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ANNUAL REPORT

The2017 Royal Plunket Society Inc. a Our vision 3 From our New Zealand President 4 From our Chief Executive 6 Plunket by the numbers 8 Our heart 12 Our people 16 Our approach 18 Our insights 20 Our funding 22 Plunket Board and Leadership 26 Financials 28 Funding Partners 34 Principal Partner 36

ISSN 0112-7004 (Print) ISSN 2537-7671 (Online) 1 OUR VISION OUR GOALS OUR MĀORI PRINCIPLES Our vision, Healthy tamariki – We make sure every Mana Atua – Mana Atua is the most Whānau tamariki/child has the opportunity to be important foundation pillar, enabling āwhina as healthy and well as they can be. Māori to reconnect to the source of Confident whānau – We build the creation, based on their realities as goals, In the first 1000 confidence and knowledge of whānau/ tangata whenua. The disconnection families across New Zealand. of tangata whenua from their Mana days we make Atua (resulting in a state of Wairua Connected communities – We make Matangaro) is a source of ‘haumate’ the difference sure no whānau/family is left isolated, strategic (unwellness). disconnected or unable to cope. of a lifetime Mana Tūpuna – Acknowledging OUR STRATEGIC THEMES the ancestral dimension, a person’s Tamariki, their whānau/family and connection to their ancestry through themes whakapapa (genealogy). communities are at the heart of everything we do. Mana Whenua – Mana Whenua High performing Plunket people. recognises the physical, spiritual and emotional connection to the land. This & Māori Integrated, collaborative and includes forests, swamps, pa sites, connected approach. rivers and other geographical entities, Plunket is a learning organisation elements each in their own right able to principles fuelled by knowledge, data and define a person’s tūrangawaewae (place insights. of identity). A bright financial future. Mana Tangata – Acknowledges the realities of whānau, hapū, iwi, marae, waka, from whom tangata whenua

Printed using ECF (Elemental Chlorine Free) inherit their natural qualities, gifts, skills FSC® certified pulp from Responsible Sources and abilities through one’s ancestry. Mana tangata acknowledges the self, and those connected to the self through whakapapa.

3 From our New Zealand President

This has been an historic year for Plunket. We ePHR success There were some other notable changes to the launched an ambitious new vision and strategy to Plunket Leadership Team this year. We bid farewell I am delighted to announce that the electronic make the difference of a lifetime in the first 1000 to Chief Financial Officer Gerald Ross after nearly 10 Plunket Health Record (ePHR) has been days – and bold steps have been taken internally to years with Plunket, confirmed Lois van Waardenberg successfully rolled out across Aotearoa. This ensure Plunket is able to deliver on this promise to as Chief Operating Officer, and welcomed Radha modern, resilient system not only signals the end of New Zealand. Balakrishnan as Chief Strategy and Performance the paper record – but also allows for strategic use of Officer. Modernising Plunket data insights to better identify and serve the needs of Plunket’s families. Thank you In November 2016, Plunket’s membership voted at our Annual General Meeting (AGM) to move away This new digital approach, along with a suite of My term as Plunket President officially comes to from our Area Board structure and transition into a other strategic initiatives has taken significant a close this year at our November AGM. I have more flexible and responsive charitable trust. investment, and you will see that as a result Plunket thoroughly enjoyed the opportunity to lead and has operated at a deficit this year. The Board takes represent an organisation that does so much for so This signifies a big change for Plunket and how ownership of this decision, seeing it as an investment many. I am incredibly proud of our staff, volunteers we operate, but it is also a giant leap in the right in Plunket’s future and we have a prudent plan in and donors. You are contributing through Plunket to direction to be able to make it easier to deliver fairer place to return to a surplus. better outcomes for all our children, and your work outcomes for families and children with a focus on will echo in the wellbeing of Kiwis for generations to areas that need it most. Leadership changes come.

I would like to personally thank our former Area This year Plunket welcomed a new Chief Executive, Arohanui, Board volunteers for the time, energy and passion Amanda Malu. Amanda is a strong leader with a they have given to their communities over the years. compassionate heart and inspiring vision for Plunket. Our strategy and vision will see your legacy continue I have full confidence that Plunket will strengthen its to grow and flourish. focus on making a difference to the lives of young Andrée Talbot, New Zealand President families under Amanda’s leadership. 5 From our Chief Executive

and ultimately, pursue systemic change so the next Advocating for healthy homes Volunteer Information System generation of New Zealanders can grow up with every opportunity to be as healthy and well as they can be. A lot of work has been done this year to set Plunket Another success this year has been the up to succeed on delivering our strategy to make the implementation of the Volunteer Information System. But for this to be possible we need to adapt, difference of a lifetime in the first 1000 days. Part of This new system is our first nationwide database of collaborate and innovate – and truly put tamariki, this has included evaluating our internal structure, volunteers, and also works as a channel for two-way their families and communities at the heart of and the creation of a new functional area called communication. everything we do. Plunket has been part of the fabric Strategy and Performance. of New Zealand for over 110 years, and we want to Plunket is built on volunteers and it is wonderful that ensure it stays that way. This is a deliberate business decision to prioritise we are now better able to connect with and support our role as advocates for the rights of children and the people who are making such an extraordinary A significant investment this year has been whānau in New Zealand, and one of the key issues difference to the lives of the tamariki and whānau in Plunket’s focus on developing future services. A we have been fighting for this year are healthy their communities. Ko Aoraki tōku Mauka substantial piece of work has begun to understand homes. Ko Waihao tōku awa the environment we are working in (changing As always, my heartfelt thanks goes to the generous Ko Takitimu tōku waka communities; the future direction of health care and Plunket is welcomed in to 9 in 10 homes of families people and businesses who donate their time and Ko Kāti Huirapa, tōku Hapu technology), and the kind of support our customers with newborns and our nurses and health workers money to support the work of Plunket. We simply Ko Waihao tōku Marae actually want from us. regularly see young children getting sick time and could not do any of this without you. Ko Kai Tahu tōku Iwi again from illnesses caused by living in cold, damp, An example of how these learnings are already overcrowded housing. Young children’s health and Ngā mihi, The best available evidence tells us that the first being brought to life, is the Hamilton-based Whānau wellbeing is bearing the brunt of the housing crisis 1000 days of a child’s life are instrumental in Āwhina Whānau Ora pilot. This pilot programme and this is an unacceptable cost. determining future health and wellbeing outcomes. takes a Māori health model approach to the Well Plunket is perfectly placed to make the difference of Child Tamariki Ora service, and is already showing Along with our partners at Every Child Counts, a lifetime within this timeframe, and our new five-year Amanda Malu, Chief Executive very promising signs towards its goal of increasing Plunket advocated for healthy homes and an end strategy is built entirely around doing just that. equity of health outcomes for Māori. This is the to child poverty. You can expect to see much more activity in this space as we continue to give a voice Launched in 2016, the Plunket strategy is designed future of Plunket and the vision I am committed to to the inequalities and challenges we see impacting to address the changing needs of a changing New driving as Chief Executive: relevant, sustainable and families in New Zealand. Zealand. It aims to reduce inequalities, transform equitable services that put children, their families and Plunket into a modern and relevant organisation, communities at the heart of everything we do. 7

Plunket by New baby 23% the numbers 2017 ethnicity 34% 4% European Pacific

Asian Other 7%

Māori Unknown new baby cases 15% 17% 51,299 are Plunket babies - that’s almost nine out of ten babies born in NZ* of babies were born in 35% high dep* areas This year we had 570,836 contacts The Dep (Deprivation) Index predicts socio-economic with parents and whānau through the Ministry disadvantage and is used as one indicator to assess the of Health Well Child Tamariki Ora contract. level of support parents and contacts whānau may need. ’Dep 10’ This involved a mix of home, Family Centre, and clinic visits. 202,055 indicates families who may need considerable support. in high dep areas (Dep 8,9,10) ‘Dep 1’ indicates families that may only need minimal support. * Based on 58,344 births in financial year ended June 2017. SOURCE: INFOSHARE 9 ONLINE 5,648 Students attending visits to Education in Schools 474,459 plunket.org.nz Courses 62% from mobile devices

VOLUNTEERS 33,400 Facebook fans 440 Volunteer services and home visits 82 Volunteer roles 1,727 Volunteers FUNDING 23% Top 5 topics: Fundraising PLUNKETLINE d1 . health chil & illness PlunketLine staff responded 2. parenting 24/ practice funding 7 d3 . behaviour chil to calls o 4other. linking t 110,231* services 77% 5. nutrition * includes inbound calls, follow up Government funding Fundraising = sponsorships, breastfeeding& grants & donations call backs, Facebook chats

11 We put tamariki, their families and whānau at the heart of everything we do

Plunket vote for historic change Volunteers help families navigate parenting journey

Plunket’s membership took an historic step forward working together to transition Plunket first to a Families in Otago are the latest to benefit from reassuring and in turn makes for a much calmer at its November 2016 Annual General Meeting, single national society, and by the end of 2017, to a Plunket’s Giving People Support (GPS) service, house.” voting to change its area governance structure and national charitable trust. This has involved collecting where volunteers visit families’ homes to help with become one unified national organisation. extensive information to ensure that nothing gets left everything from budgeting to linking them up with Inspired by the support she received, Anna wanted to behind, no historical information is lost and no ties or community activities and services. give back and now volunteers in Oamaru leading the “For 110 years Plunket has been helping mothers relationships are broken or forgotten. fundraising to keep Plunket services like GPS going. and babies across New Zealand. Our support Megan Phillips, Community Services Coordinator in is needed just as much today although our “This is an important step forward in our journey to Oamaru set up the service in North Otago in 2016, “It’s great we were able to help Anna, and her communities have changed enormously during that become an even more effective force for tamariki and after seeing its success in Mid-South Canterbury. In experience is exactly what the service is about time. The move to a single national organisation is their families,” she said. 2017 it was rolled out in and South Otago. - responding to whatever support families need, a plan to reorganise how we run Plunket so we can when they need it,” said Plunket’s Megan Phillips. better support them,” said Plunket’s New Zealand “We highly value the years of hard work from Anna Jamison, mother of three, describes the “It makes the biggest difference knowing you’re not President, Andrée Talbot. committees and Area Boards throughout Plunket’s service as ‘life-changing’. Like many parents with a alone - people are there to help you.” history and our focus is on protecting and building on young family, Anna had reached a point where she While some area boards were functioning well, that legacy, as we transition to a new structure,” said felt unable to cope without enough support. After others were struggling to recruit new members, and Andrée Talbot. moving to her mum’s with her twin babies and young services were becoming increasingly fragmented. daughter, Anna realised that to return home, she Plunket’s National Board and staff have taken needed short-term support for the times when her “Our membership took the courageous decision to responsibility for managing Plunket’s combined partner was away at work for extended periods. respond by making historic and important changes finances, property and service delivery. Plunket to our structure, so we can move forward together is committed to retaining its community roots by After several unsuccessful phone calls to childcare as one organisation and support families with young respecting and reflecting local voices, and has put providers, she called Plunket. Within 48 hours, children no matter where they live,” said Andrée in place a new Volunteer Information System for Megan had organised a roster of Plunket volunteers Talbot. volunteers to stay informed and involved. to come and help for two hours in the evening, as an extra pair of hands: “Megan went above and beyond Since the vote, Plunket’s National Board, Plunket For more information on Plunket’s volunteer service, to get me and my kids the support we needed and staff and members across the country have been email [email protected] to get us home,” said Anna. “The ladies that have come in have been just outright amazing – knowing someone is on their way to help is immensely

13 We put tamariki, their families and whānau at the heart of everything we do

Whānau Āwhina, Whānau Ora utilises Peer-to-peer breastfeeding support Māori model of care in Waitemata

“Māori families and whānau can choose to see one Plunket has been working in collaboration with the “The programme has been making a huge difference of our team alongside their Plunket nurse, and we Auckland and Waitemata District Health Boards, to for the women these are seeing and the work with more of a Māori focus using the Te Wheke support mums having difficulties with breastfeeding. figures reflect this,” says Plunket Nurse Joan Miller, model. It has helped our relationships get closer part of the Plunket team involved in the programme. with Māori whānau, there’s more trust and more Seeing a need for focused breastfeeding support friendship. We are more open to identifying what in the West Auckland area and wanting to improve “More and more of the mothers we are seeing are support they are seeking,” said Donna Berends, breastfeeding outcomes for whānau, the DHBs have still breastfeeding as a result of the work of our Plunket Whānau Āwhina, Whānau Ora Nurse. funded two Plunket Community Karitane to work Karitane. The fact that they are able to focus on for three days each week. They have also provided tailored support three days a week has allowed Some of the positive outcomes include helping additional training for Plunket staff, supporting them for more follow up contacts, leaving mums feeling whānau to attend appointments, seeing relationships to make a positive difference for families. confident and supported in their breastfeeding grow, and having quality time with whānau taking journey.” Awhi – care or support control to ensure an ongoing relationship. The Karitane have seen over 260 whānau who Whānau Ora – holistic wellbeing needed breastfeeding advice and support. There Whānau Āwhina – caring for families The concept was identified by Māori Plunket staff have been over 900 contacts, including a range of Te Wheke – The Octopus who could see the potential to do things differently in-home visits and phone contacts, tailored to suit the when engaging with whānau. families’ needs. A programme offering Māori whānau a different type of awhi from Plunket is in its early days, but already Plunket Chief Māori Advisor Hera Black says the The Karitane have also been working in collaboration showing signs of success. programme is part of Plunket’s focus on combating with Plunket Lactation Consultants to put in the growing health and wellbeing outcome disparities place follow up plans for families who need more Whānau Āwhina, Whānau Ora sees Plunket Nurses between Māori and non-Māori tamariki: “Plunket’s assistance. and Kaiawhina use a Māori model of care to deliver strategy and its Māori strategy both highlight Plunket services, including a greater focus on Plunket’s commitment to more equitable positive building relationships, and working alongside Māori health outcomes for Māori whānau. Whānau Āwhina, whānau towards achieving whānau ora. The pre-pilot Whānau Ora is already showing us how we can phase of Whānau Āwhina, Whānau Ora launched better connect with whānau.” in February, based in Waikato and staffed by two Plunket Nurses and one Kaiawhina. 15 Plunket people

Here’s a snapshot of just some of our many high performing Plunket staff and volunteers across the country. Profiles Ben Awa Caren Davis Kathryn Marz

Plunket Group Facilitator A passion for reclaiming te Impelmans Simpson Ben saw the need for a reo Māori for her whānau dedicated father’s group in has led Plunket volunteer Southern Injury Prevention Within three days of the Wainuiomata and created and mum-of-two Caren to Programmes Manager 2016 Kaikoura , the inspirational group start a te reo playgroup in Kathryn runs initiatives Plunket Community ‘Improve for Change’, Mangawhai, Northland. that empower whānau to Service Coordinator Marz helping to develop keep tamariki safe. co-ordinated a community focused response for parenting skills to change children’s lives. With local whānau interested in learning te reo with families to connect with one another. their tamariki, Caren approached Plunket for help. As Plunket leader for the collaborative Bright Sparks The group gives fathers practical parenting Shortly after the Te Puna Reo o Te Mangawhai Road Safety Roadshow, Kathryn works closely with Marz set up a Baby and Child welfare centre and experience and knowledge, enabling them to playgroup started, quickly becoming Ministry of NZ Police, Road Safety Southland and Kindergartens worked in collaboration with local iwi and other become teachers themselves. Dads learn how they Education certified. South to share road safety messages. Celebrating its organisations to provide families with much-needed can better serve their whānau and become what fourth year, the roadshow visited 14 kindergartens over supplies. Ben calls positive ‘Brain Builders’ for their children’s Caren has been working with the local iwi to ensure one week with special guests, Southern Steel players. The centre was also a consistent meeting place for minds, working hard to become the fathers they have the group is using the correct tikanga and dialect, The roadshow is an interactive experience with mums to get support and reassurance from each always wanted to be. with the group creating resources of its own to activities and demonstrations for the whole whānau. support language learning. other as the community started to rebuild. Ben is passionate about Improve for Change and the Kathryn loves having families come along and get Marz is proud of how the community banded difference it makes for local dads. “It’s informative, The group now has over 20 whānau attending and involved. “It’s great being able to help parents be together. “It was amazing to see everyone pull challenging and inspirational. It’s something that other mums in the group are now confident enough confident in keeping their children safe on and together so quickly to provide one place for our stays with you, shaping families and communities.” in their reo to lead sessions. around the road.” young families to access what they needed - be it “The dads I work with inspire me with the awesome Caren loves how the group connects communities Kathryn has also supported the new Safe and supplies or support or just a hug.” work they are doing. Three of our fathers are now with each other and with Te Ao Māori. “The wonderful Secure home safety project, a regional partnership training to facilitate the sessions, which will mean thing about the group is that adults and children are project run with The Warehouse. The project has The centre is still operating and distributing that we can expand to support more dads in the learning te reo and tikanga together.” already raised close to $100,000 for home safety remaining supplies, connecting whānau and community.” items for families. providing support for those in need. 17 Our approach is integrated, collaborative and connected

Joining forces for Healthy Babies Healthy Futures Whānau Āwhina, Ōtautahi pilot takes flight

Auckland and Waitemata District Health Boards and Korean families, and the programme has already Plunket launched its Whānau Āwhina, Ōtautahi pilot (ADHB and WDHB) are joining forces with health led to many parents changing their lifestyle to in East in February, working exclusively providers including Plunket to run a successful new improve their health. with vulnerable whānau. Its unique location has programme, helping pregnant mothers and parents proved key to its success, with the team working with young children make healthy choices for Plunket Asian People’s Advisor Vivian Cheung says alongside other health providers at The Loft, themselves and their families. Asian parents who are new to New Zealand and an integrated health and social services hub at who don’t have family around them are among those Eastgate Mall. The Healthy Babies Healthy Futures programme is a who are benefiting: “Families can choose to get the free service where parents can sign up to receive the updates through WeChat, a social media channel The Whānau Āwhina, Ōtautahi pilot aims to develop latest health information, educational activities and many Asian parents already use. This service a new model of care that is more responsive to the access to services that encourage better nutrition overcomes language barriers to new Asian migrants needs of families and whānau with high or complex and more physical activity. Families receive frequent accessing health advice, and it’s a trusted channel.” needs. It includes facilitating more intensive services, healthy lifestyle text messages, through a service focusing on improving families’ overall wellbeing, and from The National Institute of Health Innovation from Thanks to its unique connection with 9 in 10 providing a consistent service from one accessible the University of Auckland. families in New Zealand, Plunket plays a vital role location for families who might otherwise slip through in connecting families and whānau with the service, the cracks. A range of specialist health providers adapt the and providing information on how to enrol and the “Families tell us they sometimes struggle to get to information to ensure it is culturally relevant for benefits. Plunket Clinical Leader Lisa-May Gray is The Whānau Āwhina, Ōtautahi team helps families Plunket centres, but by being in the mall we are able Māori, Pacific, South East Asian, Chinese, Japanese among health practitioners on the Healthy Babies and whānau with young children improve their health to be reachable for whānau, linking them in with a Healthy Futures Technical Advisory Group: “We’re and wellbeing, with a focus on increasing children’s range of other providers in the same location,” said proud to be part of this programme, it has healthy immunisation rates, smoking cessation, encouraging Plunket Clinical Services Manager for Canterbury, tamariki and confident whānau and families at its breastfeeding, family planning and reducing family Maria Van Der Plas. heart. It shows what we can achieve for families as violence. health providers when we work together.” She said that although the pilot is still in its early The pilot team works with other intensive services to stages, it has already seen positive results: “The Healthy Babies Healthy Futures is led by ADHB and ensure families receive wrap-around support tailored team have observed that they are able to make WDHB, and the service providers are HealthWest to their needs. The team being co-located with contact with hard-to-reach whānau and make for Māori families, The Fono for Pacific families, The other health and social providers has strengthened referrals to support services. In addition to this, Asian Network Incorporated for South East Asian working relationships and increased families access clients have been receptive and have enjoyed the families, and Chinese New Settlers Services Trust for to services. continuity and flexibility of the service.” Chinese, Japanese and Korean families. 19 Plunket is a learning organisation fuelled by knowledge, data and insights

PlunketLine has a long history of using customer Local Plunket Nurse Natalie Brierly was displaced Advocating for a healthy PlunketLine dials up insights to improve its service. Senior PlunketLine from the clinic for several months, however having Nurse Carla Kamo developed the PlunketLine Māori clients’ records stored electronically helped her home for every child responsiveness service several years ago for those who wish to continue to provide Plunket services during this speak to a Māori nurse or in te reo, and says this difficult time, relieving stress for Natalie who was still This year Plunket and its Every Child Counts is another step forward: “The collection of primary able to connect with whānau. coalition partners focused on advocating for policy CDCs include topics like sleep, behaviour and interventions to prevent young children becoming ill breastfeeding and also triaging child illness, family Annie Fisher, a Clinical Leader for Plunket in from living in poor quality housing. violence and maternal mental health. The callers Tauranga said she was thankful to have a positive outcome for families during this stressful period: “Plunket nurses, health workers and kaiawhina have taken the initiative to call us so it’s great to be responsive to their needs.” “Digital technology was a blessing following the are seeing children getting repeatedly sick from floods in Edgecumbe. A lot of our information is now living in poor quality, cold or overcrowded homes,” recorded on tablets so our new baby records were said Amanda Malu, Plunket Chief Executive and safe and sound in the cloud.” steering group member of Every Child Counts. “We’re particularly concerned that underlying societal Health records safe from With families moving around during the time of inequalities mean Māori and Pacific tamariki are floods in Edgecumbe the disaster, the ePHR enabled Natalie to keep in more likely to live in poor quality homes and so are PlunketLine has taken important steps toward contact and continue Plunket visits. Working from a disproportionately affected.” improving its customer relationship management tablet with information easily at hand also allowed The electronic Plunket Health Record (ePHR) helped system, and increase its responsive to family and her to make fewer visits to the clinic for charts and Plunket frontline staff often advocate on behalf of Plunket continue to provide services for Edgecumbe whānau needs. records, and focus on supporting families in the families, during flooding that inundated many families to get them into better housing, but systemic community. changes are needed to level the playing field. The move towards new care delivery codes (CDCs) families’ homes and the Plunket clinic. Plunket and Every Child Counts are advocating for mean PlunketLine nurses will be able to record more With some families losing their Well Child books, a national housing strategy, so every child in New accurate information. “It allows us to understand the ePHR played an important role in preserving Zealand grows up in a house that is warm, dry, why parents and whānau are picking up the phone,” information about important milestones for their ventilated, safe and not overcrowded. said Denise Shera, PlunketLine Manager. “We can tamariki. drill down into data and respond to trends, quickly Every Child Counts is a coalition that advocates for “Being able to still have information on their child’s recognising if there’s a spike in calls from parents advances in policy and society so every child gets development was important to a lot of whānau and with a particular concern and adapting training for the best start in their first 1000 days. It includes it was awesome that our new digital technology PlunketLine nurses to be able to respond.” Plunket, Barnados, UNICEF, Save the Children and could enable this,” said Annie Fisher. “It meant that Mana Ririki. precious taonga have not been lost.” 21 Our funding is sustainable, focused and innovative

Celebrity gala raises nearly half a million New Zealanders help Raise a Bundle

An amazing $480,000 was raised for Plunket’s Plunket launched its new fundraising campaign – Gemma McCaw, NZ Defence Force, NZ Police community services at the event. With a guest list of 1000 Days to Raise a Bundle – on 30 September, and many more. nearly 1000, the gala was attended by some of New statistically the busiest day in hospital delivery suites • The Caker and Karen Walker, for auctioning off a Zealand’s most famous sportspeople – including in New Zealand! meet-and-cook experience in April. Richie McCaw, , Brendon McCullum • The Hits for running a successful radioathon and Lisa Carrington. “The campaign supports our vision and focuses fundraiser in June. on raising funds to ensure we can continue our • Z Energy and their customers for making a 10c Plunket Chief Executive Amanda Malu said: “A third vital work in the community, and to provide these donation to Plunket with any purchase of H2Go of babies in New Zealand are born into families important services when and where they are water. who live in high-deprivation areas. Not being able needed,” said Carolyn Mettrick, Head of Funding, • Individuals who raised funds by selling delicious to provide for your children, or being isolated from Sponsorship and Brand. home-made treats, busking and running pub support is a highly stressful experience and makes quizzes. Plunket is following the stories of some families who Plunket Foundation Trustee Sir Graham Henry was raising a young family really tough. Our community • The Warehouse whose staff went the extra mile had babies around the time the campaign launched a man on a mission this year to raise money for staff work alongside Plunket nurses and within cycling the length of the country for Pedal for during their first 1000 days, sharing their milestones, Plunket’s community services and the support they community networks to help connect families in Plunket. successes and trials through the campaign and on provide to some of our most vulnerable children. vulnerable situations with social services, early education groups, parenting groups, foodbanks and social media. Together with Plunket Foundation co-Chair Professor the wide range of other support they need.” “We’d like to thank to everyone who has supported Richie Poulton, Sir Graham was the driving force the first year of the campaign,” said Carolyn Mettrick. behind Plunket’s inaugural celebrity gala lunch and Fonterra kindly sponsored the gala, and many other “We’ve seen some amazing fundraising initiatives auction at Auckland’s Sky City. wonderful individuals and businesses donated goods and services for auction. carried out over the year, and we’re looking forward “None of us wants a child to grow up neglected or in to more great events in the coming year.” hardship,” he said. “We can and must do better as a “Plunket is committed to ensuring every child has Plunket thanks all those who helped Raise a Bundle, nation when it comes to the treatment of children in the opportunity to be as healthy and well as they can including: our country, and every New Zealander has a part to be, and thanks to generous people like Sir Graham • New Zealanders across the country who took play.” Henry, we are able make a real difference to the lives of children and whānau who need us most,” said up the Burpees for Babies challenge – a social Plunket’s Amanda Malu. media campaign launched in March. Influential New Zealanders and organisations taking up the challenge included Lisa Carrington, Richie and 23 Our funding is sustainable, focused and innovative

Cycling to connect communities

migrant families with resources in other languages, grandparents parenting, fathers – and more; and professional development for event and community workers, and volunteers, specifically around engaging with the community, and cultural More than 120 staff members from Plunket and its awareness training. community partner The Warehouse got on their bikes to cycle the length of the country in March, to support Olympian cyclist threw her support Plunket’s life-changing community services. behind Pedal for Plunket as ambassador. “As a mother to a young child, I have experienced first- Pedal for Plunket was first run in 2015, raising an hand the vital service that Plunket provides,” she impressive $297,000 to support Plunket’s community said. groups. “The fact that it is a charity that relies on donations This year the team has come back bigger and and fundraising to deliver the range of community better than ever. Not only did more staff from both services it offers is not something that’s well known. organisations take part, but fundraising skyrocketed Plunket only exists today thanks to the generosity to over $460,000 – nearly twice as much as in 2015. of Kiwis in making donations and giving their time as volunteers, and I feel honoured to be supporting All of the funds go towards supporting community an organisation that is such an iconic part of New connections, so no family is left isolated and unable Zealand history.” to cope.

Funds are being invested in Plunket services across the country, including regional event kits to equip Plunket people for greater community engagement across Aotearoa; seed funding for new support groups, including groups specific to refugee and 25 Nigel Kirkpatrick Area Boards Plunket Leadership Team Plunket Board and At Plunket’s Annual General Meeting in November In March 2017 the Chief Executive Officer put in 2016, the members voted to consolidate Area place the Plunket Leadership Team: Societies into the National Society. Chief Executive Officer Andrée Talbot All Area Societies will be fully integrated into the Amanda Malu Leadership National Society by 31 December 2017. Acting Chief Commercial Officer Our National Board has nine Board members: Our thanks are passed on to the Area Presidents and Duncan Scott New Zealand President Area Board Members who have supported Plunket. Chief People & Transformation Officer Alison Prins Andrée Talbot Liz Barton (Returned from leave of absence December 2016) Honorary Life Members Acting Chief Information Officer (to March 2017) Acting New Zealand President (to December 2016) Dianne Armstrong, CBE Roy Goldsmith New Zealand Vice President (from January 2017) Druis Barrett, CNZM Christine Lake Christine Lake Carol Becker, ONZM Acting Chief Information Officer (from March 2017) Shirley Cornish Ian Craigie Matthew Harker Jenny Cox (From November 2016) Chief Strategy & Performance Officer Tristine Clark Lucy Hickman Radha Balakrishnan Craig Tamblyn Kaye Crowther, QSO (From November 2016) Chief Operating Officer Merle Newlove, QSO Nigel Kirkpatrick Lois van Waardenberg Jill O’Connor (From December 2016) Pat Seymour, OBE Alison Prins Plunket’s Chief Advisor Māori Matthew Harker Craig Tamblyn Hera Black Amohaere Tangitu Tammi Wilson Uluinayau

Amohaere Tangitu In 2016 three National Board Members were farewelled: Gloria Eves (To November 2016) Caroline McElnay (To December 2016) Lucy Hickman Mark Rickard (To November 2016)

Tammi Wilson Uluinayau 27 Independent Auditor’s Report

To the readers of the financial report of Royal New Zealand Plunket Use of this Independent Auditor’s Report Society Incorporated This report is made solely to the readers of the financial report as a body. Our audit work has been undertaken so that we might state to the Report on the summary consolidated readers of the financial report those matters we are required to state to financial statements them in the Independent Auditor’s Report and for no other purpose. Financials To the fullest extent permitted by law, we do not accept or assume Opinion responsibility to anyone other than the readers of the financial report as In our opinion, the accompanying summary consolidated financial a body for our audit work, this report, or any of the opinions we have Report from Chair of Risk Assurance statements of Royal New Zealand Plunket Society Incorporated and its formed. subsidiaries (the group) on pages 30 to 32: Responsibilities of the Trustees for the summary Consolidated and Audit Committee i. Has been correctly derived from the audited Group financial Financial Statements statements for the year ended on that date; and The Trustees, on behalf of the incorporated society, are responsible for: ii. Is a fair summary of the Group financial statements, in accordance — the preparation and fair presentation of the summary consolidated The primary purpose of the Risk Assurance and Risk Assurance and Audit Committee with PBE FRS 43 Summary Financial Statements. financial statements in accordance with PBE FRS 43 Summary Audit Committee is to assist the Board of the Royal The accompanying summary consolidated financial statements Financial Statements; and The present Committee comprises: comprises: — implementing necessary internal control to enable the preparation of New Zealand Plunket Society Incorporated George Tuffin — the summary consolidated statement of financial position as at 30 a summary consolidated set of financial statements that is correctly (Plunket) in fulfilling its risk assurance and audit June 2017; derived from the audited consolidated financial statements. Independent Chair — the summary consolidated statements of comprehensive income, responsibilities. The Committee carries out this Auditor’s Responsibilities for the summary Consolidated Financial Andrée Talbot changes in equity and cash flows for the year then ended; and purpose by overseeing and providing advice to the Statements New Zealand President — notes, including a summary of significant accounting policies and Board on Plunket’s: other explanatory information. Our responsibility is to express an opinion on whether the summary (Leave of absence to December 2016) consolidated financial statements are consistent, in all material • risk management processes Basis for opinion respects, with (or are a fair summary of) the audited consolidated Christine Lake We conducted our audit in accordance with International Standard on • internal control mechanisms financial statements based on our procedures, which were conducted Acting New Zealand President (to December 2016) Auditing (New Zealand) (ISA (NZ)) 810 (Revised), Engagements to in accordance with International Standard on Auditing (New Zealand) • internal and external audit functions New Zealand Vice President (from December 2016) Report on Summary Financial Statements. (ISA (NZ)) 810 (Revised), Engagements to Report on Summary • policies and processes adopted to ensure Other than in our capacity as auditor we have no relationship with, or Financial Statements. Craig Tamblyn interests in, the group. compliance with applicable legislation, regulations, National Board (to November 2016) We expressed an unmodified audit opinion on the consolidated financial codes of practice and government requirements Emphasis of matter statements in our audit report dated 19 September 2017. Tammi Wilson Uluinayau We draw attention to Note 2 to the consolidated financial statements • financial information prepared by management The summary consolidated financial statements do not contain all the National Board which describes that the going concern basis of preparing the disclosures required for a full set of consolidated financial statements for publication to Members Matthew Harker consolidated financial statements has not been used because the under generally accepted accounting practice in New Zealand. Reading • clinical services risk reporting members of Royal New Zealand Plunket Society Incorporated the summary consolidated financial statements, therefore, is not a National Board (from March 2017) passed a resolution to change the legal structure from a series of substitute for reading the audited consolidated financial statements of The Committee meets four times a year with Lucy Hickman interlinked incorporated societies to a single charitable trust board. the group. National Board (from March 2017) This will involve dissolving the Royal New Zealand Plunket Society Plunket’s Chief Executive Officer, Chief Commercial Incorporated in accordance with section 28 of the Incorporated Officer and Chief Strategy & Performance Officer. In November 2016, the following Members were Societies Act 1908 and transferring all of its assets, liabilities and farewelled: interests to the Royal New Zealand Plunket Trust. In preparing the financial statements on an alternative basis, the group has continued to KPMG Caroline McElnay apply the measurement, recognition and disclosure requirements of the National Board PBE Standards. Our opinion is not modified in respect of this matter. 19 September 2017 Mark Rickard National Board 29 Statement of Financial Position 2017 2016 as at 30 June 2017 $000 $000 Summary Annual Report Current Assets This is a summary of the Society’s audited financial statements for the Accounts Receivable 2,888 7,374 year ended 30 June 2017 which were authorised for issue on Inventory and Other Current Assets 438 775 19 September 2017. The summary financial report has been extracted Total Current Assets 3,326 8,149 from the full audited statements dated 30 June 2017. Non Current Assets The summary financial statements www.plunket.org.nz or by writing to Summary financial statements Property, Plant and Equipment 21,256 14,824 Intangible Assets 14,301 13,237 have been prepared in accordance The Royal New Zealand Plunket with FRS-43 – Summary Financial Society (Inc) at PO Box 5474 Other Receivable 652 652 Royal New Zealand Plunket Society (Inc.) Summary Financial Statements for the year Statements. The full financial Wellington 6140. The Society is a Investments 126 4,603 statements have been prepared not-for-profit organisation. ended 30 June 2017 Total Non Current Assets 36,335 33,316 in accordance with generally Total Assets 39,661 41,465 The auditor has examined the accepted accounting practice and Current Liabilities summary financial report for Statement of Comprehensive Revenue 2017 2016 Statement of Changes in Equity for the 2017 2016 they comply with Public Benefit Overdraft 2,529 2,029 consistency with the audited and Expense for the Year ended $000 $000 Year Ended 30 June 2017 $000 $000 Entity International Public Sector Payables 2,441 3,106 financial statements and has the 30 June 2017 Accounting Standards (PBE Opening Equity Balance 18,758 2,844 Employee Entitlements 7,081 6,433 opinion the information reported Contract Income 67,534 67,206 Standards) and other applicable Operating Surplus (Deficit) for the Year (5,792) (1,233) in the summary financial report Income Received in Advance 5,574 5,493 Financial Reporting Standards, Investment Income 2,132 740 complies with FRS-43 summary Other Comprehensive Revenue and 6,005 17,147 Lease Provision 42 42 as appropriate for Tier 1 not-for- Other Income 15,290 11,872 Expense Financial Statements and is Loans from Areas 2,962 5,502 profit public benefit entities. The consistent in all material respects, 84,956 79,818 Total Comprehensive Revenue and 213 15,914 Total Current Liabilities 20,629 22,605 Society has made an explicit Expense with the full financial report from Salaries & Wages 61,510 59,723 Non Current Liabilities and unreserved statement of Closing Equity Balance 18,971 18,758 Lease Provision 61 102 which it is derived. Service Delivery Expenses 24,739 19,280 compliance with Public Benefit Total Non Current Liabilities 61 102 Entity International Public Sector Depreciation & Amortisation 1,434 748 The going concern basis of Total Liabilities 20,690 22,707 Accounting Standards (PBE preparing the financial statements Other Expenses 2,881 1,015 Net Equity 18,971 18,758 Standards) in note 1 of the full has not been used. On 29 Special Funds 184 285 Total Liabilities and Equity 39,661 41,465 financial statements. November 2016 the members of the Royal New Zealand Plunket Society 90,748 81,051 The financial statements are Incorporated passed a resolution Operating Deficit from Continuing (5,792) (1,233) presented in New Zealand dollars Operations Statement of Cash Flows for the 2017 2016 to change the legal structure from because that is the currency of the Year Ended 30 June 2017 $000 $000 a series of interlinked incorporated Transition Related Expenditure (1,260) 0 primary economic environment in Net Cash Flows from Operating (3,375) (20) societies to a single charitable trust Operating (Deficit) for Year (7,052) (1,233) which the Society operates. Activities board. This will involve dissolving Integration of Area Societies’ Net Assets 8,487 17,013 Net Cash Flows from Investing 3,270 (2,774) The summary financial report the Royal New Zealand Plunket Activities Net Change in Fair Value of Available for (1,222) 134 cannot be expected to provide Society Incorporated in accordance Sale Financial Assets Net Cash Flows from Financing (395) 593 as complete an understanding with section 28 of the Incorporated Activities Total Comprehensive Revenue and 213 15,914 as provided by the full financial Societies Act 1908 and transferring Expense for the Period Net Decrease in Cash Held (500) (2,201) statements of financial performance, all of its assets, liabilities and Attributable to: financial position, recognised interests to the Royal New Zealand General Funds (6,830) (814) income and expenses and cash Plunket Trust. The Trust would Special Funds 7,043 16,728 flows of the Society. A copy of the have similar objects as the Royal full financial statements can be New Zealand Plunket Society 213 15,914 obtained from our website Incorporated. 31 Integration of area societies Nā tou rourou, nā taku rourou Thanks to the families whose photos ka ora te iwi. appear in this publication. An important part of the process of changing Plunket’s Identifiable net assets integrated into the National legal structure to a charitable trust board is the integration Society For your contribution to my of Plunket’s 18 area societies into the National Society. The following table summarises the net assets assumed Integration involves the National Society assuming control contribution will be the people. on the date of integration for each of Plunket’s 18 area by taking over the governance of the area societies; societies. During the period 30 June 2016 to 1 July 2017 a and dissolving the area societies and integration of their total of $52.6 million in net assets have been integrated from assets and operations into the National Society by way area societies: of amalgamation. Amalgamation includes the transfer of legal titles of Area societies integrated on 30 June 2016 assets to the National Society and removing the area societies from the Royal New Zealand Plunket Society Northland Area Incorporated $1,256,716 Charities Register. Royal New Zealand Plunket Society Waitemata Area incorporated $2,582,230 On 30 June 2016, the National Royal New Zealand Plunket Society Counties Manukau Area (Incorporated) $1,138,520 Society obtained effective control Royal New Zealand Plunket Society Waikato Area Incorporated $3,141,590 of eight of area societies; and on Royal New Zealand Plunket Society Lakes Area Incorporated $574,931 30 June 2017, the National Society Royal New Zealand Plunket Society Manawatu / Wanganui Area (Incorporated) $1,195,377 obtained effective control of a further two area societies. Royal New Zealand Plunket Society Wellington / Wairarapa Area Incorporated $6,789,226 Royal New Zealand Plunket Society West Coast Area Incorporated $334,313 Gain on integration Total net assets assumed on 30 June 2016 $17,012,903 On the date of the integration of Area societies integrated on 30 June 2017 the area societies, the National Society recognised and measured Royal New Zealand Plunket Society Area Incorporated $6,813,810 all identifiable assets and liabilities of Royal New Zealand Plunket Society Hawkes Bay Area incorporated $1,673,594 the area societies at fair value. As no Total net assets assumed on 30 June 2017 $8,487,404 consideration was paid at the time of Area societies integrated on 1 July 2017 the integration, a total of $8.5 million, representing the fair value of the net Royal New Zealand Plunket Society Auckland City Area Incorporated $7,699,132 assets integrated, was recognised as Royal New Zealand Plunket Society Taranaki Area incorporated $3,635,181 gain on integration in the Statement Royal New Zealand Plunket Society Gisborne Wairoa Area Incorporated $411,810 of Comprehensive Revenue and Royal New Zealand Plunket Society Area Incorporated $645,524 Expense (2016: $17.0 million). Nelson Marlborough Royal New Zealand Plunket Society Canterbury Area Incorporated $6,416,389 Subsequent events Royal New Zealand Plunket Society Mid South Canterbury Area Incorporated $1,301,676 On 1 July 2017, the Society obtained Royal New Zealand Plunket Society Otago Area Incorporated $2,286,152 effective control over the remaining Royal New Zealand Plunket Society Southland Area Incorporated $3,905,300 area societies. The total fair value of the net assets assumed at the date of Royal New Zealand Plunket Society Upper Hutt Branch Incorporated $754,717 integration on 1 July 2017 was $27.1 Total net assets assumed on 1 July 2017 $27,055,881 million. Total net assets assumed from area societies $52,556,188 33 Community Partners PRINCIPAL Akarana Community Trust Gallagher Trust Oxford Sports Trust PARTNER: Ashburton District Council Gisborne District Council Paparoa Country Depot Trust Auckland City Council Graham & Olive West Charitable Trust Pelorus Trust Ballantyne Trust Grassroots Trust Perpetual Trust STAR Bay Trust Greytown District Trust Portage Licensing Trust PARTNERS: Funding & Blue Waters Community Trust Hamilton City Council Pub Charity Central Lakes Trust Hawkes Bay Children’s Holding Trust Riversdale Lions Central Otago Lend a Hand Trust Horizons Regional Council Riverton Community Op Shop Partnerships Christchurch City Council Hutt City Council Road Safety Southland Community Organisation Grants Hutt Mana Charitable Trust Rotorua Energy Charitable Trust CORPORATE Plunket is privileged to have the continued support Scheme Infinity Foundation Sir John Logan Campbell Trust PARTNER: of individuals, organisations, trusts and foundations Community Trust of Mid and South Invercargill Licensing Trust Sky City Community Trust to help us make a difference of a lifetime for families Canterbury J R McKenzie Trust Southland District Council COMMUNITY and children across New Zealand. Our team of Constellation Community Trust JN Williams Memorial Trust St Davids Charitable Trust PARTNER: Dorothy Newman Trust John Illot Trust Taniwha Daffodil Trust dedicated staff continue to build strong relationships Dragon Community Trust Johnsonville Charitable Trust Taranaki Electricity Trust with funders while working with Plunket’s frontline Dunedin City Council Jones Foundation Tauranga Energy Consumer Trust teams to identify and support priority services and National Partners Partners Eastbourne-Bays Community Trust Kaikoura District Council TG McCarthy Trust funding needs. Eastern & Central Community Trust Kaiwaka Sports Association The Southern Trust Huggies ACC Colgate Designertech Elsie & Ray Armstrong Charitable Kapiti District Council The Trusts Community Foundation Highlights for the year include: Trust Len Reynolds Trust Transpower Community Care Fund Muffin Break JB-Hifi • The Warehouse held its second Pedal for Plunket Families Anglican Trust Mainland Foundation Trillian Trust KPS Pick Me Help Plunket First Light Community Trust Masterton District Council Trust House Community Enterprise Leaseplan nationwide cycle event raising over $460,000 for Partners First Sovereign Trust Masterton Lands Trust Trust Waikato Māori Television Plunket’s community services. Dettol Fonterra Grassroots Fund Maurice Carter Trust Upper Clutha Lions Ministry of Education Fairydown • Huggies and Plunket celebrated 25 years of Four Winds Foundation Milestone Foundation Upper Hutt City Council Ministry of Health Wattie’s partnership with the release of social media videos Ministry of Education Valder Ohinemuri Trust Ministry of Social Public Trust featuring Plunket frontline staff and promoting Mt Wellington Foundation W Duncan Bickley Trust Development Elevit Breastfeeding Nelson City Council Council New Zealand Media and topics including the importance of hugs, skin care Bepanthen Network Waitaki Limited Waipa District Council Entertainment and advice on children’s bed-wetting. Tindall Foundation Northshore Hospital Trust Waitomo District Council • Bepanthen and Elevit Breastfeeding showed their Trade Me NZ Community Trust Water Safety NZ commitment to New Zealand families by becoming NZ Lottery Grants Board Wel Energy Trust The Warehouse Pick Me Help Plunket partners. NZ Red Cross Wellington Childrens Foundation Water Safety New Zealand NZ Toy Library Federation • The Hits teams from around the country joined Oceania Gold Wellington Community Trust together to hold a fun-filled 24 hour radioathon Office of Ethnic Communities Wellington Methodist Charitable Trust raising awareness and funds for Raise a Bundle. SPECIAL THANK Opal Duncan Estate Western Bay of Plenty District Council • BestStart’s annual appeal for Plunket raised over Otago Community Trust Youth Town YOU TO THE $36,000 to support local Plunket communities. Otago Masonic Trust PLUNKET FOUNDATION FOUNDATION 35 BNZ, Plunket’s Principal Partner

Now in its 8th year, Plunket’s partnership with BNZ Wet weather continues to go from strength to strength. jackets “BNZ continues to amaze us with their generosity Plunket’s frontline and support of our work with New Zealand families staff received and communities,” said Amanda Malu, Plunket Chief an extra layer of Executive. protection to help guard against the BNZ Closed for Good Day 2016 weather with co- Twenty-six Plunket centres were delighted to have branded light-weight BNZ volunteers help spruce up their centres and jackets generously provide financial workshops for staff and families. sponsored by BNZ. FUNDING AD BNZ Baby Bundle Sonny Bill To help parents manage their finances when a Williams new baby arrives, BNZ has developed a package Plunket was especially for Plunket families as well as a website extremely pleased full of helpful resources and videos. to have father of Plunket Inaugural Golf Day two, Sonny Bill Plunket was thrilled to have BNZ’s support for its Williams, wearing the first golf day! Held in Auckland and sponsored by Plunket logo on his Blues shirt collar during Making the difference of a lifetime BNZ, attendees rose to the challenge and had fun the Super Rugby tournament, supporting Plunket’s Parenting can be hard work. Lack of support, isolation and financial uncertainty are a competing for top position on the day, all while connection with dads. daily reality for families in New Zealand. raising funds for Plunket. Thank you to the many individuals and Plunket’s community support services can play a crucial role in helping families when organisations for your generous contributions Payclip they need it most. Playgroups, mobile clinics, toy libraries and parenting courses are BNZ helped Plunket accept more donations at its and support. Your ongoing commitment free to families and whānau and paid for through fundraising. fundraising events by donating Payclip devices, continues to provide valuable free support Make a difference for Kiwi kids and their families. Help keep these services free and giving people the ability to donate by card as well as services to communities around New Zealand and available in communities just like yours. traditional cash. helps us explore new initiatives that will make a difference of a lifetime for children and families. NEW AL ZE Y A O L R A

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The Royal New Zealand Plunket Society (Inc.) CC36099 National Office, Level 3, 40 Mercer St, Wellington 6140 04 471 0177 plunket.org.nz