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Plunket Annual Report 2015/16

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Plunket Annual Report 2015/16 ANNUAL REPORT 2016The Royal New Zealand Plunket Society Inc. a Our vision 3 From our New Zealand President 4 From our Acting CE 6 2016: The numbers 8 2016: Making a difference 12 Making us proud 20 Building our culture 22 Connecting communities 25 Plunket people 26 Plunket entities 27 Financials 30 Funding, sponsorship & partners 35 1 OUR VISION OUR MISSION OUR GUIDING PRINCIPLES Our vision Plunket believes in supporting the Treaty of Waitangi: Together, the development of healthy families. We’re committed to the principles of best start for E whakapono ana Te Whānau Āwhina partnership, protection and participation Ki te tautoko te kaupapa o te hauora i inherent in the Treaty. te whānau. mission every child Socio-ecological perspective: Mā te mahi OUR VALUES We’re committed to working from a socio-ecological perspective. Trust/Te Aroha: Our underlying value ngātahi,e values because it is both an input and an Cultural safety: puāwai ai ā outcome; it influences how well people We’re committed to providing a work together, and it is self-reinforcing culturally safe range of services. tātou tamariki so that the more trust is used and Integration: We recognise the & guiding honoured, the stronger it becomes. importance of integrating our service Quality of Service/Te Ūnga: with other services to achieve optimal The value that orients what we health outcomes for both the children do towards achieving excellence in and their family/whānau. principles pursuit of the Plunket vision. Best practice: We’re committed to Inclusiveness/Te Mahinga Tahi: using standard guidelines founded on The value that unites all stakeholders evidence-based best practice. through recognition of our shared Health promotion: commitment to the Plunket vision. We’re committed to health promotion, Commitment/Te Tautukunga: providing services according to The value that describes the spirit of principles implicit in the Ottawa service that people bring to the Plunket Charter. vision. United Nations Convention on the Rights of the Child: We’re committed to compliance with the provisions of the United Nations Printed using ECF (Elemental Chlorine Free) FSC® certified pulp from Responsible Sources Convention on the Rights of the Child. 3 From our New Zealand President Plunket and how much difference a simple coffee there are inconsistencies in our current community Officer Gerald Ross have been jointly Acting Chief morning can make to the lives of stressed new services and that we do not have seamless delivery. Executive, and I am grateful to both for their energy parents. By the end of this financial year we were well on our and commitment to the role. During the year, Lois way to putting in place the framework that would help van Waardenberg was appointed Acting Chief There are opportunities for Plunket to do much more us make significant changes to the way our services Operating Officer. to support parents and this has helped shape our are delivered and measured. decision to ensure our services put whānau and I am grateful to Christine Lake who has been acting families at the centre of everything we do. Thank you in my role since May while I undergo medical treatment. Christine’s support for Plunket and myself One of these opportunities is coming to reality as we During the year, we said farewell to our Chief has been invaluable. My thanks also to the Board roll out ePHR, the electronic Plunket Health Record. Executive Jenny Prince after 27 years with Plunket, whose members have all given their support to Over the past few years we have laid the foundations The Board has led and fully supported this initiative the last seven spent providing strong leadership to Christine. for Future Plunket. Our aim is to become a cohesive and we are delighted to see it coming to fruition. By the organisation. She stepped down in March and national organisation, using evidence and best the end of 2016 all nurses around the country will while the Board was sad to say goodbye, we could Finally, to all the volunteers and staff who give so practice in services that put the needs of families and be able to access and update client records and only wish her well for the next stage in her career. much to make Plunket the success it is and to the whānau first. The Board is working closely alongside appointments from wherever they are. We were very proud to see that Jenny’s long- donors who care enough to underwrite much of what the management team to bring to life our new vision: term commitment to children and their health was we do – our heartfelt thanks. In the first 1000 days we make the difference of a Equity for all recognised when she was made a Companion of the lifetime. New Zealand Order of Merit (CNZM) in the Queen’s Over the year, as part of the development of our new Birthday Honours. We can all make a difference – volunteers and strategy, we looked closely at our service provision Andrée Talbot, New Zealand President staff. Over the year, I have been impressed by across the country. We want to be sure families and Since Jenny’s departure our Chief Fundraising and the feedback I have heard from families and other whānau receive equitable services and equitable Marketing Officer, Amanda Malu and Chief Finance services about how much they value the work of outcomes, regardless of their postcode. We know 5 From our Acting CE Strategy development ePHR roll out Leave and Employment Protection Amendment Bill was passed in March. It reflected many of the The year’s research and discussion has all fed into But managing the data is something we need to do. changes for broader entitlement we had called for. our new five-year strategy, and a much longer term I am extremely proud of the hard work of everyone We will continue to push for at least 26 weeks paid programme of work. The intent is to ensure Plunket involved in rolling out the new ePHR (electronic parental leave. remains relevant to families, provides equitable Plunket Health Record). This major shift in the way services across the country, and moves toward an we collect and manage health data allows us to At the centre of all our achievements this year are outcomes-based service model. take a giant step forward in efficiency. Our nurses the tamariki, whānau and the communities we live are adapting well to using a tablet instead of a and work in. Thank you all for your help in making One of the critical studies was our Client Experience paper-based system to record client information sure they continue to have the support they need Research. The results encourage us to consider and appointment arrangements. Using an electronic from Plunket. It has been a year of reflection, learning and putting more focus on parents’ wellbeing and system that is as mobile as our nurses is truly adding information gathering for Plunket as we developed support, including more information prior to birth. We value to the work we do. our new vision: In the first 1000 days, we make the intend to do just that. difference of a lifetime. The new vision emerged Advocacy out of a year in conversation with staff, clients, We have completed the first year of our new three- Amanda Malu, Acting CEO researchers, donors, and other organisations. We year Well Child Tamariki Ora contract with Ministry Over the year, the National Board and the senior debated ways to adjust to the changing world and of Health. Over time, we expect this contract to leadership team settled on a more strategic re-define ourselves, and our service, within it. move from counting visits and contacts to measuring approach to our advocacy. Our advocacy priorities changes in outcomes for children and families. This are: children living in poverty, children’s housing Some of the challenges facing New Zealand families shift in focus is not just something that Plunket feels health; and child-friendly cities and environments. are difficult and complex and won’t be easy to is important, families also tell us they need a more However, we will continue our advocacy work in resolve. But, we have a fantastic opportunity to play holistic approach that treats them as individuals not a other areas. We were justifiably proud this year that a part in making a difference, using our privileged collection of statistics. our ongoing commitment to improve paid parental access to homes, our experience, and our deeper leave had significant success. Since 2012 we have understanding of how we need to adapt. This will be made annual submissions to Government on aspects a journey toward generational change and it will take of this issue. We were delighted when the Parental time. 7 2.6% 4.9% 2016: The numbers New baby 6.2% ethnicity 9.8% European Indian 45.4% Māori Unknown 11.6% Asian Other new baby cases Pacific 52,125 are Plunket babies 19.5% - that’s almost nine out of ten babies born in NZ* of babies were born in 33% high dep* areas This year we had contacts 648,258 The Dep (Deprivation) Index predicts socio-economic with parents and whānau through the Ministry disadvantage and is used as Total contacts 711,292 one indicator to assess the of Health Well Child Tamariki Ora contract. level of support parents and whānau may need. ’Dep 10’ This involved a mix of home, Family Centre, and clinic visits. indicates families who may 253,803 in high dep need considerable support. ‘Dep 1’ indicates families that may only need minimal areas (Dep 8,9,10) support.
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