2017‐2018 APPROVED OPERATING BUDGET City of Norwalk, Connecticut

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2017‐2018 APPROVED OPERATING BUDGET

South Norwalk (SoNo) at Night Photograph by Jeff Klein

City of Norwalk, Connecticut

CITY OF NORWALK

APPROVED OPERATING BUDGET FISCAL YEAR 2017-18

The seal of the City of Norwalk was adopted in 1913 to represent the political entities that merged to form the new consolidation. The bridge symbolizes the end of the navigation of Wall St. in the old City of Norwalk, now known as the First Taxing District. The well stands for the former City of South Norwalk, which was called Old Well, a place where ships could replenish their water, and is now the Second Taxing District. The monument, which is dedicated to Roger Ludlow, is the emblem for East Norwalk, site of the original settlement now known as the Third Taxing District.

TABLE of CONTENTS

Page #

Elected and Appointed Officials and Budget Staff

City of Norwalk Government Organization

Introduction

I. Budget Message i

II. City Profile 1

III. Budget Overview 9

IV. Financial Summaries and Statistics 23

V. General Fund Revenue 33

VI. General Fund Expenditures 45

VII. General Government Mayor 51 Legislative 55 Corporation Counsel 57 City Clerk 60 Town Clerk 63 Information Technology 67 Personnel & Labor Relations 72 Human Relations & Fair Rent 75 Youth Services 78 Registrar of Voters 81

VIII. Finance Department 85

IX. Health and Welfare 97

-- continued on next page TABLE of CONTENTS

Page #

X. Protection of Persons and Property Police 107 Fire 119 Planning and Zoning 130 Code Enforcement 137 Combined Dispatch & Emergency Preparedness Planning 140

XI. Public Works 145

XII. Board of Education 153

XIII. Recreation, Arts & Culture Parks & Recreation 159 Library 168 Historical Commission 173

XIV. Grants 175

XV. Operating Charges Debt Service 181 Organizational Memberships 182 Employee Benefits 183 Pensions 184 Contingency 185

XVI. Capital Fund 187

XVII. Other Funds

Parking Authority 227 Water Pollution Control Authority 233 Fleet Services 238

XVIII. Appendix Glossary 241 Total City Fund Summary 245

CITY OF NORWALK ELECTED and APPOINTED OFFICIALS and BUDGET STAFF

MAYOR:

Harry W. Rilling

COMMON COUNCIL:

Bruce Kimmel Michelle Maggio, Minority Leader

Douglas Hempstead John Igneri, Council President

Richard Bonenfant Nicholas Sacchinelli

Michael DePalma Eloisa Melendez

Michael Corsello Steven Serasis

John Kydes, Majority Leader Travis Simms

Thomas Livingston Phaedrel Bowman

Shannon O’Toole-Giandurco

BOARD OF ESTIMATE & TAXATION:

Greg Burnett, Chairman Edwin Camacho

James Feigenbaum Anne Yang-Dwyer

James Page

BUDGET STAFF:

Robert Barron, Director of Finance

Lunda Asmani, Director of Management & Budgets

Simona Maddox, Assistant Director of Management & Budgets

Lola Phillips, Executive Secretary

City of Norwalk Government Organization

VOTERS

Board of Registrar of Town Board of Treasurer Common Sheriff Constables Education Voters Council Mayor Clerk Selectmen

Superintendent SOLELY APPOINTS SOLELY APPOINTS of Schools

Maritime Aquarium Board of Housing Code Enforcement Building Board Western CT Council of Authority Ethics Authority Administration of Appeals Governments

Water Quality Housing Norwalk Advisory Commission Committee Partnership on Arts & Culture

Board of Alarm Tree Fair Housing Norwalk Facilities Oak Hills Harbor Mgmt. Board of Zoning Estimate & Appeals Advisory Advisory Contruction Park Commission Assessment Board of Taxation Board Committe Committee Commission Authority Appeals Appeals

Parking Board of Pension Land Use & Transit Fair Rent Planning Historical Shellfish Conservation Water Pollution Authority Health Board Building Mgmt District Commission Commission Commission Commission* Commission Control Authority

Corporation Public City Information Youth Finance Health Code Recreation & Personnel & Counsel* Works* Clerk Technology Services Director* Department Enforcement Parks Labor Relations*

Police Fire Human Relations and Library Zoning Redevelopment Combined Commission* Commission* Fair Rent Commissions Board Commission Agency Dispatch

Police Fire Director of Human Library Director of Planning Executive Chief Chief Relations & Fair Rent Director & Zoning Director

All Boards, Commissions and Department Heads are chosen by the Mayor and require Common Council approval unless otherwise noted * These Department Heads, Boards and Commissions are solely appointed by the Mayor INTRODUCTION

This 2017-18 Approved Operating Budget presents the annual operating expenditures and revenues for the City of Norwalk. The book is divided into nine sections.

The Budget Message provides an overview of the 2017-18 operating budget. This section describes the major revenue and expenditure assumptions that guided the budget process; the important issues and priorities for the budget year; and key accomplishments over the course of the past fiscal year, as well as goals for the coming year.

City Profile gives readers basic information about the City, including a history and a summary of services the City provides to residents.

Budget Overview describes the budget process and the City’s financial structure and accounting system. Also contained in this section are general fund summary schedules and information about the City’s taxing districts, tax levy and mill rates for the upcoming fiscal year.

The Financial Summaries and Statistics Section contains data on revenues, expenditures, and personnel for all funds contained in this book.

The Operating Revenue Section explains each type of revenue source for the City as well as any significant revenue changes for the budget year.

The Operating Expenditures Section includes detailed expenditure information for the departments in the general fund. Each tab contains information on the mission, highlights, goals, performance measures and personnel for the City departments. This section is grouped into service categories – general government, finance, health & welfare, protection of persons & property, public works, education, recreational arts & culture, grants, and other operating charges.

The Capital Fund Section describes the capital budget process.

The Other Funds Section includes descriptions and financial information on the City’s two enterprise funds – the Water Pollution Control Authority and the Parking Authority, as well as the Fleet Services fund.

The Appendix includes a glossary of key terms, and a City and Board of Education fund summary sheet.

This budget was prepared by the City’s Office of Management and Budgets. If you need further information or have suggestions for improving this document please contact: City of Norwalk, Office of Management and Budgets, P.O. Box 5125, Norwalk, CT. 06856. The 2017-18 approved budget as well as a listing of City Offices can be found on the City’s website: www.norwalkct.org

Budget Message Outline

PAGE

A. Introduction ii

B. Economic Overview iii

C. Budget Process iii

D. Budget in Brief iv

E. Budget Assumptions & Summary of Significant Changes vi

F. Management Initiatives and Financial Policy xi

G. Non-General Fund Activities xii

H. Conclusion xvi

i July 1, 2017

Harry W. Rilling, Mayor Members of the Board of Estimate and Taxation Members of the Common Council

Citizens of the City:

I am pleased to transmit the adopted operating budget for the fiscal year that commences on July 1, 2017, and ends on June 30, 2018.

A. INTRODUCTION

Mayor Rilling has established a broad set of goals that guide the administration’s decision and budget making processes. These goals are characterized by the following elements that maintain Norwalk’s attractiveness as a community:

 That is a preferred location for businesses within the New York metro / Southwestern Connecticut area;  with a focus on a high quality educational system for its children and a high quality of life in its neighborhoods;  with an efficient government that uses reforms, innovation and technology to deliver optimum value to its residents and taxpayers;  that adheres to a strategic long-range capital program that maintains and modernizes the city’s infrastructure;  that focuses on the efficient and effective delivery of core municipal services, especially public safety; and  that is an affordable place to live by limiting tax increases to the lowest practical levels.

These broad goals were referenced extensively as the FY 2017-18 budget was being formulated and as budget priorities were established to ensure that the budget would further the achievement of these goals. These goals form the basis for the administration’s commitment to limit local government spending and taxes, and they provide guidance to policy-makers when deciding what budget initiatives to support.

B. ECONOMIC OVERVIEW

The development of the city’s budget occurs within the larger context of the economic and fiscal climate. This climate affects both the revenues available to support the city budget and the expenditure pressures faced by the city. The State of Connecticut’s recovery from the great recession is lagging that of the nation’s which influences its ability to provide municipal aid. The City of Norwalk is relatively insulated from big swings in state funding as it only represents 5% of the city’s operating budget.

A positive sign of recovery is that both the state’s and city’s unemployment rates are down year over year. The Connecticut Department of Labor, in its June 2017 release of Labor Force Data, reported that year to date 5.1% of the labor force remain unemployed statewide compared to 5.6% for the same period a year ago. The City of Norwalk’s year to date 2017 unemployment rate is 4.5%, down from 4.9% for the same period a year ago.

Fortunately, Norwalk’s primary source of revenue—the property tax at 88.7% of total revenue— is not as susceptible to fluctuation as state aid during a recession. In good economic times, property tax revenues grow more slowly than income or sales taxes; but in a bad economy, property taxes are also the least likely to contract. This is especially true in the State of Connecticut, where real property is reassessed every five years.

C. BUDGET PROCESS

The budget process begins nine months before the start of the fiscal year, in September, when the Finance Department prepares a two-year forecast of revenues and expenditures and the resulting tax rates to continue current government operations. These “pro forma” financial projections are then reviewed with the Mayor to elicit the administration’s instructions and goals for the upcoming budget year.

After incorporating the Mayor’s goals into the preliminary budget projections, the Finance Department sends detailed budget packages together with general assumptions and spending guidelines to the city’s departments and agencies. The departments spend approximately six weeks developing their budget submissions. The Finance Department compiles these requests before meeting with each entity to review the details of their budget requests.

The Director of Finance is required under the City Charter to transmit the departmental requested budgets together with his recommendations to the Board of Estimate and Taxation on the second Monday in February in each year and to the Common Council the following Tuesday. The Finance Department meets with and assists the members of the Common Council who must set a preliminary operating budgetary cap on the fourth Tuesday in February.

The Board of Estimate and Taxation conducts working sessions with each department and agency to develop its recommendations. The Board of Estimate and Taxation (BET) then holds a public hearing prior to submitting its recommendations to the Common Council on the first Monday in April. The Council reviews the BET’s recommendations and has until the third Tuesday of April to adjust the operating budget cap. The tentative budget is advertised in a local newspaper and the final budget and tax levy is approved by the Board of Estimate and Taxation on the first Monday in May.

iii

D. BUDGET IN BRIEF

The Bottom Line The approved FY 2017-18 operating budget is $343,164,976 which is an expenditure increase of $5,840,835 or 1.7%. The total tax levy necessary to support the approved budget is $308,700,250 which is an increase of $6,548,391 or 2.2%.

Approved Approved Year over Year Budget Budget $ % 2016-17 2017-18 Variance Variance Appropriations 337,324,141 343,164,976 5,840,835 1.7% Less: Non-Levy Revenue (44,227,887) (42,739,170) 1,488,717 -3.4% Net Tax Collections 293,096,254 300,425,806 7,329,552 2.5% Plus: Tax Adjustments (Reserve for Uncollected, 9,055,604 8,274,444 (781,161) -8.6% Tax Relief Programs, and Tax Appeals) Tax Levy 302,151,858 308,700,250 6,548,391 2.2% Divided by: Net Taxable Grand List 12,087,667,610 12,220,457,278 132,789,668 1.1% Equals: Average Mill Rate 24.997 25.261 0.264 1.1% (rate per $1,000 of assessed value)

Table 1

Non-Levy Revenue Total budgeted revenues derived from all sources other than the current tax levy is $42,739,170; a decrease of $1,488,717 or -3.4%. This net decrease is due primarily to the elimination of the prior year’s $2,000,000 transfer from fund balance along with a $1,488,228 decrease in Intergovernmental Revenue due to losses of state Payment In Lieu of Taxes, Municipal Projects, and Education Transportation grants, and a $135,699 decrease in Interest and Penalties. These decreases in Non- Levy Revenue were offset by an increase of $1,622,522 in departmental receipts driven primarily by increases in real estate conveyance tax and building permits, along with $342,688 in Miscellaneous Other Revenues and $170,000 in Investment Income.

Tax Adjustments Tax adjustments total $8,274,444; a decrease of $781,161 or -8.6% due primarily to the annual change of collections rates. Biennial tax sales increase collections in the fiscal year prior to a tax sale. The collection rate for FY 2017-18 increases from the previous year’s 98.2% to 98.5% resulting in a decrease of $808,230 in the reserve for uncollectible taxes or a percentage change from 1.8% to 1.5% of the total tax levy. This decrease was offset by an increase in the Local Elderly Tax Relief credit by $27,069.

iv Grand List The change in the city’s grand list of assessed values is shown below in table 2:

Table 2

Mill Rate, Tax Levy, and Property Tax The city’s composite mill rate increases by 1.1% from 24.997 to 25.261 along with the grand list’s increase of 1.1% equals a 2.2% increase in the total tax levy. The resulting FY 2017-18 median single family property tax obligation in the city’s fourth taxing district increases by $61 or 1.0% from $6,387 to $6,448.

Calculation of the Common Council Cap The City Charter defines the Common Council’s cap as a maximum limit on total appropriations for the city excluding grants from private, state, or federal sources received after the adoption of the cap. In other words, the Council cap is strictly a cap on locally generated revenues and expenditures. The Common Council established an Appropriations Cap of $329,967,112 in February 2017. The calculation of the cap established by the Common Council in comparison to the final approved budget is illustrated in table 3 below.

Table 3

v E. BUDGET ASSUMPTIONS AND SUMMARY OF SIGNIFICANT CHANGES

Revenues: Approved Approved Budget Budget $ % SOURCE 2016-17 2017-18 Variance Variance Current Property Taxes $ 293,096,254 $ 300,425,806 $ 7,329,552 2.5% Departmental Receipts $ 12,001,340 $ 13,623,862 $ 1,622,522 13.5% Miscellaneous $ 2,624,453 $ 2,967,141 $ 342,688 13.1% Investment Income $ 830,000 $ 1,000,000 $ 170,000 20.5% Supplemental Auto $ 2,100,000 $ 2,100,000 $ - 0.0% Back Tax Collections $ 2,000,000 $ 2,000,000 $ - 0.0% Interest & Penalties $ 1,942,126 $ 1,806,427 $ (135,699) -7.0% Intergovernmental $ 20,729,968 $ 19,241,740 $ (1,488,228) -7.2% Use of Fund Balance $ 2,000,000 $ - $ (2,000,000) -100.0% GRAND TOTAL $337,324,141 $343,164,976 $ 5,840,835 1.7% Table 4

 Current Property Taxes increase by $7,329,552 or 2.5% due to the 1.1% grand list and 1.1% average mill rate increases shown above along with an increase in the collection rate from 98.2% to 98.5% due to the impact of biennial tax sales that increases tax collections in the year prior the sale. The next tax sale is scheduled for July of 2018.  Departmental Receipts increase by $1,622,522 or 13.5% due to a $695,780 increase in real estate conveyance tax, a $650,000 increase in building permits, a $71,151 increase in various Public Works fees and permits, a $71,008 increase in various park usage fees, and a $134,583 increase in other miscellaneous department receipt accounts.  Miscellaneous revenue increases by $342,688 or 13.1%, due to a $212,330 increase in miscellaneous financial reimbursements and a $130,358 increase in expenditure reimbursements from the city’s WPCA and Parking Authority.  Investment Income increases by $170,000 or 20.5% from the prior year’s budget amount. This increase is due to the anticipated earned rate of return in fiscal year 2017-18.  Supplemental Auto revenue remains flat for the taxes collected on vehicles purchased after the October 1, 2016 grand list date.  Back Tax Collections remains flat due to the shrinking pool of delinquent back taxes offset by increased collections in the year prior to the tax sale.  Interest and Penalties decrease by $135,699 or -7.0% due to a $125,277 reduction in interest on past due property taxes and a $10,422 net reduction in other interest and penalties revenue.

vi  Intergovernmental Revenue decreases by $1,488,228 or -7.2% due primarily to a $1,191,981 reduction in Payment In Lieu of Taxes (PILOT) payments from the state for tax exempt properties; a $402,915 reduction in Grants for Municipal Projects; and a $64,193 reduction in Education Public Transport grants. These decreases are offset by a $170,861 increase in other miscellaneous state grants.  Use of Fund Balance decreases by $2,000,000 due to the decision of the city’s appropriations body to not use fund balance in a year when the state’s municipal funding is uncertain.

Expenditures: * Adjusted Approved Budget Budget $ % DEPARTMENT 2016-17 2017-18 Variance Variance Education $ 176,150,073 $ 184,084,348 $ 7,934,275 4.5% Pension Contributions $ 12,106,962 $ 13,614,000 $ 1,507,038 12.4% Contingency/Organizational Memberships $ 2,677,094 $ 4,022,167 $ 1,345,073 50.2% Protection of Persons & Property $ 42,771,322 $ 43,429,964 $ 658,642 1.5% General Government $ 5,817,318 $ 6,233,926 $ 416,608 7.2% Public Works $ 17,156,237 $ 17,532,370 $ 376,133 2.2% Recreation, Arts, Culture $ 8,322,999 $ 8,454,300 $ 131,301 1.6% Health Department $ 2,086,432 $ 2,096,437 $ 10,005 0.5% Grants $ 2,435,465 $ 2,128,681 $ (306,784) -12.6% Debt Service $ 26,523,316 $ 25,948,865 $ (574,451) -2.2% Finance Department $ 4,718,983 $ 3,625,445 $ (1,093,538) -23.2% Employee Benefits $ 36,557,940 $ 31,994,473 $ (4,563,467) -12.5% GRAND TOTAL $337,324,141 $343,164,976 $ 5,840,835 1.7% Table 5 * The adjusted budget reflects the approved budget for the fiscal year in total, but a move of departmental Workers Compensation and General Liability insurance allocations to Employee Benefits. This makes the FY 2016-17 Adjusted Budget comparable to the FY 2017-18 budget that has these budgeted insurance expenditures shown in Employee Benefits.

 The Board of Education’s budget increases $7,934,275 or 4.5%. This increase is the largest year over year percentage increase in nine years for the Board of Education’s operating budget and represents the city’s investment in the improvement of its Board of Education’s delivery of educational services, particularly special education and efforts to close the achievement gap.

 The Pension budget increases $1,507,038 or 12.4% for the City, Police and Fire pension funds. The City Charter requires the city to contribute the amount necessary to maintain these funds on a sound actuarial basis, as determined by the city's independent actuary, as follows: o The total contribution to the City Employee Pension Fund (which covers both city employees and Board of Education non-certified staff) is increasing by $793,121 to $5,917,290. As a percentage of pay, the city's contribution is now at 17.3 % which is up from 14.5% in the previous year. vii o The contribution to the Police Pension Fund is increasing by $438,875 to $4,792,975. As a percentage of pay, the city's contribution is now at 30.3% which is the same as the previous year. o The contribution to the Fire Pension Fund is increasing by $275,042 to $2,903,735. As a percentage of pay, the city's contribution is now at 27.7% which is up from 24.8% in the previous year.  The Contingency/Organizational Memberships budget increases $1,345,073 or 50.2%. This increase is due to the wage contingency for the five unsettled bargaining union contracts.  The Protection of Persons & Property increases $658,642 or 1.5% which is comprised of the following departments: o The Police budget increases $396,199 or 1.9%. This increase is driven by a $230,451 increase in Personnel Services due primarily to contractual step increases; an $89,308 increase in Fleet allocations due to increases in fuel and vehicle maintenance costs reflecting the trend of recent expenditures; a $39,000 increase in Other Professional Services due to promotional tests for Sergeants, Detectives and Lieutenants; a $32,155 increase in Other Operating Supplies due primarily to the replacement of outdated Tasers; and a $5,285 net in other miscellaneous accounts. o The Planning & Zoning budget increases $101,468 or 8.7%. This increase is driven by a $100,000 increase in Architectural and Landscaping expenses due to hiring of a consultant for the required update of the Plan of Conservation and Development (POCD); and a net increase of $1,468 in other miscellaneous accounts. o The Combined Dispatch budget increases $99,296 or 3.9%. This increase is driven by a $72,662 increase in Personnel Services due primarily to Overtime Wages; a $17,657 increase in Contractual Services due to increased maintenance costs for the Urban Areas Security Initiative (UASI) radio system, and $8,977 in other miscellaneous accounts. o The Fire Department budget increases $41,385 or 0.2%. This increase is driven by a $60,523 increase in Contractual Service due primarily to training and uniform expenses for new recruits; a $9,400 increase in Supplies and Materials, and a $4,029 increase in other miscellaneous accounts. These increases are offset by a $32,567 decrease in Personnel services due largely to retirements of senior firefighters who are being replaced by newer recruits. o The Code Enforcement budget increases $20,294 or 2.6%. This increase is driven by a $37,706 increase in Part Time Wages and a $6,588 increase in miscellaneous other accounts. These increases are offset by a $24,000 decrease in Temporary Wages.

viii  The General Government increases $416,608 or 7.2% which is comprised of the following departments: o The Corporation Counsel's budget increases $196,465 or 19.2%. This increase was due primarily to a $103,162 increase in Regular Wages for contractual step increases and the addition of an Associate Corporation Counsel; an $89,000 increase to Other Professional Services for expenses related to the Walk Bridge Project, and a $4,303 net increase in miscellaneous other accounts. o The Information Technology's budget increases $174,569 or 10.3%. This increase is driven by a $93,230 increase in Other Repairs & Maintenance for citywide departmental software maintenance; an $84,668 increase in Regular Wages due to contractual step increases and the addition of a Senior Systems Engineer; and a net $3,329 decrease in miscellaneous other expenses. o The Personnel & Labor Relations' budget increases $14,540 or 2.5%. This increase is driven by an increase in Regular Wages for contractual step increases and an adjustment for the newly hired Personnel & Human Relations Director. o The Town Clerk department has a net increase of $8,980 or 1.5%. This increase is driven by a $9,415 increase in Regular Wages due to contractual step increases and a $435 net decrease in miscellaneous other accounts. o The City Clerk department has a net increase of $5,781 or 1.5%. This increase is driven by a $3,681 increase in Regular Wages due to contractual step increases and a $2,100 increase in miscellaneous other expenses. o The Human Relations & Fair Rent has a net increase of $5,482 or 1.6%. This increase is driven by a $3,453 increase in Regular Wages due to contractual step increases and a $2,029 net increase in miscellaneous other expenses. o The Youth Services department has a net increase of $5,000 or 1.5%. This increase is driven by a $5,000 increase in Part Time Wages due to an increase in hourly rates of pay to reflect the labor market. o The Registrar of Voters has a net increase of $3,883 or 1.0%. This increase is driven by an $8,148 increase in Regular Wages due to contractual step increases and a $6,500 increase in Other Capital & Machinery for the installation of a security counter. These increases are offset by a $6,600 decrease in election supplies and a $4,165 net decrease in other miscellaneous accounts. o The Mayor's Office has a net increase of $1,908 or 0.4%. Regular Wages for Grants Administrator accounted for $1,988 of the increase, due to contractual step increases; and a $80 net decrease in miscellaneous other expenses. o The Legislative departmental budget is unchanged. The entire budget for this department is comprised of stipends for its members and office supplies.

ix  The Public Works budget has a net increase of $376,133 or 2.2%. This increase is driven by a $103,663 increase in Personnel Services due to staff reorganization, step increases, and other wage expenses; a $100,000 increase in Other Contractual Services for expenses related to the Walk Bridge project; a $78,750 increase in Other Contractual Services for Transfer Station operations contract; a $49,515 increase in Electricity costs based on consumption; a $32,419 increase in Other Contractual Services for the curbside recycling contract; a $31,471 increase in Other Contractual Services for the solid waste disposal contract; and a $19,685 net decrease in miscellaneous other accounts.  The Recreation, Arts, Culture budget is increasing by $131,301 or 1.6% which is comprised of the following departments: o The Library budget has a net increase of $75,037 or 2.0%. This is driven by a $42,031 increase in Part Time Wages due to extending library hours through Sunday; a $22,509 increase in Security Systems to increase the number of hours of security guard coverage; an $8,000 increase in Other Professional Services for additional programs; and a $2,497 net increase in other miscellaneous accounts. o The Recreation & Parks budget has a net increase of $55,721 or 1.3%. This increase is driven by a $21,071 increase in Fleet allocations due to increases in fuel and vehicle maintenance costs reflecting the trend of recent expenditures; a $16,464 increase in Temporary Wages due to adjusting hourly rates for seasonal positions at Calf Pasture Beach; an $11,000 increase in Other Professional Services due to additional funding for concerts, sound systems, and movie rights; and $7,186 increase in other miscellaneous accounts. o The Historical Commission budget has a net increase of $543 or 0.2% in various utility accounts.  The Health & Welfare budget has a net increase of $10,005 or 0.5%. This increase is driven by a $5,838 increase in utility expenses; a $3,200 increase in Training and Education expenses for tuition reimbursement expenses; and a $967 increase in other miscellaneous accounts.  The Grants budget has a net decrease of $306,784 or -12.6%. This decrease is driven by a $302,596 net decrease in funding to Outside Grant Agencies and a $4,188 net decrease in funding to City Grant Agencies.  The Debt Service budget has a net decrease of $574,451 or -2.2% and reflects the most current bond repayment schedule.  The Finance budget has a net decrease of $1,093,538 or -23.2%. This decrease is driven largely by a $1,158,250 decrease in Contractual Services for revaluation appraisal services which was funded in the prior year. Other changes include a decrease of $90,019 in Regular Wages as a result of not funding the Budget Analyst/Auditor position. Offsetting these decreases are: a $75,000 increase Professional Services for expenses subsequent to tax sale; a $36,119 increase in Regular Wages for contractual step increases; a $35,100 increase in IT Hardware for replacement of time clocks; and a $8,512 net increase in other miscellaneous accounts.

x o The Employee Benefits budget has a net decrease of $4,563,467 or -12.5%. This decrease is driven by a $4,873,773 reduction to the city’s contribution to the Insurance Fund for city medical expenses. This reduction in contribution lowers the expense in the city’s General Fund while reducing the ample fund balance in the city’s Insurance Fund. This decrease is offset by a $310,306 net increase in other miscellaneous accounts driven by an increased contribution to the city’s Other Post Employment Benefit (OPEB) fund.

F. MANAGEMENT INITIATIVES & FINANCIAL POLICY

Norwalk’s heavy reliance on property taxes as its principal source of revenue is a function of State policy that reserves the other major types of taxation (income and sales taxes) exclusively to the State. Municipal aid from the State is distributed largely on the basis of property wealth, and as a community with a large tax base, Norwalk receives comparatively little state aid. As a result, the brunt of the budgeted expenditure increases for employee wages and benefits, health insurance, pension contributions, and other post-employment benefits must be borne by the local property taxpayer.

Norwalk formulated its FY 2017-18 budget within the confines of the below adopted policies and a directive from the Mayor to control spending and limit taxes on residential property owners to the lowest practical level:

 Fund Balance Policy – The city’s policy is to maintain a minimum unassigned fund balance of at least 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the city’s annual audit (GAAP revenues), with the objective of maintaining a fund balance at the median level reported by Aaa-rated municipalities in Connecticut, but not more than 15%.

 City Pension Contributions – The city’s required contributions to its four defined benefit pension plans are determined on the basis of actuarial valuations performed by the city’s independent actuary. The city’s FY 2017-18 contributions are based on the valuations completed as of July 1, 2016. In addition, the city’s most recent pension valuation includes a change in actuarial assumptions, reducing the expected investment rate of return from 7.5% to 7.375%.

 Debt Service - The city adheres to a debt management policy that targets total indebtedness to no more than 2.0% of the full market value of taxable property in Norwalk; targets per capita debt to no more than $3,500; and targets debt service as a percent of general fund expenditures to no more than 10%. The city’s debt ratios are expected to remain below the established benchmark limits.

 OPEB Funding Plan - The city established a trust fund for Other Post Employee Benefits (OPEB), in August 2007. With new accounting rules concerning how the city reports its OPEB liabilities on the Government-Wide Financial Statements, the city elected to transition from paying for its OPEB benefits on a pay-as-you-go basis to a pre-funded basis, similar to the manner in which the city funds its defined benefit pensions. To mitigate the budgetary impact of this funding decision, the city is phasing-in funding of the full Actuarial Determined

xi Contribution (ADC) over a multi-year period. In addition, commencing in July 2008 city employees began contributing to the OPEB trust fund. As of 5/31/2017 the OPEB Trust Fund had $67.0 million in assets and in FY 2017-18 there is an estimated employer contribution to the Trust Fund of $16.7 million or 77.0% of the $21.7 million ADC.

G. NON-GENERAL FUND ACTIVITIES

Water Pollution Control Authority (WPCA): The city operates its wastewater treatment plant through the Norwalk Water Pollution Control Authority (WPCA), and accounts for this operation on an enterprise fund basis. The budget is prepared on a modified accrual basis, with repayment of principal added and depreciation expense omitted from the budget. User rates are established such that the operation is expected to both generate positive net income on a full accrual basis, and generate a positive cash flow.

The approved budget for the WPCA is $17,866,853 which is a $361,488 or 2.1% increase over its prior year’s budget. This budget includes a $5 rate increase for a single family residence and an overall blended rate increase of approximately 1.5% over the previous fiscal year.

The sewer user rates for FY 2017-18 are as follows: Single Family Residential User – Flat fee of $335/year, an increase of $5/year; Commercial User – Flat fee of $482/year for first 110,000 gallons of water usage plus $8.68/1,000 gallons commercial consumption over 110,000 gallons, increases of $7 and $0.13 respectively. The Wilton inter-local agreement will be billed on actual metered waste water flow.

A summary of the WPCA budget is provided below:

Approved Approved Year over Year Budget Budget $ % 2016-17 2017-18 Variance Variance

Sewer Use Fees $ 15,061,300 $ 15,724,026 $ 662,726 4.4% Other Revenues $ 1,594,065 $ 1,292,827 $ (301,238) -18.9% Transfer from Unrestricted Assets $ 850,000 $ 850,000 $ - 0.0% Total Revenue $ 17,505,365 $ 17,866,853 $ 361,488 2.1% Operating Expenses $ 8,855,361 $ 9,216,849 $ 361,488 4.1% Debt Service $ 5,383,561 $ 5,383,561 $ - 0.0% Replacement Reserve Capital $ 3,266,443 $ 3,266,443 $ - 0.0% Total Expenses $ 17,505,365 $ 17,866,853 $ 361,488 2.1% Table 6

Norwalk Parking Authority (NPA): The approved budget for the NPA is $6,740,852 which is a $253,181 or 3.9% increase over its prior year’s budget. The primary reason for this increase is a $176,489 increase in Personnel/Benefits, a $98,437 increase in City administered personnel benefits largely due the Parking Authority increasing their city allocation for corporation counsel support; and xii a $30,000 in increase in Permit/Violation Management. These increase are offset by a $25,000 reduction for snow removal and a net decrease of $26,745 in other miscellaneous accounts.

The approved Parking Authority budget is provided below:

Approved Approved Year over Year Budget Budget $ % 2016-17 2017-18 Variance Variance

Monthly & Transient Revenue $ 6,376,431 $ 6,636,652 $ 260,221 4.1% Concession & Other Revenue $ 111,240 $ 104,200 $ (7,040) -6.3% Total Revenue $ 6,487,671 $ 6,740,852 $ 253,181 3.9% Operating Expenses $ 5,193,866 $ 5,465,717 $ 271,851 5.2% Debt Service $ 986,011 $ 974,884 $ (11,127) -1.1% Capital Reserves $ 307,794 $ 300,251 $ (7,543) -2.5% Total Expense $ 6,487,671 $ 6,740,852 $ 253,181 3.9% Table 7

Capital Projects Fund: The city prepares a five-year capital improvement plan, and annually adopts a capital budget that authorizes the expenditure of capital funds for new building construction and major renovations of streets, bridges, sidewalks and storm drainage construction. Additional projects include park improvements; technology initiatives, and other infrastructure improvements. These projects are typically financed through a combination of grants and bond proceeds. The city finances new building construction over a twenty- year period, technology initiatives over a five-year period and everything else over a fifteen-year period unless the useful life warrants a shorter term. The gross Capital Budget for FY 2017-18 is $120,718,000, an increase of $91,684,000 from the prior fiscal year. After deducting the amount that will be financed from grants and other sources outside of the general fund, $85,299,000 will be financed from the issuance of General Obligation bonds.

Significant projects in the FY 2017-18 Capital Budget include:

The Board of Education’s capital budget is $93,071,000 and represents 77.1% of the gross capital budget. The appropriations that make up this budget include Ponus Ridge School $43,349,000; Nathaniel Ely School $41,912,000; Facilities Master Plan Capital Needs Implementation $6,358,000; District Technology $650,000; and $802,000 of miscellaneous other projects detailed in the below chart.

The Public Works’ capital budget is $9,695,000 and represents 8.0% of the gross capital budget. The appropriations include Pavement Programs $5,000,000; Sidewalks $1,075,000; Bridges $938,000; Storm Water Management $750,000; Fleet $665,000; and $1,267,000 of miscellaneous other projects detailed in the below chart.

xiii The Water Pollution Control Authority (WPCA) capital budget is $9,350,000 and represents 7.7% of the gross capital budget. This request is comprised of a $7,000,000 Solids Handling Facility; a $1,000,000 project needed to rehabilitate the city’s 100 years old sewer in order to ensure that that the sewage can be conveyed to the wastewater treatment plant without interruption of service; and $1,350,000 of miscellaneous other projects detailed in the below chart. While the city finances WPCA capital projects with city general obligation bonds, the WPCA pays its own debt service and as a result WPCA debt does not impact the city’s general operating fund.

The Recreation and Parks’ capital budget is $2,844,000 and represents 2.4% of the gross capital budget. The largest appropriation in this budget is $1,900,000 the rehabilitation of Veteran’s Memorial Park; Cranbury Park/Gallaher Estate $260,000; School & Park Playgrounds $175,000 and $509,000 of miscellaneous other projects detailed in the below chart.

Additional detail from the above listed departments and others are provided in the below FY 2017- 18 capital budget summary: Department Approved Purpose Board of Education $93,071,000 Ponus Ridge School ($43,349,000); Nathaniel Ely School ($41,912,000); Facilities Master Plan Capital Needs Implementation ($6,358,000); District Technology ($650,000); District Paving & Concrete ($350,000);Ponus Ridge Curriculum Materials & Textbooks (252,000) and Capital Repairs and Replacements ($200,000) Public Works $9,695,000 Pavement Programs ($5,000,000); Sidewalks ($1,075,000); Bridges ($938,000); Storm Water Management ($750,000);Fleet ($665,000); Traffic Management ($475,000); Building Management ($471,000); SAFETEALU Grant Match ($250,000); Tree Planting ($50,000) and Public Works Other ($21,000) Water Pollution $9,350,000 Solids Handling Facility ($7,000,000); Collection Control Authority System Rehabilitation ($1,000,000); WWTP Miscellaneous Upgrades ($1,000,000); Pump Station Upgrade ($250,000) and SCADA and I&C Systems ($100,000) Recreation and Parks $2,844,000 Veterans Memorial Park ($1,900,000); Cranbury Park/Gallaher Estate (260,000); School & Park Playgrounds ($175,000); Malmquist Field Auxiliary Use Parking ($100,000); Vehicles ($84,000); Paving Sidewalks Projects ($60,000); Basketball & Tennis Courts ($50,000); Backstop & Fencing Improvements ($50,000); Tree Planting ($50,000); Open Space Fund ($50,000); Calf Pasture Beach ($40,000) and Wallace Bell Parks Garage Repairs ($25,000) xiv Redevelopment $1,550,000 Wall Street Improvements ($1,000,000); Agency Washington Street Plaza ($300,000) and Affordable Housing ($250,000) Parking Authority $1,068,000 Parking Facility Improvements ($781,000) and Revenue Control/Smart Parking ($287,000) Historical Commission $990,000 LMMM Improvement Project ($500,000); Mill Hill Master Plan-ADA Access ($178,000); LMMM Roof Leak Repair ($150,000); Lockwood House ADA Access ($107,000); WPA Murals ($15,000); Mathews Park Buildings ($15,000); Cemetery Site Work ($15,000) and Museum Collection ($10,000) Fire Department $945,000 Fairfield Ave Construction Match ($475,000); SCBA Air packs ($360,000); Vehicles Replacement ($75,000) and Building Repairs Various Stations ($35,000) Information $398,000 Citywide IT Projects ($398,000) Technology Sixth Taxing District $300,000 Renovate Community Center ($300,000) Human Relations & $250,000 ADA Compliance ($250,000) Fair Rent Library $146,000 SONO Branch Library Repurposing ($55,000); Strategic Plan ($35,000); Innovation Place Headquarters ($25,000); Norwalk Newspaper Digitization ($21,000) and Library Signage ($10,000) Police Department $83,000 Communication Gear ($50,000) and Camera Infrastructure ($33,000) Health Department $28,000 Health Department Building Upgrades ($28,000) Total $120,718,000 Table 8

xv H. CONCLUSION

The approved budget is a balanced plan of operations designed to provide the resources that the departments and agencies need to serve the public. It also provides us with a base from which to move forward to implement the goals and objectives of the Administration and the Common Council. The development of an acceptable plan of operations for FY 2017-18 has been a major challenge in the current economic and fiscal environment. Nevertheless, we believe that the city has met the challenge and produced a budget that meets the core needs of Norwalk’s citizens, without unduly burdening our taxpayers.

I would like to thank each department and agency head for their cooperation and input, and commend them on successfully and effectively conducting their operations in the past year. I would also like to thank the members of the budget staff for their contributions to the development of this budget. And finally, I would like to thank the Mayor, members of the Board of Estimate and Taxation, and members of the Common Council for providing me with an opportunity to participate in the progress of this great city.

Respectfully Submitted,

Robert Barron Director of Finance

xvi City Profile

DESCRIPTION OF THE CITY

In 1640 for the consideration of “eight fathoms of wampum, sixe coates, tenn hatchets, tenn hoes, tenn knifes, tenn scissors, tenn jewse-harps, tenn fathom tobackoe, three kettles of sixe hands about, and tenn looking glasses,” Roger Ludlow purchased Norwalke the Country butting on the sea.” In 1651 thirty spirited families permanently settled “Norwalke.” The settlement was located in the section known today as East Norwalk. Descendants of these indigenous settlers are still living in Norwalk and in the surrounding vicinity. Norwalk became a city in 1913, at which time it consolidated with South Norwalk and the East Norwalk Fire District.

Norwalk, a Connecticut seaport community on Long Island Sound is rich in history and personality—a combination of New England tradition and sophistication. Norwalk is in the center of the region which Forbes Magazine rates the “15th smartest” in the nation. Our beaches are the best in Connecticut according to the New York Daily News. Our retail sector is the fifth largest in Connecticut, judged by generation of sales tax revenue. Our tourist sector is Connecticut’s second most successful, judged by numbers of visitors.

Economic diversity distinguishes Norwalk, especially in difficult economic times. Norwalk is home to approximately 3,376 companies providing 45,063 jobs. These companies fall into 19 major North American Industry Classification System (NAICS) codes plus government. The largest number of jobs are in the professional, scientific and technical services, retail trade, and the health care and social assistance sectors. The highest earners are in the finance and insurance and the management of companies and enterprises sectors.

The vast majority of Norwalk companies are small, agile and entrepreneurial. No single industry sector dominates the employment market or the real estate market which enables a community to be resilient in times of economic stress.

Among the more significant development and business news in recent years are the following.

- General Growth Properties, Inc., the second largest retail real estate investment trust in the United States with a portfolio comprised predominantly of class A regional mall and flagship urban retail properties, received approval of a Land Disposition Agreement and plans to develop a world class mixed use development on the 12 acre Reed Putnam 95/7 redevelopment parcel. Bloomingdale’s and Nordstrom announced intentions to anchor the SONO Collections.

- The “Waypointe District” by Belpointe Capital, LLC a multi-phased mixed use development on West Avenue is successfully leasing the 464 apartments and approximately 95,000 square feet of commercial space and 16,000 square feet of restaurant space. Sedona Tap House (STH), Chase Bank, JC Salons and Colony Grill have opened for business and the apartments have a 92% occupancy rate. Pinot’s Palette, Endurance House and the Barcelona restaurant have entered into leases and will occupy in 2016. The Container Store, iPic Theatre and Kings Bowling have entered into leases for the next phase to be developed.

- Two more mixed use developments are under construction at Waypointe. The Berkeley at Waypointe will include 127 residential units, about 5,000 SF retail, 6,700 SF medical office and requisite parking. Quincy Lofts at Waypointe includes 69 apartments and 87 parking spaces. Leasing at Quincy Lofts is underway.

- In SoNo, F.D. Rich Company is constructing The Pearl on Washington Street. The mixed use project includes 66 apartments, restaurant and office space and a parking garage. Nearby on South Main Street the Company plans to construct an extended stay hotel with 121 rooms.

City of Norwalk 1

City Profile

- Also in SoNo, Spinnaker (developer of the Ironworks) has plans to construct the Maritime Village, a 68 unit mixed use development on Day Street. - A newly constructed 135,000 square foot Lowe’s Home Improvement Center on Connecticut Avenue opened during the summer of 2015.

- The Davis Companies, based in Boston, owner of Class A office buildings at 200 Connecticut Avenue and 40 Richards Avenue, announced plans for renovations to 200 Connecticut Avenue. The renovations will include a redesigned lobby, upgrades to parking and improvements to the full service café.

- Frontier Communications renovated and occupied 84,504 square feet of office space at 401 Merritt 7.

- CBRE Group, Inc. the world’s largest commercial real estate services company headquartered in Los Angeles purchased RiverPark located at 800 CT Ave. CBRE announced plans for renovation and repositioning of the 412,231 square foot Class A office building where Priceline, Interpublic Group and Hitachi Capital America Corp’s American headquarters are located.

Offering more evidence of growth and development:

CyrusOne Inc. announced the acquisition of Cervalis Holdings, LLC who occupies the 168,000 square foot data center and work area recovery facility in Norwalk. The Norwalk facility offers world-class performance and amenities in a secure, redundant environment.

The Connecticut Technology Council “2015 Marcum Tech Top 40” list of the fastest growing technology companies in Connecticut included Priceline Group Inc. from Norwalk.

Datto Inc. completed its World Headquarters expansion at 101 Merritt 7 and opened an Australian headquarters in Sydney to help meet the increasing global demand for its services. Datto now occupies 131,000 square feet of space in Norwalk.

Demonstrating sustained evidence of development, the Norwalk Planning and Zoning Office issued 1,471 permits in 2015 surpassing the 23 year average of 1,161 total permits per year. The department issued 1,491 permits in 2014 and 1,549 permits in 2013.

2 City of Norwalk City Profile

SUMMARY OF SERVICES

The City provides a full range of municipal services, including education, public safety, public works, health and social services, planning and development, and recreational/cultural. Provided below is a brief description of the City’s services:

General Government The General Government group of departments includes the Mayor's Office, Corporation Counsel, City Clerk, Town Clerk, Personnel and Labor Relations, Human Relations and Fair Rent, Youth Services, and Registrar of Voters. This diverse group of departments provides a myriad of services, ranging from maintaining vital statistics (births, deaths, marriages) to conducting elections. A number of the departments within the General Government group, including Corporation Counsel and Personnel and Labor Relations, serve as internal support agencies for the City's departments.

Finance The Finance Department consists of the following divisions: Office of the Director, Tax Assessment, Tax Collection, Accounting and Treasury, Management & Budgets, Information Technology and Purchasing. The Department is responsible for overseeing the financial affairs of the City. Also included in the Finance Department is the City’s comprehensive program for managing all areas of risk, including health and life insurance for active and retired employees, workers compensation, heart and hypertension, property and casualty, general liability, professional liability, and other exposures such as theft, performance and surety.

Health The Health Department vision is “Excellence with Efficiency”. The mission is to prevent disease, assure a healthy environment and promote the highest quality of life within the community. Program areas include of health promotion, preventable diseases, environmental and laboratory services, and public health emergency preparedness. Among the many services provided are a voluntary healthy menu project with area food establishments, Fit Kids, a series of physical activity and nutrition education sessions with a variety of after school programs the provision of childhood and adult immunizations, WIC, HIV education and testing, treatment of sexually transmitted diseases and follow up on tuberculosis and other communicable diseases. Environmental services include inspection of all food establishments, review and approval of private sewage disposal systems, and enforcement of the city’s housing code.

Protection of Persons and Property

Police Department The City provides around-the-clock police protection to Norwalk's 88,485 residents with an authorized and funded force of 179 sworn officers and 37 civilians including those assigned to Combined Dispatch, utilizing 110 marked and unmarked police vehicles, 3 motorcycles and 3 marine vessels. The police department is accredited by both the Commission on Accreditation of Law Enforcement Agencies (CALEA) as well as the State of Connecticut Police Officers Standards and Training Council. POST- C). In addition to routine police patrol, the Department maintains specialized units in the following areas: Internal Affairs, Training and Recruitment, Planning and Research, Marine Division, Detective Bureau, Special Services (vice, gambling, narcotics), Identification & Crime Scene Unit, Emergency Services Unit as well as a Community Policing Unit, which works closely with residents within their target districts. The Community Services Unit provides a Drug Abuse Resistance Education (D.A.R.E.) program for Norwalk school children in conjunction with the Norwalk Public Schools and supervises school crossing guards. The Special Victims Unit includes specially trained Detectives working in conjunction with the Internet Crimes Against Children Task Force and maintains a School Resource officer program within the city’s high schools and middle schools in addition to investigating all crimes

City of Norwalk 3 City Profile

involving youth and special needs populations. The Department also operates a Community Services Program and Support Services, which encompass the following areas: animal control, crime prevention, traffic and safety, complaint bureau, property room and prisoner holding facility. The Police Department is also a first responder for medical emergencies.

Fire Department The City provides complete fire prevention and suppression services through its professional full-time Fire Department, which consists of 143 sworn fire personnel, supplemented by 4 civilian employees. The Department operates out of five fire stations strategically located throughout the community and maintains a rotating fire apparatus replacement schedule through their capital budget. In addition to fire suppression services the Department is a key resource for the Regional Hazardous Materials Response Team. The Department also collaborates with the Norwalk Police Department in Arson Investigations and with the Marine Division. The Fire Prevention Division is responsible for the enforcement of the State Life Safety and Fire Codes with a staff of 6 personnel. The Office of Emergency Management is a division within the Fire Department. This division is responsible for emergency preparedness planning as well as the operation and maintenance of an Emergency Operations Center for local and national emergencies. The Fire Department is also a first responder for medical emergencies.

Planning and Zoning and Code Enforcement These two City departments are responsible for planning and coordinating the physical and economic development of the City, as well as overseeing the adoption and enforcement of zoning, subdivision and building codes. The Planning and Zoning Department prepares, adopts and implements the City’s plan of development once every ten years. This department also oversees the operations of the Conservation Commission staff, which is responsible for protecting the City’s inland wetlands and water courses. Code Enforcement conducts required inspections of buildings and sites for code compliance, and issues all building and related trade permits.

Combined Dispatch This department is responsible for police and fire dispatch functions. The objective is to provide the highest quality of command, control and information services for public safety agencies.

Public Works This diverse department is responsible for the maintenance and repair of most of the physical facilities and infrastructure owned and operated by the City of Norwalk. The Department accomplishes street and highway maintenance; stormwater management; engineering; capital construction; solid waste collection and disposal; recycling; traffic management; wastewater collection and treatment; parking facilities and services; tree management and building management functions. Public Works is authorized 103 positions, including 2 Parking Enforcement officers, 4 Wastewater Systems personnel and 10 Fleet Services employees who are paid by the Parking Authority, Water Pollution Control Authority and Central Fleet, respectively, but are ultimately managed by Public Works to maintain the City's infrastructure, which includes 255 miles (625 lane miles) of streets, 18 bridges, 140 miles of sidewalk, 45 miles of footpath, nearly 300 miles of storm drainage, 182 miles of sanitary sewer lines, an 18 million gallons per day treatment plant, 22 sanitary sewer pump stations, 3 stormwater pump stations, 90 traffic signals, nearly 30,000 public trees and 3,829 municipal parking spaces including 386 on-street spaces and 3,443 off-street spaces encompassed in 3 parking structures and multiple surface lots.

In the late 1990s, the City purchased the land abutting the wastewater treatment plant and created the Public Works Center. This facility has enabled the City to consolidate the operations of Street Maintenance, Sanitation, Sewer Operation and Maintenance and Fleet Management. This location is also used for the storage of all winter road salt and provides a yard debris collection center for residents. The Department operates a transfer station located separately.

4 City of Norwalk City Profile

From 1983 through 2008, the City was party to a long-term contract with the Connecticut Resources Recovery Authority (CRRA) for operation of the transfer station and for transportation and disposal of municipal solid waste (MSW). That contract expired in December of 2008 and the City contracted with City Carting, Inc. for transfer station operation, transport and disposal of the City’s 30,000 tons of annual MSW. Under that contract, transfer station operation improved and the City saved on transportation and disposal of MSW. The City’s highly successful recycling collection and disposal service directs mixed paper, metal containers, glass, plastics #1 through #7, and corrugated cardboard to a recycling contractor who pays the City for the recyclable materials. The City implemented single-stream recycling on July 1, 2013; in its first month, curbside recycling increased by 65% and continues at a significantly improved separation rate . Leaf and yard waste are also collected and disposed by the City.

Through September 30, 2012, garbage collection was accomplished using City employees. Since October 1, 2012, garbage collection has been done by contract. This move has shifted the Worker Compensation risk (high among sanitation employees) away from the City, saved the City $1 million per year in direct costs and improved garbage collection service to residents. The City has since entered into 10-year contracts with City Carting; these contracts provide known and very competitive pricing.

In FY 2002-03 the City moved the operations of the wastewater and parking systems into enterprise funds and created the Water Pollution Control Authority and Parking Authority to oversee the use of these funds.

The City provides for building management services through an outside contractor. Under the supervision of a Buildings and Facilities Manager in the Department of Public Works the management firm oversees the operation and maintenance of all City buildings with the exception of schools and historic structures. The scope of services encompasses more than 780,000 square feet of building space among 13 City facilities. In addition to repairs and replacement, comprehensive preventive maintenance and energy efficiency programs have been implemented.

Education At Norwalk Public Schools, our mission is to create a student-focused culture that motivates, challenges and supports each individual student to his or her highest levels of achievement. Over 1,000 dedicated professionals work closely with more than 11,000 students in 19 schools.

The Norwalk Public Schools district is made up of 12 elementary schools, four middle schools, two high schools, and one alternative high school program. Norwalk offers two magnet schools at the elementary level, Columbus Magnet School and Jefferson Science Magnet School, which was named a 2014 National Blue Ribbon School for its work in closing the achievement gap. Silvermine Elementary School is home to Mano-a-Mano, our dual language (English/Spanish) immersion program/ Norwalk is also home to the Center for Global Studies, an inter-district high school magnet program housed at Brien McMahon High School, as well as Norwalk Early College Academy, the State’s first early college, P-TECH model program in partnership with IBM and the State of Connecticut.

Norwalk Public Schools provides comprehensive special education and bilingual education programs, full day Kindergarten, and expanded Pre-K opportunities. Before and after-school programs are available

City of Norwalk 5 City Profile throughout the city for both elementary and secondary students. Students can also take advantage of a full array of interscholastic athletics and extra-curricular activities that cover a full range of interests, from computers to chess to community service. Programs like the Center for Youth Leadership, and the Norwalk High School and Brien McMahon Marching Bands, have received national recognition. As of October 1, 2015, total enrollment in Norwalk Public Schools was 11,442 students.

Recreation, Arts and Culture The City's Recreation and Parks Division maintains over 1,050 acres of public park land, including 2 public beaches on Long Island Sound, 238 acres of open space at Cranbury Park, 70 acres of waterfront park land at Veteran's Park and Calf Pasture Beach, Mathews Park, Heritage Park and many neighborhood parks. The Department also maintains numerous athletic fields, tennis and basketball courts, and playgrounds located throughout the community, including all school properties. The Department's Recreation Division sponsors a full complement of active and passive recreational programs for all age groups. In addition, the City owns an 18-hole golf course located at Oak Hills Park, which is leased to the Oak Hills Park Authority who manages the operations. The City also funds the Historical Commission, which operates and maintains publicly owned historical buildings, including Lockwood-Mathews Mansion, the Norwalk Museum and Mill Hill Park Museum; and the Norwalk Public Library System, which operates two branches within the City and features a collection of over 250,000 items for public circulation. These items include CDs, DVDs, EBooks, print books and magazines, as well as downloadable music, video, magazines, and audiobooks. The Norwalk Public Library System boasts of a Norwalk History Room, teen and children’s rooms that provide exceptional programs that are tailored to the Norwalk community, and adult departments with a variety of services for small businesses, job/career seekers, and technology novices. The system also offers special collections including foreign languages, in addition to interlibrary loan service that lends to and borrows books from other libraries, and 30 online databases which can be accessed through the library’s website with a Norwalk Public Library card.

Grants The City provides grants to outside agencies that offer various services to residents. These services include poverty relief through the Emergency Shelter and Family and Children’s Agency, senior activities through the Senior Center and Elderhouse, children and high school age support programs through Children’s Connection and School Based Health Centers, and urban renewal and community development through the Redevelopment and Housing Site Development Agencies.

6 City of Norwalk City Profile

CITY OF NORWALK SUPPLEMENTAL DATA

Demographics (US Census Quickfacts, July 1, 2016) City of Norwalk (City) Population: 88,438 City per capita money income in the past 12 months (2015 dollars) $43,570 City median age 40.4 City unemployment 4.2%

City Facts Area of City (including Norwalk Islands): 36.3 square miles (13 are water surface) City Settled: September 11, 1651 Date of City and Town Consolidation: July 1913 City Motto: “Norwalk – On the Move”

Culture and Recreation Acres of Public Park Lands: 1,050 Municipal Golf Courses (18 Holes): 1 Public Beaches: 2 Senior Centers: 1 Boat Launching Areas: 2 Library Branches: 2 Municipal Marinas: 2 Library Volumes: 250,000+ Athletic Diamonds: 41 Public Museums (8 Buildings): 3 Local Newspapers: 3

Election Information Total Total Voter Registered Checked as Turnout Norwalk Voters Voting Percentage 2016 National Election 49,487 38,885 78.58% 2015 Municipal Election 44,346 13,413 30.25% 2014 State Election 43,960 22,513 51.21%

City of Norwalk 7 City Profile

CITY OF NORWALK – LARGEST EMPLOYERS

The Norwalk labor force of 50,432 is 96.5% employed as of December 2016. Broad and diversified the market is not dominated by a single comparatively large company or business sector. Among Norwalk’s largest companies are the following

8 City of Norwalk Budget Overview

BUDGET PROCESS

The City’s annual budget is prepared for a July 1st through June 30th fiscal year. Below is the budget calendar with a description of the major steps in the budget preparation process under each box.

OCTOBER

Pro Forma Budget Prepared The Management and Budgets Division begins collecting information for preliminary budget development. The Division prepares a “pro forma” financial projection, which consists of two-year forecast of revenues and expenditures and the resulting tax rate with the objective of maintaining current levels of service. This projection is reviewed with the Mayor to elicit the administration’s goals and objectives and the appropriate changes are made.

NOVEMBER - JANUARY

Submission and Review of Departmental Requests

Budget packages, containing general budget assumptions and spending guidelines are distributed to departments and agencies. All responses are submitted to the Management and Budgets Division within six weeks. These requests include line item details of revenues and expenditures accompanied by departmental goals and objectives for the next fiscal year. The Management and Budget Division’s staff meet with the departments and agencies to review requests and how they fit with their goals and objectives.

FEBRUARY

Requested Budget Presentation and Board of Estimate and Taxation Review

The Finance Director submits the Departments’ proposed budgets, along with any criticisms or recommendations he may deem appropriate, to the Board of Estimate and Taxation on the second Monday in February and to the Common Council on the immediately following Tuesday. The Management and Budgets Division publishes the proposed budget and tax levy in the local newspaper five days prior to the fourth Monday in February. On the fourth Monday in February the Board of Estimate and Taxation commences budget review. On the immediately following Tuesday in February the Common Council establishes a cap on total appropriations for the next fiscal year, after which time the Board of Estimate and Taxation conducts meetings with City departments and agencies to review the Proposed Budget.

MARCH – MAY

Adoption of the Operating Budget

The Board of Estimate and Taxation completes its review of the budget and makes any necessary changes to the proposed budget. The proposed changes are forwarded to the Common Council on the first Monday in April. The Common Council has until the third Tuesday in April to amend the total cap on appropriations. The Board of Estimate and Taxation meets to adjust the budget in accordance with the Council’s cap. The tentative budget is published in the local newspaper three days before the fourth Wednesday in April. On the first Monday in May the Board of Estimate and Taxation adopts the final budget and tax rates.

City of Norwalk 9 Budget Overview

BUDGET AMENDMENT PROCESS

Once the Board of Estimate and Taxation adopts the budget, the Finance Director is empowered, by the Board, to approve transfers of up to $5,000 between line items. Transfers in excess of $5,000 require the approval of the Board of Estimate and Taxation. Additional appropriations, pursuant to the City Code, require the approval of the Board of Estimate and Taxation and the Common Council.

BUDGET ADOPTION CALENDAR

DATE ACTION

On/Before December 4th Finance Director receives requests

2nd Monday of February (2/13/17) Finance Director submits Department’s Proposed Budget together with his criticisms and recommendations to the Board of Estimate & Taxation

Immediately following Tuesday (2/14/17) Finance Director submits Department’s Proposed Budget together with his criticisms and recommendations to the Common Council

At least 5 days before 4th Monday Finance Director publishes the Proposed Budget in February (2/17/17) local newspaper

4th Monday of February (2/27/17) Board of Estimate & Taxation meets to start budget review.

4th Tuesday of February (2/28/17) Common Council adopts cap on appropriations.

1st Monday of April (4/3/17) Board of Estimate & Taxation completes review and forwards proposed budget to Council

No later than 3rd Tuesday of April (4/18/17) Common Council may amend cap on appropriations

Unspecified (logically between 4/20/17 Board of Estimate & Taxation meets to adjust and 4/27/17) budget based on new cap

Three days before the 4th Wednesday in April Board of Estimate & Taxation publishes tentative (no later than 4/26/17 ) budget

1st Monday of May (5/1/17) Board of Estimate & Taxation adopts final budget and tax rates

10 City of Norwalk Budget Overview

FINANCIAL POLICIES AND PRACTICES

The City of Norwalk’s financial policies set forth the basic framework for the overall fiscal management of the City. These policies assist the decision-making process and provide the guidelines for evaluating both current activities and proposals for future programs.

Cash Management and Investment Policies

- Disbursement, collection and deposit of all funds are managed to insure maximum cash availability.

- The City strives to maximize the return on investments consistent with the primary goal of preserving capital in accordance with the State statutes and prudent investment practices.

- State statutes authorize the City to invest in the United States and any agency of the United States; any state of the United States or political subdivision, authority or agency thereof which is exempt from taxation and at the time of investment is rated within the top two rating categories of any nationally recognized rating service; and the State of Connecticut, any political subdivision, authority or agency thereof, which are rated within the top three rating categories of any nationally recognized rating service. In addition, the City is authorized to invest in demand deposits, time deposits, certificates of deposit, share accounts, term share accounts and share certificate accounts of any corporation or association receiving deposits, which has its main place of business in Connecticut.

- The City shall perform a cash flow analysis of all funds on a regular basis.

- The City’s investment policies include provisions for an investment authority, ethics and conflict of interest, authorized and suitable investments, diversification, maximum maturities, internal controls and performance standards.

Accounting, Auditing and Financial Reporting Policies

- An independent audit will be performed annually.

- The City produces annual and monthly financial reports in accordance with Generally Accepted Accounting Principles (GAAP) as outlined by the Governmental Accounting Standards Board (GASB).

Budget Reserve Policies

- The City maintains a revenue reserve to pay for expenses caused by unforeseen emergencies or for shortfalls caused by revenue declines. Effective July 6, 2015, this reserve was revised to be no less than 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the City’s annual audit (GAAP revenues) and no greater than 15 percent.

- The City maintains a contingency expenditure account to provide for unanticipated expenditures of a nonrecurring nature, or to meet unexpected small increases in service delivery costs.

- Reserves in excess of these amounts in the General Fund shall be used for one-time only expenditures.

- Adequate levels of working capital shall be maintained in all proprietary funds.

City of Norwalk 11 Budget Overview

Capital Budget/Improvement Policies

- A five-year program for infrastructure capital improvements is updated annually. The plan identifies anticipated funding sources.

- The City confines long-term borrowing primarily to capital improvements and capital projects financed through the issuance of bonds that will be financed for a period not to exceed the useful “life” of the project.

- The City will coordinate the development of the capital budget with the development of the operating budget. Future operating costs associated with new capital projects will be forecast and included in operating budget forecasts.

- The City will preserve its assets at a level adequate to protect capital investment and minimize future maintenance and replacement costs.

- The City will establish an appropriate distribution of bonded debt and cash financing in the funding of capital projects.

Debt Policies

- The City confines long-term borrowing primarily to capital improvements.

- In anticipation of bonding, the City may use short-term debt.

- The City follows a policy of full disclosure on every financial report and bond prospectus.

- The City’s bonds are issued when practical from City enterprise authorities to reduce the amount of the City’s general obligation debt.

- The City maintains an aggressive retirement of existing debt.

- The City uses general obligation debt to fund general purpose public improvements that cannot be financed from current revenues.

- Maintain debt ratios within formally established parameters

o Debt as % of FMV – maintain at less than 2% o Debt Service as % of Expenditures – 10% or less o Per Capita Debt – no more than $3,500

Operating Budget Policies

- The City attempts to maintain its present service level for all priority and essential services within existing tax rates, as adjusted for normal growth in the tax base. No new services are added without offsetting expenditure reductions or increases in tax revenues.

- The City maintains a financial and budgetary control system to ensure adherence to the budget and an awareness of the financial environment, preparing monthly reports to compare actual revenues and expenditures to budgeted amounts, analyzing operating surplus of deficit conditions, and balance sheets on all operating and major funds.

- All funds are required to be balanced. As such, total anticipated revenues must equal the sum of budgeted expenditures for each fund.

- The City, in preparing the yearly operating budget, creates a three-year projection of revenues and expenditures

12 City of Norwalk Budget Overview

Revenue Policies

- The City directs efforts to maintaining a diversified and stable revenue system to shelter it from short run fluctuations in any one revenue source.

- The City attempts to obtain additional major revenue sources as a way of ensuring a balanced budget.

- The City follows an aggressive revenue collection policy.

- The City establishes all user charges and fees at a level related to the full cost (operating, direct, indirect, capital) of providing the service.

- The City reviews fees/charges annually and designs and modifies revenue systems to include provisions that automatically allow charges to grow at a rate that keeps pace with the cost of providing the service. The City considers market rates and charges levied by other public and private organizations for similar services in establishing tax rates, fees and charges.

Fund Balance Policies

- The City seeks to maintain a minimum unassigned fund balance of at least 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the City’s annual audit (GAAP revenues) to provide the financial resources necessary for cash flow purposes, and to provide a contingency that is available in the event the City suffers a catastrophic event (major hurricane, etc.) If the unassigned fund balance falls below this 7.5% of GAAP revenues level, the City will take affirmative steps to restore it to at least 7.5% as soon as practical.

- The City intends to limit its unassigned fund balance to no more than 15% of GAAP revenues. Amounts in excess of 15% will be considered available for appropriation, in accordance with the policies outlined below. The City's overall fund balance objective is to maintain its unassigned fund balance as a percentage of GAAP revenues at the median of other Aaa-rated municipalities in the State of Connecticut.

- In concert with the City's overall financial strategies, the City will seek to first use excess fund balance when possible to finance nonrecurring expenditures and to finance capital expenditures.

- The City may use fund balance for tax relief purposes, when such use is part of an overall financial strategy that seeks to balance and smooth tax levy increases over a multi-year period; and when the City faces extraordinary operating budget expenses that are projected to level off in future years when fund balance draws will no longer be available to support the budget. The City recognizes that a fund balance draw to support operations is essentially a one- time source of funding, and seeks to prudently manage the drawdown of fund balance in a fiscally responsible manner.

Pension Funding Policy

- The City’s principal objectives are to ensure that the pension funds have sufficient assets on hand to pay all benefits due; minimize the annual volatility of budgeted contributions; provide for equity among different generations of taxpayers with respect to bearing the cost of the benefits; and ensure that all statutory funding requirements are satisfied.

City of Norwalk 13 Budget Overview

- In order to achieve the objectives, the Board of Estimate and Taxation will base its contributions to the plans on Actuarially Determined Employer Contributions (ADEC) prepared annually in compliance with all applicable Actuarial Standards of Practice.

- The ADEC will be determined using the following elements: 1) The entry age normal actuarial cost method will be used to determine the normal cost and the actuarial accrued liability. 2) In order to minimize the impact of the investment volatility on the ADEC, an actuarial asset valuation method will be used that recognizes market gains or losses over a 5-year period in equal installments. 3) The plans currently have an unfunded actuarial accrued liability (UAAL). The goal of the amortization policy is to achieve 100% funding over a period of time that provides for intergenerational taxpayer equity while minimizing contribution volatility. The UAAL is being amortized over a 22-year closed period and the amortization payments will be calculated as a level percent of payroll. 4) In order that the City know the amount of the ADEC before the budget for a fiscal year has been finalized, the ADEC will be determined based on an actuarial valuation performed as of July 1st of the calendar year prior to the calendar year in which the fiscal year begins. The AEDC will include an interest adjustment to reflect the timing between the actuarial valuation date and the expected date on which the ADEC will be paid.

Accounting Policy

Reporting Entity - For financial reporting purposes the City includes financial statements for the government and its component units, boards and commissions that are controlled by or dependent on the City. Control or dependence is determined on the basis of oversight responsibility, budget adoption, taxing authority, funding and appointment of respective governing boards.

Basis of Accounting - Basis of accounting refers to when revenues and expenditures are recognized in the accounts and reported in the financial statement. The accrual basis of accounting is used for all funds except the governmental fund types, expendable trust funds and agency funds, which use the modified accrual basis of accounting. Modifications in this method from the accrual basis are as follows: o Revenues are recognized when they become both measurable and available to finance expenditures of the current period. The City considers property taxes as available if they are collected within 60 days after year-end. A one-year availability period is used for revenue recognition for all other governmental fund revenues. o Disbursements for the purchases of capital assets providing future benefits are treated as expenditures. Appropriations for capital projects are carried forward until such time as the project is completed or terminated. o Interest on general long-term debt is not accrued, but is recorded as an expenditure on its due date.

Basis of Budgeting Annual Budgets are generally prepared on an accounting basis with certain exceptions. The City’s General Fund Budget, Special Revenue Fund Budgets and Capital Projects Fund Budgets are prepared on the Modified Accrual Basis.

The budgets for City’s Risk Management and Fleet Services Internal Service Funds are prepared on an accrual basis.

14 City of Norwalk Budget Overview

The budgets for the City’s Enterprise Funds (Water Pollution Control Authority and Parking Authority) are prepared on an accrual basis, with the following exceptions: depreciation expenses are not included, and principal repayments on related debt is included.

FINANCIAL STRUCTURE

The City’s accounting system is organized and operated in separate funds in order to account for specific revenues and expenditures associated with certain activities. Each fund is a distinct self-balancing accounting entity comprised of assets, liabilities, fund equity, revenues and expenditures as appropriate.

Governmental Funds: These funds are used to finance the majority of the City’s functions. The acquisition, use, and balances of the City’s expendable financial resources and the related liabilities are accounted for through governmental funds. The City utilizes the following governmental funds:

- General Fund – The General Fund is the general operating fund of the City government. All unrestricted sources except those required to be accounted for in another fund are accounted for in this fund. From this fund are paid general operating expenditures, fixed charges, principal and interest on long-term debt, and capital improvement costs of the City, which are not paid through a special fund.

- Special Revenue Funds – The Special Revenue Funds are used to account for the proceeds of specific revenue sources that meet the qualifications of GASB 54.

- Capital Projects Fund – The Capital Projects Fund is used to account for resources used for the acquisition and construction of capital facilities, including those that are financed through special assessments. Included in the Capital Projects Fund are sewer assessments, which are levied in order to finance both the construction of new, and the improvement to existing, sewer systems.

Proprietary Funds: These funds are used to account for activities similar to those found in the private sector, where the determination of net income is necessary or useful to sound financial administration. Services from such activities can be provided to other funds within the City (Internal Service Fund). The City has established an Internal Service Fund to account for and finance its uninsured risks of loss. In 2002-03 the City also established two Enterprise Funds: the Water Pollution Control Authority to handle the City’s Wastewater Treatment Operations and the Parking Authority to administer the City’s parking facilities and operations. In 2005-06 the City established a Fleet Services Fund to track fuel usage and fleet maintenance for City vehicles.

Fiduciary Funds: These funds are used to account for assets held by the City as a trustee or agent for individuals, private organizations and other governmental units. Trust and Agency funds include expendable, non-expendable, pension trust and agency funds.

Since special revenue, proprietary, and fiduciary funds are not subject to appropriation, information on these funds are not included in this document, but are included in the City’s Comprehensive Annual Financial Report (CAFR).

City of Norwalk 15 Budget Overview CITY OF NORWALK ALLOCATION OF TAX DOLLARS

Recommended Median Single Family Residential Property Tax Bill in the 4th District is $6,448

BOARD OF EDUCATION ($3,459) GENERAL GOVERNMENT ($185) - 12 ELEMENTARY SCHOOLS - MAYOR'S OFFICE - 4 MIDDLE SCHOOLS - TOWN CLERK VITAL STATISTIC RECORDS - 1 VOCATIONAL HIGH SCHOOL - VOTER REGISTRATION - 2 HIGH SCHOOLS - TAX ASSESSMENT AND COLLECTION - SPECIAL EDUCATION - YOUTH SERVICES - BILINGUAL EDUCATION - ACCOUNTING & TREASURY - FULL DAY KINDERGARTEN - INFORMATION TECHNOLOGY - HUMAN RELATIONS & FAIR RENT PUBLIC WORKS/BUILDING MGMT. ($329) - LEGISLATIVE AND POLICY ANALYSIS - GARBAGE COLLECTION & DISPOSAL - SNOW REMOVAL GRANTS ($40) - STREET MAINTENANCE & PAVING - POVERTY PREVENTION - TRAFFIC AND ENGINEERING - HOMELESS SHELTER SERVICE - RECYCLING - WHEELS FIXED ROUTE BUS SERVICE - FLEET MANAGEMENT - PROGRAMS/CARE FOR SENIOR CITIZENS - MAINTENANCE OF CITY'S BUILDINGS - DRUG & ALCOHOL TREATMENT/PREVENTION PROGRAMS - REDEVELOPMENT AND URBAN RENEWAL POLICE ($401) - OTHER SOCIAL AND COMMUNITY SERVICES - 24 HOURS/DAY LAW ENFORCEMENT - DRUG INVESTIGATION AND ENFORCEMENT HEALTH ($39) - STREET AND MARINE PATROL - HOUSING CODE ENFORCEMENT - DETECTIVE BUREAU - INSPECTION OF FOOD ESTABLISHMENTS - COMMUNITY POLICING - PREVENTABLE DISEASE PROGRAM - SHARED FIRST RESPONDER STATUS - TRAVEL AND IMMUNIZATION CLINIC - EVICTION SERVICES DEBT SERVICE ($488) - SEALER OF WEIGHTS & MEASURES - RETIREMENT OF PRINCIPAL AND INTEREST ON CAPITAL IMPROVEMENT BONDS PLANNING, ZONING, CODE, DISPATCH ($88) - REGULATION OF CITY LAND USE FIRE ($327) - IMPLEMENT PLANS OF DEVELOPMENT - FIRE SUPPRESSION AND RESCUE OPERATIONS - BUILDING INSPECTION - ENFORCEMENT OF FIRE CODES - APPROVAL & ISSUANCE OF ALL REQUIRED BUILDING - HAZARDOUS MATERIAL MONITORING PERMITS - FIRE INVESTIGATION AND PREVENTION - COMBINED DISPATCH - SHARED FIRST RESPONDER STATUS - EMERGENCY MANAGEMENT CONTROL CENTER

RECREATION, ARTS & CULTURE ($159) OTHER ($933) - MAIN LIBRARY AND SOUTH NORWALK BRANCH - EMPLOYEE BENEFITS - OVER 400,000 ITEMS FOR PUBLIC CIRCULATION - PENSIONS - AUTOMATED CATALOGUING SYSTEM - ORGANIZATIONAL MEMBERSHIPS - CHILDREN'S PROGRAMS - CONTINGENCY - ADMINISTRATION OF VARIOUS RECREATIONAL PROGRAMS - MAINTENANCE AND OPERATION OF CALF PASTURE AND SHADY BEACHES - MAINTENANCE OF CITY PARKS, SCHOOL GROUNDS, LIBRARY GROUNDS AND CEMETERIES

MEDIAN ASSESSED VALUE OF A SINGLE FAMILY HOME IN THE 4TH TAXING DISTRICT = $250,435

Note: The above illustration refers to the amount of tax dollars allocated to each category. In several cases, departments generate their own revenue, which helps to offset the total tax dollars needed to finance their services. Thus, the amounts listed above do not reflect the total budget of each department. Rather they reflect the total amount of tax dollars used to finance the services of each department.

16 City of Norwalk Budget Overview

APPROPRIATIONS

* The 2016-17 adjusted budget reflects the approved budget for the fiscal year in total, but a move of departmental workers compensation and general liability insurance allocations to Employee Benefits. This makes the adjusted budget comparable to the 2017-18 approved budget that has these insurance expenditures shown in Employee Benefits.

* 2016-17 2017-18 Adjusted Approved DEPARTMENT Budget Budget VARIANCE

GENERAL GOVERNMENT MAYOR 450,040 451,948 1,908 LEGISLATURE 15,550 15,550 - CORPORATION COUNSEL 1,025,831 1,222,296 196,465 CITY CLERK 376,243 382,024 5,781 TOWN CLERK 596,745 605,725 8,980 INFORMATION TECHNOLOGY 1,697,552 1,872,121 174,569 PERSONNEL & LABOR RELATIONS 590,845 605,385 14,540 HUMAN RELATIONS & FAIR RENT 339,902 345,384 5,482 YOUTH SERVICES 326,505 331,505 5,000 REGISTRAR OF VOTERS 398,105 401,988 3,883 SUBTOTAL - GENERAL GOVERNMENT 5,817,318 6,233,926 416,608

FINANCE DEPARTMENT FINANCE DIRECTOR 210,569 213,985 3,416 TAX ASSESSOR 1,988,024 832,860 (1,155,164) TAX COLLECTOR 874,738 964,381 89,643 ACCOUNTING & TREASURY 835,090 887,520 52,430 MANAGEMENT & BUDGETS 414,273 323,570 (90,703) PURCHASING 396,289 403,129 6,840 SUBTOTAL - FINANCE $4,718,983 $3,625,445 ($1,093,538)

HEALTH & WELFARE ADMINISTRATION $299,203 $307,160 $7,957 BUILDING MAINTENANCE 109,983 117,346 7,363 ENVIRO HEALTH & HOUSING 845,520 845,555 35 LABORATORY 165,656 165,666 10 MEDICAL & EDUCATION SERVICES 92,377 92,377 - PREVENTABLE DISEASES 388,330 379,769 (8,561) SEALER WEIGHTS & MEASURES 64,813 68,014 3,201 SENIOR SVCS COORD COUNCIL 120,550 120,550 - SUBTOTAL - HEALTH & WELFARE $2,086,432 $2,096,437 $10,005

PROTECTION OF PERSONS & PROPERTY POLICE DEPARTMENT 20,939,833 21,336,032 396,199 FIRE DEPARTMENT 17,349,976 17,391,361 41,385 PLANNING AND ZONING 1,169,110 1,270,578 101,468 CODE ENFORCEMENT 795,787 816,081 20,294 DISPATCH & EMERGENCY MGMT. PLANNING 2,516,616 2,615,912 99,296 SUBTOTAL - PROTECTION PERSONS $42,771,322 $43,429,964 $658,642

City of Norwalk 17 Budget Overview

APPROPRIATIONS

* FY 2016-17 FY 2017-18 ADJUSTED APPROVED DEPARTMENT BUDGET BUDGET VARIANCE

PUBLIC WORKS AND BUILDING MANAGEMENT $17,156,237 $17,532,370 $376,133

EDUCATION $176,150,073 $184,084,348 $7,934,275

RECREATION, ARTS & CULTURE RECREATION & PARKS 4,332,815 4,388,536 55,721 LIBRARY 3,758,053 3,833,090 75,037 HISTORICAL COMMISSION 232,131 232,674 543 SUBTOTAL - RECREATION, ARTS $8,322,999 $8,454,300 $131,301

GRANTS OUTSIDE AGENCIES 1,187,696 885,100 (302,596) CITY AGENCIES 1,247,769 1,243,581 (4,188) SUBTOTAL - GRANTS $2,435,465 $2,128,681 ($306,784)

OPERATING CHARGES DEBT SERVICE $26,523,316 $25,948,865 ($574,451) ORGANIZATIONAL MEMBERSHIPS 100,357 100,357 - EMPLOYEE BENEFITS 36,557,940 31,994,473 (4,563,467) PENSIONS 12,106,962 13,614,000 1,507,038 CONTINGENCY 2,576,737 3,921,810 1,345,073 SUBTOTAL - OPERATING CHARGES $77,865,312 $75,579,505 ($2,285,807)

GRAND TOTAL $337,324,141 $343,164,976 $5,840,835

18 City of Norwalk Budget Overview

DESCRIPTION OF NORWALK'S TAXING DISTRICTS

The City of Norwalk is divided into several districts for taxing purposes. Four of these districts originated with the former independent municipal areas and retain a degree of autonomous government. These districts own certain properties and supply various services to households within, and in some instances, outside the district. By contrast, other taxing districts are merely taxing units designed to calculate taxes for specific services; they have no autonomous governmental powers.

The Autonomous Districts

The First and Second Districts are the former independent cities of Norwalk and South Norwalk respectively; the Third District is the former East Norwalk Fire District. The districts were consolidated into the City of Norwalk under the charter of 1913. The Charter created a federation form of government, whereby each district retained certain assets. To administer the assets, each District retains a degree of self-government. The Town of Rowayton was incorporated into the City of Norwalk in 1921 and thus became the Sixth Taxing District, and it, too, retained some of its own autonomous features. The Four Districts are self-governing within the areas of their responsibilities but the City of Norwalk, as provided by the Charter, is required to levy and collect taxes for each District from the District residents.

The First District owns and operates a water department, maintains street lights and a number of small parks. The Second District owns and operates a water department, an electric plant and distribution system, maintains street lights and numerous small public land areas. The Third District owns an electric distribution system, a library building, a graveyard, a firehouse, and as with other Districts, various parcels of land. The Sixth District of Rowayton has its own library, a beach, two parks for District residents, maintains the street lights, operates a volunteer fire department and collects garbage for those residing within the District.

The Service Districts

The creation of the City in 1913 included not only the City of Norwalk, South Norwalk and East Norwalk, but also the peripheral territory. As the population increased in the area, the City was obligated to provide residents with essential municipal services. To defray the cost, some taxing system had to be devised and thus, the Fourth District was created, enabling the existing Districts to maintain their distinctive identities. As the City grew and the demand of municipal services increased, an umbrella agency, the Fifth Taxing District, encompassing the entire City of Norwalk, was born. The Fourth District was relegated to those areas of Norwalk with sewers and concomitant garbage collection. This District expands periodically as sewers were extended. However, the incursion of sewers into parts of Rowayton, the Sixth District, in recent years created the need for yet another taxing arrangement in-as-much as the Fourth Taxing District would charge the sewered Sixth Taxing District for garbage collections which they already receive. As a result, the Seventh Taxing District was born.

In addition to the aforementioned Taxing Districts, there are separate tax levies for specific services. In 1970 the amended City Charter extended the jurisdiction of the Norwalk Fire District to the entire City, excluding Rowayton which still has its own fire house and volunteer fire company. Accordingly a separate mill rate is computed and applied to all other districts.

Street lights also receive special revenues. The Fourth District sewered main area, and the Fifth District outlying area each pay a special street lighting tax.

In 1981 two new districts were established. The Eighth District is that part of the Third District that is unsewered and receives no sewer service. The Ninth District is one street in the First District comprising five homes that do not receive sewer service.

In 1987 the Common Council adopted an ordinance establishing a uniform automobile tax rate.

City of Norwalk 19 Budget Overview

COMPOSITE TAX RATES FOR FISCAL YEAR 2017-18 BASED ON ESTIMATED OCTOBER 2015 GRAND LIST ROUNDED TO NEAREST X.XXX MILLS

FIRST DIST SECOND DIST THIRD DIST FOURTH DIST FIFTH DIST SIXTH DIST MOTOR DOWNTOWN SOUTH EAST SEWERED NO GARBAGE ROWAYTON VEHICLE SERVICE DISTRICTS NORWALK NORWALK NORWALK MAIN AREA MAIN AREA DISTRICT

FIFTH DISTRICT 22.009 22.009 22.009 22.009 22.009 22.009

FIRE DISTRICT 2.951 2.951 2.951 2.951 2.951

FOURTH DIST - GARBAGE 0.722 0.722 0.722 0.722

STREET LIGHTING DIST 0.064 0.064

SIXTH DIST - ROWAYTON 1.303

------

APPROVED 2017-18 25.682 25.682 25.682 25.746 25.024 23.312 29.340

APPROVED 2016-17 25.444 25.444 25.444 25.503 24.795 22.942 28.907

PERCENT INCR./DECR. 0.94% 0.94% 0.94% 0.95% 0.92% 1.61% 1.50%

20 City of Norwalk Budget Overview

THE APPROVED 2017-18 TAX RATES COMPARED WITH THE APPROVED 2015-16 AND 2016-17 TAX RATES

APPROVED APPROVED APPROVED 2015-16 2016-17 2017-18 FIFTH TAXING DISTRICT TOTAL APPROPRIATIONS 272,327,287 281,505,831 287,512,912 LESS ESTIMATED REVENUE 34,620,904 40,181,860 38,758,647 SUBTOTAL 237,706,383 241,323,971 248,754,266 ADJUSTMENT FOR TAX RELIEF PROGRAMS 3,159,822 3,194,758 3,237,291 RESERVE FOR UNCOLLECTED TAXES 2,749,896 3,610,764 2,863,729 AMOUNT TO BE RAISED BY TAX LEVY 243,616,101 248,129,492 254,855,286 ESTIMATED NET GRAND LIST 11,295,142,249 11,471,040,535 11,579,372,564 TAX RATE-MILLS 21.568 21.631 22.009

FIRE TAXING DISTRICT TOTAL APPROPRIATIONS 31,590,671 32,433,669 31,184,218 LESS ESTIMATED REVENUE 1,536,439 1,769,115 1,709,567 SUBTOTAL 30,054,231 30,664,554 29,474,652 ADJUSTMENT FOR TAX RELIEF PROGRAMS 366,548 368,084 351,123 RESERVE FOR UNCOLLECTED TAXES 347,305 458,253 338,952 AMOUNT TO BE RAISED BY TAX LEVY 30,768,083 31,490,891 30,164,726 ESTIMATED NET GRAND LIST 9,978,775,380 10,142,958,799 10,222,696,698 TAX RATE-MILLS 3.083 3.105 2.951

FOURTH TAXING DISTRICT-GARBAGE COLLECTION TOTAL APPROPRIATIONS 4,244,754 4,285,059 4,406,181 LESS ESTIMATED REVENUE 76,822 88,456 85,478 SUBTOTAL 4,167,932 4,196,603 4,320,702 ADJUSTMENT FOR TAX RELIEF PROGRAMS 49,252 48,630 49,612 RESERVE FOR UNCOLLECTED TAXES 48,146 62,689 49,666 AMOUNT TO BE RAISED BY TAX LEVY 4,265,331 4,307,922 4,419,980 ESTIMATED NET GRAND LIST 5,925,284,818 6,079,962,468 6,121,582,655 TAX RATE-MILLS 0.720 0.709 0.722

FOURTH TAXING DISTRICT-SEWAGE SERVICE TOTAL APPROPRIATIONS - - - LESS ESTIMATED REVENUE - - - SUBTOTAL - - - ADJUSTMENT FOR TAX RELIEF PROGRAMS - - - RESERVE FOR UNCOLLECTED TAXES - - - AMOUNT TO BE RAISED BY TAX LEVY - - - ESTIMATED NET GRAND LIST 8,472,678,726 8,627,356,376 8,698,369,463 TAX RATE-MILLS - -

City of Norwalk 21 Budget Overview

THE APPROVED 2016-17 TAX RATES COMPARED WITH THE APPROVED 2014-15 AND 2015-16 TAX RATES

APPROVED APPROVED APPROVED 2015-16 2016-17 2017-18 STREET LIGHTING DISTRICT TOTAL APPROPRIATIONS 468,731 475,762 525,277 LESS ESTIMATED REVENUE 76,822 88,456 85,478 SUBTOTAL 391,909 387,306 439,799 ADJUSTMENT FOR TAX RELIEF PROGRAMS 5,439 5,399 5,914 RESERVE FOR UNCOLLECTED TAXES 4,536 5,799 5,065 AMOUNT TO BE RAISED BY TAX LEVY 401,884 398,505 450,778 ESTIMATED NET GRAND LIST 6,906,001,734 7,006,193,064 7,048,236,314 TAX RATE-MILLS 0.058 0.057 0.064

SIXTH TAXING DISTRICT TOTAL APPROPRIATIONS 1,731,580 2,102,466 1,767,694 LESS ESTIMATED REVENUE 54,650 361,710 SUBTOTAL 1,676,930 1,740,756 1,767,694 ADJUSTMENT FOR TAX RELIEF PROGRAMS - - - RESERVE FOR UNCOLLECTED TAXES 13,000 - AMOUNT TO BE RAISED BY TAX LEVY 1,689,930 1,740,756 1,767,694 ESTIMATED NET GRAND LIST 1,316,366,869 1,328,081,736 1,356,675,866 TAX RATE - MILLS 1.284 1.311 1.303

UNIFORM MOTOR VEHICLE TAXING DISTRICT TOTAL APPROPRIATIONS 18,358,166 18,623,820 $19,536,388 LESS SUPPLEMENTAL AUTOS 2,100,000 2,100,000 $2,100,000 SUBTOTAL 16,258,166 16,523,820 $17,436,388 RESERVE FOR UNCOLLECTED TAXES 1,299,249 1,301,229 $1,373,092 AMOUNT TO BE RAISED BY TAX LEVY 17,557,415 17,825,049 $18,809,480 ESTIMATED NET GRAND LIST 609,518,812 616,627,075 $641,084,714 TAX RATE - MILLS 28.805 28.907 29.340

22 City of Norwalk Financial Summaries & Statistics

2017-2018 General Fund Revenue Sources and Expenditure Categories

$343,164,976 Revenue Sources

All Other Sources, $38,639,170 ; 11.3%

Local Taxes, $304,525,806 ; 88.7% All Other Sources: Interest & Penalties $ 1,806,427 Intergovernmental $19,241,740 Investment Income $ 1,000,000 Service Charges $13,623,862 Miscellaneous $ 2,967141 Total $ 38,639,170

$343,164,976 Note: In addition to the $184,084,348 Expenditure Categories for direct education expenditures, the total city Education-Public, budget also includes $184,084,348 ; 53.6% approximately $24 million in additional expenditures attributable to the Board of Education such as debt service, etc. Taking these adjustments into consideration, education expenditures represents 60.6% of the total budget.

General Government $6,233,926 ; 1.8%

Finance Department, $3,625,445 ; 1.1%

Health & Welfare, $2,096,437 ; 0.6% Other Operating Expenses, $75,579,505 ; 22.0% Protection of Persons & Property, Grants, $2,128,681 ; $43,429,964 ; 12.7% 0.6% Public Works & Recreation, Arts & Culture , Building Mgmt., $8,454,300 ;2.5% $17,532,370 ; 5.1%

City of Norwalk 23 Financial Summaries & Statistics

Below is a summary of revenues and expenditures for the 2017-18 approved operating budget. This budget represents a 1.7% increase over FY2016-17.

SUMMARY OF OPERATING BUDGET REVENUES

Actual % Approved % Approved % Year over Year 2015-16 Total 2016-17 Total 2017-18 Total $ %

Local Taxes 296,704,428 89.5% 297,196,254 88.1% 304,525,806 88.7% 7,329,552 2.5% All Other Sources 34,633,071 10.5% 40,127,887 11.9% 38,639,170 11.3% (1,488,717) -3.7% TOTAL REVENUE $ 331,337,499 100.0% $ 337,324,141 100.0% $ 343,164,976 100.0% $ 5,840,835 1.7%

All Other Sources: Interest & Penalties 1,749,181 0.5% 1,942,126 0.6% 1,806,427 0.5% (135,699) -7.0% Intergovernmental 16,939,705 5.1% 20,729,968 6.1% 19,241,740 5.6% (1,488,228) -7.2% Departmental Receipts 11,630,411 3.5% 12,001,340 3.6% 13,623,862 4.0% 1,622,522 13.5% Miscellaneous 2,468,519 0.7% 2,624,453 0.8% 2,967,141 0.9% 342,688 13.1% Investment Income 1,845,255 0.6% 830,000 0.2% 1,000,000 0.3% 170,000 20.5% Transfer from Fund Balance - 0.0% 2,000,000 0.6% - 0.0% (2,000,000) -100.0% Total All Other Sources $ 34,633,071 10.5% $ 40,127,887 11.9% $ 38,639,170 11.3% $ (1,488,717) -3.7%

SUMMARY OF OPERATING BUDGET EXPENDITURES

Actual % * Adjusted % Approved % Year over Year 2015-16 Total 2016-17 Total 2017-18 Total $ %

Education-Public 171,747,699 52.7% 176,150,073 52.2% 184,084,348 53.6% 7,934,275 4.5% All Other Categories 153,972,003 47.3% 161,174,068 47.8% 159,080,628 46.4% (2,093,440) -1.3% TOTAL EXPENDITURES $ 325,719,702 100.0% $ 337,324,141 100.0% $ 343,164,976 100.0% $ 5,840,835 1.7%

All Other Categories: General Government 5,620,552 1.7% 5,817,318 1.7% 6,233,926 1.8% 416,608 7.2% Finance Department 3,394,102 1.0% 4,718,983 1.4% 3,625,445 1.1% (1,093,538) -23.2% Health & Welfare 2,103,556 0.6% 2,086,432 0.6% 2,096,437 0.6% 10,005 0.5% Protection of Persons & Prop. 45,338,708 13.9% 42,771,322 12.7% 43,429,964 12.7% 658,642 1.5% Public Works & Bldg Mgmt. 17,793,845 5.5% 17,156,237 5.1% 17,532,370 5.1% 376,133 2.2% Recreation, Arts & Culture 8,324,662 2.6% 8,322,999 2.5% 8,454,300 2.5% 131,301 1.6% Grants 2,247,917 0.7% 2,435,465 0.7% 2,128,681 0.6% (306,784) -12.6% Other Operating Expenses 69,148,661 21.2% 77,865,312 23.1% 75,579,505 22.0% (2,285,807) -2.9% Total All Other Categories $ 153,972,003 47.3% $ 161,174,068 47.8% $ 159,080,628 46.4% $ (2,093,440) -1.3%

24 City of Norwalk Financial Summaries & Statistics

This chart represents a history of Board of Education and City expenditures since FY 2008-09. For fiscal year 2008-09, total City expenditures were $125,465,709 and the total for the Board of Education was $148,218,925 The 2017-18 approved City expenditures are $159,080,628 a 26.8% increase from FY 2008-09, while the Board of Education approved budget represents a 24.2% over the same period to $184,084,348.

Board of Education and City Expenditure Trend

$200

$180

$160

$140

$120

$100 BUDGETS FY $80 2006-07 ACT 2007-08 ACT $60 2008-09 ACT 2009-10 ACT 2010-11 ACT

EXPENDITURE TOTALS (Millions) $40 2011-12 ACT 2012-13 ACT $20 2013-14 ACT 2014-15 ACT 2015-16 ACT $0 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2016-17 APP ACT ACT ACT ACT ACT ACT ACT ACT APP APP 2017-18 APP FISCAL YEAR

BOE CITY ACT-Actual BUD-BUDGET

City of Norwalk 25 Financial Summaries & Statistics

SUMMARY OF REVENUES, EXPENDITURES & CHANGES IN GENERAL FUND BALANCE FISCAL YEARS 2014-15 TO 2017-18

Audited Audited Approved Approved Actual Actual Budget Budget 2014-15 2015-16 2016-17 2017-18 TOTAL FUND BALANCE - BEGINNING, GAAP basis $ 37,483,607 $ 44,787,629 $ 51,093,601 $ 49,093,601

Revenues TAXES, INTEREST AND LIEN FEES $ 294,521,123 $ 298,453,609 $ 299,138,380 $ 306,332,233 INTERGOVT REVENUES $ 16,496,459 $ 16,939,705 $ 20,729,968 $ 19,241,740 DEPT. FEES & CHGS $ 12,843,719 $ 14,098,930 $ 14,625,793 $ 16,591,003 INVESTMENT INCOME $ 848,674 $ 1,845,255 $ 830,000 $ 1,000,000 Total Revenues, budget basis $ 324,709,975 $ 331,337,499 $ 335,324,141 $ 343,164,976 GASB 54 - OTHER FUNDS REVENUE $ 439,905 $ 509,838 $ 439,905 $ 509,838 SPECIAL EDUCATION - EXCESS COST REVENUE $ 2,607,941 $ 4,102,026 $ 2,607,941 $ 4,102,026 REVENUES FROM OTHER FUNDS $ (395,557) $ (528,352) $ (395,557) $ (528,352) STATE ON BEHALF/WIC PAYMENTS $ 23,132,048 $ 21,176,086 $ 23,132,048 $ 24,176,086 Total Revenues, GAAP basis $ 350,494,312 $ 356,597,097 $ 361,108,478 $ 371,424,574

Expenditures GENERAL GOVERNMENT $ 8,557,962 $ 9,014,654 $ 10,637,959 $ 9,859,371 EDUCATION: PUBLIC SCHOOLS $ 166,778,551 $ 171,747,699 $ 176,150,073 $ 184,084,348 PUBLIC SAFETY $ 43,937,128 $ 45,338,708 $ 45,539,325 $ 43,429,964 HEALTH AND WELFARE $ 2,164,901 $ 2,103,556 $ 2,118,910 $ 2,096,437 PUBLIC WORKS $ 18,579,479 $ 17,793,845 $ 18,148,006 $ 17,532,370 COMMUNITY GRANTS $ 1,870,505 $ 2,247,917 $ 2,435,465 $ 2,128,681 RECREATION, ARTS & CULTURE $ 8,202,881 $ 8,324,662 $ 8,610,374 $ 8,454,300 OPERATING CHARGES $ 66,976,568 $ 69,148,661 $ 73,684,029 $ 75,579,505 Total Expenditures, budgetary basis $ 317,067,975 $ 325,719,702 $ 337,324,141 $ 343,164,976 GASB 54 - OTHER FUNDS EXPENSE $ 402,612 $ 440,577 $ 439,905 $ 509,838 SPECIAL EDUCATION - EXCESS COST REVENUE $ 2,607,941 $ 4,102,026 $ 2,607,941 $ 4,102,026 REVENUES FROM OTHER FUNDS $ (395,557) $ (528,352) $ (395,557) $ (528,352) STATE ON BEHALF PAYMENTS $ 23,132,048 $ 21,176,086 $ 23,132,048 $ 24,176,086 ADD PRIOR YEAR ENCUMBRANCE $ 191,737 $ 188,553 $ 188,553 $ 56,124 SUBTRACT CURRENT YEAR ENCUMBRANCE $ (188,553) $ (56,124) $ (188,553) $ (56,124) Total Expenditures, GAAP basis $ 342,818,203 $ 351,042,468 $ 363,108,478 $ 371,424,574

Revenues - Expenditures, budget basis $ 7,676,109 $ 5,617,797 $ - $ - REVENUES - EXPENDITURES, GAAP basis $ 7,676,109 $ 5,554,629 $ (2,000,000) $ -

OTHER FINANCING SOURCES, NET $ (372,087) $ 751,343

TOTAL FUND BALANCE - ENDING, GAAP basis (p.15&16) $ 44,787,629 $ 51,093,601 $ 49,093,601 $ 49,093,601 % of GAAP Revenues 12.8% 14.3% 13.6% 13.2%

Nonspendable Fund Balance $ (827) $ (9,586) $ (827) $ (9,586) Restricted Fund Balance $ - $ - $ - Committed Fund Balance $ (1,000,000) $ (3,100,000) $ (1,000,000) Assigned Fund Balance $ (1,498,991) $ (621,275) $ (1,498,991) $ (2,500,000)

UNASSIGNED FUND BALANCE, GAAP basis $ 42,287,811 $ 47,362,740 $ 46,593,783 $ 46,584,015 % of GAAP Revenues 12.1% 13.3% 12.9% 12.5%

Notes 1) The FY 2017-18 approved budget does not include the use of fund balance 2) In FY 2010-11 the implementation of GASB 54 resulted in some fund balances from other programs to be moved into the General Fund along with the elimination of the budget basis Undesignated fund balance and the addition of the GAAP Unassigned Fund Balance

26 City of Norwalk Financial Summaries & Statistics

FUND BALANCE SUMMARY - APPROPRIATED FUNDS FISCAL YEAR 2017-18

General Enterprise Fleet Services Fund Funds Fund Total Beginning Fund Balance/Net Position $ 49,093,601 $ 100,671,930 $ (2) 179,088,831

REVENUES

Property Taxes, Interest & Lien Fees 306,332,233 - 306,332,233 Intergovernmental 19,241,740 505,000 2,337,440 22,084,180 Departmental Fees & Charges 16,591,003 23,984,705 40,575,708 Investment Income 1,000,000 118,000 1,118,000 TOTAL REVENUES 343,164,976 24,607,705 2,337,440 370,110,121

EXPENDITURES

Education: Public Schools 184,084,348 - 184,084,348 Public Safety 43,429,964 - 43,429,964 Employee Benefits 31,994,473 251,383 32,245,856 Debt Service 24,682,008 6,249,633 30,931,641 Public Works 17,532,370 - 17,532,370 Recreation, Arts, Culture 8,454,300 - 8,454,300 Pension Contributions 13,602,010 - 13,602,010 General Government 9,859,371 - 9,859,371 Health Department 2,096,437 - 2,096,437 Grants 2,128,681 - 2,128,681 Other Operating Expenditures 5,301,014 - 5,301,014 Administration & Operations 18,106,689 18,106,689 Program Expenses - 2,337,440 2,337,440 TOTAL EXPENDITURES 343,164,976 24,607,705 2,337,440 370,110,121

Revenues - Expenditures $ - $ - $ - -

Ending Fund Balance/Net Position $ 49,093,601 $ 102,664,418 $ (2) 151,758,017

Nonspendable (9,586) (9,586) Restricted - - Committed - - Assigned (2,500,000) (2,500,000) Designated -

Unassigned Fund Balance/Net Position $ 46,584,015 $ 102,664,418 $ (2) 149,248,431

Note: This schedule only shows funds included in the budget book for which the City makes projections; as a result, the Capital Fund is not included.

City of Norwalk 27 Financial Summaries & Statistics

BUDGETED FULL-TIME PERSONNEL TEN YEAR GROWTH HISTORY

YOY 10-YEAR 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 CHANGE CHANGE General Government 47 48 45 45 47 47 47 47 48 50 52 2 5 Finance 35 35 34 34 34 35 35 34 34 36 35 (1) - Health & Welfare 21 21 16 16 16 16 16 16 16 16 16 - (5) Police (Civilian) 17 17 16 16 16 16 16 16 16 16 16 - (1) Fire (Civilian) 5 5 5 5 5 4 4 5 5 6 6 - 1 Other Protection 45 45 43 43 43 43 43 43 43 43 44 1 (1) Public Works/Bldg. Mgmt. 107 107 100 100 100 88 88 87 88 88 89 1 (18) Recreation, Arts & Culture 54 55 51 51 51 49 50 49 50 50 50 - (4) Subtotal City (Civilian) 331 333 310 310 312 298 299 297 300 305 308 3 (23)

Police (Sworn) 182 182 182 182 181 181 181 181 181 181 180 (1) (2) Fire (Sworn) 139 141 140 141 141 141 143 142 142 141 141 - 2 Subtotal City (Sworn) 321 323 322 323 322 322 324 323 323 322 321 (1) -

City Total 652 656 632 633 634 620 623 620 623 627 629 2 (23) Education Total * 1,384 1,343 1,331 1,329 1,310 1,236 1,259 1,289 1,255 1,166 1,209 43 (175) General Fund Total 2,036 1,999 1,963 1,962 1,944 1,856 1,882 1,909 1,878 1,793 1,838 45 (198)

Fleet Services Fund 11 11 9 9 9 9 9 10 10 10 10 - (1) Parking Authority 4 4 2 2 2 2 2 2 2 2 2 - (2) WPCA 2 3 3 3 3 3 4 4 4 4 4 - 2 Subtotal Other Funds 17 18 14 14 14 14 15 16 16 16 16 - (1)

GRAND TOTAL 2,053 2,017 1,977 1,976 1,958 1,870 1,897 1,925 1,894 1,809 1,854 45 (199)

The chart below shows a 10-year history of changes to the budgeted full-time employees since 2007-08. For fiscal year 2017-18 total approved full time general fund and other fund positions have increased by 45 from 2016-17. Over the ten year period covered in the chart below the number of Board of Education positions have decreased by 175 or 12.7%, while City sworn personnel have remained unchanged. City civilian personnel have decreased by 23 or 6.9%. *The Board of Education has redefined their head count for purposes of this schedule to only included full-time positions that are funded in the general fund budget. The 2016-17 and 2017-18 reflect the redefined methodology.

50 40 30 20 10 0 -10 -20 -30 -40 -50 -60 -70 -80 -90

-100 06 BudgetedPositions - -110 -120 -130 -140 -150 -160 -170 -180 Change from2005 -190 -200 -210 -220

Series1 Series2 Series3 Series4

28 City of Norwalk Financial Summaries & Statistics

PERSONNEL BY DEPARTMENT App App DEPARTMENT 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18

Mayor's Office 2 2 3 3 3 3 3 3 4 4 Legal 9 9 9 9 9 9 9 9 9 10 City Clerk 6 5 5 5 5 5 5 5 5 5 Town Clerk 7 7 7 7 7 7 7 7 7 7 Information Technology 9 8 8 9 9 9 9 9 9 10 Personnel & Labor Relations 6 6 6 6 6 6 6 6 6 6 Human Relations & Fair Rent 3 3 3 3 3 3 3 4 4 4 Youth Services 3 2 1 2 2 2 2 2 3 3 Registrar of Voters 3 3 3 3 3 3 3 3 3 3 Finance Director 1 1 1 1 1 1 1 1 1 1 Tax Assessor 11 10 10 10 11 11 10 10 10 10 Tax Collector 8 8 8 8 8 8 8 8 8 8 Accounting & Treasury 8 8 8 8 8 8 8 8 9 9 Management & Budgets 4 4 4 4 4 4 4 4 4 3 Purchasing 3 3 3 3 3 3 3 3 4 4 Health & Welfare 21 16 16 16 16 16 16 16 16 16 Police 199 198 198 197 197 196 196 196 196 196 Fire 146 145 146 146 145 147 147 147 147 147 Planning & Zoning 13 11 11 11 11 11 11 11 11 11 Code Enforcement 8 8 8 8 8 8 8 8 8 8 Combined Dispatch 24 24 24 24 24 25 25 25 25 25 Public Works 107 100 100 100 88 88 87 88 88 89 Parks & Recreation 23 22 22 22 22 23 22 23 23 23 Library 31 28 28 28 27 27 27 27 27 27 Historical Commission 1 1 1 1 ------

GRAND TOTAL 656 632 633 634 620 623 620 623 627 629

City of Norwalk 29 Financial Summaries & Statistics

Ten Year Personnel History 660 656

650

640 634 632 633 629 630 627 623 623 620 620

FullTime Employees 620

610

600 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 Fiscal Year

City personnel belong to one of eight bargaining groups. Police and Fire unions account for most of the employees, as well as most of the salaries for 2017-18.

CITY PERSONNEL BY BARGAINING GROUP - FISCAL YEAR 2017-18

BARGAINING NUMBER OF % OF TOTAL % OF GROUP POSITIONS TOTAL WAGES TOTAL

POLICE 181 28.8% $ 14,640,290 29.7%

LOCAL 2405 107 17.0% $ 6,863,655 13.9%

FIRE 141 22.4% $ 11,406,256 23.1%

NMEA 121 19.2% $ 8,135,837 16.5%

NASA 58 9.2% $ 6,068,167 12.3%

ORDINANCE 17 2.7% $ 1,818,166 3.7%

ELECTED 4 0.6% $ 345,169 0.7%

TOTAL 629 100% $ 49,277,540 100%

30 City of Norwalk Financial Summaries & Statistics

HISTORICAL ANALYSIS OF GRAND LIST, TAX LEVIES & COLLECTIONS FY 2007-08 TO FY 2017-18

Fiscal Grand List Grand List Grand List 4th District Adjusted Amount of Levy Collection Year Year Assessed Value % Change Mill Rate Levy Collected Rate

2007-2008 2006 10,517,526,971 - 21.72 225,887,723 222,693,849 98.59%

2008-2009 2007 10,672,872,432 1.5% 22.55 236,583,751 232,474,059 98.26%

2009-2010 2008 12,656,343,495 18.6% 19.84 245,698,355 242,491,414 98.69%

2010-2011 2009 12,668,270,823 0.1% 20.58 256,900,612 253,070,482 98.51%

2011-2012 2010 12,786,879,070 0.9% 20.64 261,927,248 258,619,667 98.74%

2012-2013 2011 12,808,981,218 0.2% 21.38 270,616,024 266,442,259 98.46%

2013-2014 2012 12,805,517,547 0.0% 22.19 281,643,493 277,778,490 98.63%

2014-2015 2013 11,823,577,590 -7.7% 25.10 294,159,210 290,306,222 98.69%

2015-2016 2014 11,904,661,061 0.7% 25.43 297,607,889 294,363,210 98.91%

2016-2017 2015 12,087,667,610 1.5% 25.50 98.20%

2017-2018 2016 12,220,457,278 1.1% 25.75 98.50%

TAX COLLECTION RATES FY 2007-08 TO FY 2017-18 100.00%

99.50%

99.00%

98.50%

98.00%

97.50%

97.00%

96.50% PERCENT COLLECTED 96.00%

95.50%

95.00% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 FISCAL YEAR END Fiscal Year End 2017 and 2018 show budgeted rates at 98.20% and 98.50%, respectively

City of Norwalk 31

CITY OF NORWALK

ANNUAL BUDGET

General Fund Revenue

Fiscal Year 2017-18 General Fund Revenues

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Local Taxes 292,805,514 296,704,428 297,196,254 304,525,806 7,329,552 Interest & Penalties 1,715,609 1,749,181 1,942,126 1,806,427 (135,699) Intergovernmental Revenues 16,496,459 16,939,705 20,729,968 19,241,740 (1,488,228) License & Fees 7,625,016 8,463,924 8,356,624 9,834,968 1,478,344 Service Charges 2,991,115 3,166,487 3,644,716 3,788,894 144,178 Investment Income 848,674 1,845,255 830,000 1,000,000 170,000 Miscellaneous 2,227,588 2,468,519 2,624,453 2,967,141 342,688 Transfer from Fund Balance - - 2,000,000 - (2,000,000) GENERAL FUND REVENUE $ 324,709,975 $ 331,337,499 $ 337,324,141 $ 343,164,976 $ 5,840,835

General Fund Revenue by Source Interest & Penalties 0.5% Intergovernmental Revenues 5.6%

License & Fees 2.9%

Service Charges 1.1%

Investment Income 0.3%

Local Taxes Miscellaneous 88.7% 0.9% Transfer from Fund Balance 0.0%

City of Norwalk 33 General Fund Revenue

LOCAL TAXES Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Ad Valorem Taxes 302,151,858 308,700,250 6,548,391 Less: Reserve for Uncollected (5,438,733) (4,630,504) 808,230 Taxes & Relief Programs (3,616,871) (3,643,940) (27,069) Subtotal: Current Taxes 293,096,254 300,425,806 7,329,552 Prior Years' Tax Collections 2,000,000 2,000,000 - New Auto Registrations 2,100,000 2,100,000 - NET LOCAL TAX REVENUE $ 292,805,514 $ 296,704,428 $ 297,196,254 $ 304,525,806 $ 7,329,552

The principal source of revenue for the City of Norwalk is the local property tax. Local taxes, which in FY 2017-18, provide 88.7% of the city’s revenue and are levied annually to cover the operating expenses of the city government. There are four main factors that determine the amount of local taxes that need to be raised each fiscal year.

Gross Expenditures – The size of the city’s operating budget is the primary determinant of the amount of money that must be raised through taxes each year. Since the city is required to operate with a balanced budget, when all other factors are equal, the greater the size of the operating budget, the more money that must be raised through taxation.

Other Revenue Sources – The City of Norwalk also receives non-tax revenue that helps to offset the amount of money that needs to be raised through local taxation. This revenue consists of interest and penalties, intergovernmental revenues, licenses and permits, service charges and investment income as well as other miscellaneous revenue. These other revenue sources are detailed in the following pages.

Grand List – The Grand List is the assessed value of all automobile, real and personal property. The Grand List provided by the Tax Assessor’s office for the FY 2017-18 is $12,220,457,278 and represents a 1.1% increase over the current fiscal year.

Tax Collection Rate – For several years Norwalk has had one of the highest tax collection rates of the 10 largest municipalities in the state. The FY 2017-18 approved budget assumes a collection rate of 98.5%.

Local Tax Revenue $306 304.5 $304 $302 $300 $298 296.7 297.2

$296 Millions $294 292.8 $292 $290 $288 $286 2014-15 2015-16 2016-17 2017-18

34 City of Norwalk General Fund Revenue

INTEREST AND PENALTIES

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Interest 1,688,984 1,721,049 1,846,326 1,721,049 (125,277) Penalties 26,625 28,132 95,800 85,378 (10,422) TOTAL INTEREST & PENALTIES $ 1,715,609 $ 1,749,181 $ 1,942,126 $ 1,806,427 $ (135,699)

Interest and Penalties are assessments on delinquent taxes and constitute 0.5% of city revenues. Interest charges are set at the rate of 18% per annum and are mandated by state legislation. Penalty fees for late payment are also mandated by state legislation. Penalty charges include all lien fees, warrant fees, legal court fees and returned check fees.

Interest & Penalties – The purpose of charging interest and penalties is to place a financial incentive on taxpayers to make timely payments to allow the city to collect the revenue it needs to provide services to its citizens. In FY 2004-05 the city began charging a motor vehicle clearance fee in order to recover the cost imposed upon the city by the State of Connecticut for participation in the tax collection enforcement mechanism of denying motor vehicle registrations to taxpayers who have been reported as owing delinquent vehicle taxes to the city. In FY 2017-18 this fee is expected to bring in $56,560 in revenues.

Total Interest & Penalties $2,500 1,942.1 $2,000 1,715.6 1,749.2 1,806.4

$1,500

$1,000 Thousands $500

$- 2014-15 2015-16 2016-17 2017-18

City of Norwalk 35 General Fund Revenue

INTERGOVERNMENTAL REVENUES

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Education 10,188,820 10,427,576 10,159,849 10,095,656 (64,193) Public Works 887,652 891,306 891,306 894,294 2,988 Payment in lieu of Taxes (PILOT) 2,626,257 3,428,033 2,188,657 996,841 (1,191,816) Other 2,793,730 2,192,790 7,490,156 7,254,949 (235,207) TOTAL INTERGOVERNMENTAL $ 16,496,459 $ 16,939,705 $ 20,729,968 $ 19,241,740 $ (1,488,228)

Intergovernmental revenues help to reduce the amount of money that must be raised by local taxes, and they constitute 5.6% of city revenues in the approved budget. Total receipts are expected to decrease by $1,488,228 on a budget basis due to a reduction in PILOT grants and a reduction of the state’s funding of the Municipal Projects grant.

Education – Education revenues, which comprise the bulk of intergovernmental revenues, are $64,193 less than in the FY 2016-17 budgeted amount due to a decrease in the transportation grants for public schools.

Public Works – The Department of Public Works State Highway grant revenue is relatively unchanged from the FY 2016-17’s budgeted amount.

Payment in Lieu of Taxes (PILOTs) – These payments represent a partial reimbursement for lost local property tax revenues due to state provided tax exemptions, specifically: state owned property, universities and hospitals, a state mandated program for tax relief for the elderly and veterans. The approved amount reflects the State of Connecticut’s most recent published amount for the Norwalk.

Other – The City of Norwalk receives other types of revenues that help fund the operation of many programs and projects throughout the city. The approved budget reflects the actual receipts from these revenue sources which includes the Municipal Revenue Sharing grant.

36 City of Norwalk General Fund Revenue

Total Intergovernmental Revenues 25.0 20.7 19.2 20.0 16.5 16.9 15.0

Millions 10.0 5.0 0.0 2014-15 2015-16 2016-17 2017-18

Intergovernmental Revenues by Source

Other 37.7%

Education 52.5%

Payment in lieu of Taxes (PILOT) 5.2% Public Works 4.6%

City of Norwalk 37 General Fund Revenue

LICENSES AND FEES

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Town Clerk 3,498,776 4,221,527 3,517,881 4,235,757 717,876 Health 396,036 402,347 400,000 408,375 8,375 Code Enforcement 3,330,880 3,423,909 3,920,515 4,603,999 683,484 Public Works 148,625 173,641 180,376 222,080 41,704 Other 250,699 242,500 337,852 364,757 26,905 TOTAL LICENSE & FEES $ 7,625,016 $ 8,463,924 $ 8,356,624 $ 9,834,968 $ 1,478,344

Licenses and fees revenues help to reduce the amount of money that must be raised by local taxes, and account for 2.9% of all city revenue in the approved FY 2017-18 budget. Total licenses and fees revenues are budgeted to increase by $1,478,344 or 17.7% from the FY 2016-17 budgeted amount.

Town Clerk – Revenue collected from the Town Clerk is primarily from the real estate conveyance tax which accounts for $695,780 of the increase, along with miscellaneous other increases totaling $22,096.

Health – The Health Department issues certificates of occupancy to landlords and issues permits for septic sewage, rooming houses, restaurants and salons. Revenue is expected to increase in FY 2017-18 due to a $5,075 increase in in Other Environmental Permit fees, and a $3,300 increase in Food License and Housing Code fees based on current trends.

Code Enforcement – Revenue is derived from permits issued for building construction and zoning compliance. Revenue is expected to increase by $683,484 in FY 2017-18 primarily driven by a $650,000 increase in building permit revenue due to economic development projects. Other miscellaneous Code Enforcement fees are anticipated to increase by $33,484.

Public Works – The Department of Public Works issues licenses and permits for driveways and excavation as well as the disposal of bulky waste and the removal of solid waste. A $41,704 increase is approved due to a $15,704 increase in Solid Waste Registration fees, a $8,670 increase in Fill Permits and a $17,330 increase, due to growth in several other permit and fee accounts based on current trends.

Other – This includes revenue collected by the City Clerk for vendors, auctioneers, and special event permits. The Police Department also collects revenue associated with bingo and gun permits, and the Planning and Zoning Department collects fees for zoning approvals, applications, conservation permits and outdoor dining permits. A $26,905 increase is approved due to small increases in several fee and permit accounts.

38 City of Norwalk General Fund Revenue

Total License & Fees 12,000 9,835.0 10,000 8,463.9 8,356.6 7,625.0 8,000 6,000

Thousands 4,000 2,000 0 2014-15 2015-16 2016-17 2017-18

License & Fees by Source Public Works Other 2.3% 3.7%

Town Clerk 43.1% Code Enforcement 46.7%

Health 4.2%

City of Norwalk 39 General Fund Revenue

SERVICE CHARGES

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Town Clerk 627,089 572,034 641,300 656,005 14,705 Health 235,908 241,822 237,674 241,900 4,226 Police 420,974 514,642 574,609 580,355 5,746 Public Works 622,621 686,787 659,836 689,283 29,447 Recreation & Parks 953,559 972,990 1,387,345 1,458,353 71,008 Other 130,964 178,212 143,952 162,998 19,046 TOTAL SERVICE CHARGES $ 2,991,115 $ 3,166,487 $ 3,644,716 $ 3,788,894 $ 144,178

Service charges are individual fees charged specifically for the use of a particular city service or activity and constitute 1.1% of the city’s revenue sources. This category reflects a $144,178 or 4.0% increase over the FY 2016-17 approved budget.

Town Clerk – Service charges associated with the Town Clerk’s office include recording fees for land records and copies for the public. FY 2017-18 approved budget reflects an increase of $14,705 driven primarily by an $8,742 increase in the Mortgage Electronic Registration fee, a $3,900 increase in the recording fees and a $2,063 net increase in other accounts based on current trends.

Health – The revenue in this category is derived primarily from the travel and immunization clinic. The $4,226 increase is driven primarily by a $2,325 increase in Clinic Fees, a $1,290 increase in Housing Violation fees and a $584 increase in other miscellaneous accounts.

Police – This revenue includes service charges for police reports, dog pound fees, false alarms and Police services for special events. The increase of $5,746 is driven primarily by a $4,894 increase in Extra Work Surcharges and a $611 net increase in miscellaneous other accounts.

Public Works – The Department of Public Works provides revenue from solid waste disposal and various recycling fees. The majority of the increase in the approved budget for FY 2017-18 is due to an increase of $16,040 in Waste Oil and Battery Recycling, an $8,322 increase in Solid Waste Disposal, a $2,995 increase in the Tire Recycling and a $2,090 increase in miscellaneous other accounts.

Recreation & Parks – Fees charged are largely for specific recreation programs such as soccer, softball and swimming. Other fees are derived from beach parking and special events such as the Norwalk Boat Show. Many budgeted revenue accounts were changed based on current trends, the largest increase was $33,595 in Non-Resident parking fees and stickers; an $8,601 increase in Park Usage fees; an $8,571 increase in culture programs along with a $20,241 increase in miscellaneous other accounts.

Other – Includes the sale of surplus equipment by the Purchasing department, Library fines, copy fees from the Tax Assessor’s office and Tax Collector research fees along with Public Safety recruiting fees. A total increase of $19,046 is driven by a $15,000 increase in Youth Services contracts with neighboring communities and a $4,046 increase in other miscellaneous services charges.

40 City of Norwalk General Fund Revenue

Total Service Charges 4,000 3,644.7 3,788.9 3,166.5 3,500 2,991.1 3,000 2,500 2,000

1,500 Thousands 1,000 500 0 2014-15 2015-16 2016-17 2017-18

Service Charges by Source

Other Town Clerk 4.3% 17.3%

Health Recreation & 6.4% Parks 38.5%

Police 15.3%

Public Works 18.2%

City of Norwalk 41 General Fund Revenue

INVESTMENT INCOME

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Investment Income 848,674 1,845,255 830,000 1,000,000 170,000 TOTAL $ 848,674 $ 1,845,255 $ 830,000 $ 1,000,000 $ 170,000

Investment income constitutes 0.3% of all city revenue. Investment income estimates for next year are based upon current rates of return on the city’s investments. While it is difficult to predict the future course of interest during FY 2017-18, the city anticipates the above increase based on current interest rate trends.

Total Investment Income 2,000 1,845.3

1,500 1,000.0

1,000 848.7 830.0 Thousands 500

0 2014-15 2015-16 2016-17 2017-18

42 City of Norwalk General Fund Revenue

MISCELLANEOUS

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Miscellaneous Revenue 2,227,588 2,468,519 2,624,453 2,967,141 342,688 TOTAL $ 2,227,588 $ 2,468,519 $ 2,624,453 $ 2,967,141 $ 342,688

Miscellaneous revenue constitutes 0.9% of all city revenue. Revenue from this category is derived from the rental of city property and from miscellaneous reimbursements from various sources. The FY 2017-18 net increase of $342,688 is driven primarily by an $110,055 increase in the debt service reimbursements and IRS tax subsidies, a $71,115 increase in the expenses for which the WPCA reimburses the city, a $59,243 increase in the expenses for which the Parking Authority reimburses the city, offset by a decrease of $127,166 in Gallagher mansion rentals at Cranbury Park. The remaining $229,441 of net increases is spread across other miscellaneous accounts in several departments.

Total Miscellaneous Revenue $3,500 2,967.1 $3,000 2,624.5 2,468.5 $2,500 2,227.6 $2,000 $1,500

Thousands $1,000 $500 $- 2014-15 2015-16 2016-17 2017-18

TRANSFER FROM FUND BALANCE

Audit Audit Adjusted Approved YoY 2014-15 2015-16 2016-17 2017-18 Change Transfer from Fund Balance - - 2,000,000 - (2,000,000) TOTAL $ - $ - $ 2,000,000 $ - $ (2,000,000)

The FY 2017-18 approved budget does not include a transfer in fund balance. This was accomplished as a result of a combination of prudent contributions to the employee benefits fund and favorable claims experience which allows the city to not having to contribute in FY 2017-18.

City of Norwalk 43 General Fund Revenue

Comparison of All Other Revenue Sources

2014-15 Audit 2015-16 Audit 2016-17 Budget 2017-18 Budget

21.0

20.0

19.0

18.0

17.0

16.0

15.0

14.0

13.0

12.0

11.0

10.0 Millions 9.0

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

0.0 Service Miscellaneous Intergovernmental Charges Revenues Licenses & Investment Transfer from Fund Interest & Penalties Permits Income Balance

44 City of Norwalk General Fund Expenditures

FISCAL YEAR 2017-18 General Fund Expenditures

Audit Audit Adjusted Approved YoY 2014-15 2015-16 * 2016-17 2017-18 Change Education 166,778,551 171,747,699 176,150,073 184,084,348 7,934,275 Protection of Persons & Property 43,937,128 45,338,708 42,771,322 43,429,964 658,642 Employee Benefits 29,722,054 30,218,397 36,557,940 31,994,473 (4,563,467) Debt Service 25,754,739 27,181,010 26,523,316 25,948,865 (574,451) Public Works 18,579,479 17,793,845 17,156,237 17,532,370 376,133 Pension Contributions 11,400,900 11,650,295 12,106,962 13,614,000 1,507,038 Recreation, Arts, Culture 8,202,881 8,324,662 8,322,999 8,454,300 131,301 General Government 5,224,375 5,620,552 5,817,318 6,233,926 416,608 Finance Department 3,333,587 3,394,102 4,718,983 3,625,445 (1,093,538) Other Operating 98,875 98,959 2,677,094 4,022,167 1,345,073 Grants 1,870,505 2,247,917 2,435,465 2,128,681 (306,784) Health Department 2,164,901 2,103,556 2,086,432 2,096,437 10,005 GENERAL FUND EXPENSE $ 317,067,975 $ 325,719,702 $ 337,324,141 $ 343,164,976 5,840,835

General Fund Expenditures

Employee Benefits Debt Service Public Works 9.3% 7.6% 5.1% Pension Contributions Protection of Persons & 4.0% Property 12.7% Recreation, Arts, Culture 2.5%

General Government 1.8%

Finance Department 1.0%

Other Operating 1.2% Grants 0.6%

Health Department 0.6%

Education 53.6%

City of Norwalk 45 General Fund Expenditures

2015-16 * 2016-17 2017-18 Adjusted Approved YoY Department Actual Budget Budget Variance

General Government Mayor Mayor $142,540 $252,297 $252,297 $0 Grants Administrator 103,546 102,956 104,944 1,988 Early Childhood Program 49,983 79,572 79,572 - Arts Council 15,235 15,215 15,135 (80) Department Total 311,304 450,040 451,948 1,908 Legislature 14,852 15,550 15,550 - Corporation Counsel 1,096,497 1,025,831 1,222,296 196,465 City Clerk 384,349 376,243 382,024 5,781 Town Clerk 544,817 596,745 605,725 8,980 Information Technology 1,667,945 1,697,552 1,872,121 174,569 Personnel & Labor Relations 559,681 590,845 605,385 14,540 Human Relations & Fair Rent 303,177 339,902 345,384 5,482 Youth Services 282,630 326,505 331,505 5,000 Registrar Of Voters 455,296 398,105 401,988 3,883 Total - General Government $5,620,548 $5,817,318 $6,233,926 $416,608

Finance Department Finance Director $264,733 $210,569 $213,985 $3,416 Tax Assessor 731,034 1,988,024 832,860 (1,155,164) Tax Collector 929,876 874,738 964,381 89,643 Accounting & Treasury 773,662 835,090 887,520 52,430 Management & Budgets 328,451 414,273 323,570 (90,703) Purchasing 364,455 396,289 403,129 6,840 Total - Finance $3,392,211 $4,718,983 $3,625,445 ($1,093,538)

Health & Welfare Administration $309,254 $299,203 $307,160 $7,957 Building Maintenance 108,904 109,983 117,346 7,363 Enviro Health & Housing 829,801 845,520 845,555 35 Laboratory 163,287 165,656 165,666 10 Medical & Education Services 99,401 92,377 92,377 - Preventable Diseases 402,217 388,330 379,769 (8,561) Sealer Weights & Measures 76,927 64,813 68,014 3,201 Senior Svcs Coord Council 118,763 120,550 120,550 - Total - Health & Welfare $2,108,554 $2,086,432 $2,096,437 $10,005

46 City of Norwalk General Fund Expenditures

2015-16 * 2016-17 2017-18 Adjusted Approved YoY Department Actual Budget Budget Variance

Protection of Persons & Property Police Department Administration $939,494 $474,000 $473,833 ($167) Patrol Operations 11,951,894 11,408,148 11,435,080 26,932 Investigative Services 4,496,463 4,302,292 4,425,449 123,157 Professional Standards 1,081,349 991,839 1,132,887 141,048 Support Services 2,756,121 2,789,635 2,888,440 98,805 Administrative Services 977,302 973,919 980,343 6,424 Department Total 22,202,623 20,939,833 21,336,032 396,199

Fire Department Administration 639,073 425,045 425,075 30 Firefighting 15,906,028 14,924,230 14,927,929 3,699 Prevention 596,858 683,579 655,317 (28,262) Fire Training 336,172 233,871 275,721 41,850 Support Services 966,688 959,350 969,251 9,901 Emergency Preparedness Planning 128,514 123,901 138,068 14,167 Department Total 18,573,332 17,349,976 17,391,361 41,385

Planning & Zoning Planning & Zoning 996,633 963,744 1,062,040 98,296 Conservation 205,742 205,366 208,538 3,172 Department Total 1,202,374 1,169,110 1,270,578 101,468

Code Enforcement 794,762 795,787 816,081 20,294

Dispatch & Emergency Mgmt. Planning Administration 200,525 189,841 193,833 3,992 Communications/911 2,365,080 2,326,775 2,422,079 95,304 Department Total 2,565,605 2,516,616 2,615,912 99,296

Total - Protection Persons $45,338,697 $42,771,322 43,429,964 $658,642

Public Works and Building Management Public Works Department Administrative Services $1,691,279 $1,031,182 $997,012 ($34,170) Operations 11,952,449 11,809,113 12,025,944 216,831 Engineering/Bldg. Mgmt. 3,947,592 4,131,523 4,330,535 199,012 Customer Service Center 206,552 184,419 178,879 (5,540) Total - DPW & Bldg Mgt $17,797,872 $17,156,237 $17,532,370 $376,133

City of Norwalk 47 General Fund Expenditures

2015-16 * 2016-17 2017-18 Adjusted Approved YoY Department Actual Budget Budget Variance

Education $171,871,105 $176,150,073 $184,084,348 $7,934,275

Recreation, Arts & Culture Recreation & Parks Administration $831,275 $625,943 $630,085 $4,142 Recreation 522,977 612,305 622,705 10,400 Park Maintenance 2,962,991 2,934,944 2,976,555 41,611 Building Management 114,302 144,269 143,837 (432) Grants 15,409 15,354 15,354 - Department Total 4,446,954 4,332,815 4,388,536 55,721 Library Administration/Programs 3,354,168 3,393,637 3,464,341 70,704 Main Library Maintenance 240,400 273,839 276,401 2,562 Sono Branch Maintenance 66,654 90,577 92,348 1,771 Department Total 3,661,222 3,758,053 3,833,090 75,037 Historical Commission 216,485 232,131 232,674 543 Total - Recreation, Arts & Culture $8,324,661 $8,322,999 $8,454,300 $131,301

Grants Outside Agencies Senior Center $355,000 $365,650 $377,000 $11,350 Carver Foundation-Summer Camp 152,702 152,702 158,000 5,298 Family & Children'S Agency 39,709 39,709 44,000 4,291 Open Door Shelter 55,724 55,724 60,000 4,276 Americares Free Clinic 22,440 32,440 36,000 3,560 Carver Foundation-School Transition 25,000 32,500 36,000 3,500 Mid Fairfield Child Guidance Ctr 25,000 25,000 28,000 3,000 Person To Person 25,000 25,000 28,000 3,000 School Based Health Centers 20,222 20,222 23,000 2,778 Sexual Assault Crisis Center 17,489 17,489 20,000 2,511 Children'S Connection 17,489 17,489 20,000 2,511 Southwest Ct Mental Health 15,989 15,989 18,000 2,011 Human Services Council 14,210 14,210 16,000 1,790 Elderhouse 10,374 10,374 12,000 1,626 Connecticut Counseling Centers 2,186 2,186 3,000 814 Domestic Violence Crisis Center 6,012 6,012 6,100 88 Norwalk Housing Authority 255,361 355,000 - (355,000) Total Outside Agencies 1,059,907 1,187,696 885,100 (302,596)

48 City of Norwalk General Fund Expenditures

2015-16 * 2016-17 2017-18 Adjusted Approved YoY Department Actual Budget Budget Variance

City Agencies Transit District $507,667 $517,820 $517,820 - Probate Court 25,478 27,135 27,135 - Harbor Commission 9,134 9,134 9,134 - Redevelopment Agency 205,203 188,936 187,327 (1,609) Neighborhood Improvement Cood. 95,618 108,104 102,272 (5,832) Housing Site Dev. Agency 111,378 150,136 158,846 8,710 Fair Housing Officer 138,532 151,504 146,047 (5,457) Summer Youth Employment 95,000 95,000 95,000 - Total City Agencies 1,188,010 1,247,769 1,243,581 (4,188) Total - Grants $2,247,917 $2,435,465 2,128,681 ($306,784)

Operating Charges Debt Service $27,181,010 $26,523,316 $25,948,865 ($574,451) Organizational Memberships 98,959 100,357 100,357 - Employee Benefits - Health Insurance 10,702,284 11,983,068 7,138,449 (4,844,619) Social Security 2,438,267 2,499,665 2,566,191 66,526 Opeb Contribution 14,346,636 14,846,636 15,346,636 500,000 Board Of Education Benefits 2,617,911 2,901,723 3,425,923 524,200 Unemployment Compensation 113,299 145,565 152,779 7,214 Liability And Wc Insurance - 4,181,283 3,364,495 (816,788) Department Total 30,218,397 36,557,940 31,994,473 (4,563,467) Pensions Police 4,314,628 4,354,100 4,792,975 438,875 Fire 2,565,634 2,628,693 2,903,735 275,042 City 4,770,033 5,124,169 5,917,290 793,121 Department Total 11,650,295 12,106,962 13,614,000 1,507,038 Contingency - 2,576,737 3,921,810 1,345,073 Total - Operating Charges $69,148,661 $77,865,312 $75,579,505 ($2,285,807)

Grand Total $325,850,226 $337,324,141 $343,164,976 $5,840,835

City of Norwalk 49

CITY OF NORWALK

ANNUAL BUDGET

Department Summary - MAYOR

MAYOR

Description of Service/Mission Statements: To provide leadership for the executive branch of city government and oversee the services provided to city residents . The Mayor’s Office is responsible for maintaining communications and coordination among department directors , boards and commissions; maintaining rapport with the Common Council; meeting with the public and providing them with information on matters of concern, and advocating for the City in regional, state and federal forums.

Highlights For 2016- 2017:

• Constrain taxes to the lowest practical level for FY 2017-18, while maintaining all vital City services. • Lead, organize and advocate for Norwalk by engaging local, state and federal legislators around education, public safety, job creation and economic stability for families. • Continue to engage citizens, city departments, boards and commissions and local businesses around important initiatives and action items throughout the year. Including issues related to the Connecticut Department of Transportation the Walk Bridge project. • Develop a master plan for bike and pedestrian safety. • Identify new employee health insurance solutions to ease burden on tax payers. • Increase delivery of information to residents and the media about issues, initiatives and programs driven by the Mayor’s Office to engage communities and strengthen communication. • Fund needed infrastructure improvements to Norwalk Public Schools. • Embark on a new Plan for Conservation and Development. • Complete a plan to address commuter, business and residential parking in Norwalk.

Goals For 2017 - 2018:

• Constrain taxes to the lowest practical level for FY 2017-18, while maintaining all vital City services.

• Improve and enhance Norwalk's business and residential environment through the efforts of the SoNo Task Force and the Wall Street Task Force.

• Begin implementation of a Master Plan for Wall Street/Norwalk Center.

• Implement recommendations to promote Transit Oriented Development in the vicinity of the South Norwalk Train Station.

• Support the work of the Business Advisory Council. Examine the city's permit processing function with the objective of reducing unnecessary delays in the processing of city permits needed for new construction.

• Examine the feasibility of establishing a Tax Increment Financing District to promote development in Norwalk 's urban core.

• Establish and support the work of a Mayor's Youth Advisory Council.

• Develop a master plan for bike and pedestrian safety.

• Establish and support the work of a Charter Revision Commission to update the City Charter.

• Provide opportunities for Norwalk citizens to engage with their city government through Mayor's Night Out events which will be held in various city neighborhoods on a monthly basis. Promote transparency in the operation of city government.

City of Norwalk 51 Department Summary - MAYOR

SIGNIFICANT CHANGES The Mayor's departmental approved FY 2017-18 budget has a net increase of $1,908 or 0.4% over the adjusted 2016-17 expense. Regular Wages for Grants Administrator accounted for $1,988 of the increase, due to contractual step increases; and a $80 net decrease in miscellaneous other expenses.

FUNDING SUMMARY

EXPENDITURES * FY 2016-17 Adjusted - The adjusted budget reflects the approved budget for the fiscal year in total, but a move of departmental Workers Compensation and General Liability insurance allocations to Employee Benefits. This makes the FY 2016-17 Adjusted budget comparable to the FY 2017-18 budget that has these budgeted insurance expenditures shown in Employee Benefits.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Mayor $123,634 $138,183 $252,297 $252,297 $0 0.00%

Grants Administrator $100,882 $103,546 $102,956 $104,944 $1,988 1.93%

Early Childhood Program $51,120 $49,983 $79,572 $79,572 $0 0.00%

Arts Commission $11,543 $15,235 $15,215 $15,135 ($80) (0.53%)

Total $287,179 $306,947 $450,040 $451,948 $1,908 0.42%

Budget By Major Group Personnel Services $255,258 $274,553 $404,253 $406,241 $1,988 0.49%

Contractual Services $29,417 $29,887 $43,037 $42,957 ($80) (0.19%)

Supplies and Materials $2,503 $2,507 $2,750 $2,750 $0 0.00%

Total $287,179 $306,947 $450,040 $451,948 $1,908 0.42%

NON-TAX REVENUE

Miscellaneous $116 $1,218 $8,750 $2,500 ($6,250) (71.43%)

Total $116 $1,218 $8,750 $2,500 ($6,250) (71.43%)

AMT. SUPPORTED BY TAXES $287,063 $305,729 $441,290 $449,448 $8,158 1.85%

Summary by Division - Approved FY 2017-18

Early Childhood Program Arts Commission $79,572 $15,135

Grants Administrator Mayor $104,944 $252,297

52 City of Norwalk Department Summary - MAYOR

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Mayor Assistant to the Mayor 0 $0 0 $0 1 $100,169 1 $100,169 0 $0

Mayor 1 $114,524 1 $114,524 1 $138,468 1 $138,468 0 $0

Total 1 $114,524 1 $114,524 2 $238,637 2 $238,637 0 $0

Grants Administrator Grants Coordinator 1 $97,420 1 $99,369 1 $99,369 1 $101,357 0 $1,988

Total 1 $97,420 1 $99,369 1 $99,369 1 $101,357 0 $1,988

Early Childhood Program NECC Coordinator 1 $41,840 1 $44,972 1 $65,772 1 $65,772 0 $0

Total 1 $41,840 1 $44,972 1 $65,772 1 $65,772 0 $0

Department Total 3 $253,784 3 $258,865 4 $403,778 4 $405,766 0 $1,988

MAYOR

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $114,524 $126,981 $238,637 $238,637 $0 0.00% Contractual Services $9,110 $11,202 $13,660 $13,660 $0 0.00% Total $123,634 $138,183 $252,297 $252,297 $0 0.00%

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $123,634 $138,183 $252,297 $252,297 Employees 1 1 2 2 Outputs Conduct Monthly Department Head Meetings 12 12 12 12 Conduct Monthly Mayor's Night Out for Public 12 12 12 12 Prepare and Distribute Common Council 24 24 24 24 Agendas Effectiveness Adhere to operating budget cap and departmental 100% 100% 100% 100% expenditure cap Attend all Board of Estimate & Taxation meetings 100% 100% 100% 100% Distribute Common Council agendas by Friday 100% 100% 100% 100% deadline Meet all Charter requirements and deadlines with 100% 100% 100% 100% respect to operating and capital budgets Preside over all Common Council meetings 100% 100% 100% 100%

City of Norwalk 53 Department Summary - MAYOR

GRANTS ADMINISTRATOR DESCRIPTION OF SERVICES The Grants Coordinator is responsible for maintaining the records of Grant applications for the City of Norwalk; for researching and applying for all grants (not applied for by specific departments) that might benefit the City; for overseeing the Weed & Seed Initiative budget, application, and serving at the Mayor’s pleasure on both the Weed & Seed Steering Committee and the Executive Committee; for compiling quarterly updates on status of outstanding grants and requesting information from all departments on their grant activities. The Grants Coordinator is also responsible for encouraging collaborative activities both within city departments and between city departments and outside agencies; responsible for seeing opportunities for leveraging scarce resources and building the services and assets for the City’s quality of life for all citizens.

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $98,894 $102,264 $99,844 $101,832 $1,988 1.99% Contractual Services $1,204 $803 $2,112 $2,112 $0 0.00% Supplies and Materials $784 $479 $1,000 $1,000 $0 0.00% Total $100,882 $103,546 $102,956 $104,944 $1,988 1.93%

EARLY CHILDHOOD PROGRAM DESCRIPTION OF SERVICES To support a comprehensive and coordinated approach to managing the City’s early childhood education efforts, the Coordinator of Early Childhood Programs works collaboratively with the Norwalk Early Childhood Council (NECC), the Norwalk Public Schools, and early childhood program providers to ensure appropriate oversight and governance of the City’s early childhood education efforts. Placing this function directly within the Mayor’s Office will provide the senior-level support for the work of the NECC, and serves to demonstrate the City’s strong commitment to a comprehensive birth-to-eight Early Childhood Program.

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $41,840 $45,308 $65,772 $65,772 $0 0.00% Contractual Services $9,280 $4,675 $13,800 $13,800 $0 0.00% Total $51,120 $49,983 $79,572 $79,572 $0 0.00%

ARTS COMMISSION DESCRIPTION OF SERVICES A volunteer organization that produces and organizes events to foster an appreciation of the arts and showcase local artists, designers and musicians. Events have included pARTy in the Park, Sounds of SoNo and ArtsSpots networking events. The Commission has also been awarded grants from Connecticut Commission on Culture and Tourism to expand its activities. The results include a "Traffic Graphic" program developed with the Norwalk Library to decorate power terminals along City streets, an "Arts in the Windows" program and a variety of events throughout the City.

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $9,824 $13,207 $13,465 $13,385 ($80) (0.59%) Supplies and Materials $1,719 $2,028 $1,750 $1,750 $0 0.00% Total $11,543 $15,235 $15,215 $15,135 ($80) (0.53%)

54 City of Norwalk Department Summary - LEGISLATIVE

LEGISLATIVE

Description of Service/Mission Statements: In accordance with Article IV of the Norwalk City Code, the Common Council "…shall have the power to make, alter, repeal and enforce ordinances; to pass and rescind resolutions, rules, votes and orders" for the following purposes:

• Financial Management - Authorize the Mayor to borrow on behalf of the city, regulate the city's Operating and Capital Budgets; and approve matters relative to taxation and assessment.

• Public Safety & Welfare – Approve the functioning and regulation of the city's service departments.

• Licenses and Permits – Enact ordinances or by-laws governing the issuance of required licenses and permits.

• Government Organization – Maintain the power of creating and/or reorganizing city departments for the efficient management of government duties and responsibilities.

City of Norwalk 55 Department Summary - LEGISLATIVE

SIGNIFICANT CHANGES The Legislative departmental approved FY 2017-18 budget in unchanged over the adjusted FY 2016-17 expense budget. The entire budget for this department is comprised of stipends for its members and office supplies .

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Legislative $10,902 $14,852 $15,550 $15,550 $0 0.00%

Total $10,902 $14,852 $15,550 $15,550 $0 0.00%

Budget By Major Group Personnel Services $8,489 $12,111 $11,550 $11,550 $0 0.00%

Supplies and Materials $2,412 $2,741 $4,000 $4,000 $0 0.00%

Total $10,902 $14,852 $15,550 $15,550 $0 0.00%

NON-TAX REVENUE

Total $0 $0 $0 $0 $0 0.00%

AMT. SUPPORTED BY TAXES $10,902 $14,852 $15,550 $15,550 $0 0.00%

PERSONNEL SUMMARY

There are no full time personnel in this department. Council Members are elected and serve the City on a part-time basis.

56 City of Norwalk Department Summary - CORPORATION COUNSEL

CORPORATION COUNSEL

Description of Service/Mission Statements: The Corporation Counsel's office is the legal advisor and counsel for the City of Norwalk, its Departments, Boards, Commissions and employees. Its primary purpose is to provide legal services, support and advice in a prompt and professional manner. It represents the City in all manner of litigation or other legal proceedings, whether in the court system or before any or all other State or government agencies including matters before the Freedom of Information Commission or the State Labor Board. It supervises the preparation of all ordinances, regulations and other legal papers. It negotiates, prepares and approves contracts and other legal instruments to which the city is a party. The department gives written opinions on questions of law involving powers and duties of departments, commissions, or officials. The Corporation Counsel's office is organized along functional lines, with an attorney assigned to each department, commission or official of the city or to a particular area of law.

Highlights For 2016- 2017:

• Reviewed and/or prepared ordinances, contracts, pleadings and other legal instruments and documents.

• Represented the City and its officials and employees in all manner of legal proceedings .

• Enforced ordinance and code regulations (Building, Zoning, Fire, etc.).

• Worked with departments and agencies to determine how best to use the Law Department and advised departments on how to avoid litigation, liability, exposure and contractual problems.

• Advised departments and officials on how to comply with the Freedom of Information Act .

Goals For 2017 - 2018:

• Continue to provide legal services, representation and advice, as needed, to City agencies, boards and commissions, and their agents, employees, the Mayor, and the Common Council.

• Continue to appear at and represent the City in all matters under the jurisdiction of the Workers’ Compensation Commission, Board of Mediation and Arbitration, Commission on Human Rights, etc.

• Continue to work with the Personnel Department and other departments to ensure maximum utilization of all personnel, and enforce work rules and disciplinary procedures.

• Represent the City's interest in the large number of tax appeals that have already been filed and in those that are anticipated.

City of Norwalk 57 Department Summary - CORPORATION COUNSEL

SIGNIFICANT CHANGES The Corporation Counsel's departmental approved FY 2017-18 budget has a net increase of $196,465 or 19.2% over the adjusted FY 2016-17 expense budget. Regular Wages accounted for $103,162 of the increase due to contractual step increases and the addition of an Associate Corporation Counsel ; $89,000 was added to Other Professional Services for expenses related to the Walk Bridge Project and a $4,303 net increase in miscellaneous other expenses.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Corporation Counsel $949,686 $1,085,983 $1,025,831 $1,222,296 $196,465 19.15%

Total $949,686 $1,085,983 $1,025,831 $1,222,296 $196,465 19.15%

Budget By Major Group Personnel Services $809,427 $850,983 $879,250 $982,452 $103,202 11.74%

Contractual Services $136,719 $230,931 $140,581 $233,844 $93,263 66.34%

Supplies and Materials $3,539 $4,070 $6,000 $6,000 $0 0.00%

Total $949,686 $1,085,983 $1,025,831 $1,222,296 $196,465 19.15%

NON-TAX REVENUE

Total $0 $0 $0 $0 $0 0.00%

AMT. SUPPORTED BY TAXES $949,686 $1,085,983 $1,025,831 $1,222,296 $196,465 19.15%

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Corporation Counsel Associate Corporation Counsel 0 $0 0 $0 $0 1 $79,772 1 $79,772

Corporation Counsel 1 $88,025 1 $89,786 1 $89,786 1 $101,677 0 $11,891

Deputy Corporation Counsel 1 $150,836 1 $153,199 1 $153,199 1 $156,263 0 $3,064

Assistant Corporation Counsel 3 $328,858 3 $342,784 3 $349,314 3 $355,574 0 $6,260

Assistant Corporation Counsel P/T 1 $70,242 1 $73,996 1 $76,176 1 $78,351 0 $2,175

Senior Legal Secretary 2 $143,692 2 $146,926 2 $146,926 2 $146,926 0 $0

Assistant Legal Secretary 1 $59,109 1 $60,439 1 $60,439 1 $60,439 0 $0

Total 9 $840,762 9 $867,130 9 $875,840 10 $979,002 1 $103,162

Department Total 9 $840,762 9 $867,130 9 $875,840 10 $979,002 1 $103,162

58 City of Norwalk Department Summary - CORPORATION COUNSEL

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $949,686 $1,085,983 $1,025,831 $1,222,296 Employees 9 9 9 10 Outputs Administration # of FOI requests received 11 5 3 3 Legal Opinions # of opinions rendered 6 7 6 0 # of requests for opinions received 6 7 6 0 Ordinances # of ordinance change requests received 11 7 8 5 # of ordinance changes prepared 11 7 8 5 Contracts # of contracts prepared 109 192 157 55 # of contracts requests received [note: includes 109 192 157 55 license agreements] Litigation # of closed lawsuits 54 18 14 11 # of lawsuits received [note: includes CIRMA 255 218 130 31 claims, grievances, temporary injunctions, warnings of zoning violations, tax appeals and FOI complaints] # of open lawsuits 313 132 136 157 Effectiveness Administration % of approved budget expended 96% 97% 100% 100% % of FOI requests responded to (within legal 100% as needed 100% as needed 100% 100% guidelines) Legal Opinions % of requesting departments/clients reporting 100% 100% 100% 100% opinion answered question sufficiently % of requests responded to in a timely manner 100% 100% 100% 100% Ordinances % of ordinance changes reviewed in a timely 100% 100% 100% 100% manner Litigation % of cases resolved in favor of the City or within 100% 100% 100% 100% the City’s established settlement range % of cases settled/resolved in a timely manner 100% 100% 100% 100% Contracts % of contracts completed in a timely manner 100% 100% 100% 100%

City of Norwalk 59 Department Summary - CITY CLERK

CITY CLERK

Description of Service/Mission Statements: The City Clerk's office is responsible for maintaining minutes and processing actions by the Common Council and Board of Estimate and Taxation; recording and codifying all legislation enacted by the City of Norwalk; preparing the bi-monthly Council agenda packet; maintaining the Master Calendar of all Agency, Board and Commission meetings in compliance with the Freedom of Information laws; administering the use of the Norwalk Concert Hall; overseeing issuance of special event, auction, and solicitation permits, representing the Mayor wherever he chooses and receiving the written notification of claims and suits filed against the city.

Highlights For 2016- 2017:

• Continued to maintain minutes and actions of the Common Council and Board of Estimate and Taxation in an organized and timely manner

• Successfully utilized cash reporting and auditing procedures for City Clerk’s Office.

• Organized the Mayor’s Ball 2016 and increased profits for charities through additional fundraising sources.

• Assisted all area agencies in their fundraising efforts.

• Streamlined room rentals and schedule posting and maintained the weekly calendar of meetings and events in City Hall:

o Updated special events contract with clarifying language. o Helped develop a communication plan with the emergency management team. All staff was trained in standard response protocol. o Notified vendors in the city of licensing procedures, managed compliance and collect licensing fees over $ 7,600, a 40% increase over 2016-17 o Collected fees exceeding $36,800 for use of Concert Hall and Community Room. o Worked with IT to develop and executed a system for updating appointees on Agencies, Boards and Commissions on City website. o Worked with IT to develop a new city website with improved navigation for all users. o Helped develop city Telephone Directory which is now available online for easy access.

• Worked with outside agencies to promote awareness of various programs.

• Updated and maintain NorwalkCT website listings, agendas, minutes and events.

• Oversaw contracts for companies filming in Norwalk for television and movies.

Goals For 2017 - 2018:

• Continue efficient office operation (agendas, schedules, research, etc.) and improve public contact

• Attend CCM seminars for further improvements on efficiency and regulation, as well as any additional on-going training, as needed

• Monitor all vendors in the city in order to ensure that all the permits and insurance are current and all applicable fees have been paid

• Working with NPD to develop required badges for individual solicitors as proof of their valid permit.

• Continue to be a reliable resource for the citizens of Norwalk.

• Maintain the city website with IT in order to ensure that information is updated and accurate.

• Post more forms and applications on city website for public access.

60 City of Norwalk Department Summary - CITY CLERK

SIGNIFICANT CHANGES The City Clerk's departmental approved FY 2017-18 budget has a net increase of $5,781 or 1.5% over the adjusted FY 2016-17 expense budget. This increase is driven by a $3,681 increase in Regular Wages due to contractual step increases; and a $2,100 net increase in miscellaneous other expenses.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Administration $373,226 $379,465 $376,243 $382,024 $5,781 1.54%

Total $373,226 $379,465 $376,243 $382,024 $5,781 1.54%

Budget By Major Group Personnel Services $331,621 $339,044 $332,956 $337,112 $4,156 1.25%

Contractual Services $37,875 $35,447 $38,287 $39,912 $1,625 4.24%

Supplies and Materials $3,730 $4,974 $5,000 $5,000 $0 0.00%

Total $373,226 $379,465 $376,243 $382,024 $5,781 1.54%

NON-TAX REVENUE

Licenses & Permits $7,795 $9,715 $2,679 $9,715 $7,036 262.64%

Service Charges $1,523 $1,088 $1,030 $1,088 $58 5.63%

Miscellaneous $55,537 $41,580 $46,000 $47,773 $1,773 3.85%

Total $64,855 $52,383 $49,709 $58,576 $8,867 17.84%

AMT. SUPPORTED BY TAXES $308,372 $327,082 $326,534 $323,448 ($3,086) (0.95%)

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. City Clerk Assistant City Clerk 1 $66,112 1 $64,816 1 $64,816 1 $65,573 0 $757

City Clerk 1 $77,493 1 $79,043 1 $79,043 1 $80,624 0 $1,581

Administrative Support II 1 $56,284 1 $57,550 1 $57,550 1 $57,550 0 $0

Mayor's Executive Secretary 1 $65,803 1 $67,119 1 $67,119 1 $68,462 0 $1,343

Administrative Secretary II 1 $62,057 1 $63,453 1 $63,453 1 $63,453 0 $0

Total 5 $327,749 5 $331,981 5 $331,981 5 $335,662 0 $3,681

Department Total 5 $327,749 5 $331,981 5 $331,981 5 $335,662 0 $3,681

City of Norwalk 61 Department Summary - CITY CLERK

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $373,226 $379,465 $376,243 $382,024 Employees 5 5 5 5 Outputs Administration # of Boards, Commissions & Committees 75 75 75 75 # of hours spent preparing Common Council 15 per meeting 15 per meeting 15 per meeting 15 per meeting meeting agendas # of Legal Notices 35 35 35 35 # of special appropriations required 0 0 0 0 Communications/Outreach # of FOI requests 50 50 40 40 # of insurance claims referred to Corporation 150 150 120 120 Counsel’s Office City Hall Booking # of City Hall meetings or events booked 500 500 500 500 # of paid Concert Hall/Community Room Events 500 500 100 100 Scheduled Permits # of permit signing days 2 2 2 2 # of permits issued 400 400 125 125 Projects # of special projects initiated 20 20 10 10 Effectiveness Administration % of approved budget expended 100% 99.9% 100% 100% Communications/Outreach % of FOI requests responded to/resolved in a 98% 98% 98% 98% timely manner % of information requests answered/referred to 100% 100% 100% 100% the appropriate department within a timely manner Permits % of permits issued within a timely manner 100% 100% 100% 100% Projects % of special projects completed in a timely 98% 98% 98% 98% manner

62 City of Norwalk Department Summary - TOWN CLERK

TOWN CLERK

Description of Service/Mission Statements: Record and preserve all Land Records to State and City Ordinances. Record and preserve all Vital Records for the City of Norwalk in accordance with State Regulations. Administer and oversee the election process for all elections held in the City of Norwalk. Provide and assist the public with the following services: issue Hunting and Fishing Licenses within the City; register and compile all Trade Names within the city; issue all Dog Licenses; register Notary Publics and Justices of the Peace.

Highlights For 2016- 2017:

• Conducted two Presidential Primaries in April and a Presidential Election in November , issuing over 500 absentee ballots during Primary and 3100 absentee ballots in November.

• Filled the vacancies of Admin. I and Admin. II positions.

• Continued training of staff in State Town Clerk procedures.

• Received $4000.00 grant for records restoration.

• Continued to work with New Visions Systems for upgrading accounting and recording procedures , including subscription based public search program.

Goals For 2017 - 2018:

• Implement subscription based land records search program to include more public access.

• Procure state grants to continue restoration of records and maps.

• Begin program of restoration and preservation of vital records from 1863 - 1901.

• Establish a customer survey to receive feedback from customers on services offered in the Town Clerk 's office.

• Continue training programs for staff in areas of Vital and Land Records .

• Complete reorganization of staff positions in Town Clerk office.

City of Norwalk 63 Department Summary - TOWN CLERK

SIGNIFICANT CHANGES The Town Clerk's departmental approved FY 2017-18 budget has a net increase of $8,980 or 1.5% over the adjusted FY 2016-17 expense budget. This increase is driven by a $9,415 increase in Regular Wages due to contractual step increases; and a $435 net decrease in miscellaneous other accounts.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Town Clerk $564,987 $536,655 $596,745 $605,725 $8,980 1.50%

Total $564,987 $536,655 $596,745 $605,725 $8,980 1.50%

Budget By Major Group Personnel Services $469,148 $434,956 $485,263 $494,243 $8,980 1.85%

Contractual Services $90,153 $95,876 $104,482 $104,482 $0 0.00%

Supplies and Materials $5,686 $5,823 $7,000 $7,000 $0 0.00%

Total $564,987 $536,655 $596,745 $605,725 $8,980 1.50%

NON-TAX REVENUE

Interest and Penalties $4 $20 $0 $20 $20 0.00%

Intergovernmental $0 $35,300 $0 $35,300 $35,300 0.00%

Licenses & Permits $3,498,776 $4,221,527 $3,517,881 $4,235,757 $717,876 20.41%

Service Charges $627,089 $572,034 $641,300 $656,005 $14,705 2.29%

Total $4,125,869 $4,828,881 $4,159,181 $4,927,082 $767,901 18.46%

AMT. SUPPORTED BY TAXES ($3,560,882) ($4,292,226) ($3,562,436) ($4,321,357) ($758,921) 21.30%

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Town Clerk Assistant Town Clerk 2 $140,761 2 $145,960 2 $147,982 2 $150,014 0 $2,032

Town Clerk 1 $88,384 1 $88,384 1 $88,384 1 $91,121 0 $2,737

Administrative Support I 1 $42,010 1 $42,955 1 $42,955 1 $45,100 0 $2,145

Administrative Support II 2 $115,393 2 $104,901 2 $107,259 2 $109,760 0 $2,501

Land Records Analyst 1 $59,109 1 $63,453 1 $63,453 1 $63,453 0 $0

Total 7 $445,657 7 $445,653 7 $450,033 7 $459,448 0 $9,415

Department Total 7 $445,657 7 $445,653 7 $450,033 7 $459,448 0 $9,415

64 City of Norwalk Department Summary - TOWN CLERK

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $564,987 $536,655 $596,745 $605,725 Employees 7 7 7 8 Outputs Administration # of contracts managed 4 4 4 4 # of state reports filed 0 60 60 64 Land Records # of land records books printed 210 180 210 210 # of land records books proofed 210 180 210 175 # of land records indexed 17,000 13,600 14,450 11,450 # of land records recorded 17,000 13,600 14,450 14,450 # of land records returned 17,000 13,600 13,600 13,600 # of land records scanned 17,000 13,600 13,600 13,600 # of land records verified 17,000 13,600 14,450 14,450 # of maps recorded 85 120 100 100 # of state agency invoices billed 70 70 180 180 Vital Records # of confidential files processed/registered 75 70 60 60 # of marriage licenses/civil unions issued 521 480 630 630 # of military discharges processed 65 80 95 95 # of vital records indexed 3,650 3,700 3,500 3,500 # of vital records recorded 3,650 3,700 3,500 3,500 # of vitals records issued 20,000 18,500 21,000 21,000 Licenses and Permits # of dog licenses issued 2,730 2,710 2,800 2,800 # of game licenses issued 180 180 225 225 # of liquor permits issued 190 190 170 170 Elections # of absentee ballots issued 1,400 1,200 700 700 # of absentee ballots received 951 950 535 535 # of election ballots prepared 3,000 2,500 2,500 2,500 # of legal notices issued 10 10 12 12 Miscellaneous/Copies # of notaries registered 100 125 80 80 # of public computer terminals, printers, copiers 10 11 11 11 # of trade name certificates indexed 625 625 525 525 # of trade name certificates registered 625 525 480 480 Effectiveness Administration % of approved budget expended 98.3% 99.5% 100% 100% % of confidential files processed within a timely 100% 100% 100% 100% manner % of marriage licenses filed within a timely 100% 100% 100% 100% manner % of military discharges processed within a timely 100% 100% 100% 100% manner % of vital records amended 2% 2% 1% 1% % of vital records corrections made within a timely 99% 99% 99% 99% manner

City of Norwalk 65 Department Summary - TOWN CLERK

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Licenses and Permits % of dog licenses processed in a timely manner 99% 99% 100% 100% % of game licenses processed within a timely 85% 90% 95% 95% manner % of liquor permits processed within a timely 100% 100% 100% 100% manner Elections % of absentee ballots which need to be resent .01% .01% .01% .01% % of election activities deadlines met 100% 100% 100% 100% Miscellaneous/Copies % of time public terminals are fully functional 97% 99% 99% 99% % of trade name certificates processed in a timely 99% 100% 100% 100% manner Average wait time for copiers/to get a question 2-3 mins. 2-3 mins. 2-3 mins. 2 - 3mins. answered

66 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY

Information Technology Services GIS

Description of Service/Mission Statements: The Department of Information Technology provides value to the City of Norwalk by: delivering high quality, effective, reliable, sustainable and secure information systems; providing effective and efficient technical services and support to city departments and staff; developing and promoting consistent technical standards; fostering innovation and leadership in e-government in support of citizens, staff, visitors, businesses, and other government agencies; and continual improvements to generate revenue, reduce operating costs, and promote efficiency.

Highlights For 2016- 2017:

- Launched the city’s re-branded and mobile-device ready website. Retrained 50+ city staff on use and content administration. - Started the process of implementing a subscription service to the Town Clerk’s land records. - Started the migration process of the City of Norwalk dog license application process to the Web for the Town Clerk. - Replaced all 10-year-old internal phone/PC switches in City Hall (192 devices supported) - Upgraded and refreshed the city’s 11-year-old Municipal Area Fiber network equipment @ 14 locations. - Implemented new copiers which also serve as fax/scanner/printer for city departments. - Started process of providing recording and presentation upgrades in conference rooms 231 and 101. - Implemented a new Permit and Inspection system for Code Enforcement, Blight, Planning and Zoning and Conservation. This system is administered by the Capital Region Council of Government and being deployed at a regional level. The system is integrated with Norwalk’s Assessor tax system. Anticipate integrating DPW pavement and driveway permits in 2017/2018 if funding secured. - Implemented two addition six communities selected by the Capital Region Council of Government to participate in the RFP development, vendor interview and selection, and implementation of a regional Electronic Document Management. This project is funded by a State of Connecticut grant. - Created a phone directory application for the City Clerk’s office. The directory is now electronic and includes online management and notification system for department heads. - Created Agencies, Boards, and Commissions management system for the City Clerk’s office. This system allows the Clerk’s office to administer the over 500 commission members, track terms, and automatically display the most current information on the City website. - Created an application that exports deed images and transfers from the Town Clerk system to a third party audit for data verification. The new application cut the export time by 80% over the old method. - Created a sales ratio export for the mandatory state filing for the Tax Assessor. The new system combines information from different systems and files electronically, eliminating hours of manual data entry.

Goals For 2017 - 2018:

• Continue to identify and implement improvements to processes and system to generate revenue, reduce operating costs, and promote efficiency.

• Identify and deliver mobile services and applications were applicable to provide the public, staff, businesses, visitors, and other government agencies with a fast, easy and convenient way to access City information and conduct transactions.

• Continue to enhance the reliability, effectiveness, and security of the city's information infrastructure, vital to its ability to successfully deliver services to the public.

• Re-engineer or automate at least one internal business process and cross-department workflow by using and extending the technology to reduce operating costs, capture revenue opportunities and enable teamwork and collaboration across city organizations to increase efficiency and improve service to the public.

• Continue to expand the successful IT internship program beyond three interns.

City of Norwalk 67 Department Summary - INFORMATION TECHNOLOGY

SIGNIFICANT CHANGES The Information Technology's departmental adjusted FY 2017-18 budget has a net increase of $174,569 or 10.3% over the adjusted FY 2016-17 expense budget. This increase is driven by a $93,230 increase in Other Repairs & Maintenance for city-wide departmental software maintenance; Regular Wages accounted for $84,668 of the increase due to contractual step increases and the addition of a Senior Systems Engineer; and a net $5,310 increase in miscellaneous other expenses.These increases are offset by a $8,639 decrease in telephone expenses.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Information Technology $1,501,188 $1,628,583 $1,656,195 $1,826,424 $170,229 10.28%

GIS $29,953 $25,064 $41,357 $45,697 $4,340 10.49%

Total $1,531,141 $1,653,646 $1,697,552 $1,872,121 $174,569 10.28%

Budget By Major Group Personnel Services $927,767 $957,634 $964,033 $1,048,731 $84,698 8.79%

Contractual Services $590,477 $680,349 $715,769 $805,640 $89,871 12.56%

Supplies and Materials $1,885 $2,681 $2,750 $2,750 $0 0.00%

Capital Outlay $11,012 $12,983 $15,000 $15,000 $0 0.00%

Total $1,531,141 $1,653,646 $1,697,552 $1,872,121 $174,569 10.28%

NON-TAX REVENUE

Miscellaneous $1,834 $0 $0 $0 $0 0.00%

Total $1,834 $0 $0 $0 $0 0.00%

AMT. SUPPORTED BY TAXES $1,529,307 $1,653,646 $1,697,552 $1,872,121 $174,569 10.28%

Summary by Division - Approved FY 2017-18

GIS $45,697

Information Technology $1,826,424

68 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Information Technology Director of Information Technology 1 $146,819 1 $150,122 1 $150,122 1 $150,122 0 $0

Sr. Systems Engineer - Public Safety 1 $96,280 1 $98,446 1 $98,446 1 $98,446 0 $0

Network Engineer 1 $96,280 1 $98,446 1 $98,446 1 $98,446 0 $0

Senior Systems Engineer 1 $96,280 1 $98,446 1 $98,446 2 $179,436 1 $80,990

Database Administrator/Programmer 1 $96,280 1 $98,446 1 $98,446 1 $98,446 0 $0

Manager, Citywide Applications 1 $106,158 1 $108,547 1 $108,547 1 $108,547 0 $0

E-Government Coordinator 1 $91,688 1 $93,751 1 $93,751 1 $93,751 0 $0

Desktop Support Technician 2 $140,631 2 $147,118 2 $150,604 2 $154,282 0 $3,678

Total 9 $870,416 9 $893,322 9 $896,808 10 $981,476 1 $84,668

Department Total 9 $870,416 9 $893,322 9 $896,808 10 $981,476 1 $84,668

INFORMATION TECHNOLOGY SERVICES

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $927,767 $957,634 $964,033 $1,048,731 $84,698 8.79% Contractual Services $560,524 $655,285 $674,412 $759,943 $85,531 12.68% Supplies and Materials $1,885 $2,681 $2,750 $2,750 $0 0.00% Capital Outlay $11,012 $12,983 $15,000 $15,000 $0 0.00% Total $1,501,188 $1,628,583 $1,656,195 $1,826,424 $170,229 10.28%

GIS

FUNDING SUMMARY

Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $29,953 $25,064 $41,357 $45,697 $4,340 10.49% Total $29,953 $25,064 $41,357 $45,697 $4,340 10.49%

City of Norwalk 69 Department Summary - INFORMATION TECHNOLOGY

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $1,531,141 $1,653,646 $1,697,552 $1,872,121 Employees 9 9 9 10 Outputs Administration # of cash management transactions (payments 385 150 ~ 150 150+ processed/bills paid) # of contracts managed 50+ 50+ 50+ 50+ # of special appropriations/BET transfers 0 2 1 1 Total dollars of contracts managed 500,000+ 500,000+ $500,000+ $500,000+ Information Infrastructure # of backups performed successfully as scheduled 1,120 1,120 1,120 1,120 # of e-mail messages sent/received 6,000,000+ 6,000,000+ 6,000,000+ 6,000,000+ # of hardware platforms supported 10 10 10 10 # of pieces of equipment maintained 1,500+ 1,500+ 1,500+ 1,500+ # of remote connections 20+ 20+ 20+ 20+ # of software licenses 1,000+ 1,000+ 1,000+ 1,000+ # of spam/viruses/bulk messages filtered out 150,000,000+ 150,000,000+ 150,000,000+ 150,000,000+ # of systems and critical metrics monitored 92 95 91 91 # of virtual servers maintained 50+ 54 56 56 % of time services available to users (uptime) 92% 90% 92% 92% Help Desk/technical support services # of desktops, tablets, and laptops older than 5 approx 20% approx 15% approx 15% approx 20% years # of desktops, tablets, smartphones and laptops in 700+ 700+ 750+ 750+ the City # of Help Desk calls 12,500+ 15,500+ 12,600 12,600+ # of hours spent responding to Help Desk calls 7,000 6,800 6,200 6,750 # of printers supported 50+ 50+ 100+ 100+ # of user training classes offered 0 2 1 1 Software Applications # of application systems supported 57 58 58 58 # of custom applications or interfaces written 33 13 8 10 # of hours computer systems are down for 50 50 50 50 scheduled maintenance # of hours spent on computer maintenance 75% 65% 60% 60% # of new applications brought online 3 9 12 12 # of software packages upgraded 11 15 9 9 E-government enterprise initiatives # of document and forms available on website 11,300 10,000+ 10,000+ 10,000+ # of hours website is fully functional 8,704/yr 8,750/yr 8,700/hr 8,700/hr # of service requests processed through website 716 over 700 over 700 over 700 # of transactions on the website 11 service areas 12 servce areas 13 service areas 13 service areas # of visits to website 612,000 600,000+ 600,000 600,000+ Effectiveness Administration % of approved budget expended 94.6% 98.5% 100% 100% Information Infrastructure % of backups performed successfully as 97% 96% 96% 96% scheduled

70 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved % of systems and critical metrics proactively 95% 95% 96% 98% monitored % of time services available to users (uptime) 96% 96% 96% 96% Help Desk/technical support services % of Help Desk calls closed within 5 days 75% 80% 90% 90% % of Help Desk calls responded to within 1 50% 65% 76% 76% business day % of Help Desk calls responded to within 2 days 65% 72% 89% 89% % of Help Desk calls responded to within 5 days 89% 90% 90% 90% % of total staff time spent on break/fix calls 79% 75% 70% 70% Help Desk calls answered by a staff member 68% 72% 80% 88% Software Applications % availability of applications and services 97% 97% 97% 97% % of time applications down for scheduled >5% 5% 7% 7% maintenance E-government enterprise initiatives % of all transactions available on the website 22% 24% 30% 35% % of time website available to the public 99% 99% 99% 99%

City of Norwalk 71 Department Summary - PERSONNEL & LABOR RELATIONS

PERSONNEL & LABOR RELATIONS

Description of Service/Mission Statements: To provide personnel and labor relations services to all city departments ; to assist departments in recruiting, selecting and training new employees; to administer the City compensation plans, maintain employee records, and conduct analysis of job classifications; to administer the city's employee benefit program; to conduct periodic employee training and safety programs; and to represent the city's interest in collective bargaining, grievance and arbitration matters.

Highlights For 2016- 2017:

• Initiated contract negotiations with six unions.

• Implemented cost savings benefit enhancements for 2017.

• Completed on-line annual open enrollment.

Goals For 2017 - 2018:

• Six open CBA agreements to be negotiated.

• Continuous improvement of Personnel Department's webpage and social media presence.

72 City of Norwalk Department Summary - PERSONNEL & LABOR RELATIONS

SIGNIFICANT CHANGES The Personnel & Labor Relations' departmental approved FY 2017-18 budget has a net increase of $14,540 or 2.5% over the adjusted FY 2016-17 expense budget. This increase is driven by step increase in Regular Wages and an adjustment for the hiring of the formerly vacant Personnel & Human Relations Director.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Personnel & Labor Relations $554,087 $552,888 $590,845 $605,385 $14,540 2.46%

Total $554,087 $552,888 $590,845 $605,385 $14,540 2.46%

Budget By Major Group Personnel Services $478,766 $494,666 $488,359 $502,899 $14,540 2.98%

Contractual Services $72,734 $55,622 $99,486 $99,486 $0 0.00%

Supplies and Materials $1,415 $2,030 $3,000 $3,000 $0 0.00%

Grants & Donations $1,172 $570 $0 $0 $0 0.00%

Total $554,087 $552,888 $590,845 $605,385 $14,540 2.46%

NON-TAX REVENUE

Total $0 $0 $0 $0 $0 0.00%

AMT. SUPPORTED BY TAXES $554,087 $552,888 $590,845 $605,385 $14,540 2.46%

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Personnel & Labor Relations Dir. Of Personnel & Labor Relations 1 $127,583 1 $130,134 1 $130,134 1 $136,686 0 $6,552

Personnel Administrator 1 $84,089 1 $85,771 1 $85,771 1 $87,487 0 $1,716

Personnel Records & Benefit Tech II 1 $79,208 0 $0 0 $0 0 $0 0 $0

HR Assistant 1 $65,187 1 $66,654 1 $66,654 1 $66,654 0 $0

HR Project Coordinator 1 $53,603 1 $57,550 1 $60,439 1 $63,453 0 $3,014

Benefits Manager 0 $0 1 $84,000 1 $84,000 1 $86,083 0 $2,083

Executive Assistant 1 $59,055 1 $60,236 1 $60,236 1 $61,411 0 $1,175

Total 6 $468,725 6 $484,345 6 $487,234 6 $501,774 0 $14,540

Department Total 6 $468,725 6 $484,345 6 $487,234 6 $501,774 0 $14,540

City of Norwalk 73 Department Summary - PERSONNEL & LABOR RELATIONS

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $554,087 $552,888 $590,845 $605,385 Employees 6 6 6 6 Outputs Recruitment & Selection # of advertisements for outside recruitment 27 133 73 73 # of applications received reviewed 1,764 4,044 5,147 5,147 # of interviews conducted 70 80 92 92 # of promotions/bids 8 22 15 15 Contracts/Collective Bargaining # of contract negotiations completed 2 1 6 6 # of contracts initiated 1 5 6 6 Grievances # of grievances filed 45 23 20 20 # of grievances filed for arbitration with State 26 8 6 6 # of grievances resolved/disposed of 19 13 12 12 Employee Benefits # of employee records maintained 2,000 2,015 2,040 2,040 # of retirements 33 45 43 43 # of severance pays issued 32 45 42 42 Effectiveness Administration % of approved budget expended 92.8% 92.7% 100% 100% Recruitment & Selection % of promotion/bids reviewed in a timely manner 100% 100% 100% 100% % of vacant positions filled in a timely manner 100% 100% 100% 100% Job Classifications/Reclassifications % of reclassifications requests reviewed in a 100% 100% 100% 100% timely manner Grievances % of grievances resolved before arbitration 50% 50% 50% 50% % of grievances responded to within deadlines 100% 100% 100% 100%

74 City of Norwalk Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

HUMAN RELATIONS & FAIR RENT DEPARTMENT

Description of Service/Mission Statements: To provide support to the Human Relations Commission and the Fair Rent Commission, receiving, investigating, and mediating complaints of discrimination with regard to housing, employment, public accommodations, and unfair or unconscionable rent or rental increases. To promote mutual understanding and respect among, and encourage and assure equality of opportunity for, all the people of Norwalk; conduct programs of training, education, research and action that will contribute to carrying out the Department’s purpose; and to cooperate with organizations and governmental agencies to facilitate the Department’s purpose; to develop and review affirmative action goals for the City of Norwalk; to coordinate the city’s efforts to comply with the Americans with Disabilities Act, Title II (including staffing of City's ADA Committee); to coordinate language access to municipal programs and services for people with limited English proficiency; to represent the City of Norwalk on Opening Doors of Fairfield County: a Regional Alliance to Prevent and End Homelessness, and; to assist the youth of Norwalk in finding summer employment via the Mayor's Summer Youth Employment Program.

Highlights For 2016- 2017:

• Represented the city and Mayor in Opening Doors of Fairfield County (“ODFC”) which is the implementation of our Ten-Year Plan to Prevent and End Homelessness. Work included political leadership to bring agencies together for planning and implementing: o Worked with the Norwalk Housing Authority to implement their plan to include a limited local preference for two chronically homeless individuals each year (up to 20) to be taken from the collaborative waitlist now used by all our local homeless service providers; o ODFC functionally ended chronic homelessness in Norwalk and the County by the end of 2016 by matching all chronically homeless individuals to housing subsidy and support services. o Obtained substantial new federal funding for rental subsidies and service dollars to be used to combat homelessness. o Maintained functional zero for our homeless veterans. o Re-elected Co-Chair of the Coordinating Council of Opening Doors of Fairfield County, the federally recognized anti-homelessness grant receiving entity. • Managed ADA Capital projects including project selection, planning, application for funding, and coordination of construction with multiple departments with oversight from City’s ADA Committee. • Completed utilization analysis of city workforce and set goals as required by the City’s Affirmative Action Program. • Processed ADA accommodation and modification requests related to current employees. • Evaluated implementation of Language Access Program and conducted training of City employees. • Increased the visibility of the Commissions through continued use of free landlord/tenant seminars and outreach with new community leaders, collaboration with local schools on educational programs teaching core values of international human rights, and regular attendance at and participation in Food, Fuel, and Shelter. • Processed a record number of formal written Fair Rent Complaints. • Instituted a new procedure for Fair Rent Commission Hearings. • Updated Fair Rent complaint forms. • Conducted Commission meetings and hearings, and processed complaints in a timely manner. • Obtained five new of worksite partners for the Mayor’s Summer Youth Employment program.

Goals For 2017 - 2018:

• Update forms provided to complainants and respondents before the Human Relations Commission. • Obtain funding for ADA capital projects and implement projects outlined in the ADA Compliance and Transition Plan as prioritized by the City’s ADA Committee. • In collaboration with Personnel Department, complete annual affirmative action utilization analysis and set goals. • Maintain “functional zero” for all veteran homelessness and all chronic homelessness in greater Norwalk. • Monitor use of LanguageLine and compliance with the Language Access Plan. • Increase the visibility of the Human Relations and Fair Rent Commissions through continued outreach to community leaders, educational programs, and attendance at community meetings. • Collaborate with other city organizations to further educational initiatives related to civil rights, diversity, Americans with Disabilities Act, and landlord/tenant rights and responsibilities. • Conduct meetings and hearings and process complaints in a timely manner. • Increase financial contributions and number of SYEP participants. • Create and implement a social media plan to improve and streamline communication among SYEP worksite partners and youth participants.

City of Norwalk 75 Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

SIGNIFICANT CHANGES The Human Relations & Fair Rent departmental approved FY 2017-18 budget has a net increase of $5,482 or 1.6% over the adjusted FY 2016-17 expense budget. This increase is driven by a $3,453 increase in Regular Wages due to contractual step increases; and a $2,029 net increase in miscellaneous other expenses.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Human Relations & Fair Rent $263,508 $299,126 $339,902 $345,384 $5,482 1.61%

Total $263,508 $299,126 $339,902 $345,384 $5,482 1.61%

Budget By Major Group Personnel Services $244,297 $278,380 $309,991 $314,344 $4,353 1.40%

Contractual Services $17,750 $18,826 $27,911 $29,040 $1,129 4.05%

Supplies and Materials $1,461 $1,920 $2,000 $2,000 $0 0.00%

Total $263,508 $299,126 $339,902 $345,384 $5,482 1.61%

NON-TAX REVENUE

Total $0 $0 $0 $0 $0 0.00%

AMT. SUPPORTED BY TAXES $263,508 $299,126 $339,902 $345,384 $5,482 1.61%

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Human Relations & Fair Rent Dir. of Human Relations & Fair Rent 1 $104,500 1 $109,825 1 $109,825 1 $109,825 0 $0

Civil Rights/Fair Rent Investigator 1 $68,437 1 $73,463 1 $77,141 1 $77,141 0 $0

Administrative Support II 1 $56,284 1 $57,550 1 $57,550 1 $57,550 0 $0

Program Coordinator 0 $0 1 $15,000 1 $60,000 1 $63,453 0 $3,453

Total 3 $229,221 4 $255,838 4 $304,516 4 $307,969 0 $3,453

Department Total 3 $229,221 4 $255,838 4 $304,516 4 $307,969 0 $3,453

HUMAN RELATIONS DESCRIPTION OF SERVICES To receive, investigate, and adjudicate complaints of discrimination with regard to housing, public accommodation and employment; to monitor the City's Affirmative Action/Equal Opportunity Program and the City's ADA Title II compliance; to educate the community on civil and human rights.

76 City of Norwalk Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

FAIR RENT DESCRIPTION OF SERVICES To investigate complaints from residents who feel that their rent is harsh and/or unconscionable; to conduct hearings and make decisions in a judicial capacity; to encourage compliance by landlords and tenants with statutes, acts, ordinances, and decisions of State and City agencies; to mediate disputes between landlords and tenants where practicable.

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $266,508 $299,126 $339,902 $345,384 Employees 3 3 4 4 Outputs

Human Relations Commission # of HRC complaints settled w/o a hearing 2 2 2 2 # of HRC educational/awareness Programs 1 2 3 3 Conducted # of HRC formal written complaints filed 2 2 2 2 # of HRC intakes 50 85 30 45 Fair Rent Commission # of FRC complaints settled w/o a hearing 29 13 38 20 # of FRC educational/awareness seminars 2 3 3 3 conducted # of FRC follow-up contacts 3,368 2,968 2,360 2,500 # of FRC formal written complaints filed 29 15 40 22 # of FRC intakes 527 549 514 525 Americans With Disabilities Act # Capital projects completed to comply w/ ADA 15 15 22 17 plan # of ADA related intakes 13 24 5 12 # of educational programs ADA 0 0 1 1 # Steps completed towards AAP compliance 2 2 3 3 Greater Norwalk Opening Doors # Meetings Related to Ten Year Plan to 84 91 85 85 Prevent/End Homelessness Effectiveness Human Relations Commission % of HRC cases resolved in a timely manner 100% 50% 100% 100% % of HRC cases resulting in a formal complaint 0% 2.4% 6.7% 4.4% % of HRC complaints settled by mediation w/o a 100% 100% 100% 100% hearing % of HRC intakes responded to within 1 business 100% 100% 100% 100% day Fair Rent Commission % of FRC cases resolved in a timely manner 94.7% 86.7% 95% 90.1% % of FRC complaints settled w/o a hearing 100% 87% 95% 91% % of FRC intakes responded to within 1 business 100% 100% 100% 100% day % of FRC intakes resulting in a formal complaint 3.48% 2.7% 7.8% 4.2% Greater Norwalk Opening Doors # of permanent supportive housing units created 19 11 32 0

City of Norwalk 77 Department Summary - YOUTH SERVICES

YOUTH SERVICES

Administration Justice Assistance Grant

Description of Service/Mission Statements: To promote the healthy development of Norwalk’s children, youth and families through collaboration, resource development, juvenile justice, prevention and early intervention. This is achieved through planning, evaluating, coordinating and implementing services for children, youth and families in Norwalk. The department provides adolescent services such as: intervention, counseling; juvenile justice, and related programming such as youth development and anger management programs. The department is also a collaborator in its provision of services with the Norwalk Public Schools, Norwalk Police Department, and other local social services agencies. Juvenile Justice services continue regionalization efforts via contracting with the Town of Westport for provision of Juvenile Justice services.

Highlights For 2016- 2017:

• Continued provision of "Peer Outreach" program; a Middle School, activity based, Youth Development program offered after school each week.

• Continued provision of Counseling services to adolescents and their families serving approximately130 families per year.

• Continued provision of Juvenile Justice Services. This entails the coordination of the local Juvenile Review Board, a Juvenile Court diversionary program. This program has also been renewed with the Town of Westport. Westport has contracted with the City of Norwalk for $15,000 to utilize the Norwalk JRB and related services for the second consecutive year. The Norwalk JRB is expected to manage approximately 100 cases this year; it should be noted this represents a significant shortfall in the total number of cases referred vs. serviced due to funding constraints.

• Participated in various grant committees and task forces such as the Bryne Criminal Justice Initiative Safer Communities Planning Grant and Mayor's Graffiti Task Force.

• Continued collaboration with Region 1 and Statewide CT Youth Services Assoc. (CYSA) entities relating to advocacy for issues that impact youth within our local community.

• Continued collaboration with the Juvenile Justice Task Force local interagency service team (LIST) to advocate for juvenile justice issues impacting youth within our local community.

Goals For 2017 - 2018:

• Expand the regionalization of the Juvenile Review Board (JRB) and related services to the Town of Weston. Norwalk, Westport, and Weston all share the same Juvenile Court catchment area currently located in Bridgeport. Funds would be sought from the Town of Weston to support their inclusion in the Norwalk JRB. Discussion of this proposal is ongoing and there appears to be interest from the Town of Weston Police Department.

• Continue to advocate and seek funding from Court Support Services Division (CSSD) to provide funding for Juvenile Justice related services. This services defers approximately 200 cases per year from the Juvenile Court to the local JRB without any current support from CSSD. This is an advocacy focus of Youth Service Bureaus (YSB) around the state as YSBs have been the designated coordinators of JRBs throughout the state.

• Continue to pursue current and increased funding level from the State Department of Education (SDE) that provides funding to the Norwalk Department of Youth Services as the designated local YSB. This year's funding level was approximately $53,000, a reduction from the previous fiscal year (from $61,000) due to cuts in the State budget.

• Continue to work with the City's Grants Manager to identify and procure additonal grants, state or federal, to support, subsidize, and augment the services the Norwalk YSB provides.

78 City of Norwalk Department Summary - YOUTH SERVICES

SIGNIFICANT CHANGES The Youth Services' departmental approved FY 2017-18 budget has a net increase of $5,000 or 1.5% over the adjusted FY 2016-17 expense budget. This is driven by a $5,000 increase in Part Time Wages as a result of adjusting part time hourly rates to reflect the labor market.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Youth Services $258,745 $277,999 $326,505 $331,505 $5,000 1.53%

Total $258,745 $277,999 $326,505 $331,505 $5,000 1.53%

Budget By Major Group Personnel Services $251,748 $270,117 $316,636 $321,636 $5,000 1.58%

Contractual Services $4,725 $5,592 $7,368 $7,368 $0 0.00%

Supplies and Materials $2,272 $2,290 $2,501 $2,501 $0 0.00%

Total $258,745 $277,999 $326,505 $331,505 $5,000 1.53%

NON-TAX REVENUE

Intergovernmental $66,887 $61,287 $66,887 $66,887 $0 0.00%

Service Charges $15,000 $15,000 $15,000 $30,000 $15,000 100.00%

Total $81,887 $76,287 $81,887 $96,887 $15,000 18.32%

AMT. SUPPORTED BY TAXES $176,858 $201,712 $244,618 $234,618 ($10,000) (4.09%)

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Youth Services Director of Youth Services 1 $101,600 1 $106,851 1 $109,825 1 $109,825 0 $0

Coordinator of Juvenile Justice and 1 $62,057 1 $66,654 1 $66,654 1 $66,654 0 $0 Prevention Programs JRB Assistant Coordinator 0 $0 0 $0 1 $60,439 1 $60,439 0 $0

Total 2 $163,657 2 $173,505 3 $236,918 3 $236,918 0 $0

Department Total 2 $163,657 2 $173,505 3 $236,918 3 $236,918 0 $0

City of Norwalk 79 Department Summary - YOUTH SERVICES

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $258,745 $277,999 $326,505 $331,505 Employees 2 2 3 3 Outputs General # of coalition efforts joined 3 3 3 3 # of grants received 2 2 2 2 # of grants written/applied for 4 3 3 3 # of Juvenile Review Board clients referred to the 56 72 0 0 court due to lack of capacity # of Juvenile Review Board clients referred to the 19 16 23 23 court due to program failure # of Juvenile Review Board clients served 161 160 232 232 # of social skills group participants 54 60 60 60 # of social skills groups conducted 39 39 39 39 # of special appropriations/BET transfers required 0 0 0 0 # of State/Federal grant reports submitted 5 2 2 2 # of State/regional meetings attended 18 18 20 20 # of youth/familes counseled 137 140 140 140 Total dollar amount of contracts managed $16,800 $16,800 $16,800 $16,900 Effectiveness General % of approved budget expended 100% 99.9% 100% 100% % of grant reports submitted in a timely manner 100% 100% 100% 100% % of grants refunded 50% 50% 50% 100% % of Juvenile Review Board Clients who 88% 90% 90% 100% successfully complete their contracts. % of participants who would rate JRB service 100% 100% 100% 100% valuable % of State reports submitted by due date 100% 100% 100% 100%

80 City of Norwalk Department Summary - REGISTRAR OF VOTERS

REGISTRAR OF VOTERS

Administrator Democrat Republican

Description of Service/Mission Statements: To increase voter registration and participation. To conduct and monitor federal, state and local elections and primaries within the City of Norwalk. To maintain an accurate voter registry, fully implement the Federal HAVA Bill and fully implement Connecticut General Statutes.

Highlights For 2016- 2017:

• Successfully completed Presidential Preference Primary, April 26, 2016. • Successfully completed Presidential Election, November 8, 2016. • Successfully completed audit; three polling sites December 5 & 6, 2016. • Successfully completed listing of election supplies and computer data. • Norwalk election set up used elections. • Improvements of election day activities. • Successfully acquired election equipment and supplies. • Hiring and training of approximately 200 poll workers for the Election Day. • Norwalk is a model for the State of Connecticut. • Maintained voter system for over 50,000 voters. • Successful merged the CVRS voter system with local system. • Training regarding of citizens with voter optical scanner system & ADA system. • Educated voters & poll workers with voting procedures. • Continued voter registration outreach. • Completed annual canvass of 50,000 active voters. • Purged and maintained voter files;in excess of 23,250 changes (additions, corrections and removals) to voter files first 11 months of 2016 (vs. 6,200 in first 11 months of 2015). • Continued presence on ROVAC. • Fairfield County ROVAC training and meetings. • Continued review of proposed State legislation. • Successful implementing State General Statutes. • Successfully completed Election Day Registration (EDR). • Registrar Certification classes at UCONN.

Goals For 2017 - 2018:

• Completion of Annual Mandated Canvass. • Purging of inactive to delete voters post-Election. • Purging of active to inactive voters post-Election • Voter file maintenance, over 50,000 active voters. • Continued presence on ROVAC. • Continued review of proposed State legislation. • Continued improvements of election day activities. • Continued education of voters and poll workers. • Maintain voter systems – single data entry in CVRS, integrate the local system. • Successful completion Municipal Elections and if necessary, Primary. • Review absentee ballot system. • Test, repair and improve the election equipment. • Improving education on new election ADA equipment. • Review election day procedures with local moderators. • Working in conjunction with IT department to improve the city database . • Improve teaching materials. • Outreach to high-school students and new residents. • Implement new state laws and new election equipment.

City of Norwalk 81 Department Summary - REGISTRAR OF VOTERS

SIGNIFICANT CHANGES The Registrar of Voter's departmental adopted FY 2017-18 budget has a net increase of $3,883 or 1.0% over the adjusted FY 2016-17 expense budget. Regular Wages accounted for $8,148 of the increase due to contractual step increases, $6,500 increase in Other Capital & Machinery for the the installation of a security counter. These increases are offset by a $6,600 decrease in election supplies and a $4,165 net decrease in other miscellaneous accounts.

FUNDING SUMMARY

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Administration $391,458 $449,823 $398,105 $401,988 $3,883 0.98%

Total $391,458 $449,823 $398,105 $401,988 $3,883 0.98%

Budget By Major Group Personnel Services $306,942 $359,358 $309,995 $318,753 $8,758 2.83%

Contractual Services $48,025 $60,879 $62,710 $57,815 ($4,895) (7.81%)

Supplies and Materials $35,091 $28,187 $24,600 $18,120 ($6,480) (26.34%)

Fixed Charges $1,400 $1,400 $800 $800 $0 0.00%

Capital Outlay $0 $0 $0 $6,500 $6,500 0.00%

Total $391,458 $449,823 $398,105 $401,988 $3,883 0.98%

NON-TAX REVENUE

Intergovernmental $10 $5 $0 $5 $5 0.00%

Total $10 $5 $0 $5 $5 0.00%

AMT. SUPPORTED BY TAXES $391,448 $449,818 $398,105 $401,983 $3,878 0.97%

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Registrar of Voters Registrar of Voters 2 $106,062 2 $106,062 2 $106,062 2 $114,210 0 $8,148

Administrative Support II 1 $56,284 1 $57,550 1 $57,550 1 $57,550 0 $0

Total 3 $162,346 3 $163,612 3 $163,612 3 $171,760 0 $8,148

Department Total 3 $162,346 3 $163,612 3 $163,612 3 $171,760 0 $8,148

82 City of Norwalk Department Summary - REGISTRAR OF VOTERS

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $391,458$449,823 $398,105 $401,988 Employees 333 3 Outputs Administration # of pieces mailed 6,5007,500 10,000 10,000 # of special appropriations/BET transfers required011 1 Voter Registration # of new voters registered 1,0002,500 5,000 5,000 # of notification letters sent for yearly voter 4,0004,000 4,000 4,000 canvass Election Day # of polling place notification cards sent to 70045,000 45,000 45,000 registered voters # of registered voters 44,35743,960 44,400 44,400 # of training sessions held 2125 25 25 # of voting machines receiving scheduled 3030 30 30 maintenance # of voting machines the City owns 3030 30 30 # of workers hired and trained for Election Day200200 220 220 Effectiveness Administration % of approved budget expended 97%99.4% 100% 100% Voter Registration % of new voter registration processed within one 100%100% 100% 100% business day % of new voter registrations submitted to State 100%100% 100% 100% within the statutory guidelines % of voters who have moved who are sent 100%100% 100% 100% notification letters State Voter Registration Canvass Report 100%100% 100% 100% Submitted on time/within statutory guidelines Election Day % of poll workers who have worked the polls 85%80% 80% 80% before % of registered voters who voted in the primary Dem. 41.7% Dem. 18.33% Dem. 15% Dem. 15% Rep. 42.4% Rep. 18.74% Rep. 20% Rep. 20% % of time voting machines need to be repaired on 000 0 Election Day

City of Norwalk 83

CITY OF NORWALK

ANNUAL BUDGET

Department Summary - FINANCE DEPARTMENT

FINANCE DEPARTMENT

Tax Assessor Tax Collector Accounting Management Purchasing & Treasury & Budgets

Description of Service/Mission Statements: The Department of Finance is responsible for the administration of the fiscal policies of the city and for keeping the accounts and financial records of the city.This includes the assessment and collection of taxes and other revenues, the custody, investment, and disbursement of city funds, the control over expenditures, the purchase of services and materials, and the preparation of the city's operating and capital budgets.

Highlights For 2016- 2017:

• Ended FY 2016 with positive financial results of operation. FY 2016 ended with a total fund balance of $51.0 million an increase of $6.3 million. Unassigned fund balance also increased by $5.0 million to $47.3 million.

• Maintained the City's Aaa/AAA bond rating from all three major rating agencies.

• Issued $22.0 million of general obligation bonds in June 2016 to finance the City's capital program at a favorable true interest cost of 2.27% and refunded an additional $16.2 million for interest rate savings.

• Received the Certificate of Achievement for Excellence in Financial Reporting and the Distinguished Budget Presentation Award from the Gov't. Finance Officers' Association.

• Developed an internal audit work plan and completed four (4) internal audits to date.

Goals For 2017 - 2018: • Maintain the city's strong financial condition by developing realistic budgets that result in balanced financial results of operation.

• Maintain the city's strong oversight over financial operations through regular revenue and expenditure forecasting. Prepare quarterly forecasts of revenues, expenditures, and changes in fund balance for the general fund. Monitor and prepare quarterly forecasts of revenues and expenses and changes in net position for the insurance internal services fund.

• Prepare and update the city's three-year pro forma operating budget projection in advance of the annual budget process, in order to assist the Mayor in formulating his budgetary priorities.

• Maintain the city's excellence in financial reporting by regularly producing timely and accurate financial reports.

• Conduct at least four (4) internal audits during the course of the year to ensure compliance with internal control procedures.

City of Norwalk 85 Department Summary - FINANCE DEPARTMENT

SIGNIFICANT CHANGES The Finance departmental approved FY 2017-18 budget has a net decrease of $1,093,538 or 23.2% over the adjusted FY 2016-17 expense budget.

This decrease is driven largely by a $1,158,250 decrease in Contractual Services largely for appraisal services which were associated with the prior year revaluation. Real property revaluation is required by state statute at least every five years. Other changes include a decrease of $90,019 Regular Wages as a result of not funding the Budget Analyst/Auditor position. Offsetting these decreases are: $75,000 increase Professional Services for expenses subsequent to tax sale; $36,119 increase in Regular Wages for contractual step increases; $35,100 in IT Hardware for replacement of time clocks; and a $8,512 net increase in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES * FY 2016-17 Adjusted - The adjusted budget reflects the approved budget for the fiscal year in total, but a move of departmental Workers Compensation and General Liability insurance allocations to Employee Benefits. This makes the FY 2016-17 Adjusted budget comparable to the FY 2017-18 budget that has these budgeted insurance expenditures shown in Employee Benefits.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Office Of Director $207,708 $261,703 $210,569$213,985 $3,4161.62 % Tax Assessor $936,387 $721,182 $1,988,024$832,860 ($1,155,164 ) (58.11 %) Tax Collector $855,034 $920,852 $874,738$964,381 $89,64310.25 % Accounting & Treasury $712,088 $765,510 $835,090$887,520 $52,4306.28 % Management & Budgets $411,738 $322,969 $414,273$323,570 ($90,703 ) (21.89 %) Purchasing Office $355,425 $358,754 $396,289$403,129 $6,8401.73 %

Total $3,478,379 $3,350,969 $4,718,983$3,625,445 ($1,093,538 ) (23.17 %)

Budget By Major Group Personnel Services $2,772,861 $2,769,122 $2,970,899$2,903,567 ($67,332 ) (2.27 %) Contractual Services $673,729 $559,736 $1,711,856$647,147 ($1,064,709 ) (62.20 %) Supplies and Materials $18,776 $20,200 $32,205$35,225 $3,0209.38 % Fixed Charges $7,942 $1,860 $4,023$4,406 $3839.52 % Debt Service $0 $52 $0$0 $00.00 % Capital Outlay $5,071 $0 $0$35,100 $35,1000.00 % Total $3,478,379 $3,350,969 $4,718,983$3,625,445 ($1,093,538 ) (23.17 %)

NON-TAX REVENUE

Interest and Penalties $1,786,949 $1,806,407 $1,942,126$1,806,407 ($135,719 ) (6.99 %) Intergovernmental $4,614,876 $4,790,317 $8,976,893$7,790,584 ($1,186,309 ) (13.22 %) Service Charges $16,281 $14,517 $25,559$28,523 $2,96411.60 % Miscellaneous $195,136 $336,015 $160,549$336,116 $175,567109.35 % Investment Income $848,673 $1,845,255 $830,000$1,000,000 $170,00020.48 % Total $7,461,915 $8,792,510 $11,935,127 $10,961,630 ($973,497) (8.16 %)

AMT. SUPPORTED BY TAXES ($3,983,536) ($5,441,541 ) ($7,216,144 ) ($7,336,185) ($120,041 ) 1.66 %

86 City of Norwalk Department Summary - FINANCE DEPARTMENT

Summary by Division - Approved FY 2017-18

Management & Budgets Purchasing Office $323,570 $403,129 Office Of Director $213,985 Tax Assessor $832,860

Accounting & Treasury Tax Collector $887,520 $964,381

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Finance Director Director of Finance 1 $148,96011 $154,978 $154,978 10$158,078 $3,100 Total 1 $148,960 1 $154,978 1 $154,97810$158,078 $3,100 Tax Assessor Assistant Assessor 1 $107,40811 $109,825 $109,825 10$109,825 $0 Assessor 1 $129,80211 $132,723 $132,723 10$136,473 $3,750 Assessment Clerk 1 $53,60322 $109,618 $109,618 20$109,618 $0 Assessment Analyst 3 $202,80122 $140,117 $133,902 31$197,355 $63,453 Sr Assessment Analyst 0 $011 $77,141 $69,977 0-1$0 ($69,977) Assessment Technician I 1 $65,18711 $66,654 $66,654 10$66,654 $0 Administrative Assessment Technician 2 $112,56811 $57,550 $57,550 10$57,550 $0 Assessment Data Technician 1 $62,05711 $63,453 $63,453 10$63,453 $0 Total 10 $733,426 10 $757,081 10 $743,70210$740,928 0 ($2,774 ) Tax Collector Tax Collector 1 $121,32611 $124,056 $127,316 10$127,316 $0 Assistant Tax Collector 1 $102,91511 $105,231 $105,231 10$105,231 $0 Delinquent Tax Collector 1 $80,69311 $82,509 $84,740 10$84,740 $0 Supervisor of Data Records 1 $59,10911 $63,453 $63,453 10$63,453 $0 Tax Administrative Aide I 2 $107,34522 $109,760 $107,259 20$115,100 $7,841 Cashier/Clerk 1 $51,06111 $42,955 $45,100 10$47,351 $2,251 Sr Cashier 1 $62,05711 $63,453 $63,453 10$63,453 $0 Total 8 $584,506 8 $591,417 8 $596,55280$606,644 $10,092 Accounting & Treasury Principal Accountant 1 $113,21711 $115,764 $115,764 10$115,764 $0

City of Norwalk 87 Department Summary - FINANCE DEPARTMENT

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Comptroller 1 $146,81911 $150,122 $154,076 10$154,076 $0 Account Clerk II 3 $180,27533 $184,331 $184,331 30$184,331 $0 Accountant 0 $001 $0 $63,453 10$66,654 $3,201 Budget Analyst/Accountant 1 $87,33011 $89,295 $89,295 10$89,295 $0 Administrative Support II 1 $46,30911 $47,351 $49,709 10$57,550 $7,841 Payroll & Accounts Payable Supervisor 1 $71,84611 $73,463 $73,463 10$73,463 $0 Total 8 $645,796 8 $660,326 9 $730,09190$741,133 $11,042 Management & Budgets Director of Management & Budgets 1 $136,43411 $139,162 $126,685 10$130,612 $3,927 Budget Analyst/Internal Auditor 1 $75,44411 $80,990 $85,039 0-1$0 ($85,039) Assistant Dir. Management & Budgets 1 $110,31111 $112,793 $112,793 10$103,886 ($8,907) Executive Secretary 1 $68,43711 $69,977 $69,977 10$69,977 $0 Total 4 $390,626 4 $402,922 4 $394,4943-1$304,475 ($90,019 ) Purchasing Purchasing Agent 1 $110,31111 $106,851 $106,851 10$109,825 $2,974 Purchasing Officer 1 $85,05511 $78,047 $73,583 10$80,276 $6,693 Administrative Support I 0 $011 $42,955 $45,100 10$47,351 $2,251 Administrative Support II 1 $56,28400 $0 $0 00$0 $0 Buyer 0 $011 $54,809 $54,809 10$57,550 $2,741 Total 3 $251,650 4 $282,662 4 $280,34340$295,002 $14,659

Department Total 34$2,754,964 35 $2,849,386 36 $2,900,160 35 $2,846,260 -1 ($53,900)

88 City of Norwalk Department Summary - FINANCE DEPARTMENT

OFFICE OF DIRECTOR DESCRIPTION OF SERVICES To carry out the financial policies set by the Mayor, Board of Estimate and Taxation, and Common Council; develop long-range financial plans for the City; advise the Mayor, Board of Estimate and Taxation and Common Council on fiscal matters.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $150,257 $203,233 $154,978$158,078 $3,1002.00 % Contractual Services $57,451 $58,470 $55,591$55,907 $3160.57 % Total $207,708 $261,703 $210,569$213,985 $3,4161.62 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $207,708 $261,703 $210,569 $213,985 Employees 1 11 1 Outputs General # of bond financing transactions conducted 1 11 1 # of budget projection reports prepared 4 44 4 # of days after end of fiscal year required to close 75 75 75 75 books Dollar value of new bond financings $15.0M $17.0M $22.0M $30.0M Total City assets under management (millions)$1,188 $1,275 $1,275 $1,302 Effectiveness Variance between budgeted and actual General Fund Expenditures 99.9% 98.9% 100% 100% General Fund Revenues 102.7% 101.84% 100% 100% General # of Single Audit Findings reported by Outside 3 00 0 Auditors Cost of Financial Operations as % of total budget1.1% 1.1% 1.1% 1.1% Years Received GFOA CAFR Award 24 25 26 27 Years Received GFOA Distinguished Budget 14 15 16 17 Award

City of Norwalk 89 Department Summary - FINANCE DEPARTMENT

TAX ASSESSOR DESCRIPTION OF SERVICES Establish Fair Market Value at 70% Assessed Value on all taxable and non-taxable property and administer State exemption programs, culminating in the filing of the annual Grand List in accordance with the State statutes.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $708,492 $677,608 $756,110$753,371 ($2,739 ) (0.36 %) Contractual Services $217,106 $39,508 $1,222,571$68,531 ($1,154,040 ) (94.39 %) Supplies and Materials $3,674 $3,164 $6,100$7,510 $1,41023.11 % Fixed Charges $6,906 $902 $3,243$3,448 $2056.32 % Capital Outlay $210 $0 $0$0 $00.00 % Total $936,387 $721,182 $1,988,024$832,860 ($1,155,164 ) (58.11 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $936,387 $721,182 $1,998,024 $832,860 Employees 10 10 10 10 Outputs Administration # of boards, commissions & committees staff to1 11 1 # of elderly and disabled tax credit applications 1,350 1,425 1,229 1,550 received/entered # of FOI requests 70 65 68 67 # of hours processing personnel, requisition and 725 755 975 945 facility matters # of hours spent preparing meeting agendas 310 305 382 512 # of information requests/public inquiries 7,000 7,150 7,794 8,196 # of information sessions held 250 245 250 250 # of Personal Property Audit 25 20 6 20 # of special appropriations/BET transfers required4 33 5 # of staff training classes and workshops attended15 22 21 18 # of State forms filed 16 16 16 16 Assessment Grand List Motor Vehicles - # of vehicles 70,000 70,500 71,397 71,149 Personal Property - # of accounts 3,560 3,555 3,545 3,596 Real Estate - # of properties 29,700 29,700 29,700 29,967 Suppl. MV’s - # of vehicles 14,200 14,855 14,968 16,733 Data Collection # of building permits, other inspections completed1,905 1,942 1,845 1,642 # of personal property declarations processed3,610 3,650 3,651 3,416 # of vehicles priced, added, deleted 10,025 14,225 14,367 17,855 Adjustments # of BAA appeals completed/processed 1,225 750 540 289

90 City of Norwalk Department Summary - FINANCE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved # of motor vehicle adjustments 2,800 2,600 2,834 2,692 completed/processed # of personal property adjustments 315 305 323 294 completed/processed # of real estate adjustments completed/processed1,500 699 703 668 Total dollar value of BAA appeals 960,000,000 760,000,000 447,200,000 239,334,815 Superior Court Appeals # of Court appeals completed/processed 395 105 68 47 Total dollar value of Court appeals 910,000,000 637,000,000 452,270,000 312,598,000 Effectiveness Administration # of personal property non-filers 400 250 350 525 % of approved budget expended 99.6% 99.8% 100% 100% % of information requests/inquiries answered in a 99% 99% 99% 95% timely manner % of State forms filed within statutory deadlines100% 100% 100% 100% % of tax credit applications processed in a timely 98% 99% 100% 99% manner Data Collection % of permitted properties inspected & entered into 96% 97% 96% 75% the system/processed in a timely manner Real Estate % of C of O Prorate Certificate processed within 95% 95% 91% 70% 90 days of CO Data entry error rate 3 2% 2% 3% Quality control of 5% of inspections – field review 3 2% 2% 3% error rate Adjustments % of BAA appeals that result in property adj. 40% 40% 45% 50% % of Court appeals that result in property adj.90% 90% 92% 99%

City of Norwalk 91 Department Summary - FINANCE DEPARTMENT

TAX COLLECTOR DESCRIPTION OF SERVICES Administration of all billing and collection activity for current and delinquent real estate, vehicle and personal property taxes, sewer use chageds, interest fees and other charges and special assessments, processing and deposit of all payments; and maintenance of all records in accordance with provisions of the Connecticut General Statutes.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $616,925 $617,766 $625,463$635,595 $10,1321.62 % Contractual Services $234,763 $299,309 $244,475$323,986 $79,51132.52 % Supplies and Materials $3,346 $3,777 $4,800$4,800 $00.00 % Total $855,034 $920,852 $874,738$964,381 $89,64310.25 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs

Direct Expenditures $855,034 $920,852 $874,738 $964,381 Employees 8 88 8 Effectiveness Collections Tax collection rates 98.7% 98.9% 98.2% 98.5%

92 City of Norwalk Department Summary - FINANCE DEPARTMENT

ACCOUNTING & TREASURY DESCRIPTION OF SERVICES Maintain and supervise the general accounting function for the City and manage the recording, deposit and investment of funds; record all financial transactions of the City and prepare the City's financial reports in a timely and accepted format; provide accounting and reporting functions for special revenue grant programs and ensure that grant funds are expended in accordance with grant agreements and program objects.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $614,934 $676,252 $741,659$754,771 $13,1121.77 % Contractual Services $79,811 $75,309 $79,116$81,334 $2,2182.80 % Supplies and Materials $12,758 $13,896 $14,315$16,315 $2,00013.97 % Debt Service $0 $52 $0$0 $00.00 % Capital Outlay $4,585 $0 $0$35,100 $35,1000.00 % Total $712,088 $765,510 $835,090$887,520 $52,4306.28 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $712,088 $7,625,510 $835,090 $887,520 Employees 8 89 9 Outputs Administration # of boards, commissions & committees staff to3 33 3 Payroll # of 1099R’s prepared 1,172 1,194 1,200 1,200 # of affordable care records prepared 2,868 3,000 3,000 # of direct deposit checks 94,367 100,005 100,000 100,000 # of payroll checks (City and Board of Education)10,297 8,159 8,500 8,500 # of W2’s prepared 3,587 3,589 3,600 3,600 Accounts Payable/General Ledger # of 1099 interest prepared 26 16 20 20 # of 1099 misc. prepared 555 556 600 600 # of electronic payments (Accounts Payable)5,312 6,244 6,300 6,300 # of invoices 32,499 26,249 27,000 27,000 # of journal entries 203,452 203,860 204,000 204,000 # of vendor checks 26,054 25,367 26,000 26,000 Investment Total basis points earned 70 167 50 80 Effectiveness Administration % of approved budget expended 97.6% 99.8% 99.9% 99.9% Awarded GFOA Certificate for Excellence in 3 GFOA 5 GFOA 5 GFOA 5 GFOA Financial Reporting comments comments comments comments Payroll

City of Norwalk 93 Department Summary - FINANCE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

% of 1099’s prepared within Federal & State 100% 100% 99.9% 99.9% requirements % of direct deposit checks issued corr. and on 99.9% 99.9% 99.9% 99.9% time % of payroll checks issued correctly and on time99.9% 99.9% 99.9% 99.9% % of W2’s prepared within Federal & State 100% 100% 99.9% 99.9% requirements Accounts Payable/General Ledger % of time accounts payable is up to date 99.9% 99.9% 99.9% 99.9% % of time financial system is up to date 99.9% 99.9% 99.9% 99.9% % of vendor checks proc. within a timely manner99.9% 99.9% 99.9% 99.9% MANAGEMENT & BUDGETS DESCRIPTION OF SERVICES Prepare, execute, and evaluate the City's Operating and Capital Budgets; evaluate procedural systems of departments; conduct various types of financial program and performance audits to ensure compliance with City Code, State Statutes, and administrative policies.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $393,452 $306,432 $396,709$306,700 ($90,009 ) (22.69 %) Contractual Services $16,148 $14,423 $15,564$14,870 ($694 ) (4.46 %) Supplies and Materials $1,861 $2,114 $2,000$2,000 $00.00 % Capital Outlay $277 $0 $0$0 $00.00 % Total $411,738 $322,969 $414,273$323,570 ($90,703 ) (21.89 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $411,738 $322,969 $414,273 $323,570 Employees 4 44 3 Outputs General # of audits and special projects completed 5 74 0 # of awards applied to for financial reporting 1 11 1 # of department/agency/authority operating 48 48 48 48 budget submittals reviewed & processed Effectiveness General % of approved budget expended 99.9% 98.9% 100% 100% % of audits and projects completed on time 100% 100% 100% 100% % of transfers processed in a timely manner 100% 100% 100% 100%

94 City of Norwalk Department Summary - FINANCE DEPARTMENT

PURCHASING OFFICE DESCRIPTION OF SERVICES Provide the goods, materials, and services required by all City departments on a timely basis; to establish procurement procedures and standards and develop new sources of supply.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $288,801 $287,830 $295,980$295,052 ($928 ) (0.31 %) Contractual Services $68,450 $72,717 $94,539$102,519 $7,9808.44 % Supplies and Materials ($2,863) ($2,751 ) $4,990$4,600 ($390 ) (7.82 %) Fixed Charges $1,037 $957 $780$958 $17822.82 % Total $355,425 $358,754 $396,289$403,129 $6,8401.73 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $355,425 $358,754 $396,289 $403,129 Employees 3 34 4 Outputs Administration # of boards, commission & committee meetings 140 140 140 140 attended # of payments processed/bills paid 115 115 115 115 Purchase Orders # of Purchase Orders processed 970 970 970 970 Total Dollar Value of Purchase Orders processed45,000,000 45,000,000 45,000,000 45,000,000 Requisitions # of requisitions received 1,000 1,000 1,000 1,000 Number of days to convert a requisition into a 14 14 14 14 Purchase Orders Bids # of bids processed 150 150 150 160 # of Council runs 26 26 26 26 # of locations serviced 33 33 33 33 # of pieces of mail delivered 106,000 106,000 106,000 106,000 Bid savings 9,500,000 9,500,000 9,500,000 9,500,000 Dollar value of bids 33,750,000 33,750,000 33,750,000 33,750,000 Mail Processing 106,000 106,000 106,000 106,000 Effectiveness Administration % of approved budget expended 100% 100% 100% 100% % of meetings attended 68% 68% 68% 68% % of payments sent to accounts payable within 16 78% 78% 78% 78% days of receipt Requisitions

City of Norwalk 95 Department Summary - FINANCE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved % of requisitions over $10,0000 converted into a 79% 79% 79% 79% Purchase Order in less than 20 days. % of requisitions under $10,0000 converted into a 79% 79% 79% 79% Purchase Order in less than 20 days. Bids % of bids processed within 45 days of receipt80% 80% 80% 80% Mail Processing % of mail processed within two days of receipt94% 94% 94% 94%

96 City of Norwalk Department Summary - HEALTH & WELFARE

HEALTH & WELFARE

Health Director

Environmental Health Administration & Housing

Building Maintenance Housing Code Enforcement Sealer of Weights & Measures

Medical & Education Laboratory

Preventable Disease

Description of Service/Mission Statements: Under the direction of the Mayor, and with valuable guidance from its six-member Board of Health, the Norwalk Health Department provides a variety of services and programs to fulfill its mission: to prevent and control the spread of disease, promote a healthy environment, and protect the quality of life within its changing community. The vision of the Health Department is:“Excellence with Efficiency”. The Health Department achieved accreditation through the Public Health Accreditation Board (PHAB) in June 2014, demonstrating that it meets or exceeds national public health standards and commits to continuously improve the quality of the services it delivers.

Value Statements: • We value our role in providing opportunities for all members of our diverse community to be healthy. • We value quality and consistency by incorporating public health standards and best practices into our operations. • We value ethical behavior, accountability, and integrity. • We value high levels of customer satisfaction. • We value the development and growth of our staff. • We value collaboration and partnerships to improve community health by sharing information, resources and ideas.

Highlights For 2016- 2017:

The Health Department has continued to deliver mandated and core services in efficient ways, and has also focused on enhancing communications and information management systems. Highlights include:

• Completed 96% of state-mandated food establishment inspections, 125% of the target for housing inspections, and 100% of the salon, pool, tanning, and weights, and measures inspections. • Secured seven contracts with insurance providers for clinical services. • Led the Healthy for Life Project and implementation of strategies to increase opportunities for physical activity and healthy eating. • Applied for and received the Mayor’s Challenge Award for Creating Safe and Accessible Bike and Pedestrian Networks from the US Department of Transportation. Mayor Rilling, the Mayor’s Bike/Walk Task Force, and the Health Department were recognized for creating the City’s master bicycle plan and improving the Health Department’s successful NorWALKer program. • Performed 318 beach water tests and advised the public on the safety of swimming. • Utilized program data for decision-making and for improving operations. • Worked on enhancing environmental and clinical software systems. • Updated the Community Health Assessment with new local, quantitative data. • Convened a Health Department Branding Workgroup. • Conducted two training sessions for staff on communications.

Goals For 2017 - 2018: • Maintain core functions. • Maintain accreditation. • Track and evaluate developments in national and state public health practice and adapt to changes. • Continue to expand the staff understanding of the diverse programs and services delivered by the health department. • Develop and utilize a volunteer base. • Develop and implement a branding strategy. • Market and communicate the work of the department. • Increase customer satisfaction.

City of Norwalk 97 Department Summary - HEALTH & WELFARE

SIGNIFICANT CHANGES The Health & Welfare department approved FY 2017-18 budget has a net increase of $10,005 or 0.5% over the adjusted FY 2016-17 expense budget. This increase is driven by a $11,014 increase in Gas expenses, $4,788 in Regular Wages due to contractual step increases; and a $5,797 net decrease in miscellaneous other expenses.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $417,529 $390,185 $409,186$424,506 $15,3203.74 % Enviro Health $969,557 $903,510 $910,333$913,569 $3,2360.36 % Medical & Education Services $100,129 $99,045 $92,377$92,377 $00.00 % Laboratory $154,817 $162,747 $165,656$165,666 $100.01 % Grants $118,392 $118,763 $120,550$120,550 $00.00 % Preventable Diseases $372,863 $401,151 $388,330$379,769 ($8,561 ) (2.20 %)

Total $2,133,289 $2,075,401 $2,086,432$2,096,437 $10,0050.48 %

Budget By Major Group Personnel Services $1,607,982 $1,536,313 $1,521,768$1,521,236 ($532 ) (0.03 %) Contractual Services $306,612 $302,019 $325,269$335,806 $10,5373.24 % Supplies and Materials $167,506 $163,644 $183,723$183,723 $00.00 % Fixed Charges $1,997 $1,870 $2,027$2,027 $00.00 % Debt Service $2,410 $11,114 $0$0 $00.00 % Grants & Donations $46,782 $60,442 $53,645$53,645 $00.00 % Total $2,133,289 $2,075,401 $2,086,432$2,096,437 $10,0050.48 %

NON-TAX REVENUE

Licenses & Permits $396,036 $402,347 $400,000$408,375 $8,3752.09 % Service Charges $235,908 $241,822 $237,674$241,900 $4,2261.78 % Miscellaneous $10,800 $6,000 $0$6,000 $6,0000.00 % Total $642,744 $650,169 $637,674 $656,275 $18,6012.92 %

AMT. SUPPORTED BY TAXES $1,490,545 $1,425,232 $1,448,758$1,440,162 ($8,596 ) (0.59 %)

98 City of Norwalk Department Summary - HEALTH & WELFARE

Summary by Division - Approved FY 2017-18

Preventable Diseases Administration $379,769 $424,506 Grants $120,550 Laboratory $165,666

Medical & Education Services Enviro Health $92,377 $913,569

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Director of Health 1 $123,38111 $125,848 $125,848 10$128,365 $2,517 Administrative Support I 0 $011 $42,955 $45,100 10$47,351 $2,251 Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Receptionist Bilingual 1 $53,60300 $0 $0 00$0 $0 Total 3 $233,268 3 $226,353 3 $228,49830$233,266 $4,768 Environmental Health Dir. of Environmental Health & Housing 1 $113,21711 $115,764 $115,764 10$115,764 $0 Housing Inspector 3 $249,50433 $247,219 $251,068 30$251,068 $0 Sanitarian 4 $324,94844 $336,107 $340,156 40$340,156 $0 Sealer of Weights & Measures 1 $65,18711 $60,439 $63,453 10$66,654 $3,201 Total 9 $752,856 9 $759,529 9 $770,44190$773,642 $3,201 Preventable Diseases - Education Services Health Educator 1 $87,33011 $89,295 $89,295 10$89,295 $0 Total 1 $87,330 1 $89,295 1 $89,29510$89,295 $0 Laboratory Administrative Technician 1 $87,33011 $89,295 $89,295 10$89,295 $0 Total 1 $87,330 1 $89,295 1 $89,29510$89,295 $0 Medical Services Supervisor of Clinical Services 1 $110,31111 $112,793 $115,764 10$115,764 $0 Nurse Practitioner 1 $101,10311 $85,039 $85,039 0-1$0 ($85,039) Public Health Nurse 0 $000 $0 $0 11$73,463 $73,463 Total 2 $211,414 2 $197,832 2 $200,80320$189,227 ($11,576 ) Department Total 16$1,372,198 16 $1,362,304 16 $1,378,332 16 $1,374,725 0 ($3,607)

City of Norwalk 99 Department Summary - HEALTH & WELFARE

ADMINISTRATION DESCRIPTION OF SERVICES The goal of the Administration Division is to provide effective leadership and management support to the department in order to maximize performance and achieve department goals.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $272,463 $235,350 $248,238$253,021 $4,7831.93 % Contractual Services $137,986 $138,732 $156,045$166,582 $10,5376.75 % Supplies and Materials $4,671 $4,990 $4,903$4,903 $00.00 % Debt Service $2,410 $11,114 $0$0 $00.00 % Total $417,529 $390,185 $409,186$424,506 $15,3203.74 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input

Direct Expenditures $417,529 $390,185 $409,186 $424,506 Employees 3 33 3 Output

# of Board of Health meetings held 10 10 10 10 # of grant contracts managed 10 15 13 13 # of grant reports completed 48 51 51 51 Effectiveness

% of grant reports completed within required 92% 100% 100% 100% timeframes % of monthly expenditure reports completed100% 100% 100% 100%

100 City of Norwalk Department Summary - HEALTH & WELFARE

ENVIRONMENTAL HEALTH & HOUSING CODE ENFORCEMENT DESCRIPTION OF SERVICES The goal of the Environmental Health Division is to disseminate information and to provide a wide range of inspection services in order to insure a safe and healthy environment for residents and others who frequent the City.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $878,765 $801,923 $808,788$812,024 $3,2360.40 % Contractual Services $36,948 $35,433 $41,301$41,301 $00.00 % Supplies and Materials $7,062 $5,712 $6,599$6,599 $00.00 % Grants & Donations $46,782 $60,442 $53,645$53,645 $00.00 % Total $969,557 $903,510 $910,333$913,569 $3,2360.36 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input

Direct Expenditures $969,557 $903,510 $910,333 $913,569 Employees 9 99 9 Output # Inspections Beauty Salons 126 155 155 155 Certificate of Apartment Occupancy 538 524 524 524 Food Establishments 1,524 1,644 1,700 1,700 Massage 9 12 12 12 Public Pools 67 72 72 72 Rooming House 41 56 56 56 Septic 129 122 122 122 Tanning 6 66 6 Weights & Measures 315 215 215 215 Wells 8 16 16 16 Enforcement # of housing inspections 921 1127 1388 900 # of housing orders issued 456 379 423 400 Effectiveness

# of housing orders abated 292 293 280 290 % of comprehensive lead investigations 100% 100% 100% 100% completed for children with blood lead levels greater than fifteen micrograms per deciliter % of food establishment orders into code 100% 100% 100% 100% compliance within time frames % of foodborne outbreak investigations initiated 100% 100% 100% 100% within 48 business hours % of mandated food establishment inspections 89% 94% 95% 95% completed

City of Norwalk 101 Department Summary - HEALTH & WELFARE

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved % of mandated massage establishment 100% 100% 100% 100% inspections completed % of mandated pool inspections completed 129% 110% 100% 100% % of mandated salon inspections completed103% 109% 100% 100% % of mandated tanning establishment inspections 100% 100% 100% 100% completed

102 City of Norwalk Department Summary - HEALTH & WELFARE

MEDICAL & EDUCATION SERVICES DESCRIPTION OF SERVICES The goal of the Medical and Education Division is to coordinate and provide health promotion and early detection activities to ensure optimum health for the community. These services, previously grouped in Preventable Diseases, were put into a separate division in 2004-05.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $87,956 $92,099 $89,895$89,895 $00.00 % Contractual Services $11,167 $5,943 $1,472$1,472 $00.00 % Supplies and Materials $1,006 $1,003 $1,010$1,010 $00.00 % Total $100,129 $99,045 $92,377$92,377 $00.00 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input

Direct Expenditures $100,129 $99,045 $92,377 $92,377 Employees 1 11 1 Output # of Growing Gardens, Growing Health cohortsStarted tracking Started tracking Started tracking 1 later years later years later years

# of communications trainings held for staff 0 22 2 # of community flu clinics held and organized 2 33 3 # of Eat Well meetings 8 96 6 # of evidence-based chronic disease and/or falls Started tracking Started tracking 2 2 prevention programs later years later years # of Facebook likes 208 245 290 325 # of general outreach opportunities or programs25 15 22 25 # of Healthy for Life general meetings 6 54 4 # of Move More Toolkit meetings 5 55 5 # of NorWALKer maps distributed 5,000 5,000 6,000 8,500 # of NorWALKer meetings 5 11 10 10 # of press releases distributed 17 25 24 24 # of Twitter followers 90 196 250 300 Effectiveness

% Fit Kids students who improve nutrition scores Started tracking Started tracking Started tracking 60% by at least 10% later years later years later years % of afterschool staff overall satisfied with Fit KidsStarted tracking Started tracking Started tracking 90% later years later years later years % of communications trainings objectives metStarted tracking 100% 100% 100% later years % of community health improvement deliverables Started tracking 75% 85% 90% met later years % of participants overall satisfied with Growing Started tracking Started tracking Started tracking 95% Gardens, Growing Health later years later years later years

City of Norwalk 103 Department Summary - HEALTH & WELFARE

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Average participant rating of Healthy for Life 4.34/5 4.57/5 4.6/5 4.6/5 project meeting effectiveness LABORATORY DESCRIPTION OF SERVICES The goal of the Laboratory Division is to provide accurate and efficient laboratory testing of various biological and environmental samples and to maintain IT support for the Health Department building.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $132,810 $136,315 $136,379$136,389 $100.01 % Contractual Services $2,832 $2,982 $4,146$4,146 $00.00 % Supplies and Materials $19,175 $23,449 $25,131$25,131 $00.00 % Total $154,817 $162,747 $165,656$165,666 $100.01 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input

Direct Expenditures $154,817 $162,747 $165,656 $165,666 Employees 1 11 1 Output Environmental # of beach water tests/analyses performed 354 318 315 315 # of potable water tests 16 51010 Clinical # of GC/CT probe specimens 493 482 488 488 # of gram stain smears performed 128 116 122 122 # of HIV serology specimens processed 447 460 454 454 # of OSOM tests performed 51 56 54 54 # of syphilis serology tests performed 456 466 461 461 # of wet preps performed 52 56 54 54 Information Technology # of access points maintained for wireless internet4 47 7 # of desktop and laptop computers managed 43 43 45 45 # of servers supported 2 22 2 # of smartboards supported 1 22 2 Effectiveness

Proficiency score for clinical license 100% 100% 100% 100% Proficiency score for environmental license 100% 100% 100% 100%

104 City of Norwalk Department Summary - HEALTH & WELFARE

GRANTS DESCRIPTION OF SERVICES The mission of the Norwalk Health Department is to prevent disease, assure a healthy environment, and promote the highest quality of life within community.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $115,396 $115,692 $117,125$117,125 $00.00 % Supplies and Materials $999 $1,202 $1,398$1,398 $00.00 % Fixed Charges $1,997 $1,870 $2,027$2,027 $00.00 % Total $118,392 $118,763 $120,550$120,550 $00.00 %

City of Norwalk 105 Department Summary - HEALTH & WELFARE

PREVENTABLE DISEASES DESCRIPTION OF SERVICES The goal of the Preventable Disease Division is to decrease the incidents of disease and promote high levels of health among Norwalk residents. These services, previously grouped in Preventable Diseases, were put into a separate division in 2004-05.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $235,988 $270,625 $238,468$229,907 ($8,561 ) (3.59 %) Contractual Services $2,284 $3,238 $5,180$5,180 $00.00 % Supplies and Materials $134,591 $127,288 $144,682$144,682 $00.00 % Total $372,863 $401,151 $388,330$379,769 ($8,561 ) (2.20 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input

Direct Expenditures $372,863 $401,151 $388,330 $379,769 Employees 2 22 2 Output Sexually Transmitted Disease (STD) Clinic # of STD patients 518 562 540 540 Immunizations # of childhood immunizations administered 213 209 211 211 # of flu vaccines administered 853 907 880 880 # of travel and adult vaccines administered1,916 1,733 1,825 1825 # of travel clinic patients 1,113 1,085 1,099 1099 Tuberculosis (TB) Control # of active TB cases managed 6 34 4 # of individuals evaluated for latent TB infection24 14 19 19 # of individuals treated for latent TB infection17 712 12 # of tuberculin skin tests 79 91 85 85 Communicable Disease Control # of foodborne illness reports received and 43 53 48 48 followed-up on Effectiveness

% contact investigations conducted for active 100% 100% 100% 100% tuberculosis cases % of active tuberculosis patients completing 100% 100% 100% 100% Directly Observed Therapy (DOT) % of STD patients completing treatment for 100% 96% 100% 100% diagnosis of gonorrhea, chlamydia, and/or syphilis

106 City of Norwalk Department Summary - POLICE DEPARTMENT

POLICE DEPARTMENT

Police Chief

Administration Patrol Operations Investigative Services Professional Standards Support Services Administrative Services

Chief's Office Patrol Administration Detective Bureau Testing & Recruiting Property & Evidence Administrative Deputy Chief's Office Uniform Patrol Special Services Training Fleet Support Purchasing & Marine Patrol Youth Bureau Internal Affairs Building Maintenance Bookeeping Information Systems K-9 Unit School Resource Planning/Research/ Court Officer Extra Work Officers Accreditation Emergency Services Animal Control Payroll Identification Bureau Community Policing Community Services Data Entry Desk & Holding Facility Traffic & Safety Public Records Complaint Bureau DARE Alarm Administration

Description of Service/Mission Statements: It is the policy of the Norwalk Police Department to provide for the protection of life and property of all persons regardless of their race, creed, color, sex, national origin, religion, sexual orientation, age or disability. The constitutional rights of all people shall be the primary concern of all members of the department in the performance of their official duties. The Norwalk Police Department obtains its authority from the people and is charged with the responsibility to achieve and maintain public order through the powers granted by the legislative bodies of the Federal, State and Municipal Governments.

Highlights For 2016- 2017:

• Completed transition to PowerDMS for entire department • Expanded community outreach and youth programs including The Justice and Youth Academy at Pathways and Coffee with a Cop program • Fully staffed Records and NIBRS coding is now within prescribed guidelines • Body camera training was completed for all officers. Updated cameras purchased and camera program fully implemented • Continued De-escalation Training and 111 officers have now received the training • Firearms simulation training was provided to all officers • Fair and Impartial Policing Training completed for all officers • Below 100 Officer Safety program initiated and continuing • Firearms transition completed and new Glock weapons issued and in use

Goals For 2017 - 2018: • Complete successful re-accreditation onsite (December 2017)

• Enhance use of Police Bike Unit

• Enhance Traffic Safety and Traffic Enforcement activities.

• Enhance Walk and Talk program throughout Patrol.

• Coordinate enhanced National Night Out and host block party at Police HQ.

• Recruit a diverse applicant pool and conduct entry level exam in the late summer 2017.

City of Norwalk 107 Department Summary - POLICE DEPARTMENT

SIGNIFICANT CHANGES The Police departmental approved FY 2017-18 budget has a net increase of $396,199 or 1.9% over the adjusted FY 2016-17 expense budget. This increase is driven by the following categories of expense:

Salaries and Wages $230,451 $ 93,504 increase in Regular Wages employee turnover (lower wages) almost offset total step increases $ 62,802 increase in salary adjustments $ 30,049 increase in Overtime Wages $ 24,000 increase in Part Time Wages $ 21,551 increase in Premium Wages $ 1,455 decrease in Longevity

Other Net Increases $165,748

$ 78,443 Vehicle Maintenance Recalculated allocation costs based on Fleet Maintenance Dept. operational expenses $ 39,000 Other Professional Services- New recruit testing, three promotional tests $ 30,700 Operating Supplies- Replacement of tasers and related supplies $ 17,605 in other miscellaneous other expenses

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $501,807 $492,007 $474,000$473,833 ($167 ) (0.04 %) Patrol Operations $11,314,239 $11,400,122 $11,408,148$11,435,080 $26,9320.24 % Investigative Services $4,017,264 $4,308,211 $4,302,292$4,425,449 $123,1572.86 % Professional Standards $943,119 $1,035,259 $991,839$1,132,887 $141,04814.22 % Support Services $2,788,714 $2,694,494 $2,789,635$2,888,440 $98,8053.54 % Administrative Services $950,512 $949,307 $973,919$980,343 $6,4240.66 %

Total $20,515,655 $20,879,400 $20,939,833$21,336,032 $396,1991.89 %

Budget By Major Group Personnel Services $18,198,717 $18,509,250 $18,361,572$18,592,023 $230,4511.26 % Contractual Services $1,056,474 $1,083,206 $1,138,515$1,192,119 $53,6044.71 % Supplies and Materials $175,902 $156,628 $187,552$224,008 $36,45619.44 % Fixed Charges $642,603 $670,563 $771,474$860,782 $89,30811.58 % Grants & Donations $20,479 $25,080 $26,600$26,600 $00.00 % Capital Outlay $421,480 $434,673 $454,120$440,500 ($13,620 ) (3.00 %) Total $20,515,655 $20,879,400 $20,939,833$21,336,032 $396,1991.89 %

NON-TAX REVENUE

108 City of Norwalk Department Summary - POLICE DEPARTMENT

Intergovernmental $59,204 $114,947 $0$114,947 $114,9470.00 % Licenses & Permits $24,025 $37,685 $21,610$37,685 $16,07574.39 % Service Charges $420,974 $514,642 $574,609$580,355 $5,7461.00 % Miscellaneous $1,870 $228 $0$228 $2280.00 % Total $506,073 $667,503 $596,219 $733,215 $136,99622.98 %

AMT. SUPPORTED BY TAXES $20,009,581 $20,211,897 $20,343,614$20,602,817 $259,2031.27 %

Summary by Division - Approved FY 2017-18

Support Services Administrative Services $2,888,440 $980,343 Professional Standards Administration $1,132,887 $473,833

Investigative Services Patrol Operations $4,425,449 $11,435,080

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Chief of Police 1 $134,27111 $137,268 $137,268 10$137,268 $0 Deputy Chief 2 $243,45422 $249,732 $249,732 20$250,532 $800 Executive Secretary 1 $68,43711 $69,977 $69,977 10$69,977 $0 Total 4 $446,162 4 $456,977 4 $456,97740$457,777 $800 Patrol Operations Police Lieutenant 3 $291,91433 $303,211 $303,211 30$303,211 $0 Detective 1 $000 $0 $0 11$77,229 $77,229 Sergeant 18 $1,603,98617 $1,548,462 17 $1,550,545 15$1,373,470 -2 ($177,075) Police Officer 96 $7,205,175103 $7,538,147 104 $7,676,877 102$7,592,471 -2 ($84,406) Total 118 $9,101,075 123 $9,389,820 124 $9,530,633121$9,346,381 -3 ($184,252 ) Investigative Services Police Lieutenant 4 $394,50844 $403,348 $403,348 40$403,348 $0 Detective 16 $1,404,50517 $1,438,877 17 $1,446,229 16$1,361,392 -1 ($84,837) Sergeant 5 $448,06566 $545,186 $549,228 71$641,166 $91,938 Police Officer 17 $1,184,41717 $1,293,585 16 $1,213,591 18$1,406,039 2 $192,448 Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Total 43 $3,487,779 45 $3,738,546 44 $3,669,94646$3,869,495 2 $199,549

City of Norwalk 109 Department Summary - POLICE DEPARTMENT

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Professional Standards Police Seargeant 0 $000 $0 $0 00$0 $0 Police Lieutenant 3 $295,48133 $302,111 $302,111 2-1$201,674 ($100,437) Detective 1 $82,97000 $0 $0 00$0 $0 Sergeant 0 $011 $92,238 $93,938 21$191,575 $97,637 Police Officer 2 $150,29422 $153,658 $153,658 20$153,658 $0 Total 6 $528,745 6 $548,007 6 $549,70760$546,907 ($2,800 ) Support Services Police Lieutenant 2 $198,05422 $197,720 $201,674 20$201,674 $0 Sergeant 1 $89,13311 $91,938 $91,138 10$91,938 $800 Assistant Dog Warden 1 $65,18711 $66,654 $66,654 10$66,654 $0 Dog Warden 1 $68,43711 $69,977 $69,977 10$69,977 $0 Police Officer 5 $361,55822 $153,208 $153,208 20$153,208 $0 Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Custodian 1 $56,36011 $57,628 $57,628 10$57,628 $0 Kennel Keeper 1 $56,36011 $57,628 $57,628 10$57,628 $0 Total 13 $951,373 10 $752,303 10 $755,45710$756,257 0 $800 Administrative Services Administrative Manager 1 $97,63611 $99,833 $99,833 10$99,833 $0 Information Specialist 1 $62,05711 $63,453 $63,453 10$63,453 $0 Administrative Support I 5 $255,30555 $253,940 $256,191 50$258,549 $2,358 Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Payroll/Account Clerk 1 $56,28411 $57,550 $57,550 10$57,550 $0 Total 9 $527,566 9 $532,326 9 $534,57790$536,935 $2,358 Department Total 193$15,042,700 197 $15,417,979 197 $15,497,297 196 $15,513,752 -1 $16,455

110 City of Norwalk Department Summary - POLICE DEPARTMENT

ADMINISTRATION DESCRIPTION OF SERVICES To manage the affairs of the Police Department in an efficient, orderly and professional manner, and ensure that the department operates in accordance with Federal, State and City laws.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $489,539 $473,636 $460,357$460,067 ($290 ) (0.06 %) Contractual Services $11,599 $13,540 $12,693$12,816 $1230.97 % Supplies and Materials $669 $1,423 $950$950 $00.00 % Capital Outlay $0 $3,408 $0$0 $00.00 % Total $501,807 $492,007 $474,000$473,833 ($167 ) (0.04 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $501,807 $492,007 $474,000 $473,833 Employees 4 44 4 Outputs Administration # of boards, commissions & committees 22 24 19 21 # of general liability claims 12 12 6 4 # of grants applied for 5 75 3 # of grants received 5 75 3 # of special appropriations/BET transfers required2 24 6 # of sworn officers trained in NIMS 176 179 177 177 # of sworn staff 176 179 177 177 # of worker’s compensation claims 15 15 18 23 Total Injury hours used 3,400 3,600 2,650 5,220 Total Sick hours used 12,300 13,600 14,100 17,280 Information Systems # of computers on data network 180 180 180 180 # of high speed modems replaced 26 30 30 30 # of MDTs replaced/installed 26 20 25 19 # of servers supported 25 22 24 23 # of workstations supported 182 184 182 186 Effectiveness Administration % of approved budget expended 92.8% 100% 98% 100% % of documented yearly compliance w/ CALEA 100% 100% 100% 100% stds. % of general liability claims processed in a timely 100% 100% 100% 100% manner % of meetings attended 100% 100% 100% 100% % of positions vacant 0% 0% 1% 0% % of sworn officers trained 100% 100% 100% 100%

City of Norwalk 111 Department Summary - POLICE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Overtime as a percent of regular salary cost 19% 19% 22% 21% Information Systems % of time network is down for repairs 2% 1% 2% 2% % of time repairing workstations 40% 20% 25% 30% % of vehicles equipped with MDTs 80% 80% 80% 80% % of workstations that are fully functional 100% 100% 100% 100%

112 City of Norwalk Department Summary - POLICE DEPARTMENT

PATROL OPERATIONS DESCRIPTION OF SERVICES To coordinate and direct the operations of the field units: Uniform Patrol, Marine Patrol, K-9 Unit, Emergency Services, Community Policing, Desk & Holding Facility and Complaint Bureau, for the protection of life and property 24 hours a day, every day of the year.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $11,210,921 $11,335,129 $11,310,459$11,285,460 ($24,999 ) (0.22 %) Contractual Services $48,324 $46,882 $65,421$81,193 $15,77224.11 % Supplies and Materials $27,945 $18,111 $32,268$68,427 $36,159112.06 % Capital Outlay $27,049 $0 $0$0 $00.00 % Total $11,314,239 $11,400,122 $11,408,148$11,435,080 $26,9320.24 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $11,314,239 $11,400,122 $11,408,148 $11,435,080 Employees 124 122 123 124 Outputs Uniform Patrol # of accidents with injury 480 480 430 502 # of calls for service 70,000 68,207 69,500 57,807 # of criminal arrests 3,440 3,500 3,520 1,995 # of medical emergencies responded to 9,000 9,000 8,200 9,100 # of property damage only accidents 2,600 2,600 2,400 1,937 # of traffic citations issued 7,200 7,200 7,150 5,180 # of traffic fatalities 4 44 5 Marine Division # marine enforcement citations 123 187 170 182 # of marine assistance calls 240 342 290 270 Effectiveness Uniform Patrol Calls for service per officer 600 620 630 684 Criminal arrests or crimes per 1,000 population41.25 42.00 45.00 38.00 Response time to 911 calls within X minutes 4.0 4.0 3.5 3.5 Traffic accidents per 1,000 population 35.00 40.00 37.00 34.00 Traffic fatalities per 1,000 population .02 .02 .02 .01 Marine Division % of marine enforcement citations cleared 100% 100% 100% 100%

City of Norwalk 113 Department Summary - POLICE DEPARTMENT

INVESTIGATIVE SERVICES DESCRIPTION OF SERVICES Units here include Detective Bureau, Special Services, Youth Bureau and Identification Bureau.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $3,960,900 $4,238,370 $4,204,265$4,330,830 $126,5653.01 % Contractual Services $23,442 $25,113 $45,489$45,385 ($104 ) (0.23 %) Supplies and Materials $10,434 $16,956 $23,418$23,234 ($184 ) (0.79 %) Grants & Donations $20,000 $25,000 $25,000$25,000 $00.00 % Capital Outlay $2,489 $2,772 $4,120$1,000 ($3,120 ) (75.73 %) Total $4,017,264 $4,308,211 $4,302,292$4,425,449 $123,1572.86 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $4,017,264 $4,308,211 $4,302,292 $4,425,449 Employees 40 42 45 44 Outputs Detective Bureau # of cases closed by arrest 140 140 175 180 # of cases investigated 580 580 650 650 Special Services # of inspections for alcohol and tobacco offenses150 160 150 140 # of joint investigations with federal agencies 65 70 50 40 # of narcotics related investigations 500 525 525 500 # of prostitution related arrests 20 30 30 25 # of search/arrest warrants (narcotics) executed200 225 200 200 Youth Bureau # of education seminars 70 75 65 75 # of investigations conducted 450 450 400 475 # of juvenile arrests 460 475 180 300 Identification Bureau # of crime scenes processed inc. evidence 210 250 250 260 # of criminal arrest records processed inc. 2,600 2,700 2,500 2,500 erasures # of digital photo cases processed 950 1,100 1,200 1,250 # of evidentiary court presentations 28 30 35 40 # of fingerprints processed 1,700 1,800 1,800 1,380 # of pistol permits processed 280 300 310 503 Effectiveness Detective Bureau % of arrest warrants obtained vs. requested 98% 98% 98% 98% % of investigative cases cleared 80% 80% 80% 80% Investigative cases per police investigator 45 45 50 50

114 City of Norwalk Department Summary - POLICE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Special Services % of arrest warrants obtained vs. requested 97% 98% 99% 98% Value of narcotics seized & removed from the 900,000 900,000 1,200,000 1,400,000 street Youth Bureau % of arrest warrants obtained vs. requested 95% 96% 95% 95% Juvenile arrests as a percent of total arrests 30% 32% 13% 35% Identification Bureau % of arrest warrants obtained vs. requested 100% 100% 100% 100% % of criminal arrest records processed within a 100% 100% 100% 100% timely manner

City of Norwalk 115 Department Summary - POLICE DEPARTMENT

PROFESSIONAL STANDARDS DESCRIPTION OF SERVICES Units here include Testing and Recruiting, Training, Internal Affairs, and Planning and Research.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $818,953 $880,740 $868,640$972,205 $103,56511.92 % Contractual Services $77,098 $103,327 $67,099$104,786 $37,68756.17 % Supplies and Materials $47,068 $51,192 $56,100$55,896 ($204 ) (0.36 %) Total $943,119 $1,035,259 $991,839$1,132,887 $141,04814.22 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $943,119 $1,035,259 $991,839 $1,132,887 Employees 6 65 6 Outputs

Testing & Recruiting # of candidates processed for entry level testing100 353 No testing in FY 360 2016-17 # of minority candidates processed for entry level 30 143 No testing in FY 150 testing 2016-17 # of recruitment activities 20 27 15 30 Training # of officers re-certified 60 60 55 60 # of specialized training assignments 115 120 130 130 Internal Affairs # of investigations conducted 8 66 6 Effectiveness Testing & Recruiting % of candidates that pass entry level test45% 65% No testing in FY Testing will be 2016-17 done later in the year % of minority candidates that pass entry level test45% 60% No testing in FY Testing will be 2016-17 done later in the year Training % of officers to get specialized training 60% 60% 65% 65% assignments % of recruits that successfully complete training100% 100% 100% 100% Internal Affairs % of investigations completed in a timely manner100% 100% 100% 100%

116 City of Norwalk Department Summary - POLICE DEPARTMENT

SUPPORT SERVICES DESCRIPTION OF SERVICES This division coordinates the services that support all other department divisions. Services include the property and evidence room, fleet support, building maintenance, the Court Officer, and the administration of the Dog Pound. The Community Services division and all activities associated with it, including the DARE program, school crossing guards, media relations and the development and evaluation of programs are designed to interface with varied and diverse segments of the community.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $1,143,759 $1,016,375 $944,279$967,601 $23,3222.47 % Contractual Services $564,330 $549,321 $583,225$580,105 ($3,120 ) (0.53 %) Supplies and Materials $46,080 $29,742 $40,657$40,452 ($205 ) (0.50 %) Fixed Charges $642,603 $670,563 $771,474$860,782 $89,30811.58 % Capital Outlay $391,943 $428,493 $450,000$439,500 ($10,500 ) (2.33 %) Total $2,788,714 $2,694,494 $2,789,635$2,888,440 $98,8053.54 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $2,788,714 $2,694,494 $2,789,635 $2,888,440 Employees 13 13 10 10 Outputs General # of (at fault) accidents involving police vehicles4 54 7 # of animal complaints responded to 1,200 1,200 1,100 1,150 # of citations issued for animal violations 100 100 120 115 # of crime prevention and traffic safety 300 250 275 275 presentations # of school crossing posts staffed 28 25 27 25 # of students attending DARE presentations 1,500 1,024 1,200 1,400 Effectiveness General % of DARE students completing program 99% 95% 96% 98% % of time crossing posts fully staffed with civilians 95% 100% 100% 99% (not police OT)

City of Norwalk 117 Department Summary - POLICE DEPARTMENT

ADMINISTRATIVE SERVICES DESCRIPTION OF SERVICES To manage and administer the Department’s fiscal affairs, in the areas of payroll, purchasing, contracts, computerization and extra outside police work. Also included here are data entry, public records and the alarm administration.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $574,195 $564,550 $573,122$575,410 $2,2880.40 % Contractual Services $331,683 $345,023 $364,588$367,834 $3,2460.89 % Supplies and Materials $43,706 $39,204 $34,159$35,049 $8902.61 % Grants & Donations $479 $80 $1,600$1,600 $00.00 % Total $950,062 $948,857 $973,469$979,893 $6,4240.66 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $950,062 $948,857 $973,469 $979,893 Employees 9 99 9 Outputs General # of cash management transactions 1,187 1,210 1,300 1,380 # of extra work assignments 16,000 16,500 17,000 17,500 # of FOI requests 200 230 220 308 # of new alarm registrations 290 270 250 351 # of procurement actions 30 30 32 40 # of records entered into records management 65,000 70,000 58,000 57,900 system Total false alarm revenue 50,025 52,000 55,000 50,000 Effectiveness General % of cash management transaction sent to 100% 100% 100% 100% accounts payable within a timely manner % of FOI requests processed in a timely manner100% 100% 100% 100% % of records entered into the system in a timely 100% 100% 100% 100% manner False alarm collection rate 45% 55% 60% 45%

118 City of Norwalk Department Summary - FIRE DEPARTMENT

FIRE DEPARTMENT

Fire Chief

Administration Firefighting Prevention Fire Training Support Services Emergency Preparedness Planning Personnel & Budgets HAZMAT Unit Code Enforcement Certifications Stations & Buildings Strategic Planning Dive Team Housing Task Force Recruit Training Fleet Maintenance Pre Fire Planning Investigation Unit Training Grounds SCBA Maintenance Emergency Services Health & Safety Public Fire Eudcation Communications Unit Grants

Description of Service/Mission Statements: To save lives and protect property through the collective efforts of each and every member of the Norwalk Fire Department. The Norwalk Fire Department will apply its educational, suppression and prevention efforts towards that end. We will make a daily commitment to each member that his or her safety in this very dangerous profession is the first concern of each officer of the department. All training and emergency scene operations will have firefighter safety as a key component.

Highlights For 2016- 2017:

• Hired nine new firefighters. All nine firefighters completed recruit training at the Connecticut Fire Academy and have been assigned to shifts to fill vacancies as of December. • Appointed new Fire Marshal, Deputy Fire Marshal and two Fire Inspectors; also, made one promotion to Captain and one promotion to Lieutenant. Another Lieutenant will be promoted in June 2017 to replace a Lieutenant retiring under the DROP pension plan • Hired new Master Mechanic. In process of hiring Assistant Mechanic. • Reviewed draft of Cranbury Fire Protection study with comments and returned to Tri Data LLC for publication. • Instituted Labor-Management Safety Committee. • Renovated Station 3 (East Norwalk) with assistance from the Third Taxing District. Removed four underground fuel storage tanks at maintenance building (100 Fairfield Avenue). Hired Lothrop Associates Architects to provide plans for the renovation of the interior of Station 1 (Broad River). Gill and Gill Architects LLC provided plans for the renovation of the common bath/shower areas of Station 5 (Meadow Street) and Station 4 (Westport Avenue). • Completed city’s Active threat response plan with Norwalk PD and EMS. Completed Emergency Response guide for all City buildings and notification app and provided safety training to employees. • Issued bid for new pumper engine using specifications that were revised/updated after analysis of actual usage of two pumpers purchased in 15-16.

Goals For 2017 - 2018: • Hire an additional four new firefighters and send them to Connecticut Fire Academy.

• Fill 1-2 openings for Fire Inspectors in the Fire Marshal’s Office. Consider hiring per-diem /part time Inspectors if needed to temporarily fill openings.

• Provide company level officers (Lieutenants and Captains) with specific first line supervisor professional development days.

• Award bid to renovate interior spaces of Station 1 (Broad River). Renovate common bathroom/shower /bunkroom areas of Station 4 (Westport Avenue) and Station 5 (Meadow Street) as budget permits to make those areas more gender-neutral.

• Replace approximately 50-60 sets of self-contained breathing apparatus (SCBA) that are over ten-years-old through capital budget.

• Replace roof at 100 Fairfield Avenue through capital budget.

• Review procedures for calling for and using mutual aid to make process more efficient for Combined Dispatch and to provide for more mutual aid if needed.

• Provide training to allow EMR’s to upgrade to EMT level certification. This would allow us to provide EMT only level services such as epi-pens, etc.

City of Norwalk 119 Department Summary - FIRE DEPARTMENT

SIGNIFICANT CHANGES The Fire departmental recommended FY 2017-18 budget has a net increase of $41,385 or 0.2% over the adjusted FY 2016-17 expense budget. This increase is driven by the following categories of expense:

Salaries and Wages decrease $32,567 $ 42,510 decrease in Regular Wages total step increases offset by employee turnover $ 8,253 increase in Overtime Wages $ 1,690 increase in Longevity Wages

Other Net Increases $73,952 $ 40,075 increase in Training & Education $ 20,880 increase in Medical Exams $ 9,400 increase in supplies and materials $ 4,029 increase in charges for fuel and fleet $ 432 decrease in miscellaneous other expenses

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $415,504 $446,361 $425,045$425,075 $300.01 % Firefighting $14,249,318 $14,884,688 $14,924,230$14,927,929 $3,6990.02 % Prevention $548,856 $553,934 $683,579$655,317 ($28,262 ) (4.13 %) Fire Training $170,622 $326,455 $233,871$275,721 $41,85017.89 % Stations & Buildings $938,429 $951,157 $959,350$969,251 $9,9011.03 % Emergency Preparedness Plan $120,288 $122,860 $123,901$138,068 $14,16711.43 %

Total $16,443,017 $17,285,454 $17,349,976$17,391,361 $41,3850.24 %

Budget By Major Group Personnel Services $14,977,278 $15,618,190 $15,694,043$15,661,476 ($32,567 ) (0.21 %) Contractual Services $1,094,539 $1,314,493 $1,290,956$1,351,479 $60,5234.69 % Supplies and Materials $306,381 $285,855 $306,405$315,805 $9,4003.07 % Fixed Charges $46,702 $48,811 $44,052$48,081 $4,0299.15 % Grants & Donations $1,683 $2,245 $400$400 $00.00 % Capital Outlay $16,435 $15,861 $14,120$14,120 $00.00 % Total $16,443,017 $17,285,454 $17,349,976$17,391,361 $41,3850.24 %

NON-TAX REVENUE

120 City of Norwalk Department Summary - FIRE DEPARTMENT

Intergovernmental $84,744 $0 $40,000$40,000 $00.00 % Licenses & Permits $39,939 $40,925 $40,400$40,925 $5251.30 % Service Charges $0 $55,700 $0$0 $00.00 % Miscellaneous $2,225 $3,502 $2,120$3,502 $1,38265.19 % Total $126,908 $100,127 $82,520 $84,427 $1,9072.31 %

AMT. SUPPORTED BY TAXES $16,316,110 $17,185,328 $17,267,456$17,306,934 $39,4780.23 %

Summary by Division - Approved FY 2017-18

Fire Training Stations & Buildings $275,721 $969,251 Prevention Emergency Preparedness Plan $655,317 $138,068 Administration $425,075

Firefighting $14,927,929

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Assistant Fire Chief 1 $124,14111 $124,466 $124,466 10$124,466 $0 Fire Chief 1 $136,12311 $137,268 $137,268 10$137,268 $0 Account Clerk II 1 $59,10911 $60,439 $60,439 10$60,439 $0 Computer Specialist 1 $59,10911 $60,439 $60,439 10$60,439 $0 Total 4 $378,482 4 $382,612 4 $382,61240$382,612 $0 Firefighting Deputy Fire Chief 4 $430,72844 $439,344 $439,344 40$439,344 $0 Fire Captain 11 $1,080,49711 $1,098,167 11 $1,102,112 11$1,102,112 0 $0 Fire Lieutenant 21 $1,871,81421 $1,909,257 21 $1,909,257 21$1,909,257 0 $0 Firefighter 96 $6,899,30896 $7,092,845 96 $7,049,178 96$7,027,933 0 ($21,245) Total 132 $10,282,347 132 $10,539,613 132 $10,499,891132$10,478,646 0 ($21,245 ) Prevention Deputy Fire Marshal 1 $98,22711 $100,192 $100,192 10$100,192 $0 Fire Marshal 1 $89,81011 $109,836 $109,836 10$100,249 ($9,587) Fire Inspector 4 $356,53644 $363,668 $363,668 40$344,614 ($19,054) Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Total 7 $600,857 7 $631,246 7 $631,24670$602,605 ($28,641 )

City of Norwalk 121 Department Summary - FIRE DEPARTMENT

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Fire Training Deputy Fire Chief Training 1 $118,45211 $120,821 $120,821 10$120,821 $0 Total 1 $118,452 1 $120,821 1 $120,82110$120,821 $0 Fire Equipment Fire Mechanic 1 $98,22711 $100,192 $80,942 10$83,393 $2,451 Assistant Fire Mechanic 1 $62,14211 $63,540 $66,717 10$70,055 $3,338 Total 2 $160,369 2 $163,732 2 $147,65920$153,448 $5,789 Emergency Preparedness Planning Deputy Dir. Emergency Preparedness 1 $77,75911 $79,314 $79,314 10$80,901 $1,587 Planning Total 1 $77,759 1 $79,314 1 $79,31410$80,901 $1,587 Department Total 147$11,618,266 147 $11,917,338 147 $11,861,543 147 $11,819,033 0 ($42,510)

122 City of Norwalk Department Summary - FIRE DEPARTMENT

ADMINISTRATION DESCRIPTION OF SERVICES To create an efficient and productive Fire Department by directing the Department's operations, coordinating with other departments for emergency and routine services, and managing the department's fiscal affairs and central records system.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $381,118 $410,770 $386,687$386,737 $500.01 % Contractual Services $19,378 $22,411 $22,457$22,437 ($20 ) (0.09 %) Supplies and Materials $13,703 $13,180 $15,901$15,901 $00.00 % Grants & Donations $1,305 $0 $0$0 $00.00 % Total $415,504 $446,361 $425,045$425,075 $300.01 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $415,504 $446,361 $425,045 $425,075 Employees 4 44 4 Outputs General # of grants applied for 4 33 4 # of grants received 4 22 4 # of injury days used 799 909 850 800 # of sick days used 1,232 1,226 1,198 1,100 # of workers compensation claims 50 33 40 35 Effectiveness General Increase/Decrease in Injury Leave -4.43% +4% -6.49% -3% Increase/Decrease in Sick Leave 8.45% -1% -2.28% -3% Increase/Decrease in workers compensation -2% -2% -1% -1% claims Overtime as a percentage of total budget 28.29% 29.28% 11.98% 22%

City of Norwalk 123 Department Summary - FIRE DEPARTMENT

FIREFIGHTING DESCRIPTION OF SERVICES To coordinate and manage response units including; firefighting, EMS, marine and hazardous materials. The Firefighting division operates 24/7/365 with 132 firefighting positions operating out of five fire stations.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $13,658,637 $14,230,821 $14,230,991$14,218,739 ($12,252 ) (0.09 %) Contractual Services $493,359 $581,368 $608,219$618,770 $10,5511.73 % Supplies and Materials $81,479 $57,129 $71,500$76,900 $5,4007.55 % Grants & Donations $378 $2,245 $400$400 $00.00 % Capital Outlay $15,465 $13,125 $13,120$13,120 $00.00 % Total $14,249,318 $14,884,688 $14,924,230$14,927,929 $3,6990.02 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $14,249,318 $14,884,688 $14,924,230 $14,927,929 Employees 132 132 132 132 Outputs General # of buildings maintained 7 77 7 Total Calls for Service 6,685 6,546 6,159 6,463 Unit Responses 12,030 11,457 10,414 11,300 Fires # of other fires 126 142 104 124 # of structure fires 146 158 124 142 # of vehicle fires 30 35 46 37 Rescue/EMS # of EMS 4,070 3,908 3,583 3,854 # of extrications 10 10 32 17 # of motor vehicle accidents 456 433 373 420 # of water/ice related rescues 42 23 25 30 Other # of explosions 20 17 23 20 # of false alarms/false calls 1,125 1,075 1,113 1,104 # of good intent calls 389 406 362 386 # of hazardous conditions 452 436 368 418 # of natural disaster/weather calls 7 17 10 11 # of service calls 298 370 422 363 # of special incidents 22 20 11 18 Effectiveness General Average response time 5:07 5:01 5:00 5:00

124 City of Norwalk Department Summary - FIRE DEPARTMENT

PREVENTION DESCRIPTION OF SERVICES The prevention division includes a Fire Marshal, Deputy Fire Marshal, four Inspectors and a Secretary. The division is responsible for fire/life safety inspection of all commercial buildings and residential buildings, except for one and two family dwellings. The division also creates and delivers public safety educational programs.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $531,458 $540,017 $668,216$640,460 ($27,756 ) (4.15 %) Contractual Services $11,506 $8,844 $10,263$9,757 ($506 ) (4.93 %) Supplies and Materials $5,893 $4,192 $5,100$5,100 $00.00 % Capital Outlay $0 $880 $0$0 $00.00 % Total $548,856 $553,934 $683,579$655,317 ($28,262 ) (4.13 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $548,856 $553,934 $683,579 $655,317 Employees 7 77 7 Outputs Code Enforcement # of commercial properties in Norwalk Started tracking Started tracking 2,039 2,039 later years later years # of residential properties in Norwalk that require Started tracking Started tracking 27,025 2,500 inspection later years later years Inspections # of commercial inspections 865 865 425 425 # of multi-family dwellings requiring inspectionStarted tracking Started tracking Started tracking 2,500 later years later years later years Plan Review # of building plans reviewed 216 216 551 551 Investigation # of fires investigated 106 106 160 160 Education # of resident fire prevention programs 74 74 149 149 # of residents educated about fire prevention Started tracking Started tracking 60 60 later years later years # of school aged children educated about fire 7,000 7,000 7,000 7,200 prevention # of school fire prevention programs 130 130 91 91 Effectiveness Code Enforcement % of violations resolved/followed up on in a timely 100% 100% 100% 100% manner Inspections % of inspections performed in a timely manner100% 100% 100% 100% Plan Review

City of Norwalk 125 Department Summary - FIRE DEPARTMENT

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

% of building plans in accordance to standards 100% 100% 100% 100% and codes % of plans reviewed in a timely manner 100% 100% 100% 100% Investigation % of investigations completed in a timely manner100% 100% 100% 100%

126 City of Norwalk Department Summary - FIRE DEPARTMENT

FIRE TRAINING DESCRIPTION OF SERVICES The Training division is staffed by a Training Director and coordinates all department training for all divisions. The position is also responsible for OSHA compliance, entry and promotional testing as well as department annual employee physicals.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $123,192 $132,379 $134,311$134,326 $150.01 % Contractual Services $34,258 $185,149 $90,185$132,020 $41,83546.39 % Supplies and Materials $13,172 $8,927 $9,375$9,375 $00.00 % Total $170,622 $326,455 $233,871$275,721 $41,85017.89 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $170,622 $326,455 $233,871 $275,721 Employees 1 11 1 Outputs New Recruits # of new recruits 1-3 1-3 9 4 # of new recruits needing Firefighter I/II 1-3 1-3 9 4 certification # of training hours for new recruits 600-1,800 600-800 5,400 2,500 Continued Training # of firefighters with Paramedic certification4 44 5 # of firefighters trained on a daily basis 33 33 33 33 # of firefighters with EMT certification 52 61 64 60 # of firefighters with Firefighter I certification 126 33 132 132 # of firefighters with MRT certification 70 64 65 61 # of training hours per year 26,400 26,400 30,240 30,240 Effectiveness New Recruits % of new recruits with Firefighter I/II certification100% 100% 100% 100% Average number of training hours per new recruit820 820 820 820 Continued Training % of firefighters with EMT certification 44% 44% 50% 45% % of firefighters with Firefighter I certification100% 100% 100% 100% % of firefighters with MRT certification 53% 53% 51% 46% % of firefighters with Paramedic certification 3% 3% 3% 4% Average number of training hours per firefighter 250 250 250 250

City of Norwalk 127 Department Summary - FIRE DEPARTMENT

SUPPORT SERVICES DESCRIPTION OF SERVICES The maintenance division is responsible for maintenance of the department's apparatus fleet, motorized equipment and tools. This includes the self contained breathing apparatus.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $204,685 $222,482 $194,049$199,838 $5,7892.98 % Contractual Services $495,956 $478,598 $520,720$520,803 $830.02 % Supplies and Materials $190,116 $199,410 $199,529$199,529 $00.00 % Fixed Charges $46,702 $48,811 $44,052$48,081 $4,0299.15 % Capital Outlay $970 $1,856 $1,000$1,000 $00.00 % Total $938,429 $951,157 $959,350$969,251 $9,9011.03 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $938,429 $951,157 $959,350 $969,251 Employees 2 22 2 Outputs General # of generators maintained 5 55 5 # of trucks, cars and equipment maintained 49 53 53 53

128 City of Norwalk Department Summary - FIRE DEPARTMENT

EMERGENCY PREPAREDNESS PLANNING DESCRIPTION OF SERVICES The Office of Emergency Management provides mitigation preparedness, response and recovery programs for the City in partnership with municipal department, the Board of Education, and public and non-profit entities. The office is lead in coordinating the City's response to major emergencies.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $78,188 $81,721 $79,789$81,376 $1,5871.99 % Contractual Services $40,081 $38,123 $39,112$47,692 $8,58021.94 % Supplies and Materials $2,019 $3,016 $5,000$9,000 $4,00080.00 % Total $120,288 $122,860 $123,901$138,068 $14,16711.43 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $120,288 $122,860 $123,901 $138,068 Employees 1 11 1 Outputs General # of families assisted thru fire victims 12 15 18 18 fund/referrals for services # of people reached through education 2,500 3,000 3,025 3,175 programs/workshops # Public Education programs/workshops 14 17 18 20 Effectiveness General % change in # of people reached 25% 20% 8% 5% % change in number of programs 20% 20% 10% 10%

City of Norwalk 129 Department Summary - PLANNING & ZONNING

PLANNING & ZONNING

Planning & Zoning Director

Planning & Conservation Zoning Commission

Description of Service/Mission Statements: The Planning & Zoning Department, which also consists of Conservation staff, are responsible for regulating the use of land within the city and carrying out the vision of the city as outlined within the Plan of Conservation of Development. We perform many regulatory tasks related to public safety and upholding property values as well as the protection and preservation of the natural and built environment. This also includes the conservation and protection of wetlands and watercourses, the city’s public drinking water, natural areas, the aesthetic character of our many residential neighborhoods as well as the development of the urban core and developed environs. To accomplish these tasks we are empowered by and required to enforce State Codes and Statutes as well as the City Charter, City Code and our local Regulations. In addition to providing guidance to citizens, their contractors and their consultants, our staff provides staffing and council to all the numerous land use agencies, including the Planning Commission, Zoning Commission, Conservation Commission, Aquifer Protection Agency, Zoning Board of Appeals and Harbor Management Commission, as well as requested by other town bodies. In our planning capacity, we guide future growth and development within the city in accordance with the POCD and other planning studies the city may undertake.

Highlights For 2016- 2017:

• Reviewed and acted upon : five Zone Change requests; 15 Zoning Amendment requests; 20 Special Permit applications; 18 Site Plan Review applications; 25 Coastal Site Plan Review applications; five Subdivision applications and 58 Inland Wetland applications. • Continued to immplement the goals and policies of the Plan of Conservation and Development. • 1,400 zoning permits issued. • 263 documented inspections, investigated and acted upon, as well as many additional items inspected as drive-by visits. • 242 Violations addressed, including (Cease & Desists Orders, Notice of Violations, Inspection Requests, Citations Issued, and ‘Contact Letters’).

Goals For 2017 - 2018: • Complete the update of the Plan of Conservation and Development.

• Assess direction for future planning studies such as Transportation Master Plan, Route 1 Corridor Study and/or neighborhood master plans.

• Work with the Redevelopment Agency on the preparation of the neighborhood plans underway and formulating the proposed TOD regulations.

• Work with Public Works on a city-wide drainage manual.

• Work with the IT Department to provide significant applications online for public access.

• Continue to review and act upon applications and referrals within the required statutory time limits.

• Bring at least 50 zoning violations to resolution, either through full compliance, mediation through the fine process or to court.

• Inspect all construction sites at least three times per week.

• Evaluate staff needs verify that a full-time department administrative assistant is necessary.

• Review fee schedule and possibly raise fees to offset the cost of additional staffing.

130 City of Norwalk Department Summary - PLANNING & ZONNING

SIGNIFICANT CHANGES The Planning and Zoning's departmental approved FY 2017-18 budget has a net increase of $101,468 or 8.7 % over the adjusted FY 2016-17 expense budget. Architectural Landscaping accounted for $100,000 for work related to updating the Plan of Conservation and Development (POCD) and a $1,468 net increase in miscellaneous other accounts.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Planning & Zoning Commission $879,559 $985,466 $963,744$1,062,040 $98,29610.20 % Conservation Commission $194,114 $204,972 $205,366$208,538 $3,1721.54 %

Total $1,073,672 $1,190,437 $1,169,110$1,270,578 $101,4688.68 %

Budget By Major Group Personnel Services $1,047,212 $1,163,250 $1,072,799$1,069,722 ($3,077 ) (0.29 %) Contractual Services $18,529 $20,642 $86,724$191,442 $104,718120.75 % Supplies and Materials $5,515 $5,541 $7,700$7,700 $00.00 % Fixed Charges $2,417 $1,004 $1,887$1,714 ($173 ) (9.17 %) Total $1,073,672 $1,190,437 $1,169,110$1,270,578 $101,4688.68 %

NON-TAX REVENUE

Licenses & Permits $178,940 $154,175 $273,163$276,432 $3,2691.20 % Miscellaneous $2,492 $2,530 $2,800$2,898 $983.50 % Total $181,432 $156,705 $275,963 $279,330 $3,3671.22 %

AMT. SUPPORTED BY TAXES $892,241 $1,033,733 $893,147$991,248 $98,10110.98 %

City of Norwalk 131 Department Summary - PLANNING & ZONNING

Summary by Division - Approved FY 2017-18

Conservation Commission $208,538

Planning & Zoning Commission $1,062,040

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Planning & Zoning Director of Planning & Zoning 1 $150,68611 $134,315 $130,363 10$134,315 $3,952 Assistant Director of Planning & Zoning 1 $124,51411 $127,316 $127,316 10$127,316 $0 Deputy Zoning Inspector 1 $83,16811 $69,977 $77,141 10$73,463 ($3,678) Zoning Inspector 1 $87,33011 $89,295 $89,295 10$89,295 $0 Site Planner 1 $96,28011 $98,446 $98,446 10$98,446 $0 Sr Planner 1 $101,10311 $103,378 $103,378 10$103,378 $0 Compliance Inspector 1 $79,20811 $80,990 $80,990 10$80,990 $0 Compliance Assistant 2 $118,79022 $124,204 $127,093 20$121,003 ($6,090) Total 9 $841,079 9 $827,921 9 $834,02290$828,206 ($5,816 ) Conservation Commission Senior Environmental Officer 1 $100,27111 $102,527 $102,527 10$105,231 $2,704 Environmental Compliance Officer 1 $71,84611 $73,463 $73,463 10$73,463 $0 Total 2 $172,117 2 $175,990 2 $175,99020$178,694 $2,704 Department Total 11$1,013,196 11 $1,003,911 11 $1,010,012 11 $1,006,900 0 ($3,112)

132 City of Norwalk Department Summary - PLANNING & ZONNING

PLANNING & ZONING COMMISSION DESCRIPTION OF SERVICES This division is made up of the Planning Commission, the Zoning Commission, and the Zoning Enforcement and Zoning Board of Appeals.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $861,707 $967,680 $877,864$872,083 ($5,781 ) (0.66 %) Contractual Services $10,598 $11,811 $77,293$181,543 $104,250134.88 % Supplies and Materials $4,836 $4,971 $6,700$6,700 $00.00 % Fixed Charges $2,417 $1,004 $1,887$1,714 ($173 ) (9.17 %) Total $879,559 $985,466 $963,744$1,062,040 $98,29610.20 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $879,559 $985,466 $963,744 $1,062,040 Employees 9 99 9 Outputs Administration # of questions regarding zoning 30,000 30,000 30,000 30,000 Applications # of site plans processed 40 40 40 35 # of site plans received 40 40 40 35 # of special permits processed 20 20 20 10 # of special permits received 20 20 20 10 # of subdivisions processed 12 12 12 5 # of subdivisions received 12 12 12 5 # of variances processed 36 36 36 35 # of variances received 36 36 36 35 # of zoning applications/amendments /approved20 20 25 25 # of zoning changes processed 20 20 20 10 # of zoning permits issued without appointments1,300 1,400 1,400 1,400 Enforcement # of certificates of occupancy issued 1,100 1,200 1,200 850 # of construction sites inspected 80 100 100 1,200 # of violations prosecuted in court 150 50 50 0 # of violations received/inspected 300 300 300 425 Planning #of amendments to the Plan of Cons and Dev. 0 22 2 #of DEP/Army Corps applications comments 15 15 15 12 #of municipal improvements processed 15 15 15 15 Outreach & Education # of changes made to Inland Wetland Map 40 40 10 10

City of Norwalk 133 Department Summary - PLANNING & ZONNING

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved # of changes/updates needed on Inland Wetland 40 40 10 10 Map # of information requests 1,700+ 2,000 2,000 2,000 # of informational pamphlets and presentations 1 11 1 produced Effectiveness Administration % of meetings attended 100% 100% 100% 100 Applications % of permit applications decided within statutory 100% 100% 100% 100 timeline Enforcement % of activities assessed for permit need 100% 100% 100% 80 Outreach & Education % of required changes made to regulations 100% 100% 100% 100 % of required changes to map 100% 100% 100% 100

134 City of Norwalk Department Summary - PLANNING & ZONNING

CONSERVATION COMMISSION DESCRIPTION OF SERVICES This division is responsible for administering the Inland Wetland and Watercourse Regulations (IWWR) and the Aquifer Protection Area Regulations (APAR) which provide protection of our natural water resources and our public drinking water supplies, respectively. This division also provides guidance to the City and its residents regarding the development, acquisition, conservation, supervision and regulation of natural resources within the City.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $185,505 $195,570 $194,935$197,639 $2,7041.39 % Contractual Services $7,931 $8,831 $9,431$9,899 $4684.96 % Supplies and Materials $678 $571 $1,000$1,000 $00.00 % Total $194,114 $204,972 $205,366$208,538 $3,1721.54 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $194,114 $204,972 $205,366 $208,538 Employees 2 22 2 Outputs Application # of Aquifer Protection (APA) registration or permit 1 31 2 2 applications decided w/in 65 days # of Inland Wetland (IWW) permit applications35 52 58 45 Enforcement & Regulatory Action # of activities receiving permit-need assessment1230 1,226 1,235 1,205 # of Aquifer Protection Area regulations violations1 34 2 # of Aquifer Protection Area regulations violations 1 32 2 resolved w/in 30 days # of changes made to IWW regulations 0 10 1 # of facilities within APA registered and monitored33 33 32 32 # of Inland Wetland violations noted 12 16 15 12 # of Inland Wetland violations resolved within 30 11 15 14 12 days # of required changes to IWW regulations 0 10 1 Outreach& Education # of changes made to Inland Wetland Map 40 53 56 42 # of changes/updates needed on Inland Wetland 40 53 56 42 Map # of information requests 1550+ 1,550+ 1,550+ 1,550+ # of informational pamphlets and presentations 14 6 produced/added to website Effectiveness Administration % of meetings attended 100% 100% 100% 100% Applications

City of Norwalk 135 Department Summary - PLANNING & ZONNING

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved % of permit applications decided within statutory 100% 100% 100% 100% timeline Enforcement # of Aquifer Protection Area regulations violations 100% 86% 100% 100% resolved within three months % of activities assessed for permit need 100% 100% 100% 100% % of APA registrations filed within statutory 100% 100% 100% 98% timelines % of Inland Wetland violations resolved within 92% 91% 95% 96% three months Outreach & Education % of required changes made to regulations 100% 100% 100% 100% % of required changes to map 100% 100% 100% 100% % of target audience receiving information each 85% 90% 90% 90% year

136 City of Norwalk Department Summary - CODE ENFORCEMENT

CODE ENFORCEMENT

Description of Service/Mission Statements: The Building Department is responsible for ensuring compliance with the Connecticut State Building Code and the laws and regulations set forth by the Connecticut Department of Public Safety. It is the Building Department’s responsibility to review all applications and drawings for Building and Safety Code compliance; issue building and all related permits; conduct required inspections of building sites and buildings; issue Certificate of Occupancy after satisfactory completion of all permitted work.

The Chief Building Official is responsible for the Anti - Blight Ordinance enforcement.

Highlights For 2016- 2017:

• Successful anti-blight enforcement which now includes commercial properties.

• Purchases a new permit processing system.

• Started a more accountable electronic communication between departments for expediting COs.

Goals For 2017 - 2018: • I-pads for the inspectors, creating immediate inspection results available to the proper parties.

• Possible permit issuance online.

• The computer system will create a more efficient means of communication between departments and streamline the approval process.

City of Norwalk 137 Department Summary - CODE ENFORCEMENT

SIGNIFICANT CHANGES The Code Enforcement's departmental approved FY 2017-18 budget has a net increase of $20,294 or 2.6% over the adjusted FY 2016-17 expense budget. This increase is driven by a $37,706 increase in Part Time Wages due to additional part time building inspection wok to meet demand . This increase is offset by a $24,000 reduction in Temporary Wages which were a one time expense related to the implementation of code enforcement software and $6,588 increase in other miscellaneous accounts.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Building Inspector $724,967 $786,132 $795,787$816,081 $20,2942.55 %

Total $724,967 $786,132 $795,787$816,081 $20,2942.55 %

Budget By Major Group Personnel Services $702,978 $761,545 $768,203$785,298 $17,0952.23 % Contractual Services $9,201 $9,713 $11,758$11,758 $00.00 % Supplies and Materials $3,706 $3,572 $6,900$6,900 $00.00 % Fixed Charges $9,082 $11,301 $8,926$12,125 $3,19935.84 % Total $724,967 $786,132 $795,787$816,081 $20,2942.55 %

NON-TAX REVENUE

Licenses & Permits $3,330,880 $3,423,909 $3,920,515$4,603,999 $683,48417.43 % Total $3,330,880 $3,423,909 $3,920,515 $4,603,999 $683,48417.43 %

AMT. SUPPORTED BY TAXES ($2,605,914) ($2,637,778 ) ($3,124,728 ) ($3,787,918) ($663,190 ) 21.22 %

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Building Inspection Chief Building Official 1 $136,98611 $140,068 $140,068 10$140,068 $0 Assistant Building Official 2 $174,66022 $178,590 $178,590 20$178,590 $0 Electrical Inspector 1 $87,33011 $89,295 $89,295 10$89,295 $0 Mechanical Inspector 1 $87,33011 $89,295 $89,295 10$89,295 $0 Technical Assistant 2 $124,11422 $126,906 $126,906 20$126,906 $0 Technical Assistant 1 $53,60311 $54,809 $57,550 10$60,439 $2,889 Total 8 $664,023 8 $678,963 8 $681,70480$684,593 $2,889 Department Total 88$664,023 $678,963 8 $681,704 8 $684,593 0 $2,889

138 City of Norwalk Department Summary - CODE ENFORCEMENT

PERFORMANCE INDICATORS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $724,967$786,132 $795,787 $816,081 Employees 888 8 Outputs Administration # of CEAC meetings 2424 26 24 # of FOI requests received 6,9506,800 8,200 8,200 ISO grade 444 4 Permits & Applications # of building permits issued 2,0001,800 2,000 2,000 # of demolition permits issued 7270 100 100 # of electrical permits issued 1,6802,400 2,600 2,600 # of HVAC permits issued 1,5752,200 2,200 2,00 # of plumbing permits issued 1,1621,850 1,550 1,500 # of pre-demolition applications received 4555 60 60 # of sewer permits issued 168160 240 240 # of sign permits issued 136140 150 150 # of temporary permits issued 225225 65 80 Licenses # of sign licenses issued 4545 40 42 Inspections # of inspections 16,000.17,500 20,000 20,000 Violations # of violation notices issued 175200 400 400 Information Technology # of records maintained on system 24,00027,000 40,000 40,000 Effectiveness Administration % of approved budget expended 99.8%99.8% 100% 100% % of FOI requests processed in a timely manner100%100% 100% 100% Favorable ISO grade received AvgAverage Average Average Permits & Applications % building permits issued in a timely manner 98%98% 98% 98% % demolition permits issued in a timely manner98%98% 98% 98% % electrical permits issued in a timely manner98%98% 98% 98% % HVAC permits issued in a timely manner 98%98% 98% 98% % plumbing permits issued in a timely manner98%98% 98% 98% % pre-demolition permits issued in a timely 99%99% 99% 99% manner % sewer permits issued in a timely manner 99%99% 99% 99% % sign permits issued in a timely manner 98%98% 98% 98% % temporary permits issued in a timely manner99%99% 99% 99%

City of Norwalk 139 Department Summary - COMBINED DISPATCH

COMBINED DISPATCH

Director of Combined Dispatch

Administration Communications/911

Description of Service/Mission Statements: As the first point of contact in an emergency, the Department accepts the responsibility for the life, property and community placed in our care. We pledge to respond appropriately and aggressively to any call for aid. We will activate and coordinate the correct response and logistics in all situations that come to us. We will do this for all clients, civilian or uniformed, regardless of status. The Department will, in conjunction with sister departments, local, State and Federal agencies, determine, plan and establish the appropriate response to situations that threaten our citizens and community. The Department will maintain the appropriate liaisons, coordination and commitment in providing a response to any situation, even those that exceed the capabilities of Norwalk alone.

Highlights For 2016- 2017:

• Nexgen Upgrades to the CAD system.

• New Next Generation 911 system replaced the legacy 911 system.

• Replaced desktop at Fire Console.

• In process of moving receivers from Manresa Power plant to BMHS High School to secure the radio system as well as enhance coverage in that area of town.

• The generator at West Rocks Middle School in the process of being completed.

• Upgraded date room to accept new switches for Next Gen 911 system.Continued improvements and the general maintenance of the Combined Dispatch Center.

Goals For 2017 - 2018: • Hire personnel to replace vacancies and shore up overtime expenditures.

• Upgrade Pro-QA to CAD system and train personnel.

• Upgrade monitors for desktops.

• Add new monitors in the room to monitor calls for administrative staff.

• Create a policy manual for Combined Dispatch.Reduce overtime expenditure by 5% from the previous year.

140 City of Norwalk Department Summary - COMBINED DISPATCH

SIGNIFICANT CHANGES The Combined Dispatch's departmental approved FY 2017-18 budget has a net increase of $99,296 or 3.9% over the adjusted FY 2016-17 expense budget. This increase is driven by a $55,000 increase in Overtime Wages. Regular Wages is increasing by $17,162 due to contractual step increases and a net increase of $27,134 in miscellaneous other accounts.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $186,219 $188,210 $189,841$193,833 $3,9922.10 % Communications/911 $2,170,064 $2,339,156 $2,326,330$2,421,625 $95,2954.10 % Emergency Preparedness $410 $408 $445$454 $92.02 %

Total $2,356,694 $2,527,774 $2,516,616$2,615,912 $99,2963.95 %

Budget By Major Group Personnel Services $2,109,011 $2,261,839 $2,204,906$2,277,568 $72,6623.30 % Contractual Services $166,151 $171,431 $223,731$241,388 $17,6577.89 % Supplies and Materials $599 $5,951 $1,000$6,000 $5,000500.00 % Grants & Donations $80,787 $83,584 $86,979$90,956 $3,9774.57 % Capital Outlay $146 $4,970 $0$0 $00.00 % Total $2,356,694 $2,527,774 $2,516,616$2,615,912 $99,2963.95 %

NON-TAX REVENUE

Intergovernmental $193,736 $195,038 $186,118$195,038 $8,9204.79 % Total $193,736 $195,038 $186,118 $195,038 $8,9204.79 %

AMT. SUPPORTED BY TAXES $2,162,957 $2,332,736 $2,330,498$2,420,874 $90,3763.88 %

City of Norwalk 141 Department Summary - COMBINED DISPATCH

Summary by Division - Approved FY 2017-18

Emergency Preparedness $454 Administration $193,833

Communications/911 $2,421,625

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Police Lieutenant 1 $98,22711 $100,437 $100,437 10$100,437 $0 Total 1 $98,227 1 $100,437 1 $100,43710$100,437 $0 Communications/911 Dispatch Supervisor 6 $486,34066 $501,747 $503,978 60$503,978 $0 Public Safety Telecommunicator II 12 $820,06212 $847,333 12 $856,616 12$862,660 0 $6,044 Public Safety Telecommunicator I 6 $339,67466 $333,429 $341,555 60$352,673 $11,118 Total 24 $1,646,076 24 $1,682,509 24 $1,702,14924$1,719,311 0 $17,162 Department Total 25$1,744,303 25 $1,782,946 25 $1,802,586 25 $1,819,748 0 $17,162

142 City of Norwalk Department Summary - COMBINED DISPATCH

ADMINISTRATION FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $102,432 $103,770 $101,942$101,957 $150.01 % Contractual Services $3,000 $856 $920$920 $00.00 % Grants & Donations $80,787 $83,584 $86,979$90,956 $3,9774.57 % Total $186,219 $188,210 $189,841$193,833 $3,9922.10 %

COMMUNICATION/911 DESCRIPTION OF SERVICES As a combined Police and Fire Dispatch Unit, the objective is to provide the highest quality of command, control and information services for public safety agencies to carry out their respective agenda.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $2,006,579 $2,158,069 $2,102,964$2,175,611 $72,6473.45 % Contractual Services $162,740 $170,166 $222,366$240,014 $17,6487.94 % Supplies and Materials $599 $5,951 $1,000$6,000 $5,000500.00 % Capital Outlay $146 $4,970 $0$0 $00.00 % Total $2,170,064 $2,339,156 $2,326,330$2,421,625 $95,2954.10 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $2,170,064 $2,339,156 $2,326,330 $2,421,625 Employees 24 24 24 24 Outputs Call Center # of emergency calls received 42,000 43,000 44,000 40,000 # of non-emergency calls received (est.) 145,000 146,000 147,000 148,000 Effectiveness Call Center % of calls to center logged with appropriate times98% 99% 99% 99% % of emergency calls given to the appropriate 98% 98% 99% 97% units within one minute and 30 seconds of receipt of call % of emergency calls sent to the dispatcher within 96% 97% 98% 98% one minute % of non-emergency calls given to the dispatcher 100% 100% 100% 100% within four minutes % of non-emergency calls stacked or dispatched 100% 100% 100% 100% within six minutes

City of Norwalk 143 Department Summary - COMBINED DISPATCH

EMERGENCY PREPAREDNESS PLANNING FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $410 $408 $445$454 $92.02 % Total $410 $408 $445$454 $92.02 %

144 City of Norwalk Department Summary - PUBLIC WORKS

PUBLIC WORKS

Public Works Director

Operations Engineering Administrative Services Customer Services Water Pollution Center Control

Streets & Highways Facilities & Building Financial Management Management Fleet Services Contract Administration Wastewater Systems Solid Waste Programs Traffic Management Parking Authority Waste Water Systems Bridge Repair & Budget Management Maintenance Risk Management Permitting Community Outreach Design & Construction Professional Development Management

Description of Service/Mission Statements: The mission statement for the Department of Public Works is to provide the safest and most effective operation for the City of Norwalk by delivering the most efficient maintenance, repair, and capital improvement of city infrastructure in the best courteous, professional, and citizen-responsive manner.

Highlights For 2016- 2017:

• Focus on the maintenance and repair of critical infrastructure. • Paved 42 lane miles of roads. • Replaced or installed 9,000 feet of sidewalks. • Reviewed plans and specifications for GGP SONO Collection Mall. • Reviewed State DOT projects including the Walk Bridge. • Upgraded of the traffic signal system. • Continued our safety programs to reduce our risk management cost and strive for no accidents or injuries. • Improved efficiency by reallocating personnel in customer service areas. • Initiated Capital Projects for drainage, bridge construction. • Continued to decrease our solid waste tonnage and increase the recycling tonnage. • Started the online permitting for driveway reconstruction, allowing for more use of online interaction for all permits. • Redesigned Administration and Engineering Offices to allow better access for citizens. • Certified as Tree City USA for 12th consecutive year.

Goals For 2017 - 2018: • Continue to focus on the maintenance and repair of critical building infrastructure. • Implement a street sweeping program for the city that will allow for sweeping four nights a week. • Implement an “on call” bulk waste collection for residents. • Upgrade the software and maintenance of the traffic control system. • Implement a recycling educational program for the city residents and school system. • Continue to seek and acquire external funding for infrastructure repairs and improvements. • Continue a safety program that strives for zero accidents/incidents/injuries, meets OSHA requirements and reduces risk management costs. • Improve the efficiency and effectiveness of the city’s storm drainage system. • Continue a pavement management program intended to steadily increase the average condition and extend the useful life of streets throughout the City. • Insofar as resources allow, broaden the department’s face to the community and expand volunteerism. • Continue the traffic signal upgrade program. • Maintain certification as Tree City USA. • Continue to focus on energy use reductions by 2%. • Continue to ensure building life safety through timely inspections.

City of Norwalk 145 Department Summary - PUBLIC WORKS

SIGNIFICANT CHANGES The Public Works' departmental approved FY 2017-18 budget has a net increase of $376,133 or 2.2% over the adjusted FY 2016-17 expense budget. This increase is driven by the following categories of expense:

Salaries and Wages $103,663 increase $ 98,780 increase in Regular Wages due to reorganization and step increases $ 5,950 increases in Premium Wages $ 1,067 decrease in Longevity

Other net $272,470 increase

$100,000 increase in Other Contractual Services for expenses related to the Walk Bridge project $ 78,750 increase in Other Contractual Services for Transfer Station operations contract $ 49,515 increase in Electricity costs based on consumption $ 32,419 increase in Other Contractual Services for the curbside recycling contract $31,471 increase in Other Contractual Services for the solid waste disposal contract $19,685 decrease in miscellaneous other accounts

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $1,258,277 $1,224,838 $1,031,182$997,012 ($34,170 ) (3.31 %) Operations $11,912,196 $11,545,435 $11,809,113$12,025,944 $216,8311.84 % Engineering $3,856,578 $3,792,345 $4,131,523$4,330,535 $199,0124.82 % Customer Service Center $188,711 $188,911 $184,419$178,879 ($5,540 ) (3.00 %)

Total $17,215,763 $16,751,529 $17,156,237$17,532,370 $376,1332.19 %

Budget By Major Group Personnel Services $6,750,304 $6,301,092 $6,729,093$6,832,756 $103,6631.54 % Contractual Services $7,780,798 $8,041,361 $8,189,462$8,511,688 $322,2263.93 % Supplies and Materials $853,884 $687,340 $774,505$809,505 $35,0004.52 % Fixed Charges $1,179,380 $1,035,228 $994,736$947,795 ($46,941 ) (4.72 %) Debt Service $45,460 $72,523 $35,000$35,000 $00.00 % Grants & Donations $600,141 $613,986 $433,441$395,626 ($37,815 ) (8.72 %) Capital Outlay $5,796 $0 $0$0 $00.00 % Total $17,215,763 $16,751,529 $17,156,237$17,532,370 $376,1332.19 %

NON-TAX REVENUE

146 City of Norwalk Department Summary - PUBLIC WORKS

Intergovernmental $1,266,593 $1,294,221 $1,294,221$894,294 ($399,927 ) (30.90 %) Licenses & Permits $148,625 $173,641 $180,376$222,080 $41,70423.12 % Service Charges $622,621 $686,787 $659,836$689,283 $29,4474.46 % Miscellaneous $535,656 $650,295 $849,632$1,045,395 $195,76323.04 % Total $2,573,495 $2,804,944 $2,984,065 $2,851,052 ($133,013) (4.46 %)

AMT. SUPPORTED BY TAXES $14,642,268 $13,946,586 $14,172,172$14,681,318 $509,1463.59 %

Summary by Division - Approved FY 2017-18

Engineering Customer Service Center $4,330,535 $178,879 Administration $997,012

Operations $12,025,944

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Director of Public Works 1 $139,96511 $132,576 $132,576 10$134,786 $2,210 Administrative Services Manager 1 $113,21711 $115,764 $115,764 10$115,764 $0 Public Works Administrative Assistant 1 $65,18711 $66,654 $66,654 10$66,654 $0 Records Data Entry Clerk 1 $59,18611 $60,518 $60,518 10$60,518 $0 Executive Secretary 1 $68,43711 $69,977 $69,977 10$69,977 $0 Total 5 $445,992 5 $445,489 5 $445,48950$447,699 $2,210 Operations Superintendent of Operations 0 $001 $0 $114,264 10$117,264 $3,000 Highway Superintendent 1 $98,69610 $103,886 $0 00$0 $0 Waste Programs Manager 1 $80,69311 $82,509 $82,509 10$82,509 $0 Signal System Technician 1 $66,37811 $67,776 $67,776 10$71,165 $3,389 Traffic Signal Mechanic 1 $79,31911 $81,104 $81,104 10$81,104 $0 Operations Manager 1 $129,80210 $118,511 $0 00$0 $0 Supervisor-Traffic Maintenance 1 $71,96411 $73,583 $75,848 10$78,047 $2,199 Maintainer II (Truck Driver) 20 $1,132,46020 $1,157,113 20 $1,176,979 19$1,110,530 -1 ($66,449) Roads Supervisor 3 $235,53233 $243,067 $245,296 30$251,985 $6,689

City of Norwalk 147 Department Summary - PUBLIC WORKS

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Maintainer III (Equipment Operator) 13 $832,70213 $854,613 13 $855,493 14$934,038 1 $78,545 Mason I 3 $226,61133 $231,711 $231,711 30$231,711 $0 Weighmaster 3 $212,39133 $220,674 $220,674 30$220,674 $0 Maintainer I (Laborer) 14 $705,40314 $701,446 14 $724,467 13$671,583 -1 ($52,884) Total 62 $3,871,951 62 $3,935,993 61 $3,876,12160$3,850,610 -1 ($25,511 ) Engineering Assistant Director of Transportation 0 $001 $0 $132,723 10$132,723 $0 Building & Facilities Manager 1 $121,32611 $124,056 $124,056 10$124,056 $0 Traffic Engineer 1 $88,75611 $90,753 $93,207 10$93,207 $0 Principal Civil Engineer 1 $136,98611 $136,473 $136,473 10$136,473 $0 Assistant Principal Engineer 1 $121,32610 $124,056 $0 00$0 $0 Senior Civil Engineer 2 $226,43423 $216,681 $317,591 30$323,532 $5,941 Traffic Analyst 1 $79,31911 $81,104 $81,104 10$81,104 $0 Junior Engineer 5 $321,42655 $387,956 $387,956 50$376,746 ($11,210) Assistant Civil Engineer 2 $187,10622 $181,006 $183,960 20$181,506 ($2,454) Permit Engineer 0 $011 $80,942 $80,942 10$83,393 $2,451 Engineering Aide III 1 $79,31911 $81,104 $81,104 10$81,104 $0 Permit Inspector 1 $79,31911 $81,104 $81,104 10$81,104 $0 Custodian 1 $53,60311 $54,809 $54,809 10$54,809 $0 Total 17 $1,494,920 18 $1,640,044 19 $1,755,02919$1,749,757 0 ($5,272 ) Customer Service Customer Service Representative 2 $107,20622 $99,909 $102,160 20$97,060 ($5,100) Customer Service Manager 1 $79,31911 $81,104 $81,104 10$81,104 $0 Total 3 $186,525 3 $181,013 3 $183,264 30$178,164 ($5,100)

Department Total 87$5,999,388 88 $6,202,539 88 $6,259,903 87 $6,226,230 -1 ($33,673)

148 City of Norwalk Department Summary - PUBLIC WORKS

ADMINISTRATION DESCRIPTION OF SERVICES The goal of the Administration Division is to provide effective leadership and management support to the department and provide development, construction, operations and maintenance of specified city properties in a safe and cost effective manner based on an approved and acceptable level of service for the maximization of resource performance and the achievement of department outcomes.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $534,337 $482,775 $468,884$471,129 $2,2450.48 % Contractual Services $97,012 $100,079 $99,857$101,257 $1,4001.40 % Supplies and Materials $26,666 $27,998 $29,000$29,000 $00.00 % Grants & Donations $600,141 $613,986 $433,441$395,626 ($37,815 ) (8.72 %) Capital Outlay $120 $0 $0$0 $00.00 % Total $1,258,277 $1,224,838 $1,031,182$997,012 ($34,170 ) (3.31 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input Direct expenditures $1,258,277 $1,224,838 $1,031,182 $997,012 Employees5 5 5 Outputs Area managed (square miles) 36.3 36.3 36.3 36.3 Major service contracts managed 6 65 5 Number of budgets managed 8 86 6 Number of committees, authorities staff to 6 61414 Number of employees managed103 103 Population serviced 87,000 87,000 87,000 87,000 Effectiveness % of approved operating budgets expended99.6% 96.7% 100% 100% % of contracts that meet performance goals100% 100% 100% 100%

City of Norwalk 149 Department Summary - PUBLIC WORKS

OPERATIONS DESCRIPTION OF SERVICES The goal is to provide street maintenance and repair services to the citizens of Norwalk and the general public so that people and goods can move freely and safely throughout the city. Included in operations are the following activities: Solid Waste regulation; collection and disposal; the City’s contribution to the Water Pollution Control Authority; the cost of services provided for the Board of Education; and Centralized Fleet Services.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $4,391,445 $4,033,569 $4,234,056$4,261,604 $27,5480.65 % Contractual Services $5,607,173 $5,904,310 $5,931,827$6,133,051 $201,2243.39 % Supplies and Materials $732,163 $572,329 $648,494$683,494 $35,0005.40 % Fixed Charges $1,179,380 $1,035,228 $994,736$947,795 ($46,941 ) (4.72 %) Capital Outlay $2,036 $0 $0$0 $00.00 % Total $11,912,196 $11,545,435 $11,809,113$12,025,944 $216,8311.84 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input Direct expenditures $11,912,196 $11,545,435 $11,809,113 $12,025,944 Employees 62 62 61 61 Outputs Collection system operated, maintained (miles)182 182 182 182 Number of lane miles maintained 625 625 625 900 Pumping stations operated, maintained 25 25 25 25 Solid waste services, facilities operated 5 55 5 Effectiveness % efficiency maintaining public right-of-way 98% 98% 98% 100% % of collection system fully operational 100% 100% 100% 100% % of contracts that meet performance goals 100% 100% 100% 98% % of service requests adequately concluded100% 100% 100% 100% % pumping station fully operational 100% 100% 100% 100% % solid waste services effectively delivered 100% 100% 100% 100%

150 City of Norwalk Department Summary - PUBLIC WORKS

ENGINEERING DESCRIPTION OF SERVICES The goal is to provide capital planning, survey, design and inspection services for the residents of Norwalk and the public to ensure the necessary infrastructure for safe travel, a healthy environment, and an acceptable quality of life. Also included in this division is building management, which oversees the operation and maintenance of most City buildings with the exception of City schools. Fiscal year 2004-05 was the first year that building management services are budgeted for in the Department of Public Works, prior to this these services were accounted for in a separate department. To see the history of this division, please see the Building Management section.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $1,635,810 $1,595,836 $1,841,734$1,921,144 $79,4104.31 % Contractual Services $2,076,614 $2,036,971 $2,157,778$2,277,380 $119,6025.54 % Supplies and Materials $95,055 $87,014 $97,011$97,011 $00.00 % Debt Service $45,460 $72,523 $35,000$35,000 $00.00 % Capital Outlay $3,640 $0 $0$0 $00.00 % Total $3,856,578 $3,792,345 $4,131,523$4,330,535 $199,0124.82 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input Direct expenditures $3,856,578 $3,792,345 $4,131,523 $4,330,535 Employees 17 18 19 18 Outputs Average annual number of grants pursued 10 10 10 10 Average annual number of permits issued 900 900 900 900 Average number external projects coordinated28 28 28 28 Average number of projects under management86 86 86 86 Effectiveness % grant reimbursements received 100% 100% 100% 100% % of contracts that meet performance goals100% 100% 100% 100% % of permits issued within proscribed time 80% 80% 100% 100% % of public data, map requests satisfied 100% 100% 100% 100% % of service requests adequately concluded100% 100% 100% 100% % projects completed within budget 100% 100% 100% 100%

City of Norwalk 151 Department Summary - PUBLIC WORKS

CUSTOMER SERVICE CENTER DESCRIPTION OF SERVICES To provide superior service to residents and the public by ensuring that all contacts are handled competently, courteously and efficiently. The Center will receive, record and track all service requests and complaints and forward service requests and complaints to the appropriate department for action. It will also follow through on all service requests that have not been resolved and respond to requests for general information on services.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $188,711 $188,911 $184,419$178,879 ($5,540 ) (3.00 %) Total $188,711 $188,911 $184,419$178,879 ($5,540 ) (3.00 %)

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Input Direct expenditures $188,711 $188,911 $184,419 $178,879 Employees 3 33 3 Outputs Average annual contacts 15,000 15,000 15,000 15,000 Average annual number of letters/notices issued250 250 250 250 Average annual number of mailed schedules1,200 1,200 1,200 1,200 Average annual service requests 13,000 13,000 13,000 13,000 Population serviced 86,000 86,000 87,000 87,000 Effectiveness % accuracy in information relayed 100% 100% 100% 100% % letters/notices/schedules issued timely 100% 100% 100% 100% % of calls handled efficiently and courteously100% 100% 100% 100%

152 City of Norwalk Department Summary - BOARD OF EDUCATION

BOARD OF EDUCATION

Public Schools Special Non-Public Education Education

Description of Service/Mission Statements: At Norwalk Public Schools, our mission is to create a student-focused culture that motivates, challenges and supports each individual student to his or her highest levels of achievement. Over 1,000 dedicated professionals work closely with more than 11,000 students in 20 schools.

The Norwalk Public Schools district is made up of 12 elementary schools, four middle schools, two high schools, one alternative high school program and one inclusive pre-school program. Norwalk offers two magnet schools at the elementary level, Columbus Magnet School and Jefferson Science Magnet School, which was named a 2014 National Blue Ribbon School for its work in closing the achievement gap. Norwalk also offers the Mano-a-Mano magnet program at Silverrmine Elementary School, a dual language immersion program that evolve into a full magnet school. Norwalk is also home to the Center for Global Studies, an inter-district high school magnet program housed at Brien McMahon High School, as well as Norwalk Early College Academy, the State’s first early college, P-TECH model program in partnership with IBM, Norwalk Community College and the State of Connecticut. In September, 2016, the state-of-the art- Norwalk Early Childhood Center opened its doors to serve preschool families of both typical and special needs children.

Our district’s rich diversity is a key part of our strength. Norwalk students come from a variety of backgrounds, with more than 38% of students speaking a second language at home. The Norwalk Public School system delivers a learning experience that is rich in cultural diversity, as well as one that is reflective of the global society in which our graduates will work and live. Our vision is that Norwalk public Schools will be the most successful city school system in Connecticut. Norwalk Public Schools provides comprehensive special education and bilingual education programs, full day Kindergarten, and expanded Pre-K opportunities. Before and after-school programs are available throughout the city for both elementary and secondary students. Students can also take advantage of a full array of interscholastic athletics and extra-curricular activities that cover a full range of interests, from computers to chess to community service. Programs like the Center for Youth Leadership, and the Norwalk High School and Brien McMahon Marching Bands, have received national recognition.

As of October 1, 2016, total enrollment in Norwalk Public Schools was 11,393 students.

2015-2016 Highlights

The 2015-2016 school year at Norwalk Public Schools was marked by a continued focus on performance for our students and schools, as well as new programs and changes designed to prepare students for college and career. An overview of progress at Norwalk Public Schools this year included the following accomplishments: •A strong, experienced senior management team is now in place with the hiring of Dr. Steven Adamowski as Superintendent of Schools, and with the addition this year of Dr. Michael Conner as Chief Academic Officer, Frank Costanzo as Chief Operating Officer, Tom Hamilton as Chief Financial Officer, and Cherese Chery as Chief Human Resources Officer. •The Board of Education adopted of a three-year Strategic Operating Plan to guide the direction of Norwalk Public Schools through the 2018-19 school year. The plan includes a variety of performance measures which will be used to monitor progress over the next three years. •As part of the Strategic Operating Plan, the Board of Education adopted a new “Theory of Action” to drive fundamental change. Known as Managed Performance Empowerment, MPE provides autonomy to schools with improved performance and closely manages those that do not meet expected benchmarks for student achievement. •Following the presentation of the 2015 CREC Special Education Review, work began on the priority action items necessary to improve education of students with special learning needs. The role of Chief of Specialized Learning and Student Services was created as a new, senior management position that reports to the Superintendent. •The Board of Education and City of Norwalk worked together to approve a three-year Special Education Development City of Norwalk 153 Department Summary - BOARD OF EDUCATION

Fund, which will be used to establish programs and services within the district for Norwalk students with special needs. •The Board of Education approved a new policy that established School Governance Councils at all schools. School Governance Councils will be the primary, local school decision-making body of a school, with members that include parents and guardians, teachers, community leaders, the school principal, and at the high school level, students. •A comprehensive Facilities Utilization Study has moved from the study phase to the implementation phase, with an extremely detailed plan now under review and $2.5 million in capital funding designated to start work in 2016-17. •To increase academic achievement and close the achievement gap, the District convened a Middle Grades Design and Improvement Committee with the goal of identifying one or more element to roll out at each school in 2016-17. •To close the Achievement Gap, Norwalk Public Schools redirected grant funding to support implementing of Tier Ii and Tier II interventions, which includes increasing math educational time from 60 to 90 minutes per day in the elementary and middle school. •For the first time, Norwalk Public Schools has school calendars confirmed for two school years at a time. With the Board of Education approving calendars for the upcoming school year and the one that follows, families and community organizations now have a head start on planning for the following school year. •In 2015-16, work continued on the new Norwalk Early Childhood Center, which opened in the fall of 2016 to serve both special needs and typical PreK students in a newly renovated facility on Allen Road. •The “After the Bell” after-school program continued to serve children in South Norwalk on site at the South Norwalk Community Center. •Following a request from Columbus Magnet School parents, staff and administrators plan to move forward to transition of the school into a K-8 program. •As part of our plan to create more choices that meet diverse student needs and interests, Silvermine Elementary School began the transition into a full dual language immersion school. •The development of an International Baccalaureate program at Brien McMahon High School continued to move forward on schedule. •The district completed year two of Norwalk Early College Academy, a collaboration between NPS, NCC, the state of Connecticut and the IBM, with NECA students taking classes for college credit at NCC. •Throughout the year, planning was underway for the transition to block scheduling at both high schools for 2016-17 school year. •Norwalk Pathways Academy, formerly Briggs High School, was re-directed as a high school program designed to provide over-age, under-credited students with a path to graduation. •The NEASC accreditation process was completed at Brien McMahon High School, after NEASC accreditation was secured at Norwalk High School in the previous year. •A partnership with Norwalk Community College continued at BMHS, giving high school students hands on exposure to career opportunities in health care. •The expansion of summer school programs in the city continued, with more than 700 students served in summer 2016 through a variety of programs. •With the support of the Dalio Foundation, NPS rolled out the second year of the Fund for Teachers program, which offers Norwalk teachers the opportunity to design their own summer professional learning opportunities •As part of a commitment to cultivating emerging leaders and developing our leadership pipeline, school administrators and teachers were selected to participate for the first time in the RELAY and New Leaders programs. With the help of such programs, Norwalk Public Schools will move towards filling the majority of staff and District leadership positions from within.

154 City of Norwalk Department Summary - BOARD OF EDUCATION

SIGNIFICANT CHANGES The Board of Education's approved FY 2017-18 budget has a net increase of $7,934,275 or 4.5% over the approved FY 2016-17 expense budget. This increase is the largest year over year percentage increase in nine years for the Board of Education’s operating budget and represents the city’s investment in the improvement of its Board of Education’s delivery of educational services.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Education $167,370,021 $171,871,105 $176,150,073$184,084,348 $7,934,2754.50 %

Total $167,370,021 $171,871,105 $176,150,073$184,084,348 $7,934,2754.50 %

Budget By Major Group Personnel Services $103,388,030 $108,628,874 $112,440,768$116,642,702 $4,201,9343.74 % Fixed Charges $33,560,525 $30,169,313 $28,443,765$29,683,806 $1,240,0414.36 % Contractual Services $22,945,065 $26,104,440 $27,750,290$29,492,648 $1,742,3586.28 % Supplies and Materials $6,978,530 $6,014,688 $6,379,626$6,819,735 $440,1096.90 % Capital Outlay $406,108 $842,296 $970,900$1,247,263 $276,36328.46 % Grants & Donations $91,762 $111,493 $164,724$198,194 $33,47020.32 % Total $167,370,021 $171,871,105 $176,150,073$184,084,348 $7,934,2754.50 %

NON-TAX REVENUE

Intergovernmental $10,188,820 $10,427,576 $10,159,849$10,095,656 ($64,193 ) (0.63 %) Service Charges $14,900 $0 $12,363$12,487 $1241.00 % Others $615 $0 $0$0 $00.00 % Total $10,204,335 $10,427,576 $10,172,212 $10,108,143 ($64,069) (0.63 %)

AMT. SUPPORTED BY TAXES $157,165,686 $161,443,529 $165,977,861$173,976,205 $7,998,3444.82 %

City of Norwalk 155 Department Summary - BOARD OF EDUCATION

FUND SUMMARY

2014-15 2015-16 2016-17 2017-18 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17 ======EDUCATION OBJECT CODES 100 DEGREE LEVEL CHANGES$ - $ - $ 100,000 100,000$ - 101 LONG TERM SUBSTITUTES$ 670,086 $ 1,048,727 $ 715,410 410,000$ (305,410) 102 PROFESSIONAL DEVELOPMENT$ 43,113 $ 940 $ 92,857 73,337$ (19,520) 111 SUPERINTENDENT$ 238,649 $ 251,489 $ 250,000 240,875$ (9,125) 112 CENTRAL ADMIN SUP TEAM$ 1,042,496 $ 1,008,549 $ 1,247,305 1,175,080$ (72,225) 113 PRINCIPALS$ 4,860,091 $ 5,096,546 $ 5,676,042 5,512,099$ (163,943) 114 SUPERVISORS$ 539,740 $ 445,689 $ 557,737 704,955$ 147,218 115 ASSISTANT SUPERVISORS$ 688,335 $ 660,501 $ 688,839 693,046$ 4,207 117 TEACHERS (NON-RATIO)$ 65,438,096 $ 69,513,739 $ 71,598,252 74,722,685$ 3,124,433 118 SUBSTITUTES$ 1,215,860 $ 1,284,126 $ 960,720 818,880$ (141,840) 119 OTHER CERTIFIED$ 6,980,032 $ 7,439,188 $ 7,613,164 7,961,760$ 348,596 121 SECRETARY$ 2,691,532 $ 2,718,076 $ 2,720,435 2,750,048$ 29,613 122 AIDE$ 6,731,205 $ 6,969,416 $ 7,665,658 9,057,445$ 1,391,787 123 CLERKS$ 1,456,263 $ 1,498,625 $ 1,598,422 1,588,545$ (9,877) 124 CUSTODIANS$ 4,352,565 $ 3,901,145 $ 3,899,791 3,725,628$ (174,163) 125 MAINTENANCE$ 566,664 $ 572,740 $ 574,221 521,688$ (52,533) 126 NON-AFFILIATED$ 1,590,305 $ 1,825,401 $ 2,208,727 2,791,429$ 582,702 127 OTHER NON-CERTIFIED$ 389,874 $ 403,081 $ 189,722 886,995$ 697,273 128 SUBSTITUTES (NON-CERTIFIED)$ 380,277 $ 457,808 $ 330,000 275,000$ (55,000) 130 OVERTIME SALARIES$ 615,535 $ 449,072 $ 424,985 461,805$ 36,820 131 CERTIFIED OVERTIME$ 30,942 $ 42,041 $ 31,000 31,000$ - 133 SALARIES-WORKSHOPS$ 32,048 $ 19,678 $ 38,681 54,814$ 16,133 134 SALARIES-EXTRA$ 592,274 $ 745,808 $ 703,915 714,034$ 10,119 135 SECURITY$ 100,314 $ 108,328 $ 96,000 98,500$ 2,500 137 CERTIFIED HOURLY$ 622,681 $ 682,764 $ 635,240 724,830$ 89,590 138 NON-CERTIFIED HOURLY$ 11,656 $ 19,109 $ 17,500 17,500$ - 139 EXTRA - CURRICULAR$ 125,121 $ 122,008 $ 125,000 119,300$ (5,700) 143 NURSES$ 1,271,129 $ 1,301,683 $ 1,430,948 1,445,108$ 14,160 145 PHYSICAL THERAPIST$ 42,178 $ 42,598 $ 43,889 44,936$ 1,047 150 COMMON CORE IMPLEMENTATION$ 68,970 $ - $ 206,308 -1,078,620$ (1,284,928) 212 FRINGE BENEFITS$ 28,818,915 $ 24,395,465 $ 23,265,783 24,060,796$ 795,013 230 RETIREMENT BENEFITS$ 1,371,125 $ 2,129,415 $ 1,520,000 1,814,671$ 294,671 235 LONGEVITY$ 274,852 $ 288,056 $ 250,000 293,525$ 43,525 240 SOCIAL SECURITY$ 3,034,628 $ 3,266,302 $ 3,306,982 3,384,814$ 77,832 250 UNEMPLOYMENT$ 60,505 $ 90,076 $ 100,000 125,000$ 25,000 300 PURCHASED PROF AND TECH$ 134,077 $ 165,972 $ 236,699 245,599$ 8,900 301 ATTENDANCE AT MEETINGS$ 35,249 $ 43,074 $ 79,133 60,810$ (18,323) 311 RECRUITMENT$ 4,500 $ 1,000 $ 4,500 119,500$ 115,000 312 IN SERVICE$ 6,980 $ 8,766 $ - 850$ 850 322 INSTRUCTIONAL PROGRAM IMP.$ 840 $ 440 $ 850 90,000$ 89,150 324 FIELD TRIPS$ - $ - $ - 2,635 329 MEDICAID REIMBURSEMENT CREDIT$ (1,594,000) $ (2,031,381) $ (1,200,000) -600,000$ 600,000 330 OTHER PROF TECH$ 4,909,165 $ 7,470,735 $ 6,641,015 7,032,735$ 391,720 331 SPECIAL ED LEGAL FEES$ 410,884 $ 465,081 $ 495,000 483,000$ (12,000) 400 PURCHASED PROPERTY SERVI$ - $ 4,335 $ 4,000 4,000$ - 410 UTILITY SERV$ 197,091 $ 220,402 $ 206,000 210,680$ 4,680 412 BOILER REPAIRS$ 78,905 $ 164,588 $ 103,000 175,000$ 72,000 414 BURNER SERVICE$ - $ - $ 25,000 25,000$ - 415 OTHER REPAIRS$ 23,126 $ 5,602 $ 11,000 $ 11,000 $ - 416 PNEUMATIC CONTROLS$ 52,562 $ 14,084 $ 57,000 $ 25,000 $ (32,000) 417 CLOCKS & INTERCOMS$ 6,896 $ 9,114 $ 10,000 $ 10,000 $ - 420 CLEANING SERVICES$ 38,868 $ 27,515 $ 27,810 $ 27,810 $ - 421 DISPOSAL SERVICES$ 120,144 $ 117,475 $ 126,000 $ 126,000 $ -

156 City of Norwalk Department Summary - BOARD OF EDUCATION

2014-15 2015-16 2016-17 2017-18 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17

425 GLASS$ 10,565 $ 9,152 $ 10,565 $ 10,565 $ - 430 REPAIRS AND MAINT SERV$ 1,145,758 $ 1,264,628 $ 1,203,359 $ 1,333,082 $ 129,723 431 ELEVATOR SERVICE$ 29,824 $ 39,216 $ 31,000 $ 45,000 $ 14,000 432 ELECTRIC SERVICE$ 8,495 $ 5,199 $ 20,500 $ 20,500 $ - 433 ELECTRIC MOTORS$ 10,336 $ 9,993 $ 15,500 $ 15,500 $ - 434 FOLDING PARTITIONS$ 8,718 $ 9,338 $ 10,300 $ 10,300 $ - 440 RENTALS$ 168,738 $ 69,870 $ 142,000 $ 45,000 $ (97,000) 441 RENTAL OF LAND AND$ 20,995 $ 22,744 $ 24,000 $ 29,000 $ 5,000 450 CONSTRUCTION SERVICES$ 1,044,208 $ 242,899 $ 125,000 $ 125,000 $ - 490 SECURITY SERVICES$ 77,455 $ 24,452 $ 75,000 $ 50,000 $ (25,000) 492 LIFE SAFETY SYSTEMS$ 87,327 $ 89,321 $ 100,500 $ 105,525 $ 5,025 494 PURCHASED SERVICE SWIMMING POOL$ (293) $ (186) $ - $ - $ - 500 OTHER PURCHASED$ 934,701 $ 1,610,600 $ 2,495,321 $ 2,997,707 $ 502,386 510 STUDENT TRANS SERV$ 6,899,299 $ 7,962,597 $ 8,016,069 $ 7,748,644 $ (267,425) 511 STUDENT TRANS$ 263,188 $ 245,732 $ 304,620 $ 357,121 $ 52,501 514 STUDENT TRANS REIMBURSEMENT$ (182,878) $ (123,711) $ - $ - $ 22,150 519 STUDENT TRANS IND ARTS$ 23,450 $ 2,572 $ 17,400 $ 22,150 $ (12,400) 521 LIABILITY INS (GEN)$ 500 $ - $ 1,000 $ 5,000 $ 99,000 529 INTER ACTI INSUR PREM$ 52,434 $ 37,569 $ 100,000 $ 100,000 $ 171,200 530 COMMUNICATIONS$ 217,851 $ 237,946 $ 289,000 $ 271,200 $ (283,000) 540 ADVERTISING$ 974 $ 4,614 $ 6,000 $ 6,000 $ 2,394,000 562 TUIT TO OTHER LEA'S$ 2,367,479 $ 2,355,399 $ 2,400,000 $ 2,400,000 $ 6,180,000 563 TUITION+STATE AGNCY$ 7,666,824 $ 9,171,055 $ 8,750,000 $ 8,580,000 $ (11,900,000) 564 OUT OF DIST. TUITION-EXCESS COST$ (2,646,085) $ (4,148,938) $ (3,500,000) $ (3,150,000) $ 3,624,000 565 REGULAR ED. TUITION OTHER LEA'S$ 133,968 $ 111,810 $ 124,000 $ 124,000 $ - 566 REGULAR ED. OUT OF DIST. TUITION$ 44,157 $ 19,111 $ 45,000 $ 45,000 $ - 580 TRAVEL$ 131,510 $ 143,488 $ 116,449 $ 122,410 $ 5,961 590 MISCELL PURCH SERV$ 780 $ 1,170 $ 1,700 $ 29,325 $ 27,625 600 SUPPLIES$ 93,400 $ 70,902 $ 131,434 $ 289,430 $ 157,996 610 GENERAL SUPPLIES$ 544,658 $ 308,492 $ 399,820 $ 366,090 $ (33,730) 611 INSTRUCTIONAL SUPPLIES$ 761,257 $ 739,862 $ 824,114 $ 823,735 $ (379) 612 ADMINISTRATIVE SUPPLIES$ 1,671 $ 2,111 $ 2,500 $ 2,500 $ - 613 MAINTENANCE SUPPLIES$ 116,282 $ 195,183 $ 165,000 $ 175,000 $ 10,000 614 POSTAGE$ 101,232 $ 111,361 $ 102,000 $ 111,500 $ 9,500 616 TESTING$ 14,738 $ 15,626 $ 16,000 $ 58,000 $ 42,000 622 ELECTRICITY$ 2,425,367 $ 2,496,768 $ 2,498,128 $ 2,558,906 $ 60,778 623 PROPANE GAS$ 7,596 $ 6,701 $ 10,000 $ 9,000 $ (1,000) 624 OIL$ 804,936 $ 501,453 $ 545,000 $ 600,000 $ 55,000 625 NATURAL GAS$ 1,023,696 $ 654,819 $ 700,000 $ 768,500 $ 68,500 626 GASOLINE$ 246,594 $ 290,937 $ 211,592 $ 191,234 $ (20,358) 641 TEXTBOOKS$ 63,345 $ 134,481 $ 194,390 $ 288,480 $ 94,090 642 LIBRARY BOOKS AND$ 7,021 $ 5,782 $ 8,749 $ 11,000 $ 2,251 643 AUDIOVISUAL$ 69,608 $ 56,671 $ 70,623 $ 47,423 $ (23,200) 644 CONSUMABLES/WORKBOOKS$ 475,670 $ 80,605 $ 157,838 $ 205,039 $ 47,201 645 TEXTBOOKS (SOFT COVER)$ 27,350 $ 128,347 $ 125,562 $ 26,899 $ (98,663) 646 BOOK BINDING$ 4,513 $ 2,856 $ 3,900 $ 4,400 $ 500 689 RETENTION & ENGAGEMENT$ - $ - $ - $ 3,000 $ 3,000 690 OTHER SUPPLIES AND MAT.$ 136,476 $ 165,644 $ 187,926 $ 248,199 $ 60,273 692 GRADUATION EXPENSES$ 25,976 $ 27,996 $ 24,800 $ 31,000 $ 6,200 693 ACCREDITATION$ 27,145 $ 18,090 $ 250 $ 400 $ 150 730 INSTRUCTIONAL EQUIPMENT$ 173,541 $ 197,298 $ 262,566 $ 397,343 $ 134,777 733 INSTRUCTIONAL SOFTWARE$ 215,581 $ 308,947 $ 282,675 $ 376,077 $ 93,402 735 COMPUTER EQUIPMENT$ 1,576 $ - $ - $ 79,714 739 NON-INSTRUCTIONAL EQUIPMENT$ 15,409 $ 23,251 $ 31,530 $ 79,714 $ 362,599 749 LEASE PAYMENTS$ - $ 312,801 $ 394,129 $ 394,129 $ (195,935) 810 DUES,FEES & MEMBERSHIPS$ 91,762 $ 111,493 $ 164,724 $ 198,194 $ 183,919,624 BOE TOTAL EXPENSES$ 167,370,021 $ 171,871,105 $ 176,150,073 $ 184,084,348 $ 7,934,275

City of Norwalk 157

CITY OF NORWALK

ANNUAL BUDGET

Department Summary - RECREATION & PARKS

RECREATION & PARKS

Recreation & Parks Director

Administration Recreation Park Maintenance Building Maintenance

Rental Administration Grounds/Facilities Parks Garage Social Programs Vehicles/Equipment Cranbury Park Calf Pasture Beach Cultural Programs Fodor Farm Sports Programs Veteran's Park Shea Island Physical Fitness Heritage/Matthew Park Playgrounds Boat Show School Grounds

Description of Service/Mission Statements: The Department of Recreation and Parks facilitates leisure experiences for the residents of Norwalk by operating and maintaining a system of parks (1,215 acres), open spaces and community facilities; preserving and protecting the city’s natural resources; promoting the arts in Norwalk and offering a wide variety of leisure opportunities that enhance physical, intellectual, social and cultural growth and development and ensuring they are accessible to all.

Highlights For 2016- 2017:

• New turf installed on Brien McMahon baseball field/pit. • Installed new playground at Calf Pasture Beach. • Completed work on Historic Fodor Farmhouse and barn renovation/Installation of herb garden/plantings/irrigation off back of house. • Re-mulched playgrounds throughout the city. • Completed work/landscaping at Cranbury Bunkhouse. • Installed new heat/hot water system at Cranbury Caretaker House. • Continued on schedule for re-occurring maintenance tasks, i.e. mowing, trimming, garbage pickup, field maintenance, field striping, leaf pickup and snow removal • Continued process of replacing tennis and basketball nets throughout the city as needed. • Continued our repair schedule to maintain our picnic tables and player benches throughout the City. • Installed drainage system at Calf Pasture beach shower. • Repaired various backstops throughout the City. • Started process of maintaining city’s’ artificial turf fields, in hours. • Installed decorative seasonal planters throughout the city. • Staffed rental events at Cranbury Park, Bunkhouse, Beach and Fodor. • New Basketball Courts installed at Nathaniel Ely. • Repaired drainage issue at Devons Place Splash Pad. • Replaced railings and balusters at Oyster Shell Deck. • Installed electrical/waterline at Flax Hill Park as well as a drinking fountain. • Installed solar panels at Calf Pasture beach. • Installed new HVAC system at theater building in Cranbury Park. • Installed new vehicle lift at Parks Garage. • Installed new electrical service to plug-in diesel vehicles at Parks Garage. • Non-resident park fees instituted at Cranbury Park in order to meet projection goals ($23,000). • Temporary double skating rinks in Veterans Park are completed and being enjoyed by the community including SoNo Businesses.

Goals For 2017 - 2018:

• Purchase two new pickup trucks to continue to replace an aging fleet, therefore, decreasing fleet maintenance costs. • Hire a working foreman position in the parks department to aid in employee and department efficiency. • Continue our decrease of Workers Compensation claims through Cirma seminars and videos, and maintain our position as one of the lowest claim departments in the city. • Continue to properly maintain existing sports fields in order to decrease injury claims/chance of injury and future expensive renovation projects. • Continue to renovate playing fields to aid in proper drainage to save employee maintenance hours, and to increase the safety of users, and to lower the number of insurance claims and user complaints. • Continue a small equipment replacement program in order to decrease maintenance costs and to lessen the need of major bulk equipment replacement in the future. • Continue to establish and maintain realistic maintenance schedules to keep our parks and schools in a respectable and usable/safe condition. • Continue a standardized program for playground repair and maintenance to minimize injury and expensive future repairs and lawsuits. • Pursue the purchase of new and updated equipment to save man hours and to lessen repair costs of outdated equipment. • To increase facility rental use by 15% this season.

City of Norwalk 159 Department Summary - RECREATION & PARKS

SIGNIFICANT CHANGES The Recreation & Park's departmental approved FY 2017-18 budget has a net increase of $55,721 or 1.3% over the approved FY 2016-17 expense budget. This increase is driven primarily by the following categories of expense:

Salaries and Wages increase $16,247 $16,464 increase in Temporary Wages $ 2,738 increase in Regular Wages for contractual step increases $ 1,045 increase in Longevity Wages $ $4,000 decrease in Overtime Wages

Other net increases $39,274

$ 16,166 increase in Centralized Fleet Maintenance for the department's vehicles and equipment $ 11,000 increase in Other Professional Services $ 7,297 in Plumbing Supplies $ 7,000 increase in Grounds Maintenance $ 2,189 decrease increase in other miscellaneous accounts

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration $628,255 $667,137 $625,943$630,085 $4,1420.66 % Recreation $521,575 $512,546 $612,305$622,705 $10,4001.70 % Park Maintenance $2,807,203 $2,911,808 $2,934,944$2,976,555 $41,6111.42 % Building Maintenance $100,232 $113,955 $144,269$143,837 ($432 ) (0.30 %) Grants $15,379 $15,409 $15,354$15,354 $00.00 %

Total $4,072,645 $4,220,855 $4,332,815$4,388,536 $55,7211.29 %

Budget By Major Group Personnel Services $2,718,850 $2,800,078 $2,691,568$2,707,815 $16,2470.60 % Contractual Services $774,667 $831,261 $859,555$861,321 $1,7660.21 % Supplies and Materials $239,412 $286,515 $289,023$298,510 $9,4873.28 % Fixed Charges $266,166 $226,197 $366,301$387,372 $21,0715.75 % Debt Service $63,113 $74,971 $105,000$105,000 $00.00 % Grants & Donations $0 $0 $11,368$11,368 $00.00 % Capital Outlay $10,438 $1,833 $10,000$17,150 $7,15071.50 % Total $4,072,645 $4,220,855 $4,332,815$4,388,536 $55,7211.29 %

NON-TAX REVENUE

160 City of Norwalk Department Summary - RECREATION & PARKS

Intergovernmental $5,598 $6,055 $6,000$6,055 $550.92 % Service Charges $953,559 $972,990 $1,387,345$1,458,353 $71,0085.12 % Miscellaneous $233,231 $233,732 $397,300$239,582 ($157,718 ) (39.70 %) Total $1,192,387 $1,212,777 $1,790,645 $1,703,990 ($86,655) (4.84 %)

AMT. SUPPORTED BY TAXES $2,880,258 $3,008,078 $2,542,170$2,684,546 $142,3765.60 %

Summary by Division - Approved FY 2017-18

Building Maintenance $143,837 Grants $15,354 Administration $630,085

Park Maintenance Recreation $2,976,555 $622,705

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Director of Recreation & Parks 1 $134,21011 $136,894 $136,894 10$139,632 $2,738 Administrative Support II 1 $56,28411 $57,550 $57,550 10$57,550 $0 Secretary/Bookkeeper 1 $62,05711 $63,453 $63,453 10$63,453 $0 Athletic Supervisor 1 $71,84611 $73,463 $73,463 10$73,463 $0 Total 4 $324,397 4 $331,360 4 $331,36040$334,098 $2,738 Grounds/Facilities Superintendent of Park Maintenance 1 $97,63611 $99,833 $99,833 10$99,833 $0 Carpenter 1 $79,31911 $81,104 $81,104 10$81,104 $0 Carpenter Assistant 1 $68,51311 $70,055 $70,055 10$70,055 $0 Maintenance Tradesworker 2 $137,02622 $140,110 $140,110 20$140,110 $0 Park Maintainer III 2 $130,49822 $118,988 $133,434 20$133,434 $0 Plumber/Pipefitter 1 $71,93911 $77,237 $81,104 10$81,104 $0 Park Maintainer I 4 $225,44044 $230,512 $230,512 40$230,512 $0 Park Maintainer II 6 $358,07277 $426,648 $426,648 70$426,648 $0 Total 18 $1,168,443 19 $1,244,487 19 $1,262,80019$1,262,800 0 $0

Department Total 22$1,492,840 23 $1,575,847 23 $1,594,160 23 $1,596,898 0 $2,738

City of Norwalk 161 Department Summary - RECREATION & PARKS

ADMINISTRATION DESCRIPTION OF SERVICES The Administration division is responsible for all activities and operations of the Department of Recreation and Parks including all City sponsored recreational activities, parks and park maintenance.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $409,551 $422,366 $390,930$393,693 $2,7630.71 % Contractual Services $210,580 $238,075 $229,013$230,392 $1,3790.60 % Supplies and Materials $4,432 $6,696 $6,000$6,000 $00.00 % Capital Outlay $3,692 $0 $0$0 $00.00 % Total $628,255 $667,137 $625,943$630,085 $4,1420.66 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $628,255 $667,137 $625,943 $630,085 Employees 4 44 4 Outputs Administration # of contracts managed 12 25 27 17 # of grants received 3 21 2 # of revenue transactions 13,000 13,500 13,900 14,200 Total dollars collected 1,300,000 1,300,000 1,600,000 1,804,000 Total dollars of contracts managed 3,500,000 4,500,000 4,000,000 6,000 Customer Service/Outreach # of residents utilizing department programs65,000 65,000 68,000 71,000 Effectiveness Administration % of approved budget expended 99.9% 99.7% 100% 100% % of grants renewed 1 11 1 % of info. requests answered within a timely 100% 100% 100% 100% manner Customer Service/Outreach % of residents who participate in department 90% 90% 90% 90.2% activities due to advertisements/pamphlets % of residents who would rate services received 97.5% 97.5% 98% 98.5% as good/satisfied with services received

162 City of Norwalk Department Summary - RECREATION & PARKS

RECREATION DESCRIPTION OF SERVICES The Recreation Division provides a wide range of active and passive recreational programs for the citizens of Norwalk.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $329,408 $321,303 $375,602 $375,602 $0 0.00 % Contractual Services $134,289 $130,035 $144,230 $154,630 $10,400 %7.21 Supplies and Materials $41,503 $43,958 $49,105 $49,105 $0 %0.00 Fixed Charges $16,375 $17,250 $32,000 $32,000 $0 %0.00 Grants & Donations $0 $0 $11,368 $11,368 $0 0.00 % Total $521,575 $512,546 $612,305 $622,705 $10,400 %1.70

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $521,575 $512,546 $612,305 $622,705 Outputs Special Events # of families participating at special events 16,000 16,000 50,000 60,000 # of special events offered/co-sponsored 90 90 110 125 Social Programs # of social programs offered 12 20 20 21 Total participants in social programs 1,600 1,600 1,800 1,750

Physical Fitness Programs # of physical fitness programs offered 16 24 24 22 Total participants in physical fitness programs 4,500 5,000 5,500 5,000 Arts/Cultural Programs # of arts/cultural programs offered 25 25 26 26 Total partic. in arts/cultural programs Specialty 3,800 3,800 4,000 4,000 Camp Sports Programs # of sports programs offered 55 55 58 60 Total participants in sports programs - League 17,000 17,000 18,500 19,000

Play & Learn Program (Youth) Total participants in program 860 860 760 770

Aquatics # of aquatics programs offered 15 15 15 17 Total participants in aquatics programs 12,000 12,000 13,000 15,000 Scheduling # of facilities and fields available for use 162 162 164 164 # of facilities and fields used 151 151 164 164

City of Norwalk 163 Department Summary - RECREATION & PARKS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Effectiveness Special Events % change in number of participants 10.6% 10.6% 32% 20% % change in number of Special Events offered14.5% 16.6% 8.1% 13.6% % of participants satisfied with Special Events95% 95% 95% 95% Social Programs % change in number of participants 10.6% 10.6% 0% 9.8% % change in number of Social Programs offered66% 60% 8.8% 5% % of participants satisfied with Social programs95% 95% 95% 95% Physical Fitness Programs % change in number of physical fitness programs 37.5% 66.6% 0% -8.3% offered % of participants satisfied with physical fitness 95% 95% 96% 97% programs Arts/Cultural Programs % change in number of arts/cultural programs 93% 0% 1% 0% offered % change in number of participants 52% 0% 9.5% 0% % of participants satisfied with arts/cultural 99% 99% 99% 99% programs Sports Programs % change in field and facility usage +9% 0% 9.2% 3.4% Play & Learn Program % change in number of events offered 5% 0% 0% 0% % change in participation 8.7% 0% -12.6% 1.3% Aquatics % change in number of aquatics programs offered11% 0% 8% 13.3% % change in number of participants +12% +10% 9.2% 15.3 % of participants satisfied with aquatics programs98% 98% 98% 99% Scheduling % change in number of participants 8.8% 0% 0% 0%

164 City of Norwalk Department Summary - RECREATION & PARKS

PARK MAINTENANCE DESCRIPTION OF SERVICES The Park Maintenance Division maintains 1,215 acres of grounds and property throughout Norwalk.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $1,964,832 $2,033,882 $1,891,262 $1,904,746 $13,484 %0.71 Contractual Services $331,952 $361,859 $365,963 $356,412 ($9,551) (2.61%) Supplies and Materials $190,769 $230,317 $228,418 $237,875 $9,457 %4.14 Fixed Charges $249,791 $208,947 $334,301 $355,372 $21,071 %6.30 Debt Service $63,113 $74,971 $105,000 $105,000 $0 %0.00 Capital Outlay $6,746 $1,833 $10,000 $17,150 $7,150 %71.50 Total $2,807,203 $2,911,808 $2,934,944 $2,976,555 $41,611 %1.42

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $2,807,203 $2,911,808 $2,934,944 $2,976,555 Employees 18 19 19 19 Outputs Park Maintenance & Repair # of acres/areas plowed 50 50 51 51

# of parks maintained 58 58 58 58 # of parks receiving scheduled maintenance 58 58 58 58 Turf Management # of acres managed 1,240 1,240 1,240 1,240 # of acres receiving scheduled maintenance 625 625 625 625 # of irrigation systems controlled 20 19 20 21 # of irrigation systems receiving scheduled 20 19 20 21 mntnce. Facilities/Building Maintenance & Repair # of facilities maintained 20 22 23 25 # of facilities receiving scheduled 20 22 23 25 maintenance/repair Tree Maintenance # of trees and shrubs planted/replaced 200 250 210 185 Beautification/Landscape Design # of landscape beds, perennials, annuals 85 90 92 95 maintained # of landscape beds, perennials, annuals 50 20 50 50 planted/rep. Special Projects & Events # of special events planned 255 300 300 280

# of special projects suggested 15 44 5

City of Norwalk 165 Department Summary - RECREATION & PARKS

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Athletics # of athletic activities practiced at City venues 7,500 7,500 8,000 8,100 # of athletic contests played at City venues 32,500 34,000 35,000 37,000 Vehicle Maintenance # of pieces receiving scheduled maintenance 53 56 58 60

pieces of equipment maintained 249 260 264 266 Effectiveness Park Maintenance & Repair % of acres/areas that are plowed during daylight 50 miles, 4 acres 50 miles, 4 acres 50 miles, 4 acres 50 miles, 4 hrs. . @ Cranbury @ Cranbury @ Cranbury acres@ Cranbury % of parks maintained satisfactorily 100% 100% 100% 100%

% of parks that are available for use 100% 100% 100% 100% % of parks that are not able to be used due to 0% 0% 0% 0% lack of regularly scheduled maintenance Turf Management % of acres that are not available due to lack of 0% 0% 0% 0% maintenance % of acres/irrigation systems maintained on 100% 100% 100% 100% schedule % of irrigation systems that are fully functional 100% 100% 100% 100% Facilities/Building Maintenance & Repair % of buildings maintained on schedule 100% 100% 100% 100% % of facilities not available due to lack of mntnce. 0% 0% 0% 0% Tree Maintenance % of trees/shrubs replaced on schedule 95% 95% 90% 93% Beautification/Landscape Design % of landscape beds, perennials, annuals 90% 90% 95% 95% replaced on schedule Special Projects & Events % of special events executed/completed 100% 110% 100% 100% % of special projects executed/completed 100% 100% 100% 100% Athletics % change in athletic contests/activities played or .98% .98% 9.0% 5.4% practiced at City venues Vehicle Maintenance % of acres not maintained due to lack of vehicles 0% 0% 0% 0% % of vehicles out of service due to 0% 0% 3% 2% non-replacement

166 City of Norwalk Department Summary - RECREATION & PARKS

BUILDING MAINTENANCE DESCRIPTION OF SERVICES The Building Maintenance Division provides maintenance services to the property throughout Norwalk.

FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $15,059 $22,527 $33,774 $33,774 $0 %0.00 Contractual Services $84,793 $89,165 $107,495 $107,033 ($462) (0.43%) Supplies and Materials $380 $2,263 $3,000 $3,030 $30 1.00 % Total $100,232 $113,955 $144,269 $143,837 ($432) (0.30%)

GRANTS FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $13,052 $12,128 $12,854 $12,854 $0 %0.00 Supplies and Materials $2,327 $3,281 $2,500 $2,500 $0 %0.00 Total $15,379 $15,409 $15,354 $15,354 $0 %0.00

City of Norwalk 167 Department Summary - LIBRARY LIBRARY

Description of Service/Mission Statements: Mission: The Norwalk Public Library, with our open access to diverse resources, is the information and cultural center for Norwalk’s citizens and businesses. NPL is comprised of the Main Library on Belden Avenue and the South Norwalk Branch Library on Washington Street. Serving a core population of over 87,000, NPL is well regarded in Norwalk and the Greater Norwalk area as a vital information and cultural resource. Featuring over 250,000 items for circulation, our collection includes books, CDs, DVDs, magazines, audio books, downloadable materials, and interlibrary loan service. Our extensive collections include a wide variety of foreign language selections. NPL also houses Literacy Volunteers and includes the Norwalk History Room, two youth departments with exceptional programs including city-wide summer reading, and adult departments with small business and job and career development services.Our library system offers WiFi, three 3D printers, 70 high-speed Internet accessible computers, technology training and online databases that are accessible remotely and in both libraries for NPL card holders.Both buildings are open seven days/week.

Highlights For 2016- 2017:

Highlights for 2016-17 College Edge, a comprehensive series of college-readiness workshops, SAT test preparation lessons, college tours, and private coaching sessions. Homework HELPers, a program that pairs College Edge alumni with K-12 students to promote academic excellence and positive work habits with structured one-on-one attention. Added a self-checkout machine to the main library; have ordered two additional self checkout machines for the children's departments in both locations. Facilitated first Norwalk's Poet Laureate contest. Had the most successful Summer Reading program ever, in partnership with Norwalk Early Childhood Council and Norwalk Public Schools. Developed the Norwalk Writers Guild, supporting local writers with opportunities to launch their books.

Goals For 2017 - 2018: Goals for 2017-18 Initiate a five-year strategic plan for public library service. Complete SoNo Branch capital projects, specifically soundproofing the auditorium and completing the renovation of the teen room. Continue Norwalk’s Poet Laureate program and plan for its continuation. Revamp the Greater Norwalk Literacy Volunteers at Norwalk Public Library program with funding from private as well as public sources. Increase part-time pay for Librarians, Library Assistants and Library Clerks to the Connecticut Library Association (CLA) minimum. Begin a five-year renovation of main library children’s room. Participate in the CT NEXT Innovation Places $50,000 planning grant awarded in FY 2016-17 to design an Innovation Place in the Wall Street area Add additional music, audio and video production equipment to enhance our MakerSpace. Increase the number of security guard hours. The buildings are open a total of 119 hours each week with guards on only 2/3 of hours open. Open both libraries on Sundays throughout the year.

168 City of Norwalk Department Summary - LIBRARY

SIGNIFICANT CHANGES The Library's departmental approved FY 2017-18 budget has a net increase of $75,037 or 2.0% over the adjusted FY 2016-17 expense budget. This is driven by a $42,031 increase in Part- Time Wages due to the Library remaining open for extended Sunday hours; $22,509 increase in Security Systems for security upgrades, $8,000 increase in Other Professional Services and $2,497 net increase in other miscellaneous accounts.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Administration/Program $3,632,113 $3,312,072 $3,393,637$3,464,341 $70,7042.08 % Main Library $0 $240,400 $273,839$276,401 $2,5620.94 % Sono Branch Library $0 $66,654 $90,577$92,348 $1,7711.96 %

Total $3,632,113 $3,619,126 $3,758,053$3,833,090 $75,0372.00 %

Budget By Major Group Personnel Services $2,584,109 $2,579,184 $2,658,367$2,699,427 $41,0601.54 % Contractual Services $687,721 $699,458 $753,636$796,856 $43,2205.73 % Supplies and Materials $353,151 $336,259 $341,162$331,406 ($9,756 ) (2.86 %) Fixed Charges $779 $1,958 $1,335$1,848 $51338.43 % Capital Outlay $6,353 $2,267 $3,553$3,553 $00.00 % Total $3,632,113 $3,619,126 $3,758,053$3,833,090 $75,0372.00 %

NON-TAX REVENUE

Intergovernmental $3,344 $2,974 $0$2,974 $2,9740.00 % Service Charges $83,260 $91,907 $90,000$90,900 $9001.00 % Miscellaneous $534 $4,118 $500$4,300 $3,800760.00 % Total $87,138 $98,999 $90,500 $98,174 $7,6748.48 %

AMT. SUPPORTED BY TAXES $3,544,975 $3,520,127 $3,667,553$3,734,916 $67,3631.84 %

City of Norwalk 169 Department Summary - LIBRARY

Summary by Division - Approved FY 2017-18

Main Library $276,401 Sono Branch Library $92,348

Administration/Program $3,464,341

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Library Assistant Library Director 1 $111,75011 $117,526 $120,790 10$120,790 $0 Director of Library Technology 1 $110,31111 $112,793 $112,793 10$112,793 $0 Circulation Systems Manager 1 $88,75611 $90,753 $90,753 10$90,753 $0 Library Director 1 $129,80211 $132,723 $132,723 10$132,723 $0 Director of Library Information Services 1 $87,08011 $89,039 $91,740 10$94,434 $2,694 Director of Children's Library Services 1 $101,60011 $106,851 $109,825 10$109,825 $0 Librarian 1 $71,84611 $77,141 $80,990 10$80,990 $0 Reference Librarian 4 $313,06855 $390,614 $390,614 50$382,924 ($7,690) Catalog Librarian 1 $65,18700 $0 $0 00$0 $0 Accounts Clerk 1 $56,28411 $57,550 $57,550 10$57,550 $0 Assistant Circulation Coordinator 1 $59,10900 $0 $0 00$0 $0 Library Assistant 7 $386,31988 $434,662 $437,261 80$436,877 ($384) Library Clerk 3 $141,68633 $147,375 $149,520 30$151,771 $2,251 Custodian 3 $159,09133 $165,042 $167,527 30$170,145 $2,618 Total 27 $1,881,889 27 $1,922,069 27 $1,942,08627$1,941,575 0 ($511 )

Department Total 27$1,881,889 27 $1,922,069 27 $1,942,086 27 $1,941,575 0 ($511)

170 City of Norwalk Department Summary - LIBRARY

Administration/Programs FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Personnel Services $2,584,109 $2,579,184 $2,658,367$2,699,427 $41,0601.54 % Contractual Services $687,721 $392,404 $389,220$428,107 $38,8879.99 % Supplies and Materials $353,151 $336,259 $341,162$331,406 ($9,756 ) (2.86 %) Fixed Charges $779 $1,958 $1,335$1,848 $51338.43 % Capital Outlay $6,353 $2,267 $3,553$3,553 $00.00 % Total $3,632,113 $3,312,072 $3,393,637$3,464,341 $70,7042.08 %

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $3,632,113 $3,312,072 $3,393,637 3,4634,341 Employees 27 27 27 27 Outputs

# of adult program attendees 9,468 12,249 1,200 9,388 # of adult programs 509 645 650 600 # of books given away offsite 20,395 22,031 40,000 13,045 # of children's program attendees 27,555 27,555 33,000 26,024 # of children's programs 1,425 1,425 1400 1,272 # of history room visits 250 250 250 246 # of hours branch library open each week 51 51 55 55 # of hours main library open each week 60 60 64 64 # of information database uses 28,615 33,363 34,000 31,800 # of library material circulated 477,333 439,972 600,000 458,952 # of library visitors 512,423 666,530 900,000 708,988 # of literacy volunteers office visits 2,949 3,140 5,000 3,140 # of literacy volunteers students 398 497 458 350 # of makerspace uses 0 735 400 540 # of meeting rooms bookings 2,372 2,757 3,200 3,024 # of public computer uses 86,341 76,202 100,000 70,815 # of reference questions 59,910 51,304 75,000 43,884 # of reference questions (non-English) 336 1,570 1,200 1,664 # of registered borrowers 35,738 33,579 32,000 36,548 # of school visits 132 149 70 150 # of teen program attendees 932 934 2,200 2,224 # of teen programs 115 195 300 276 # of website views 488,664 513,084 500,000 505,500 # of WIFI uses 0 7901 8,500 78,752 hours main library is open each week Effectiveness Administration % change in # of visitors 5% 5% 80% 80% City of Norwalk 171 Department Summary - LIBRARY

FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved

Customer Services % change in class visits 0% 5% 0% 0% Collections % of approved budget expended 98.7% 98.6% 100% 100% IT Services % change in circulation 0% 2% 20% 20% Membership % change in online database usage 15% 25% 20% 20% Main Library Maintenance FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $0 $240,400 $273,839$276,401 $2,5620.94 % Total $0 $240,400 $273,839$276,401 $2,5620.94 %

South Norwalk Branch Library Maintenance FUNDING SUMMARY Budget By Major Group 2014-15 2015-16 * 2016-17 2017-18 Variance % Actual Actual Adjusted Approved Change Contractual Services $0 $66,654 $90,577$92,348 $1,7711.96 % Total $0 $66,654 $90,577$92,348 $1,7711.96 %

172 City of Norwalk Department Summary - HISTORICAL COMMISSION

HISTORICAL COMMISSION

Description of Service/Mission Statements: The duties of the Historical Commission are: specify and manage repairs, maintenance, and improvements to city-owned historical properties under the purview of the commission; hold demolition delay hearings regarding private and public properties when appropriate according to city code chapter 55; Support and manage 501c.three tenant relationships (Center for Contemporary Printmaking, Lockwood Mathews Mansion Museum, Inc., Western CT Visitors Bureau, Fairfield County Cultural Alliance and the Norwalk Historical Society) to ensure there is adequate public access to our historical sites through the various programs they provide; and to manage the city’s museum collection.

Highlights For 2016- 2017:

City Museum Collection: • Added the WPA Murals to the collections database inventory. • Continued to add catalog information to the database for collection items. Accessioned over four hundred items donated to the City collection this past year. • Contracted for the restoration of Hamilton painting.

Mathews Park: • Completed the restoration of the Conservatory and added lighting and emergency exit/lighting to the servants quarters. Worked with LMMM, opened Conservatory and Servants wing to the public with new exhibits. • Bid and contracted for phase III of the roof leak repair project. • Awarded a $500,000 grant to fund exterior ADA work for the Mansion. • Replaced sewer lines from the Carriage house to the sewer main. • Contracted for the recreation of the missing porch on the Gate Lodge. • Successfully instituted an animal trapping program to take care of wild animals that were living in the buildings.

Mill Hill Historic Park: • Completed design for new ADA exterior access and hardscape around barn and jail and awarded a $650,000 grant to fund work. • Completed ADA bathroom and office renovation of Town House, replaced security and fire systems in all upper-site buildings and brought emergency lighting up to code. • Installed new HVAC and hot water system in Town House and restored main room of Town House and re-opening in the spring with a new exhibit.

Cemeteries: • Completed two Boy Scout projects resetting 75 tombstones at Pine Island, clearing brush and trimming trees and repaired fence at Brookside.

Rogers-Ritch-Merritt House: • Worked with the Redevelopment Agency and DPW to re-use remaining foundation granite in new seating wall at Washington and Water Streets and retaining wall at Mathews Park.

Goals For 2017 - 2018:

City Museum Collection: • Continue to work with Historical Society to complete renovations to Lockwood House and complete exhibits. • Develop two new exhibits for Fodor Farm. • Continue transfer of paper information from donor files to PastPerfect database for collection items and continue assessments for future conservation work.

Mathews Park: • Complete Phases III and IV of the Mansion roof leak repair project. • Complete the re-creation of the missing porch on the Gate Lodge which has become a public safety issue in the winter. • Bid and contract for exterior ADA work for the Mansion.

Mill Hill Historic Park: • Replace roof and rebuild rotted eaves and yankee gutters on the Town House. • Complete architectural plans and begin interior restoration of Jail. • Bid and contract for ADA hardscape for Barn and Jail on Smith Street. • Develop specifications for re-pointing the Town House masonry and repair rotted wood and repaint Schoolhouse.

Cemeteries: • Pine Island - Complete two Boy Scout projects - resetting the remaining fallen 30 tombstones and apply D2 cleaner to tombstones; as well as apply rust inhibitor and paint metal plot enclosures. • Develop a plan for the restoration of carriage roads in the cemetery.

WPA Murals: • Complete plans for restoring (possibly re-locating) WPA murals at Ben Franklin. • Rogers-Ritch-Merritt House: Dispose of trailers once emptied by contractor.

City of Norwalk 173 Department Summary - HISTORICAL COMMISSION

SIGNIFICANT CHANGES The Historical Commission's department approved FY 2017-18 budget has a net increase of $543 or 0.2% over the adjusted FY 2016-17 expense budget. This increase is driven by increases in Water, Gas and Electric accounts.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Historical Commission $220,952 $196,418 $232,131$232,674 $5430.23 %

Total $220,952 $196,418 $232,131$232,674 $5430.23 %

Budget By Major Group Personnel Services $30,178 $33,253 $45,000$45,000 $00.00 % Contractual Services $16,849 $6,524 $10,231$10,774 $5435.31 % Supplies and Materials $7,926 $12,641 $7,900$7,900 $00.00 % Grants & Donations $166,000 $144,000 $169,000$169,000 $00.00 % Total $220,952 $196,418 $232,131$232,674 $5430.23 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $220,952 $196,418 $232,131$232,674 $5430.23 %

PERSONNEL SUMMARY There are no full time personnel in this department. Council Members are elected and serve the City on a part-time basis.

PERFORMANCE INDICATORS FY2014-15 FY2015-16 FY2016-17 FY2017-18 Actual Actual Approved Approved Inputs Direct Expenditures $220,952 $196,418 $232,131 $232,674

174 City of Norwalk Department Summary - GRANTS GRANTS

Description of Service/Mission Statements: The grant agencies included in this requested budget represent a diverse collection of non-profit organizations throughout the city. In addition to supporting a number of non-profits, funding is also included for the Redevelopment Agency, Housing Site Development, Fair Housing and the Norwalk Transit District. Listed below is a brief description (and purpose) for each of the grants.

• Americares Free Clinic Description: A free healthcare clinic available to residents of the Greater Norwalk area. Purpose: To proactively raise awareness through cancer screenings and various healthcare-related studies.

• Carver Ceter Foundation Description: An organization that provides community, educational, enrichment and recreational programs, as well as summer camp and college tours Purpose: To help low-income youth reach their greatest potential.

• Connecticut Counseling Centers Description: A drug treatment program for chronic opiate addicts in Norwalk. Purpose: To assist drug addicts and their families overcome and eliminate the debilitating aspects of addiction, enhance and/or improve stable relationships, increase employability and promote adherence to community morals, standards and values.

• Elderhouse Description: A non-profit organization providing adult day care services to in-need elderly citizens. Purpose: To provide assistance for elderly citizens through supervision, health maintenance, restoration needs, and respite to family members.

• Norwalk Housing Authority - Head Start Description: A comprehensive pre-school program operated by the Norwalk Housing Authority. Purpose: To provide early childhood education, nutrition, health and special education services to children and their families.

• Norwalk Senior Center Description: A non-profit organization serving older residents and their families. Purpose: To help older adults age with dignity and independence through outreach resources such as housing, medical insurance, prescription drug programs and health and fitness activities.

• Norwalk Transit District Description: A transit district operating a fixed route service throughout Norwalk and into Wilton and a door-to-door service for the disabled. Purpose: To provide a safe and efficient system of public transportation for all users.

• Redevelopment Agency Description: The city's marketing and development organization. Purpose: Oversee the city's urban renewal, revitalization and economic and community development programs.

• Housing Site Development Agency Description: An independent agency assisting in the identification and acquisition of housing for low and moderate income populations in the city. Purpose: To help meet the housing needs of low and moderate-income populations through land cost write-downs, administration of all loan fund management issues and cooperation with the Fair Housing Officer in pursuit of fair housing opportunities.

• Fair Housing Officer City of Norwalk 175 Department Summary - GRANTS Description: An administrative entity responsible for managing housing discrimination complaints in Norwalk. Purpose: To ensure fair, non-discriminatory housing throughout the City by monitoring practices for compatibility with fair housing objectives, assisting City government in developing, maintaining and implementing procedures, educating the public on fair lending issues, and lobbying for laws to protect fair housing.

• Harbor Commission Description: A city and state-mandated body charged with managing all aspects of the Norwalk Harbor. Purpose: To ensure efficient operation of the harbor through conducting studies on harbor conditions, adopting rules and regulations for use of the harbor and coordination of events with public and private agencies.

• Mid-Fairfield Child Guidance Center Description: A non-profit corporation providing outpatient and emergency psychiatric services to children and their families. Purpose: To ensure the mental health of children and families through the operation of two facilities throughout Norwalk.

• Human Services Council Description: A non-profit agency responsible for coordinating programs and organizations involved with substance abuse problems in the City. Purpose: To ensure that a collaborative approach is maintained in an addressing substance abuse through the community, through collaborative efforts with other local coalitions and councils, maintaining public awareness programs on alcohol and drug abuse and holding bi-monthly meetings.

• Open Door Shelter Description: Norwalk's homeless shelter Purpose: To provide a full continuum of housing and services that will meet the needs of the homeless.

• Probate Court Description: A judicial body, serving the Norwalk-Wilton region, responsible for all matters of probate. Purpose: To facilitate such matters as settlements of estates of deceased persons, the appointment of guardians, conservators and administrators, and settlement of their accounts, the adjudication of the mentally ill, and such other jurisdiction as may be provided by law.

• Domestic Violence Crisis Center Description: The city's domestic violence crisis center. Purpose: To prevent and break the cycle of domestic violence through crisis intervention (24-hour hotline), individual and family counseling, advocacy, safe housing, education, and increased public awareness.

• Family and Children's Agency Description: A community organization serving the poor and homeless populations. Purpose: To provide a non-structured, half-day social and recreational opportunities for poor and homeless populations.

• SW Connecticut Regional Mental Health Board Description: A governing board representing the behavioral interests of Region I, including persons living and working in the City of Norwalk. Purpose: To serve as an advocating body for mental health consumers and providers.

• Neighborhood Improvement Coordinator Description: A non-profit agency, which serves to improve communication and establish a productive working relationship with neighborhood associations and provide leadership and direction to Anti-Litter Task Force. Purpose: To address and improve neighborhood quality of life issues. To enjoy a cleaner and more enjoyable Norwalk.

• School Based Health Center Description: A non-profit agency which serves as the coordinating organization for the School Based Health Centers at Brien McMahon High School and Norwalk High School.

176 City of Norwalk Department Summary - GRANTS Purpose: To provide on-site medical health care, at no charge, to all students daily from 9:00 a.m. to 2:00 p.m., Monday through Friday while school is in session.

• Children’s Connection Description: An organization that responds to the needs of physically and sexually abused children and their families. Purpose: To coordinate and deliver counseling and supportive services to abused children and their families through the cooperation of local social service providers, schools, police departments, hospitals and state agencies. The agency also aims to help prevent child abuse by focusing on investigation and intervention into abusive situations.

• Sexual Assault Crisis and Education Center Description: Norwalk's 24-hour crisis center. Purpose: To provide free and confidential support services to victims of sexual assault and their families including a 24-hour a day hotline. The center also provides community and school education programs.

• Person to Person Description: A volunteer-driven, community supported agency that seeks to improve the lives of individuals and families who lack basic necessities or resources. Purpose: To provide low-income families and individuals meet basic, essential needs, and support them on the path towards greater financial stability. This includes food, financial assistance for rent, security deposits and utility bills, college scholarships, furniture and baby supplies for mothers.

City of Norwalk 177 Department Summary - GRANTS

SIGNIFICANT CHANGES The Grants approved FY 2017-18 budget has a net decrease of $306,784 or -12.6%. This decrease is driven by a $302,596 decrease in funding to Outside Grant Agencies primarily driven by not yet having a contract with a Head Start provider and a $4,188 decrease in funding to City Grant Agencies. Detailed Grant Agency approved budget and their year over budget are outlined in the Funding Summary section below.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved

Grants to Outside Agencies Americare Free Clinic $22,000 $22,440 $32,440$36,000 $3,56010.97 % Grants-carver Foundation $149,708 $152,702 $152,702$158,000 $5,2983.47 % South Norwalk Community Ctr $17,500 $0 $0$0 $00.00 % Grants-carver Sch Transition $0 $25,000 $32,500$36,000 $3,50010.77 % Elderhouse $10,171 $10,374 $10,374$12,000 $1,62615.67 % Norwalk Senior Center $342,802 $355,000 $365,650$377,000 $11,3503.10 % Norwalk Mentor Program $0 $0 $0$0 $00.00 % Sexual Assault Crisis Center $17,146 $17,489 $17,489$20,000 $2,51114.36 % Conn. Counseling Center $2,143 $2,186 $2,186$3,000 $81437.24 % Headstart Provider $30,461 $255,361 $355,000$0 ($355,000 ) (100.00 %) Mid Fairfield Child Guidance $14,735 $25,000 $25,000$28,000 $3,00012.00 % Human Services Council $13,931 $14,210 $14,210$16,000 $1,79012.60 % Open Door Shelter $53,581 $55,724 $55,724$60,000 $4,2767.67 % Domestic Violence Center $5,894 $6,012 $6,012$6,100 $881.46 % Family & Children's Aid $38,930 $39,709 $39,709$44,000 $4,29110.81 % Sw Ct Mental Health Bd $15,675 $15,989 $15,989$18,000 $2,01112.58 % School Based Health Center $19,825 $20,222 $20,222$23,000 $2,77813.74 % Children's Connection $17,146 $17,489 $17,489$20,000 $2,51114.36 % Person To Person $0 $25,000 $25,000$28,000 $3,00012.00 %

Total $771,648 $1,059,907 $1,187,696 885,100.00 ($302,596) (25.48 %) Grants to City Agencies Transit District $492,881 $507,667 $517,820$517,820 $00.00 % Probate Court $25,332 $25,478 $27,135$27,135 $00.00 % Harbor Commission $9,134 $9,134 $9,134$9,134 $00.00 % Redevelopment Agency $174,486 $205,203 $188,936$187,327 ($1,609 ) (0.85 %) Grants-neighborhood Impv Coord $71,171 $95,618 $108,104$102,272 ($5,832 ) (5.39 %) Housing Site Development $109,194 $111,378 $150,136$158,846 $8,7105.80 % Fair Housing Officer $141,659 $138,532 $151,504$146,047 ($5,457 ) (3.60 %)

178 City of Norwalk Department Summary - GRANTS

Grants-summer Yth Employment $75,000 $95,000 $95,000$95,000 $00.00 %

Total $1,098,858 $1,188,010 $1,247,769 1,243,581.00 ($4,188) (0.34 %)

Total $1,870,506 $2,247,917 $2,435,465$2,128,681 ($306,784 ) (12.60 %)

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $1,870,506 $2,247,917 $2,435,465$2,128,681 ($306,784 ) (12.60 %)

City of Norwalk 179

CITY OF NORWALK

ANNUAL BUDGET

Department Summary - DEBT SERVICE

DEBT SERVICE

SIGNIFICANT CHANGES The Debt Service approved FY 2017-18 budget has a net decrease of $574,451 or 2.2% over the approved FY 2016-17 expense budget. This budget reflects the most current bond repayment schedule.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Bonds $25,754,739 $27,181,010 $26,523,316$25,948,865 ($574,451 ) (2.17 %)

Total $25,754,739 $27,181,010 $26,523,316$25,948,865 ($574,451 ) (2.17 %)

Budget By Major Group Debt Service $25,754,739 $27,181,010 $26,523,316$25,948,865 ($574,451 ) (2.17 %) Total $25,754,739 $27,181,010 $26,523,316$25,948,865 ($574,451 ) (2.17 %)

NON-TAX REVENUE

Miscellaneous $1,692,655 $2,018,199 $1,156,802$1,266,857 $110,0559.51 % Total $1,692,655 $2,018,199 $1,156,802 $1,266,857 $110,0559.51 %

AMT. SUPPORTED BY TAXES $24,062,084 $25,162,811 $25,366,514$24,682,008 ($684,506 ) (2.70 %)

City of Norwalk 181 Department Summary - ORGANIZATIONAL MEMBERSHIPS

ORGANIZATIONAL MEMBERSHIPS

SIGNIFICANT CHANGES The Organizational Memberships approved FY 2017-18 budget has no changes over the approved FY 2016-17 expense budget.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Organizational Memberships $98,875 $98,959 $100,357$100,357 $00.00 %

Total $98,875 $98,959 $100,357$100,357 $00.00 %

Budget By Major Group Contractual Services $98,875 $98,959 $100,357$100,357 $00.00 % Total $98,875 $98,959 $100,357$100,357 $00.00 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $98,875 $98,959 $100,357$100,357 $00.00 %

182 City of Norwalk Department Summary - EMPLOYEE BENEFITS

EMPLOYEE BENEFITS

SIGNIFICANT CHANGES The Employee Benefits approved FY 2017-18 budget has a $4,563,467 or 12.5% net decrease over the approved FY 2016-17 expense budget. The departmental Worker's Compensation and General Liability insurance have been moved from departmental budgets and are now budgeted in the Employee Benefits. This decrease is driven by a $4,873,773 reduction to the city’s contribution to the Insurance Fund for city medical expenses. This reduction in contribution lowers the expense in the city’s General Fund while reducing the ample fund balance in the city’s Insurance Fund. This decrease is offset by a $310,306 net increase in other miscellaneous accounts driven by an increased contribution to the city’s Other Post Employment Benefit (OPEB) fund.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved BOE Benefit $2,458,701 $2,617,911 $2,901,723$3,425,923 $524,20018.07 % City Lap & Workers Comp $0 $0 $4,181,283$3,364,495 ($816,788 ) (19.53 %) Insurance $10,986,147 $10,702,284 $11,983,068$7,138,449 ($4,844,619 ) (40.43 %) OPEB Contribution $13,846,636 $14,346,636 $14,846,636$15,346,636 $500,0003.37 % Social Security $2,328,000 $2,438,267 $2,499,665$2,566,191 $66,5262.66 % Unemployment $102,570 $113,299 $145,565$152,779 $7,2144.96 %

Total $29,722,054 $30,218,397 $36,557,940$31,994,473 ($4,563,467 ) (12.48 %)

Budget By Major Group Contractual Service $785,400 $800,900 $806,600$835,754 $29,1543.61 % Fixed Charges $28,936,654 $29,417,497 $35,751,340$31,158,719 ($4,592,621 ) (12.85 %) Total $29,722,054 $30,218,397 $36,557,940$31,994,473 ($4,563,467 ) (12.48 %)

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $29,722,054 $30,218,397 $36,557,940$31,994,473 ($4,563,467 ) (12.48 %)

City of Norwalk 183 Department Summary - PENSIONS PENSIONS

SIGNIFICANT CHANGES The approved FY 2017-18 budget is $1,507,038 or a 12.5% increase over the approved FY 2016-17 expense budget for the City, Police and Fire department pension fund contributions. This increase is primarily driven by the city's reduction of its pension fund's expected investment rate of return from 7.5% to 7.375%. The City Charter requires the city to contribute the amount necessary to maintain these funds on a sound actuarial basis, as determined by the city's independent actuary, as follows:

The contribution to the City Employees Pension Fund (which covers both City employees and Board of Education non-certified staff) is $5,614,915; the contribution to the Police Pension Fund is $4,792,975;the contribution to the Fire Pension Fund is $2,903,735. There is also a $250,000 budget for the city's 401A match contribution for newer employees and a $52,375 of miscellaneous other administrative expenses in the approved budget.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Police $4,080,602 $4,314,628 $4,354,100$4,792,975 $438,87510.08 % Fire $2,547,300 $2,565,634 $2,628,693$2,903,735 $275,04210.46 % City $4,772,998 $4,770,033 $5,124,169$5,917,290 $793,12115.48 %

Total $11,400,900 $11,650,295 $12,106,962$13,614,000 $1,507,03812.45 %

Budget By Major Group Contractual Services $14,722 $8,264 $52,375$52,375 $00.00 % Fixed Charges $11,386,178 $11,642,031 $12,054,587$13,561,625 $1,507,03812.50 % Total $11,400,900 $11,650,295 $12,106,962$13,614,000 $1,507,03812.45 %

NON-TAX REVENUE

Miscellaneous $12,654 $11,990 $0$11,990 $11,9900.00 % Total $12,654 $11,990 $0 $11,990 $11,9900.00 %

AMT. SUPPORTED BY TAXES $11,388,246 $11,638,305 $12,106,962$13,602,010 $1,495,04812.35 %

184 City of Norwalk Department Summary - CONTINGENCY CONTINGENCY

SIGNIFICANT CHANGES The Contingency approved FY 2017-18 budget has a $1,345,073 or 52.2% increase over the approved FY 2016-17 expense budget. This is due to the addition of a contingency amount for unsettled contracts. All city contracts expired at the end of the FY 2016-2017 and an estimated salary increase is held in this contingency account; however, anticipated step increases are accounted for in the departmental budgets.

2014-15 2015-16 * 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Adjusted Approved Contingency $0 $0 $2,576,737$3,921,810 $1,345,07352.20 %

Total $0 $0 $2,576,737$3,921,810 $1,345,07352.20 %

Budget By Major Group Others $0 $0 $2,576,737$3,921,810 $1,345,07352.20 % Total $0 $0 $2,576,737$3,921,810 $1,345,07352.20 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $0 $0 $2,576,737$3,921,810 $1,345,07352.20 %

City of Norwalk 185

CITY OF NORWALK

ANNUAL BUDGET

Capital Fund – Capital Budget Process

INTRODUCTION

The Capital Budget is the City’s plan of capital projects and the means of financing them for a given fiscal year. The Planning and Zoning Commission adopts the five-year program and the Common Council approves authorization for the first year of the program. Although Norwalk has a separate capital budget process, the following section contains a summary of the City’s capital budget. Included is an explanation of the capital budget process, its relationship to the operating budget, and a brief description of the approved capital projects for 2017-18. This section also contains information on debt policies and debt administration in the City.

Capital Projects

Section 30-4 of the Norwalk City Code defines a capital budget item as follows:

All monies, other than for ordinary operating expenses, which shall be requested or expended for the acquisition of land or buildings and for the improvement, purchase, enlargement and development of properties of the City, including the construction or remodeling of schools, public buildings and structures of whatever nature, for highways, parks, sanitary sewers, sewage and garbage disposal plants, drainage systems, rehabilitation of blighted areas and for machinery and other facilities having a usable expectancy of at least ten (10) years, for which the credit of the City shall be pledged by the issuance of bonds, notes or other certificates of indebtedness, shall be deemed to be capital budget items.

Capital Budget Process

The following paragraphs outline the major steps and dates involved in preparing and processing the Capital Budget, as prescribed in the City Code.

OCTOBER – NOVEMBER

Capital Requests Submitted

During the middle of October, the Management and Budgets Division distributes capital budget request packages to the departments. These requests are completed and returned to the Management and Budgets Division typically by late November.

JANUARY

Review of Departmental Requests and Presentation of Finance Department

Recommendations

During the early part of January, the Finance and Planning and Zoning Departments hold preliminary meetings with the City Departments to review their requests. In addition, the Planning Commission meets later in the month with the Departments to review their submissions. The Finance Department compiles and transmits the requests together with its recommendations to the Board of Estimate and Taxation, the Common Council and the Planning Commission on or before February 1. Included in these recommendations is the estimated effect of such expenditures upon the current budget and the bonded indebtedness for the succeeding years.

City of Norwalk 187 Capital Fund – Capital Budget Process

FEBRUARY

Planning Commission Presents Recommendations

On or before February 15th, the Planning Commission shall hold hearings on the proposed Capital Projects Program. Following these hearings, the Commission makes its recommendations on the Capital Budget for the ensuing fiscal year.

MARCH

Mayor Presents Recommendations and Board of Estimate and Taxation Reviews

Funding Levels

On or before March 5th of each year, the Planning Commission shall transmit the Capital Budget to the Mayor for review and recommendations. During this stage the Mayor may reduce or eliminate any departmental requests. However, the Mayor may not add any new projects without submitting them to the Planning Commission. If the Planning Commission opposes the new project, the Mayor must note the Commission’s opposition when transmitting his recommendations to the Board of Estimate and Taxation and the Common Council. On or before March 15th the Mayor transmits his recommended Capital Budget to the Board of Estimate and Taxation. The Board then reviews the requests and transmits in writing its opinion as to the amount of funds the City should appropriate in the Capital Budget and the effect of such expenditures upon the City’s operating budget and credit rating. The Board of Estimate and Taxation may also transfer from the Capital Budget to the Operating Budget all or part of those capital items that may feasibly be included in the operating budget for the ensuing fiscal year.

APRIL

Adoption of Capital Budget

Upon reviewing the recommendations of the Board of Estimate and Taxation, the Common Council may approve, reject or reduce any project through a majority vote of its members. The Common Council also has within its authority, the ability to reinstate any item that may have been previously disapproved. The Common Council approves the final Capital Budget by April 15th.

MAY

Financing Method Determined

On or before the first day of May, the Finance Director shall transmit to the Common Council and the Board of Estimate and Taxation recommendations with regards to the most feasible and economic method of financing the capital budget.

Any resolutions regarding the financing of such Capital Budget must also be approved by the Board of Estimate and Taxation and the Common Council.

188 City of Norwalk

Capital Fund – Debt Administration

DEBT ADMINISTRATION

A significant portion of the City’s expenditures represents purchases of goods and services that are consumed in a relatively short period of time, typically one year or less. These purchases are funded through the City’s Operating Budget, since they represent current operating expenses.

Capital expenditures, however, may be financed either from current revenue or through the issuance of debt. Capital expenditures are defined in the Norwalk City Code as items that cost at least $10,000 and have a useful life of ten years or more. These expenditures are incorporated in a five-year capital improvement plan, which is updated annually. The City employs both pay-as-you-go and pay-as-you-use capital financing strategies. Approximately fifteen years ago the City developed a comprehensive debt management strategy, which has been refined in each of the succeeding years.

The core elements of this strategy are as follows:

 Continue to fund necessary capital activities giving priority to projects that (a) protect public safety and welfare; (b) preserve the City’s investment in its infrastructure; and (c) enhance the City’s tax base and residential property values.

 Transfer as many recurring capital items as possible to the operating budget.

 Reduce long-term debt service costs by limiting financing for building and infrastructure projects to twenty (20) year maturities or less, and less than 20 for all other projects; sizing issues to take advantage of bank qualified financing; and by carefully blending private use activities with public purpose projects in an effort to maximize the use of tax exempt financing.

 Make conservative use of short-term financing to avoid interest rate risk.

 Coordinate capital planning and financing to stabilize annual debt service.

 Continually update long range planning and debt scheduling to provide for absorption of large projects anticipated in the future.

The purpose of the strategic debt management plan is to satisfy project requirements and strengthen the City’s long-term financial position. Various debt ratios are meaningful indicators of the City’s financial position and strength and are useful tools for municipal management, public evaluation of performance, and investment decision-making for those considering the purchase of the City’s bonds or notes.

CITY INDEBTEDNESS AND DEBT LIMITS

Under Connecticut General Statutes, municipalities shall not incur indebtedness through the issuance of bonds that will cause aggregate indebtedness by class to exceed the following:

- General Purposes – 2.25 times annual receipts from taxation - School Purposes – 4.5 times annual receipts from taxation - Sewer Purposes – 3.75 times annual receipts from taxation - Urban Renewal Purposes – 3.25 times annual receipts from taxation - Unfunded Past Pension – 3.0 times annual receipts from taxation

In no case, however, shall the total indebtedness exceed seven times the base.

City of Norwalk 189 Capital Fund - Debt Schedules

CITY INDEBTEDNESS

COMPUTATION OF STATUTORY DEBT LIMIT AND DEBT MARGIN

The following table sets forth the computation of the statutory debt limit of the City and the debt incurring margin as of August 1, 2017.

Total FY 2016 tax collections (including interest and lien fees): $ 299,051,000 State reimbursement of revenue loss on: Tax Relief for the elderly 12,000 Base for establishing debt limit $ 299,063,000

DEBT LIMIT Unfunded General Urban Past Purpose Schools Sewers Renewal Pension Total General Purpose (2.25 times base) $672,891,750

Schools (4.5 times base) $1,345,783,500

Sewers (3.75 times base) $1,121,486,250

Urban Renewal (3.25 times base) $971,954,750

Unfunded Pension (3.0 times base) $897,189,000

Total Debt (7.0 times base) $2,093,441,000

INDEBTEDNESS (Including the Bonds and Maritime Center Debt)

Bonds Payable $ 153,221,472 (1) $ 74,904,960 $ 32,283,044 (2) $ 20,528,599 $ - $ 280,938,075

Authorized but Unissued Debt 14,385,300 90,798,230 9,350,000 3,399,000 - 117,932,530

Overlapping Indebtedness 29,736,158 (3) - - - - 29,736,158

Total Bonded Indebtedness 197,342,930 165,703,190 41,633,044 23,927,599 - 428,606,763

Excess of Limit Over Outstanding and Authorized Debt $ 475,548,820 $ 1,180,080,310 $ 1,079,853,206 $ 948,027,151 $ 897,189,000 $ 1,664,834,237

(1) Parking Authority bonds total $7,305,553 and are guaranteed by the full faith and credit of the city but will be repaid from parking revenues.

(2) Includes $8,546,969 of general obligation bonds and $23,718,075 of State of Connecticut Clean Water Fund ("CWF") Program Project Loan Obligations

(3) Includes State of Connecticut Drinking Water Loans in the amount of $6,252,137 for the First Taxing District and $14,984,021 for the Second Taxing District, and $8,500,000 in General Obligation Bonds for the Second Taxing District. Any loans undertaken will be supported by the full faith and credit of the districts and not the City.

190 City of Norwalk

Capital Fund - Debt Schedules

STATEMENTS OF REVENUES, EXPENDITURES AND CHANGES IN FUND BALANCE CAPITAL PROJECTS FUND

2012-13 2013-14 2014-15 2015-16 2016-17 REVENUES General and property taxes$ 10,707 $ 10,348 $ 6,783 $ 6,783 $ 569 and sewer assessments State and Federal government 7,412,541 5,586,265 7,146,843 5,469,916 3,043,644 Licenses, permits, fees and other 102,000 -0- -0- -0- Interest on investments 8,487 231,965 32,462 41,333 73,244 Miscellaneous -0- -0- -0- -0- -0- TOTAL REVENUES 7,533,735 5,828,578 7,186,088 5,518,032 3,117,457

EXPENDITURES Public Works 4,400,000 -0- -0- -0- -0- Capital Outlay 28,690,439 27,749,417 32,363,284 23,486,735 17,181,766 Debt Service 235,178 106,472 103,645 194,849 -0- TOTAL EXPENDITURES 33,325,617 27,855,889 32,466,929 23,681,584 17,181,766

Revenues over (under) expenditures (25,791,882) (22,027,311) (25,280,841) (18,163,552) (14,064,309)

OTHER FINANCING SOURCES Issuance of debt 24,000,000 21,000,000 14,500,000 15,600,000 22,000,000 Premium on bond issuance 154,289 -0- -0- -0- -0- Operating transfers in -0- -0- 771,000 -0- -0- Operating transfers (out) -0- -0- -0- - - TOTAL OTHER FINANCING SOURCES 24,154,289 21,000,000 15,271,000 15,600,000 22,000,000

Excess (deficiency) of Revenues and Other Financing Sources over (under) Expenditures and Other Financing Uses (1,637,593) (1,027,311) (10,009,841) (2,563,552) 7,935,691

Beginning Fund Balance as of July 1 $20,838,556 $19,200,963 $18,173,652 $8,163,811 $5,600,259

Ending Fund Balance as of June 30 $19,200,963 $18,173,652 $8,163,811 $5,600,259 $13,535,950

Note: The city does not make projections for its capital fund balance, therefore fiscal year 2016-17 is the budgeted amount.

City of Norwalk 191 Capital Fund - Debt Schedules

RATIO OF GENERAL OBLIGATION BONDED DEBT TO ENGL AND PER CAPITA LAST TEN FISCAL YEARS

Debt to Beginning Fiscal End of Fiscal Year Equalized Net Grand List ENGL of Fiscal Year Debt per Year Bonded Debt (ENGL) * Ratio Population ** Capita

2007-08 $ 237,743,424 $20,074,696,467 1.18% 84,640 $ 2,809

2008-09 $ 257,410,475 $20,990,084,209 1.23% 84,692 $ 3,039

2009-10 $ 252,398,467 $18,035,743,033 1.40% 83,456 $ 3,024

2010-11 $ 251,518,476 $17,356,987,045 1.45% 83,185 $ 3,024

2011-12 $ 250,187,380 $16,955,393,390 1.48% 85,992 $ 2,909

2012-13 $ 276,765,135 $16,560,812,571 1.67% 86,705 $ 3,192

2013-14 $ 273,630,935 $16,572,378,408 1.65% 87,285 $ 3,135

2014-15 $ 265,858,120 $16,956,223,841 1.57% 87,944 $ 3,023

2015-16 $ 257,372,763 $17,956,313,819 1.43% 88,145 $ 2,920

2016-17 $ 260,887,030 $19,278,296,085 1.35% 88,438 $ 2,950

* source: Norwalk Tax Assessor ** source: http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=CF

SCHEDULE OF CURRENT AND PROJECTED FUTURE DEBT

Debt Service Projected Financed by Future Fiscal Year Taxes * Borrowing 2017-18 24,862,463 49,275,000 2018-19 27,904,572 43,836,000 2019-20 30,515,309 41,882,000 2020-21 32,594,183 42,718,000

* These amounts are less than total debt service due to reimbursements from the 1st and 6th Taxing Districts, Oak Hill Park Authority, and Federal BABs reimbursement and enterprise funds

192 City of Norwalk

Capital Fund - Debt Schedules

COMBINED SCHEDULE OF BONDED DEBT THROUGH MATURITY AS OF 6/30/2017

City City Fiscal Principal Interest Total Debt Year Payments Payments Service

2017-18 23,213,660 8,984,838 32,198,498

2018-19 24,924,021 7,889,745 32,813,766

2019-20 22,890,263 7,106,786 29,997,049

2020-21 21,337,083 6,255,688 27,592,771

2021-22 20,949,860 5,435,076 26,384,936

2022-23 20,986,588 4,658,434 25,645,022

2023-24 21,073,420 3,895,344 24,968,764

2024-25 19,190,691 3,127,341 22,318,032

2025-26 17,848,413 2,405,100 20,253,512

2026-27 16,896,593 1,877,648 18,774,240

2027-28 14,945,241 1,340,858 16,286,098

2028-29 11,937,366 950,187 12,887,553

2029-30 10,345,978 580,412 10,926,390

2030-31 7,614,087 305,368 7,919,454

2031-32 5,274,702 115,087 5,389,789

2032-33 1,459,064 20,432 1,479,496

$260,887,030 $54,948,344 $315,835,374

(1) Includes obligations of the Water Pollution Control Authority and the Parking Authority which will be paid from sewer charges and parking revenues. These obligations are also backed by the full faith and credit of the City of Norwalk.

City of Norwalk 193 Capital Fund - Funded Capital Projects

Council Mayor Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

DEPARTMENT SUMMARY POLICE DEPARTMENT 83,000 0 0 0 0 COMBINED DISPATCH 0 0 890,000 15,000,000 0 FIRE DEPARTMENT 945,000 35,000 1,285,000 105,000 635,000 PUBLIC WORKS 9,695,000 8,992,000 9,382,000 7,951,000 8,080,000 PARKING AUTHORITY 1,068,000 967,000 832,000 1,162,000 860,000 WATER POLLUTION CONTROL AUTHORITY 9,350,000 11,650,000 4,250,000 1,250,000 1,250,000 BOARD OF EDUCATION 93,071,000 52,902,000 7,984,000 8,267,000 10,573,000 RECREATION & PARKS 2,844,000 1,150,000 1,475,000 1,150,000 625,000 LIBRARY 146,000 76,000 21,000 0 0 HISTORICAL COMMISSION 990,000 605,000 290,000 440,000 295,000 REDEVELOPMENT AGENCY 1,550,000 800,000 750,000 800,000 750,000 INFORMATION TECHNOLOGY 398,000 300,000 211,000 259,000 229,000 HEALTH 28,000 0 0 0 0 HUMAN RELATIONS & FAIR RENT 250,000 250,000 250,000 250,000 250,000 SIXTH TAXING DISTRICT 300,000 0 0 0 0 PLANNING & ZONING 0 20,000 0 0 0 Total Capital 120,718,000 77,747,000 27,620,000 36,634,000 23,547,000

LESS: REVENUES LOCIP 638,000 638,000 638,000 638,000 638,000 PARKING AUTHORITY 1,068,000 967,000 832,000 1,162,000 860,000 WATER POLLUTION CONTROL AUTHORITY 9,350,000 11,650,000 4,250,000 1,250,000 1,250,000 HISTORICAL COMMISSION 500,000 0 0 0 0 BOARD OF EDUCATION 23,563,000 14,200,000 1,298,000 1,383,000 1,845,000 SIXTH TAXING DISTRICT 300,000 0 0 0 0 Total Revenues 35,419,000 27,455,000 7,018,000 4,433,000 4,593,000

NET AMOUNT TO BE BONDED $85,299,000 $50,292,000 $20,602,000 $32,201,000 $18,954,000

194 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

A. POLICE 1. Camera Infrastructure 33,000 0 0 0 0

2. Communication Gear 50,000 0 0 0 0

SUBTOTAL - POLICE DEPT. $ 83,000 $ - $ - $ - $ -

COMBINED DISPATCH 1. Radio System Replacement 0 0 0 15,000,000 0

2. Communication Console 0 0 890,000 0 0

SUBTOTAL - COMB. DISPATCH $ - $ - $ 890,000 $ 15,000,000 $ -

B. FIRE C0310 1. SCBA Airpacks 360,000 0 0 20,000 0

C0385 2. Building Repairs Various Stations 35,000 35,000 35,000 35,000 35,000

C0443 3. Fairfield Ave Const Match 475,000 0 0 50,000 0

C0486 4. Vehicles Replacement 75,000 0 0 0

C0437 5. Apparatus Replacement 0 0 1,250,000 0 600,000

SUBTOTAL - FIRE DEPARTMENT $ 945,000 $ 35,000 $ 1,285,000 $ 105,000 $ 635,000

C. PUBLIC WORKS C0232 A-1. Traffic Signals at Various 0 0 280,000 280,000 280,000 Locations C0562 A-2. Pavement Markings and Signage 175,000 0 200,000 0 200,000

C0514 A-4. Transportation Master Plan 0 250,000 250,000 250,000 250,000 Implementation A-5. Pavement Markings & Signage for 50,000 25,000 25,000 25,000 25,000 Biking A-6. Seaview Avenue Improvements 200,000 0 0 0 0

C0581 A-7. Projected Crosswalks/Warnings 50,000 50,000 50,000 50,000 50,000

TRAFFIC MANAGEMENT SUBTOTAL $ 475,000 $ 325,000 $ 805,000 $ 605,000 $ 805,000

C0392 B-1. Perry Avenue Bridge Over Norwalk River 233,000 0 0 0 0 C0496 B-2. James Street Bridge over 705,000 0 0 0 0 Silvermine C0315 B-3. General Bridge & Retaining Wall 0 0 0 65,000 0 Repairs B-4. Glover Avenue Bridge 0 0 0 0 150,000

BRIDGES SUBTOTAL $ 938,000 $ - $ - $ 65,000 $ 150,000

City of Norwalk 195 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

C0313 C-1. Fleet Replacement 665,000 500,000 500,000 500,000 500,000

FLEET SUBTOTAL $ 665,000 $ 500,000 $ 500,000 $ 500,000 $ 500,000

C0021 E-1. Pavement Management Program 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000

PAVEMENT PROGRAMS SUBTOTAL $ 5,000,000 $ 5,000,000 $ 5,000,000 $ 5,000,000 $ 5,000,000

C0318 F-2. Sidewalks & Curbing - Citywide 975,000 1,000,000 450,000 450,000 450,000

C0503 F-3. Footpath Replacement 100,000 50,000 50,000 50,000 50,000

SIDEWALKS SUBTOTAL $ 1,075,000 $ 1,050,000 $ 500,000 $ 500,000 $ 500,000

C0302 G-1. General Drainage 250,000 250,000 250,000 250,000 250,000

C0440 G-2. Watercourse Maintenance 500,000 500,000 500,000 500,000 500,000

C0425 G-5. Stormwater Quality Management Plan 0 100,000 0 100,000 0

STORM WATER MANAGEMENT SUBTOTAL $ 750,000 $ 850,000 $ 750,000 $ 850,000 $ 750,000

C0439 H-1. City Hall Repairs & Improvements 195,000 0 110,000 0 0

C0583 H-2 Sidewalk Curb Building Management 25,000 0 25,000 0 0

C0476 H-3. Various City Bldgs - General Capital Repairs 20,000 50,000 50,000 50,000 50,000

C0119 H-4. Public Works Center - Repairs/Improvements 17,000 0 0 0 0

C0327 H-5. Energy Conservation Various Locations 56,000 25,000 25,000 25,000 25,000

C0133 H-6. Main Library Repairs and Improvements 158,000 75,000 42,000 10,000 0

C0543 H-7. Environmental Remediation 0 20,000 20,000 20,000 0

C0325 H-9. Lockwood House Repairs and Improv. 0 0 65,000 26,000 0

C0295 H-11. Ben Franklyn 0 190,000 190,000 0 0

BUILDING MANAGEMENT SUBTOTAL $ 471,000 $ 360,000 $ 527,000 $ 131,000 $ 75,000

C0233 I-1. Tree Planting General 50,000 50,000 50,000 50,000 50,000

TREE PLANTING SUBTOTAL $ 50,000 $ 50,000 $ 50,000 $ 50,000 $ 50,000

C0234 J-1. Tea21 Local Match 0 150,000 150,000 150,000 150,000

C0441 J-2. Safe Routes to Schools 250,000 100,000 100,000 100,000 100,000

C0471 J-3. East Ave Bridge 0 607,000 1,000,000 0 0

196 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

C0515 K-1. Transfer Station-Repairs 21,000 0 0 0 0

PUBLIC WORKS OTHER SUBTOTAL $ 21,000 $ - $ - $ - $ -

SUBTOTAL - PUBLIC WORKS $ 9,695,000 $ 8,992,000 $ 9,382,000 $ 7,951,000 $ 8,080,000

D. PARKING AUTHORITY C0303 1. Parking Facilities 781,000 667,000 682,000 912,000 610,000

C0465 2 Revenue Control/Smart Parking 287,000 300,000 150,000 250,000 250,000

SUBTOTAL - PARKING AUTHORITY $ 1,068,000 $ 967,000 $ 832,000 $ 1,162,000 $ 860,000

E. WATER POLLUTION CONTROL AUTHORITY C0361 1. Collection System Rehabilitation 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000

C0564 2. Ely Ave/Bouton Str. Hydraulic Repair 0 2,000,000 0 0

C0545 3. Solids Handling Facility 7,000,000 8,000,000 0 0 0

4. WWTP Miscellaneous Upgrades 1,000,000 250,000 250,000 0 0

C0360 5. Pump Station Upgrade/Replacement 250,000 250,000 250,000 250,000 250,000

C0363 6. SCADA and I&C Systems 100,000 150,000 0 0 0

7. Keeler Brook Pump Station Upgrade 0 2,000,000 0 0 0

8. Supplemental Treatment Upgrade 0 0 750,000 0 0

SUBTOTAL - WPCA $ 9,350,000 $ 11,650,000 $ 4,250,000 $ 1,250,000 $ 1,250,000

F. BOARD OF EDUCATION 1. Nathaniel Ely School 41,912,000 0 0 0 0

2. Ponus Ridge School 43,349,000 0 0 0 0

3. Columbus School 0 20,952,000 0 0 0

4.Jefferson School 0 24,112,000 0 0 0

5. Curriculum Materials & Textbooks 252,000 149,000 294,000 150,000 150,000

C0112 6. District Technology 650,000 650,000 650,000 650,000 650,000

C0587 7. Capital Repairs and Replacements 200,000 200,000 200,000 200,000 200,000

C0587 8.Facilities Master Plan Capital Needs 6,358,000 6,489,000 6,490,000 6,917,000 9,223,000 Implementation SUBTOTAL - BOARD OF ED. $ 92,721,000 $ 52,552,000 $ 7,634,000 $ 7,917,000 $ 10,223,000

City of Norwalk 197 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

G. RECREATION & PARKS C0486 1. Vehicles 84,000 100,000 100,000 100,000 100,000

C0367 2. Veterans Memorial Park 1,900,000 0 0 225,000 0

C0321 3. Basketball & Tennis Courts 50,000 50,000 50,000 50,000 50,000

C0364 4. School & Park Playgrounds 175,000 150,000 150,000 150,000 300,000

C0366 5. Cranbury Park/Gallaher Estate 260,000 250,000 0 250,000 0

C0365 6. Calf Pasture Beach 40,000 200,000 0 200,000 0

C0588 7. Paving Sidewalks Projects 60,000 25,000 25,000 25,000 25,000

C0431 8. Oyster Shell Park - Landfill 0 200,000 0 0 0

C0131 9. Backstop & Fencing Improvements 50,000 50,000 50,000 50,000 50,000

C0370 10. Tree Planting 50,000 50,000 50,000 50,000 50,000

C0472 11. Wallace Bell Parks Garage 25,000 25,000 0 0 0

C0372 12. Open Space Fund 50,000 50,000 50,000 50,000 50,000

C0575 13. Rowayton Community Docks 0 0 1,000,000 0 0

14. Malmquist Field Auxillary Use Parking 100,000 0 0 0 0

SUBTOTAL - REC. AND PARKS $ 2,844,000 $ 1,150,000 $ 1,475,000 $ 1,150,000 $ 625,000

H. LIBRARY 1. Innovation Place Headquarters 25,000 0 0 0 0 Main Library 2. SONO Branch Library Repurposing 55,000 45,000 0 0 0

3. Library Signage 10,000 10,000 0 0 0

C0548 4. Norwalk Newspaper Digitization 21,000 21,000 21,000 0 0

C0589 5. Strategic Plan 35,000 0 0 0 0

SUBTOTAL - LIBRARY $ 146,000 $ 76,000 $ 21,000 $ - $ -

198 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

I. HISTORICAL COMMISSION C0521 1. Mill Hill Master Plan-ADA Access 178,000 30,000 150,000

C0092 2. LMMM Roof Leak Repair 150,000 150,000 0 0 0

C0549 3. Lockwood House Museum ADA Access 107,000 325,000 40,000 0 0

C0550 4. WPA Murals 15,000 0 0 0 0

C0186 5. LMMM Improvement Project 500,000 0 0 225,000 225,000

C0533 6. Museum Collection Archive/Cataloguing 10,000 0 10,000 10,000 10,000

C0132 7. Mathews Park Buildings 15,000 0 50,000 175,000 0

C0294 8. Cemetery Conservation/Restoration 15,000 0 40,000 30,000 60,000

C0430 9. Barn/Smith Street Buildings 0 100,000 0 0 0

SUBTOTAL - HISTORICAL COMM. $ 990,000 $ 605,000 $ 290,000 $ 440,000 $ 295,000

J. REDEVELOPMENT AGENCY C0287 1. Wall Street Improvements 1,000,000 500,000 500,000 500,000 500,000

C0288 2. Affordable Housing 250,000 250,000 250,000 250,000 250,000

3. 50 Washington Street Plaza 300,000 0 0 0 0

C0535 4. Public Art Fund 0 50,000 0 50,000 0

SUBTOTAL - REDEV. AGENCY $ 1,550,000 $ 800,000 $ 750,000 $ 800,000 $ 750,000

K. INFORMATION TECHNOLOGY C0375 1. Citywide IT Projects 398,000 300,000 211,000 259,000 229,000

SUBTOTAL - IT $ 398,000 $ 300,000 $ 211,000 $ 259,000 $ 229,000

L. HEALTH 1. Health Department Building Upgrades 28,000 0 0 0 0

SUBTOTAL - HEALTH $ 28,000 $ - $ - $ - $ -

City of Norwalk 199 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2017-18 2018-19 2019-20 2020-21 2021-22

M. HUMAN RELATIONS AND FAIR RENT C0536 1. ADA Compliance 250,000 250,000 250,000 250,000 250,000

SUBTOTAL - HR & FAIR RENT $ 250,000 $ 250,000 $ 250,000 $ 250,000 $ 250,000

N. SIXTH TAXING DISTRICT C0189 1. Renovate Community Center 300,000 0 0 0 0

SUBTOTAL - SIXTH TAXING DISTRICT $ 300,000 $ - $ - $ - $ -

O. PLANNING & ZONING 1. P&Z Office Upgrades 0 20,000 0 0 0

SUBTOTAL - SIXTH TAXING DISTRICT $ - $ 20,000 $ - $ - $ -

GRAND TOTAL $ 120,718,000 $ 77,747,000 $ 27,620,000 $ 36,634,000 $ 23,547,000

200 City of Norwalk Capital Fund – Funded Capital Projects

2017-18 FUNDED CAPITAL PROJECTS

POLICE DEPARTMENT

PROJECT TITLE: Camera Infrastructure

PROJECT LIFE: 10 Years

SCHEDULED START: July 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $33,000

DESCRIPTION: Upgrade the existing PTP wireless and install and configure the camera equipment for video surveillance throughout Calf Pasture Beach and Veteran’s Park. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Communication Gear

PROJECT LIFE: 5 Years

SCHEDULED START: July 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $50,000

DESCRIPTION: Acquire 25 helmet communication devices.

IMPACT ON OPERATING BUDGET: None

FIRE DEPARTMENT

PROJECT TITLE: SCBA Airpaks

PROJECT LIFE: 10 Years

SCHEDULED START: July 2017 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $360,000

DESCRIPTION: Replace and upgrade the existing SCBA with new units that meet the newest NFPA standards.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 201 Capital Fund – Funded Capital Projects

PROJECT TITLE: Building Repairs Various Stations

PROJECT LIFE: 20 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $35,000

DESCRIPTION: Continual maintenance of building systems at four Fire Stations and the maintenance facility. The average age of these buildings is 40 years old and much of the routine maintenance has been deferred. IMPACT ON OPERATING BUDGET: Should be a reduction in repair costs as newer items require only routine maintenance.

PROJECT TITLE: Fairfield Ave Construction Match

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $475,000

DESCRIPTION: Replace the roof on Fairfield Ave building and replace four overhead doors.

IMPACT ON OPERATING BUDGET: None.

PROJECT TITLE: Vehicles Replacement

PROJECT LIFE: 20 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $75,000

DESCRIPTION: Replacement of two SUV vehicles.

IMPACT ON OPERATING BUDGET: None.

202 City of Norwalk Capital Fund – Funded Capital Projects

PUBLIC WORKS

PROJECT TITLE: Pavement Markings and Signage

PROJECT LIFE: 5 Years

SCHEDULED START: 2016 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $175,000

DESCRIPTION: This is an ongoing program to refresh all pavement markings and signage along city roadways not included in the paving program. It will include all centerline, shoulder, turn arrows, and stop bar markings. These need to be refreshed periodically to make sure the reflectivity, which plays an important role in vehicle safety, is good. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Pavement Markings and Signage for Biking

PROJECT LIFE: 5 Years

SCHEDULED START: 2016 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: Implement Mayor’s Norwalk Bike/Walk Task Force plan to install and/or refresh pavement markings and signage related to biking on Norwalk roads.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Seaview Avenue Improvements

PROJECT LIFE: 25 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $200,000

DESCRIPTION: Improve lack of pedestrian crossing at one of the city’s busiest streets.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 203 Capital Fund – Funded Capital Projects

PROJECT TITLE: Projected Crosswalks/Warnings

PROJECT LIFE: 15 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: The installation of Rapid Rectangular Flashing Beacons (RRFB) at unprotected crosswalks throughout the City. This project will also include any ADA associated crosswalk work, including ramps and landings. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Perry Avenue Bridge over the Norwalk River

PROJECT LIFE: 50 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $20,000

DESCRIPTION: Replace deteriorated bridge super structure and increase width of the travel way on Perry Avenue to add a dedicated left turn lane. This project is in conjunction with the Federal Local Bridge Program which will pay for 80% of the cost. These funds will be the final portion of the city’s construction costs. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: James Street Bridge over Silvermine

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $705,000

DESCRIPTION: Replace the existing functionally obsolete and structurally deficient bridge.

IMPACT ON OPERATING BUDGET: None

204 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Fleet Replacement

PROJECT LIFE: 10 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $665,000

DESCRIPTION: A continuous vehicle and equipment replacement and refurbishment plan in order to maintain city services for snow and ice control, highway and drainage repairs, and garbage services. In FY 2017-18 the following were funded: replacement of 1995 Ford L-9000, 2003, Traffic Maintenance Supervisor Truck, 2001 Jeep Cherokee, 2007 bucket loader, 2000 F550 low boy truck and road advisory messages. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Pavement Management Program

PROJECT LIFE: 20+ Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $5,000,000

DESCRIPTION: Funds will be used for paving and maintenance of city roads as well as complete pavement reconstruction of seriously deficient roads in order to provide safe travel surfaces, correct drainage and improve the city’s overall Pavement Condition Index. IMPACT ON OPERATING BUDGET: Reduced annual maintenance costs for pothole patching.

PROJECT TITLE: Sidewalks & Curbing – Citywide

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $975,000

DESCRIPTION: Repair and replace sidewalks and construct new sidewalks where none exist to provide for safe pedestrian traffic throughout the city. The city has 140 miles of sidewalk and funds will be used for the most critical sidewalk repairs adjacent to city property, including schools. Work will be done in conjunction with road paving as well planning and zoning work. IMPACT ON OPERATING BUDGET: None

City of Norwalk 205 Capital Fund – Funded Capital Projects

PROJECT TITLE: Footpath Replacement

PROJECT LIFE: Ongoing

SCHEDULED START: 2015 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $100,000

DESCRIPTION: Repair and replacement of existing footpath to enable pedestrian mobility and create and healthier and safer lifestyle. The city has 45 miles of footpaths and funds will be used to replace only the most critical.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: General Drainage

PROJECT LIFE: 40 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: Replacement, repair and construction of new local drainage systems, as needed, to resolve water flowing problems. These projects are often done in conjunction with the Pavement Management Program.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Watercourse Maintenance

PROJECT LIFE: 10 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $500,000

DESCRIPTION: Remove sediment, trees and other materials from city watercourses in order to help alleviate potential flooding issues.

IMPACT ON OPERATING BUDGET: None

206 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: City Hall – Repairs and Improvements

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $195,000

DESCRIPTION: Various updates, repairs and replacements to City Hall.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Sidewalks & Curbing – City Buildings & Property

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $25,000

DESCRIPTION: Construction of sidewalks where none exist as well as the repair of existing sidewalks at city facilities to enable pedestrian mobility

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Various Buildings – General Capital Repairs

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $20,000

DESCRIPTION: Most city buildings are between 20-70 years old and often require major repairs without notice. These funds will cover the costs of these unexpected repairs and replacements.

IMPACT ON OPERATING BUDGET: In the past, many large repairs as a result of unpredictable equipment failure have been covered through a special capital appropriation. Funding this project has helped save the city money by replacing large equipment prior to failure and avoid the cost of paying high premiums for emergency replacement work at the time of such equipment failures.

City of Norwalk 207 Capital Fund – Funded Capital Projects

PROJECT TITLE: Public Works Center – Repairs and Improvements

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $17,000

DESCRIPTION: Multi-year project to address infrastructure issues at the Public Works Center. Funds for FY 2017-2018 will be used to replace the original fuel pump and motor which is beyond the normal service life of 30 years. A new duplex fuel oil pump set will provide seamless redundancy if there is a failure. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Various Locations – Energy Conservation

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $56,000

DESCRIPTION: Installation of energy conservation equipment and applications for city buildings; also, the existing building management software is no longer supported by the manufacturer and requires upgrading. IMPACT ON OPERATING BUDGET: Previous projects have reduced usage by approximately 11.00%. (174,720 KWH).

PROJECT TITLE: Main Library Repairs and Improvements

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $158,000

DESCRIPTION: Ongoing repair and maintenance program for the main library. Funds for FY 2017-18 will be used at the main library for installation of a building management system to better control the heating, air conditioning and lighting control to improve efficiency.

IMPACT ON OPERATING BUDGET: A more efficient system will likely save money on utility expenses.

208 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Tree Planting

PROJECT LIFE: 50 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: Replace trees the department had to remove due to age, disease, accident, etc., and complete tree lines in areas where the addition of trees will enhance a neighborhood. As a result of this program the city has earned the status of a “Tree City” from the National Arbor Foundation. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Safe Routes to Schools

PROJECT LIFE: 20 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: Program eligible for federal funding for construction improvements under the Transportation Alternative Program of the FAST Act. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Transfer Station

PROJECT LIFE: 50 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $21,000

DESCRIPTION: Replacement of a 1980 compactor and pavement rehabilitation. IMPACT ON OPERATING BUDGET: None

City of Norwalk 209 Capital Fund – Funded Capital Projects

PARKING AUTHORITY

PROJECT TITLE: Parking Facilities PROJECT LIFE: 20 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $781,000

DESCRIPTION: Various parking facility upgrades and repairs as recommended by the 2013 facility assessment plan, as well as safety and security improvements. Funds for FY 2017-18 will be used for concrete, waterproofing and drainage repairs at Yankee Doodle Garage ($337,000), drainage, door, canopy repairs and security camera upgrades/LED replacement lightning at the South Norwalk railroad station ($218,000), waterproofing and other repairs at the Maritime Garage ($125,000) and various repairs at Havilland Deck ($101,000). IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Revenue Control/Smart Parking

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $287,000

DESCRIPTION: Upgrade and replace revenue control equipment and technology system-wide as recommended in the 2014 Smartparking Technology Plan. These changes will provide enhanced customer service, coordinated wayfinding functionality and decreased drive time through real time parking availability via Smartphone and vehicle applications. They will also result in improved audit function and increased compliance. FY 2017-18 funds will be used for the purchase of a VCR equipment with space availability technology and replacement of obsolete revenue control equipment in order to provide enhanced customer service. IMPACT ON OPERATING BUDGET: None

210 City of Norwalk Capital Fund – Funded Capital Projects

WATER POLLUTION CONTROL AUTHORITY

PROJECT TITLE: Collection System Rehabilitation

PROJECT LIFE: 50 Years

SCHEDULED START: 2005 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $1,000,000

DESCRIPTION: An on-going series of projects to rehabilitate the city’s 180 miles of sanitary sewer. This will fund a portion of the $20 million in repairs, identified by the plant’s contract operator, needed to ensure uninterrupted sewage service. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Solids Handling Facility

PROJECT LIFE: 30 Years

SCHEDULED START: 2016 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $7,000,000

DESCRIPTION: Upgrades to the solids handling facility, including the installation of a belt filter press to dewater sludge and dispose of sludge economically. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: WWTP Miscellaneous Upgrades

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $1,000,000

DESCRIPTION: Miscellaneous upgrades to the sewage treatment plant including a plant water pump system, chemical storage tank rehabilitation, and underground storage tanks replacement for heating oil. IMPACT ON OPERATING BUDGET: None

City of Norwalk 211 Capital Fund – Funded Capital Projects

PROJECT TITLE: Pump Station Upgrade/Replacement

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: Upgrade and replace the WPCA’s 22 pump stations to ensure sanitary sewage is conveyed to the WWTP without interruption of service. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: SCADA and I&C Systems

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $100,000

DESCRIPTION: Upgrade the information technology systems of the WWTP and pump stations.

IMPACT ON OPERATING BUDGET: None

BOARD OF EDUCATION

PROJECT TITLE: Nathaniel Ely School

PROJECT LIFE: 50 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $41,912,000

DESCRIPTION: Design and construct a new Pre-K to 8 School and move the current Bank Street/Progressive Magnet School at Columbus to the new school.

IMPACT ON OPERATING BUDGET: Increased operating expenses

212 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Ponus Ridge School

PROJECT LIFE: 50 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $43,349,000

DESCRIPTION: Design and construct a new Pre-K to 5 STEM Magnet School; renovate existing Ponus MS by creating K-8 STEM Magnet Campus.

IMPACT ON OPERATING BUDGET: Increased operating expenses

PROJECT TITLE: Curriculum Materials and Textbooks

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $252,000

DESCRIPTION: Start-up curriculum materials and textbooks needed for International Baccalaureate Program at BMHS, as well as non- fiction leveled information text. In addition, the current textbooks are 14 years old and do not meet the current or projected content needs, nor do they challenge students in STEM initiatives. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: District Technology

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $650,000

DESCRIPTION: Purchase of new and replacement technology, including computers, smartboards, network infrastructure and curriculum- related materials.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 213 Capital Fund – Funded Capital Projects

PROJECT TITLE: Capital Repairs and Replacements

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $200,000

DESCRIPTION: Replacement to mechanical equipment and other essential building components that must be addressed on an emergency basis in order to keep school building open and operational.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Facilities Master Plan Capital Needs Implementation

PROJECT LIFE: 25 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2022

FUNDING AMOUNT: $6,358,000

DESCRIPTION: Renovate the Rowayton School Cafeteria to rehabilitate the existing space in order to improve the lunch room environment and school climate. Also, perform an electrical study on Cranbury and Fox Run schools.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: District Paving & Concrete Site Work

PROJECT LIFE: 20 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2022

FUNDING AMOUNT: $350,000

DESCRIPTION: Replace broken and deteriorated asphalt pavement and concrete at all school sites city-wide. The current condition of sidewalks and parking lots could lead to potential safety issues and suits against the city. IMPACT ON OPERATING BUDGET: By deferring repairs, there is the potential of lawsuits.

214 City of Norwalk Capital Fund – Funded Capital Projects

RECREATION & PARKS

PROJECT TITLE: Vehicles

PROJECT LIFE: 15+Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $84,000

DESCRIPTION: Vehicle replacement program. Funding will be used to purchase a Mason Dump Truck ($70,000) and to replace 16 year-old mowers ($14,000).

IMPACT ON OPERATING BUDGET: Potential labor and repair savings due to having a newer fleet.

PROJECT TITLE: Veteran’s Memorial Park

PROJECT LIFE: 30+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $1,900,000

DESCRIPTION: Rebuild the Visitor’s Dock/piles with new utilities.

IMPACT ON OPERATING BUDGET: This project has an estimated $35,000 revenue increase impact.

PROJECT TITLE: Basketball & Tennis Courts

PROJECT LIFE: 15+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $50,000

DESCRIPTION: Repair and resurface basketball and tennis court facilities, as needed, in order to maintain safe, quality athletic areas. The city has over 50 courts.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 215 Capital Fund – Funded Capital Projects

PROJECT TITLE: School & Park Playgrounds

PROJECT LIFE: 20+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2017

FUNDING AMOUNT: $175,000

DESCRIPTION: Maintain a safe and well-equipped city playground system by replacing and adding playground equipment to school and park areas, as needed

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Cranbury Park/Gallaher Estate

PROJECT LIFE: 30+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $260,000

DESCRIPTION: Next phase of the building assessment is the building system, including the electrical, plumbing, remediation and ADA restroom in order to accommodate events. IMPACT ON OPERATING BUDGET: This project has an estimated $125,000 revenue increase impact.

PROJECT TITLE: Calf Pasture Beach

PROJECT LIFE: 20+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $40,000

DESCRIPTION: This is an on-going program of enhancements to Calf Pasture Beach in order to maintain the area and patron safety, provide amenities for family enjoyment as well as additional revenue for the city. Current year funds will be used to repair the concession exterior siding, the wood pavilions and to replace the portable tents. IMPACT ON OPERATING BUDGET None

216 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Paving Sidewalks Projects

PROJECT LIFE: 20+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $60,000

DESCRIPTION: Maintain a safe and well-equipped city sidewalks by paving, sealing and traffic calming projects in the parks.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Backstop & Fencing Improvements

PROJECT LIFE: 15+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $50,000

DESCRIPTION: Replace the existing perimeter, safety fencing and backstops throughout the park system in order to secure park property and improve park safety and appearance. Those highlighted in FY 2017-18 include the backstops at Jefferson Perimeter, Park Gates and repairs at all locations. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Tree Planting

PROJECT LIFE: 30+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $50,000

DESCRIPTION: Continue the department’s tree maintenance program. Plant and maintain trees, shrubs and perennials on all parks, schools and municipal grounds.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 217 Capital Fund – Funded Capital Projects

PROJECT TITLE: Wallace Bell Parks Garage

PROJECT LIFE: 20+ Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $25,000

DESCRIPTION: Various repairs to the department’s maintenance facility. Repairs in FY 2017-18 include repairs to the restroom facilities, new tiles, plumbing and dividers. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Open Space Fund

PROJECT LIFE:

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: Preserve or create Norwalk’s Open Space and protect its natural resources by providing financial support for initiatives and activities that seek to acquire and secure Open Space. These include acquiring real property, paying acquisition related costs, contributing to land acquisitions by not-for-profit organizations and making payments required to designate properties as Open Space. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Malmquist Field Auxiliary Use Parking

PROJECT LIFE:

SCHEDULED START: 2018 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $100,000

DESCRIPTION: Malmquist Field is the baseball field and running track at City Hall. The project is designed to extend the parking area in the center field of the baseball field.

IMPACT ON OPERATING BUDGET: None

218 City of Norwalk Capital Fund – Funded Capital Projects

LIBRARY

PROJECT TITLE: Innovation Place Headquarters Main Library

PROJECT LIFE: 1 Year

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $25,000

DESCRIPTION: Renovations at Wall Street innovation place headquarters.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: SONO Branch Library Repurposing

PROJECT LIFE: 2 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $55,000

DESCRIPTION: The SONO branch was renovated 10 years ago (2004-2006) and is in need of renovation to bring it back to a higher standard. The SONO branch has a high demand for room bookings from Norwalk businesses and non-profit organizations.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Library Signage

PROJECT LIFE: 2 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $10,000

DESCRIPTION: Replace old, dilapidated and often non-existent signage in order for the visitors to find items and places independently.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 219 Capital Fund – Funded Capital Projects

PROJECT TITLE: Norwalk Newspaper Digitization

PROJECT LIFE: 20 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $21,000

DESCRIPTION: A multi-year project to digitize old volumes of local newspapers and put them in a searchable database in order to preserve them. Money in FY 2017-18 will be used to digitize the South Norwalk Sentinel from 1870-1945.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Strategic Plan

PROJECT LIFE: 5 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $35,000

DESCRIPTION: Hire a consultant to help create a long range strategic plan in order to provide the Library with outcome focused directions and a vision for the future. This plan will help the Library ensure programs and services will meet not only current, but also future needs of the community.

IMPACT ON OPERATING BUDGET: None

HISTORICAL COMMISSION

PROJECT TITLE: Mill Hill Master Plan – ADA Access

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2014 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $178,000

DESCRIPTION: Implementation of the Master Preservation Plan as well as ensuring that the historic green space is preserved and made ADA compliant. This project will be done in phases, with FY 2017-18 funds being used to do wall repairs, replace the schoolhouse roof and replace the HVAC in the school office. IMPACT ON OPERATING BUDGET: None

220 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Lockwood Mathews Mansion Museum – Roof Repair

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2013 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $150,000

DESCRIPTION: A three phase project to repair the roof leaks that were identified in a 2013 architectural report. The first and second phases of the project were completed in January 2015. FY 2017-18 funds will continue the third phase of work, which involves the reflashing of West Gable, N & S Eave, large dormers and chimney repairs. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Lockwood House Museum – ADA Access

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2014 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $107,000

DESCRIPTION: Make the building that will house the relocated Norwalk Museum, as well as the area around it, ADA accessible. Phase II will continue the construction of the access ramps and sidewalks to conference rooms and offices, ADA modifications to the entry hall, conference room and kitchen. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: WPA Murals

PROJECT LIFE: 50-75 Years

SCHEDULED START: 2014 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $15,000

DESCRIPTION: Help implement the Arts Commission’s Plan to preserve, protect and improve the historical experience associated with the city’s collection of WPA murals. FY 2017-18 funds will focus on graphic design of the permanent exhibit and production costs. IMPACT ON OPERATING BUDGET: None

City of Norwalk 221 Capital Fund – Funded Capital Projects

PROJECT TITLE: Lockwood Mathews Mansion Improvement Project

PROJECT LIFE: 75-100 Years

SCHEDULED START: 2015 SCHEDULED COMPLETION: 2030

FUNDING AMOUNT: $500,000

DESCRIPTION: An ongoing project among the city, Lockwood Mathews Mansion non-profit, the State and preservation architects to preserve, conserve and restore the Mansion while making it ADA compliant. In FY17-18 the funds are received from a grant from the state and will be used to construct a new ADA ramp to the first floor, a basement egress, office and lower hall restoration.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Museum Collection – Archiving and Cataloguing

PROJECT LIFE: 75-100 Years

SCHEDULED START: 2016 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $10,000

DESCRIPTION: Thoroughly identify, catalog and store the museum collections as part of the ongoing plans to restructure and relocate the City’s Archives, Funds will be used to conserve four paintings, and three tall case clock.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Mathews Park Buildings

PROJECT LIFE: 75-100 Years

SCHEDULED START: 2015 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $15,000

DESCRIPTION: A multi-year program for refurbishing the historical buildings in Mathews Park. Funds for FY2017-18 will be used to replace a portion of the rear roofing and flashing.

IMPACT ON OPERATING BUDGET: None

222 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Cemetery Conservation/Restoration

PROJECT LIFE: 75-100 Years

SCHEDULED START: 2015 SCHEDULED COMPLETION: 2022

FUNDING AMOUNT: $15,000

DESCRIPTION: Conservation of the grave markers in the four city-owned cemeteries. Sites are determined based on need and efficiency of labor. Funds for FY 2017-18 will be used to conserve 25 damaged headstones. IMPACT ON OPERATING BUDGET: None

REDEVELOPMENT AGENCY

PROJECT TITLE: Wall Street Improvements

PROJECT LIFE: 30 Years

SCHEDULED START: 2016 SCHEDULED COMPLETION:. 2018

FUNDING AMOUNT: $1,000,000

DESCRIPTION: Advancement of the Wall Street Redevelopment Initiative. This request is a consolidation of West Avenue, Wall Street and South Norwalk Public Improvements previously funded in the Capital Budget.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Affordable Housing Development

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: The Redevelopment Agency will provide financial assistance to housing developers and non-profits as a tool to foster the inclusion of affordable housing units within new housing development projects. The goal is to increase the supply of affordable units by incorporating affordable units within planned projects thereby taking advantage of the strength of the existing housing market. The immediate focus will be in the South Norwalk Area. IMPACT ON OPERATING BUDGET: None

City of Norwalk 223 Capital Fund – Funded Capital Projects

PROJECT TITLE: Washington Street Plaza

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $300,000

DESCRIPTION: Improve the appearance of Washington Street Plaza in order to integrate the appearance of the plaza as the transition space between Washington Street public realm with the private entry lobby of the 50 Washington Street commercial building.

IMPACT ON OPERATING BUDGET: None

INFORMATION TECHNOLOGY

PROJECT TITLE: City-wide Information Technology Plan

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $398,000

DESCRIPTION: Various projects to enhance and improve the current IT infrastructure, communications, and technology and enable city staff to efficiently deliver services to the public. Funds in FY17- 18 will be used to address all projects identified as critical by the IT Department. These include the yearly desktop printing refresh program ($100,248), migrate DPW to the new Municity software ($50,000), installing mobile data terminals in the Police patrol cars ($34,400), PC and phone distribution switch replacement ($31,295), risk mitigation and information security ($30,000), upgrade of the backup/archive system ($30,000) and other miscellaneous upgrades ($122,057). IMPACT ON OPERATING BUDGET: None

224 City of Norwalk Capital Fund – Funded Capital Projects

HEALTH

PROJECT TITLE: Health Department Building Upgrades

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $28,000

DESCRIPTION: Replace the waiting room partition wall which is outdated and build a basement storage enclosure in order to protect the Health Department supplies.

IMPACT ON OPERATING BUDGET: None

HUMAN RELATIONS & FAIR RENT

PROJECT TITLE: ADA Compliance

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: Improvements to public spaces to correct physical barriers to public access. The City’s ADA Consultant identified 222 areas in need of correction.

IMPACT ON OPERATING BUDGET: None

SIXTH TAXING DISTRICT

PROJECT TITLE: Renovate Community Center

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $300,000

DESCRIPTION: Renovate the Community Center to correct structural problems and bring the building up to date. This amount includes all architectural engineering and environmental fees.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 225

CITY OF NORWALK

ANNUAL BUDGET

Department Summary - PARKING AUTHORITY

PARKING AUTHORITY

Description of Service/Mission Statements: The Norwalk Parking Authority are volunteer Norwalk residents appointed by the Mayor and approved by the Common Council. They are responsible for the management, operation and maintenance of over 4,000 on and off-street parking spaces including the railroad stations. The Parking Authority takes pride in their efforts to be responsive to the public through excellence in service , communications, smart parking technologies and community collaboration. The Norwalk Parking Authority is a financially self-sustaining agency of the City of Norwalk, established in 2002 by ordinance. The Authority supports and collaborates with the Norwalk Redevelopment Agency on city-wide projects.

Highlights For 2016- 2017:

Customer Experience: Showcased the Art in Parking Places program through quarterly exhibits at the Maritime Garage Gallery collaborating with the Norwalk Arts Commission. Partnered with the Library to provide free books to commuters at the railroad stations. Collaborated with surrounding property owners to beautify facilities. Installed additional bike racks at the Maritime Garage collaborating with the bike/walk task force. Installed a pay-station inside the Maritime Garage offering a convenient payment option to customers . Improved customer service through employee training and urban center presence. Improved pay-station instructions through upgrading to a pay-by-plate platform.

Economic Development:: Implemented an outreach program through community, customer and business meetings.

Financial Stability: Continued to operate with a balanced financial portfolio and diversified revenue stream. Continued to increase parking compliance. Established a capital reserve account to ensure facility sustainability and customer safety. Performed a rate study analysis to determine current and future parking rate structure.

Maintenance and Security: Implemented facility maintenance improvements to extend facility useful life. Upgraded and installed additional security cameras and systems collaborating with the NPD.

Smart Parking Technology and Communication: Continued to provide communication through an interactive website, mobilized smartphone applications and social media alerts. Increased pay-by-cell usage through collaboration marketing efforts with Norwalk Community College . Improved wayfinding through on-street sensors and facility counter technology to capture utilization data. Implemented pre-payment online widget technology for Maritime Aquarium customers. Upgraded the pay-stations from pay-by-space to pay-by-plate providing customers with flexibility, advertising options for the business community, compliance with chip and pin technology and compliance with ADA requirements.

Environmental Sustainability and Energy Management Efforts: Replaced all fluorescent lighting with LED lighting at the Haviland Deck, Webster Parking Lot and Maritime Garage through a grant program offered by SNEW. Received a grant through Eversource to replace fluorescent lights at the Yankee Doodle Garage .

City of Norwalk 227 Department Summary - PARKING AUTHORITY

Goals For 2017 - 2018:

Customer Experience: Expand the Art in Parking Places creative placemaking program to include the Wall Street urban district . Expand field ambassador and customer service presence in the SoNo and Wall Areas . Improve wayfinding signage at the facilities.

Economic Development: Collaborate with the Redevelopment Agency on city-wide branding and wayfinding policies and programs. Collaborate with Transportation projects to create 'complete trip' program. Continue outreach efforts through ongoing community and individual meetings . Implement parking programs through business partnerships to promote economic development. Evaluate system-wide current and future parking capacity needs. Evaluate multimodal transportation platforms at the railroad stations to determine best options.

Financial Stability: Operate with a balanced financial portfolio and diversified revenue stream. Fund capital reserve and replacement account to ensure facility sustainability and customer safety. Implement a comprehensive rate structure and expense budget that places the appropriate value on the best locations, maximizes turnover and enhances development and mobility.

Maintenance and Security: Perform facility maintenance and structural improvements to extend the facility useful life and enhance operational efficiency. Enhance security through lighting and camera system installations.

Technology and Communication: Provide superior communication through an interactive website, mobilized smartphone applications and social media alerts. Continue to implement the smart-parking/technology plan to capture utilization data. Improve wayfinding, payment and operational efficiency efforts through the use of technology . Expand the pre-payment online option to the business community. Improve interactive garage kiosks to provide community information to visitors.

Environmental Sustainability and Energy Management Efforts: Continue to evaluate energy efficiencies system-wide.

228 City of Norwalk Department Summary - PARKING AUTHORITY

SIGNIFICANT CHANGES The FY 2017-18 Parking Authority budget has an increase of $253,181 or 3.9% over the FY2016-17 approved budget.

Parking revenue increased in several categories including $186,213 increase to violations reflecting parking compliance, a broader enforcement area on West Avenue and SoNo and increased district activity ; $44,755 increase for on-street parking reflecting activity and hours of operation changes and additional on-street meter installations around the Waypoint Development and Washington Streets; and $34,698 increase transient parking reflecting activity changes, These increase are offset by a decrease of $12,485 in miscellaneous other revenue.

Parking expenditures also increased in several categories including $64,000 increase for extended customer service hours in the Wall and SoNo Districts during peak activity periods; $56,000 for security services roving patrol; $33,000 to replace maintenance/enforcement vehicle as per the fleet replacement plan; $40,000 for a hybrid security roving patrol vehicle; $89,188 increase for City allocated expenses for salaries and benefits for city services provided to the Parking Authority.These increases are offset by $29,007 decrease in other miscellaneous expense accounts.

FUNDING SUMMARY

EXPENDITURES

2014-15 2015-16 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Approved Approved

South Norwalk Lots $1,840,821 $1,658,287 $1,916,936 $1,776,846 ($140,090) (7.31%)

Wall Street District Lots $276,173 $433,354 $473,005 $486,006 $13,001 2.75%

Administrative $2,148,042 $2,313,823 $2,639,836 $3,104,422 $464,586 17.60%

Railroad Station Lots $1,673,618 $1,729,394 $1,457,894 $1,373,579 ($84,315) (5.78%)

Total $5,938,654 $6,134,858 $6,487,671 $6,740,853 $253,182 3.90%

Budget By Major Group Personnel Services $205,448 $263,629 $117,536 $0 ($117,536) (100.00%)

Contractual Services $4,326,874 $4,467,126 $4,792,309 $5,465,718 $673,409 14.05%

Fixed Charges $165,744 $185,666 $151,644 $0 ($151,644) (100.00%)

Debt Service $328,936 $345,908 $986,011 $974,884 ($11,127) (1.13%)

Grants & Donations $0 $0 $132,377 $0 ($132,377) (100.00%)

Capital Outlay $0 $0 $307,794 $300,251 ($7,543) (2.45%)

Depreciation $911,651 $872,529 $0 $0 $0 0.00%

Total $5,938,654 $6,134,858 $6,487,671 $6,740,853 $253,182 3.90%

NON-TAX REVENUE

Permits and Services Charges $5,964,772 $6,366,445 $6,481,671 $5,295,645 ($1,186,026) (18.30%)

Miscellaneous $8,534 $8,497 $0 $0 $0 0.00%

Investment Income $12,516 $27,704 $6,000 $0 ($6,000) (100.00%)

Total $5,985,822 $6,402,646 $6,487,671 $5,295,645 ($1,192,026) (18.37%)

AMT. SUPPORTED BY TAXES ($47,168) ($267,788) $0 $1,445,208 $1,445,208 0.00%

City of Norwalk 229 Department Summary - PARKING AUTHORITY

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Parking Enforcement PARKING AIDE I 2 $112,720 2 $115,256 2 $115,256 2 $115,256 0 $0

Total 2 $112,720 2 $115,256 2 $115,256 2 $115,256 0 $0

Department Total 2 $112,720 2 $115,256 2 $115,256 2 $115,256 0 $0

230 City of Norwalk Other Funds - Parking Authority

Schedule of Bonded Debt Through Maturity as of 8/15/2016

Parking Parking Fiscal Principal Interest Total Debt Year Payments Payments Service

2017-18 626,189 348,696 974,885

2018-19 640,691 325,962 966,653

2019-20 589,551 272,443 861,994

2020-21 619,429 243,692 863,121

2021-22 634,647 218,750 853,397

2022-23 668,693 189,974 858,667

2023-24 714,405 157,353 871,758

2024-25 787,834 121,079 908,913

2025-26 770,097 83,338 853,435

2026-27 797,148 45,761 842,909

2027-28 256,727 21,247 277,974

2028-29 218,797 12,026 230,823

2029-30 149,127 7,200 156,327

2030-31 12,242 560 12,802

2031-32 12,053 188 12,241

2032-33 0 0 0

$7,497,630 $2,048,269 $9,545,899

Note: Although the Parking Authority debt is guaranteed by the full faith and credit of the City of Norwalk, as a Propriety Fund all of its debt is self-supporting from parking fees.

City of Norwalk 231 Other Funds - Parking Authority

Statement of Revenues, Expenses and Changes in Net Position

Audited Audited Approved Approved Actual Actual Budget Budget 2014-15 2015-16 2016-17 2017-18 Revenues Charges for Services 5,973,307 6,373,668 6,481,671 6,732,853 Investment Income 12,516 27,704 6,000 8,000 Total Revenues 5,985,823 6,401,372 6,487,671 6,740,853

Expenses Salaries, Benefits & Claims 289,892 371,916 441,407 509,153 Administration & Operation 4,408,178 4,543,231 4,752,460 4,956,565 Depreciation 911,651 872,529 - - Principal Expense - - 617,912 626,189 Interest Expense 328,936 345,908 368,098 348,695 Reserve - - 307,794 300,251 Total Expenses 5,938,657 6,133,584 6,487,671 6,740,853

Net (loss) Income 47,166 267,788 - -

Net Position, beginning$ 19,260,635 $ 19,307,801 $ 19,575,589 $ 19,575,589

Net Position, ending$ 19,307,801 $ 19,575,589 $ 19,575,589 $ 19,575,589

232 City of Norwalk Department Summary - WATER POLLUTION CONTROL AUTHORITY

WATER POLLUTION CONTROL AUTHORITY

Description of Service/Mission Statements: The Water Pollution Control Authority (WPCA), an enterprise fund, manages the city’s sanitary sewer collection system, pumping stations, and wastewater treatment facility in accordance with environmental standards and regulations in the most cost-effective and responsible manner. Since FY 2000-2001, the Authority has outsourced the operations and maintenance of the system.

Highlights For 2016- 2017:

• Continued to implement Sanitary Sewer Collection System Master Plan and implement rehabilitation as needed.

• Rehabilitation of the Beacon Street Interceptor Service Area System Project was completed

• Continued Partnership with Harbor Watch Program of Earthplace

• Continue utilization of tablet technology in the field to increase data collection and update the city’s Geographic Information System (GIS).

• Completed redesign of the wastewater treatment plant’s main lift pump station and start of construction.

• Entered into On-Call Engineering Services Contracts for the Wastewater Treatment Plant, Collection System, and Pumping Stations.

• WPCA Reorganization/Staffing – New WPCA staff members for the Junior Engineer and Wastewater System Technician positions. Operations Manager was reassigned to Principal Engineer.

Goals For 2017 - 2018: • Continue to implement Sanitary Sewer Collection System Master Plan and implement rehabilitation as needed.

• Design/Rehabilitate various sanitary sewer infrastructure locations identified by OMI and CH2M within the City.

• Design/Rehabilitate the Marvin Beach Pump Station Force Main

• Evaluate/Engineering of the East Avenue Interceptor Capacity Restoration Project.

• Evaluate/Engineering of the sanitary sewer infrastructure within the Ely Avenue and Bouton Street sanitary sewer project area.

• Continue utilization of tablet technology in the field to increase data collection and update the city’s Geographic Information System (GIS).

• Design/Replacement of the Siphon Sluice Gates at the wastewater treatment plant.

• Initiate solids handling alternatives analysis project for implementation by 2020.

• Initiate wet weather treatment improvements analysis.

• Continued Partnership with Harbor Watch Program of Earthplace

City of Norwalk 233 Department Summary - WATER POLLUTION CONTROL AUTHORITY

SIGNIFICANT CHANGES The FY2017-18 approved budget represents an increase of $361,488 or 2.1% over the FY 2016-17 approved budget.This budget includes a $5 rate increase for a single family residence. This represents an increase of $662,726, which is offset by a decrease in other revenues of $301,238.For expenditures, the net increase is $361,488, driven by a contractual services increase of $451,048, offset by a net decrease of $89,560 in Debt Service, Grant and Donations, Capital Outlay and Fixed Charges.

FUNDING SUMMARY EXPENDITURES

2014-15 2015-16 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Approved Approved Water Pollution Control $9,811,339 $10,336,228 $17,505,365$17,866,853 $361,4882.07 %

Total $9,811,339 $10,336,228 $17,505,365$17,866,853 $361,4882.07 %

Budget By Major Group Personnel Services $351,677 $345,022 $372,347$372,347 $00.00 % Contractual Services $7,161,947 $8,077,945 $7,470,610$7,921,658 $451,0486.04 % Supplies and Materials $60 $180 $0$0 $00.00 % Fixed Charges $527,196 $643,399 $416,233$404,732 ($11,501 ) (2.76 %) Debt Service $975,913 $886,098 $5,383,561$5,274,749 ($108,812 ) (2.02 %) Grants & Donations $305,196 $383,584 $576,171$647,287 $71,11612.34 % Capital Outlay $489,350 $0 $3,286,443$3,246,080 ($40,363 ) (1.23 %) Depreciation $0 $0 $0$0 $00.00 % Total $9,811,339 $10,336,228 $17,505,365$17,866,853 $361,4882.07 %

NON-TAX REVENUE

Transfer From Fund Balance $0 $0 $850,000$850,000 $00.00 % Interest & Penalties $75,272 $90,890 $65,000$65,000 $00.00 % Intergovernmental $65,525 $0 $351,824$77,712 ($274,112 ) (77.91 %) Usage Fees $14,389,779 $15,205,349 $15,061,300$15,724,026 $662,7264.40 % Permits & Service Charges $786,544 $749,636 $646,500$646,500 $00.00 % Miscellaneous $192,564 $184,023 $430,741$393,615 ($37,126 ) (8.62 %) Investment Income $140,894 $365,724 $100,000$110,000 $10,00010.00 % Total $15,650,577 $16,595,622 $17,505,365 $17,866,853 $361,4882.07 %

AMT. SUPPORTED BY TAXES ($5,839,238) ($6,259,394 ) $0$0 $00.00 %

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Water Pollution Control Authority GIS Analyst 1 $71,84611 $77,141 $80,990 10$85,039 $4,049 Wastewater Systems Technician 1 $71,84611 $60,439 $63,453 10$66,654 $3,201

234 City of Norwalk Department Summary - WATER POLLUTION CONTROL AUTHORITY

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Supervisory Environmental Engineer 1 $107,40811 $109,825 $109,825 10$109,825 $0 Junior Engineer 1 $79,31911 $81,104 $81,104 10$81,104 $0 Total 4 $330,419 4 $328,509 4 $335,37240$342,622 $7,250

Department Total 44$330,419 $328,509 4 $335,372 4 $342,622 0 $7,250

City of Norwalk 235 Other Funds - Water Pollution Control Authority

Schedule of Bonded Debt Through Maturity as of 8/15/2017

WPCA WPCA Fiscal Principal Interest Total Debt Year Payments Payments Service

2017-18 4,561,154 713,595 5,274,749

2018-19 4,628,254 609,508 5,237,762

2019-20 2,761,125 504,640 3,265,765

2020-21 2,163,695 460,831 2,624,526

2021-22 1,953,829 424,293 2,378,122

2022-23 1,830,461 372,727 2,203,188

2023-24 1,966,570 324,721 2,291,291

2024-25 1,766,241 276,894 2,043,135

2025-26 1,837,713 231,607 2,069,320

2026-27 1,838,693 185,648 2,024,341

2027-28 1,699,541 142,497 1,842,038

2028-29 1,498,666 106,273 1,604,939

2029-30 1,522,278 73,792 1,596,070

2030-31 1,348,507 43,776 1,392,283

2031-32 1,321,702 16,672 1,338,374

2032-33 109,064 182 109,246

Total $32,807,493 $4,487,656 $37,295,149

Note: Although the Water Pollution Control Authority debt is guaranteed by the full faith and credit of the City of Norwalk, as a Propriety Fund all of its debt is self-supporting from sewer fees.

City of Norwalk 236 Other Funds - Water Pollution Control Authority

Statement of Revenues, Expenses and Changes in Net Position

Audited Approved Approved Approved Actual Budget Budget Budget 2014-15 2015-16 2016-17 2016-17 Revenues Charges for Services 15,251,595 15,324,589 16,555,365 16,906,853 Investment Income 140,894 100,000 100,000 110,000 Capital Contributions 65,525 - - - Total Revenues 15,458,014 15,424,589 16,655,365 17,016,853

Expenses Salaries, Benefits & Claims 639,078 579,328 564,958 564,958 Administration & Operation 7,514,435 7,964,814 8,290,403 8,801,066 Depreciation 2,909,813 - - - Principal Expense - 4,750,050 4,542,428 4,561,154 Interest Expense 1,017,154 865,465 841,133 713,595 Replacement Reserve - 2,114,932 3,266,443 3,226,080 Total Expenses 12,080,480 16,274,589 17,505,365 17,866,853

Net (loss) Income 3,377,534 (850,000) (850,000) (850,000)

Net Position, beginning$ 81,411,295 $ 84,788,829 $ 83,938,829 $ 83,088,829

Net Position, ending$ 84,788,829 $ 83,938,829 $ 83,088,829 $ 82,238,829

237 City of Norwalk Department Summary - FLEET SERVICES

FLEET SERVICES

Description of Service/Mission Statements: Fleet Services, an internal service fund, provides vehicle and equipment maintenance services to all departments, except the Fire Department, in order for the City personnel to have safe, reliable and efficient vehicles. This division was moved to a separate fund in FY 2005-06.

Highlights For 2016- 2017:

• Continued to bar code the parts inventory which makes tracking and accountability more accurate.

• Continued to train the Automotive Technicians to stay updated with the constantly changing technology with vehicle emissions as a focal point.

• Continued to improve the preventative maintenance program to accommodate all city departments with minimal interruptions when servicing or repairing their vehicles.

• Continued to work with all city departments to assess and evaluate their vehicles in order to maintain a viable replacement program.

• Continued to improve winter weather equipment calibrations to achieve accurate application rates for salt and pre-wetting chemicals.

Goals For 2017 - 2018: • Continue to work with the IT Dept. to transfer fleet Assetworks program to off-site hosting services for faster updating and servicing.

• Continue to expand on bar coding for inventory and vehicles.

• Continue to work with the Police Department on vehicle replacement to help control maintenance costs and reduce downtime and repairs.

• Continue to train Fleet Maintenance Staff on new equipment and changing industry standards.

238 City of Norwalk Department Summary - FLEET SERVICES

SIGNIFICANT CHANGES The total Fleet approved budget for FY17-18 is increasing by $84,832 or 3.8% over the FY16-17 approved budget. This increase is driven by a $36,012 increase in Fixed Charges; an increase of $21,462 in Supplies and Materials due to higher prices; an increase of $18,750 in contractual services; an increase of $8,384 in Personnel Services and a $224 increase in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2014-15 2015-16 2016-17 2017-18 Variance % Change Budget By Activity Actual Actual Approved Approved Centralized Fleet Maintenance $2,389,001 $2,159,473 $2,252,608$2,337,440 $84,8323.77 %

Total $2,389,001 $2,159,473 $2,252,608$2,337,440 $84,8323.77 %

Budget By Major Group Personnel Services $643,388 $699,798 $773,449$781,833 $8,3841.08 % Contractual Services $31,160 $32,158 $36,452$55,202 $18,75051.44 % Supplies and Materials $1,462,605 $1,128,420 $1,024,177$1,045,639 $21,4622.10 % Fixed Charges $251,849 $299,098 $399,295$435,307 $36,0129.02 % Others $0 $0 $19,235$19,459 $2241.16 % Total $2,389,001 $2,159,473 $2,252,608$2,337,440 $84,8323.77 %

NON-TAX REVENUE

City Department Charges $2,069,312 $1,915,280 $2,105,419$2,175,599 $70,1803.33 % Board of Education $19,404 $17,836 $11,150$13,443 $2,29320.57 % Outside Agencies $277,370 $257,431 $136,039$148,398 $12,3599.08 % Investment Income $353 $272 $00.00 % Total $2,366,439 $2,190,819 $2,252,608 $2,337,440 $84,8323.77 %

AMT. SUPPORTED BY TAXES $22,561($31,345 ) $0$0 $00.00 %

PERSONNEL SUMMARY 2014-15 2015-16 2016-17 2017-18 Variance Actual Actual Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Fleet Management Fleet Services Manager 1 $91,15611 $93,207 $93,207 10$95,658 $2,451 Automotive Stores Clerk 1 $59,18611 $60,518 $60,518 10$60,518 $0 Preventive Maintenance Mechanic 1 $51,12111 $52,271 $54,889 10$57,628 $2,739 Class I Mechanic 6 $461,84466 $475,575 $479,078 60$482,757 $3,679 Tool Mechanic/Stores Keeper 1 $48,69011 $66,717 $66,717 10$66,717 $0 Total 10 $711,997 10 $748,288 10 $754,40910$763,278 0 $8,869

Department Total 10$711,997 10 $748,288 10 $754,409 10 $763,278 0 $8,869

City of Norwalk 239 Other Funds - FLEET SERVICES

Statement of Revenues, Expenses and Changes in Net Position

Audited Audited Approved Approved Actual Actual Budget Budget 2014-15 2016-15 2016-17 2017-18 Revenues City and Members' Contributions 2,366,086 2,190,546 2,252,608 2,337,440 Investment Income 353 272 - - Total Revenues 2,366,439 2,190,818 2,252,608 2,337,440

Expenses Administration & Operations 8,883 9,241 8,500 8,500 Program Expenses 2,460,859 2,150,233 2,244,108 2,328,940 Total Expenses 2,469,742 2,159,474 2,252,608 2,337,440

Net (loss) income $ (103,303) $ 31,344 $ - $ -

Net Position, beginning$ 71,957 $ (31,346) $ (2) $ (2)

Net Position, ending$ (31,346) $ (2) $ (2) $ (2)

City of Norwalk 240 Appendix – GLOSSARY

GLOSSARY

Accrual Basis of Accounting - The method of accounting in which transactions are recorded at the time they are earned or incurred, as opposed to when cash is received or spent.

Appropriation - An authorization made by the appropriating authority of a government which permits officials to incur obligations against and to make expenditures of governmental resources.

Board of Estimate & Taxation - A six member board appointed by the Mayor and confirmed by the Common Council which is responsible for approving the annual operating budget, and setting the tax levy and tax rates. The Mayor serves as an ex-officio member of the Board of Estimate and Taxation.

Budget - A plan of operation embodying an estimate of proposed expenditures for a given period and the proposed means of financing them.

CAFR - (Comprehensive Annual Financial Report) - A governmental unit's official annual report prepared and published as a matter of public record; contains general purpose financial statements, introductory material, schedules to demonstrate legal compliance and statistical information.

Capital Budget - A plan of proposed capital projects and the means of financing them for the current fiscal period.

Collective Bargaining Agreement - A contract between the City of Norwalk and the various employee bargaining groups which defines working conditions, salary and benefits, and job categories.

Common Council - The elected legislative body for the City of Norwalk. The Council consists of 15 members, 2 from each district and 5 at-large. The Common Council is responsible for enacting legislation, authorizing the Mayor to borrow on behalf of the City, and approving the Capital Budget.

Contingency - Monies set-aside in the operating budget to provide for unforeseen expenditures or for anticipated expenditures of uncertain amounts.

Contractual Employee - An individual who is hired to work on a specific project and is employed for the duration of that project. Contractual employees are employed via a contractual services agreement.

Credit Rating - A rating set by an independent agency which reflects an entity's ability to repay debt resulting from the sale of bonds. Moody's Investor Service, Standard and Poors Corp., and Fitch Investor Service are the three major rating agencies in the United States.

Debt Service - The amount of money needed to be placed in the annual operating budget to pay interest and principal on outstanding debt in full and on schedule.

Effectiveness - The relationship of planned goals and objectives to actual outputs or outcomes achieved.

Efficiency - The relationship of inputs to outputs usually expressed in terms of cost per unit or unit costs.

Encumbrance - Commitment of funds to be used for goods and services not yet delivered. Funds are usually reserved or set aside, and encumbered once a contractual obligation has been entered.

Enterprise Funds - These funds account for operations of the city to provide goods or services to the general public on a continuing basis that will be financed or recovered primarily through user charges.

City of Norwalk 241 Appendix – Glossary

Expenditure - A payment, or an incurred liability to make a payment, for an asset or an expense.

Finance Director - An individual appointed by the Mayor and confirmed by the Common Council who is responsible for overseeing the daily financial activities of the City.

Fiscal Year - A twelve month period of time to which the annual budget applies and at the end of which a governmental unit determines its financial position and the results of its operations. Norwalk operates on a fiscal year of July 1 – June 30.

Full-Time Employee - An individual who works year round for more than 30 hours per week. These individuals are eligible for all City benefits.

Fund Accounting - An accounting practice which segregates assets and related liabilities and residual equities for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations, and which operates as a separate fiscal entity with a self- balancing set of accounts.

Fund Balance - The difference between assets and fund liabilities of governmental and similar trust funds.

GAAP (Generally Accepted Accounting Principles) - Uniform minimum standards and guidelines for financial accounting and reporting.

General Fund - The general operating fund of the City. All unrestricted resources except those required to be accounted for in another fund and are accounted for in this fund.

General Obligation Bonds - Bonds for whose payment the full faith and credit of the issuing body are pledged. Commonly considered to be those bonds payable from taxes and other general revenues.

Goal - A general statement of purpose. A goal provides a framework within which the department can operate.

Grand List - A listing of total assessed value of the real estate, personal property and automobiles within the City boundaries.

Grant Agency - Any private, non-profit agency which receives funding from the City of Norwalk to provide services to residents of the City.

Input - Monetary and non-monetary resources such as operating and capital dollars, full-time equivalents, equipment, and direct labor hours.

Internal Service Fund - A type of proprietary fund where the financing of goods or services provided by one department or agency to other departments or agencies is accounted for on a cost-reimbursement bases. Internal service funds use a full accrual basis of accounting.

Line Item - Also called an account. A specific expenditure or revenue category within a departmental budget, e.g., postage, electric, travel, or printing and duplication.

Maritime Aquarium at Norwalk - Aquarium/IMAX theater development in South Norwalk. This is a major tourist attraction for the City and was funded by bond issues which were backed by the City.

242 City of Norwalk Appendix – GLOSSARY

Mayor - The popularly elected chief executive for the City of Norwalk.

Mill Rate - The rate used in calculating taxes based on the valuation of property, expressed in mills per dollar of property value. A mill is equivalent to one one-thousandth of a dollar of assessed value.

Modified Accrual Accounting - A basis of accounting in which revenues are recorded when collected and expenditures are recorded when encumbered.

N.E.O.N. – (Norwalk Economic Opportunity Now, Inc.,) a Community Action agency which administers many anti-poverty programs in Norwalk. NEON receives funds from the Federal and State governments, City of Norwalk, and various private sources.

Objective - A statement of anticipated level of achievements, usually quantifiable and with a specified period of time.

Operating Budget - A plan of current expenditures and the proposed means of financing them. The annual operating budget is the primary means by which most of the financing, acquisition, spending, and service delivery activities of a government are controlled. The adoption of an annual operating budget is required by City Charter.

Output - The amount of services provided such as the number of lane miles resurfaced or the tons of refuse collected.

Part-Time Employee - An individual who works year round for no more than 19 hours per week. These individuals are not eligible for City benefits.

Pay-as-You-Go Basis - A term used to describe the financial policy of a governmental unit that finances all or a portion of its capital outlays from current revenues rather than by borrowing.

Performance Measurements - A set of quantitative data that gauges the overall effectiveness and efficiency of governmental programs.

Pro Forma - Financial projection prepared by Management and Budget Division, which consists of a two- year forecast of revenues, expenditures and the resulting tax rate with the objective of maintaining current levels of service. The Pro Forma projection is initially sent to departments at the start of the budget process.

Property Tax - An assessment against real property (i.e. buildings, equipment, and vehicles) based on the property's value multiplied by the mill rate.

Recommended Budget - A plan of financial operations submitted by the Finance Director to the Board of Estimate and Taxation and the Common Council.

Revenue - Income received from all sources appropriated for the payment of expenses.

Risk Management -. All the ways and means used to avoid accidental loss or to reduce its consequences if it does occur.

Self-Insurance - The retention of a risk of loss arising out of the ownership of property or from some other case, instead of transferring that risk to an independent third party through the purchase of an insurance policy.

City of Norwalk 243 Appendix – Glossary

Tax Collection Rate - The amount of taxes collected compared to the total taxes levied in a given fiscal year.

Tax Levy - The total amount of taxes imposed by a governmental unit.

Temporary Employee - Any individual who works more than 19 hours per week for less than 120 days per year. These individuals are not eligible for any City benefits.

User Charge - A charge levied against users of a service or purchasers of a product provided or sold by a governmental unit.

244 City of Norwalk Appendix - City Fund Summary

CITY OF NORWALK FUND SUMMARY

2014-15 2015-16 2016-17 2017-18 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17 ======CITY OBJECT CODES 110 WAGES & SALARY-REGULAR $ 46,275,888 $ 46,931,860 $ 49,001,454 $ 49,341,942 $ 340,488 111 SALARY ADJUSTMENT $ - $ - $ (475,194) $ (412,392) $ 62,802 120 WAGES & SALARY-OVERTIME $ 7,572,367 $ 7,922,632 $ 7,403,680 $ 7,495,482 $ 91,802 121 WAGES & SALARY-PREMIUM $ 676,722 $ 753,432 $ 696,604 $ 724,105 $ 27,501 130 WAGES & SALARY-TEMPORARY $ 1,105,649 $ 1,227,653 $ 931,456 $ 923,520 $ (7,936) 140 WAGES & SALARY-PART TIME $ 1,417,527 $ 1,549,509 $ 1,452,739 $ 1,548,354 $ 95,615 141 PART-TIME TYPING SERVICES $ 12,640 $ 15,964 $ 10,200 $ 10,200 $ - 150 LONGEVITY $ 204,133 $ 198,050 $ 199,565 $ 202,638 $ 3,073 175 RETRO WAGE ADJUSTMENTS $ 318,016 $ 5,817 $ - $ - $ - 211 POSTAGE,BOX RENT ETC. $ 141,530 $ 153,717 $ 181,425 $ 181,140 $ (285) 212 FREIGHT,EXPRESS,TRUCK $ - $ 106 $ 250 $ 250 $ - 214 MESSENGER AND DELIVERY SRVC $ 3,134 $ 2,013 $ 5,060 $ 5,060 $ - 216 OTHER COMMUN.&TRANSPORT. $ 79 $ 351 $ 6,655 $ 11,877 $ 5,222 221 PRINTING AND DUPLICATION $ 131,852 $ 157,306 $ 157,556 $ 165,512 $ 7,956 225 TYPING SERVICES $ 22,895 $ 27,208 $ 27,310 $ 27,526 $ 216 226 CENTRAL PRINTING SERVICE $ 1,235 $ 938 $ 1,950 $ 1,250 $ (700) 227 MAP PRINTING $ - $ - $ - $ - $ - 231 PUBLICATION OF NOTICES $ 33,667 $ 31,679 $ 45,823 $ 45,991 $ 168 233 SUBSCRIPTION-NEWSPAPER $ 39,379 $ 40,981 $ 49,903 $ 46,726 $ (3,177) 234 SUBSCRIPTION-OTHER SVC. $ 161,738 $ 183,138 $ 173,898 $ 186,464 $ 12,566 235 MEMBERSHIPS AND DUES $ 150,470 $ 152,871 $ 156,997 $ 158,153 $ 1,156 237 ADVERTISING $ 35,279 $ 43,554 $ 36,240 $ 36,901 $ 661 241 ELECTRIC $ 1,651,259 $ 1,814,636 $ 1,665,196 $ 1,714,554 $ 49,358 242 WATER $ 263,904 $ 261,639 $ 309,776 $ 301,187 $ (8,589) 244 NATURAL GAS $ 278,035 $ 193,035 $ 296,877 $ 277,825 $ (19,052) 245 TELEPHONE $ 346,378 $ 389,701 $ 442,713 $ 434,740 $ (7,973) 246 HEATING FUELS $ 234,275 $ 118,940 $ 170,293 $ 173,926 $ 3,633 247 OTHER UTILITY SERVICES $ 17,548 $ 21,985 $ 20,580 $ 25,811 $ 5,231 251 MEDICAL,DENTAL & VET. $ 45,595 $ 96,936 $ 100,484 $ 115,966 $ 15,482 253 AUDIT $ 63,615 $ 66,780 $ 71,852 $ 71,852 $ - 254 ARCHITECTURAL, LANDSCAPE $ 3,876 $ 2,593 $ 54,365 $ 154,365 $ 100,000 255 IT SERVICES $ 85,365 $ 86,478 $ 92,210 $ 95,210 $ 3,000 258 OTHER PROFESSIONAL SVCS. $ 2,968,909 $ 2,982,364 $ 4,115,909 $ 3,291,369 $ (824,540) 259 PROFESSIONAL SERVICES $ 61,671 $ 133,107 $ 66,342 $ 143,182 $ 76,840 25J EMPLOYEE ASSISTANCE PROGRAM $ 16,101 $ 16,101 $ 17,500 $ 17,500 $ - 261 REPAIR-MAINT. VEHICLE $ 2,448 $ 82 $ 3,500 $ 3,500 $ - 262 OTHER MACHINERY & EQUIP. $ 57,389 $ 65,584 $ 67,834 $ 68,134 $ 300 263 FURNITURE,OFFICE MACHINE $ 6,367 $ 10,719 $ 7,195 $ 7,195 $ - 264 TRAFFIC LIGHTS,RELATED $ 388 $ 10,121 $ 6,650 $ 6,850 $ 200 265 GROUND IMPROVEMENTS $ 21,871 $ 24,557 $ 18,025 $ 18,025 $ - 266 BUILDINGS $ 1,025,482 $ 1,088,129 $ 1,026,377 $ 1,055,371 $ 28,994 267 PLUMBING,HEAT,ELECT. SVC $ 238,328 $ 256,613 $ 250,292 $ 251,782 $ 1,490 269 OTHER REPAIR/MAIN. SVCS. $ 780,736 $ 842,930 $ 909,608 $ 1,016,326 $ 106,718 271 UNIFORM ALLOWANCE $ 472,750 $ 496,546 $ 482,875 $ 500,300 $ 17,425 272 TRAINING AND EDUCATION $ 100,112 $ 126,216 $ 148,555 $ 191,041 $ 42,486 273 OTHER $ 6,205 $ 6,574 $ 7,211 $ 7,211 $ - 275 LINEN SERVICE $ 5,276 $ 4,641 $ 8,500 $ 8,500 $ - 276 PURCHASE/CLEANING OF UNIFORMS $ 131,958 $ 189,290 $ 206,337 $ 176,037 $ (30,300) 281 MILEAGE REIMBURSEMENT $ 46,312 $ 44,279 $ 52,305 $ 52,331 $ 26 286 BUSINESS EXPENSE $ 33,651 $ 28,448 $ 33,431 $ 36,026 $ 2,595 292 BOARDING OF PRISONERS $ 14,507 $ 12,838 $ 15,600 $ 16,068 $ 468 293 RECORDING DOCUMENTS $ 300 $ 474 $ 500 $ 500 $ - 294 MACHINERY,EQUIPMENT RENT $ 98,472 $ 97,820 $ 112,033 $ 141,139 $ 29,106 295 SEMINAR&CONFERENCE FEES $ 27,139 $ 24,863 $ 49,914 $ 54,597 $ 4,683 296 SECURITY SYSTEMS $ 279,010 $ 318,162 $ 421,703 $ 450,046 $ 28,343 297 STORAGE/TOWING $ 11,748 $ 11,081 $ 13,600 $ 13,600 $ - 298 OTHER CONTRACTUAL SERVICES $ 4,135,481 $ 4,172,510 $ 4,341,447 $ 4,451,892 $ 110,445 299 DISPOSAL SERVICES $ 258,421 $ 350,741 $ 350,000 $ 350,000 $ -

City of Norwalk 245 Appendix - City Fund Summary

2014-15 2015-16 2016-17 2017-18 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17 311 OFFICE SUPPLIES & MAT'LS $ 160,741 $ 163,441 $ 180,291 $ 184,528 $ 4,237 321 AGRICULTURE SUPPLIES $ 37,072 $ 34,651 $ 31,200 $ 31,200 $ - 322 CHEMICAL,LAB,MEDICAL SUP $ 610,857 $ 445,841 $ 530,221 $ 536,757 $ 6,536 323 FOOD $ 31,505 $ 17,439 $ 19,843 $ 19,843 $ - 324 HOUSEHOLD&JANITORIAL SUP $ 79,230 $ 80,102 $ 87,396 $ 87,426 $ 30 325 RECREATION SUPPLIES $ 76,563 $ 95,118 $ 90,355 $ 91,675 $ 1,320 326 CLOTHING AND UNIFORMS $ 16,745 $ 21,608 $ 22,617 $ 23,877 $ 1,260 327 FIREARM SUPPLIES $ 45,089 $ 47,973 $ 61,950 $ 61,950 $ - 328 EDUCATIONAL SUPPLIES $ 24,756 $ 19,210 $ 22,348 $ 22,048 $ (300) 329 OTHER OPERATING SUPPLIES $ 87,598 $ 102,391 $ 103,013 $ 144,198 $ 41,185 32A ELECTION SUPPLIES $ 31,589 $ 25,903 $ 20,600 $ 14,000 $ (6,600) 32B DARE SUPPLIES $ - $ - $ 2,450 $ 2,450 331 AUTOMOTIVE FUEL & FLUIDS $ 64,887 $ 43,219 $ 60,000 $ 61,300 $ 1,300 332 MOTOR VEHICLE PARTS $ 105,752 $ 117,905 $ 112,709 $ 112,709 $ - 333 MACHINERY&EQUIPMENT PART $ 61,807 $ 53,729 $ 65,870 $ 71,156 $ 5,286 334 PAINTING SUPPLIES $ 14,824 $ 17,978 $ 15,655 $ 15,655 $ - 335 PLUMBING SUPPLIES $ 23,607 $ 25,119 $ 30,175 $ 37,502 $ 7,327 336 ELECTRICAL SUPPLIES. $ 9,063 $ 20,101 $ 22,257 $ 22,257 $ - 339 TIRE,TUBES,BATTERIES,ETC $ 42,780 $ 39,149 $ 45,675 $ 45,675 $ - 341 CONSUMABLE TOOL/HARDWARE $ 46,802 $ 51,598 $ 50,785 $ 50,785 $ - 342 SIGN PARTS AND SUPPLIES $ 33,440 $ 37,270 $ 35,000 $ 44,000 $ 9,000 343 TRAFFIC SIGNAL SUPPLIES $ 48,459 $ 44,597 $ 50,000 $ 50,000 $ - 344 COMMUNICATIONS SUPPLIES $ - $ 42 $ - $ - $ - 345 ROAD MARKING MATERIALS $ 7,281 $ 8,317 $ 9,000 $ 15,000 $ 6,000 351 CEMENT/CONCRETE PRODUCTS $ 29,821 $ 28,625 $ 29,000 $ 44,000 $ 15,000 361 METAL PRODUCTS/SUPPLIES. $ 13,224 $ 15,494 $ 15,000 $ 15,000 $ - 371 LUMBER & WOOD PRODUCTS. $ 17,992 $ 18,533 $ 16,750 $ 17,200 $ 450 375 CLAY/BALLFIELD PRODUCTS $ 9,177 $ 8,714 $ 11,000 $ 11,000 $ - 381 ASPHALT & ASPHALT FILLER $ 129,583 $ 126,507 $ 140,000 $ 140,000 $ - 391 AUDIO VISUAL EQUIPMENT $ 57,766 $ 58,299 $ 58,916 $ 58,916 $ - 392 BOOKS $ 255,359 $ 236,141 $ 236,900 $ 226,996 $ (9,904) 393 PHOTOGRAPHIC SUPPLIES $ 1,216 $ 1,493 $ 2,000 $ 2,000 $ - 394 OTHER MATERIALS $ 18,169 $ 14,861 $ 18,700 $ 18,700 $ - 412 GENERAL LIABILITY $ 1,997 $ 1,870 $ 2,027 $ 2,027 $ - 418 INSURANCE PREMIUM $ 28,517,373 $ 28,990,123 $ 30,840,676 $ 24,500,806 $ (6,339,870) 419 OTHER $ 8,411 $ 13,250 $ 9,000 $ 9,000 $ - 421 BUILDING&OFFICE RENTALS $ 39,400 $ 46,924 $ 47,114 $ 48,323 $ 1,209 430 PENSIONS $ 11,307,547 $ 11,494,759 $ 11,929,703 $ 13,311,625 $ 1,381,922 442 WORKERS COMP INSURANCE $ 4,992,275 $ 4,569,036 $ 4,910,664 $ 6,657,913 $ 1,747,249 451 POOL RENTAL $ 16,375 $ 17,250 $ 32,000 $ 32,000 $ - 461 CENTRALIZED FUEL $ 721,170 $ 607,620 $ 475,947 $ 424,021 $ (51,926) 462 CENTRALIZED FLEET MNTNCE. $ 1,371,117 $ 1,313,279 $ 1,629,473 $ 1,751,579 $ 122,106 465 401A PENSION MATCH $ 78,631 $ 147,272 $ 124,884 $ 250,000 $ 125,116 521 PRINCIPAL $ 17,328,205 $ 19,134,110 $ 18,596,713 $ 18,026,317 $ (570,396) 522 INTEREST $ 8,426,534 $ 8,046,952 $ 7,926,603 $ 7,922,548 $ (4,055) 561 BUILDING RENOVATIONS $ 47,870 $ 83,637 $ 35,000 $ 35,000 $ - 585 GEN. PARK IMPROVEMENTS $ 63,113 $ 74,971 $ 105,000 $ 105,000 $ - 613 HEALTH DEPT CONDEMNATION $ 125 $ 3,782 $ 10,000 $ 10,000 $ - 617 OTHER GRANTS, CONTRIBUTIONS $ 46,657 $ 56,660 $ 43,645 $ 43,645 $ - 620 GRANTS&DONATIONS-INSTITU $ 248,092 $ 227,584 $ 255,979 $ 259,956 $ 3,977 623 SPECIAL EVENTS $ 2,449 $ 4,579 $ 2,700 $ 2,000 $ (700) 631 AWARDS-SPEC.SERV.RENDER $ 857 $ 2,325 $ 2,000 $ 2,000 $ - 635 EMPLOYEE TUITION REIMBURSEMENT $ 1,172 $ 570 $ - $ - $ - 650 TRANSFERS TO OTHER FUNDS $ 597,692 $ 609,407 $ 442,109 $ 404,994 $ (37,115) 661 SUNDRY $ 20,000 $ 25,000 $ 25,000 $ 25,000 $ - 711 DESKS, CHAIRS, ETC. $ 885 $ 5,343 $ - $ - $ - 715 PICNIC TABLES $ 400 $ - $ 5,000 $ 5,150 $ 150 724 CAMERAS $ 287 $ 1,526 $ - 729 OTHER EQUIPMENT & MACHINERY $ - $ - $ - $ 39,000 $ 39,000 731 CARS AND VANS $ 389,709 $ 428,493 $ 450,000 $ 407,000 $ (43,000) 741 IT HARDWARE $ 24,187 $ 17,441 $ 16,553 $ 49,653 $ 33,100 742 IT SOFTWARE $ 9,276 $ 2,969 $ 6,120 $ 5,000 $ (1,120) 743 RADIOS,MOBILE,WALKIE-TAL $ 37,630 $ 8,829 $ 8,120 $ 8,120 $ - 764 OTHER PUBLIC ORDER EQUIP $ 4,806 $ 4,296 $ 5,000 $ 5,000 $ - 246 City of Norwalk Appendix - City Fund Summary City of Norwalk

OBJ DESCRIPTION 2014-15 2015-16 2016-17 2017-18 VARIANCE ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17 775 GROUNDS MAINTENANCE $ 6,346 $ 1,833 $ 5,000 $ 12,000 $ 7,000 776 OTHER $ 2,234 $ - $ - $ - 777 CONSTRUCTION $ - $ - $ - $ - $ - 790 OTHER $ 970 $ 1,856 $ 1,000 $ 1,000 $ - 795 STORM SANDY $ - $ - $ - $ - $ - 900 CONTINGENCY $ - $ - $ 2,576,737 $ 3,921,810 $ 1,345,073 A0620 GRANTS - OUTSIDE AGENCIES $ 771,648 $ 1,059,907 $ 1,187,696 $ 885,100 $ (302,596) B0225 GRANTS - TYPING SERVICES $ 3,000 $ 3,000 $ 5,200 $ 5,200 $ - B0245 TELEPHONE $ 1,087 $ 993 $ - $ - $ - B0258 OTHER PROFESSIONAL . SERVICES $ - $ 25,000 $ - B0620 GRANTS - CITY AGENCIES $ 958,538 $ 1,026,686 $ 1,107,365 $ 1,098,634 $ (8,731) C0620 GRANTS - FHO PAYROLL $ 136,232 $ 132,331 $ 135,204 $ 139,747 $ 4,543 CITY ONLY TOTAL EXPENSES $ 150,472,131 $ 153,979,121 $ 161,174,068 $ 159,080,628 $ (2,093,440)

EDUCATION OBJECT CODES 100 DEGREE LEVEL CHANGES $ - $ - $ 100,000 100,000 $ - 101 LONG TERM SUBSTITUTES $ 670,086 $ 1,048,727 $ 715,410 410,000 $ (305,410) 102 PROFESSIONAL DEVELOPMENT $ 43,113 $ 940 $ 92,857 73,337 $ (19,520) 111 SUPERINTENDENT $ 238,649 $ 251,489 $ 250,000 240,875 $ (9,125) 112 CENTRAL ADMIN SUP TEAM $ 1,042,496 $ 1,008,549 $ 1,247,305 1,175,080 $ (72,225) 113 PRINCIPALS $ 4,860,091 $ 5,096,546 $ 5,676,042 5,512,099 $ (163,943) 114 SUPERVISORS $ 539,740 $ 445,689 $ 557,737 704,955 $ 147,218 115 ASSISTANT SUPERVISORS $ 688,335 $ 660,501 $ 688,839 693,046 $ 4,207 117 TEACHERS (NON-RATIO) $ 65,438,096 $ 69,513,739 $ 71,598,252 74,722,685 $ 3,124,433 118 SUBSTITUTES $ 1,215,860 $ 1,284,126 $ 960,720 818,880 $ (141,840) 119 OTHER CERTIFIED $ 6,980,032 $ 7,439,188 $ 7,613,164 7,961,760 $ 348,596 121 SECRETARY $ 2,691,532 $ 2,718,076 $ 2,720,435 2,750,048 $ 29,613 122 AIDE $ 6,731,205 $ 6,969,416 $ 7,665,658 9,057,445 $ 1,391,787 123 CLERKS $ 1,456,263 $ 1,498,625 $ 1,598,422 1,588,545 $ (9,877) 124 CUSTODIANS $ 4,352,565 $ 3,901,145 $ 3,899,791 3,725,628 $ (174,163) 125 MAINTENANCE $ 566,664 $ 572,740 $ 574,221 521,688 $ (52,533) 126 NON-AFFILIATED $ 1,590,305 $ 1,825,401 $ 2,208,727 2,791,429 $ 582,702 127 OTHER NON-CERTIFIED $ 389,874 $ 403,081 $ 189,722 886,995 $ 697,273 128 SUBSTITUTES (NON-CERTIFIED) $ 380,277 $ 457,808 $ 330,000 275,000 $ (55,000) 130 OVERTIME SALARIES $ 615,535 $ 449,072 $ 424,985 461,805 $ 36,820 131 CERTIFIED OVERTIME $ 30,942 $ 42,041 $ 31,000 31,000 $ - 133 SALARIES-WORKSHOPS $ 32,048 $ 19,678 $ 38,681 54,814 $ 16,133 134 SALARIES-EXTRA $ 592,274 $ 745,808 $ 703,915 714,034 $ 10,119 135 SECURITY $ 100,314 $ 108,328 $ 96,000 98,500 $ 2,500 137 CERTIFIED HOURLY $ 622,681 $ 682,764 $ 635,240 724,830 $ 89,590 138 NON-CERTIFIED HOURLY $ 11,656 $ 19,109 $ 17,500 17,500 $ - 139 EXTRA - CURRICULAR $ 125,121 $ 122,008 $ 125,000 119,300 $ (5,700) 143 NURSES $ 1,271,129 $ 1,301,683 $ 1,430,948 1,445,108 $ 14,160 145 PHYSICAL THERAPIST $ 42,178 $ 42,598 $ 43,889 44,936 $ 1,047 150 COMMON CORE IMPLEMENTATION $ 68,970 $ - $ 206,308 -1,078,620 $ (1,284,928) 212 FRINGE BENEFITS $ 28,818,915 $ 24,395,465 $ 23,265,783 24,060,796 $ 795,013 230 RETIREMENT BENEFITS $ 1,371,125 $ 2,129,415 $ 1,520,000 1,814,671 $ 294,671 235 LONGEVITY $ 274,852 $ 288,056 $ 250,000 293,525 $ 43,525 240 SOCIAL SECURITY $ 3,034,628 $ 3,266,302 $ 3,306,982 3,384,814 $ 77,832 250 UNEMPLOYMENT $ 60,505 $ 90,076 $ 100,000 125,000 $ 25,000 300 PURCHASED PROF AND TECH $ 134,077 $ 165,972 $ 236,699 245,599 $ 8,900 301 ATTENDANCE AT MEETINGS $ 35,249 $ 43,074 $ 79,133 60,810 $ (18,323) 311 RECRUITMENT $ 4,500 $ 1,000 $ 4,500 119,500 $ 115,000 312 IN SERVICE $ 6,980 $ 8,766 $ - 850 $ 850 322 INSTRUCTIONAL PROGRAM IMP. $ 840 $ 440 $ 850 90,000 $ 89,150 324 FIELD TRIPS $ - $ - $ - 2,635 329 MEDICAID REIMBURSEMENT CREDIT $ (1,594,000) $ (2,031,381) $ (1,200,000) -600,000 $ 600,000 330 OTHER PROF TECH $ 4,909,165 $ 7,470,735 $ 6,641,015 7,032,735 $ 391,720 331 SPECIAL ED LEGAL FEES $ 410,884 $ 465,081 $ 495,000 483,000 $ (12,000) 400 PURCHASED PROPERTY SERVI $ - $ 4,335 $ 4,000 4,000 $ - 410 UTILITY SERV $ 197,091 $ 220,402 $ 206,000 210,680 $ 4,680 412 BOILER REPAIRS $ 78,905 $ 164,588 $ 103,000 175,000 $ 72,000 414 BURNER SERVICE $ - $ - $ 25,000 25,000 $ -

City of Norwalk 247 Appendix - City Fund Summary

2014-15 2015-16 2016-17 2017-18 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 17-18/16-17 415 OTHER REPAIRS $ 23,126 $ 5,602 $ 11,000 $ 11,000 $ - 416 PNEUMATIC CONTROLS $ 52,562 $ 14,084 $ 57,000 $ 25,000 $ (32,000) 417 CLOCKS & INTERCOMS $ 6,896 $ 9,114 $ 10,000 $ 10,000 $ - 420 CLEANING SERVICES $ 38,868 $ 27,515 $ 27,810 $ 27,810 $ - 421 DISPOSAL SERVICES $ 120,144 $ 117,475 $ 126,000 $ 126,000 $ - 425 GLASS $ 10,565 $ 9,152 $ 10,565 $ 10,565 $ - 430 REPAIRS AND MAINT SERV $ 1,145,758 $ 1,264,628 $ 1,203,359 $ 1,333,082 $ 129,723 431 ELEVATOR SERVICE $ 29,824 $ 39,216 $ 31,000 $ 45,000 $ 14,000 432 ELECTRIC SERVICE $ 8,495 $ 5,199 $ 20,500 $ 20,500 $ - 433 ELECTRIC MOTORS $ 10,336 $ 9,993 $ 15,500 $ 15,500 $ - 434 FOLDING PARTITIONS $ 8,718 $ 9,338 $ 10,300 $ 10,300 $ - 440 RENTALS $ 168,738 $ 69,870 $ 142,000 $ 45,000 $ (97,000) 441 RENTAL OF LAND AND $ 20,995 $ 22,744 $ 24,000 $ 29,000 $ 5,000 450 CONSTRUCTION SERVICES $ 1,044,208 $ 242,899 $ 125,000 $ 125,000 $ - 490 SECURITY SERVICES $ 77,455 $ 24,452 $ 75,000 $ 50,000 $ (25,000) 492 LIFE SAFETY SYSTEMS $ 87,327 $ 89,321 $ 100,500 $ 105,525 $ 5,025 494 PURCHASED SERVICE SWIMMING POOL $ (293) $ (186) $ - $ - $ - 500 OTHER PURCHASED $ 934,701 $ 1,610,600 $ 2,495,321 $ 2,997,707 $ 502,386 510 STUDENT TRANS SERV $ 6,899,299 $ 7,962,597 $ 8,016,069 $ 7,748,644 $ (267,425) 511 STUDENT TRANS $ 263,188 $ 245,732 $ 304,620 $ 357,121 $ 52,501 514 STUDENT TRANS REIMBURSEMENT $ (182,878) $ (123,711) $ - $ - $ 22,150 519 STUDENT TRANS IND ARTS $ 23,450 $ 2,572 $ 17,400 $ 22,150 $ (12,400) 521 LIABILITY INS (GEN) $ 500 $ - $ 1,000 $ 5,000 $ 99,000 529 INTER ACTI INSUR PREM $ 52,434 $ 37,569 $ 100,000 $ 100,000 $ 171,200 530 COMMUNICATIONS $ 217,851 $ 237,946 $ 289,000 $ 271,200 $ (283,000) 540 ADVERTISING $ 974 $ 4,614 $ 6,000 $ 6,000 $ 2,394,000 562 TUIT TO OTHER LEA'S $ 2,367,479 $ 2,355,399 $ 2,400,000 $ 2,400,000 $ 6,180,000 563 TUITION+STATE AGNCY $ 7,666,824 $ 9,171,055 $ 8,750,000 $ 8,580,000 $ (11,900,000) 564 OUT OF DIST. TUITION-EXCESS COST $ (2,646,085) $ (4,148,938) $ (3,500,000) $ (3,150,000) $ 3,624,000 565 REGULAR ED. TUITION OTHER LEA'S $ 133,968 $ 111,810 $ 124,000 $ 124,000 $ - 566 REGULAR ED. OUT OF DIST. TUITION $ 44,157 $ 19,111 $ 45,000 $ 45,000 $ - 580 TRAVEL $ 131,510 $ 143,488 $ 116,449 $ 122,410 $ 5,961 590 MISCELL PURCH SERV $ 780 $ 1,170 $ 1,700 $ 29,325 $ 27,625 600 SUPPLIES $ 93,400 $ 70,902 $ 131,434 $ 289,430 $ 157,996 610 GENERAL SUPPLIES $ 544,658 $ 308,492 $ 399,820 $ 366,090 $ (33,730) 611 INSTRUCTIONAL SUPPLIES $ 761,257 $ 739,862 $ 824,114 $ 823,735 $ (379) 612 ADMINISTRATIVE SUPPLIES $ 1,671 $ 2,111 $ 2,500 $ 2,500 $ - 613 MAINTENANCE SUPPLIES $ 116,282 $ 195,183 $ 165,000 $ 175,000 $ 10,000 614 POSTAGE $ 101,232 $ 111,361 $ 102,000 $ 111,500 $ 9,500 616 TESTING $ 14,738 $ 15,626 $ 16,000 $ 58,000 $ 42,000 622 ELECTRICITY $ 2,425,367 $ 2,496,768 $ 2,498,128 $ 2,558,906 $ 60,778 623 PROPANE GAS $ 7,596 $ 6,701 $ 10,000 $ 9,000 $ (1,000) 624 OIL $ 804,936 $ 501,453 $ 545,000 $ 600,000 $ 55,000 625 NATURAL GAS $ 1,023,696 $ 654,819 $ 700,000 $ 768,500 $ 68,500 626 GASOLINE $ 246,594 $ 290,937 $ 211,592 $ 191,234 $ (20,358) 641 TEXTBOOKS $ 63,345 $ 134,481 $ 194,390 $ 288,480 $ 94,090 642 LIBRARY BOOKS AND $ 7,021 $ 5,782 $ 8,749 $ 11,000 $ 2,251 643 AUDIOVISUAL $ 69,608 $ 56,671 $ 70,623 $ 47,423 $ (23,200) 644 CONSUMABLES/WORKBOOKS $ 475,670 $ 80,605 $ 157,838 $ 205,039 $ 47,201 645 TEXTBOOKS (SOFT COVER) $ 27,350 $ 128,347 $ 125,562 $ 26,899 $ (98,663) 646 BOOK BINDING $ 4,513 $ 2,856 $ 3,900 $ 4,400 $ 500 689 RETENTION & ENGAGEMENT $ - $ - $ - $ 3,000 $ 3,000 690 OTHER SUPPLIES AND MAT. $ 136,476 $ 165,644 $ 187,926 $ 248,199 $ 60,273 692 GRADUATION EXPENSES $ 25,976 $ 27,996 $ 24,800 $ 31,000 $ 6,200 693 ACCREDITATION $ 27,145 $ 18,090 $ 250 $ 400 $ 150 730 INSTRUCTIONAL EQUIPMENT $ 173,541 $ 197,298 $ 262,566 $ 397,343 $ 134,777 733 INSTRUCTIONAL SOFTWARE $ 215,581 $ 308,947 $ 282,675 $ 376,077 $ 93,402 735 COMPUTER EQUIPMENT $ 1,576 $ - $ - $ 79,714 739 NON-INSTRUCTIONAL EQUIPMENT $ 15,409 $ 23,251 $ 31,530 $ 79,714 $ 362,599 749 LEASE PAYMENTS $ - $ 312,801 $ 394,129 $ 394,129 $ (195,935) 810 DUES,FEES & MEMBERSHIPS $ 91,762 $ 111,493 $ 164,724 $ 198,194 $ 183,919,624 BOE TOTAL EXPENSES $ 167,370,021 $ 171,871,105 $ 176,150,073 $ 184,084,348 $ 7,934,275

GRAND TOTAL $ 317,842,152 $ 325,850,226 $ 337,324,141 $ 343,164,976 $ 5,840,835 248 City of Norwalk