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ADERLY - INVEST IN LYON Lyon Area Economic Development Agency Place de la Bourse 69289 Lyon Cedex 02 - France tél. : 33 (0)4 72 40 57 50 NEW fax : 33 (0)4 72 40 57 35 [email protected] FOR GUIDE RESIDENTS www.investinlyon.com / www.onlylyon.com HELLO! Have you just moved to Lyon or the Lyon area? Has your company offered you the opportunity to take up new challenges here? Has your partner persuaded you to come here to further a career? A new city, a new life... where you will have to find your feet and explore a new environment. With this guide book, Aderly aims to help you integrate during your adaptation period. It provides key information for your first steps as a «gone» (Lyonnais word for Lyonnais!) We have done our best to include useful contacts, insider knowledge and helpful addresses. Emergency numbers, useful contacts, day-to-day information, administrative procedures, transport, international communities, culture, tourism, leisure, shopping... this guide book aims to be clear and helpful, and to become a vital part of your day-to-day life! Welcome to Lyon! We have taken every care to ensure that the information contained in this guide is correct at the time of going to press. However, it is not intended to be exhaustive. We accept no responsibility for any error or omission. • HISTORY AND KEY STATISTICS 5 • EMERGENCY AND USEFUL NUMBERS 9 • HEALTH AND SAFETY 13 • DAY-TO-DAY SERVICES 19 • ADMINISTRATIVE PROCEDURES 29 • TRANSPORTS 39 • CONSULATES AND CULTURAL ORGANISATIONS 49 • LEARNING 53 CONTENTS • FAITHS 57 • CULTURE - ENTERTAINMENT 61 • MEDIA 79 • SHOPPING AND MARKETS 83 • SPORT AND WELLBEING 91 • FOOD AND DRINK 95 • TOURISM AND PLACES TO VISIT 111 • GLOSSARY 123 • PERSONAL NOTES 127 2 3 HISTORY & KEY STATISTICS 4 5 LOCATED AT THE CONFLUENCE OF THE SAÔNE AND THE RHÔNE, LYON HAS BEEN A LISTED UNESCO WORLD HERITAGE SITE SINCE 1998. AS THE EX-CAPITAL OF GAUL, THE CITY BOASTS 2,000 YEARS OF UNINTERRUPTED HISTORY. ITS EXCEPTIONAL HERITAGE HAS BEEN EN- RICHED WITH CONTEMPORARY BUILDINGS DESIGNED BY THE ARCHITECTS RENZO PIANO, JEAN NOUVEL AND SANTIAGO CALATRAVA, AMONGST OTHERS. SOME KEY STATISTICS ABOUT LYON: film shown by the Lumière brothers in 1895 ➔ a population of 2.2 million ➔ is the cradle of the stock in the urban area exchange, founded in 1595, ➔ a population of 1.3 million which made the city a European in the agglomeration centre for commerce and finance. ➔ a population of 496,343 ➔ is a busy meeting place, in the city itself city of fairs and international ➔ a surface area of 487 km² trade shows ➔ 2nd largest city in France ➔ is the capital of gastronomy ➔ 1,500 decision centres ➔ is the home town of a number ➔ 900 foreign capital companies of «great Lyonnais», such as of over 50 employees the Roman Emperors Claude ➔ the 2nd largest employment and Caracalla; Ampère, centre in France, after Paris the famous mathematician and ➔ 54 higher education physician; Jacquard, who establishments invented the weaving loom ➔ 134,000 university students, in 1752; Marcel Mérieux, of which 12% are foreigners who founded the Institute named after him and is a world leader in biology; Paul Bocuse, LYON: internationally renowned chef, etc. ➔ has a football club, the Olympique ➔ has been the silk capital Lyonnais, French Championship since the 16th century record holder with 7 consecutive ➔ is the place where cinemato- victories between 2002 and 2008. graphy was invented and the first 7 EMERGENCY AND USEFUL NUMBERS 8 9 USEFUL NUMBERS EMERGENCY NUMBERS Telephone directory Speaking clock SOS Urgences Poison Centre Duty GP surgeries SOS Lyon médecins enquiries 3669 Mamans 04 72 11 69 11 04 72 33 00 33 emergency doctors 118 008 Emergency childcare (24/7) www.pagesjaunes.fr Weather forecast service Central Police Station Police Emergency 04 78 83 51 51 www.meteofrance. 04 78 50 38 96 04 78 78 40 40 17 Area covered: Lyon en direct com Closed at weekends From a mobile phone All of Grand Lyon Local authority and during school EDF (electricity) (all networks) la Métropole information service Road information in holidays safety and repairs 112 04 72 10 30 30 Rhône-Alpes-Auvergne 09 69 32 15 15 SPA Animal Protection 0 826 022 022 Dépann’Familles : Fire service Society Tourist Information childcare service Enfance maltraitée 18 04 78 38 71 70 Centre Traffic news 04 78 27 71 91 (mistreated children (24 hour emergency Help and information 0 800 15 30 50 Telephone helpline helpline) open 24 hours Préfecture service) 04 72 77 69 69 www.coraly.com 8.30 am to 1 pm 119 0 821 803 069 Booking centre Monday to Friday SOS Vétérinaire Lyon 04 72 77 72 50 Lost property office Childcare between Missing children SAMU (Veterinary) 04 78 47 72 89 7:30 am and 7 pm 116 000 Emergency 04 78 54 00 71 Taxi services ambulance service 04 78 28 23 23 Municipal car pound GDF (gas) 15 Out-of-hours dental Online booking 04 37 28 56 87 safety and re- emergencies www.allotaxi.fr pairs Inter-bank payment/ 04 72 11 03 61 Maison des Avocats 0 810 60 20 20 credit card cancella- (lawyers) tion service Emergency locksmith 04 72 60 60 00 Hospitals (number 0 892 705 705 04 78 29 29 29 Free consultation for all enquiries) centre 0 820 082 069 Véolia Water (24/7) 04 72 60 72 72 0 810 000 777 www.barreaulyon.com 10 11 HEALTH & SAFETY 12 13 MEDICAL AND HOSPITAL Hôpital Édouard Major Burns Unit - EMERGENCIES Herriot Pavillon N Centres des grands 5 place d’Arsonval brûlés 69003 Lyon STATE HOSPITALS Hôpital Édouard Open 24 hours IN LYON ARE MANAGED Herriot Pavillon I 04 72 11 69 53 BY THE HOSPICES CIVILS 5 place d’Arsonval DE LYON (HCL) Centre hospitalier 69003 Lyon 3 QUAI DES CÉLESTINS - Saint-Joseph Saint-Luc 04 72 11 75 98 69002 LYON 10 rue Raulin Hôpital Saint-Joseph 0 820 0 820 69 69007 Lyon Saint-Luc WWW.CHU-LYON.FR 04 78 61 80 00 20 quai Claude Open 24 hours Bernard - 69007 Lyon Medical emergencies Languages spoken 04 78 61 80 00 (depend on the SAMU (Emergency Languages spoken staff available): ambulance service) (see Centre English, German, 15 hospitalier) Arabic, Armenian, SOS Lyon médecins Spanish, Italian, Cardiology emergency doctors Greek, Portuguese, (24 hours, 7 days) Vietnamese. Hôpital Louis Pradel 04 78 83 51 51 28 avenue Hôpital Lyon Sud du Doyen Lépine Chemin Grand Revoyet Eye emergencies Psychiatric Pediatric emergencies Hospitals with 69500 Bron 69310 Pierre Bénite emergencies Emergency 04 72 35 78 62 Hôpital Édouard Hôpital departments: 04 78 86 16 36 Herriot Pavillon C Hôpital Édouard Femme-Mère Enfant 5 place d’Arsonval Herriot Pavillon N Groupement Hôpital de Dialysis Specialist emergency 69003 Lyon 5 place d’Arsonval Hospitalier Aile Est A1 la Croix-Rousse Centre Hémodialyse centres 04 72 11 62 33 69003 Lyon 59 boulevard Pinel 103 grande rue de la Hôpital Édouard 04 72 11 69 53 69500 Bron Croix-Rousse Poison Unit - Herriot Pavillon P Dental emergencies 04 72 12 94 72/73 69004 Lyon Centre Antipoison 5 place d’Arsonval 04 72 07 10 46 162 avenue 69003 Lyon Hôpital Édouard Reception open 8 am Lacassagne 04 72 11 01 59 Herriot Pavillon A th to 7 pm. No pediatric Block A - 4 floor 5 place d’Arsonval emergency 69003 Lyon 69003 Lyon department. 04 72 11 69 11 04 72 11 03 61 14 15 OUT-OF-HOURS CHEMISTS OUT-OF-HOURS GP OUT-OF-HOURS DOCTOR’S SURGERY Grande Pharmacie Lyonnaise 22 rue de la République Not all emergencies need 69002 Lyon a hospital visit! Some medical 04 72 56 44 14 problems such as gastro-enteritis, From 8 pm to 8 am. fevers in children, earaches, Pharmacie des Gratte Ciel superficial injuries, etc. are best 28 avenue Henri Barbusse treated by the out-of-hours GP 69100 Villeurbanne service, open Monday to Friday 04 78 84 71 63 8 pm to midnight, Saturday from From 8 pm to 7 am. midday to midnight, and Sundays and bank holidays from 8 am Pharmacie de l’Horloge to midnight. 14 place Pierre Vauboin 69160 Tassin-la-Demi-Lune Four GP surgeries cover the Lyon 04 78 34 26 38 area. Before attending, call From 7:30 pm à 7:30 am. 04 72 33 00 33. Your call will be answered by a doctor who will You should always see your The form you must complete Condoms analyse the symptoms described designated GP first, who will, if to designate your choice of You can buy condoms in chemists, and, depending on their necessary, refer you to a specialist. «médecin traitant/référent» can from street vending machines, seriousness, will direct you to You may change your GP whenever be downloaded from the health and in medium-sized and large the nearest out-of-hours service you wish. department website: www.ameli.fr supermarkets. for an immediate appointment, If you do not designate a GP, («formulaires» section then the duty doctor in your area or you still have access to treatment «médecin traitant» section). to a more appropriate service. but your expenses will be less well refunded. Consulates and embassies can General Practitioner This arrangement does not apply to: help you find healthcare providers emergency situations, who speak your language. You must choose a GP («médecin situations that arise when you are traitant» or «médecin référent»). far from your home, His/her role is to coordinate your consultations with gynaecologists, care and treatment, i.e. the various ophthalmologists, dentists consultations and tests required and paediatricians.