Pick up your shipment at 7-Eleven
To take advantage of the 7-Eleven Self-collection Service, customers simply need to reply to their FedEx pre- delivery notification message via WhatsApp and indicate their preferred 7-Eleven location. They will then receive an SMS message with the pick-up details . Customers are required to present both the Air Waybill number and SMS message at their chosen 7-Eleven store upon pick-up.
No one is home to receive international express online shopping items? Not convenient to have private parcels delivered to the company address?
FedEx provides you with flexible self-collection service at 7-Eleven stores!
Please contact our customer service if you wish to collect your FedEx international shipments at any of the local 7-Eleven stores. * Terms & Conditions apply
Limit Criteria Total customs value (per shipment) USD500 or below
Length+Width+Height = 105cm (41.3 inch) or below, with no sides Size (per package) longer than 70cm (27.5 inch)
Weight (per package) 10kg (22lb) or below
KOWLOON Region Alliance Store No. Store Address Hours of Operation Shop 324-325, Tsz Wan Shan Shopping Tsz Wan Shan HK483 Centre, 23 Yuk Wah Street, Tsz Wan Shan, 24 hours Kowloon Shop 1, Lung Lok House, Lower Wong Tai Wong Tai Sin HK139 24 hours Sin Estate II, Wong Tai Sin, Kowloon Shop H1, G/F, Prosperous Garden, 3 Public Yau Ma Tei HK472 24 hours Square Street, Yau Ma Tei, Kowloon Shop 8, G/F, Hoi Lai Shopping Centre, Hoi Lai Chi Kok HK907 24 hours Lai Estate, Lai Chi Kok, Kowloon Shop 19 & 20, Paid Concourse, Nam Cheung Sha Wan HK963 Cheong MTR Station, Cheung Sha Wan, 07:00-24:00 Kowloon Shop 88, Kowloon MTR Station (Tung Kowloon Station HK1305 07:00-24:00 Chung Line), Jordan, Kowloon Concession WHA W2 at Whampoa MTR Hung Hom HK1593 07:00-23:00 Station, Hung Hom, Kowloon Shop N, 32 G/F., Stage Via 2 Humbert St, Mei Foo HK207 24 hours Mei Foo Sun Chuen, Kowloon No. 212A, 2/F, Lei Yue Mun Plaza, 80 Lei Yau Tong HK1337 07:00-23:00 Yue Mun Road, Yau Tong, Kowloon B2A-B2B Shop B2A, 2-32 Man Tai Street, Hung Hom HK16 Wing Wah Building, Whampoa Estate, Hung 24 hours Hom, Kowloon NEW TERRITORIES Region Alliance Store No. Store Address Hours of Operation Lido Garden Block 4, 41-63 Castle Peak Sham Tseng HK458 24 hours Road, Sham Tseng, NT Portion of A,B,C of Unit 24 on G/F., The Tuen Mun HK1007 Rainbow Garden, No.351 Castle Peak 24 hours Road, Tuen Mun, NT Shop 206, 2/F, Po Lam Shopping Centre, Tseung Kwan O HK1166 Po Lam Estate, Tseung Kwan O, New 24 hours Territories Shop 101, GF, Riviera Gardens, Tsuen Wan HK1029 1-5 Yi Lok Street, Tsuen Wan, New 24 hours Territories Shop 18, G/F, Tsuen Wan West MTR Tsuen Wan West HK1051 06:30-24:00 Station, Tsuen Wan, New Territories Shop 15, Grandeur Garden, Tai Wai HK137 2-18 Chik Fai Street, Tai Wai, New 24 hours Territories Shop 13 G/F., Tower 6, Tung Chung Tung Chung HK565 Crescent, Tung Chung, Lantau Island, New 24 hours Territories G/F., Tung Fuk Building, No. 148 Kwong HK691 24 hours Fuk Road, Tai Po, New Territories Tai Po Shop 1, Level 1, Greenery Plaza, No. 3 Chui HK1222 24 hours Yi Street, Tai Po, New Territories Shop No. 201-202 on Level 2, Ma On Shan Ma On Shan HK434 Plaza, Bayshore Towers, Ma On Shan, 24 hours Shatin, New Territories G/F., 25-27 San Tsoi Street, Sheung Shui, Sheung Shui HK126 24 hours New Territories Shop No. 3 & 3A, G/F., Block C, Town HK1674 07:00-23:00 Centre, Fairview Park, Yuen Long, NT Shop YUL 3 at Paid Concourse of Yuen Yuen Long HK1570 Long MTR Station, Yuen Long, New 07:00-22:00 Territories Shop F & G, 3-19 Hong King Street, Lee HK360 24 hours King Building, Yuen Long, New Territories Shop 21, G/F, Kam Men Mansion, Tuen Mun HK1061 15 Tseng Choi Street, Tuen Mun, New 24 hours Territories Shop L032, G/F., Tin Yiu Plaza, Tin Yiu Tin Shui Wai HK1553 24 hours Estate, Tin Shui Wai, New Territories
HONG KONG ISLAND Region Alliance Store No. Store Address Hours of Operation Shop 25, G/F, Aberdeen Centre, Aberdeen HK572 7-11 Nam Ning Street, Aberdeen, Hong 24 hours Kong Shop 102, Lei Tung Estate Phase I, Ap Lei Ap Lei Chau HK235 24 hours Chau, Hong Kong Concession SOH 1 at South Horizons MTR Ap Lei Chau HK1600 07:00-24:00 Station, Ap Lei Chau, Hong Kong Region Alliance Store No. Store Address Hours of Operation Shop No. 47-48, Harmony Garden, 9 Siu Sai Chai Wan HK496 24 hours Wan Road, Chai Wan, Hong Kong Shop A, G/F, Healthy Village, 180-182 Tsat North Point HK388 24 hours Tsz Mui Road, North Point, Hong Kong
Shop 23-28, G/F, 62-74 Shau Kei Wan Main Shau Kei Wan HK96 24 hours East Road, Shau Kei Wan, Hong Kong Central HK273 G/F, 89 Caine Road, Central, Hong Kong 24 hours
1. This service only applies to shipment collection at 7-Eleven stores. Only packages weighing 10kgs or less, with dimensions of no more than 105cm (Length+Width+Height, with no sides longer than 70cm), and a total declared value for customs under USD 500, qualify for this service.
2. To use this service, the AWB number and relevant contact information must be provided. FedEx SMS message must be shown and customer signature is needed when collecting shipments at 7-Eleven stores.
3. FedEx will send out an SMS message to the recipient as a proof for the recipient to collect the shipment at the 7-Eleven store. Customers must collect their shipment within 5 days of its arrival at the 7-Eleven store or the shipment will be returned to FedEx. The delivery commitment day will be extended accordingly.
4. Recipients should take due caution in disposing the FedEx SMS message. Any unintended sharing of the FedEx SMS message with others may potentially lead to loss of shipment. FedEx is not (and shall not be) liable for any damage to (and/or loss of) shipment resulting from your sharing (whether intended or unintended) of the FedEx message with others.
5. Our money-back guarantee does not apply to this service.
6. FedEx reserves the right to amend the Terms and Conditions at any time without notice.
7. This service is not available for MPS (multiple pieces shipment)