SAS DOMINATES RECOGNITIONS FMS GOLF OUTING JEREMY BABCOCK, JEROME TARONI, JEREMY BABCOCK DR. HOWARD WARD, & GREG WIGGINS Named 2017 Albion Firefighter of the Year Men’s Team Winners SHAUNA CROSS MALLORY GIAMBRA | Women’s Longest Drive Selected as 2017 National Judge for the CUNA Marketing & Business JESSICA MALLON | Women’s Closet to Pin Development Council Excellence Awards DR. HOWARD WARD | Men’s Closet to the pin MALLORY GIAMBRA KORY SAMUELS & RONA SKINNER Nominated for the ITS Pawititvely Awesome Tiger Award DR. HOWARD WARD & MALLORY GIAMBRA F&A Chopped Challenge Winning Team UNIVERSITY ARENAS ICE OPERATIONS STAFF Nominated for the Presidential Award for Outstanding Staff DINING SERVICES Recipient of Athletics Award
Jerome Taroni, Mallory Giambra, Greg Wiggins, Shauna Cross, Jessica Serpe, Jessica Mallon, Jeremy Babcock, Dr. Howard Ward
AND THE WINNER IS...... The Gene Polisseni Center was in a heated competition for “Best Ice in Rochester” sponsored by Monroe County Sports Commission. GPC beat out the Blue Cross Arena and Bill Gray’s Iceplex by a landslide with an overwhelming 89% of the votes! Jeremy Babcock named Albion Firefighter of the Year
16 STUDENT AUXILIARY SERVICES | NEWSLETTER SPRING 2017