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What's New in BSM: Innovation Tour and Demonstrations June 24, 2015 © Copyright 2015 Vivit Worldwide © Copyright 2015 Vivit Worldwide Brought to you by © Copyright 2015 Vivit Worldwide Hosted by Joe Fox Director of Product Marketing BSM, HP Software © Copyright 2015 Vivit Worldwide Today’s Speakers Ian Bromehead Michael Procopio Sancha Huang Norris Eric Odell Sr. Product Marketing Manager Product Marketing Manager Sr. Product Marketing Manager Sr. Product Marketing Manager HP Software HP Software HP Software HP Software © Copyright 2015 Vivit Worldwide Housekeeping • This “LIVE” session is being recorded Recordings are available to all Vivit members • Session Q&A: Please type questions in the Questions Pane © Copyright 2015 Vivit Worldwide Webinar Control Panel Toggle View Window between Full screen/window mode. Questions © Copyright 2015 Vivit Worldwide What’s new in BSM? © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The digital revolution is here 50% of businesses expect to be digital businesses in 24 months 1 Modern apps are the foundation for digital business Exceptional user experience fuels digital business performance Digital business demands a new monitoring approach 8 8 © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. To respond, IT must become a value creator and bridge traditional and new Contain costs Create outcomes Efficiently host Continuously create and workloads & deliver new services services Provide hardened Manage and systems & networks mitigate risk Provide real-time Store and manage data insight & understanding Software automates Software differentiates business systems products and services 9 HP is the partner to transform your business and IT Transform Protect to a hybrid your digital infrastructure enterprise Maximizing value from your apps and data Enable Empower workplace the data-driven productivity organization 10 Transform to a digital enterprise Provide the on-demand foundation for 100% of the apps and workloads that power your enterprise 11 Transform to a digital enterprise Automate Orchestrat Provide the on-demand foundation for 100% of e Transform the apps and workloads that power your enterprise 12 Customer transformation to the digital enterprise HP Enterprise customer journey A prescriptive path from traditional IT to the digital enterprise with clear and accretive business benefits Efficiency Agility Customer experience Converge Automate Orchestrate Transform Hybrid & tasks processes delivery cloud modernize Digital Enterprise Traditional IT Analytics powered by Haven 13 Automating tasks to drive efficiency • Massive scale enterprise Domain Automation Key products environment: 65,000 (Server, Network, Database, Event, Service Automation) servers, 15,000 network HP Operations Bridge devices, 3M raw events per day. HP Systems Management Process Automation • Focused on increasing (Patch, Change, Problem Automation) efficiency – do more with HP Network Node Manager less (14% savings) • €6.5M exp. annual benefit Compliance Automation (Operational , Regulatory, Security Compliance) 14 Orchestrating process to improve agility DevOps Key products • Complete transformation from (Requirement to Deploy, App Release Automation) silo’d tools and processes – to HP Service Manager fully integrated ITSM solution • Achieved over 600% increase HP UCMDB and UD in automated CLIP actions Service Catalog • Achieved 70% reduction in MTTR for P1 and P2 incidents (Request to Fulfill, Self Service , Employee Onboarding)HP Business Service Management Closed Loop Incident (Detect to Correct, Collaboration, Root Cause Analysis) 15 Transforming delivery to create a new customer experience • Complete BSM transformation Hybrid Cloud Management including people, process and Key products (Public, Private & Traditional, Heterogeneous, Full Stack) technology HP Business Service • Complete modeling and Management monitoring for 180 services • Automated hundreds of tasks IT Service Broker HP Application Performance Management • Achieved 76% reduction in (IT Front Door, Catalog Aggregation, Multi Supplier Integration) customer lost hours and major incidents HP Business Value • Significantly improved Dashboard customer experience and User Experience engagement (Application User Experience, Ticketless IT, Personalization) 16 Business value dashboards Transform Automate tasks Orchestrate processes Business Value Dashboards delivery Color your IT data • Combines business and IT data • Easy to create dashboards with standard office tools • Video streaming feed • 1 sec auto-refresh 17 BSM innovation tour BSM what’s new summary 1 AppPulse Mobile: Spring and Summer Device resources, crash analytics, mobile diagnostics, user flows 2 Operations Bridge 10 Agent Mgmt, embedded database, HTML5, premium and ultimate packaging 3 Operations Analytics 2.3 Predictive alerting, metric correlation, log metric graphing Virtual Performance Viewer 2.2 4 OneView integration, enclosure and business views, KVM and AWS support, REST APIs 5 Storage Operations Manager 10 Spiral discovery and modeling, capacity management, extreme scale, HTML5 19 Join the Beta ww.hp.com/go/bvd 20 What’s next See Try Buy ww.hp.com/go/BSM 21 Additional resources HP AppPulse Mobile: hp.com/go/apppulsemobile HP IT Operations Management: hp.com/go/opsbridge HP IT Operations Analytics: hp.com/go/opsanalytics HP Virtualization Performance Viewer: hp.com/go/vpv HP Storage Operations Manager: hp.com/go/som HP Software’s Community of IT Professionals: hp.com/go/swcommunity HP Software Education Services: hp.com/go/softwareeducation also available: HP BSM Education Courses HP Software Support Services: hp.com/go/hpswsupport HP Software Professional Services: hp.com/go/hpswprofessionalservices HP Big Data Conference 2015 • August 10-13, 2015 at Westin Waterfront Hotel in Boston, MA • All members can Register Now via the unique Vivit link http://bit.ly/1fdlQMr © Copyright 2015 Vivit Worldwide Thank you • Complete the short survey and opt-in for more information from HP Software. www.hp.com www.vivit-worldwide.org © Copyright 2015 Vivit Worldwide .
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