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Legal Aid AR 2018-19 2.Indd INTEGRATED ANNUAL REPORT 2018-2019 THE CONSTITUTIONAL RIGHT OF ACCESS TO JUSTICE FOR ALL, CONTRIBUTING TO BUILDING A JUST SOCIETY VISION A SOUTH AFRICA IN WHICH THE RIGHTS AND RESPONSIBILITIES ENSHRINED IN THE CONSTITUTION ARE REALISED TO ENSURE EQUALITY, JUSTICE AND A BETTER LIFE FOR ALL. MISSION TO BE THE LEADER IN THE PROVISION OF ACCESSIBLE, SUSTAINABLE, ETHICAL, QUALITY AND INDEPENDENT LEGAL SERVICES TO THE POOR AND VULNERABLE. VALUES • PASSION FOR JUSTICE AND PROTECTION OF HUMAN RIGHTS • UBUNTU • INTEGRITY • ACCOUNTABILITY • SERVICE EXCELLENCE • PEOPLE CENTRED LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 SUSTAINABLE DEVELOPMENT GOAL 16 TARGET 16.3 Promote the rule of law at the national and international levels, and ensure equal access to justice for all LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 1 LEGAL AID SA NATIONAL FOOTPRINT LEGAL AID SA INFRASTRUCTURE Musina Makhado Thohoyandou Mozambique Local Offi ces Soshanguve Bochum Giyani 64 NORTH WEST Pretoria Lephalale LIMPOPO Polokwane Tzaneen Phalaborwa GAUTENG Modimolle Mokopane Tembisa Lebowakgomo Krugersdorp N1 Burgersfort Alexandra MPUMALANGA Satellite Offi ces Johannesburg Benoni Bushbuckridge Botswana Siyabuswa 64 Germiston Soweto Nigel Groblersdal Westonaria Nelspruit N4 Ga-Rankuwa Heidelberg Kwa-Mhlanga N4 Vereeniging Witbank Tonga Mafikeng Rustenburg Middelburg Provincial Offi ces Lichtenburg Eerstehoek NORTH WEST GAUTENG MPUMALANGA 6 Delareyville Carletonville Ermelo Swaziland Potchefstroom Secunda Vryburg Namibia Klerksdorp Piet Retief Standerton N2 Ingwavuma Kuruman Wolmaransstad Frankfort Vrede National Offi ce Hartswater Kroonstad Newcastle Mkuze 1 Vryheid N14 Welkom N3 Bethlehem Dundee Upington Ulundi Postmasburg Phuthaditjhaba Ladysmith RECRUITED STAFF: 2,557 Kimberley FREE STATE Bloemfontein Ficksburg KWAZULU-NATAL Empangeni Ladybrand Estcourt Greytown N12 Botshabelo Pietermaritzburg Stanger Prieska Lesotho Criminal Legal 1,622 Springbok Bulwer Verulam NORTHERN CAPE N1 Pinetown Durban Ixopo Umlazi Umzinto De Aar Kokstad Aliwal North Sterkspruit N7 Colesberg Port Shepstone Bizana Mount Frere Support 536 N6 Elliot Calvinia Victoria West Lusikisiki Vredendal Mthatha NATIONAL FOOTPRINT NATIONAL EASTERN CAPE N10 Queenstown Cradock Beaufort West Butterworth Graaff-Reinet Stutterheim Vredenburg N1 King Williams Town Civil Legal 220 N9 Somerset East Fort Beaufort WESTERN CAPE East London Legal Aid SA Local Office Malmesbury Oudtshoorn Kirkwood Atlantis Uitenhage Grahamstown Satellite Office Bellville Worcester N2 Cape Town Swellendam Riversdale Humansdorp Athlone Stellenbosch Port Elizabeth Mitchells George Paralegals 180 Plain Caledon NEW LEGAL FINALISED LEGAL CRIMINAL/CIVIL LEGAL ADVICE AID MATTERS AID MATTERS NEW MATTERS MATTERS 416,203 410,396 416,203 308,050 �■ Local Offi ces 398,203 � �■ Local Offi ces 393,442 � �■ Criminal 362,213 � �■ Local Offi ces and � ■ Judicare 11,204 ■ Judicare 9,972 ■ Civil 53,990 Satellite Offi ces 228,523 ■ Co-operation ■ Co-operation ■ Legal Aid Advice Line 47,921 Agreements 5,829 Agreements 5,985 ■ Remand Detainees 31,606 LEGAL SERVICES DELIVERY LEGAL SERVICES ■ Agency Agreements 937 ■ Agency Agreements 971 Impact Litigation 30 Impact Litigation 26 Total Staff (Budgeted) 2,756 Total Budget R1,900,043,664 Total Staff (Recruited) 2,557 Expenditure 98% Turnover Rate (excluding Contract Staff) 5.8% Auditor-General Report Unqualifed and Clean AND FINANCE Top Employer Accreditation 10th Year Number of years of 18th Year PEOPLE DEVELOPMENT PEOPLE DEVELOPMENT Unqualifi ed Audits 2 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 CONTENTS PART A: GENERAL INFORMATION PART D: SUSTAINABILITY REPORT 1. Legal Aid South Africa General Information 4 Sustainability Report (including Stakeholder Report) 74 2. Scope and Boundary of the Integrated Annual Report 8 PART E: HUMAN RESOURCES MANAGEMENT 3. Strategic Overview 9 3.1 Strategic Outcome Oriented Goals 9 1. Overview of Human Resources Matters at 4. Legislative and Other Mandates 10 the Public Entity 93 4.1 Constitutional Mandate 10 2. Set Human Resources Priorities for the year 4.2 Legislative Mandate 10 under review and the Impact of these Priorities 93 4.3 Public Finance Management Act 11 3. Workforce Planning Framework and Key 5. Organisational Structure 12 Strategies to attract and recruit a skilled and 6. Foreword by the Chairpersons 15 capable Workforce 94 7. Chief Executive Officer’s Overview 18 4. Employee Performance Management Framework 94 5. Employee Wellness Programme 95 PART B: PERFORMANCE INFORMATION 6. Policy Developments: Highlights, Challenges, Future Goals 95 1. Statement of Responsibility for 7. Human Resource Oversight Statistics 96 Performance Information 25 2. Auditor’s Report: Predetermined Objectives 25 PART F: FINANCIAL INFORMATION 3. Overview of Legal Aid SA’s Performance 26 3.1 Service Delivery Environment 26 1. Statement of Responsibility 105 3.2 Organisational Environment 29 2. Report of the Chief Executive Officer 105 3.3 Key Policy Developments and Legislative 3. Report of the External Auditor 108 Changes 30 4. Annual Financial Statements 112 3.4 Strategic Outcome Oriented Goals 31 3.5. Legal Aid South Africa Report on the PART G: LEGAL AID SA CONTACT DETAILS Six Capitals 31 4. Performance Information by Programme 34 1. Legal Aid SA National Office 155 5. Summary of Financial Information 52 2. Legal Aid SA Provincial Management 156 3. Legal Aid SA Local Offices and Satellite Offices 159 PART C: GOVERNANCE 1. Introduction 55 2. Portfolio Committee 56 3. Executive Authority 56 4. The Accounting Authority (Board) 56 5. Risk Management 63 6. IT Governance 68 7. Internal Control 68 8. Internal Audit Function 69 9. Compliance with Laws and Regulations 69 10. Fraud and Corruption 70 11. Minimising Conflict of Interest 71 12. Code of Conduct 71 13. Health, Safety and Environmental Issues 71 14. Board Secretary 71 15. Report of the Audit Committee 72 2 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 3 PART A GENERAL INFORMATION 4 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 GENERAL INFORMATION 1. LEGAL AID SOUTH AFRICA GENERAL INFORMATION REGISTERED NAME: Legal Aid South Africa PHYSICAL ADDRESS: Legal Aid House 29 De Beer Street Braamfontein Johannesburg 2017 South Africa POSTAL ADDRESS: Private Bag X76 Braamfontein 2017 TELEPHONE NUMBER/S: +27 11 877 2000 FAX NUMBER: +27 11 877 2222 EMAIL ADDRESS: [email protected] WEBSITE ADDRESS: www.legal-aid.co.za EXTERNAL AUDITORS: Auditor-General South Africa 300 Middel Street New Muckleneuk Pretoria 0011 BANKERS: First National Bank 92-94 Jorissen Street Braamfontein 2017 BOARD SECRETARY: Mr Langa Lethiba 4 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 5 GENERAL INFORMATION List of Tables Table 1 List of Abbreviations/Acronyms Table 2 Legal Aid SA Corporate Dashboard Table 3 Legal Aid SA Corporate Dashboard Provincial Split Table 4 Annual Performance Report Table 5 Summary of Financial Information Table 6 Attendance at Board Meetings Table 7 Composition of New Board Table 8 Composition of Board Committees Table 9 Strategic Risks and Mitigating Controls and Opportunities Table 10 Average percentage completion of the Register of Interest by employees – three-year comparison Table 11 Details of the Audit Committee members, qualifications, date of appointment/termination Table 12 Engagement with Stakeholders Table 13 Personnel Cost by Business Unit Table 14 Personnel Cost by Salary Band Table 15 Performance Rewards Table 16 Training Costs Table 17 Employment and Vacancies per Province Table 18 Employment Changes Table 19 Employment and Vacancies per Critical Occupation Table 20 Reasons for Staff Leaving Table 21 Labour Relations: Misconduct and Disciplinary Action Table 22 Equity Target and Employment Equity Status Table 23a Legal Aid SA Local Offices Table 23b Legal Aid SA Satellite Offices 6 LEGAL AID SOUTH AFRICA INTEGRATED ANNUAL REPORT 2018-2019 GENERAL INFORMATION Table 1: List of Abbreviations/Acronyms This is an alphabetical list of abbreviations and acronyms used. Whilst many are generic in nature, some are specifically used at Legal Aid South Africa. AFS Annual Financial Statements IJS Integrated Justice System A-G Auditor-General Local Office/ Legal Aid SA Local Office LO Previously: Justice Centre CA(s) Candidate Attorney(s) Legal Aid SA Legal Aid South Africa CAOSA Centre for the Advancement of Community LQAU Legal Quality Assurance Unit Advice Offices of South Africa CARP Capital Asset Replacement Programme LSM Living Standards Measures CAT Children Awaiting Trial MIS Management Information System CBO Community-Based Organisation MoJ Minister of Justice and Correctional Services CJSR Criminal Justice System Review MTEF Medium Term Expenditure Framework CPD Corporation for Public Deposits NEEC National Efficiency Enhancement Committee CRO Chief Risk Officer NGO Non-Governmental Organisation CSA Control Self-Assessment NT National Treasury DC District Court IR Integrated Reporting DoJ & CD Department of Justice and Constitutional PFMA Public Finance Management Act Development EA Executive Authority PEEC Provincial Efficiency Enhancement Committee EE Plan Employment Equity Plan RC Regional Court eLAA electronic Legal Aid Administration System RDs Remand Detainees EVP Employee Value Proposition PE Provincial Executive Previously: Regional Operations Executive FBO Faith Based Organisation SAICA South African
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