Yourcumbria Spring 2008

Inside: Free A-Z guide to council services Spring 2008

Inside: Free A-Z guide to council services Inside: Longtown A-Z of useful telephone numbers Contact details for your councillor gets moving Events diary

visit cumbria.gov.uk for regular updates on the issues affecting you 19

Contents

Cumbria wins the lottery Are you drinking 06 Huge cash boost for cycling in 11 yourself to death? the county Find out how Cumbria’s tackling binge drinking 12 The last post 07 Community runs its own shop Cumbria’s getting greener and post office 12 Recycling in the county is on the Your diary Give it all increase 20 Your guide to events around the Potholes county 08 More than 7000 potholes fixed Keeping you in the picture in six weeks, we show you how 15 How does Cumbria County Your A-Z it’s done Council really spend your 23 Your complete guide to you've got money? services in Cumbria Taking education seriously 19 An update on the 06 schools review Your Cumbria on CD! If you would like an audio CD of this magazine call 01228 606304

From cans to clothes, if you've got it, recycle it

What’s the cost? Each YourCumbria costs around 18p to produce and deliver to your door. YourCumbria Helpline: 0845 055 1118 recycleforcumbria.org Please recycle the magazine when you have finished reading it. produced by Any comments? Please contact the editor on 01228 601008 or email [email protected] Tel: 01228 606420

Photos: Steve Barber; Stewart Carruthers.

CUM 223959 Give it all a4.indd 1 18/2/08 11:59:30 YourNews YourNews Have your say... The judges have had their say but we want to know what you think of YourCumbria. In brief... Welcome to Fill in our reader survey on page 31 and Cumbria you could win yourself a hamper. Your Raising magazine the standard Since the last It’s a gold! Cumbria Cumbria County Council has Your YourCumbria has been judged to be the best newspaper or magazine in the recently adopted a new code of there’s been an North West by the Chartered Institute of Public Relations. awful lot going conduct for councillors. Agreed in The judges found YourCumbria to be “a comprehensive magazine with a large February, the new code has been on – and to try variety of content in different styles to appeal to a wide audience. The team have and keep you simplified and clearly lays out the gone to great lengths to make the magazine available to hard-to-reach communities standards of behaviour you can up to-date with and have embraced new media, making the magazine’s content available online the major issues expect from councillors when and as downloadable audio files. Interesting, useful and fun content which proves conducting council business. we’ve tried to popular with residents.” cover as much Copies of the revised code are as possible in available for inspection at the offices this edition. From the important More fairtrade towns of the council at the Nisi Prius issue of saving Border TV to saving Building, The Courts, English Street, our Post Offices, you can read all Carlisle and at County Offices, The Fairtrade movement in Cumbria is continuing to gather pace. Not only Kendal from 9.00am to 5.00pm about the latest news and find out are there now 17 Fairtrade Towns in the county, but Cumbria was also how to make your voice heard. Monday to Thursday and 9.00am honoured by a visit from the leading figure in the UK Fairtrade movement to 4.30pm on Fridays. It can also Another key issue close to all during Fairtrade fortnight last month. our hearts is the subject of council be viewed on the county council’s Harriet Lamb, Director of the Fairtrade Foundation, visited website at cumbria.gov.uk. tax and you can find out how your Keswick and spoke about the particular achievements money is being spent on page 15. of Cumbrian communities in raising awareness and Now on something close to sales of Fairtrade products. my own heart, you may have She said: “Fairtrade is thriving in Cumbria. heard that Cumbria County You can see it in the products stocked in Council has retained its two- guest houses and cafes around the county. star status and has been judged This achievement is the result of the work of by the Audit Commission to hundreds of Cumbrian campaigners, strongly be ‘improving its performance supported by the county council and other local across services generally, and councils.” in priority areas’. Although the On 10 March Caldbeck and Hesket council is getting better we still Newmarket received Fairtrade status, the 17th need to accelerate our rate of community in Cumbria to receive the award, improvement. We need to work Find out more... and the first in 2008. Small school more closely with our partners in Visit the StreetSafe website Cumbria received Fairtrade County status the county, so that we can drive at streetsafe.org.uk on 11 March 2006. Harriet Lamb makes a big forward significant improvements StreetSafe for you, the citizens of Cumbria. exhibition To date there have been major When asked, most of us could probably come up with a few things we’d change Find out more - visit cumbriafairtrade.org.uk improvements in the Fire about our local area. A broken street light, graffiti, gangs of kids hanging on Pupils from one of Cumbria’s Service, Children’s Services and street corners – they all sound fairly trivial, but can all build up to make the smallest schools will represent the Adult Social Care and we have neighbourhood a less enjoyable place to live. But thanks to StreetSafe, an Where’s the best place to find out about what’s UK at an international art exhibition plans in place to make further innovative ongoing project in Barrow and South Lakeland, residents are getting going in Cumbria… other than in YourCumbria, in London next month. improvements in other areas. the chance to talk about these local issues to the people that have the power to of course!? Young artists from Milburn I hope you enjoy your read and do something about them. It could be the local newspaper, radio or Internet School near Penrith will see their don’t forget to fill in the readers StreetSafe is a community driven partnership that has been running for but for thousands of people in the north of the work ‘Mother Love’ on display at survey on page 31 – your opinions approximately four years. Each home in a neighbourhood is visited by a uniformed county their first port of call is Border TV’s regional the National Theatre alongside really do matter to us – they make officer, such as police or fire officer, and at least one other representative, such news programme, Lookaround. submissions from as far afield as sure we are delivering the services as a local councillor. The StreetSafe visit allows residents to discuss problems and This could all change under ITV plans to cut back Brazil, China, Ghana and Russia. and information that you want. issues in their local area, and uses a community questionnaire to gather specific on their funding for regional news programmes. information relating to crime and community issues from each home. This raises The plan would mean Lookaround would be The exhibition runs from 9 – 27 April. Enjoy your read. awareness of the problems in the local area to the agencies involved. merged with news from Tyne Tees and there would Over 16,000 homes have been visited so far, and each occupant is then given a be less coverage on Cumbrian issues. StreetSafe ‘community bag’ which contains leaflets offering information, education or advice, preventative tools such as an ultra-violet marking pen, road safety tags, Sign the petition... key fobs, and safety colouring books. Every effort is made on the day to achieve as Competition Winner much as possible, including a visual audit of the area to assess things like graffiti and Over seven thousand people have already abandoned vehicles. signed a petition arguing against this – you can Congratulations to Mrs J Shaw from Tim Stoddard Following each operation, any immediate problems are looked at and targeted for join them by visiting savelookaround.co.uk or Hawkshead who wins a cookery Leader of action. The information received from the questionnaire is then used by the relevant writing to The Campaign To Save Border TV’s course at LucyCooks, Ambleside. Cumbria County Council authorities and agencies to identify the needs of the local area, who then set about Lookaround, PO Box 357, Carlisle CA1 9DT. making sure these problems get attention.

4 YourCumbria YourCumbria 5 YourNews YourNews

Nigel Williamson Health benefits of cycling As the weather begins to improve, cycling is a great way to improve your Get involved... health. Cycling can be fitted into your Visit the website at day (riding to work, school, shops cumbria.gov.uk/longtown etc) and has real benefits for the very or call 01228 606474 modest amounts of time involved: Longtown moving forward • A 15-minute bike ride to and Right now people in Longtown are having their say on secondary school has given particular urgency to the from work five times a week the future of their town, all as part of the Longtown review. It is hoped that Longtown moving forward burns the equivalent of 11 moving forward project. The project is the result of a will provide the blueprint for a fresh start. Already the pounds of fat in a year joint review by Cumbria County Council, Carlisle City consultation is raising lots of interesting and exciting ideas Find out more... Council and Arthuret Parish Council of the property from local people. Visit the website at • Regular cyclists enjoy a fitness and land they own in the town. These property reviews Nigel Williamson, manager of Longtown Community sustransconnect2.org.uk or level equal to that of a person 10 will be happening in towns across the county but Centre said: contact Mark Brierley at years younger Longtown is the first. “Longtown moving forward is a wonderful opportunity [email protected]. With the local community the councils are looking at for local people to get involved with shaping the future • Cyclists can expect to live for at how services and facilities are provided at the moment of their community. It heralds a great way to the capture Cumbria least two years longer on average and whether changes or new developments could the imagination of Longtown people to produce long- than non cyclists improve things in the town. term, meaningful, community-based solutions to some • Cycling can easily be incorporated In Longtown the forthcoming closure of Lochinvar age-old concerns.” wins the lottery into everyday routines without having to find time for the gym or Cumbria wins a share of the Big Lottery Fund’s: The People’s £50 Million. for deliberate exercise Cumbria County Council, in partnership with the sustainable transport charity • Everyday cycling usually means Sustrans, won the Big Lottery Fund’s: The People’s £50 Million public vote in periods of active work, alternating December 2007. This national project is planning to bring together communities with rest periods (when coasting The last post by overcoming physical barriers to people travelling through their towns and or at traffic lights). This makes it cities on foot, bicycles, buggies and wheel chairs. easy to recover and keep going For many rural communities, the Post Office is the local shop, meeting place and In Cumbria, two schemes, one in Maryport linking the east of the town with for longer bank all rolled into one. For some vulnerable people who struggle to travel it can the town centre and coast, and another in Carlisle linking the Caldew cycle way be one of their only links to the outside world. to Kingmoor, will benefit from up to £1.5 million from the Big Lottery Fund. • Cycling is a low impact activity That’s why residents in the Eden village of Nenthead on the Pennine hills were The council will be working in partnership with Allerdale Borough Council and and is easier on the joints than desperate to reopen their Post Office and shop when it closed in March last year Carlisle City Council to deliver these exciting schemes. Planning is now taking activities such as jogging. due to the owners retiring. place with bodies such as Network Rail and the Environment Agency to make They were so desperate, in fact, that they decided to run the shop and Post Office safer access for local people to our towns and cities a reality. Cumbria County Council, in themselves via a village committee. It opened in the Nenthead Reading Room at the For further information on Connect2 in Cumbria please contact Mark Brierley, partnership with Cumbria Primary beginning of November. Villagers now no longer have to make a 10-mile round trip Cycling Development Officer, Cumbria County Council at Care Trust and a range of voluntary to Alston, which would have been their nearest Post Office if theirs had remained closed. [email protected] organisations, offers guided cycle But many Cumbrian communities could soon be facing a similar dilemma as the rides of about an hour and can offer future of dozens of the county’s Post Offices hangs in the balance this spring. The the loan of bicycle if you need one. Post Office has published a list of branches it intends to close – you can find out if a Rides are currently run on a once branch near you is likely to be affected by logging on to postoffice.co.uk, emailing a month basis from Whitehaven, [email protected] or calling 08457 22 33 44. Maryport, Carlisle, Workington, The public have until May 27 to make any comments about the proposed closures, Penrith and Burton-in-Kendal. For so it’s important to act now to make sure your voice is heard because the Post further information please contact Offices on the list could start closing from mid-July onwards. You can also log onto Nikki Campbell, Cycling for Health cumbria.gov.uk/pon to find out more about the consultation. Officer at: Nenthead community shop was set up with a grant award of £25k from the [email protected] Cumbria Rural Infrastructure Support Programme. A number of cycling clubs and If you’d like to find out more about a grant for your local community contact groups offer a wide range of rides Catherine White on 01228 606752 or email [email protected] and would welcome people to join them. To find a club in your area please contact Mark Brierley, Cycling Find out more... Development Officer at: [email protected] Find out more about your post office. Visit the website at postoffice.co.uk or call 08457 22 33 44

6 YourCumbria YourCumbria 7 Roads Roads Your Cumbria County Council Your Report a problem... has waged war on potholes Quids in Report a highways problem by visiting in Cumbria with a special the website at cumbriahighways.org.uk for Cumbria’s or call 0845 609 6609 £1million fighting fund. The county council came up with the pothole repair campaign after highways weeks of bad weather in December, January and February left the county’s roads with an unprecedented number of carriageway problems. Communities across Cumbria are set to feel Roads everywhere are vulnerable during winter as heavy rain and the benefits of millions of pounds of extra cash freezing conditions wreak havoc with road surfaces. being spent on the county’s roads thanks to The colder it gets the more brittle bitumen road surfaces become. Cumbria County Council. Water seeps into cracks and expands as it freezes. The expanding As well as £1million already being used to ice puts pressure on the surface material, eventually breaking it in tackle potholes, an extra £1.135 million is set a process like the geological frost shattering that affects rocks. The to be spent on road repairs in 2008/9 and the process deepens and widens cracks until a pothole is formed. county council has agreed another £1million Flowing water also erodes the highways so the periods of torrential a year for an exciting project to introduce rain this year have added to the problem. highways stewards to Cumbria. However, the county council is fighting back with £1million taken Twenty-four stewards will soon be on from reserves to tackle the problem. The extra cash is shared by the ground providing highways services in the county council’s six local committees. Each district has an extra communities around the county. highways repair team joining the 12 existing teams blitzing the problem. Each steward will oversee around 124 miles (200 kilometres) of road and will be trained and equipped to tackle small but important repair and maintenance work on roads, gullies, road signs and verges. They will also be the ‘eyes and ears’ of the overall highways service, helping to identify larger jobs that need doing and calling on the existing area highways teams to bring in a bit of muscle when required. They will work closely with the county council’s local committees for Allerdale, Barrow, Potholes Carlisle, Copeland, Eden and South Lakeland as In the first six weeks of the campaign alone the teams fixed more well as with parishes and local councillors. than 7,000 potholes around the county and dealt with thousands of The decision to introduce highways stewards drainage issues. Some particularly badly damaged patches of road across the county follows a successful and have been completely resurfaced. popular trial scheme that has been running in Many potholes are reported by members of the public to the the North Allerdale area. council’s Highways Hotline (0845 609 6609). Weather damage on the The funding for the stewards scheme comes roads made the first few weeks of 2008 one of the busiest periods from a highways maintenance, or ‘revenue’, in hotline history, with thousands of potholes logged on the system. budget for the financial year 08/09. A further But the repair teams are tackling plenty of problems that do not get £25.2m will also be spent in 08/09 on major, reported by members of the public. or ‘capital’, transport projects such as road For instance, when a team arrived on the A5074 from Gilpin to engineering schemes to improve road safety Windermere in South Lakeland they knew about the 20 recorded and structural highways work as well as defects on the road but actually repaired 141 potholes. integrated transport schemes.

How do we fix a pothole?

Sometimes it’s necessary to make a temporary repair to make a pothole safe in the short term. But Cumbria County Council is making as many permanent repairs as possible. Surface course Doing a typical permanent pothole repair means controlling traffic Binder course using manually operated “Stop/Go” boards so the team can work safely. Base course A rectangular area is then cut out of the road around the pothole with a grinder so the repair will be a uniform shape with clean, flush sides. Sub base The hole is cleaned out and painted with a liquid bituminous binder that acts as an adhesive. A lorry is on hand with a supply of hot bitumen road surface Capping material. A layer of this material, known as black top, is raked into the hole and then rolled in with a heavy mechanised roller. Once the patch has cooled, the team can then re-open the road and move on to the next repair. Natural subsoil 8 YourCumbria YourCumbria 9 YourFuture YourHealth

Are you drinking yourself to death?

Fact! Fact! Fact! In the UK consumers spend £38.6 In the UK approximately 90% of The recommended safe weekly Caring for the future billion every year on alcohol with the population drink, which equals limits for men and women have around £7 billion of this going to 40 million people been raised recently from 14 to the government as tax 21 units for women and 21 to 28 units for men

People in Cumbria Cumbria County Council is consulting on plans to build six state-of-the-art care homes Binge drinking – we know it’s a problem in the UK, but did on the sites of new and existing community hospitals in Wigton, Keswick, Millom, Alston, you know that it’s a big issue for Cumbria? Who can help? are being asked for Penrith and Brampton. In fact, it was recently reported that drink-related hospital Did you know that Cumbria has a fantastic organisation their views on plans Bedrooms in existing council-run homes are too small and people often have to share admissions for young people in West Cumbria are higher than which is dedicated to helping people with drug or alcohol bathrooms because of a lack of en-suite facilities. elsewhere in the country. related problems? Cumbria Alcohol and Drug Advisory to invest millions Older people’s charity Age Concern has helped the council come up with plans for the new A recent Scrutiny Review by Cumbria County Council Service (CADAS) has been established for over 20 years of pounds in new homes which would provide residential and nursing care in the same place. identified alcohol related harm as a ‘hidden’ problem and is a charitable organisation that advises and supports Currently, residents in council-run homes often have to move out if their care needs rise in communities across the county. A survey of medical individuals, and their families, with drug, alcohol and residential homes above a certain level. professionals, carried out by the BBC, has recently revealed that gambling problems. With centres based around the county The plans have been developed with the help of Cumbria’s health bosses and, if approved by many young people now have serious alcohol-related illness, they are easy to access. So if you want to talk to someone, for older people. councillors, would be built over the next five years. with some as young as their early 20s showing long term liver or get advice why not log on or give them a call. damage. Add to this the fact that Cumbria recently had its Council care staff would move with residents to the new homes which would each have: earliest recorded death from alcohol-related illness and you Log on to cadas.co.uk or call 01228 544140. begin to build a shocking picture. • More bedrooms to help meet the care needs of the county’s ageing population Additionally, the relationship between violent crime and alcohol is well documented and it also plays a part for some Have your say... • More space to provide respite care for older people victims of violence and assault. With alcohol now available at supermarkets, off-licences, Visit the website at • Larger rooms with en-suite bathrooms that respect people’s dignity and independence hotels, pubs, clubs, some public transport and with the recent cumbria.gov.uk/ introduction of 24-hour drinking, this can only increase the adultsocialcare/ • Bedrooms for couples, to prevent them having to live apart when they go into residential care. numbers of people drinking regularly, which in turn means a carehomesconsultation greater number will experience the misery of alcohol addiction or email carehomes@ The council has been holding drop-in sessions and public meetings in each of the areas and dependency. Alcohol dependency does not just affect the cumbriacc.gov.uk outlined to canvass people’s views before the consultation ends on 28 April 2008. drinker, but their families, colleagues and the wider community. People can view the consultation document and download a questionnaire at: So if you know someone affected by alcohol – what can cumbria.gov.uk/adultsocialcare/carehomesconsultation you do? Fortunately in Cumbria there are people who Copies of the document are also available in local libraries. Comments can also be made by can help. email to [email protected] 10 YourCumbria YourCumbria 11 YourWaste YourSay Cumbria’s getting greener

What have people Recycling has become a part of said so far? Here are some genuine everyday life for many households comments from members of the public who have already across Cumbria, and that’s a fact. responded to the consultation.

Research shows that over two thirds of the average household bin can be recycled and if you think about it, it makes a lot of sense. Think of all those cans, I feel the bias against bottles, cartons, boxes and jars we go through on a daily basis. We can recycle wind farms in Cumbria is almost everything these days, and here in Cumbria, we have some fantastic facilities to help us do just that. misguided. But recycling’s not just about reducing the amount of waste going to landfill. Climate change Reducing waste also reduces the amount of carbon dioxide which is the main gas responsible for global warming. 3.5 tonnes of the carbon dioxide churned out by a single household each year is created by household waste. Climate change is the gravest threat we face and • 6,000 compost bins have been sold during 2007 to help divert green needs to be the top waste away from landfill priority for all governing • Total recycling and composting of household waste increased to bodies. 40 per cent during 2007 compared to 31 per cent at the start of last year. Have your say on the • The number of kilograms of waste produced per head of population has decreased from 606kg to 546kg during 2007. world’s hottest topic County council developments should also have renewable Organisations in Cumbria have recently been planning Fact what they can do to combat climate change. And now power built in. they want to hear what you think of their ideas. Recycling aluminium cans Through the Cumbria Strategic Partnership (CSP), which produces only 5% of the brings together 50 of the largest public and private sector carbon dioxide emissions Fact organisations in Cumbria, they have developed a draft strategy The subject has become a and energy used to create Every recycled glass bottle which is out for consultation now. new aluminium. ‘Bandwagon’. Climate change saves 0.5kg of carbon The strategy is split into nine sections and covers everything from energy generation to will happen - learn to live with emissions waste and water. Under each section there are a range of recommendations for action by it. If it means warmer Cumbria, CSP member organisations, many of which have significant implications for Cumbria as bring it on! a whole. Climate change is happening now and Cumbria needs to act. Don’t miss this opportunity Find out more... to help shape the county’s response. The Recycle for Cumbria website is your one stop shop for recycling and waste reduction information in Cumbria. The consultation is being run online at cumbria.gov.uk/consultation/climatechange. There are What’s more, there are lots of things we can do to avoid things going in the bin in the first place. Some obvious and several ways you can have your say, from voting in the quick poll to giving detailed feedback on some less so. You’ll find lots of information throughout this site. Find out more visit recycleforcumbria.org.uk the recommendations. Closing date 11 April 2008.

12 YourCumbria YourCumbria 13 YourEnvironment YourMoney Do you like the idea of a nappy that’s environmentally friendly, costs less and even comes with a money off voucher to get you started?

Jack does! How does Cumbria County Council really spend your money?

Cumbria County Council has approved its budget for 2008/9. This confirms that the county mbr council’s share of council tax will increase by 3.9% from April - the second lowest increase in u ia C Cumbria since council tax was introduced in 1993 and representing a rise of just 11 pence a day Y on a Band D property. ED r Councillors have also approved a by the county council since April 2005. e OV a n financial roadmap for Cumbria for the Your council tax helps to maintain and Our promises g l BAB i subsequent two years which will mean improve Cumbria’s roads, care for older n APPR council tax should increase by just 3.5% people, become greener in the way we a a The recently agreed Council p p in 2009/10 and 2010/11. dispose of our waste, improve prospects Plan sets out the county council’s py cam Council tax rises have been kept to a for children, buy new books for libraries, priorities and what we will do to minimum and the council is now more and make Cumbria a safer place by achieve them. Your council tax efficient than ever before - the proof of reducing fire risks and educating people supports these activities. We are this is the £32m in efficiency savings made about road safety. building pride in our county by making Cumbria: What does this mean for me? Healthier Based on this budget, the proportion of council tax charged by the county Improving the health and wellbeing council is shown here. of adults. Please note that this table accounts for around three quarters of the overall council tax bill - the remainder is charged by your district council, Cumbria Wealthier Police Authority and in some places Parish Councils as well. Making Cumbria more prosperous. £ per annum 2007/8 £ per annum 2008/9 Happier Band A (Up to £40,000) 713.53 741.36 Improving the life chances and Band B (£40,001 to £52,000) 832.46 864.92 well-being of children and Band C (£52,001 to £68,000) 951.38 988.48 young people. Band D (£68,001 to £88,000) 1,070.30 1,112.04 Safer Band E (£88,001 to £120,000) 1,308.14 1,359.16 Band F (£120,001 to £160,000) 1,545.99 1,606.28 Creating safe and secure communities. Band G (£160,001 to £320,000) 1,783.83 1,853.40 Greener Band H (£320,001 and over) 2,140.60 2,224.08 Creating and protecting a high quality environment for all. How is the county Better council funded? Improving council services. The council’s 2008/09 net budget of £327m is provided by council tax, and by To find out more about how Government through the Revenue Support Cumbria County Council will deliver Grant and redistributed business rates these priorities take a look at our Council Plan at cumbria.gov.uk Find out more by calling 0845 05 1118 or Council tax 60% Business rates 35% visiting resourcecumbria.org/realnappies Revenue support grant 5%

14 YourCumbria YourCumbria 15

YourCumbriaAd.indd 1 26/2/08 11:37:05 YourMoney YourMoney How does Cumbria County Council really spend your money?

Children Health and well-being Environment

Key investments: Key investments: Key investments: An extra £410k will be spent on home-to- More money will be invested in services that £1m will be invested in introducing a brand school transport, this includes £250k on new provide extra choice and independence for new Highways Steward service around transport arrangements to tie in with the roll- Cumbria’s growing number of older people. the county. Stewards will work closely with out of new Academies. A further £500k will be An extra £4.3m will be invested in older parishes and communities on local repairs invested in reorganising the county’s schools for people’s services over the next three years. This and other small scale highways work. There the future and the new Academy programme. starts from an extra £865k in 2008/9 and the will be 24 such stewards serving communities The council has also committed to spending an extra investment doubles in the following year. across Cumbria. On top of this an extra extra £160k on activities for young people. £1.14m will spent on permanent repairs to highways. An extra £2.9m is being invested in waste disposal as costs rise sharply. This includes more than £100k to be spent improving household waste recycling centres. The county council is currently negotiating a new cleaner, greener 25-year waste disposal contract which will see recycling rates rise to 60 per cent.

Improving council services Safe and secure communities

Key investments: Key investments: Creating wealth Investment of £300k to develop one-stop An extra £141k will be invested in fire and shops across Cumbria where people can go accident prevention work. More money will be Key investments: for all their council services. It will improve spent on free smoke detectors for homes, and An extra £120k will be spent on new books access to services provided by the county five new community safety officers. for Cumbria’s libraries - making it easier for council and by other organisations such as An additional £80k will also be spent on the people to find the titles they want. district councils and charitable organisations. Young Firefighters scheme which helps the Fire An additional £36k will be invested in An extra £325k will be invested in increasing & Rescue Service forge closer links with young community transport projects like the Rural the building maintenance programme to pay people who may underachieve at school or Wheels scheme. for energy reduction schemes. struggle with social problems.

16 YourCumbria YourCumbria 17 YourFuture YourEducation

What is the energy coast?

So what is the energy coast? Put simply, it is an ambitious scheme to make the most of Cumbria’s dominant position on the energy scene to bring £2bn worth of investment and 16,000 new jobs to the county. With 36 per cent of the UK’s civil nuclear industry, Barrow Cumbria’s west coast already has a global presence in the nuclear sector. It also boasts considerable expertise and a growing reputation for innovation in renewable energy such as on and off shore windfarms. waterfront The energy coast aims to build on that excellent reputation to make sure the area stays at the forefront Anybody who has ever been on holiday only to find of the energy industry and contributes to Britain’s efforts their hotel backs onto a building site will know that it to combat climate change. It will also secure the nation’s can be no fun living near construction projects. energy supplies in the future. That’s why the county council has done all it can to Energy Masterplan benefits will include: a new minimise the disruption to local people living near the Taking education seriously £310million hospital for the area with research and massive £200m redevelopment of the waterfront area teaching facilities; £200m investment in schools and new of Barrow. academies as well as the creation of specialist energy Stage one of this major project is already underway industry training facilities; £300m investment in the road and involves creating the new 19,770 square metre network and improvements to railway rolling stock and Ramsden Business Park. Cumbria County Council has In autumn 2005, the council launched a review of the infrastructure; improved tourism facilities and support for bought the land, obtained the finance and organised the What’s happened so far? local businesses. work needed to transform a formerly derelict site into county’s schools to deal with urgent issues of falling • Proposals for four academies – two Regeneration organisations West Lakes Renaissance a thriving business park. pupil numbers, improving academic standards, and the in Carlisle, one in Barrow and one and Cumbria Vision have been working with Cumbria Large amounts of rock and building materials have in North Copeland; the Carlisle County Council and other local authorities as well as a had to be transferred on and off the site while roads impact of the floods earlier in the year. academies will up and running host of Cumbrian, national and international bodies to are built, pipes are laid and the ground is prepared for by the end of this year, with new get the Britain’s Energy Coast Masterplan up-and-running. brand new business units. But so that the local roads of It was a mammoth “It’s going really well; I am very conscious buildings completed by 2010 Government ministers have already backed the plan and Barrow don’t get clogged up with HGVs carrying rubble, task – and one that of the fact that it’s an emotive issue, and • The merger of Beaconside infant an agreement on the £500m of public money it will need the project has been shipping material in and out of the has grown over the there have been strong feelings about some and junior schools in Eden is expected soon. Waterfront using the docks. last two years as of the proposed changes, but one thing • Plans to close Dale Street infants YourCumbria will keep you updated as things develop. It means life for locals is as quiet as possible while this a stronger, more we all agree on is that we must strive to school in Ulverston and increase huge regeneration project takes shape. Moira Swann comprehensive vision give our young people the best possible capacity and facilities at Sir John Ramsden Business Park will have all the infrastructure for the future of start in life, and the best possible life chances.” Barrow school in place by this autumn so that the new business units Cumbria’s schools. Much has already been achieved, but • Belah school in North Carlisle is to can start springing up. The business park will create Such a review involves a lot of change there is still a lot to do. Although some close and its catchment area split 600 new jobs – a much needed boost for the Barrow for pupils, parents, teachers, schools, and, primary schools have already taken up between Kingmoor infant and junior economy and an exciting part of the overall waterfront indeed, the local authority. But, as Moira the challenge and are now working schools and Stanwix school development which will include new homes, new leisure Swann, the county council’s director of collaboratively with neighbouring schools, • Proposals to provide extra resources facilities and a marina. Children’s Services, explains, only a root primary provision will be the next area for children with special educational and branch review would do: school organisation will focus on. needs in mainstream schools at “We needed to really grasp the nettle Alongside all of this a great deal of Cumwhinton, Caldew and William and have a wide-ranging review; there work is being done to extend the role Howard schools in the north was no point just tinkering at the edges of schools in the wider community. of the county. because all the issues we need to deal As Moria Swann explains, “The school with are linked. It was important that we now plays a much different role in the acted, rather than just let such schools community than it did even few years as ready as possible for the challenges of wither on the vine.” ago – it is now very much at the heart of the future. A lot has been achieved in the last community activity and support, rather than “It’s very much a long-term strategy – this two years, supported by the work of a just somewhere children go to learn for six isn’t something that can be turned round on dedicated School Organisation Project hours a day. a sixpence. Yes, much has been achieved, Find out more... Team. Each proposal for change has “This means major changes for schools but in reality we are still at stage one.” Visit the website and read the plan at nwda.co.uk/ been accompanied by extensive public – and for us – but it also opens up a For further information about school publications/infrastructure/britains-energy-coast.aspx consultation, and although some of the world of possibilities and opportunities for organisation, contact the project team proposals have been met with concern, teachers and pupils alike. on 01228 606013 or visit the website all in all Moira Swann is pleased with the “I think our schools are great, and we are at cumbriacc.gov.uk/childrensservices/ progress being made. doing all we can to make sure that they are school-organisation 18 YourCumbria YourCumbria 19 YourDiary Neighbourhood Forums March April continued...

March 27 The Sword in the Stone, 21-27 Real Nappy Week, launch of the Cumbria Real 2.30pm Rosehill Theatre, Nappy Campaign offering money off vouchers for dates... 25 Denton Holme and Longsowerby 7pm Diary Whitehaven, tel 01946 every cumbrian resident to encourage them to April 692422 trial real nappies – for a list of roadshows during 7 Gosforth and Ennerdale 7pm this week visit recycleforcumbria.org 10 Bootle and Seascale 7pm 26 Young people’s reading group, Barrow Library. 7 to 11 years and enjoy reading then why Farmers markets May not join us from 10.45 to 11.45am contact March 01 Cleator Moor 6.30pm April [email protected] 12 Millom 7pm 27 Solway Autograss Club, Andrew 28 Kendal Farmers Market 20 Bransty and Harbour 7pm 05 The people’s Theatre Company present the Harkness 07801 297755. 29 Brampton Farmers Market Witch’s Bogey, Rosehill Theatre, Whitehaven, 27 Antique and Collectors Fair, July April tel 01946 692422 Rheged, Penrith 07 Gosforth and Ennerdale 7pm 05 Young people’s reading group, Barrow Library. 4 Carlisle Farmers Market 29 Storytots, Barrow Library. Stories, 10 Bootle and Seascale 7pm 7 to 11 years and enjoy reading then why not join 19 Ulverston Farmers Market songs and rhymes for under 5’s 14 Arlecdon and Frizington 6.30pm us from 10.45 to 11.45am contact 25 Kendal Farmers Market and their grown ups 24 Cleator Moor 6.30pm [email protected] 26 Brampton Farmers Market 1.30 – 2.15pm. Contact 08 Storytots, Barrow Library. Stories, songs and [email protected] May For a complete list of neighbourhood forums visit our rhymes for under 5’s and their grown ups 2 Carlisle Farmers Market on-line diary cumbria.gov.uk/eventscalendar 1.30–2.15pm. Contact [email protected] 3 Cockermouth Farmers Market 10 Silver Surfers, Barrow Library 1-3pm. If you are 17 Ulverston Farmers Market over 50 and would like some help using the May 30 Kendal Farmers Market computer or want to learn something new then 31 Brampton Farmers Market School Term Dates book a free session. Contact Karen McKenny or 02 Printfest 2008. Coronation Hall, Ulverston. An email [email protected] exhibition of original prints from local and June Thursday 20 March Easter holiday’s begin 12 A concert of Easter Music by the Abbey Singers, national artistic printmakers. Contact Tina Balmer 6 Carlisle Farmers Market Monday 7 April Return to school St Cutherberts Church, Carlisle 7:30pm, tickets 01229 480539 or visit printfest.org.uk 7 Cockermouth Farmers Market Monday 5 May Bank Holiday £10 from Carlisle TIC. 4-5 Carlisle and Borders Spring Show, Victoria 21 Ulvertson Farmers Market Monday 26 May - Friday 30 May Half term holiday 12 Arnside Village Market, 10am to 4pm, contact Gardens, Bitts Park, Carlisle, 10am – 5pm. For 27 Kendal Farmers Market Friday 18 July Summer holiday’s begin Ged Pinder 01524 761889 further details contact 01228 817359 or check 28 Brampton Farmers Market Tuesday 2 September Return to school 13 Solway Autograss Club, Hay Close Raceway, Hay out the website at carlisle.gov.uk Close Farm, Calthwaite, Penrith - 100+ race cars July 4-10 Compost Awareness Week – for a list For further school term dates visit race on a dirt oval race track. Good spectator of roadshows during this week visit 4 Carlisle Farmers Market cumbria.gov.uk/childrensservices viewing, racing for men, ladies and junior drivers. recycleforcumbria.org 5 Cockermouth Farmers Market Accompanied under 16 free entry to site. For 06 Storytots, Barrow Library. Stories, songs and 19 Ulverston Farmers Market more info contact Andrew Harkness rhymes for under 5’s and their grown ups 1.30 07801 297755. – 2.15pm. Contact [email protected] 14 Dalton storytime, Dalton Library 11.00–11.30am, 08 Silver Surfers, Barrow Library 1-3pm. Contact Stories, songs and rhymes for under 5’s and their [email protected] grown ups. Contact [email protected] 10 Gaverner to Tavener, choral concert by Levens 14 Teenage Book Club, Barrow Library 4.15–5pm. Choir, Kendal parish Church 7.30pm cost £7.50. Want your own space after school? For young Contact Mrs J Tedcastle 015395 67583 people aged 12-16 meeting once per month. 10 Meet Postman Pat and Jess the cat at Ravenglass Full Council meetings and cabinet Contact [email protected] & Eskdale Railway, great fun day for children. Visit 19 Forest friends table top sale, Low Hesket Village ravenglass-railway.co.uk Day Date Title Venue Hall, Carlisle 9am to 12pm contact Helen Dixon 11 Solway Autograss Club, Tue 08/04/2008 Cabinet County Offices, Kendal 017684 84104 contact Andrew Harkness 07801 297755 Thu 24/04/2008 County council - Annual Meeting County Offices, Kendal 20 Northern Junior Wavehopper Canoeing Race, 12 Dalton storytime, Dalton Library Tue 13/05/2008 Cabinet Barrow – venue to be arranged Carlisle Sands Centre Rapids, 10am. Contact 11.00 – 11.30am, Stories, songs and rhymes for Tue 10/06/2008 Cabinet The Courts, Carlisle Nigel Timmins on 017684 80084 or visit under 5’s and their grown ups. Contact Thu 26/06/2008 County council County Offices, Kendal cumbriacanoeists.org.uk [email protected]. Tue 08/07/2008 Cabinet County Offices, Kendal

20 YourCumbria YourCumbria 21 YourDiary Your updated guide now featuring additional useful numbers! May continued... June continued...

12 Teenage Book Club, Barrow Library 4.15 – 5pm. 09 Dalton storytime, Dalton Library 11.00 Want your own space after school? For young – 11.30am, Stories, songs and rhymes for under people aged 12-16. 5’s and their grown ups. Contact dalton.library@ Contact [email protected] cumbriacc.gov.uk 24 Cartmel Races, first race 5.50pm 09 Teenage Book Club, Barrow Library 4.15 – 5pm. A-Z guide yourcumbria.org.uk 26 Cartmel Races, first race 2.25pm Want your own space after school? For young Your 26 Upperby Gala, Hammonds Pond, Upperby Park, people aged 12-16. Contact Carlisle, 2pm -5pm [email protected] 26 Carlisle Races, Family fun day, Carlisle Racecourse 14 Arnside Village Market, 10am to 4pm, contact for more info call 01228 554700 or check out the Ged Pinder 01524 761889 website carlisle-races.co.uk 15 Solway Autograss Club, Andrew Harkness 28 Cartmel Races, first race 2.20pm 07801 297755. A B Continued 30 – Holker Hall Garden Festival 10am-5:30pm 22 Antique and Collectors Fair, Reghed, Penrith Abandoned vehicles advice line contact your district council Benefits advice centre contact your district council 1 June contact 01539 58328 or check out the website 28 Young people’s reading group, Barrow Library. Adoption and fostering - see Fostering and adoption Benefit enquiry line 0800 88 22 00 holker-hall.co.uk for further information. 7 to 11 years and enjoy reading then why not Adult education 01228 607304 / 607303 Bereavement services contact your district council Birth, registration 01228 606359 join us from 10.45 to 11.45am contact Blue car parking badges for disabled people see Adult Social Care [email protected] Adult Social Care Botcherby Healthy Living Initiative 01228 543405 Barrow 01229 894894 Brewery Arts Centre 01539 725133 Carlisle 01228 227000 Building regulations contact your district council June Kendal 01539 773377 Building planning applications contact your district council Penrith 01768 242242 Bus timetables 0871 200 2233 2-8 Recycle Now Week - for a list of roadshows Whitehaven 01946 852852 Calls from landlines cost 10p per minute during this week visit recycleforcumbria.org Workington 01900 706325 03 Storytots, Barrow Library. Stories, songs and Emergency out of hours service 01228 526690 rhymes for under 5’s and their grown ups 1.30 How to... – 2.15pm. Contact [email protected] It’s easy to Summer evening cruises, BBQ Cruise with Catch a bus Age Concern If you are using the bus for the first time or using a bus live entertainment, Windermere Lake Cruises, add your dates Carlisle 01228 536673 away from home – the first step is the hardest! departs Bowness Pier at 7pm and returns at 9pm Eden 01768 863618 each Wednesday evening in June. For further Northwest 01946 66669 When? Where? How much? - Answers to all these Barrow 01229 831425 information or to book contact 015394 42600. to the events questions can be found in a number of places but the Millom 01229 774573 05 Silver Surfers, Barrow Library 1-3pm. Contact simplest way is to contact Traveline on 0871 200 22 33 South Lakeland 01539 728118 - calls from landlines 10p a minute. If using a mobile [email protected] calendar dial 874 as soon as “Welcome” message starts to get 4-11 Appleby Horse Fair – the largest horse straight through to Cumbria Call Centre. Or go online fair in Europe Just go to cumbria.gov.uk/eventscalendar Allerdale Borough Council - allerdale.gov.uk 01900 702702 to traveline.info. This service is available daily Allotments contact your district council 7.00 am to 10.00 pm. 6-8 WOW 2008 (Windermere on Water) WOW Animal health and welfare 01539 773137 offers a packed weekend of water-themed Archaeology 01539 773428 Information - Timetables etc can be obtained from activities. Contact Kendal Arts International a number of outlets eg Tourist Information Centres. 015394 40020 If you have access to the internet these can be found on Archives 07 Young people’s reading group, Barrow Library. 7 the County Council’s website cumbria.gov.uk/buses. Barrow 01229 894377 to 11 years and enjoy reading then why not join Copies of the Cumbria and Lakes Rider which gives Carlisle 01228 607285 information on bus timetables and maps of town services us from 10.45 to 11.45am contact Kendal 01539 773540 for the summer - available from your local library. [email protected] Whitehaven 01946 852920 07 Longtown Gala, Junior School Playing Field, Something for nothing? - If you are over 60 you are

Longtown. Contact [email protected] entitled to travel free on all buses. Contact your local Arts and culture 01228 607306 District/Borough Council for further information. 7-8 Festival of the Sea, Barrow – join in a carnival Aspatria Dreamscheme 0169073 20893 atmosphere of an event designed to highlight the Most services in Cumbria are paid for by the fares maritime history of Barrow with tall ships, power B collected on the bus. Where fares do not cover costs the boating, yachting and a sea-shanty festival. All this Barrow Borough Council - barrowbc.gov.uk 01229 876300 county council can provide financial support. Cumbria Barrow Youth Inclusion Project 01229 871420 plus a walking festival, an air show, fun-fair and County Council would be pleased to hear any suggestions Basement Bar, Barrow 01229 894644 to improve services and supply of information. religious services, phone 01229 876505 Beach cleaning contact your district council

22 YourCumbria YourCumbria 23 A-ZGuide A-ZGuide

BARROW Kevin Hamilton - 01229 894535 Jane Murphy - 01229 431204 John Murphy - 01229 473746 Clive Kitchen - 01229 432429 Children’s Services Head Office, Portland Square, Carlisle 01228 606877 Copeland Borough Council - copelandbc.gov.uk 01946 852585 Barrow - Market Street 01229 894894 Councillors details 01228 606368 Penrith East LD Penrith North C Appleby C Barrow - Nan Tait Centre 01229 407400 Council meetings 01228 606368 Patricia Bell - 01768 867826 Philip G Chappelhow - 01768 898740 Mary Warburton - 017683 53230 Carlisle - Alfred Street North 01228 607002 Council tax contact your district council Eden Lakes C Penrith Rural C Kirkby Stephen C Kendal - Busher House 01539 773456 Countryside access 01228 601052 Roger Bird - 01931 714248 Gary B Strong - 01228 599435 Tim Stoddard - 017683 71313 Kendal - Condor Block 01539 773377

EDEN Greystoke & Hesket C Penrith West I Alston & East Fellside C Penrith 01768 242242 Bert Richardson - 01768 483704 Colin Nineham - 01768 863755 Isa Henderson - 01768 898500 Whitehaven - Somerset House 01946 852852 Countryside Rangers (outside the National Parks) Whitehaven - Union Hall 01946 852700 Allerdale District outside the National Park 07773 819101 Workington 01900 706325 Barrow-in-Furness District 07789 603435 Sedbergh & Kirkby Lonsdale C Kendal Highgate LD Low Furness LD Ulverston West C Emergency out of hours service 01228 526690 Carlisle District 07789 603253 Joe Nicholson - 015242 76377 Geoff Cook - 01539 740133 John Hemingway - 01229 861072 Pauline Halfpenny - 01229 584300 Copeland Borough outside the National Park 07773 819101 High Furness C Lakes C Kent Estuary LD Grange C Eden District outside the National Park 07789 602281 Oliver Pearson - 01229 894492 Brian Barton - 015394 32570 Ian Stewart - 015395 62391 Bill Wearing - 015395 32482 South Lakeland outside the National Park 07789 603435 Kendal Castle LD Lower Kentdale C Upper Kent LD Lyth Valley C Citizens Advice Bureaux Tom Clare - 01539 725946 Roger Bingham - 015395 63694 Stan Collins - 01539 821086 Jim Bland - 015395 68576 LAKELAND Barrow 01229 830367 Kendal Strickland & Fell L Windermere LD Kendal Nether LD Carlisle 01228 633900 Crime and Disorder Reduction Partnership 01228 606508 David Clarke - 01539 730023 Joan Stocker - 015394 44403 Les Lishman - 01539 728167 Grange 01539 533100 Cumbria Association of Local Councils 01768 242141 Ulverston East L Cartmel C Kendal South C Kendal 0870 1264061 Cumbria Care 01228 607790 Wendy Kolbe - 01229 585045 Edward Walsh - 015395 30272 Alan Bobbett - 015395 60422 Keswick 017687 73472 Cumbria Community Foundation 01900 820822 Cumbria Chamber of Commerce (business advice) 01228 534120 SOUTH Penrith 01768 863564 Ulverston 01229 585585 Cycleways 01228 606735 Dalston & Cummersdale C Harraby L Brampton & Gilsland C Wetheral C Whitehaven 01946 693321 Windermere 01539 446464 John Collier - 01228 522510 Michael Richardson - 016973 31512 Lawrence Fisher - 01228 529159 John Robinson - 01228 710808 Cumbria County Council C Workington 01900 604735 St Aidan’s L Morton L Longtown & Bewcastle C Stanwix Urban Comments, compliments and complaints Reg Watson - 01228 521676 John Bell - 01228 530388 Geoffrey Prest - 01697 741319 Liz Mallinson - 01228 533746 For complaints 0800 121 8800 Botcherby L Yewdale L Stanwix & Irthington C Email: [email protected] Anne Glendinning - 01228 549035 Helen Horne - 01228 670475 John Mallinson - 01228 533746 For comments and compliments Denton Holme L Castle LD Upperby L Email: [email protected]

CARLISLE Hugh McDevitt - 01228 530223 Olwyn Luckley - 01228 539975 Stewart Young - 01228 541905 Write: Customer Services, Cumbria County Council, Freepost Belle Vue L Belah C Currock L NWW6059A, The Courts, Carlisle, Cumbria, CA3 8NA. Cyril Weber - 01228 539215 Alan Toole - 01228 530681 Heather Bradley - 01228 533162

24 YourCumbria KEY: Party: C Conservative L Labour LD Liberal Democrats I Independent YourCumbria 25 A-ZGuide A-ZGuide

Your A-Z guide to council services in Cumbria Your A-Z guide to council services in Cumbria Important: For all services highlighted in blue please see district/borough map for your local council number Important: For all services highlighted in blue please see district/borough map for your local council number D G N Dangerous structures contact your district council Girlguiding 01946 694868 Day care services, older adults contact Adult Social Care Grants - community groups How to... Neighbourhood Development Deaths, registration 01228 606359 See Neighbourhood Development numbers Community information including rural matters, neighbourhood Derelict land contact your district council Grants - student 01228 606777 join a library forums, grants and funding, local councils, volunteering, Development control contact your district council Gritting 0845 6096609 People of all ages can join one of Cumbria’s 53 libraries voluntary sector support and multi-cultural centre. National Park authority within boundaries completely free of charge by visiting one nearest to or by Barrow 01229 894312 Development control planning 01539 773066 H completing an on-line form. Opening times, locations and Carlisle 01228 606315 Dental Emergencies (Carlisle) 01228 603900 the on-line form can be found by logging onto cumbria. Cleator Moor 01946 855020 (Kendal) 01539 716822 gov.uk/libraries Eden 01434 382128 Hard of Hearing Kendal 01539 773180 Contact Cumbria County Council via typetalk by Libraries Ulverston 01229 894100 District Council’s dialling 18001 followed by the number of the service Cumbria has 54 libraries around the county - the main six are listed Workington 01900 325011 Allerdale Borough Council - allerdale.gov.uk 01900 702702 you wish to call below: Barrow Borough Council - barrowbc.gov.uk 01229 876300 Barrow 01229 894370 Carlisle City Council - carlisle.gov.uk 01228 817000 Carlisle 01228 607310 O Copeland Borough Council - copelandbc.gov.uk 01946 852585 Kendal 01539 773520 Open Access 01228 601052 Eden District Council - eden.gov.uk 01768 817817 For health care related matters contact: NHS Direct (24hrs) 0845 4647 Penrith 01768 242100 Outdoor activities 017687 72816 South Lakeland District Council - southlakeland.gov.uk Whitehaven 01946 852900 01539 733333 P Highways Hotline 0845 6096609 Parish council - County Association of Local Councils For your parish council contact 01768 242141 Dogs - barking and fouling contact your district council Email: [email protected] 24 hours a day - 7 days a week Parks, open spaces and play areas contact your district council Drop Zone Café, Barrow 01229 812888 Parish Paths Initiative 01228 606605 Duke of Edinburgh Awards 01228 606937 Petteril Bank Youth Project 01228 523380 Dustbin emptying contact your district council Pest control contact your district council Pheonix Youth Project 01946 814555 E Ring Cumbria highways hotline if you want information on, or are experiencing problems with: Planning contact your district council Economic development services contact your district council Police - non emergencies 08453 300247 Eden Community Outdoors 017683 51640 Potholes and road defects, pavements and cycleways, street lighting, road signs, flooding of roads, traffic management, Police HQ 01768 891999 Eden District Council - eden.gov.uk 01768 817817 Pollution contact your district council Eden Rural Foyer 01768 861650 traffic signals, skips, scaffolding, road closures, snow, ice and Eden Youth Work Project 01768 861404 road gritting, grass verges, overhanging trees and hedges, Education and Education Welfare - see Children’s Services highway improvements and Rights of Way. Energy efficiency advice centre contact your district council How to... Environment Agency advice, floodline 0845 9881188 fix a pothole Environmental issues including: pest control, Home care see Adult Social Care If you have a fault with your road, such as a pothole or food safety, dog control (dirt), health and Homelessness contact your district council streetlight not working, then Cumbria County Council safety at work, noise pollution contact your district council Household Waste Recycling Centres 01228 607644 can help you. Cumbria Highways is open 24 hours a day, Environmental protection services contact your district council Housing advice contact your district council Housing benefit contact your district council 7 days a week - and you can report the fault online - cumbriahighways.org.uk, by phone - 0845 6096609 F or by e-mail - [email protected] Fire service 01900 822503 I Fly tipping contact your district council Impact Housing 01946 833100 Print services and photocopying 01228 606420 Food inspection control contact your district council J Product safety see trading standards Junk Mail (to stop junk mail) 0845 703 4599 Property contact your district council Or write to the Mailing Preference Service at: Public conveniences contact your district council How to... MPS, Freepost 22, London, WE1 7EZ. Public rights of way 01228 606558 Litter and street cleaning contact your district council Public transport 0871 2002233 FOSTER Living Well Trust, Carlisle 01228 599426 Interested in fostering and adoption but need more K Kendal Youth Work 07709 797534 Local plans contact your district council R information then contact your local office see below for Longtown Youth Project 07780 688734 numbers or visit cumbria.gov.uk L Recycling contact your district council M Fostering and Adoption Lake District National Park 01539 724555 General information and advice 0845 0551118 Land charges contact your district council Markets contact your district council Email [email protected] Carlisle 01228 607078 Marriages, registration 01228 606359 Barrow 01229 894862 Household waste recycling centres 01228 607644 Meals on wheels see Adult Social Care Household collections services contact your district council Workington 01900 706356 Millom Youth Partnership 01229 777500 Kendal 01539 773312 Recycle points contact your district council Minerals and waste planning 01593 773066 (eg supermarkets, village halls, pubs etc)

26 YourCumbria YourCumbria 27 A-ZGuide A-ZGuide

Refuse and special collections contact your district council T Registration of births, deaths and marriages 01228 606359 Theatre by the lake 01768 74411 Prefer to write? Visit our talking website... Residents parking permits contact your district council Tourist information centres contact your district council Cumbria County Council’s website is speech enabled Respite care see Adult Social Care and Children’s Services Town twinning contact your district council With telephone systems and the convenience of emails which means that you can now have the latest news Residential homes see Cumbria Care and Adult Social Care Town council - County Association of Local Councils it’s easy to forget that some people prefer to put things and council information read aloud to you. It also has Road safety education/training 01768 242336 For your parish council contact 01768 242141 in writing. We’re happy to receive enquiries at: an excellent search facility, so you should be able to find For highways safety matters 0845 609 6609 what you need quickly. Road safety general 01228 601009 Communications Department, Roads 0845 6096609 Trading standards Cumbria County Council, Our website at cumbria.gov.uk now includes: Rural wheels 01228 606721 Animal health licensing 01539 773137 The Courts, Carlisle, Cumbria CA3 8NA Consumer advice 08454 040506 or email: [email protected] ¸ Home Page S (For other trading standard issues contact your local office) From the home page you will be able to find: latest Samaritans UK wide 08457 90 90 90 Headquarters 01539 773594 news, quick links, YourCumbria online, what’s on, contact us, have your say and do it online. Governor Support Team see Children’s Services Carlisle 01228 607447 Cockermouth 01900 325980 Y ¸ Adult Social Care and Health Kendal 01539 773577 YMCA, Carlisle 01228 815412 School Meals (free) Ulverston 01229 404040 Social care services for adults including meals on YWCA Cumbria Young Women’s Project 01228 525817 wheels, home care, residential homes, Cumbria Barrow 01229 894400 Care and Supporting People. Request an Carlisle/Penrith 01228 606778 assessment of social care need by using the online Kendal 01539 773456 Traveline (public transport) 0871 200 2233 Young Carers referral facility. Whitehaven/Workington 01946 852700 (Calls from landlines cost 10p per minute) Carlisle 01228 542156 Traffic lights 0845 6096609 Eden 01768 890280 ¸ Advice and Benefits Tullie House 01228 534781 Furness 01229 822822 Including advice from Trading Standards and School places 01228 606930 / 606999 Freedom of Information. There’s also information 01228 601171 / 601198 U about grants and funding. School transport - north 01228 606008 United Utilities (electricity) 0800 195 4141 To include Alston, Carlisle, Kirkby Stephen and Penrith Unsafe goods see trading standards ¸ Children’s Services Young Cumbria A directorate that brings together the county School transport - south 01228 606044 Allerdale 01900 325053 To include Barrow, Kendal, Ulverston and Windermere V council’s responsibilities for education and social Barrow 01229 836426 services for young people and their families. School transport - west 01228 606045 VOICES Project 01229 870150 Copeland 01946 820462 To include Aspatria, Cockermouth, Keswick, Millom and Whitehaven Voluntary Action Cumbria 01768 242130 Eden 01768 861669 Scouts Association 01768 862040 ¸ Community and Living Egremont 01946 797537 Including Neighbourhood Forums, community Shopmobility contact your district council Keswick 017687 75085 meetings & events and births, deaths, marriages and Social Services see Adult Social Care and Children’s Services Council for Voluntary Service for the county South Lakes 015395 36032 civil partnerships. South Cumbria Award Initiative 01229 812888 and Voluntary Centres Whitehaven 01946 65082 South Lakeland District Council 01539 733333 Barrow 01229 823144 Windermere 015394 42879 ¸ Council and Democracy Spirit of Youth in partnership with Young Cumbria 015395 36032 Carlisle 01228 512513 Including the structure of the council, how it works Sport and recreation contact your district council Eden 01768 242138 / 01768 352411 and how it performs. Find out about your county Street cleaning contact your district council South Lakes 01539 742627 Young Farmers 01768 866550 councillor. Street lighting 0845 609 6609 West Cumbria 01900 819191 Youth forum contact your district council Student support services 01228 606777 ¸ Environment and Planning Sure start 0845 712 5737 Including countryside & landscape, conservation Sustainability 01228 606314 Voting contact your district council and waste & recycling. You can view, submit and Youth Offending Service comment on current planning applications. Swimming pools contact your district council Headquarters 01228 607179 W North office 01228 607090 ¸ Job Opportunities Waste management 01228 607644 South office 01229 826080 For household collection service enquiries please contact your district council All our current vacancies are available to view How to... West office 01900 813531 online with the facility to apply online. Website Cumbria County Council 01228 606325 Wheels to Work 01946 820462 FIT/CHECK A ¸ Libraries and Archives SMOKE ALARM Whitehaven Harbour Youth Project 01946 690404 Youthtastic, Workington 01900 842993 Apply for your library membership online and view Cumbria Fire & Rescue Service Wigton Youth Station 016973 44200 the online interactive catalogue. Find out more carry out free home safety checks Windermere ferry enquiries 0845 6096609 about your family tree and the history of your town and will fit a smoke detector in your WRVS (meals on wheels) Youth Work Development Co-ordinators or village from the Archive Services. property completely free of charge. Jenny Wardlow, Cumbria 07714 898598 / 01228 606387 Allerdale, Graham Bassett 01900 325052 If you would like to arrange a check on your property Barrow, Helen Bunting 01229 894952 ¸ Transport and Roads contact their free telephone number 0800 358777. Don’t Carlisle, Joanne King 01228 606939 Featuring the latest transport news, public transport journey planner and link to the Highways forget to check your smoke alarm is working at least once Copeland, Paul McLoughlin 01946 852732 Hotline where you can report a problem in your per week, it takes less time than making a cup of tea and Eden, Kath Calvert 01768 242071 street or on the highway. could save your life. South Lakeland, Lynn Robinson 01529 773487

28 YourCumbria YourCumbria 29 YourLetters to YourFeedback here help

What do you think Cumbria readers’ survey YourCumbria Your Dear 1. how much do you agree or disagree c. Include more information from the police magazine, of YourCumbria with the following statements? and health services. a. At 18p per copy per home YourCumbria Good idea Bad idea No opinion magazine? represents good value for money. d. Expand the A-Z section, with more detail It’s officially an award Strongly agree Agree Neither/Nor about the different services listed (and have Disagree Strongly disagree fewer stories as a result). How do I make a complaint or winning publication but we want to know b. The information in YourCumbria is useful. Good idea Bad idea No opinion pass on my comments to Cumbria what you think of this County Council? magazine. Strongly agree Agree Neither/Nor e. Include more about consultations and how Disagree Strongly disagree you can have your say on council decisions Does it represent that affect you. At Cumbria County Council we welcome all customer good value? 2. how would you rate the different aspects of the magazine listed below: Good idea Bad idea No opinion feedback and want to make contacting us with your Is the A-Z guide compliments, comments or complaints as easy as a. A-Z service directory f. More comments on the issues facing useful? Cumbria from the councillors you elect. possible. We understand that people may prefer Great Good OK Poor Very poor to contact us in different ways, so we have several What do you Good idea Bad idea No opinion think about the b. Events diary options: g. Include more information about job stories? Great Good OK Poor Very poor vacancies with local councils.

How can we c. Stories and articles • You can email us at [email protected] Good idea Bad idea No opinion make it better? Great Good OK Poor Very poor • You can telephone our Customer Services Team on h. Stop the recipes and competitions. 0800 121 8800 Your feedback will d. Writing style Good idea Bad idea No opinion help us to make • You can write to us at: improvements and you could win yourself a Great Good OK Poor Very poor i. More about council services, fewer general luxury hamper from Made in Cumbria. e. Look and feel interest stories about Cumbria. Customer Services Simply complete the form opposite and return it to: Great Good OK Poor Very poor Good idea Bad idea No opinion Cumbria County Council 3. have you ever visited the YourCumbria j. Join up with district councils to create a FREEPOST NWW 6059A Freepost NWW 6059A new single magazine about all councils in Cumbria County Council website yourcumbria.org.uk? The Courts Cumbria. The Communications Team Yes No Carlisle The Courts Good idea Bad idea No opinion 4. Following feedback from Cumbrian CA3 8NA Carlisle CA3 8NA residents the county council is Your age? Are you? Which district? considering changes to YourCumbria • You can call in to one of our offices and speak to a Closing date for and generally to how we keep residents Under 15 Male Allerdale member of staff who will be happy to help you. responses is informed about what the council is 16-24 Female Barrow 26 April 2008 doing for them. The questions below ask for you opinions of some of our 25-34 Eden You can choose any of these methods to contact us; ideas. 35-44 Carlisle we welcome your views and are keen to resolve a. Increase the number of issues of 45-54 South Lakes problems. Please get in touch if you would like to share YourCumbria from 3 to 6 a year. your thoughts on Cumbria County Council’s services - 55-64 Copeland Good idea Bad idea No opinion your feedback is essential in helping us to improve and 65-74 b. Increase the number of issues from 3 to 12 achieve the highest possible standards. 75+ a year, but make the magazine significantly shorter as a result. Louise Doran Good idea Bad idea No opinion Customer Service Advisor Name: Telephone:

If you’d like your questions answered write to us at The Communications Team, The Courts, Carlisle CA3 8NA

30 Cumbria Cumbria 31

Your ✃ Your Jobs Your guide to recruitment

Cumbria Fire & Rescue Service Community Volunteers. Volunteers can be trained to get involved in a range Do you enjoy helping people in of activities, including: your community? • Organising free home fire safety checks and Meals on Wheels are looking for volunteer drivers fitting free smoke alarms and helpers to help provide a hot meal to those • Spreading the message on fire hazards individuals who need it the most. You’ll be given the • Becoming involved in campaigns opportunity to meet people and make new friends • Helping to clean up homes after they’ve been hit while helping some of the most vulnerable people by fire or floods in your own community. • Helping older and vulnerable people carry out preventative activities Want to find out more? Contact 01228 607729 For more information and an application pack please call 01900 820 247 or email [email protected] Independent member of standards committee The standards committee advises the authority on the standards of conduct of county councillors. We’re looking for a new Independent member to the Committee. Whilst no particular qualifications are required, applications cannot be considered from anyone who:- • is a local authority officer or member (whether on county or district councils) • has been a member or officer of the county council within the last five years • is a relative or a close friend of a member or officer of the county council Are you looking for flexible • is currently actively engaged in politics. local employment opportunities? No salary is payable, but the council will pay We are looking to recruit individuals to provide reasonable travelling and subsistence incurred in travel much needed services in their communities. All to meetings, which are held in either Carlisle or Kendal. positions are part time and offer convenient working An application form and further information can hours suiting a variety of people. The following be obtained by writing to the Head of Member positions are available throughout the county: Services and Scrutiny, Cumbria County Council, The Courts, Carlisle, CA3 8NA; telephoning School crossing patrols £6.08 per hour Michael Turner on (01228 606373); or e-mailing Cleaning operatives £6.00 per hour [email protected] Kitchen team members £5.98 per hour Closing date 31 March 2008. Want to find out more? Contact 01228 607729

Visit cumbria.gov.uk/jobs for more vacancies