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DIRECTOR’S MESSAGE Strength. Stability. Service. I could not be more proud to present the 7th annual AAMDC business services directory. I am hoping that the first thing that our partners notice is our new name and logo. After an extensive process, we have transitioned away from the AAMDC brand to the Rural Mu- nicipalities of Alberta (RMA). We are excited to support an updated and inclusive brand. It should be noted that the RMA brand will carry on throughout our organization including RMA Trade (formerly Trade division), RMA Insurance (formerly Jubilee Insurance Agencies Ltd.), and RMA Fuel (formerly PFA Canada). To go with our new brand is a renewed focus on Strength, Stability, and Service. RMA Business Services has successfully built and managed programs dating back over 80 years and continues to grow in size and scope. We are as committed to service today as were back in 1936. We have been able to attract and retain the best staff in our industries, and when coupled with the most loyal membership base in Canada, we can see the future is truly bright for RMA. This directory showcases the vendors the we have chosen to partner with. Several of them have been with us for over 40 years. Whether they are long standing, or more recent entrants, all of our vendors share our commitment to service and creating value. RMA is blessed to have vendors that are the best in class across the scope of our offer- ings and our members see the benefits of this. Through our rebranding process we heard from our membership that the RMA is a trusted partner, providing great service. It is our commitment to ensure that we continue to meet and exceed those expectations. Thanks, DUANE GLADDEN Director of Business Services Rural Municipalities of Alberta RMA BUSINESS SERVICES DIRECTORY 2018 1 RMA BUSINESS SERVICES STAFF Our RMA Business Service staff work hard to ensure that you receive quality and compet- itively priced goods and services so that we can create budget efficiencies and enhance your buying power. We are a direct result of members coming together and showing that there is strength in numbers! NAME POSITION E-MAIL ADDRESS PHONE Duane Gladden Director of Business Services [email protected] 780-955-4080 Miranda Andersen Administrative Coordinator [email protected] 780-955-4093 of Business Services RMA TRADE STAFF NAME POSITION E-MAIL ADDRESS PHONE Dave Dextraze Manager of Trade [email protected] 587-986-4189 Carolyn Caldwell Client Relations Manager [email protected] 780-863-7174 Jerad Uytterhagen Client Relations Manager [email protected] 403-620-1155 Ryan Yavis Client Relations Manager [email protected] 780-720-5145 RMA FUEL STAFF NAME POSITION E-MAIL ADDRESS PHONE Tyler Hannemann Manager of Fuel [email protected] 780-955-8403 Kayla Mason Member Services [email protected] 780-955-8402 Representative Lorraine Boake Member Services [email protected] 780-955-8400 Representative RMA INSURANCE STAFF NAME POSITION E-MAIL ADDRESS PHONE Craig Pettigrew Manager of Insurance [email protected] 780-955-8407 Dayna Johnson Client Relations Manager [email protected] 780-955-8408 Darcy Hale Risk Advisor [email protected] 780-955-8406 John Hackwell Risk Advisor [email protected] 780-955-4078 Debbie Depeel Member Services [email protected] 780-955-4086 Representative Holly Neill Member Services [email protected] 780-955-4087 Representative 2 RMA BUSINESS SERVICES DIRECTORY 2018 RMA BUSINESS SERVICES STAFF Kerry Dutton Member Services [email protected] 780-955-4088 Representative Karen Ankerstein Administrative Support [email protected] 780-955-8409 Lindsay Mickanuck Manager of Claims [email protected] 780-955-4091 Tom Hirst Senior Claims Examiner [email protected] 780-955-8404 Lacey Barnhard Junior Claims Examiner [email protected] 587-671-0108 Internal Claims Adjuster 587-671-0134 Raman Khabra Legal Counsel [email protected] 587-671-0406 Michele Carroll Legal Administrative Assistant [email protected] 587-671-0429 RMA BUSINESS SERVICES DIRECTORY 2018 3 TRADE DIVISION TRADE DIVISION Since 1936, the Rural Municipalities of Alberta (RMA) Trade Division has provided mu- nicipalities, school districts, housing associations and other public entities access to a list of premium branded products and services. Using innovative group buying techniques, the Trade Division has centralized individual purchases, unlocking significant cost savings. In partnership with over 115 approved suppliers, the Trade Division serves over 800 mem- bers that log a volume of over $45 million annually. With these numbers, the Trade Di- vision is able to leverage the buying power of its members to secure quality products, services and optimal customer service at the best prices. MEMBER ADVANTAGES • Competitive prices through economies of scale. • Consolidated invoicing. • Single monthly statements. • One check to pay all suppliers. • Additional ashc flow by way of additional time to pay invoices. • Due diligence conducted on prospective and approved suppliers. • Trade circulars and programs. • Annual dividend payments distributed on a patronage basis. STAY INFORMED • Website | RMAlberta.com | RMATrade.com • On Twitter @RMAbusiness • Advantage Newsletter • Member Visits • Business Services Charity Golf Tournament • Trade Show • Contact Newsletter • Trade Directory 4 RMA BUSINESS SERVICES DIRECTORY 2018 TRADE DIVISION HOW IT WORKS The Trade Division operates as a centralized billing organization, returning profits through dividends to all our members. Our distribution is dependent on the volume of purchases. TRADITIONAL TRADE PROGRAMS The majority of RMA approved suppliers fall under this category. These are the traditional programs where RMA staff work with suppliers on behalf of the membership to establish discounts and set up accounts. AFFINITY PROGRAMS Our Lane Quinn Benefits, NAPA Parts, 8760 Energy and 8760 Cellular programs fall under our affinity programs list. When using these programs our members can approach the suppliers directly and request to use the RMA Program. RMA BUSINESS SERVICES DIRECTORY 2018 5 TRADE DIVISION STANDING OFFER PROGRAMS RMA has several programs where Request for Proposals (RFPs) have already been posted on behalf of our membership. Our list of standing offer programs include Fabric Shelters, Culverts, Grader Blades, Fire Trucks, Grader Blades and NJPA Equipment. Utilizing these CFTA compliant programs RMA members access this pricing by contacting our vendors directly. *some exceptions apply FOR MORE INFORMATION ON THE RMA TRADE DIVISION CONTACT: NAME POSITION E-MAIL ADDRESS PHONE Dave Dextraze Manager of Trade [email protected] 587-986-4189 Carolyn Caldwell Client Relations Manager [email protected] 780-863-7174 Jerad Uytterhagen Client Relations Manager [email protected] 403-620-1155 Ryan Yavis Client Relations Manager [email protected] 780-720-5145 6 RMA BUSINESS SERVICES DIRECTORY 2018 TRADE ADVISORY COMMITTEE ABOUT THE TRADE ADVISORY COMMITTEE The Trade Division was built for the diverse needs of our membership. The Trade Division has grown to be a valuable resource by helping the public sector in the procurement of goods and services. This growth has been largely due to consistent feedback and partici- pation of over 800 members across Alberta. We have created a Trade Advisory Committee whose primary purpose is to provide judi- cious advice from a member perspective to the Trade Division. Advisory committee ac- tivities may include the study of critical issues, hearing member testimony, independent research, advocacy, and reviewing staff reports and recommendations—all of which help the committee prepare to discuss, formulate, and forward well-developed and thoughtful recommendations to the Trade Division. TRADE ADVISORY COMMITTEE STRUCTURE The RMA’s Business Services Trade Advisory Committee members are appointed by the Director of Business Services and their respective associations and governed by the RMA Board of Directors. The Trade Advisory Committee is comprised of select members and approved suppliers. The committee was developed to share feedback, perspectives, and issues, and develop recommendations in a small focused group structure. The structure of the committee will be comprised of: • 2 RMA staff members • 2 AMSA members • 2 Urban Associate members • 1 ARMAA member • 1 Non-Urban member • 2 Approved Suppliers The Trade Advisory Committee holds four meetings per year. Each committee member represent the views of their respective industry or market, bringing value-added knowl- edge and experience.