BSM What's New Summary

What's New in BSM: Innovation Tour and Demonstrations

June 24, 2015

Joe Fox Director of Product Marketing BSM, HP Software

Ian Bromehead Michael Procopio Sancha Huang Norris Eric Odell Sr. Product Marketing Manager Product Marketing Manager Sr. Product Marketing Manager Sr. Product Marketing Manager HP Software HP Software HP Software HP Software

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© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The digital revolution is here 50% of businesses expect to be digital businesses in 24 months 1

Modern apps are the foundation for digital business

Exceptional user experience fuels digital business performance

Digital business demands a new monitoring approach

8 8 © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. To respond, IT must become a value creator and bridge traditional and new

Contain costs Create outcomes

Efficiently host Continuously create and workloads & deliver new services services Provide hardened Manage and systems & networks mitigate risk

Provide real-time Store and manage data insight & understanding

Software automates Software differentiates business systems products and services

9 HP is the partner to transform your business and IT

Transform Protect to a hybrid your digital infrastructure enterprise Maximizing value from your apps and data Enable Empower workplace the data-driven productivity organization

10 Transform to a digital enterprise

Provide the on-demand foundation for 100% of the apps and workloads that power your enterprise

11 Transform to a digital enterprise

Automate Orchestrat Provide the on-demand foundation for 100% of e Transform the apps and workloads that power your enterprise

12 Customer transformation to the digital enterprise

HP Enterprise customer journey A prescriptive path from traditional IT to the digital enterprise with clear and accretive business benefits

Efficiency Agility Customer experience

Converge Automate Orchestrate Transform Hybrid & tasks processes delivery cloud modernize Digital Enterprise Traditional IT

Analytics powered by Haven

13 Automating tasks to drive efficiency

• Massive scale enterprise Domain Automation Key products environment: 65,000 (Server, Network, Database, Event, Service Automation) servers, 15,000 network HP Operations Bridge devices, 3M raw events per day. HP Systems Management Process Automation

• Focused on increasing (Patch, Change, Problem Automation) efficiency – do more with HP Network Node Manager less (14% savings) • €6.5M exp. annual benefit Compliance Automation (Operational , Regulatory, Security Compliance)

14 Orchestrating process to improve agility

DevOps Key products • Complete transformation from (Requirement to Deploy, App Release Automation) silo’d tools and processes – to HP Service Manager fully integrated ITSM solution • Achieved over 600% increase HP UCMDB and UD in automated CLIP actions Service Catalog • Achieved 70% reduction in MTTR for P1 and P2 incidents (Request to Fulfill, Self Service , Employee Onboarding)HP Business Service Management

Closed Loop Incident (Detect to Correct, Collaboration, Root Cause Analysis)

15 Transforming delivery to create a new customer experience

• Complete BSM transformation Hybrid Cloud Management including people, process and Key products (Public, Private & Traditional, Heterogeneous, Full Stack) technology HP Business Service • Complete modeling and Management monitoring for 180 services • Automated hundreds of tasks IT Service Broker HP Application Performance Management • Achieved 76% reduction in (IT Front Door, Catalog Aggregation, Multi Supplier Integration) customer lost hours and major incidents HP Business Value • Significantly improved Dashboard customer experience and User Experience engagement (Application User Experience, Ticketless IT, Personalization)

16 Business value dashboards

Transform Automate tasks Orchestrate processes Business Value Dashboards delivery

Color your IT data • Combines business and IT data • Easy to create dashboards with standard office tools • Video streaming feed • 1 sec auto-refresh

17 BSM innovation tour BSM what’s new summary

1 AppPulse Mobile: Spring and Summer Device resources, crash analytics, mobile diagnostics, user flows 2 Operations Bridge 10 Agent Mgmt, embedded database, HTML5, premium and ultimate packaging 3 Operations Analytics 2.3 Predictive alerting, metric correlation, log metric graphing Virtual Performance Viewer 2.2 4 OneView integration, enclosure and business views, KVM and AWS support, REST APIs 5 Storage Operations Manager 10 Spiral discovery and modeling, capacity management, extreme scale, HTML5

19 Join the Beta

ww.hp.com/go/bvd

20 What’s next

See Try Buy

ww.hp.com/go/BSM

21 Additional resources

HP AppPulse Mobile: hp.com/go/apppulsemobile HP IT Operations Management: hp.com/go/opsbridge HP IT Operations Analytics: hp.com/go/opsanalytics HP Virtualization Performance Viewer: hp.com/go/vpv HP Storage Operations Manager: hp.com/go/som

HP Software’s Community of IT Professionals: hp.com/go/swcommunity

HP Software Education Services: hp.com/go/softwareeducation also available: HP BSM Education Courses

HP Software Support Services: hp.com/go/hpswsupport HP Software Professional Services: hp.com/go/hpswprofessionalservices

HP Big Data Conference 2015

• August 10-13, 2015 at Westin Waterfront Hotel in Boston, MA

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